Community and access learning manager jobs
As Policy and Public Affairs Manager, you will help ensure London Youth is a credible, influential voice on issues affecting young people and the organisations that support them. Sitting within the Fundraising and Communications Directorate, you will work closely with the CEO, senior leadership, and youth participation, communciations, fundraising and delivery colleagues to deliver demonstrable external influence and impact.
You will craft clear, evidence-based policy positions that shape debate and influence decision-making at London and national level, ensuring the policymakers understand and respond to the realities facing young people in London. Through effective internal engagement, you will also ensure colelagues and our members are well-informed and equipped to respond to key policy developments.
You will successfully represent the voice of London Youth's members and the young people they support, helping to secure greater recognition, investment, and support for youth services. By building strong relationships with policymakers, parliamentarians, and sector partners working to address the issues affecting young people inthe capital, you will help position London Youth as a trusted and respected contributor to relevant policy discussions.
At a time of significant change across the youth sector, you will play a central role in campaigning for systematic change and in building the profile of London Youth and the wider voluntary sector as the Government's 10-year National Youth Strategy, Youth Matters, is implemented. You will help ensure commitments translate into meaningful outcomes for young people, particularly in relation to youth services, enrichment opportunities, and support for young people not in education, employment, or training, and strengthen long-term investment in youth provision.
What you will be doing
You will lead the development and delivery of London Youth's policy and public affairs work, building a clear and consistent understanding of the London and national context for young people and youth organisations. Working closely with colleagues across the organisation, including communications, fundraising, delivery, and MEL, you will help develop a clear and compelling case for support and influence.
You will work in close partnership with the CEO and CEO's office, acting as a trusted policy adviser, supporting the CEO's external policy engagements, positioning, and relationships with senior policymakers and influencers.
You will monitor emerging political and policy developments and relevant funding announcements, providing insight and analysis to identify opportunities for engagement. You will draft swift organisational responses to key policy announcements, in collaboration with the CEO and communications team, and ensure relevant intelligence and opportunties inform the work of the fundraising team.
You will develop, maintain, and communicate evidence-based policy positions, insights, and priorities, convening our members regularly to inform clear policy asks and advocacy. You will shape briefings and consultation responses that reflect the needs of London Youth's members and the young people they support. You will shape policy positions and provide high-quality briefings ahead of key senior-level engagements.
You will oversee and track our policy influencing activity, identifying emerging policy developments, coordinating internal input, engaging stakeholders and representing London Youth in external policy and public affairs forums, and reporting on the impact of our policy work.
You will strengthen policy work through insight and engagement, analysig relevant data and research from our membership and working with the Learning and Impact Lead to ensure insights from London Youth's network inform policy development. You will also identify opportunities for members and young people from our Youth Board to engage in policy work, including through consultations, networks, and events.
You will build and maintain strong relationships with key London and national stakeholders, identifying opportunities for partnership working with other organisations and ensuring London Youth has a visible, credible voice in debates affecting young people.
You will contribute to London Youth's communications, campaigns, and profile, working with colleagues to shape policy activity across digital channels, produce engaging written content including articles and speeches, craft organisational messaging, support youth-led engagement, and contribute to London Youth's thematic networks, influencing events and media opportunities.
What you bring to the role
Knowledge and Experience:
- Strong understanding of how policy is developed in the London and national context, and experience of engaging with political agendas on behalf of a charitable or membership organisation.
- Experience in developing robust policy positions, responses, and solutions, and influencing politicians and decision-makers.
- Up-to-date, proven experience in public affairs, parliamentary engagement or a related policy-influencing role, with a clear track record of driving meaningful change.
- Good understanding of UK parliamentary and government processes, and of current policy areas impacting young people in London and across the UK.
- Experience of producing a range of briefings and written materials, including research findings, public statements, consultation responses, and briefings for senior colelagues.
- Proven ability to build and maintain collaborative relationships with opinion-formers and other key stakeholders.
Attributes and Behaviours:
- Demonstrate excellent interpersonal and communication skills, especially when it comes to policy partners.
- Demonstrate confidence to engage and build productive relationships with a wide range of stakeholders, including those at senior level.
- A confidence verbal communicator and presenter able to represent London Youth within policy forums, consortia, and networking events.
- Demonstrate ability to work on your own initiative and as part of a team, with proven ability to innovate and deliver change.
- Demonstrate ability to analyse, summarise, and present evidence to different audiences.
- Demonstrate a commitment to ensuring young people have prominent platforms to voice their views directly on the issues that affect them.
- Demonstrate a commitment to strengthening London's Youth sector.
- Be willing to work some evenings and the occasional weekend.
- Understanding and supporting the vision, mission, and aims of London Youth.
Demonstrate living our values of being:
- Ambitious
- Collaborative
- Inclusive
- Accountable
Why work at London Youth
- Generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days). Pro-rata if you work part time.
- Employer 4% pension contribution
- Additional leave granted to support voluntary activity
- Free Health Care Cash Plan
- Free access for you and your family to the Employee Assistance Programme
- Free access to the 'Headspace' app for you and your family
- Flexible working opportunities considered
- You'll be working with a fantastic team of passionate colleagues across London Youth
- You will be making a difference to the lives of young people
The client requests no contact from agencies or media sales.
