Crisis support worker jobs
Product Marketing Coordinator
This role is critical in ensuring Dot Dot Dot’s property offer meets market demand, business needs, and our social mission.
You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you’ll help ensure our properties are well‑positioned, well‑presented, and successfully filled.
This is a varied, hands‑on role combining strategic thinking with operational delivery, and desk‑based work with regular visits to properties. You’ll be supported in role by our senior marketing coordinator and head of marketing and business development.
The fundamentals of the role
Marketing and sales enablement
- Develop property messaging, value propositions, and supporting materials.
- Ensure each property has strong visual assets, including photography, video, and written content.
- Create and maintain property information sheets for internal and external use.
- Coordinate property‑related communications, including Mailchimp viewing emails and location‑based social media content.
- Work with the Marketing team to deliver campaigns, promotions, and go‑to‑market activity.
Viewings organisation and coordination
- Plan, schedule, and continuously improve the property viewings process.
- Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval.
- Ensure PVAs have accurate, up‑to‑date product information, sales guidance, and customer engagement support.
- Occasionally attend viewings to assess quality and gather feedback.
Go-to-market planning and execution
- Visit properties to understand condition, local context, and customer appeal.
- Support property launch planning, including pricing, audience targeting, and marketing tactics.
- Coordinate with Marketing to implement campaigns that attract high‑quality guardians.
- Track and report on the performance of property launches and viewings.
- Work cross‑functionally to ensure alignment between product, marketing, and service standards.
Product vision and positioning
- Support the definition and development of clear, compelling property value propositions.
- Ensure property products align with business objectives, customer needs, and market trends.
- Work with Marketing and Services to connect operational quality with external positioning.
Market and customer insight
- Research market needs, pricing, locations, and competitor activity.
- Develop and refine guardian personas to support effective targeting and communication.
- Share insights across the business to inform marketing, sales, and product decisions.
- Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot’s data protection policies.
Product lifecycle management
- Liaise with Services during property setup to ensure standards and product features are embedded from the outset.
- Oversee the property journey from setup through launch and occupation.
- Ensure properties are ready for viewings and occupancy through clear coordination and communication.
About you
You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:
- Interest in our mission and values as an organisation.
- Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
- Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
- Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
- Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines.
- Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
- Ability to translate operational detail into clear, compelling customer‑facing messaging.
You’ll have the opportunity to deepen your skills in:
- IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms.
- Public speaking - learn how to confidently communicate our mission, values and standards internally.
- Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools.
- Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.
Dot Dot Dot is a social enterprise that turns properties which would otherwise stand empty into inexpensive homes.

The client requests no contact from agencies or media sales.
Salary: Up to £42,440 GBP gross per annual (dependent on experience)
Hours: Full-time
Duration: Permanent
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Can you guide leaders through complex people challenges while strengthening HR compliance across a global organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our people practices to ensure they remain fair, consistent, and compliant across the countries where we operate. In this context, the Employee Relations & HR Compliance Manager will play a pivotal role in driving high standards of HR practice across the organisation.
You will lead on complex employee relations matters, including investigations, disciplinary and grievance cases, performance concerns, and organisational change processes. Acting as a trusted advisor to managers and leaders, you will ensure that people decisions are fair, consistent, and aligned with UK employment law and international HR standards.
Alongside employee relations leadership, you will oversee HR compliance and governance processes, ensuring that employment practices, documentation, and HR record management meet legal, audit, donor, and organisational requirements across multiple countries. You will work closely with senior HR colleagues to maintain compliant policies, support safeguarding investigations where required, and strengthen HR systems and processes that support a growing international workforce.
This role will collaborate closely with the Director of People, Heads of HR, recruitment and payroll teams, providing expert advice and coaching to managers while promoting a culture of accountability, transparency, and respect.
This is an exciting opportunity for an experienced HR professional who thrives on solving complex people challenges, strengthening organisational governance, and supporting leaders in a fast-paced humanitarian environment. Your work will play a key role in ensuring UK-Med continues to operate as a fair, compliant, and people-centred organisation as we deliver life-saving healthcare to communities affected by crises.
