Community and access learning manager jobs
We are seeking a a pro-active, organised and detail-focused Team Leader to lead and manage our multi-crime service which supports anyone aged over 18 affected by crime and anti-social behaviour in Avon & Somerset.
We are looking for someone who brings strong people‑management experience, exceptional communication skills, and a commitment to building a supportive and high‑performing team. You'll lead a staff team, oversee daily case allocations, manage service delivery, strengthen partnerships, and ensure our service meets contractual and quality standards.
This role is full-time, and is hybrid working both from home and 3 days a week in our office in Bristol (a suitable and confidential workspace at home is required).
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
- Be responsible for case management system audits and reports, ensuring that the team are recording case information fully, accurately and professionally as well as complying with contract reporting requirements and VS national standards.
- Be responsible capturing data and information to ensure the work of team is outcome based and evidenced.
- Be responsible for allocating of work levels within and across the wider team and analysing statistics and data in order to monitor daily caseloads against resources and looking for trends/ patterns of behaviour.
- Be responsible for safeguarding quality assurance and compliance with policies and procedures.
- Work with relevant managers to provide input to and ensure excellent delivery of the service with operational business plans, the continuous improvement of processes and the addressing of performance issues to achieve effective support.
- Support the team to manage caseloads completing comprehensive impact assessments for referred clients.
- Be responsible for the line management of team members including responsibility for recruitment, training completion, performance management and monitoring, continued support and guidance and implementing all relevant VS policies and procedures.
- Promote effective communication channels including co-ordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
- As the Team Leader you will:
You will need:
- An understanding of the Criminal Justice System and the impact of crime on victims and witnesses.
- An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
- A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements.
- Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery.
- Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
- Extensive experience of effectively leading and managing a team, monitoring performance and service delivery to meet contractual requirements.
- Strong communication, negotiation and advisory skills.
- The ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner.
- The ability to gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance.
- Substantial IT expertise with the ability to use a range of software.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are currently looking for a full-time Social Prescriber / Link Worker
£31,713 pa (for 37.5 hours per week)
Fixed-term until March 2027-Possible extension
About Age UK Lambeth
We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services.
What you’ll be doing?
You will be part of the MYcommunity Linkworkers team. You’ll be responsible for:
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Provide personalised brief intervention and social prescribing support to individuals, their families and carers.
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Meet clients on a one-to-one basis, making home visits where appropriate and allowing clients the time and space to discuss ‘what matters to me’.
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Provide person-centred support to enable clients to identify their health and wellbeing needs and goals. Co-produce support plans with clients to discuss what’s important, where they would like to be in the future and how we can support them to achieve this.
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Manage and prioritise a caseload to ensure clients' needs, priorities and urgent support are met.
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MYcommunity Lambeth works in partnership with a large number of statutory and community services and organisations across the borough. You will link clients with appropriate services to meet their needs. It is vital to have a strong understanding of when it is necessary to refer someone back to health care professionals/ agencies when the client’s needs are beyond the scope of the MYcommunity team.
What you need to bring
Essential criteria:
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Previous social prescribing experience.
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Able to write compelling communications to advocate for your clients.
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Able to work collaboratively with a wide range of stakeholders.
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Able to analyse data and create engaging reports.
Desirable criteria:
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Previous experience working in/or in partnership with the NHS.
What you’ll benefit from
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Generous pension provision - 7% employer contribution
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26 days holiday a year rising to 31 days after 5 years
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A great staff culture with kindness at its heart
Using Quick apply please upload your CV, a brief cover letter and answering the following 4 questions (in no more than 300 words per question).
The client requests no contact from agencies or media sales.
Supporting the Senior Analysis Officers, the Data Reporting & Analysis Officer role helps us to provide and maintain comprehensive reporting and analytics for the Income Generation team at Battersea.
Additionally, as Battersea continues the process of migrating to a new CRM (Salesforce), this role will be crucial for helping us support the fundraisers’ reporting needs during the first few months after Go-Live.
