Communications volunteer volunteer jobs

Nelson’s Journey, Norfolk’s leading child bereavement charity, is seeking an inspiring and focussed individual to join its fundraising and marketing team, responsible for raising funds required for the support of bereaved children and young people. The team is particularly seeking to appoint a candidate who can lead on managing the charity’s annual plan of events, to raise funds and publicise the charity’s work in the community

Candidates who can contribute to the charity’s need to meet a diverse range of fundraising and marketing objectives, would be welcomed. Full-time and part-time applications will be considered.

The post-holder will work as part of a team to drive an increase in fundraising income so that the charity can continue to set ambitious spending plans and look to its future growth. While leading on events, the post-holder will also contribute to the overall workplans of the funding and marketing team.

The post holder will develop relationships and present to a wide range of audiences.

This post is advertised at a salary range, with demonstration of higher income generating skills and/or experiences qualifying for the higher end of the range.

A willingness to work flexible hours and occasional weekends is required. Access to a vehicle is essential, for which the appropriate mileage rate will be paid. The post is subject to a Disclosure and Barring Service (DBS) check. The successful candidate must be committed to the safeguarding of children and young people. Right to Work in the UK will need to be established. We are an equal opportunities employer.

Nelson’s Journey offers generous annual leave entitlement of 26 days, in addition to bank holidays and public holidays (pro-rata for part-time).

The post is office based at our charity HQ in Little Plumstead, near Norwich.

Closing date for completed application forms: ongoing until vacancy filled – contact us to confirm

Interview date: to discuss

We reserve the right to close a vacancy when we have received sufficient applications.

The application pack and further information including our Privacy Notice is available for download from our website.

Help us to bring back smiles to Norfolk’s bereaved children and young people

Do you have experience of volunteer management and an in-depth understanding of the value and impact volunteers bring to large and complex organisations? Would you like to play a crucial role in improving volunteer and volunteer manager experiences across the UK’s leading dementia support and research charity?

About the role
We are recruiting for a Volunteering Partnerships and Implementation Manager to join on a part-time basis, working 28 hours per week (0.8 FTE) on a permanent contract. This is a home-based role with occasional travel required for in-person meetings.

Volunteers and volunteering are core to delivering the Alzheimer’s Society’s strategy and volunteers currently make up most of our workforce providing Help and Hope to those affected by dementia. As Volunteering Partnerships and Implementation Manager, you will lead a team of subject matter experts to build and maintain relationships and implement change across the Society.

You will lead the Partnerships and Implementation team, enabling them to be excellent collaborators that listen and supporting specific directorates to involve volunteers. Your team will work to understand and develop solutions, assisting in implementing improvements or change, and developing volunteer managers.

In this role you will also be a member of the wider Volunteering Management Team, contributing to future strategy and plans and leading workstreams and ongoing improvement of volunteering across the Society. You will proactively use data and insights to inform ongoing improvement to volunteer and volunteer manager experiences, in addition to sharing directorate/functional trend data to inform wider strategic changes to volunteering experiences.

Interviews for this role have been provisionally scheduled to take place via MS Teams on Monday 14th and Tuesday 15th September.

About you
Joining us, you’ll have proven leadership and people management skills, and the ability to develop a high performing team through empowerment, delegation, and coaching. You’ll have advanced knowledge of the value volunteers add, and the impact they bring to organisations, with up-to-date knowledge of the law relating to volunteering and volunteering best practice, principles, and procedures.

Crucially, you’ll be able to use data and insights to analyse and solve problems and improve processes for volunteers. In addition to experience involving volunteers, volunteer managers or people with lived experience in a projects or tasks. You’ll be a good communicator with the highly effective interpersonal, collaboration and influencing skills required to build and manage relationships with key stakeholders.