We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to shape the organisation’s employee relations and compliance practices as we continue to grow
How to apply
We strongly recommend that you read the Candidate Information Pack – ER & HR Compliance Manager - March2026 before applying.
To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.
Applications must be submitted no later than 30th March, 2026.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Benefits
- Flexible working arrangements around 10am-4pm core hours
- 40 days paid leave per year: 25 days annual leave (pro-rata), 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days (pro-rata)
- Strong commitment to professional development with a dedicated training budget
- Up to 5% pension contribution
- Cycle to work scheme
- Employee Assistance Programme offering access to free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
We are actively trying to increase the diversity of our workforce and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion.
Settle is committed to increasing the representation of lived experience of the care system in our team. Therefore, care-experienced applicants who meet the essential criteria above will be guaranteed an interview. Plerase see the job description for a definition of care-experience.
The role
As a Senior Coach you will be working on the frontline delivering high quality one-to-one support to a caseload of young people across London. You will support young people to recognise and capitalise on their strengths by taking a coaching approach. You will work with young people who have been identified as having higher support needs and be proactive in taking steps to manage risk across your caseload. We are looking for a Senior Coach who can lead on demonstrating best practice across the coaching team and support the Programme Management Team to maintain an excellent standard of support. You will use your insight and experience to act as a mentor to new coaches and support coaching colleagues in their practice, and to look to actively improve our support offer in collaboration with other Senior Coaches and Programme Managers. We are looking for someone who is compassionate in their work with others and celebrates examples of good practice whilst highlighting where there are areas for improvement, approaching this in a collaborative way.
You will draw on your experience to build and strengthen relationships with external professionals and develop Settle’s network across the boroughs where young people live.
What we're looking for
We are looking for a driven, experienced individual, with the relevant skills to provide high quality support to a caseload of young people and ensure we give the very best we can. We are interested in someone who has a good grounding in a related frontline service and experience of proactively managing a caseload, collecting high quality data and keeping accurate notes. You will have the ability to take initiative and be comfortable flexing your priorities to support young people alongside holding Settle’s strategic goals.
You will be comfortable managing a level of heightened risk with the young people you are supporting, keeping timely and high-quality records, liaising with other professionals from a range of backgrounds, and providing support to colleagues to work towards positive outcomes for young people. You will have experience in managing safeguarding concerns well and thrive in the ups and downs of support-based work.
Overall, we are looking for a compassionate frontline worker, with an understanding of the value in coaching, and who has a level head at times of crisis. You are not afraid of shying away from difficult conversations and will challenge others appropriately to help them see a different perspective or viewpoint, always holding young people at the centre of your work.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Workerto play a pivotal role in our Complex Needs Service in Wandsworth.
Sounds great, what will I be doing?
This role provides overnight waking cover to ensure the safety, security, and smooth running of properties within the Cluster and on-call night hub. You will conduct regular health and safety checks, monitor CCTV and alarms, respond to emergencies, and
contact on-call managers or emergency services when required.
The role includes supporting clients in crisis, maintaining accurate records, and facilitating access to emergency or ongoing support.
Acting calmly and professionally at all times, you will ensure a safe, supportive environment for clients while adhering to Hestia's health, safety, and safeguarding policies.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring the ability to remain calm, professional, and responsive in a night-time support environment, with a strong commitment to maintaining safety and security for clients and properties. You will be confident carrying out health and safety checks, monitoring CCTV and alarms, and responding effectively to incidents or emergencies, including contacting on-call managers or emergency services when required. You will also bring the ability to support clients in crisis with empathy and professionalism, maintain clear and accurate records, and help individuals access appropriate emergency or ongoing support, while always following health, safety, and safeguarding procedures.
If you'd like, I can also create a shorter punchy version (about 3–4 lines) which works really well for job adverts and Indeed listings.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great
people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



PENNINE DOMESTIC ABUSE PARTNERSHIP
Role Profile
JOB TITLE: Children and Young Person’s Worker
SALARY: £28-30k
RESPONSIBLE TO: Accommodation service manager
PENSION: 6% Employer contribution
HEALTH BENEFITS: Cash plan health scheme, wellbeing assistance programme
HOURS: 37.5 hours per week
LEAVE: 30 days (inclusive of birthday) and 8 bank holidays
Flexible working hours according to the needs of the project. Evening and weekend work as required. Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation and with the prior agreement of the Accommodation Manager.