The Communications Officer plays a significant role in the support of the delivery of AmplifyChange’s communications strategy. They are key to ensuring that AmplifyChange’s key messages and brand are effectively implemented across all of our communications channels. The Communications Officer will report to and work closely with the Communications Manager and in partnership with other teams to support content development for multiple platforms (AmplifyChange’s main website and AmplifyChange Learn, in particular), social media management, and linking and learning opportunities.
The Communications Officer will have an appetite to creatively profile and showcase the work of AmplifyChange grantee partners and support knowledge sharing opportunities. While AmplifyChange has an established set of communications channels and methodologies to share our work and the work of our grantee partners, fresh ideas and perspectives are welcomed and encouraged. The Communications Officer will be comfortable working independently and taking initiative but there will be support available from the Communications Manager and other teams where required.
AmplifyChange is a bilingual fund, working in English and French. As this role centres on effective communications across our channels to all our grantees in Africa, South Asia, and the Middle East and North Africa (MENA) regions, a professional level of written French and comfort speaking the language is essential.
This role would be well suited to someone interested in pursuing a career in communications, content development and/or social media management, who has a strong interest in sexual and reproductive health and rights, gender equality, and/or international development.
MAIN RESPONSIBILITIES
Publications and campaigns
- With the Communications Manager, develop content calendars for the year in line with costed workplan
- Support in the creative development and execution of cause day campaigns – e.g., 16 Days to end Violence against Women, International Youth Day, etc.
- Work closely with the Communications Manager to develop blogs, impact reports and other external materials
- Support the development of Grantee Stories and case studies, working with grantee partners to identify and write stories of change
- Provide editing, drafting, and reviewing support for content in line with AmplifyChange’s tone of voice and language
- Support development of Annual Report and other donor reports, where needed
Digital and social media
- Manage the daily oversight of social media channels (Facebook, Instagram, BlueSky, LinkedIn)
- Disseminate news and information about AmplifyChange, such as published reports and upcoming funding rounds, through social media channels and Circle (interactive grantee partner platform)
- Create and execute social media campaigns using tools like Canva, including developing and drafting content
Linking and learning
- Provide logistical support to AmplifyChange’s engagement in external events, both online and physical
- Provide support and creative input into the development of learning materials for AmplifyChange Learn, including written, visual and audio
- Work with grantee partners in the development of content for AmplifyChange Learn
- Support the assessment of learning needs for content development, including through analytics tools where useful
- Support dissemination of content through email management platform (Constant Contact)
- Update website data as needed
Support to other teams
- Work with Learning, Monitoring and Evaluation Specialist to identify and collect data to support website updates, reporting, and impact report development
- Work with Learning and Events Officer to support identification and development of potential learning materials and resources for AmplifyChange Learn and Circle platform
- Support Grants Management and Pamoja teams to identify stories of change and case studies from the overall AmplifyChange grants portfolio
Please be aware that some of the SRHR material you will be required to review as part of your role may be of a distressing and sensitive nature. Relevant support is available in this regard.
PERSON SPECIFICATION
Essential:
- Strong copy-editing, proofing, verbal and written communications skills in English
- Demonstrable experience working with social media platforms and support tools (such as Canva) and creating content for these platforms
- Demonstrable experience with blogging, writing reports or articles aimed at communicating key messages, and/or storytelling
- Professional-level spoken and written French
- Values consistent with the mission of AmplifyChange, including pro-choice on abortion and pro-LGBTIQ rights
- Ability to work flexibly, prioritise tasks and requests from multiple diverse internal and external stakeholders
- Comfortable working with a diverse range of stakeholders, including those based in other countries
- Attention to detail and ability to work independently
Desirable:
- A degree in communications, marketing, or English
- Demonstrable experience with multimedia development, such as videos or podcasts
- Experience using Google Analytics or other analytics tools
- Experience working with or for civil society organisations in Africa or South Asia
REPORTING AND ORGANISATION
This is a UK based, full time (37.5 hours/week) permanent position, reporting to the Communications Manager. AmplifyChange is based in Bath, and we operate on a hybrid working model. Requests for flexible working arrangements will be considered. We encourage applications from candidates who have experience of implementing projects or advocacy initiatives in countries that are eligible for funding from AmplifyChange. Please also be aware that the Communications Officer role does not meet the minimum salary requirements for sponsorship and we can only accept applications from those with proof of the right to work in the UK. There may be opportunity for international travel as part of this role.
SALARY AND PACKAGE
Basic Salary range: £34,000 -36,000 per year
Holiday: 25 days per annum on full time basis plus bank holidays
Pension: 8% employer contribution
Life insurance: Life Assurance Scheme
Benefits: Employee Assistance Program & Health cash plan
AmplifyChange is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of vulnerable children and adults. All our employees are expected to share this commitment and abide by our Code of Ethics at all times.
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Luton Town FC Community Trust is seeking to recruit an Oral Health Project Officer. This is a full-time role focused on the delivery of an oral health education programme within targeted primary schools and community settings in Luton over 37.5 hours per week. The individual will be employed on a three-year fixed-term contract.
We are seeking an individual who has previous experience of delivery within an education setting to join our team. Specific oral health training will be provided as required.
The individual will be passionate about creating positive change and health outcomes for children and their families.
The successful candidate will be a highly motivated, personable and flexible professional with an ability to create and deliver innovative engaging content. You will have an ability to recognise and develop new opportunities whilst maintaining and developing existing relationships across a broad range of project users and partners.
