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YEF Detached Youth Work Project Lead
Relationships change lives.
At M13 Youth Project, we believe every young person deserves trusted adults who believe in them, walk alongside them and help them discover who they are, what they have to offer and the difference they can make. For over 30 years, we've built those relationships through detached youth work - meeting young people where they choose to be, listening deeply and creating opportunities for belonging, belief and hope.
We're now looking for an experienced Detached Youth Work Project Lead to join our team and play a central role in one of the UK's most ambitious detached youth work research pilots.
M13 is leading the Greater Manchester consortium delivering the Youth Endowment Fund (YEF) Detached Youth Work Pilot. The Pilot aims to build a strong evidence base for researching detached youth work, combining outstanding frontline practice with rigorous evaluation to shape the future of youth work nationally.
Reporting to the Founding Director, you'll provide the day-to-day leadership of M13's delivery of the pilot. You'll lead a small team of detached youth workers, coordinate operational delivery across intervention neighbourhoods and ensure the project is delivered safely, consistently and in line with the YEF Shared Practice Model and research requirements.
This is first and foremost a practice leadership role. You'll spend much of your week out in parks, streets and neighbourhoods, building trusted relationships with young people through high-quality detached youth work. Alongside this, you'll supervise and support colleagues, oversee monitoring and reporting, build positive relationships with community members and partner organisations, and, together with the Founding Director, work closely with the Centre for Evidence and Implementation (CEI) and consortium partners to ensure the successful delivery of the project.
We're looking for someone who is an experienced detached youth worker, confident leading others and passionate about relational practice. You'll be organised, reflective and proactive, with experience of supervising staff, coordinating projects, maintaining high-quality records and working collaboratively with partners. Most importantly, you'll share our belief that relationships are the foundation for meaningful change.
This is a 35-hour per week, office- and community-based role. (M13's full-time week is 37.5 hours). Your week will include six detached youth work sessions (three afternoons and three evenings), alongside team leadership, partnership working, supervision, monitoring and project coordination. Some flexibility can be offered around when office-based work is undertaken, where operationally possible.
In return, we offer a supportive, reflective and values-led working environment, regular supervision, ongoing professional development, a generous employer pension contribution, TOIL for out-of-hours working, additional Christmas gift leave and the opportunity to contribute to nationally significant research that could shape the future of detached youth work.
If you're an experienced detached youth worker ready to combine excellent frontline practice with leadership, learning and innovation, we'd love to hear from you.
Please submit your CV together with answers to the five questions below, limiting your response to 250 words per question. Please do not exceed the word limit as doing so may affect the scoring of your answers. We encourage you to use examples from your own practice, explaining not only what you did, but why you made particular decisions and what you learned.
We use a blind recruitment process to help ensure fair and equitable recruitment. Applications will be shortlisted against the Person Specification, so please demonstrate how your skills, experience and values meet the requirements of the role. We welcome examples from paid or voluntary roles, and recognise that many skills are transferable.
We exist to be a consistent, trusted presence in communities experiencing deep-rooted inequality.
The client requests no contact from agencies or media sales.
We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service as a Senior Family IDVA, helping to shape and embed an innovative service supporting families affected by domestic abuse across the city.
This is a unique opportunity to play a key role in establishing a new city-wide service from the very beginning. Working within Birmingham's Family Hubs, Senior Family IDVAs will combine specialist domestic abuse expertise with leadership responsibility, supporting the safe and effective delivery of services for non-abusive parents and their children who have experienced domestic abuse.
As a Senior Family IDVA, you will work closely with the Operations Manager to support the mobilisation, development and ongoing success of the service. Alongside managing your own caseload, you will provide day-to-day leadership, support and guidance to a team of Family IDVAs, helping to create a positive, high-performing and learning-focused culture.
This permanent, part-time role (30 hours per week) is hybrid, with regular visibility required across Birmingham's 10 Family Hubs. You will lead a dedicated team of 5 Family IDVAs, ensuring the delivery of safe, high-quality and trauma-informed support to families affected by domestic abuse.