The post is based within Pennine Domestic Abuse Partnership (PDAP) and is subject to an enhanced DBS check and safer recruitment processes.
N.B. The organisation refers to the Pennine Domestic Abuse Partnership.
OVERALL OBJECTIVES
· Develop, deliver and implement a service for children and young people experiencing domestic abuse living in refuge accommodation.
· To work in partnership with mothers/carers to identify children and young people’s support needs and to ensure those needs are met.
· To work with respect and response to the cultural needs of children and families of ethnic minority backgrounds.
· Provide direct support to a caseload of children and young people experiencing or affected by domestic abuse, working with them to assess risk and support them with safety planning and recovery from abuse.
· Work closely with other PDAP C&YP workers to develop resources/ activities and therapeutic interventions for children and young people who have experienced DA.
· Develop and implement clear pathways for this service with mothers/carers and our partners, schools and social care services and with our existing service users ensuring accessible routes to support for those that need it.
· Work with children and young people to support them to shape the service to best meet their needs.
· Provide one to one and group work practical and emotional support to children and young people who have/are experiencing domestic abuse ensuring all support is delivered safely.
· To advocate for children and young people with any other agencies who may be involved in their care such as schools, CSC, health etc.
· To complete verbal feedback and written reports to social care when required
· To implement and maintain standards of excellence throughout service delivery ensuring all client records are recorded in line with PDAP policies and procedures.
· To complete accurate daily and weekly online diary for internal calendar and employee accountability.
· To follow lone working safety policies and procedures
· To comply with confidentiality and Data Protection policies and procedures
· To educate and inform the public and other professionals by raising awareness of domestic abuse and ensuring client safety is central in multi-agency partnerships.
· To ensure the safeguarding of children and young people affected by domestic abuse accessing the service, liaising with and making referrals to CSC where appropriate.
· To participate in PDAP out of hours on call rota
PARTICULAR TASKS OF THE POSTHOLDER
Project Management and Service Delivery
· Always ensure quality standards, policies and procedures, and guidelines are fully adhered too, practiced and delivered throughout this service.
· Ensure that all service users are treated in a consistent, fair and empowering manner and to promote user participation in the development of the service.
· Ensure that the C&YP service is monitored and evaluated regularly with service users, partners, volunteers and PDAP staff. To identify areas of improvement and gaps in service delivery, develop and implement improvement plans.
· Develop the service, identify gaps in accessibility and put measures in place to ensure the programme is accessible to all, regardless of ethnicity, sexuality, gender, and all other protected characteristics.
· To liaise with other PDAP teams, and relevant external agencies to contribute fully to a multi-agency, joint approach way of working.
· To be fully conversant with all PDAP policies and procedures
· To ensure Health and Safety legislation is adhered to.
Organisational Development
· To participate in and support organisational policy development and implementation.
· To ensure that the views of clients and stakeholders are embedded into the work of PDAP and to take full account of these in the development of new services.
Internal and External Liaison and communication
· To promote PDAP ethos and values across the organisation
· To liaise with other agencies on behalf of the organisation, volunteers and service users and represent the wider complexities of those experiencing domestic abuse.
· To represent PDAP operationally where required, attending advisory groups and participating in local forum meetings with a view to influencing how stakeholders deal with domestic abuse and to publicise the C&YP service.
· To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals
· To attend and participate positively in relevant meetings, training, supervision and annual appraisals
Other
· To undertake other related duties required by your manager, the CEO and Board of Trustees
· To keep up to date with national and local government decisions, policy and agendas pertinent to domestic abuse and PDAP, implement this learning to develop services and enhance the work PDAP carry out, also disseminate learning, knowledge and awareness to colleagues
· To undertake all other reasonable tasks requested by the senior leadership team
· To take part in PDAP 24hr out of hours on-call rota
It is essential to the development of PDAP service delivery that the post holder can respond flexibly to changes in the requirements of this post. This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.