We will be looking for you to deliver positive and inspirational experiences to educate, stimulate positive change and reduce health inequalities.
JOB ROLE OUTLINE
This role will lead the design, creation and delivery of an oral health education programme in primary schools and community settings that will provide vital awareness and support for children and their families.
Tooth decay rates in children, in Luton, are amongst the highest in the country. The project will work collaboratively with Luton Public Health and other locally focused oral health partners as a collective force for change.
AIMS
- Create awareness and lifelong habits of the importance of good oral health.
- Supporting children and families to understand contributing factors to poor oral health, including sharing public health messages that encourage positive behaviour change.
- Delivery of an outstanding programme of content.
- Support and strengthen the wider network of oral health partners to enable coordinated action and long-term behaviour change, including active participation in the Luton Dental Alliance.
- Highlighting demonstrable impact to support the sustainability and legacy of the project beyond the initial funding period.
ROLE SPECIFIC RESPONSIBILITIES
- Work with partners to develop and design the educational element of the project.
- Deliver a high-quality educational offer which uses sport as a tool to engage disaffected young people, encouraging good oral health and enhancing their mental wellbeing, attendance, attainment, and life skills through innovative and tailored curriculum delivery.
- Recruit targeted schools to create a delivery plan throughout the academic year.
- In school delivery of the education programme to provide much needed support and awareness to children and families.
- Collect relevant data to ensure that Community Trust reporting obligations are met with funders.
- Work with schools and partners to create high quality case studies that demonstrate the impact of the project.
- Create a project steering group and deliver timely and relevant updates in both written and verbal form.
Health & Safety:
Employee requirements:
- Maintain up to date knowledge of Health & Safety related guidance and processes within your role and in line with the Club’s Health & Safety Policy.
- Consider the Health & Safety implications of all actions and inaction within your role.
- Support and uphold agreed standards for Health & Safety compliance, including assisting in accident, dangerous occurrence and near miss investigations within your role.
- Follow and adhere to; safe management systems and working practices in line with the Club’s Health & Safety Policy.
- Ensure you have been briefed and are confident in using any equipment prior to use and seek guidance from your line manager as required.
- Regularly review risk assessments, safe working, and management systems associated with your role.
- Liaise regularly with the Club’s appointed Health & Safety representatives to support and maintain compliance
- Maintain records of all Health & Safety issues within your role and area of responsibility.
- Oversee project finance and budgets in conjunction with department lead.
- Follow robust quality assurance processes for all aspects of Luton Town FC Community Trust’s educational offer.
- To represent Luton Town FC Community Trust when required, at internal and external meetings.
- Compliance with Luton Town FC Community Trusts’ policies.
- Compliance with data protection, confidentiality, safeguarding and health and safety guidelines.
- To always promote the welfare of children and adults at risk.
- To undertake required training, including mandatory Health and Safety and Safeguarding training.
- To adhere to all relevant safeguarding policies and procedures and report any concerns to Luton Town FC Community Trust’s Designated Safeguarding Lead.
- To undertake such other duties as may be reasonably expected.
- To maintain professional conduct and demonstrate Luton Town FC Community Trusts’ core values.
- To support wider Trust projects when required.
MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION
Education/Qualifications/Training:
Essentials
- Minimum of 2 years’ experience delivering programmes within school and/or community settings with children and young people
- Experience delivering education, health, or behaviour-change programmes
- Experience of working with schools, families, and community partners.
- Experience of collecting monitoring and evaluation data to meet reporting requirements
- Relevant qualification or demonstrable experience in education, youth work, community development, health promotion, or related field
- Willingness to undertake role specific oral health training
- Valid First Aid and Safeguarding qualifications (or willingness to obtain)
- Ability to design and deliver engaging, age-appropriate educational content
- Ability to communicate effectively with children, families, schools and partners
- Experience of producing high-quality written reports or case studies
- Strong organisational and planning skills, with the ability to manage multiple priorities
- Ability to work independently and as part of a team
- Ability to build and maintain strong, mutually beneficial partnerships
- Ability to work to deadlines and meet project targets
- Confident IT skills, including use of Microsoft Word, Excel and PowerPoint
- Ability to manage groups of children safely and effectively
- Understanding of how children learn and develop
- Understanding of health inequalities and barriers faced by children and families
- Knowledge and understanding of the Children Act 1989 and the Children Act 2004 & 2006, Keeping Children Safe in Education September 2023, SEND code of practice and child protection procedures including understanding the effects of deprivation and abuse
- Understanding of equality, diversity and inclusion within community delivery
- Ability to recognise discrimination in its many forms and adhere to the Luton Town FC Community Trust’s EDI policies
- Ability to work effectively within a diverse community and promote inclusive practice
- Demonstrates appropriate motivation and commitment to working with children and young people
- Emotional resilience when working with challenging behaviours or sensitive family circumstances
- Strong commitment to high-quality, values led delivery
- A full valid driving licence and access to car to travel between sites throughout Bedfordshire.
- Willingness to work flexibly, including occasional evenings and weekends
- Willingness to support wider Community Trust projects when required
- Ability to satisfy Safer Recruitment checks, including references and Enhanced DBS
- Enhanced DBS clearance
Desirables
- Experience of delivering oral health, public health, or wellbeing programmes
- Experience of partnership working with public health teams or health-related organisations
- Degree or equivalent qualification in relevant discipline
- Evidence of continued professional development
- Qualification or training related to health, dentistry, or public health
- Youth Mental Health First Aid
- Leadership skills within a community or education setting
Abilities/Skills/Knowledge:
- Committed, enthusiastic and passionate about Luton Town Football Club.