What you’ll focus on:

- Leading a team of Volunteering Partners including Senior Volunteering Partner, to build and maintain relationships with a specific directorate/function in the Society, to understand functional priorities and requirements for volunteering.
- Ensuring communication, engagement and support is relevant to directorate/functional groups across the Society and supporting with implementation of changes.
- Contributing to future strategy and plans and leading workstreams and on pieces of ongoing improvement of volunteering across the Society as part of the wider Volunteering Management Team.
- Building credibility and trust-based relationships with managers and leaders across the directorates/functions, providing volunteering expertise and guidance to support Volunteer and Volunteer Manager experiences.
- Proactively using data and insight from directorate/functions to inform ongoing improvement to Volunteer and Volunteer Manager experiences.
- Ensuring implementation of strategic changes within directorate/functions particularly within enabling functions, in line with volunteering strategy and change programmes.
- Overseeing the planning, delivery and post action activity for our bi-annual Volunteer Voice Survey.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Amputee Network Development Officer – South West

Fixed term 12 months from starting date with potential to extend

Ensure that no amputee need cope alone

The Limbless Association is seeking a proactive, creative and resourceful Development Officer to enable the charity to extend its reach across the south west.

This is an exciting opportunity to play a key role in supporting individuals and their families experiencing amputation, through their rehabilitation, recovery and life beyond limb loss.

The Amputee Network Development Officer will play a pivotal role in the LA realising its outreach aims in the region. This role will build capacity across a range of outreach support activities, working closely with the Regional Development Manager (South), Services Development Lead and Volunteer Coordinator, to realise increased multi- stakeholder engagement, project reach, awareness of the charity and its services as well as working with the team to realise regional financial support of the LA’s work.

We’re looking for someone who:

· Is passionate about building strong outcomes focused relationships with a variety of stakeholders.

· Enjoys turning ideas into meaningful opportunities and actions.

· Can think strategically whilst remaining practical

· Understands the importance of lived experience and co-production

· Has a strong geographical knowledge of the south west of England.

· Wants to make a genuine difference

If you are motivated by improving lives with purpose and compassion, we would love to hear from you.

Centre & Volunteer Supervisor (Driving Licence Required) 

Important Note: Only CVs accompanied with a covering letter will be considered. 

Job Description

Report to: Head of Food Distribution and Volunteering

Responsible for: Leading the food distribution service and quality assurance at Hackney Foodbank’s allocated Food Distribution Centres located across the borough of Hackney. This includes ensuring all our visitors have a positive experience when collecting their food parcels and are signposted to other provisions appropriately; being responsible for directing the volunteers; Overseeing Health and Safety, and promoting best practice at each centre. This role will also involve administrative tasks, organising and carrying out home deliveries for visitors, inputting data on visitors’ journeys accurately into a database, driving the Hackney Giving Van or a Luton van to the various Distribution Centres.

Part-time: 25 hours per week, some evening work is required

Salary: £32,000 per year (pro-rata for 25 hours per week)

Compulsory: Must have a UK manual driving licence

Specific responsibilities:

· Attend Hackney Foodbank’s Food Distribution Centres to ensure each Centre is run in accordance with HFB’s best practice procedures.

· Treat visitors to the Food Distribution Centres with the utmost respect

· Work with volunteers to ensure a safe and efficient setup, including H&S responsibilities

· Manage all volunteers on site delivering services

· Ensure effective data capture and input onto the system

· Work with internal and external stakeholders to ensure relevant and up-to-date signposting partnerships and referral systems are working efficiently

· Confident in responding to telephone and email inquiries from referral agencies and visitors

· Manage system for home deliveries for visitors who have access issues

Person Specification

Essential:

· Knowledge or experience working or volunteering with adults in crisis, understanding the importance of treating people with dignity and compassion

· Knowledge or experience working or volunteering with support services

· Knowledge or experience of coordinating volunteers

· Ability to work in a team

· Ability to keep a calm head in stressful situations

· Organised and able to manage own workload

· Good administrative skills and attention to detail

· Excellent communication skills, in person, on the telephone and in writing

· Ability to absorb information and relay it to a diverse range of individuals

· Competency in Microsoft Office packages (Excel, Outlook, Word)

· Ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

· Full UK manual driving licence and good driving experience

· Ability to be flexible in terms of working times and duties

Desirable:

· Safeguarding experience

· H&S Certified

· 1stAid Trained

· Fire Marshall Trained

· Experience of driving a Luton van

· Experience of driving an electric vehicle

Please note: We will be continuously interviewing, so please apply quickly as this opportunity may close early if a suitable hire is found.