This role offers an excellent opportunity for an experienced IDVA looking to take the next step in their leadership journey, or for an existing senior practitioner who is passionate about developing others whilst continuing to make a direct difference to families affected by domestic abuse.
You will also play an important role in strengthening Birmingham's response to domestic abuse, supporting partnership working and helping to build professional confidence across Early Help, education, health and community settings.
Are you passionate about supporting families affected by domestic abuse, developing others and helping to build an outstanding new service from the ground up?
If so, we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the role
We are seeking a passionate and experienced Senior Family IDVA to join Birmingham's new Family IDVA Service. This is one of two Senior IDVA roles, with this post being part-time (30 hours). This innovative city-wide service will provide specialist domestic abuse support to parents aged 16+ and their children under 18, delivering a flexible, whole-family response that meets families at the earliest opportunity and helps prevent the escalation of harm.
Based within Birmingham's Family Hubs, Senior Family IDVAs will provide specialist domestic abuse support to families through risk assessment, safety planning, advocacy, emotional and practical support, and partnership working. You will manage a complex caseload, working with families experiencing high-risk and complex domestic abuse whilst ensuring the voices and needs of both parents and children remain central to all aspects of support.
Alongside direct casework, you will support the Operations Manager in the day-to-day delivery and development of the service. You will line manage and support a team of approximately five Family IDVAs, providing coaching, supervision, case guidance and performance support to ensure the delivery of high-quality, trauma-informed services. You will lead by example, sharing your expertise, promoting best practice and helping to develop a confident and resilient team.
The role will also involve supporting service quality and performance, including case reviews, audits, reporting and ensuring compliance with service standards and contractual requirements. You will work closely with Birmingham Children's Trust, Family Hubs and a range of statutory and community partners to strengthen multi-agency responses and improve outcomes for families affected by domestic abuse.
In addition, you will contribute to the service's training and engagement offer, helping to build awareness and understanding of domestic abuse amongst professionals across Early Help, education, health and community settings.
This is a rewarding opportunity for a skilled domestic abuse practitioner who combines strong frontline expertise with a passion for leadership, service development and empowering both families and colleagues to achieve positive outcomes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Spectra is looking to expand our HIV support team by hiring an HIV outreach worker, who will deliver sexual health and well-being outreach and support for targeted groups in commissioned London boroughs (Brent, Ealing, Harrow, Hillingdon, Kingston, Merton Richmond, Sutton, Wandsworth), focusing on those at increased risk of poor sexual health. The postholder will deliver targeted and general HIV prevention programming, providing knowledge and skills, and empowering individuals to access the support that they need. As our HIV outreach worker, you will liaise with local service providers supporting those groups in commissioned London boroughs, supported by HIV Prevention Coordinator.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Providence Row, our kitchen provides good food for people affected by homelessness while creating opportunities for trainees to develop practical skills, confidence and experience.
About the Role
We are looking for an experienced Chef to help run our busy onsite catering service. You will prepare and serve safe, nutritious meals, maintain high professional and food-safety standards, and help organise the day-to-day work of the kitchen.
A central part of the role is supporting others. You will provide practical instruction and constructive feedback to catering trainees, coordinate volunteers and corporate groups, and create a calm, welcoming environment in which people can learn and contribute.
This is an opportunity to combine professional cookery with clear social impact. You will see the difference your work makes each day, both through the meals provided and the progress of the people you support.
The role also offers regular working hours of 7.30am to 2.30pm, 35 hours per week, allowing you to work in a purposeful professional kitchen while usually finishing by mid-afternoon.
We are looking for someone with experience in a professional kitchen, a relevant Level 3 qualification and strong knowledge of food hygiene, allergens, temperature control and safe working practices. You will be organised, dependable and able to meet fixed service deadlines, while remaining patient and respectful when supporting people with different levels of experience, confidence and support needs.