- Must be pro-active, motivated, organised, responsible and able to work independently as well as in a team
- Highly developed problem-solving skills, resilience, and the ability to perform well under pressure
- Demonstrate good listening skills and have the ability to resolve issues where appropriate
- Ability to multi-task whilst maintaining priority efficiencies
- Focused on achieving Club, departmental and individual success
- Willing to follow and promote the philosophy of the football club.
- Be an ambassador for the Club presenting the Club in a positive image at all times.
The client requests no contact from agencies or media sales.
Are you passionate about driving impact through digital innovation and data-led decision making?
Join us as our CRO Manager and play a pivotal role in powering charitable income growth for the British Heart Foundation (BHF).
As the leader of a dynamic team of CRO Specialists and Developers, you’ll champion experimentation and optimisation, shaping the future of digital fundraising across a diverse portfolio of products and customer journeys.
This is your chance to collaborate with talented colleagues from UX/UI, Digital Analytics and Customer Insight, and to work together with fundraising teams from a variety of specialisms. You’ll oversee a vibrant experimentation roadmap, support the launch of a sector-leading centre of excellence, and embed best-in-class tools such as Jira to supercharge efficiency and collaboration.
With the support of the Digital leadership team, you’ll translate business goals into bold CRO strategies, inspire a culture of data-driven decision-making, and guide your team as they deliver tangible, transformative results.
If you’re ready to drive innovation, develop a high-performing team, and make a real difference in the charity sector, we want to hear from you.
About you
As our ideal candidate you have a deep understanding of experimentation and data-driven decision-making. You are confident in designing experiments, running A/B tests, and applying statistical and analytical concepts to drive impactful change.
Hands-on experience with experimentation programmes—ideally within enterprise environments—is essential, as is the ability to influence product decisions through robust data and testing.
You bring working knowledge of Figma, GA4, and front-end technologies such as HTML, CSS, and JavaScript. Experience in managing and/or coaching others is important, as you’ll help support and develop talent within our team.
We value people who are collaborative, commercially minded, and passionate about continuous growth. You have strong communication skills to break down complex ideas for non-technical audiences and influence stakeholders at all levels. Attention to detail, excellent time management, and the ability to prioritise are key.
Above all, you are supportive of your colleagues and proactive about keeping up with the latest in experimentation and personalisation. If this sounds like you, we’d love to hear from you.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
The Relationship Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.
The Relationship Fundraising role will play a significant part in contributing to a high-performing fundraising team. The role will cover the country of Northern Ireland.
You will report to the Relationship Fundraising Manager and support the Head of Relationship Fundraising & Volunteering to drive the continued growth of the charity’s fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.
Key Responsibilities:
Strategy, finance, and reporting
· Responsibility for stewardship and relationship building with supporters within the region.
· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with national partnerships in your region.
· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.
· Recruit new fundraising supporters in line with strategy.
· Support the Relationship Fundraising Manager (RFM) and Head of Relationship Fundraising (HORF) in developing the Relationship Fundraising strategy for ARUK to increase income within this stream.
· Support and extend volunteer networks within geographical area in line with strategy.
· To ensure that fundraising activity is implemented and managed to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across geographical area.
· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload in a cost-effective and proactive way.
Supporter management
· Provide excellent customer service to fundraising supporters, with prompt responses to enquiries, to acknowledge support and increase long-term loyalty.
· Provide high-quality account management to volunteer groups in geographical area.
· Effective management of volunteer relationships within geographical area.
· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
· In liaison with the Partnership Development Managers and Partnership Officers, provide high quality account management to corporate supporters within specified geographical area and/or of relevant value.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.
Increasing Community Support within geographical area
· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within geographical area, in line with strategy.
· Manage recruitment process of new ARUK volunteers in geographical area, providing relevant support and training.
· Liaise with local community organisations (predominantly golf clubs) – both previous and new potential supporters – to extend income and activity in line with strategy.
· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.
· Arrange appropriate volunteer representation at events in the community, spreading the charity’s reach cost-effectively.
· Identify, research and target prospective community organisations, in liaison with RFM.
· Identify, research and target prospective local corporates in liaison with RFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with strategy.
· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.
Monitoring and Reporting
· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Relationship Fundraising Manager.
· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.
What we are looking for:
· Experience in partnership fundraising and/or relationship building
· Experience and confidence in public-speaking, such as giving presentations and talking at events
· Knowledge of recruiting key volunteers and fundraising supporters
· Experience and a keen interest in building long term relationships with supporters
· Proven ability of providing excellent stewardship
· An ability to manage a busy and varied workload
· Excellent communication skills, both verbal and written
· Excellent organisational skills
· Full driver’s license with access to own vehicle.
· Flexibility to work some unsocial hours and willingness to travel independently
· Live within defined region
Additional Information:
Ways of working:
As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £33,500 per annum, plus benefits car allowance of £3,500 and associated expenses (if applicable).
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 15th February 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
This is a challenging, exciting and rewarding role for a highly motivated, enthusiastic and pro-active fundraising professional with a strong background in community engagement and communications. You will continue building the public profile of St Petrock’s and be responsible for generating the income needed to run and further develop our vital and life-saving services.