Frazzled is a mental health and wellbeing charity founded by Ruby Wax OBE. We provide free, facilitated peer support meetings for people feeling overwhelmed by the stresses of modern life.

Our online and face-to-face meetings offer a safe, confidential and non-judgemental space where people can share openly, listen to others and feel heard. Everything we do is underpinned by high-quality volunteer facilitation, thoughtful training and a supportive community.

As we continue to grow, we're looking for an organised, compassionate and proactive Programme Coordinator to help deliver and develop our programme of peer support meetings, while ensuring our volunteers feel confident, supported and connected.

Purpose of the role

The Programme Coordinator is responsible for the day-to-day coordination of Frazzled's online and face-to-face peer support programme.

Working closely with the Head of Programmes, you'll oversee Frazzled’s meeting schedules, recruit and support volunteer facilitators, coordinate training and onboarding, carry out regular observations and contribute to the continuous improvement of our programme. You'll play a key role in ensuring our services are delivered safely, consistently and in line with the Frazzled model.

This is a varied hands-on role that combines excellent organisation with relationship building, volunteer development and continuous improvement. You'll be equally comfortable organising complex schedules, supporting volunteers through challenging situations and contributing ideas that help our programmes continue to grow while staying true to what makes Frazzled unique.

Frazzled runs meetings from early morning until late evening, seven days a week. As a core part of this role involves observing and supporting facilitators as issues arise, some evening and weekend work will therefore be required as well as regular travel to our face-to-face sites across England.

We ask that you do not use AI to assist you in writing your application, as this role involves lots of written and verbal communication with stakeholders and we want to hear your authentic voice, rather than the same response multiple times. 

Key Responsibilities

Programme Coordination

• Coordinate the delivery of Frazzled's programme of online and face-to-face peer support meetings.

• Manage facilitator schedules, ensuring meetings are appropriately staffed and volunteers are well supported.

• Respond to day-to-day operational issues and work with colleagues to resolve them effectively.

• Coordinate new or one-off themed meetings and support the ongoing development of existing programmes.

• Maintain accurate programme records, schedules and systems.

Volunteer Recruitment and Support

• Coordinate the recruitment and selection of volunteer facilitators.

• Manage volunteer onboarding, including DBS checks, induction, training administration and access to systems.

• Build positive relationships with volunteers, providing regular communication, encouragement and practical support.

• Coordinate volunteer meetings, communications and other opportunities for connection and development.

Training, Coaching and Quality Assurance

• Design, coordinate and deliver engaging facilitator training, refresher sessions and development workshops that bring the Frazzled model to life through discussion, reflection and practical learning.

• Carry out regular facilitator observations, both online and in person, providing thoughtful and constructive feedback.

• Support volunteers to develop their confidence, skills and understanding of the Frazzled model.

• Identify and respond appropriately to safeguarding, wellbeing or performance concerns, escalating where necessary.

• Help maintain the quality, consistency and integrity of all Frazzled meetings.

Programme Development

• Contribute to the ongoing development of Frazzled's programme, systems and volunteer experience.

• Review feedback, observations and programme data to identify opportunities for improvement.

• Help develop resources, guidance and processes that support volunteers and improve programme delivery.

• Help promote Frazzled sessions, both face to face and online.

• Contribute ideas for new initiatives, projects and ways of working as Frazzled continues to grow.

Team Contribution

• Work collaboratively with colleagues across the organisation to deliver high-quality programmes.

• Manage the volunteer and public inbox

• Support organisational projects and events where appropriate.

• Contribute positively to a small, flexible team, taking ownership of work and supporting others when needed.

Person Specification

Essential

We're looking for someone who has:

• Experience coordinating programmes, projects or services.

• Experience recruiting, supporting or managing volunteers, staff or facilitators.

• Experience delivering or coordinating training, workshops or learning activities.

• Exceptional organisational skills, with the ability to manage multiple priorities and competing deadlines.

• Strong interpersonal skills and the ability to build trusting relationships with a wide range of people.