Person Specification
Skills & Experience
Essential
Desirable
Experience of supporting children who have been impacted by domestic abuse
x
Experience working with children and young adults
x
Experience with providing service data reports
x
Liaising with child centred agencies
x
Experience of working with children with complex needs
x
IT proficiency, ability to learn new software programs, basic Microsoft experience
x
Qualification relevant to working with children and young people, such as level 3 and above
x
Ability to recognize signs of deteriorating mental health and initiate appropriate interventions to prevent crisis
x
Experience of carrying out risk assessments
x
Experience of working within health and safety principles, policies and procedures
x
Have excellent communication skills both verbal and in writing.
x
Can speak one or more of the community languages in Kirklees, Urdu and/or Punjabi
x
Experience working in partnership with other agencies such as social care, police, family support and schools
x
Personal Qualities
Be compassionate and empathetic
x
Act with integrity and respect when working with all clients, agencies, and individuals
x
Work flexibly as part of a team
x
Positive energy and commitment to the post
x
Commitment to the values, aims and objectives of PDAP
x
Knowledge
Excellent understanding of domestic abuse and VAWG
x
Understanding of trauma and how it impacts children and young people
x
Understanding of the social needs and support required for children with multiple and complex needs
x
Understanding of safeguarding policies and procedures
x
Knowledge and understanding of equity, diversity and inclusion
x
Understand the barriers for victims of domestic abuse in accessing support and how to address these.
x
Knowledge of development milestones
x
Other requirements
Subject to enhanced DBS check
x
Ability to work outside the normal office hours (as and when required), including occasional evening work
x
Full driving license and access to a car
x
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Survivors in Transition has supported survivors of sexual violence and abuse for over a decade. We provide specialist recovery services across the East of England, working alongside statutory and voluntary partners to ensure survivors receive safe, compassionate and effective support.
We are looking for a Sexual Violence Caseworker / Practitioner to join our Navigation and Engagement Service.
This role sits at the front door of our service, supporting adult survivors of sexual violence and historic child sexual abuse as they take their first steps towards recovery.
You will carry out trauma-informed assessments, provide short-term advocacy and case coordination, and support survivors to access counselling and therapeutic services safely.
Salary: £28,000 – £30,000 depending on experience
Pension: Workplace pension scheme
Annual leave: 25 days annual leave plus bank holidays
Location: Office based Ipswich, Suffolk, with hybrid working
Wellbeing support: Access to clinical supervision and reflective practice
Learning and development: Training and professional development opportunities
About the role
In this role you will:
- Provide a compassionate first response to individuals accessing our service
- Carry out screening, risk assessment and triage
- Support survivors to access appropriate services including counselling and therapy
- Provide short-term advocacy and case coordination while survivors await specialist support
- Liaise with partners, including mental health services, police and social care
- Maintain accurate records and contribute to service monitoring and improvement
- Participate in clinical supervision and reflective practice
This role plays a key part in ensuring survivors receive joined up, survivor-centred care.
Who we’re looking for
We are looking for someone who is compassionate, organised and confident supporting people affected by trauma or abuse.
You may have experience in roles such as:
- Sexual violence practitioner
- ISVA / IDVA
- Domestic abuse support worker
- Caseworker or support worker
- Safeguarding practitioner
- Mental health support worker
- Criminal justice or social care practitioner
We particularly welcome applicants with transferable experience from health, social care, safeguarding, domestic abuse services or criminal justice roles.
Experience within sexual violence services or the Violence Against Women and Girls (VAWG) sector is desirable but not essential.
Support and development
Working in trauma-informed services can be demanding, and we prioritise staff wellbeing and professional support.
You will receive:
- Regular clinical supervision
- Supportive line management
- Opportunities for training and professional development
- Hybrid working arrangements
- A collaborative and supportive team environment
Why join Survivors in Transition?
- Be part of a specialist service supporting survivors of sexual violence
- Work within a trauma-informed organisation that values staff wellbeing
- Help survivors access life-changing recovery services
- Contribute to a growing service making a real difference across the region
Safeguarding
This role is subject to an enhanced DBS check.