By joining our team, the successful candidate will play a key part in enhancing our data capabilities and supporting our mission to be there for every dog and cat.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 7th September 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Candidates who pass the initial shortlist will be invited to perform a skills test (w/c 14th September 2026). First round interviews will be held w/c 27th September 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Navigate CIO and Make a Real Impact!
Are you passionate about making a difference in people's lives?
Do you have strong communication and problem-solving skills?
Whether you're experienced in money advice or looking for a career change, we provide full training and development opportunities to help you succeed in this role. At Navigate CIO, we are a registered charity dedicated to providing free, impartial, and confidential money and debt advice across Devon and Somerset.
Our work supports individuals and families facing financial hardship, helping them build financial resilience and regain control of their lives. This is more than just a job—it's an opportunity to transform lives and strengthen communities.
This role is funded by the British Gas Energy Trust (BGET), allowing us to provide specialist energy and money advice to those who need it most.
Why Join Us?
• Full training provided – no prior experience in debt advice needed.
• A rewarding role – support vulnerable individuals to improve their financial wellbeing.
• Career development opportunities – ongoing training and professional growth.
• Flexible working environment – work across various locations, including home visits and remote support.
• Supportive team culture – be part of a dedicated and passionate team that values collaboration.
About the Role
We are looking for a compassionate Debt & Energy Adviser to provide money, debt, and benefits advice to individuals who are often in crisis and face multiple barriers to accessing the support they need. The role primarily involves face-to-face home visits, supported by telephone, video, email, and digital advice. You will be at the forefront of delivering essential money and debt advice to clients with high level needs, helping them navigate their financial challenges.
Key Responsibilities:
- Assess and review client needs to ensure appropriate support.
- Identify and address barriers preventing clients from accessing money advice.
- Provide comprehensive, caseworker-level advice on money management, debt solutions, and financial capability.
- Develop individual action plans tailored to client needs, ensuring dignity and respect.
- Maintain accurate case records and documentation.
- Deliver high-quality money advice services in partnership with key stakeholders.
• Offer tailored support, in clients homes, online and via telephone
What We’re Looking For:
We are looking for individuals with the right skills and attributes, even if you don’t have direct experience in money and debt advice. If you are passionate about helping others and eager to learn, we encourage you to apply!
Essential Skills & Attributes:
- Strong people skills – ability to build rapport and communicate effectively.
- Ability to support vulnerable individuals with multiple and complex needs.
- Empathy and a non-judgmental approach.
- Understanding of confidentiality, GDPR, and safeguarding policies.
- Ability to prioritise tasks and manage workloads effectively.
- IT proficiency (Word, Excel, email, case management systems).
- Ability to work independently and as part of a team.
- Willing and able to travel across Somerset for client appointments.
- A full DBS check will be required.
Desirable Skills & Experience:
- Experience in advice, advocacy, or support work (paid or voluntary).
- Knowledge of welfare benefits, housing, and debt advice.
- Experience in sectors such as mental health, addiction, housing, or social prescribing.
- Willingness to train as a DRO (Debt Relief Order) Intermediary.
Ready to Make a Difference? If you’re looking for a career where you can grow professionally while transforming lives, this is the perfect opportunity for you.
Apply today and start your journey towards empowering individuals and communities through financial resilience!
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
Employment Specialist
Location: 17 Mann Island, Liverpool L3 1BP, UK
Salary: up to GBP 30,000 - yearly
Vacancy Type: Full time (37 hours per week) - permanent
Company Description
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
The Catch22 Employability division provides skills and employability provision on a range of programmes, both public and corporate funded. We pride ourselves on supporting the most disadvantaged in society to improve their prospects resulting in improved social mobility and sustainable positive change.
Job Description
Our Employability division is expanding due to the procurement of a new Liverpool Connect to Work contract, and we therefore look to welcome an Employment Specialist into our experienced team. This role is often referred to as a career coach.
