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Fixed Term Contract until 31 August 2027
We are looking for a motivated and detail-oriented Data and CRM Administrator to support the management and quality of data across our programmes and operations, using our suite of Zoho resources.
This role is ideal for someone at the beginning of their data career who is keen to develop their skills in data management, reporting and CRM administration within a purpose-driven organisation.
This role is 15 hours per week. You will be working from home with the expectation of occasional travel for in-person meetings with your manager or for organisation-wide team days (which are in London - considered commutable travel).
Responsibilities
Please read the full job description before applying for this role.
Annual leave: 28 days + Bank Holidays (pro-rata)
Interviews will be held w/c 5 October 2026.
Applicants need to be based in the UK and have the right to work in the UK.
Applications without full CV history included start and finish dates will not be considered. Please include the reasons for any gaps on your CV.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.
Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects.
This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
ave you been affected by hepatitis B? Could you use your experience to help others?
We are looking for someone with excellent engagement skills, real drive and a passion for helping others to deliver a flagship new health service in North East London. You will use your own experience of hepatitis B to help others access the information, testing, treatment and care they need.
You will:
Your role will involve patient outreach and engagement, organising and delivering events in community settings and building partnerships with community organisations. This is a frontline role requiring excellent communication and organisational skills. Creativity and innovation welcome!
12-month contract (with possible extension).
Salary: £28,860
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for an entrepreneurial and collaborative trusts fundraiser to play a leading role in growing the investment that supports NYO’s work with teenagers across the UK. Trusts and foundations contribute more than £600,000 annually, and this new role will help deepen existing partnerships, develop new opportunities and secure significant support for NYO’s future.
As an ambitious and growing organisation, we need to communicate new and evolving programmes with agility, articulating their potential clearly and building the support needed to make them possible. This is an opportunity to build from a position of strength, sustaining successful programmes while securing investment to create opportunities for many more teenagers.
You will manage a substantial portfolio of trust, foundation and statutory funders, leading relationships from cultivation and application through to stewardship, reporting and renewal. You will develop compelling, evidence-led proposals and reports, including significant and strategically important bids, and work closely with colleagues to bring together programme, financial and impact information.
This is an excellent opportunity for an experienced fundraiser who combines excellent writing and relationship-building skills with strategic judgement and careful delivery. You will take ownership of agreed income targets and play an active part in a collaborative Fundraising & Communications team working across Individual Giving, major donors and Trusts & Foundations to achieve shared goals.
At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Deadline for applications: 10am, Monday 21 September 2026
The client requests no contact from agencies or media sales.
The Philanthropy, Engagement and Partnerships (PEP) Manager - Regional Ambassadors and Direct Fundraising will advance UWC Atlantic College’s fundraising ambitions by championing an approach grounded in partnerships and volunteering. This role bridges strategic direct fundraising with volunteer network leadership to drive philanthropic growth, long-term engagement, and tangible support for our educational mission.
Acting as the primary staff partner for a well-supported cohort of volunteer Regional Ambassadors, the post holder is responsible for developing a clear Ambassador identification, engagement, and retention plan that fosters solid peer-to-peer connections aligned with institutional goals.
Additionally, the role is accountable for establishing program metrics and objective reporting, effectively identifying and transitioning appropriate prospects into major or transformational strategies with other fundraising colleagues, and achieving agreed personal portfolio activity and annual income objectives.
If you think this sounds like something you would love to do, we would like to hear from you!
Please go to our website to see the full job description, person specification and application form.
Please note that the only method of application we accept is a completed UWCA Application form - we do not accept CV’s.
Closing date for receipt of applications: Monday 21st September, 12pm
Interviews for this role will take place on Monday 28th September.
This specific role is not eligible for Visa Sponsorship or Accommodation
UWC Atlantic is committed to safeguarding and promoting the welfare of young people. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
Registered Charity Number: 525761
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
“Every young person deserves the opportunity to thrive, regardless of their background” - Shereen El-Shennawy, CEO, Inspire.