• Confidence giving kind, constructive feedback and having sensitive conversations when needed.

• Good judgement, emotional intelligence and the ability to handle confidential information appropriately.

• Experience improving systems, processes or ways of working.

• Confidence using digital systems including Zoom, Google Workspace and online scheduling tools.

• A commitment to Frazzled's values and an understanding of the importance of peer support, inclusion and psychological safety.

Desirable

• Experience working within the charity, mental health or wellbeing sector.

• Experience coordinating or supporting volunteers.

• Experience facilitating groups or delivering training.

• Knowledge of safeguarding in a community or volunteer setting.

• Experience using data and feedback to improve services.

• Understanding of coaching, learning and development or reflective practice.

Job Title: Operations and Partnerships Coordinator 

Hours: 35 per week (full time)  

Location: London based, home working with regular travel across London 

Contract: Fixed term (until 31 March 2027 - with hope the role will continue beyond March subject to funding)

Salary: £40,535 inclusive of London Weighting (£36,192 national salary) 

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. 

About the Faith & Community Development Team

The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England through its national network, partnerships, training, research, funding support and quality improvement work. The team supports organisations to deliver safer, more effective and sustainable services, including shelters, day services, outreach and community hubs. 

About you

We are seeking a highly organised and proactive person. You will have good knowledge of homelessness policy and practice, strong written and spoken communication skills, including report writing, and the ability to collate and present quantitative and qualitative information. You will have excellent digital and IT skills, including Microsoft 365, Excel and Word, with the ability to adopt and apply AI-enabled productivity tools (e.g. Microsoft Copilot or equivalent) to improve ways of working.

You will also be confident in building relationships and working in partnership with shelters, day services, churches, community projects, funders, and other stakeholders. 

About the role

The successful candidate will provide essential operational, administrative and coordination support to the Faith and Community Development Team, working closely with the London Partnerships and Development Lead. They will support smooth service delivery, stakeholder engagement, internal communications, meetings and events, reporting processes, and will act as partnership manager for a small number of projects across London. 

Benefits

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time. 
• After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 
• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am to 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager. 
• As this role is offered as hybrid, we will provide some financial support to get you set up with appropriate equipment. 
• We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support. 
• We offer a cycle-to-work scheme. 

How to apply 

If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking 'Apply'), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.

Greater Manchester Rape Crisis is seeking a compassionate and organised Volunteer and Community Development Worker to join our specialist team supporting women affected by rape, sexual violence, child sexual abuse and exploitation.

This is an exciting opportunity to coordinate and develop our volunteer programme, facilitate survivor-focused groups and activities, build community partnerships, and support women on their journey towards recovery, connection and empowerment. You will play a key role within our Women's Sexual Violence Recovery Hub, helping to create safe, inclusive and trauma-informed spaces for women across Greater Manchester.

Why Join Us?

✔ Make a meaningful difference to the lives of women and survivors.
✔ Coordinate and develop a valued volunteer workforce.
✔ Facilitate groups and community activities that promote recovery and wellbeing.
✔ Build partnerships and strengthen community engagement across Greater Manchester.
✔ Be part of a specialist feminist organisation committed to ending violence against women and girls.

About You

You will be:

• Experienced in volunteer coordination, community engagement, group facilitation or a related support role.
• Skilled in building positive relationships and creating inclusive environments.
• Confident working within a trauma-informed and survivor-centred framework.
• Knowledgeable about safeguarding and supporting women with complex needs.
• Passionate about women's rights, equality and ending violence against women and girls.

Benefits

• Flexible working
• Generous annual leave (30 days plus Bank Holidays)
• Pension contributions
• Reasonable travel expenses
• Free on-site parking
• EAP

#volunteercoordinator #communitydevelopment

This is a unique opportunity to lead a varied and meaningful engagement and volunteering portfolio within a small, supportive charity. You’ll support and develop volunteers, build relationships with community partners, and coordinate public engagement activities to ensure that people’s voices shape local health and care services. If you’re looking for a role where your work has real purpose, where you can grow your skills and where new ideas are genuinely welcomed, we’d love to hear from you.