As an Employment Specialist, you will play a vital role in supporting individuals facing barriers to employment, education and training to achieve their career aspirations and build brighter futures. The Supported Employment Specialist will deliver high-quality, person-centred employment support in line with the SEQF fidelity model. This role is focused on enabling people with disabilities, learning difficulties/disabilities, neuro-diverse conditions, poor mental health or individuals from other disadvantaged and/or complex backgrounds to prepare for, secure, and sustain meaningful paid employment aligned with their goals, while promoting inclusion, independence, and long-term wellbeing.
The role combines one-to-one support, employer engagement, collaboration with multidisciplinary mental health teams/community organisations and promote integration with Region’s Employability network.
Key duties:
- Deliver personalised, strengths-based employment support to individuals facing barriers to employment, education and training.
- Build trusted relationships with participants to identify aspirations, develop vocational goals and support progression into sustainable outcomes.
- Apply supported employment principles, including vocational profiling, job matching, rapid job search and in-work support, to achieve positive participant outcomes.
- Work collaboratively with employers, referral partners and community organisations to create opportunities and remove barriers to progression
- Please click here to see the full job description and person specification
Qualifications
We will need you to have:
- Five GCSEs or equivalent at Grade C/4 or above
- Knowledge of supported employment principles and employer engagement techniques.
- Qualification in Supported Employment/IPS or work towards achievement within 9 months
- Experience with learning disabilities/ASD/mental health/complex health challenges and/or disadvantaged groups
Desirable Criteria:
- Experience delivering supported employment services
- Information, Advice and Guidance (IAG) skills – IEP Level 2/3
- Understanding of welfare benefits and employment legislation
Benefits:
- Accredited SEQF level 3 qualification - delivered by The Busy Group
- 28 days annual leave + bank holidays, rising to 33 days with service.
- Pension scheme with matching contributions of up to 4%
- Access to discounted shopping opportunities and employee assistance programme
We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please click apply to be redirected to our website to complete your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The arts for mental health – peer support delivered creatively
Sound Minds is a user-led charity transforming lives through music, film and art. We are a thriving community bound together by creativity and a shared belief in mutual learning and peer support.
Main purposes of the job:
Sound Minds is recruiting a Head of Operations to join our team in Wandsworth.
The Head of Operations is a member of the senior leadership team at Sound Minds and leads the management and day-to-day operations of a vibrant community premises.
Sound Minds is in a period of review and consolidation, following growth of its programmes and having secured Arts Council England National Portfolio Organisation status. The Head of Operations will further develop and implement robust systems to support this growth and the charity’s future aims.
The role leads on all operational, health and safety, premises, IT, systems, human resources, evaluation, and reporting activity. The Head of Operations manages the delivery of Sound Minds’ Peer Support service and will act as Deputy Designated Safeguarding Lead. They deputise for the CEO as required.
They will assist the CEO on maintaining key relationships with external stakeholders and external communications.
Sound Minds is a creative place, and the Head of Operations will need a passion for organisation and administration.
Salary: £42,833 per annum(pro rata) & 3% contribution to pension
Hours: 28 hours per week
This fixed term contract ends on 16th June 2030 and is renewable depending on funding.
Strong IT skills are essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.
The full job description and application pack are available from Sound Minds’ website.
Closing date: 10:00am, Monday 7th September 2026
First interviews: Friday 18th September 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Frazzled is a mental health and wellbeing charity founded by Ruby Wax OBE. We provide free, facilitated peer support meetings for people feeling overwhelmed by the stresses of modern life.
Our online and face-to-face meetings offer a safe, confidential and non-judgemental space where people can share openly, listen to others and feel heard. Everything we do is underpinned by high-quality volunteer facilitation, thoughtful training and a supportive community.
As we continue to grow, we're looking for an organised, compassionate and proactive Programme Coordinator to help deliver and develop our programme of peer support meetings, while ensuring our volunteers feel confident, supported and connected.
Purpose of the role
The Programme Coordinator is responsible for the day-to-day coordination of Frazzled's online and face-to-face peer support programme.
Working closely with the Head of Programmes, you'll oversee Frazzled’s meeting schedules, recruit and support volunteer facilitators, coordinate training and onboarding, carry out regular observations and contribute to the continuous improvement of our programme. You'll play a key role in ensuring our services are delivered safely, consistently and in line with the Frazzled model.