Are you driven by a passion for enhancing social mobility and supporting the futures of young people?
Do you have a practical understanding of work experience placements with a background leading teams and managing and developing services?
Hire Purpose is proud to lead the search to appoint a Head of Work Experience who will join Inspire in an established position that will positively impact the lives of thousands of young people across London.
And creating ‘impact’ is central to how Inspire deliver their programmes. Between 2024-25 alone, the charity enabled nearly 5,000 in person Work Experience placements, working with over 1,000 employers across their business partner network.
You can take a full look at their 2024-25 Impact Report here.
Salary: £33,438 (£41,797.40 FTE)
Start date: October / November 2026
Reporting to: Head of Programmes & Impact
Contract: Permanent. Part-time (0.8), spread across 4 or 5 days
Hybrid: Minimum 2 days pw at E15 2NH, 3 days remote.
As a key member of Inspire’s Senior Management Team you will be responsible for leading the delivery and continued development of their Work Experience service, ensuring high-quality, financially well-managed and compliant services that respond to the needs of young people, schools, employers and partners.
Crucially, this role requires an experienced people manager with excellent skills across stakeholder engagement, decision making, and attention to detail.
You will be responsible for:
A full list of duties can be found within the Job Description via Hire Purpose's careers page.
This is a highly rewarding opportunity to shape Inspire’s wider strategic direction, drive continuous improvements across the Work Experience service, and identify opportunities to expand and strengthen the provision of services and how customer relationships are developed.
Therefore, the Head of Work Experience must have:
We are looking for someone with excellent interpersonal and relationship-building skills, underpinned by a sharp focus on process and data-informed decision-making, and who will importantly keep up to date with legislative and policy change.
Hire Purpose champions inclusive recruitment.
We welcome applications from people of all backgrounds and lived experiences. We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity and inclusion.
Hire Purpose is also proud to be an active member of The TEAM Network, the UK’s largest recruitment community of independently owned recruitment businesses.
Please submit an up-to-date CV to Louis Eastwell of Hire Purpose as soon as you are interested, as we will be reviewing and considering applications on a rolling basis.
A cover letter will be required at a later stage as part of a formal submission, before two rounds of formal interviews take place.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Forever Young People CIC delivers relationship-led community programmes across Hertfordshire, currently anchored by our community youth projects and our Dot to Dot mum and baby group. We're part of the wider Forever Young People family, which has spent years building trust-based, relationship-first work with young people and families across the county.
We're at a turning point: our CIC has a real track record and real potential, but no one whose full-time job it is to lead it. That's where you come in.
The Role
We're looking for someone to take genuine ownership of the CIC — its strategy, its funding, and its future programmes — reporting directly to our CEO. You'll line-manage our Trusts & Foundations fundraising consultant, decide which funding opportunities to pursue, and build the relationships and programmes that take the CIC beyond what we've already started.
This isn't a role where you'll be handed a finished playbook. It's a role for someone who wants to build one.
You'll:
About You
You don't need to have done exactly this job before — but you do need to have done something like it. You're someone who can set a strategy and still get your hands dirty. You've probably managed a freelancer or consultant before. You've built relationships with funders or partners when resources were tight, not abundant. And most importantly, you actually want to build something — not just keep an existing programme ticking over.
Experience with trusts and foundations fundraising, youth or family support work, or a background moving from a founder-led organisation toward distributed leadership would all be a bonus, though none are essential.
The Details
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Central London, hybrid (2 days per week on site)
Contract: Temporary, 2 months
Hours: Full-time, 35 hours per week
Salary: £16.44 per hour (+ £1.98 holiday) (circa £30,000 salaried equivalent)
Start Date: ASAP
Prospectus is delighted to be supporting our client, a globally renowned higher education institution, in the search for a temporary Alumni Relations Coordinator.