About St Petrock’s (Exeter) Ltd: St Petrock’s is Exeter’s local, values-led and much-loved homelessness charity, created and supported by the local community to provide vital services for rough sleepers and other people experiencing homelessness, and those at risk of homelessness in Exeter. For more details, please visit our website.
About the role: You will be creative, self-motivated, conscientious and energetic, and have superb interpersonal and communication skills to engage effectively with a wide range of people and build the supporter base of St Petrock’s. You will have strong project and event management skills to lead on major fundraising campaigns and events such as our annual Christmas fundraising video campaign, the Big Night Out sponsored sleepout, and the Big Night In fundraising dinner, along with the imagination and drive to develop a full programme of public fundraising challenges and events. You will also have the knowledge and drive to develop legacy giving and major donor programmes and, supported by the Fundraising and Communications Officer, will be responsible for our social media platforms, website, media relations, and other external communications.
You will be primarily based at the St Petrock’s homelessness centre, with the opportunity for some hybrid working (at home or at local co-working venue). Given the nature of the role, it is essential that you have a suitably insured vehicle and are able to attend meetings and events outside normal working hours to share about St Petrock’s as needed.
Applications:For more detail (including a full Job Description & Person Specification) and how to apply, please download the Job Pack from our website or in the ad attachments.
To complete your application, please send us your CV, covering letter and a disclosure form as per the details in the Job Pack, outlining why you feel you are an ideal candidate for this post.. (These can also be emailed to us following the details in the pack).
Closing date for applications: Monday 16th February 2026 at 9am
Please contact Peter Stephenson, Chief Executive via the contact details in the Job Pack if you would like to have an informal discussion before applying (including a contact phone number if you would like to arrange a call back).
St Petrock’s is fully committed to safeguarding the welfare of vulnerable adults and children. We use “safer recruitment” practices throughout our recruitment processes, and all successful candidates will be subject to the highest level of DBS check that is legally permissible for their role. Any offer of employment is subject to a satisfactory DBS check. Applicants should understand that a criminal history will not necessarily bar applicants from this role but will be subject to risk assessment.
Please see our attached JOB PACK for full details of the role, including a full job description and person specification.
TO APPLY, please include your CV, full covering letter (including the details requested in the job pack).
We will also send you a disclosure form to complete on application, in line with the safeguarding requirements for this role. These documents can also be emailed to us as per the details in the Job Pack.
Thank you for your interest in our work.
Best wishes
We exist to stand with & for people experiencing homelessness. We will not give up until everyone in the Exeter area can enjoy a place to call home.



The client requests no contact from agencies or media sales.
Do you have a keen interest in supporting community health and wellbeing needs?
Would you be willing to develop a good layperson’s knowledge of health and wellbeing issues through reading and training?
We're seeking a Health & Wellbeing Officer to support the delivery of our health and wellbeing community-based projects, including Healthy Hubs in East Herts and Broxbourne, and other initiatives across the operating area.
The post holder will also play a key role supporting the development of new programmes and working alongside a team of staff and volunteers to deliver these services.
This is an exciting opportunity to join a dedicated team delivering a number of community-based health improvement projects. The role holder will receive training to become a Certified Stop Smoking Practitioner, will undertake delivery of Wellbeing Checks and will also ensure access to Dual Testing Kits and Condom Wallets as part of a programme to improve sexual health across the operating areas in East Herts and Broxbourne.
The role also includes regular liaison with food support agencies and organisations supporting communities with information and advice about financial resilience and debt advice, improving mental wellbeing, becoming more active, losing weight, healthy eating and reducing drug and alcohol use.
Community Alliance (CABEH) is a growing organisation with an ambition to support the voluntary sector achieve meaningful change across Broxbourne and East Herts.
Essential skills, experience and personal attributes:
- Experience of working or volunteering in a community setting.
- Ability to work independently and collaboratively within a team of paid staff and volunteers.
- Previous experience or a keen interest in supporting community health and wellbeing needs.
- Knowledge of issues affecting local communities and the VCFSE sector and other partners working to support community health and wellbeing.
- Experience of developing and maintaining positive partnership working with other groups and agencies, both community sector and public sector.
- Experience of working with individuals on a one-to-one basis, providing information, advice, counselling or support with decision-making.
- Having empathy, the ability to listen to people and to understand their perspective.
- Willingness to develop a good layperson’s knowledge of health and wellbeing issues through reading and training. This will initially include training to become a Certified Stop Smoking Practitioner, Making Every Contact Count (MECC+) training, Dual Test and Condom Distribution training, Wellbeing Check training and other training as relevant to health and wellbeing projects as they are developed.
- Enhanced DBS clearance through the DBS Update Service – or willingness to undergo DBS application to achieve enhanced clearance.
- Up-to-date IT skills and a high standard of written English and maths.
- Excellent organisational skills and the ability to pay close attention to detail.
- Good communication and interpersonal skills to both internal and external audiences.
- Ability to be flexible, plan, prioritise and manage workload and deadlines.
- Ability to help individuals prioritise and action plan to successfully achieve their objectives.
- Ability to speak at meetings, make presentations, write reports and take minutes at both internal and external meetings.
- Good understanding and experience of Health and Safety, GDPR and Safeguarding policies.
- Understanding of diversity issues and commitment to equal opportunities.