Survivors in Transition is committed to safeguarding and promoting the welfare of survivors.
Equality, Diversity and Inclusion
We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We particularly encourage applications from individuals whose experiences reflect the communities we serve.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and compassionate Frontline Support Services Lead to take day-to-day ownership of our specialist support service. This is a senior, hands-on role for a practitioner who is equally confident providing direct 1:1 support to high-risk clients and leading a small team of frontline Support Workers.
As our Founder and CEO steps back from operational delivery of frontline support, you will be the heartbeat of our frontline work — ensuring every person who reaches out to us receives safe, culturally sensitive, trauma-informed support.
Role Details
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Rate: £20 per hour
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Hours: 21 hours per week (7 hours per day, 3 days per week)
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Contract: Freelance (ongoing)
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Location: Remote — London-based candidates only as some face-to-face meetings are required
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Reporting to: Founder & CEO
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DBS: Enhanced DBS required
What You'll Do
Direct Client Support
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Provide trauma-informed 1:1 support via phone and email to LGBTQI+ individuals and parents from religious and culturally conservative backgrounds.
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Hold complex, high-risk cases with confidence and care, including those involving suicide ideation, honour-based abuse, forced marriage, domestic abuse, and emergency relocation.
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Maintain clear professional boundaries while delivering culturally sensitive, community-rooted support.
Team Leadership & Supervision
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Line manage two existing freelance Support Workers and support the onboarding of a third.
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Provide regular case supervision, complex case guidance, and decision-making support.
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Champion staff wellbeing and safe working practices in emotionally demanding frontline work.
Safeguarding & Risk Management
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Act as the senior safeguarding lead for all frontline services.
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Lead on DASH risk assessments, safeguarding escalations, and referrals, including MARAC processes where required.
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Ensure safeguarding procedures, escalation pathways, and professional boundaries are consistently upheld.
Support Group Facilitation
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Co-host our monthly LGBTQI+ support group, alternating facilitation with the CEO (Wednesday evenings, once per month).
Case Management System Transition
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Lead the operational migration from our legacy case recording system to a new case management platform, including data migration, process development, and staff training.
Who We're Looking For
You will need to demonstrate:
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Significant frontline experience in suicide prevention, domestic abuse, honour-based abuse, or specialist crisis support.
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Strong knowledge of safeguarding, DASH risk assessment, and escalation in high-risk contexts.
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Experience managing or supervising frontline support staff in a specialist or statutory setting.
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A trauma-informed, person-centred approach to support delivery.
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The ability to build trust through shared cultural understanding while holding clear professional boundaries.
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Experience working within small, values-led charities or specialist support services.
Genuine Occupational Requirement (GOR)
Naz and Matt Foundation is a by-and-for charity. Our services are designed to be delivered by people with direct lived experience of the communities we support. In line with the Equality Act 2010, the following criteria are Genuine Occupational Requirements for this role:
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Lived Experience: You must identify as LGBTQI+ or be the parent of an LGBTQI+ person.
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Cultural Background: You must be of South Asian heritage, reflecting the communities we serve.
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Language: You must be fluent in English (spoken and written) and Urdu (spoken).
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Right to Work: You must have the permanent right to work in the UK.
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Location: You must be based in London.
About Us
Naz and Matt Foundation is a multi-award-winning UK charity working at the intersection of LGBTQI+ identity, parental acceptance, faith, culture, suicide prevention, honour-based abuse, and domestic abuse. We help remove the barriers that prevent religious and culturally conservative parents from accepting their LGBTQI+ children — work that directly saves lives.
We are a by-and-for organisation, rooted in the communities we serve. Lived experience is at the heart of everything we do.
Why Join Us
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You will play a direct role in saving lives and protecting people at serious risk.
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You will help shape the next phase of our frontline support service as we grow.
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You will be part of a deeply values-led, community-rooted organisation where lived experience is respected, centred, and celebrated.
Thank you for your time and interest in this opportunity.
The client requests no contact from agencies or media sales.