This is a varied hands-on role that combines excellent organisation with relationship building, volunteer development and continuous improvement. You'll be equally comfortable organising complex schedules, supporting volunteers through challenging situations and contributing ideas that help our programmes continue to grow while staying true to what makes Frazzled unique.
Frazzled runs meetings from early morning until late evening, seven days a week. As a core part of this role involves observing and supporting facilitators as issues arise, some evening and weekend work will therefore be required as well as regular travel to our face-to-face sites across England.
We ask that you do not use AI to assist you in writing your application, as this role involves lots of written and verbal communication with stakeholders and we want to hear your authentic voice, rather than the same response multiple times.
Key Responsibilities
Programme Coordination
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Coordinate the delivery of Frazzled's programme of online and face-to-face peer support meetings.
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Manage facilitator schedules, ensuring meetings are appropriately staffed and volunteers are well supported.
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Respond to day-to-day operational issues and work with colleagues to resolve them effectively.
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Coordinate new or one-off themed meetings and support the ongoing development of existing programmes.
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Maintain accurate programme records, schedules and systems.
Volunteer Recruitment and Support
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Coordinate the recruitment and selection of volunteer facilitators.
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Manage volunteer onboarding, including DBS checks, induction, training administration and access to systems.
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Build positive relationships with volunteers, providing regular communication, encouragement and practical support.
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Coordinate volunteer meetings, communications and other opportunities for connection and development.
Training, Coaching and Quality Assurance
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Design, coordinate and deliver engaging facilitator training, refresher sessions and development workshops that bring the Frazzled model to life through discussion, reflection and practical learning.
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Carry out regular facilitator observations, both online and in person, providing thoughtful and constructive feedback.
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Support volunteers to develop their confidence, skills and understanding of the Frazzled model.
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Identify and respond appropriately to safeguarding, wellbeing or performance concerns, escalating where necessary.
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Help maintain the quality, consistency and integrity of all Frazzled meetings.
Programme Development
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Contribute to the ongoing development of Frazzled's programme, systems and volunteer experience.
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Review feedback, observations and programme data to identify opportunities for improvement.
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Help develop resources, guidance and processes that support volunteers and improve programme delivery.
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Help promote Frazzled sessions, both face to face and online.
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Contribute ideas for new initiatives, projects and ways of working as Frazzled continues to grow.
Team Contribution
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Work collaboratively with colleagues across the organisation to deliver high-quality programmes.
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Manage the volunteer and public inbox
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Support organisational projects and events where appropriate.
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Contribute positively to a small, flexible team, taking ownership of work and supporting others when needed.
Person Specification
Essential
We're looking for someone who has:
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Experience coordinating programmes, projects or services.
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Experience recruiting, supporting or managing volunteers, staff or facilitators.
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Experience delivering or coordinating training, workshops or learning activities.
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Exceptional organisational skills, with the ability to manage multiple priorities and competing deadlines.
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Strong interpersonal skills and the ability to build trusting relationships with a wide range of people.
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Confidence giving kind, constructive feedback and having sensitive conversations when needed.
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Good judgement, emotional intelligence and the ability to handle confidential information appropriately.
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Experience improving systems, processes or ways of working.
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Confidence using digital systems including Zoom, Google Workspace and online scheduling tools.
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A commitment to Frazzled's values and an understanding of the importance of peer support, inclusion and psychological safety.
Desirable
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Experience working within the charity, mental health or wellbeing sector.
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Experience coordinating or supporting volunteers.
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Experience facilitating groups or delivering training.
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Knowledge of safeguarding in a community or volunteer setting.
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Experience using data and feedback to improve services.
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Understanding of coaching, learning and development or reflective practice.
Please submit a CV and answer the questions attached to this job listing - we would recommend answers of no more than 200-300 words.
We ask that you attend at least one Frazzled meeting so you can see how our model works - we would welcome you attending and participating, rather than just observing the session to protect the space for other attendees.