- Access to own transport and a clean driving licence.
- Flexible attitude to working hours.
- Friendly and approachable personality with a sense of humour desirable.
For more information, please visit our website.
Applicants can apply by submitting a complete Application Form, which must cover details of the Job Description and Person Specification.
Please submit a completed Application Form by Thursday, 5th February 2026 at 12pm.
This post will be employed by Community Alliance Broxbourne and East Herts.
We support local voluntary organisations, empower community groups, build local partnerships and improve residents’ lives.
Grade: NJC Point 31 - £41,771 per annum
Hours: 37.5 hrs per week (excluding breaks)
Days: To be worked over 5 days (core hours are worked between 8am and 6pm Monday to Friday)
Contract: 12 months Fixed Term contract (with option to extend), subject to funding and the successful completion of a 6-month probationary period
Responsible to: Director of Delivery
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN
We are seeking to recruit to a brand-new post and are looking for an experienced and passionate full‑time Programme Manager (Live Well) to lead the delivery of our VCSE‑led Live Well infrastructure in Salford.
In this role, you will support organisations across Salford to develop high‑quality Live Well Centres and Spaces, ensuring strong partnerships are built and delivery partners are managed in a clear, transparent and collaborative way. A key part of the role will be ensuring that all delivery aligns with the expectations set out in the GM Live Well Hallmarks. You will also be responsible for ensuring the programme’s impact is clearly demonstrated through robust monitoring, high‑quality data collection and meaningful insight.
Greater Manchester Live Well is a broad cross‑system partnership with particularly strong involvement from GMCA, NHS Greater Manchester and the VCSE sector.
Launched in 2021, it is a core Mayoral commitment and embedded in the Greater Manchester Strategy (2025–2035). The vision is that by 2030, residents will benefit from a connected, preventative and equitable system of support, delivered through:
- A network of integrated Live Well centres and spaces in every locality
- A universal “no wrong door” approach
- Recognition that the VCSE sector has a key role to play (with dedicated VCSE funding)
- Consistent and connected support offers
- A neighbourhood‑based Social Model of Health
- A preventative system built on trust, early help and coordinated support
Salford CVS is the lead VCSE sector partner and accountable body for the Live Well implementation fund in Salford, working with public sector partners to strengthen community wellbeing and ensure accessible, high‑quality support for our city’s residents.
As Programme Manager, you will lead a VCSE‑driven programme that is transforming how residents access help and support in Salford. You will maintain a clear overview of programme developments, partners and activities, acting as a key source of knowledge for Live Well locally. You will share information proactively, strengthen connections across the system and bring partners together to maximise the programme’s impact.
Your work will also span all of Salford CVS’s full Live Well portfolio, including the Economic Activity Trailblazer delivered via the VCSE Elevate Salford partnership, the WorkWell offer through Wellbeing Matters (VCSE-led social prescribing), and any additional Live Well activity that Salford CVS leads or contributes to in the future. This will include our work with our 10GM partners on a large-scale GM National Lottery funded VCSE-led programme called Live Well – Places of Hope and Connection, which you will programme manage here in Salford.
To apply
Please complete our online application form via the ‘Apply’ button.
If you would like to know more about the role, or would prefer a paper copy of the application form, please email our recruitment team.
Closing Date: 12 noon, Monday 16th February 2026
Interview Date: Monday 2nd March 2026
Are you ready to help shape learning that truly supports people to thrive?
Strong learning underpins how we support our community, and at the Motor Neurone Disease (MND) Association the Learning and Development Manager will help shape the skills and confidence that move us forward.
As our Learning and Development Manager you will strengthen how we grow skills, build confidence and support all our people including staff and volunteers. A key part of this role is a genuine passion for delivering hands-on, engaging training that brings learning to life and supports people in a practical, meaningful way. You will guide the development of an inclusive learning culture that helps our teams work well together and prepares us for the future. You will join a supportive environment where we think big and focus on what matters most.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week.
Key Responsibilities
- Create a clear, phased L&D roadmap that takes us from solid foundations to more modern and digital learning approaches
- Develop and deliver programmes that strengthen skills across all levels, with a strong focus on supporting managers and leaders
- Support and develop L&D team members
- Design and deliver regular learning opportunities including workshops, e-learning and practical sessions that support change and everyday effectiveness
- Use learning insights and data to understand successes, needs and inform planning
- Support a joined-up L&D partnering approach to offer tailored guidance to teams
- Lead and coordinate L&D projects and change initiatives in collaboration with leaders and experts
- Ensure all learning is inclusive and accessible for everyone
- Manage the L&D budget carefully and maximise value from the Apprenticeship Levy
About You
- Proven experience building or developing an L&D function from the ground up, ideally in a charity or purpose-led setting
- Strong background in blended learning across in-person, virtual and digital formats
- Solid project management experience, including LMS oversight
- Confident using data and insights to understand impact and inform decisions
- Good understanding of learning theories, best practice and emerging digital tools
- Professional study or equivalent experience in Education or Learning & Development
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
Interviews are due to take place on Tuesday 24th February, face-to-face in London.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
If you enjoy building strong relationships, finding practical solutions and working collaboratively, we’d love to hear from you. Join us as our Learning and Development Manager and help shape a confident, future-ready workforce.
The client requests no contact from agencies or media sales.
Do you love supporting others to grow, succeed and deliver exceptional patient‑centred practice? If so, we’d love to hear from you.