We are looking for a part-time Operations Manager to support our Executive Director and wider team by taking an operational lead, keeping a birds eye view over all of our activities and our infrastructure - and ensuring the principles and processes we’ve collectively agreed to are working optimally. 

You will provide essential operational, administrative, financial and IT support. Lead in the day to day operations of the organisation, including office tasks, diary management and systemic thinking for our internal communications.

TERMS AND BENEFITS

• Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 pro rata (equivalent to £22,800 per year), with a September or October 2026 start.

• 25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.

• 4% pension (3% employer and 5% employee contributions)

• Access to training and mentoring opportunities to develop in the role, if needed.

• Flexibility in working hours and TOIL.

• Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.

OUR VALUES

Migrant Democracy Project (MDP) is building migrant power in the UK. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics. 

We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.

Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.

KEY DUTIES  - Please read the Operations Manager job specification attached document before applying for a full list of duties.

• Office & Team Support: managing the MDP office, keeping it stocked, ensuring the compliance of the office environment and support the Executive Director with diary and meetings.

• Project Management: support the team with resources, templates and systems for them to do their work effectively, implementing and managing MDP's project management platform and ensure the team are supported through their work.

• Operations & Compliance: ensure MDP is compliant with relevant policies and ensure their timely implementation, keeping track of compliance and training needs and be the point of contact in the team for safeguarding matters.

• Security of the team and community: staying up to date with best practice on digital and physical security and ensure the wider community that interacts with MDP is safeguarded. 

• People Management and recruitment: maintaining records of staff leave, expenses and training needs, support the Executive Director with recruitment processes and ensure the team has access to the processes allowing them to grow and flourish.

• Online systems: manage MDP's Google Workspace, internal communications and staff shared drives, accounts and onboarding.

• Finance Support: pay small invoices and process staff expense forms, submitting relevant invoices and manage MDP's expense card system.

KEY QUALIFICATIONS - Please read the Operations Manager job specification attached document before applying for a full list of qualifications.

• At least three years of experience in an administrative, operations, or office management role, ideally within a small NGO or human rights organisation.

• Ability to manage multiple tasks and prioritise effectively to meet deadlines.

• Excellent organisation skills, with extensive experience in project and program management, a proven ability to plan, organise, and lead the implementation of plans and processes.

• Excellent digital skills including on platforms such as Excel, Airtable, Google Workspace, or general software.

• Good knowledge of policies relevant to the operations of an organisation.

• Experience using Xero, Soldo or similar software for processing invoices and expenses.

• Experience maintaining accurate records and systems, with excellent attention to detail.

• Experience supporting recruitment, onboarding or volunteer coordination.

• Understanding of data protection principles (e.g. GDPR), general policy compliance, and experience handling confidential information.

• Experience in diary management.

• Excellent knowledge using Google Suite.

• Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.

• Excellent attention to detail and communication skills.

HOW TO APPLY

Please send your CV with the Subject Line “FIRST NAME LAST NAME OPERATIONS MANAGER” by 31 August 2026 and complete the online form following the guidance in the application pack.

MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.

Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.

DECISION-MAKING TIMELINE

We are looking for the Operations Manager to start in September or October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.

Interview process

● Stage 1: shortlisted candidates will be invited for a 20 minute interview online with the Executive Director.

● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.

Please download and refer to the full application pack for the job description and follow the application process outlined there.

RESPONSIBILITIES:

Outreach, Wheelchair Skills and Wider Engagement

· Engage the widest possible range of people with spinal cord injury to sign up for further contact with Back Up, through organising and/or delivering wheelchair skills training sessions and talks for patients and families at the spinal cord injury centre in the region, general hospitals and with other key partners or locations as identified.

· Coordinate, support and manage volunteer trainers who are helping to deliver sessions and talking to patients and families.

· Lead, sustain and develop strong and effective working relationships with a wide range of health professionals and other charity representatives e.g. through presentations, calls and meetings, to ensure that people access seamless support.

Proactive Contact with People Affected by Spinal Cord Injury

· Maintain and support relationships with a large number of people affected by SCI (adults, children and young people and their parents) through regular proactive contact. This could be in person in the spinal cord injury centre, other settings or through events, telephone contact or other interactions.