You will share Providence Row’s commitment to working with people, not for them, and to recognising the strengths, abilities and potential of everyone who comes through our doors.
Benefits
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.
ABOUT YOU
Working side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey — setting goals, building skills, and securing the stability of a tenancy they can call their own. Your day-to-day will span everything from crisis intervention and welfare benefits support to leading case reviews with partner agencies, all while managing a caseload with care and accuracy. You'll build the kind of trusting relationships that tackle isolation and exclusion head-on, working creatively and with emotional resilience to overcome whatever challenges arise. If you're driven by making a tangible, lasting difference in people's lives, this is a role where your impact will be felt every single day.
YOUR BENEFITS
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day of leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
Could this be your next role? Read the full Job Description now!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No one enjoys medical procedures, least of all children. From facing everyday vaccinations
to the most serious of surgeries and chronic conditions, all children experience varying
degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare
settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment
success and that can have a life-long impact. Starlight’s aim is to transform children’s
health through better experiences, by putting play at the heart of every child’s healthcare.
Reporting to the Communications & Brand Manager, the Digital Content Creator will create
engaging, high-quality digital content that brings Starlight's work to life across social media,
the website and other digital channels.
The role will work closely with colleagues across the organisation to capture and tell stories
that demonstrate the impact of Starlight's work, amplify the voices of children, young
people and families, and support fundraising, campaigns, partnerships and organisational
communications.
The postholder will be responsible for planning, creating and publishing digital content
across multiple platforms, helping to build engagement with Starlight's audiences while
ensuring all content reflects the organisation's brand, values and strategic priorities.
Please apply for this role through Charity Job with your CV accompanied by a
supporting statement which demonstrates how your experience matches the person
specification and highlights your most relevant, recent experience for this role.
**Please include your portfolio, examples of, or links to your work**
In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values with a statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach.
The client requests no contact from agencies or media sales.
Corporate Fundraising Executive
Reference: 4006
Salary: £31,670 to £36,660
Grade: Band 1
Contract type: London Transport Museum (LTM)
Team: Development - Trading
Contract details: Full-time
Location: London | Hybrid working
Application closing date: 20 August 2026 at 23.59.
Please be aware we reserve the right to close this vacancy early should we receive a high volume of applications. Early application is therefore encouraged.
Please note: We are looking for candidates with proven stakeholder management experience. Applicants invited to interview will be expected to clearly demonstrate this experience through their CV and provide strong examples during the interview process.
All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period.Hybrid working arrangements can evolve subject to business requirements.
Help build our corporate partnerships programme at a defining moment in our history.
London Transport Museum is the world’s leading museum of urban transport. As an education and heritage preservation charity, we use the powerful link between transport and the growth of London, culture and society since 1800 to tell the story of London’s journey over the past 200 years. The Museum’s purpose is to ignite curiosity to shape the future.
As we embark on an ambitious capital campaign to reimagine London Transport Museum, we are seeking a proactive, relationship focused Corporate Fundraising Executive to help grow our corporate partnerships programme.
This is an exciting opportunity for a proactive individual looking to advance their career in fundraising. Working as part of a collaborative team, you’ll help manage relationships with our existing corporate supporters, identify new partnership opportunities and support the delivery of a range of fundraising and engagement activities.
Working closely with the Corporate Partnerships Managers and Fundraising Events Manager, you will secure exciting auction items for our flagship fundraising event and support the growth of our Corporate Membership and Sponsorship programmes.
If you have a background in membership, sponsorship, stakeholder engagement or business development, this role offers the unique opportunity to gain hands-on experience across fundraising, events, relationship management and business development within one of London’s most iconic museums.
A confident communicator, you’ll bring initiative and flair and the ability to thrive in a fast-paced environment. Above all, you’ll be motivated by the Museum’s mission and excited by the opportunity to help secure support that will shape our future.