Location: Tower Hamlets
Salary: Unqualified: £29,385 - £30,671 per annum
Qualified: £30,671 - £33,438 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until 31st March 2027)
Closing Date: Monday 16th March 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Independent Domestic Violence Advisor (IDVA) - Housing at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The post holder will be acting as the housing lead for Tower Hamlets SASS, a service which supports survivors of domestic and abuse in the borough.
As the IDVA (Housing), you'll lead on all housing-related work within the SASS team. You will carry out risk and needs assessments, safety planning and support planning with survivors who present at the Tower Hamlets Housing, and advocate on their behalf. This role will be based within Tower Hamlets Council and our SASS office.
About the Role
As the Housing IDVA you will lead on all housing-related work within the SASS team. You will carry out risk and needs assessments, safety planning and support planning with survivors who present at Tower Hamlets Housing and advocate on their behalf. You will work closely with Tower Hamlets Housing colleagues, and support their training and awareness of domestic abuse and the project.
About You
We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.
Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, experience of dynamic risk assessment and providing emotional and practical support to victims of VAWG. As this is a pilot programme where the delivery model may change, a flexible and adaptive approach to your work is important as well as willingness to contribute to programme evaluation.
A relevant qualification in VAWG is desirable.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Southampton
Salary: £25,750 - £26,383
Hours per week: 37.5
Contract Type: Permanent
Reference Number: STOPDA841 & STOPDA842
Main Purpose and Scope of the Job:
The focus of this role is on reduction of risk and minimising impact of domestic abuse by providing support, advice and assistance to adults and any children living within Stop Domestic Abuse’s dispersed accommodation who have experienced or are at risk of domestic abuse.
Dispersed accommodation is safe, self-contained accommodation with a similar level of specialist domestic abuse support as provided within our refuges but which may be more suitable for victims-survivors who are unable to stay in a refuge with communal spaces, and/or where peer support from other residents may not be appropriate. This may include: women with male children over 16, male victims-survivors, including men with children, LGBTQ+ victims-survivors, older adults, victims-survivors with disabilities, victims-survivors facing multiple disadvantages and victims-survivors with pets
To provide safety planning, support, advice, and assistance all adults, children those living within dispersed accommodation.
The post-holder will work to empower and support all victims and survivors of domestic abuse to make positive choices.
To participate in the delivery of the on-call out of hours on a rota basis.
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
Location: Tower Hamlets
Salary: Unqualified: £29,385 - £30,671 per annum
Qualified: £30,671 - £33,438 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until 31st March 2027)
Closing Date: Monday 16th March 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Independent Domestic Violence Advisor (IDVA) - Hospital at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The post holder will be acting as the health lead for Tower Hamlets SASS, a service which supports survivors of domestic and abuse in the borough.
As the IDVA (Hospital) you will lead on all health-related work within the SASS team. You will carry out risk and needs assessments, safety planning and support planning with survivors who present at the Royal London Hospital and advocate on their behalf. This role will be based within the Royal London and the SASS office.
About the Role
You will carry out risk and needs assessments, safety planning and support planning with survivors referred to the Royal London Hospital and other health services, and advocate on their behalf with external agencies. A key element of the role is training clinicians around domestic abuse awareness.
About You
We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG. You have a hands-on attitude and be ready to take initiative with a demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.
Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, experience of dynamic risk assessment and providing emotional and practical support to victims of VAWG. As this is a pilot programme where the delivery model may change, a flexible and adaptive approach to your work is important as well as willingness to contribute to programme evaluation.
A relevant qualification in VAWG is desirable.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Caseworker
Location: Aylesbury (Hybrid)
Hours: 37.5 hours a week (5 days)
Salary: £28,000 – £30,000 (FTE) per annum
Contract: Permanent
Hope After Harm is an established, registered charity, delivering a range of support services to those who are vulnerable or at risk of exclusion. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. We enable adults and young people in their journey to recover from harm and trauma. Through support, advocacy and education we empower people to rebuild their lives and reclaim their future. And we inspire others to do the same, creating safer, more inclusive communities.