· Explore their feelings, wishes and needs and provide tailored peer support to help them feel supported, access relevant services from Back Up and elsewhere through proactive referrals, and become more aware of the possibilities of life after SCI.

Networking, Partnerships and Sustainability

· Develop and maintain a map of touchpoints in the region, where people with an SCI will come into contact.

· Develop partnerships, referral routes and signposting processes to develop reach beyond the spinal cord injury centre.

· Develop and manage a network of community ambassador volunteers to support the wider work and sustainability of Back Up through fundraising and other related activities.

· Take a lead on encouraging localised fundraising activity; working towards wider income targets that support ongoing sustainability.

Other Duties and Responsibilities

· Maintaining accurate records on the database.

· Work as a team, consulting with others to ensure you give and receive high quality support.

· Keep Back Up informed of the issues affecting the people you are supporting and of developments at the spinal cord injury centre, general hospitals and other settings.

· Input into team planning and activities.

· Manage the budget relating to activities in your region.

· Help recruit new volunteers as needed to ensure a diverse team representing Back Up.

· Other duties as required by the Regional Outreach & Engagement Team Leader.

 

 

The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

• Experience of working to support vulnerable people to achieve goals/move forward in life
• Excellent interpersonal skills and ability to relate to people at all levels internally and externally
• Excellent written and verbal communication skills
• High standard of IT including experience of using databases and MS Office
• Self-starter; highly organised, able to drive own workload
• A creative and proactive approach to all areas of work with a 'can do' attitude, in line with the charity's values
• Commitment to delivering a high-quality service
• Respect for confidentiality
• Suitable to work safely and appropriately with children and vulnerable people
• Strong team working orientation with a flexible and adaptable approach to work demands across the whole organisation, a real people person
• Respect for others; able to work in a way that respects diversity and values equality
• Great listener, warmth, empathy, respect for everybody. Able to be non-judgmental and focus on the individual and their needs
• Willing and able to travel and work occasional evenings and weekends including overnight stays
• GCSE Maths and English A-C or equivalent

Desirable:

• Spinal cord injured person or family member
• Experience of working with and supporting volunteers
• Experience of working with people in trauma
• Presentation skills and the ability to manage a group
• Proactive approach to own support needs, health & wellbeing
• An understanding of the needs of people adjusting to life with spinal cord injury

Are you a storyteller who wants to make a difference?

Content Writer | Khalsa Aid International

Permanent | Full Time | Taplow – office based

Do you have a way with words and a passion for telling stories that connect, inspire and drive action?

Khalsa Aid International is looking for a creative and talented Content Writer to help bring our humanitarian work to life.

From responding to emergencies and supporting communities around the world to working alongside volunteers and delivering long-term projects, there are incredible stories behind everything we do. We need someone who can find those stories, tell them with purpose and help our supporters understand the difference they are making.

What will you be doing?

You’ll work across our programmes, fundraising and communications teams to create engaging content for a wide range of audiences and platforms.

You will:

• ✍️ Write compelling blogs, website content, newsletters, fundraising appeals and reports.
• 🌍 Turn programme updates, interviews and field reports into powerful humanitarian stories.
• ❤️ Tell stories in a dignified, ethical and human-centred way.
• 📣 Develop campaign messaging, headlines and calls to action that inspire people to get involved.
• 🎥 Create scripts, captions and written content for video and social media.
• ✏️ Edit and proofread content to ensure it is clear, accurate and engaging.
• 🤝 Work closely with our Digital Creator and teams across Khalsa Aid to develop integrated campaigns.
• 🚨 Support fast-moving communications during humanitarian emergencies and disaster responses.
• 📊 Use content performance and audience insights to continually improve what we do.

What are we looking for?

We’re looking for someone who is a great writer, curious, creative and passionate about making a difference.