We ask that you do not use AI to assist you in writing your application, as this role involves lots of written and verbal communication with stakeholders and we want to hear your authentic voice, rather than the same response multiple times. We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for someone who genuinely wants to make a difference, previous money advice experience is not essential - we will provide the training and support required. If you are a natural problem solver, an excellent communicator, and someone who enjoys helping people overcome personal challenges - this could be the role for you!
The Outreach Money Advice Caseworker will provide specialist money and debt advice to people experiencing financial hardship, with a particular focus on preventing homelessness, sustaining tenancies and supporting residents to achieve long-term financial stability. Working as part of the Exeter Crisis & Resilience Fund partnership, you will manage a caseload of clients experiencing complex financial circumstances, providing FCA-regulated debt advice, welfare benefits advice, budgeting support, advocacy and practical assistance. Recognising that financial hardship rarely exists in isolation, you will work closely with housing providers, landlords, Exeter City Council and partner organisations to address the wider issues affecting people's financial wellbeing.
Using a relationship-based, person-centred approach, you will deliver outreach across Exeter through home visits, community venues and flexible methods of communication, ensuring vulnerable residents can access the support they need.
Main Duties and Responsibilities
1. Specialist Money Advice and Casework
- Deliver person-centred money advice and holistic support to individuals and families experiencing financial hardship, housing insecurity and complex needs.
- Manage a caseload of clients, providing tailored interventions including budgeting, debt advice, income maximisation, welfare benefits advice and financial capability support.
- Provide FCA-regulated debt advice, including Debt Relief Orders and other debt solutions where appropriately trained, or refer clients to specialist services where required.
- Support clients experiencing fuel poverty through tariff advice, supplier negotiation and practical interventions.
- Develop personalised support plans that address both immediate financial difficulties and longer term financial resilience.
- Advocate on behalf of clients with creditors, landlords, utility providers, housing services and statutory agencies to achieve the best possible outcomes.
2. Housing and Homelessness Prevention
- Work proactively with clients to sustain tenancies and reduce the risk of homelessness.
- Liaise with landlords, housing associations, Exeter City Council Housing Options and other housing providers to resolve tenancy-related issues.
- Support clients living in temporary accommodation or experiencing housing insecurity.
- Assist clients to access housing-related benefits, CRF Housing Payments and other financial support.
- identify housing risks early and implement practical interventions to prevent crisis wherever possible.
3. Outreach, Engagement and Financial Resilience
- Deliver outreach across Exeter through home visits, community venues and other trusted locations to engage people who may struggle to access traditional advice services.
- Build trusted, professional relationships with clients, adapting communication and support to meet individual needs.
- Support the delivery of financial education sessions, including Navigate the Money Maze and other financial capability initiatives.
- Help clients develop the knowledge, confidence and practical skills needed to manage their finances independently and reduce future reliance on crisis support.
4. Partnership Working
- Work collaboratively with Navigate, Churches Housing Action Team, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
- Maintain effective referral pathways and ensure clients receive seamless transitions between crisis intervention and longer-term support.
- Attend partnership meetings, case discussions and multi-agency forums where appropriate.
- Signpost and make warm referrals to specialist services to address wider health, housing, employment and wellbeing needs.
5. Systems, Recording and Compliance
- Maintain accurate, timely and high-quality case records using the partnership's case management system - Advicepro.
- Use digital systems and organisational tools effectively, including secure client portals and AI supported technologies where appropriate.
- Ensure all work complies with FCA requirements, safeguarding procedures, GDPR and organisational policies.
- Maintain appropriate professional boundaries and ensure confidentiality at all times.
6. Monitoring, Quality and Outcomes
- Record outcomes and client progress accurately to support contract monitoring and service evaluation.
- Contribute to client feedback, case studies and continuous improvement activities.
- Work towards agreed performance targets while maintaining high standards of client care and professional practice.
7. Professional Practice
- Deliver services in line with person-centred, relationship-based and trauma-informed principles.
- Participate in supervision, reflective practice, team meetings and ongoing professional development.