Halton Haven Hospice is seeking a Clinical Nurse Educator, an inspiring clinician‑educator who will champion high‑quality learning, empower our staff and volunteers, and help us continue delivering exceptional hospice and end‑of‑life care.
About the Role
As our Clinical Nurse Educator, you will be at the heart of how we develop our people. You will play a key role in enhancing the clinical learning environment and promoting quality patient care through education, support and continuous professional development.
You’ll ensure our staff are confident, competent and compassionate — and you’ll help extend our reach by supporting external partners in the wider community.
- Develop and deliver innovative training programmes, competency study days and group/individual education sessions.
- Provide expert teaching on communication skills and other hospice training courses.
- Embed high standards of learning, development and assessment into daily clinical practice.
- Work alongside clinical teams to understand real world needs and support clinical practice.
- Support induction, preceptorship, and newly qualified colleagues.
- Help shape our annual training calendar for staff and volunteers.
- Generate reports and insights to guide future development plans.
- Support local nursing and care homes with palliative and end of life education
- Contribute to the delivery of high-quality, cost-effective training service within the Education & Training budget.
About You
We’re looking for someone who is:
- Passionate about education and lifelong training
- Motivated to improve standards of care across hospice and community settings
- Confident at teaching diverse groups and using digital learning tools
- A collaborative clinician who enjoys working as part of a supportive multidisciplinary team
You’ll be part of a warm, compassionate organisation where your ideas, leadership and expertise will have a real and lasting impact on patient care, staff development and the wider community.
If you’re ready to inspire, educate, and elevate the future of hospice care then please welcome this rare and exciting opportunity!
Please apply by submitting a completed application form to our HR Department
Halton Haven Hospice is an Equal Opportunities Employer
All appointments are subject to Disclosure Barring Service checks
We reserve the right to close a job advert early where sufficient applications have been received.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
-
The Service Manager will provide strategic leadership in the development and delivery of an innovative, high-quality service for carers across Croydon.
- Work collaboratively with carers and colleagues, the role will drive continuous learning, service improvements, and strong partnership engagement to ensure that carers receive meaningful and responsive support.
About you
- A dedicated and experienced leader with a passion for making a tangible difference in the lives of carers.
- Proven ability to manage and inspire teams, you thrive in a dynamic environment where innovation and collaboration are key.
- Strong communication skills enable you to build strategic partnerships and work effectively with stakeholders to drive positive change.
- A commitment to continuous learning and service excellence, you ensure that carers receive the support they need to lead fulfilling lives.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.
Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process:
With a closing date of 15 February 2025 all successfully shortlisted candidates will be invited to a face-to-face meeting with an interview panel, on 24 February 2026
During the interview, candidates will also be required to give a 15-minute presentation, and details will be provided in advance.
Please allow one hour for the interview process.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Legacies form a key source of income for the British Heart Foundation (BHF), raising approximately £100m a year for our life‑saving research.
As a Legacy Manager, you will manage, protect, and optimise this income. You'll work alongside three other Legacy Managers, supporting the Head of Legacy Management to build on the team’s successes and to optimise the BHF’s income from gifts in Wills.
Joining a thriving team, you’ll undertake a variety of work, including managing casework in accordance with the law, best practice, and BHF’s processes and procedures, collaborating with internal and external stakeholders, providing technical guidance to colleagues and potential legacy givers, and line managing two Assistant Legacy Officers and our Legacy Administrator.
This role may also require deputising for the Head of Legacy Management.
About you
You'll either have extensive experience in legacy management within the charities legacy sector; or be a Qualified Private Client Solicitor; or be a Qualified member of the Society of Trust and Estates Practitioners; or be a Qualified Chartered Legal Executive with experience of Wills and Probate.
With high levels of empathy and belief in the BHF’s work, you'll be able to develop strong relationships with colleagues and contacts. With previous line management experience, you'll demonstrate first‑class leadership skills, supported by a compelling vision and the ability to inspire others, motivate, and develop a team of staff.
A self‑starter with excellent communication and strong interpersonal skills, you'll bring proven experience of working within private client / legacy management.
With high levels of financial numeracy, previous experience in a fast‑paced environment, and excellent IT skills, you’ll also have exceptional attention to detail, strong time‑management abilities, and the capability to prioritise workload and deliver to deadlines.
Working arrangements
This is a 12-month fixed term contract covering family leave. We are looking for someone to work 32 hours per week, flexibility around this working pattern or the 32 hours can be discussed.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
As our Digital Products Manager, you will play a key role in shaping digital experiences that truly matter. Join our Digital Team at the Motor Neurone Disease (MND) Association for a 12-month Fixed Term Contract, where you will drive accessibility and improve digital experiences for our audiences across our digital products.
This Digital Products Manager role offers the chance to improve and develop our digital portfolio, using insight and collaboration to create accessible and effective services. With a joined up approach, the Digital Products Manager will play a key part in delivering work that is always focused on impact. As our Digital Products Manager, you will help us think big while ensuring our digital products remain secure, informed by data and shaped by users.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week.