You’ll have:

• Excellent writing, editing and proofreading skills.
• Experience creating both long- and short-form content.
• A strong instinct for finding and telling compelling stories.
• Experience creating content for digital channels, including websites, social media and email.
• Knowledge of SEO and Google Analytics.
• Excellent attention to detail and the ability to manage multiple deadlines.
• The ability to turn complex information into clear, engaging content.
• Degree in Marketing & Communications or equivalent professional experience in content writing.
• A proactive and collaborative approach.
• Hold a valid UK driving licence
• A genuine interest in humanitarian work and Khalsa Aid’s mission.

It would be great if you also have experience within the charity, humanitarian or international development sector, and/or speak Punjabi or Hindi.

Why Khalsa Aid?

This isn't just a writing job.

Your words will help tell the stories of people and communities affected by crises, show supporters where their donations are making a difference, and inspire others to take action.

If you’re ready to use your creativity and storytelling skills for something that really matters, we’d love to hear from you.

Please note: You must have the legal right to work in the UK. Khalsa Aid is unable to provide visa sponsorship for this role.

We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, or any other protected status. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected

Philanthropy, which covers Trusts & Foundations, Major Donors and Mid-Value Donors , is pivotal to Noah’s Ark – typically accounting for around 46% of the charity’s overall income. In real terms, that is c. £2.2m of our £4.7m fundraising target for 2026-27. This role also has a lead role in managing our Philantropy & Corproate Board of influential volunteers that support our philanthropy programme. Philanthropy is a real area of expertise for Noah’s Ark and we have seen considerable success over the past 10 years. However, there is much scope for further, exciting growth. Specifically, there is much to do to re-engage lapsed donors and to build a healthy pipeline to ensure a steady flow of new donors join our programme. Our mid-value donor programme also requires further development to enable the cultivation of future Major Donors. The Head of Philanthropy will work closely with the Director of Fundraising & Communications to dedicate time and attention to a strong portfolio of donors, and will contribute to the wider development of fundraising and communications strategies through senior team forum and all-staff forums. The post-holder will be key in taking our Philanthropy programme to the next level, building on key existing relationships, increasing income and opportunities generated by our team’s augmentation and growth and elevating the experience of supporting Noah’s Ark.

ABOUT YOU

You will have considerable experience and success in high-value / major donor fundraising, at managerial level. You will be a dynamic, agile, highly organised, dedicated and reliable individual, ready to play a significant role in income generation. An exceptional and eloquent communicator, excellent at managing your time and a natural relationship builder. You will have a collaborative mindset and enjoy working with and managing team members with different personalities, styles of working and approaches to amitious goals. You will feel at home being a key person with whom colleagues across the fundraising and wider charity teams liaise, in order to create the greatest outcomes for the children and families we support. You will have strong line-management skills and show excellence in donor stewardship.

We encourage you to apply if:  

• You have proven skills in Major Donors fundraising and (ideally) Trust fundraising
• Have proven yourself to be an incredibly effective manager of people
• Believe you can build a strong pipeline of donor prospects 

Please note - we are only accepting direct applications for this role

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.
 

Temporary Volunteering Programmes Administrator

Predominantly Remote | ASAP Start (First Week of September) | Until December 2026

Salary/rate:£18.13 per hour plus holiday pay
Location:Predominantly remote with approximately one day per month in the London office
Employment type:Temporary
Working hours:Full time. Flexible hours may be considered for the right candidate, with a minimum commitment of 4 days per week
Contract length:ASAP start (first week of September) until the end of December 2026


Looking for a predominantly remote role where you can use your administration, CRM and stakeholder engagement skills to support a growing volunteer programme making a real difference?

An established national charity is seeking a highly organised and proactive Volunteering Programmes Administrator to join their team on a temporary basis until the end of the year.
The organisation has developed several successful volunteering programmes and has experienced significant growth in volunteer engagement. This role will provide essential administrative and coordination support to ensure volunteers receive an excellent experience throughout their journey.