- Keep knowledge of money advice, welfare benefits, housing and homelessness legislation up to date.
- Promote equality, diversity and inclusion, ensuring every client is treated with dignity, respect and compassion.
General Duties
- Develop and maintain positive working relationships with partner organisations, referral agencies and community stakeholders, promoting collaborative working across the Wis£rmoney partnership.
- Support service improvement by gathering client feedback and identifying opportunities to improve service delivery.
- Work in accordance with organisational policies, procedures and professional standards at all times.
- Contribute positively to team meetings, partnership working and organisational learning.
- Support managers in responding to enquiries, complaints and compliments in a timely and professional manner.
- Undertake any other duties appropriate to the role and participate fully in training and continuous professional development.
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Role
We are seeking a creative, organised and audience-focused Social Media Officer to help myaware develop a more coordinated, consistent and effective social media presence.
This is an exciting opportunity to play a key role in how myaware reaches, supports and engages people affected by myasthenia, as well as families, carers, supporters, fundraisers, healthcare professionals and the wider public. The role will help move myaware’s social media activity from a reactive, team-by-team approach to a more planned and strategic function that supports awareness, fundraising, professional services, membership growth, community engagement and brand consistency.
Working closely with the IT and Digital Communications Manager, Fundraising, Professional Services and colleagues across the organisation, you will help plan, create, schedule and evaluate social media content across myaware’s channels. You will support the development of a social media content calendar, create clear and engaging copy, produce accessible and brand-aligned graphics, and help teams turn their knowledge, updates and campaign activity into content that works for myaware’s audiences.
You will also support the development of reusable templates, clearer content processes, social media reporting, and appropriate use of tools such as Canva, Adobe Creative Cloud and AI-assisted content creation. The role will involve helping myaware make stronger use of formats such as posts, carousels, Stories, Reels, short-form video, polls and direct-message-led campaign activity, while ensuring content remains accurate, sensitive, accessible and appropriate for a health charity.
The Social Media Officer will be predominantly home based within the UK, with occasional travel required. The role will work collaboratively across myaware to support awareness activity, fundraising campaigns, events, community engagement, professional services, membership activity and wider digital communications.
Who We Are Looking For
We are looking for someone with experience creating social media content for an organisation, charity, campaign, community group or similar setting. You will be confident writing clear and engaging copy for different audiences, using social media platforms such as Facebook, Instagram, LinkedIn, X/Twitter, YouTube or similar, and creating or adapting simple graphics using tools such as Canva, Adobe Creative Cloud or equivalent.
You will understand how social media can support awareness, fundraising, services, membership and community engagement, and you will be able to plan and organise content across multiple priorities. You will have a good eye for clarity, accessibility, tone and brand consistency, and be comfortable working with colleagues across different teams to turn ideas into effective social media content.
We are particularly interested in someone who is creative but practical, organised and reliable, warm in their communication style, and sensitive when working with health-related or personal content. You do not need to know everything about myasthenia before applying, but you should be willing to learn about the condition and the needs of people affected by it.
Experience in a charity, health, disability, community or membership organisation would be useful, as would experience supporting fundraising or event promotion through social media, creating Stories, Reels or carousel content, using analytics to improve content planning, or supporting campaigns and awareness activity.
Most importantly, you will share myaware’s values and be committed to helping us reach, support and connect more people affected by myasthenia.
If this sounds like you, we would love to hear from you.
Who are we?
myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor.
myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
- Annual salary review
Application instructions
Candidates should submit their CV and tailored covering letter by: 11:30pm on Tuesday 25th August 2026.
Provisional interview dates will be week commencing: 07.09.2026
Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by myaware.
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.
The client requests no contact from agencies or media sales.
The client requests no contact from agencies or media sales.
Summary for full details and how to apply please read the Recruitment Pack on our website link has been provided
1. Working closely with the Head of Creative Engagement to deliver HOME’s year-round Creative Engagement offer for young people, schools and communities.
2. Lead multiple Creative Engagement visual art projects, facilitating HOME Young Artists Studio, producing Horizons Festival, curating HOME’s Inspire Gallery and wider Creative Engagement Programme.