This role provides a fantastic opportunity for an experienced professional to utilise and refine their skills within a dynamic advancement team at a prestigious university, with the chance to make immediate and meaningful impact.
Key Responsibilities:
Key Requirements:
CVs will be reviewed on a rolling basis so if you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.
Head of Finance & Operations
A leading health-focused membership body is looking for an experienced Head of Finance & Operations to join its senior leadership team.
This is the lead finance role within the organisation, with a broad remit spanning finance, facilities, procurement and operations. You’ll provide strategic leadership and challenge, ensuring resources are used effectively while helping to shape financial strategy, improve systems and processes and support organisational transformation.
Key details:
· Salary: £78,131 – £87,344
· Full-time – 35 hours per week
· Largely remote – just one day per week in the Central London office, usually Wednesdays
· Lead the organisation’s financial strategy, planning, reporting and compliance
· Oversee budgeting, forecasting, reserves, cash and longer-term scenario planning
· Provide strategic financial advice to the Leadership Team, Council and Finance, Risk & Audit Committee
· Lead business partnering and ensure senior stakeholders have meaningful financial insight to support decision-making
· Oversee facilities, procurement, business continuity and key operational projects
· Lead a team of nine, including three direct reports
We’re looking for a qualified accountant (ACA, ACCA, CIMA or equivalent) with significant senior leadership experience across finance and operations. You’ll need experience of leading transformation and cultural change, developing long-term finance and operational strategies, and leading high-performing teams. Strong technical knowledge across areas including FRS102, Charity SORP, VAT, payroll and tax is also important.
Benefits include:
· Annual pay rise in line with inflation, with eligible colleagues also moving up a scale point within their grade
· 12% employer pension contribution
· Flexible working, supporting a wide range of arrangements including varied hours and condensed weeks
· Hybrid working – just one day per week in the office (usually Wednesdays), with the remainder from home
A great opportunity for an experienced senior finance leader looking for a broad, strategic role combining finance and operations, with significant organisational influence and excellent flexibility.
Closing date: 2nd October
Please send your CV for further consideration.
We have an exciting opportunity to join our Youth Team. This role will suit someone with experience supporting and/or working with ADHD and/or autistic young people who is highly organised and shares our passion for making a difference.
About the Role
In this role, you will join the CAAS Youth Services Team as we work to educate, empower and improve quality of life for neurodivergent individuals, their families, and the communities they live in.
We work in a variety of settings, so a flexible approach is essential.
Some evening or weekend work may be required depending on scheduled sessions
Who We Are Looking For:
About Us:
The Centre for ADHD and Autism Support (CAAS) is a registered charity (Charity Registration Number: 1193799) and we provide information, training, support groups and practical help to residents of North-West London. Our support services encompass education, benefits, parenting and care advice with signposting to other agencies if appropriate.
Remuneration Package & Contract Details
Annual FTE salary: Up to £37,250 FTE per annum (based on 35hrs a week) / Pro-rata £29,800 based on 28 hours a week
Contract Type: Permanent
Working Weeks Per Annum: 52 weeks
Working Hours Per Week: 28 hours
Working Days: Flexible hours - evening and weekend work may be required, and the hours may differ each week, depending on the activity that is being undertaken.
Annual Leave Entitlement: 20 days annually, plus bank holidays, plus your birthday off each year
If you’re looking for a supportive, inclusive workplace with an excellent reputation for family‑centred practice, we’d be delighted to receive your application, along with a short covering note.
Safeguarding Statement:
The Centre for ADHD and Autism Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, workers and volunteers to share this commitment. The successful candidate will be required to provide two satisfactory references, undertake pre-employment checks and have a cleared Enhanced Disclosure & Barring check.
Please note
If you haven’t heard from us within two weeks of the closing date, please assume that you have not been shortlisted for interview. Due to the volume of applications we receive, we are unfortunately unable to respond to everyone individually.