What you’ll be doing:
· Support the delivery of the Museum’s fundraising strategy, with a focus on corporate partnerships, sponsorship and membership.
· Help build and maintain a pipeline of corporate prospects aligned with the Museum’s mission and strategic priorities, undertaking research and due diligence.
· Develop compelling sponsorship proposals and partnership packages that deliver mutual value for the Museum and corporate partners.
· Act as a primary relationship manager for a portfolio of corporate partners, providing high‑quality stewardship and ensuring long‑term engagement and retention.
· Ensure all contractual benefits and obligations are delivered accurately, on time and to a high standard.
· Coordinate partnership activity across internal teams, including marketing, programming and events, to maximise partner value and visibility.
· Lead or support the delivery of partnership‑related events and activations, ensuring a professional partner experience.
· Maintain accurate and up‑to‑date records of partnership activity, income and communications within the CRM system.
· Produce high‑quality partnership communications, including proposals, reports, updates and newsletters.
· Monitor partnership performance and prepare clear reports that support renewals, growth and long‑term stewardship.
· Regularly review and update the content of the Museum’s website and digital supporters screen to ensure messaging is consistent with brand and strategic objectives.
· Provide administrative support for the Museum’s corporate partnerships, including minute-taking, maintaining financial records, compiling partnership data for evaluation, and responding to enquiries.
What we’re looking for
Essential skills and experience:
· Knowledge of corporate fundraising, sponsorship or partnership development practice.
· Proven experience of developing and managing relationships with a range of corporate stakeholders and delivering excellent stewardship
· Demonstrable track record of generating income through corporate relationships and meeting or exceeding income targets.
· Excellent written and verbal communication skills, with the ability to produce persuasive proposals and present confidently to senior audiences.
· Excellent organisational and prioritisation skills, with the ability to manage multiple partnerships and deadlines simultaneously.
· High level of accuracy and attention to detail, particularly in written communications and contractual documentation.
· Confident user of MS Office and CRM/database systems to drive income generation.
· Proactive, flexible and self-motivated approach, with the ability to work both independently and collaboratively.
· Experience of supporting or delivering partnership related events or activations.
· Willing to work occasional evenings and weekends as the programme requires to support the delivery of events and networking opportunities.
Desirable:
· Strong commercial awareness and negotiation skills.
· Knowledge of fundraising legislation and best practice.
· Understanding of the museum, cultural or visitor attractions sector.
· Experience of working with internal teams to deliver integrated partnership activity.
What we offer
· The opportunity to work for a world-renowned cultural institution.
· A collaborative and values-driven environment.
· Hybrid working and flexible benefits.
· The chance to make a real impact in supporting the Museum’s future.
Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs to make the process fair.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
· Final salary pension scheme.
· Free travel for you on the TfL network.
· Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home.
· 29/30 days annual leave plus public and bank holidays.
· TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow.
· Private healthcare discounted scheme Tax-efficient cycle-to-work programme.
· Retail, health, leisure and travel offers.
· Discounted Eurostar travel.
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
Vetting Process
At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.
The Barbican is seeking to appoint a number of consultants to support the development phase of the National Lottery Heritage Fund-supported Barbican Sculpture Court Revived project. The consultants will work closely with Barbican teams, other consultants and our project partners throughout the development phase to help shape the delivery phase of the project. The delivery phase application is anticipated to be submitted in August 2027.
Consultant roles we are seeking are:
Full briefs for all roles and details of how to apply can be found on the Barbican Renewal website.
Tender returns should be submittedby 5pm on Friday 4 September 2026.
The tender process will follow the City of London Corporation’s procurement practices and the Heritage Fund requirements.
The client requests no contact from agencies or media sales.
Help shape the future of an ambitious local charity
MRS Independent Living supports older people, disabled people and people experiencing mental health challenges to live independently, stay active and remain connected to their communities. We combine practical in-home support with innovative community-led projects that tackle inequalities and improve wellbeing.