Role Description
The Family Matters team provides emotional support, information, and guidance to the families (e.g. partners, parents, adult children, grandparents) of those under investigation for online child sexual abuse offences.
They are often the hidden victims of crime, facing multiple problems and isolated from sources of help and support. This role provides one to one support to family members over the phone, supporting clients with attending Court hearings, liaising with relevant professionals, and advocating for clients where necessary.
Responsibilities:
- To work as a member of the Family Matters Team to deliver outcomes for the Family Matters Programme as agreed with The National Lottery Community Fund.
- To provide information and Trauma informed support at a time of crisis to service users.
- To manage a caseload of complex adult client cases, providing client centred, practical and emotional support.
- To conduct risk assessments / case management.
- To offer information and support to family members regarding the Criminal Justice process during investigation, court hearings, sentencing and beyond.
- To help family members remain informed regarding Child in Need and Child Protection processes.
Skills, Knowledge and Abilities
Essential:
- Experience in direct support work with victims or other vulnerable people including providing emotional and practical support.
- Excellent Caseworker with good assessment, motivational and empowerment skills.
- Organising, prioritising, risk management and problem-solving skills.
- Experience of working cooperatively and effectively in a team.
- Excellent communication and interpersonal skills including presentation skills.
- PC literate (Word, Excel, PowerPoint, Outlook).
- Sensitivity to cultural differences and the ability to work in diverse settings and with people with diverse needs.
- Good knowledge of a full range of civil, criminal and practical options available to service users.
- Knowledge and skills to operate within a trauma-informed approach.
- A clear understanding of the gendered nature of some crime types, and a clear understanding of how different crime types disproportionately affect different groups of people.
Desirable:
- Ability to determine strategies, outcomes and opportunities to develop the role.
- Experience and knowledge of exploitation and modern-day slavery, sexual violence and other complex issues.
- Experience of working with diverse groups with multiple complex needs.
- Mental Health Awareness including the impact on an individual and the services available.
- Knowledge of domestic abuse.
Other Essential Requirements:
- Required to travel within and outside of Thames Valley on occasions.
- Be free from any criminal conviction which would conflict with the responsibilities of the post.
- Be able to deal with all information on a confidential basis.
- To have Citizenship of the UK or have entitlement to work in the UK.
Thames Valley Partnership t/a Home after Hope is an equal opportunities employer. The aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
War on Want challenges the root causes of poverty and injustice. We run impactful campaigns in the UK - and work with partner organisations across the Global South. We are currently relaunching our trade justice campaigning and are looking for an energetic early career campaigner to work on it.
The trade system sits at the heart of the rigged global economy. It perpetuates social, economic and climate injustice. From fossil fuel corporations suing governments in secret courts, to British mining giants violently extracting minerals from countries in the Global South, to upholding neocolonial patterns of economic inequality.
Our re-launched campaign will challenge these secret ‘ISDS’ courts and the dangerous global rush for critical minerals, while championing trade justice.
This is a diverse and challenging role. On a typical day, the successful candidate might be planning a panel discussion, producing social media content, meeting an MP, carrying out research, organising a protest, or coordinating with allied organisations. We are looking for an ambitious self-starter with a passion for social justice.
Take a look at the application pack or get in touch to find out more.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Southampton
Salary: £27,482 - £28,552
Hours per week: 37.5
Contract Type: Permanent
Reference Number: STOPDA836
Main Purpose and Scope of the Job:
Working closely with Royal South Hants Hospital and Southampton General Hospital’s Safeguarding Teams, you will provide support and advice hospital-wide, with a focus on Accident and Emergency and Maternity Services.
Assessing the needs of individuals and ensure the service user have a clear pathway of support across services and agencies, both mainstream and specialist.
Working with those experiencing domestic abuse to increase their personal safety, and that of any children, and inform them of their rights and options and to identify the needs of their children and support them to access appropriate services.
Strengthening and developing links and pathways with RSH & Southampton General Hospital colleagues and other partnerships that collaboratively work within the RSH & General.
Promoting awareness of the experiences and needs of those living with domestic abuse, particularly in relation to their mental and physical health.
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
The client requests no contact from agencies or media sales.