Key Responsibilities:
- Manage the digital product portfolio, including website, microsites and third party platforms
- Oversee our continuous improvement programmes in partnership with our digital agency and in collaboration with colleagues in the Digital Products and User Experience Team
- Scope new products, map user journeys and develop optimised digital experiences
- Advise on procurement of third-party digital platforms and technology
- Translate business and user needs into clear technical requirements and user stories
- Ensure accessibility, security and SEO best practice across all digital products
- Use data, insight and testing to improve user journeys and refine decisions
- Provide training and support to colleagues to strengthen digital capability
- Responsible for GA4 (Google Analytics) and GTM (Google Tag Manager) and produce key insights on the impact of digital products
About You:
- Skilled in Drupal CMS and Microsoft Dynamics 365
- Experienced across the full product lifecycle and familiar with key delivery practices
- Experience in line management and supporting team development
- Knowledgeable in user centred design, complex journey mapping- and user testing
- Strong understanding of accessibility tools and principles for people with disabilities
- Able to use analytics and insight to guide improvements
- Effective at managing multiple priorities while meeting deadlines
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
The client requests no contact from agencies or media sales.
Shop Manager
Job reference: REQ004613
Fixed term for 3 months with possibility of an extension.
Starting full-time salary £23,581.58 a year (£12.96 per hour).
Aylesbury, Bucks HP20 1SE
Make a real difference to the lives of disabled people
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
35 hours a week. Fixed-term contract for an initial period of three months, with the possibility of extension.
Scope's Aylesbury shop - 38 High Street, Aylesbury, HP20 1SE
As Temporary Shop Manager of Scope’s Aylesbury shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different
In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:
· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms
· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team
· Work collaboratively with the Assistant Shop Manager
About you
As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career.
To be successful in this role, you will :
· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
· Commercially aware and able to spot opportunities
· Be able to lead and support people
· Customer-focused, with a can-do attitude
· A team player with strong work ethic
· Accurate and detail-oriented
· IT literate and numeracy skills
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.
Shop hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Full-time: 35 hours per week, five days out of seven
Part-time: Weekly hours on a seven-day rota
Additional Information
In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.
You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.
Anonymised applications
We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Our promise to disabled people
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.
As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).
If you need any changes or support during the recruitment process, please email us via our website.
Important to know
You must meet all the essential requirements listed in the job description.
If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.
Equality, Diversity and Inclusion
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
How to apply
Please visit our website via the link and apply online.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on Tuesday 10 February 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary:
£29,580 FTE per annum rising to £30,090 per annum after successfully completing six-month probation period
Location:
Contractually based in our Hwb in Pontypool or Newport - To assist in the management of Cyfannol Support Services across Torfaen and Newport
Contract Type:
Permanent
Agile – working where and when required, to do the job most effectively
Hours & working Pattern:
•35 hours per week (full time)
•Generally, Monday to Friday with occasional evening and weekend work
•Flexible start and finish times that incorporate the hours of 9.30am to 4.30pm and a minimum of 30 minutes unpaid break during shift
•All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Accountable to: Support Services Manager
Accountable for: Team Leaders and Support Workers
Purpose of the post: To assist in the management of service delivery of specialist, trauma-informed support to adults and children who have experienced domestic or sexual abuse, harm and violence
Specific responsibilities:
1.To assist the Support Service Manager in managing the delivery of specialist, trauma-informed support to adults and children living in refuge, recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency.
2.Contribute to a refuge environment that is compassionate, equitable, and grounded in integrity -where every individual feels safe, heard, and supported.
3.Manage Safeguarding across the service, complying with internal and external policy and legislation, authorise adult and child referrals maintaining a trauma-informed, non-judgemental stance that prioritises dignity and safety
4.Provide line management to Team Leaders and Support Workers in line with Cyfannol’s policies and values, leading recruitment, induction, supervision, training, and development in an inclusive and engaging way.
5.Key Contributor alongside Service Manager in risk compliance, supporting team members to regularly assess and positively managing risk in an inclusive and enabling way.
6.Manage the delegated aspects of budgetary responsibility including some purchasing, work closely with the Finance department.
7.Attend Multi Agency Risk Assessment Conference (MARAC), core group and other similar meetings.
8.Provide support team with case management and direction, providing direct support for emergency/ crisis situations, complex cases, team member absence, when more than one worker are required.
9.Review complex or serious concerns or breaches that are impacting maintenance of licence/ contracts and escalate to Service Manager when appropriate
10.Grow your service team’s understanding, skills and confidence in providing support through informed choice where individuals design their own meaningful support outcomes
11.Manage data compliance and oversee regular service internal audits of service and case work, provide improvement plans where appropriate.
12.Fulfil reporting obligations to funders that are delegated by the Project Manager/ Coordinator which includes aspects of funding schedules, rendering of services and Commissioning audits
13.Complete delegated requirements for regular external data collection and reporting including National Quality Standards and Welsh Women's Aid.
14.Lead regular Service team meetings to support communication, reflection and service development
15. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
16. Contribute (through working closely with the Facilities Coordinator) to ensuring a safe compliant and quality environment across Hwbs and services
17. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
18. Contribute to internal development projects as part of an organisational continuous improvement.
19. Work collaboratively with other Support Service Coordinators to ensure refuge, community and initial contact referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
General responsibilities:
1.Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
2.Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
3.Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
4.Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation.
5.Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
6.Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
7.Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use
Closing Date:4th February 2026
We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is requireed for all posts.
Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.
Our mission is to stand with individuals, especially women and children, who have experienced domestic or sexual abuse, harm, or violence.



The client requests no contact from agencies or media sales.