We're looking for a Deputy Director who is excited by the opportunity to help lead this established local charity into its next chapter.
This is a role for someone who enjoys thinking strategically while also rolling up their sleeves to make things happen. You'll work alongside the Director to shape our future, develop new services, build partnerships and secure funding. You'll also be happy stepping into day-to-day operations when needed to support the team, maintain continuity and ensure our services are high quality and running smoothly.
Whether your background is primarily in fundraising and you're looking to broaden your operational leadership experience, or you've led services and want to develop your fundraising and strategic skills, this role offers an excellent opportunity to build a well-rounded senior leadership career.
About the role
As Deputy Director you'll provide leadership across our community projects, helping us develop and deliver sustainable, high-quality services that make a real difference to our community.
You'll:
Work with the Director and Board to shape organisational strategy and future development.
Lead fundraising from trusts, foundations, corporate partners and other income sources.
Oversee our community projects, ensuring they deliver expected outcomes.
Support, coach and develop project staff and volunteers.
Build strong partnerships across the voluntary, health and public sectors.
Lead monitoring, evaluation and reporting to demonstrate our impact.
Deputise for the Director when required.
Take a practical, hands-on approach - providing operational support wherever it's needed.
We're looking for someone who has:
Experience in fundraising, service management or both, ideally within the charity and voluntary sector.
Ideas to develop and grow our community work, and the confidence and project management skills to operationalise them.
Strong leadership skills and the ability to motivate and support others.
Excellent relationship and partnership-building skills.
A collaborative, adaptable approach with the confidence to switch between strategic thinking and practical delivery.
A commitment to co-production, equity and user-led approaches.
Why join us?
This is a rare opportunity to help shape the future of a respected local charity while developing your own senior leadership experience.
You'll join a small, supportive team where your ideas will influence organisational strategy, new services and long-term sustainability. No two days are the same, and you'll have the opportunity to work across fundraising, operations, partnerships, governance and organisational development—making this an ideal stepping stone towards a Director or CEO role.
If you're looking for a leadership role where you can make a tangible difference to people's lives while broadening your skills and experience, we'd love to hear from you.
Our staff benefits include:
Flexible and hybrid working
Generous holiday allowance of 28 days (pro rata) per year plus bank holidays, rising to 29 days after one years’ service
Enhanced sick leave and pay
Enhanced family leave and pay
Ongoing opportunities for learning and professional development
Employer pension contributions of 4%
Life assurance cover equivalent to one year’s annual salary for members of our workplace pension scheme
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Dreams Come True is entering Year 3 of a five-year dream-making programme across Blackpool and
the North West. As the programme moves from establishment into growth, we are seeking a highly
organised, relationship-focused Dreams Coordinator based in the North West to deliver life-changing
dreams and strengthen the programme's reach and sustainability.
The role combines hands-on dream delivery with programme development. You will coordinate
individual, urgent and community dreams from referral to completion, while continuing to grow
referral pathways across education, health, social care and community settings so that more eligible
children can access our support.
A key focus for Year 3 and beyond will be building strong local relationships with referrers,
stakeholders, businesses, community partners and funders. You will act as a local ambassador for
Dreams Come True, sharing programme impact and helping to identify funding, sponsorship and
gifts in kind that support long-term sustainability.
This role is ideal for someone who combines compassion, creativity and excellent coordination skills
with confidence in networking, stakeholder engagement and programme growth.
We are suggesting a 2,000 characters maximum use for cover letters. That should be enough space for applicants to:
- Explain why they want the role.
- Demonstrate relevant experience or transferable skills.
- Show alignment with the charity's mission.
Many thanks and good luck!
Transforming lives by bringing joy, magic, and wellbeing to deserving UK children, reminding them that their dreams and happiness matter.