Thank you for considering a role with us – we genuinely value your interest and hope you will consider applying for future opportunities.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.
The client requests no contact from agencies or media sales.
Join SafeLives and help transform the response to domestic abuse across the UK.
As our Project Manager (Drive Partnership), you will play a key role in supporting the delivery and growth of one of the UK's leading programmes working with high-harm, high-risk perpetrators of domestic abuse. Through effective project management, governance and partnership working, you will help ensure that services are delivered consistently, meet their objectives and contribute to safer outcomes for victims, survivors and their families.
Working closely with colleagues across The Drive Partnership, SafeLives, Respect, Social Finance, commissioners and delivery partners, you will coordinate multiple project workstreams, monitor progress against project plans and support effective programme governance. You will help manage risks, oversee compliance processes, contribute to funder reporting and support the development of systems and processes that strengthen programme delivery. You will also play an important role in facilitating collaboration between partners and ensuring projects are delivered efficiently and effectively.
We're looking for someone with strong project management experience, excellent organisational and communication skills, and the ability to manage competing priorities across multiple workstreams. You'll be confident building relationships with a wide range of stakeholders, comfortable working both independently and collaboratively, and motivated by the opportunity to contribute to meaningful social change. Experience of working within the domestic abuse sector, wider violence against women and girls sector, or the charity sector would be advantageous.
This is an exciting opportunity to join a collaborative and values-led organisation while contributing to the work of The Drive Partnership, which is transforming the national response to perpetrators of domestic abuse. An understanding of the importance of partnership working, systems change and victim-survivor safety is essential.
About SafeLives We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone, for good. We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.
Last year alone, we delivered more than 700 sessions to over 15,000 learners across the UK in policing, health, housing, justice, education and the specialist sector. And we have reached 90,000 adult and 100,000 child survivors through programmes designed and delivered with partners.
In the last 9 years, close to 7,000 perpetrators have been challenged and supported to change through flagship interventions developed by The Drive Partnership and the programme continues to expand year on year.
Together we can end domestic abuse. Forever. For everyone.
Benefits:
How to apply
If you believe you have the qualities we have described, please look over the full job description and submit your CV and cover letter by 9am on 15th October. As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc.
The client requests no contact from agencies or media sales.
The Longford Trust supports young serving and former prisoners to go to university. We aim to level the playing field between our graduates and every other recent graduate in Britain so that all have an equal chance of landing fulfilling graduate employment as a first step on the career ladder. The cost and hard work of a degree is accepted by those we support in the hope that it will open up well-paid job opportunities that would not have been available had they not taken out the student loan to get a degree. This is taken for granted by students who haven’t been to prison. Why should those who have been working just as hard, if not harder, and taken on the same debts, not expect a similar chance?
We are looking for a part-time Employability Manager to join our small team, to help us achieve this.
The client requests no contact from agencies or media sales.
ABOUT TRAIN
TRAIN began as a detached youth work charity, and that foundation still shapes who we are. While our programmes have grown and diversified, we remain committed to working with young people who are often under-served. This includes those who may be facing complex challenges, feeling disconnected from school or support services, or struggling to find their place in the community. Our work is built on trust, consistency and respect, ensuring young people feel seen, valued and able to thrive.
Our vision: every young person should have the opportunities, tools and support they need to create a positive future.
ABOUT THE ROLE
As Didcot Mentoring Lead, you'll focus on early intervention for young people. You'll have the opportunity to help young people with goal-setting, healthy relationships, emotional regulation, educational engagement and making positive choices.
It will be your responsibility to develop and deliver consistent and nurturing mentoring provision across all of the secondary schools in Didcot and the primary schools in and around Didcot, providing young people with the much-needed 1:1 and group support which you will be able to tailor to their individual needs.
You'll ensure that our mentoring provision continues to evolve to meet young people's ever-changing needs. You will build a meaningful rapport with young people through an approach grounded in the principles of informal education, voluntary engagement and consistency.