Key Responsibilities

• Supporting volunteer recruitment, matching and onboarding processes
• Managing programme administration, templates and communications
• Responding to enquiries and managing a shared mailbox
• Maintaining accurate volunteer records and programme data
• Supporting matching sessions and volunteer engagement activities
• Assisting with waitlists and established programme processes
• Producing reports and ensuring high standards of data quality
• Working closely with internal and external stakeholders across multiple programmes

About You To be successful in this role, you will have:

• Strong administration or coordination experience
• Excellent organisational skills and attention to detail
• Experience maintaining accurate data and records
• Strong communication and stakeholder engagement skills
• Confidence working in a fast-paced environment with competing priorities
• A proactive, efficient and solutions-focused approach
• Experience using CRM systems

Experience of Salesforce would be highly desirable, although candidates with experience of other CRM systems are also encouraged to apply.


We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Role Purpose 

The Chief Executive Officer will provide strategic, operational and values-led leadership for Home-Start Norfolk, ensuring the charity delivers its mission, supports its families effectively and remains financially sustainable. Working closely with the Board of Trustees, the CEO will lead the organisation’s strategy, people, services, partnerships, governance, income generation and volunteer strategy, while acting as an ambassador for the charity and its work. 

Key Responsibilities 

Strategic Leadership 

• Lead the development and delivery of the charity’s strategic plan in partnership with the Board of Trustees. 

• Translate the charity’s vision, mission and values into clear priorities, measurable objectives and effective operational plans. 

• Identify opportunities for growth, innovation, collaboration and improved impact. 

• Ensure services and activities remain responsive to beneficiary needs and changing external circumstances. 

Governance, Compliance and Risk 

• Support the Board of Trustees to fulfil its governance responsibilities through clear reporting, sound advice and timely information. 

• Ensure the charity complies with charity law, company law where applicable, employment law, fundraising regulation, data protection requirements, safeguarding duties and all relevant regulatory obligations. 

• Maintain a robust approach to risk management, internal controls, policies and procedures. 

• Promote transparency, accountability and ethical decision-making across the organisation. 

Financial Leadership and Income Generation 

• Provide overall leadership for financial planning, budgeting, forecasting and long-term sustainability. 

• Work with trustees and senior colleagues to ensure resources are used effectively and in line with charitable objectives. 

• Lead the development of a diverse and resilient income strategy, including grants, trusts and foundations, individual giving, corporate partnerships, contracts and other appropriate income streams. 

• Maintain strong relationships with funders, commissioners, donors and supporters, ensuring excellent stewardship and reporting. 

Service Delivery, Quality and Impact 

• Ensure the charity delivers high-quality, safe and effective services that achieve positive outcomes for families. 

• Embed continuous improvement, evidence-based practice and meaningful beneficiary involvement. 

• Oversee monitoring, evaluation and impact reporting to demonstrate the value and effectiveness of the charity’s work. 

• Champion safeguarding, inclusion, accessibility and dignity in all areas of service delivery. 

• Comply with Home-Start UK’s Quality Audit Policies and Process, to ensure the charity maintains a high standard of quality assurance. 

People, Culture and Organisational Development 

• Lead, support and develop the senior leadership team and staff, creating a positive, inclusive and high-performing culture. 

• Ensure the charity has the right structures, systems, skills and capacity to deliver its strategy. 

• Promote wellbeing, learning, accountability and collaboration across the organisation. 

• Ensure effective HR, performance management and recruitment practices are in place. 

Volunteer Leadership 

• Provide strategic leadership for the development and delivery of the charity’s volunteer strategy, ensuring it supports organisational priorities and beneficiary needs. 

• Oversee effective volunteer recruitment, induction, training, supervision, support, retention and recognition. 

• Ensure volunteers are valued, well-supported, appropriately deployed and able to contribute safely and confidently to the charity’s work. 

• Develop a sustainable volunteer workforce plan, identifying current and future volunteer capacity, skills and support requirements. 

• Promote a positive volunteering culture that reflects the charity’s values and strengthens engagement, inclusion and community connection. 

External Relations, Partnerships and Advocacy 

• Act as the public face and senior ambassador for the charity, representing it with credibility and confidence. 

• Build and maintain strong relationships with beneficiaries, partners, funders, commissioners, local communities, statutory bodies and sector networks. 

• Raise the charity’s profile and influence through effective communications, thought leadership and advocacy. 

• Promote collaboration and partnership working to extend reach, improve outcomes and strengthen sustainability.