The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Care Service in Newham. No personal care or experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
Building supportive, trusting relationships with customers and creating a positive atmosphere
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertake support work in partnership with external stakeholders to compliment their interventions
Developing productive relationships with partner organisations to improve service outcomes
Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
Involving customers in the design, development and delivery of the service
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Desirable:
A good understanding of mental health issues and how it affects people and experience of supporting customers to manage this and lead independent lives.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Deputy Service Manager (FTC)
Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.
Salary: £31,000 (Annual Salary)
Shift Pattern: 10 month (Fixed Term Contract) 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements and you will also be expected to take part in the out of hours on call service.
About the Role
We're hiring a Specialist Women’s Refuge Deputy Service Manager someone who is passionate about supporting women and their children and is committed to their rights and safety. This role offers the opportunity to lead and support a refuge for women and children surviving domestic abuse, many of whom are living with trauma. You'll ensure the team are empowered, with the right tools and resources to deliver a seamless service that supports residents through their healing journey, helping them overcome personal challenges and work towards independence and their goals.
The service spans over 3 buildings and you will help lead a team of support mentors and children and family workers. We’re looking for a solution focused leader who is passionate about the resident group, committed to trauma informed and inclusive practice, and driven to make lasting change. You will ensure full contract and regulatory compliance while leading your team to meet KPIs and service requirements.
Some Key Responsibilities include:
About You
We're looking for someone who’s driven to provide high quality, person centred support to staff, colleagues, residents and participants, with a passion about supporting women who have faced complex trauma and domestic abuse. You enjoy working as part of a team, communicating well and building professional relationships with people from all backgrounds. You're confident supporting service level enquiries, offering advice on employment matters and resident or participant queries. Most importantly, you're compassionate, supportive and thrive in a fast paced, ever changing environment.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
This exciting new role sits within REUK’s Education Pathways work which has been in a pilot phase for the last few years and is rapidly growing now that the UK government has made a commitment to expanding safe and legal routes to higher education in the UK for refugee students.
Higher education provides a transformative pathway for refugee youth, but establishing sustainable institutional access routes requires systemic collaboration. This role will lead the growth, formalisation, and management of university partnerships required to make an education pathway to the UK grow and flourish. You will oversee the complete partnership lifecycle: from university outreach and onboarding (including negotiating formal agreements at senior level), to enabling the formation of campus welcome groups, leading on initial and ongoing university and welcome group training and support, and monitoring and improving all university-facing processes within the pathway.
The postholder will work alongside a newly created Students Lead role, enabling you to focus on the institution-facing workstreams, while student-facing onboarding, welfare, and direct casework are handled by your counterpart.
This is a critical role within a small, high-capacity specialist unit within REUK. Because this is an emerging and new area of work you must be comfortable working with risk and ambiguity, refining and learning rapidly as parameters evolve. You will be an allrounder - as comfortable presenting to university executive boards and Vice-Chancellors as you are drafting MoUs, establishing Terms of Reference, organising and facilitating institutional training, and handling complex partnership operations independently.
Role outcomes
1. UK universities actively partner with REUK to create, expand, and sustain dedicated safe and legal education pathways for displaced students. To this end, key responsibilities include:
Developing and executing a national university engagement strategy to identify, pitch to, and secure new partner universities across the UK higher education sector.
Engaging directly with key university representatives - including Vice-Chancellors, Pro-Vice-Chancellors, Heads of Admissions, Sanctuary staff and key academics - to build institutional buy-in and secure long-term commitment to refugee education pathways.
Negotiating university support packages, including as appropriate fee waivers, scholarship or bursary structures, and accommodation commitments.
Nurturing and strategically managing existing university partnerships to ensure institutional sustainability, high-level engagement, and year-on-year growth in pathway placements.
Representing REUK where appropriate in sector-wide higher education networks and working groups on displaced student pathways.
2. Partner universities establish institutional frameworks, well-trained staff networks and campus welcome groups to receive refugee education pathway learners. To this end, key responsibilities include:
Guiding universities in establishing and structuring sustainable on-campus welcome groups (bringing together university staff and students) to support the welcome and integration of education pathway students.