3. Be part of working groups and collaborate with colleagues to ensure that the engagement programme links directly to and is part of HOME’s overall programme – as directed by the Head of Creative Engagement or CEO.
4. Embed best practice in relation to working with young people, schools and communities. Prioritise safeguarding and shape an accessible and inclusive programme of work.
5. Recruit, support, contract, liaise and supervise freelance artists and other creative practitioners engaged in the delivery of projects.
6. Uphold set financial processes and effectively manage project budgets regularly reporting to the Head of Creative Engagement.
7. Implement effective project management, with a high level of project administration, manage time and resources and implement effective administration processes in order to produce high-quality and ensure set outcomes and outputs are delivered in a timely manner.
8. Develop opportunities and shape pathways to careers for young people and communities.
9. Maintain a working knowledge of and participate in regional and national engagement, creative health and visual art networks, to keep up to speed with developments within the sector.
10. Work with the Marketing and Communications team to ensure work is effectively promoted. Regularly writing copy and providing content for social media and updating the website in order to raise the profile of HOME’s Creative Engagement work at a local and national level.
11. Work with HOME’s Development Team to identify and support fundraising and reporting when needed.
12. Develop and implement an effective monitoring and evaluation strategy for the programme and to provide written reports when required.
The client requests no contact from agencies or media sales.
We’re looking for a highly skilled individual who will help build on our relationships and networks across Westminster, to deliver ambitious political leadership on a range of issues. The post holder will be responsible for leading advocacy interventions and providing political support to our policy experts, with a focus on Transport and Resources policy.
As a senior political adviser within the politics team, you will also be involved with, and lead on, major projects or themes of work across the political leadership theme (including the All Party Parliamentary Group on the Environment (APPG), which Green Alliance holds the secretariat for), managing and developing key external relationships and supporting the Director of politics as they lead the politics team.
You will need to be an exceptional communicator, adept at bringing people together around a shared vision and have the interpersonal skills to inspire and work across Green Alliance and liaise with our extensive network of partners.
You will be a highly organised, capable multi-tasker with experience managing projects and able to think on your feet, while managing multiple relationships and advocating plans concurrently.
The role entails identifying and leading on opportunities for the UK government to achieve environmental progress and implementing advocacy strategies to secure it. You will have direct access to senior policy makers and environmental leaders, so will need to articulate recommendations succinctly and persuasively.
The role requires excellent understanding of UK political processes (especially in Westminster, parliament and Whitehall) and experience of using it to influence policy effectively. Experience of operating within the system or of working directly with politicians and the media to achieve policy change would be a distinct advantage.
Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment.
The client requests no contact from agencies or media sales.
Shape the future of play and early intervention services for disabled children while leading strategic innovation at one of the UK's most impactful disability charities.
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve.
Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.
What you'll be doing
You will lead the development and delivery of innovative services that improve the lives of disabled children and their families through play, early intervention and inclusive practice. Working closely with families, healthcare professionals, education providers and community partners, you will identify emerging needs, drive service improvement and develop approaches that increase impact, reach and sustainability.
A key focus will be shaping the future of Newlife's play offer, including Community Play programmes, Play Pods and the development of new Early Years services. You will ensure services are informed by evidence, family insight and best practice in child development, inclusion and play.
If you're ready to lead transformational change in early intervention services and make a lasting impact on the lives of disabled children and their families, we'd love to hear from you.
Please note DBS check will be required for this role.
The UK’s largest charitable provider of specialist equipment for disabled children.


The client requests no contact from agencies or media sales.
The Head of Fundraising will work closely with our Chief Executive and will be responsible for developing and delivering a strategic fundraising programme that generates sustainable income and supports the organisation's growth aligned to ambitions. As a member of the senior leadership team, the postholder will provide strategic direction, lead fundraising initiatives across multiple income streams, build high-value partnerships and embed a culture of fundraising and income generation across the Trust, helping teams understand their role in supporter engagement and income growth.