TRC Sexual Abuse & Rape Support Greater Manchester is seeking an experienced and committed professional to join our team as our Services & Operations Manager.
Based across our sites in Trafford, you will provide clinical and operational oversight of TRC’s service areas (counselling, ISVA, helpline & digital, and Pathfinder) and provide direct day-to-day service management. You will lead on safeguarding, act as a line of support between the client-facing services and the CEO, line-manage our service coordinators, lead on triage meetings and coordinate TRC's centre.
This job would be ideal for someone who is passionate about supporting survivors of sexual violence, has line-management experience and has case management experience in a specialist support service.
Supporting survivors of sexual violence. Formerly TRC / Trafford Rape Crisis
The client requests no contact from agencies or media sales.
Caseworker - Sexual Violence
Location: Aylesbury (Hybrid)
Hours: 37.5 hours a week (5 days)
Salary: £28,000 – £30,000 (FTE) per annum
Contract: Permanent
Hope After Harm is an established, registered charity, delivering a range of support services to those who are vulnerable or at risk of exclusion. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. We enable adults and young people in their journey to recover from harm and trauma. Through support, advocacy and education we empower people to rebuild their lives and reclaim their future, and we inspire others to do the same, creating safer, more inclusive communities.
Role Description
To provide holistic support to anyone who has experienced sexual violence and to identify and engage with these individuals on a one-to-one basis, enabling them to access services and make positive, empowering choices.
Responsibilities:
- To provide support to service users who have experienced sexual violence.
- To provide support to the facilitation of group work within the service.
- To provide group work interventions on a 1-2-1 basis where the service user is unable to access groups.
- To lead on providing service users information sessions and informal group activities / events.
- To independently manage a small caseload of adult client cases, providing practical and emotional support.
- To conduct risk assessments, do case management and safety planning in partnership with other key agencies.
- To advocate in a range of settings on behalf of the service user and working towards them being their own best advocate.
- To help service users to make informed choices about their future options.
Skills, Knowledge and Abilities
Essential:
- Experience of direct support work with victims or other vulnerable people including providing emotional and practical support.
- Excellent Caseworker with good assessment, motivational and empowerment skills.
- Organising, prioritising, risk management and problem-solving skills.
- Experience of working cooperatively and effectively in a team.
- Willingness to be able to work flexible hours when necessary and be part of an on-call rota.
- Excellent communication and interpersonal skills including presentation skills.
- PC literate (Word, Excel, PowerPoint, Outlook).
- Compassionate towards the individuals the service supports.
- A driving licence and own transport.
- Sensitivity to cultural differences and the ability to work in diverse settings and with people with diverse needs.
- Good knowledge of a full range of civil, criminal and practical options available to service users.
- Good knowledge of restorative interventions or ability to learn them and make use of them with appropriate service users.
- Knowledge and skills to operate within a trauma informed approach.
- Ability to provide non-judgemental, non-directive and confidential support to service users in crisis.
- A clear understanding of the gendered nature of some crime types, and a clear understanding of how different crime types disproportionately affect different groups of people.
- A commitment to working within an equality and diversity framework and an awareness of barriers to accessing support.
Desirable:
- Ability to determine strategies, outcomes and opportunities to develop the role.
- Experience and knowledge of exploitation and modern-day slavery, sexual violence and other complex issues.
- Experience of working with groups with multiple complex needs.
- Mental Health Awareness including the impact on an individual and the services available.
- Have an ISVA qualification or be prepared to undertake training.
- Knowledge of domestic abuse – at least level 2 DASH training.
- Awareness of differing counselling approaches.
For this role you will also need:
- The ability to travel within Thames Valley and occasionally the surrounding areas.
- To be free from any criminal conviction which would conflict with the responsibilities of the post. You will be required to have a DBS Enhanced disclosure or a portable DBS.
- To be able to deal with all information on a confidential basis and understand data protection requirements.
- A driving licence and your own vehicle.
- To have Citizenship of the UK or have entitlement to work in the UK.
Thames Valley Partnership trading as Hope After Harm is an equal opportunities employer. The aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.