Designing and delivering high quality training sessions for on-campus welcome groups and other key staff members.
Developing practical toolkits, guides, and frameworks for university staff to accompany above training.
Collaborating with the Students Lead to ensure campus welcome structures integrate with REUK's student support mechanisms.
Advocating within partner institutions for structural policy improvements (e.g. contextual admissions and flexible documentation policies).
3. University partnership governance, agreements, and operational systems run effectively and efficiently. To this end, key responsibilities include:
Drafting, negotiating, and finalizing formal Memoranda of Understanding (MoUs), Terms of Reference (ToRs), and operational service agreements with partner universities.
Managing all administrative and governance aspects of university partnerships independently, including contract tracking, partnership reviews, and operational timelines without junior admin support.
Coordinating institutional admissions frameworks and placement quotas with university registry and admissions departments.
Serving as the primary point of contact for senior university leads when strategic, structural, or other partnership challenges arise
Maintaining robust data systems and records relating to university commitments, funding allocations, and institutional agreements.
4. REUK’s Education Pathways university partnerships work is robustly evaluated, financially sustainable, and aligned with REUK’s broader strategy. To this end, key responsibilities include:
Reporting directly to the Education Pathways Lead on partnership growth, institutional engagement metrics, and strategic pathway goals.
Working in close alignment with the Students Lead to ensure institutional frameworks effectively support cohort needs and programme delivery.
Collecting sector data, university feedback, and institutional metrics to demonstrate impact to funders, university boards, REUK’s board of trustees, and government stakeholders.
Supporting grant reporting and budget management related to university pathway expansion and partner development.
Feeding operational insights from university partnerships into REUK’s broader research, policy, and systemic change initiatives.
Person specification
Although each role requires particular competencies, we seek staff members - irrespective of role - who are willing and able to demonstrate core competencies related to 1) character and values, 2) personal working style and 3) team working. Please see the applicant pack for more details. The competencies required for this specific role are:
Higher Education sector expertise: Deep understanding of UK university governance, executive structures, admissions procedures, international frameworks, and sanctuary initiatives.
Senior stakeholder engagement and negotiation: Proven track record of engaging and influencing senior decision-makers within universities.
Partnership governance: Demonstrated experience drafting, negotiating, and executing formal and operational agreements, including MoUs and ToRs.
Facilitation and training: Strong training and facilitation skills, with a track record of designing and delivering workshops and guidance, ideally within the higher education or refugee education sectors
Operational self-sufficiency: Outstanding organisational skills with the ability to manage high-level administration, systems setup, and contract management independently without administrative support.
Knowledge of education pathway models: Familiarity with international refugee education pathway models (such as Canada’s WUSC; Australia’s RSSP/SkillPath and or others operating in Japan, Italy, Ireland etc).
Knowledge and understanding of refugee tertiary education: Strong understanding of the systemic barriers faced by refugee students in higher education both in the UK and in first countries of asylum.
Interpersonal skills: An ability to build and maintain positive, warm and confidence inspiring working relationships with internal colleagues and external partners and stakeholders, including in complex situations.
Communications: Outstanding verbal and written communication skills, including ability to appropriately communicate nuance and complexity; confidence communicating with and presenting to high level audiences.
Please ensure that you have read the applicant pack before applying and that you answer all the required questions. Applications must be submitted by 9am on Wednesday 2nd September 2026.
We understand that some candidates may choose to use generative AI tools to support their application. While this is acceptable, please note that we will run all applications through AI-detection software. Applications with very high indicators of AI-generated content will score lower, particularly where responses lack originality or personal insight. As this role involves producing high-quality written materials that reflect REUK's voice and values, the ability to write clearly and authentically without reliance on AI is essential.
Education for a hopeful future: we enable refugee youth to access, remain and progress in education.



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