The role will oversee all fundraising activity, including major donors / sponsors, corporate partnerships, individual giving, community fundraising, legacy giving, and fundraising events. The postholder will also have responsibility for overseeing and working closely with the Communications and Marketing team to shape compelling cases for support and ensure our impact is clearly communicated to supporters and partners.
The client requests no contact from agencies or media sales.
Could you help transform the way schools and education providers identify and support young carers? There are over 10,000 children and young people with caring responsibilities in Essex alone.
We have an exciting opportunity for an Education Engagement Lead to join our Young Carers Team, in a new role leading our engagement with schools and colleges across Essex. This is a rewarding and varied role, working in partnership with schools, further education providers and key stakeholders to improve the identification, recognition and support of young carers.
You will have experience of partnership working, project coordination and delivering training within education, children's services or the voluntary sector. You'll be passionate about improving outcomes for children and young people and helping education settings embed sustainable support for young carers.
Action for Family Carers is a thriving charity which for over 35 years has been providing support for Adult Carers and Young Carers – people with unpaid caring responsibilities for others. We are a Carers Trust Network Partner and hold the Excellence for Carers quality mark. We provide support including, information, coaching, counselling, peer support, respite care and Young Carer clubs across Essex, working within schools, GP practices and a variety of community settings.
Responsibilities will include:
Building effective partnerships with schools and colleges to improve young carer identification and support.
Delivering training and guidance to education professionals.
Supporting schools to achieve the Young Carers in Schools Award.
Developing resources and promoting good practice with young carer team members and across education settings.
Coordinating participation opportunities that enable young carers to influence service development.
You will need to be:
Experienced in partnership working within education, children's services or the voluntary sector.
Confident delivering training, workshops or presentations.
An excellent communicator with the ability to build positive relationships.
Organised and confident managing projects and competing priorities.
IT literate and comfortable using Microsoft Office and databases.
Passionate about improving outcomes for children and young people.
A driver with access to a vehicle.
We offer:
Full induction and relevant training
Contributory pension scheme
24-hour Confidential Staff Helpline
An opportunity to help vulnerable families in the local community
A chance to be part of a supportive and friendly team
Pay: M1 (£36,642 - £40,356 a year based on 44.6 weeks per year which is term time, plus one week for insets and holiday pay. This is split over 12 monthly payments).
The trust is part of the Local Government Pension Scheme that contributes 17.8% as employer pension contributions.
Start Date: Ideally September 2026 (please note our intention is for our outgoing Service Manager to work alongside you for approximately 6 weeks so you feel confident in the role before she departs)
Forest House Education Centre (FHEC) is a hospital school for 13-17-year-old pupils, attached to the Forest House Adolescent Unit, a Tier 4 CAMHS inpatient facility on the Kingsley Green hospital site. The Centre provides education for the patients occupying the Adolescent Unit's sixteen beds, while additionally being the sole educator for eight 'day pupils' who are referred by Hertfordshire County Council through ESMA (the LA's tutorial service for pupils who are out of mainstream education for medical reasons).
The Service Manager at Forest House Education Centre will work closely with Trust leaders to effectively manage the day to day provision of the service.
The candidate’s key role will include liaising with stakeholders to ensure effective communication and collaboration between ESMA, Forest House Adolescent Unit, base schools, pupils and their families and professionals involved in the care and education of our pupils; to ensure the best outcomes for all those at FHEC; attend multi-agency meetings as necessary and work in conjunction with the Trust staff to ensure that all aspects of the SLA (service level agreement) are met.
The candidate will have experience of dealing with pupils with Mental Health issues and have excellent communication skills. Interested parties must have a diplomatic, tactful and creative approach to team working.
Please see job description for more information.
Closing date for applications is 9am on Friday 4th September 2026. Candidates are welcome to call and speak to the Head Teacher and/or arrange to visit the school site. Please use contact details above to make arrangements.
Applications Close: 9 am on Friday 4th September 2026
Interviews: Week Commencing Monday 7th September 2026
The client requests no contact from agencies or media sales.