Building excellent relationships with our schools and stakeholders is a crucial part of this role, utilising and expanding the existing network already in place, and providing them with reliability, consistency and a high level of professional ability to support the young people who need it most.
You'll be comfortable engaging with young people in our other varied settings as required. This includes spending time in the community on outreach and detached work, and assisting with delivery at our open-access youth clubs, holiday programme, trips and more.
It will be part of your role to ensure you create welcoming, inclusive spaces where young people feel seen, heard and supported.
You'll report directly to our Youth Work Manager and help ensure young people remain at the centre of all we do. We're happy to consider applicants wishing to work either four or five days a week.
SALARY AND BENEFITS
● Salary: £29,542 - £32,578 FTE, depending on experience. This range is based on a 37.5-hour week, pro rata for part-time hours. We welcome applicants who may not feel they meet every point of the person specification.
● Contract: Permanent
● Contractual hours: 30-37.5 per week. Most mentoring delivery takes place during the school day. We also ask all staff to have some involvement in our community provision, so this role includes at least one later evening per week (until 6.30pm).
● Annual leave: 25 days plus bank holidays
● Pension: 3% employer contribution
● Professional development: Tailored programme to suit your experience, ambitions and the requirements of the role.
● Wellbeing: Full membership of an employee assistance programme with mental health and wellbeing support. Clinical supervision is available to our staff team as required.
● Culture: Supportive, collaborative team with regular team meetings and shared learning.
KEY RESPONSIBILITIES
● Deliver 1:1 and group mentoring, modelling high standards of inclusive, empowering and trauma-informed practice.
● Forge and maintain excellent professional relationships with all schools in Didcot and TRAIN's stakeholders, including voluntary sector organisations and statutory services, building on the network already in place.
● Hold responsibility for the recruitment, planning, delivery and evaluation of the mentoring provision across all schools in Didcot, ensuring it is young-person centred and responds to the needs and aspirations of local young people.
● Ensure the mentoring offer is responsive to young people's ever-changing needs, developing with them, and that your practice is well-informed and up to date.
● Contribute to promoting a culture of equality, diversity and inclusion within the team and across all aspects of youth provision.
● Create and strengthen opportunities for meaningful youth voice in your mentoring sessions and programmes.
● Ensure compliance with safeguarding policies, and report any safeguarding concerns or disclosures to the Designated Safeguarding Lead.
● Contribute to our wider youth work offer, including youth clubs, detached/outreach, holiday programmes and trips, as required.
● Monitor, evaluate and report on outcomes and performance indicators in line with funder and organisational requirements.
● Ensure delivery is compliant with TRAIN's policies and procedures.
● There may be an opportunity for this role to grow, contributing to the recruitment, training and oversight of the mentoring team.
ABOUT YOU
Essential qualities
● Committed to TRAIN's mission, vision and values.
● Passionate about seeing under-served young people thrive and fulfil their potential.
● A collaborative team member, willing to support others and share learning.
● Commitment to personal development and reflective practice.
● The ability to build rapport with young people, colleagues and partners.
● Confident in delivering mentoring in both a 1:1 and group capacity.
● Organised and self-motivated, able to manage priorities in a busy environment.
● Able to manage conflict and respond effectively to challenging behaviour.
● Full UK driving licence and access to your own vehicle.
● Safeguarding training and experience.
● Experience of working directly with young people, particularly those facing disadvantage or marginalisation.
● Knowledge of psycho-educational concepts and frameworks.
● Satisfactory Enhanced DBS check (required prior to starting).
● Willing to work some ad-hoc flexible hours.
Desirable qualities
● Recognised psychology, mentoring or youth work qualification, or other evidence of continuous professional development.
● Experience of working in school settings or in partnership with education professionals.
● Experience in mentoring programme recruitment, programme design, delivery and evaluation.
● Confident in delivering open-access youth work.
● Trained in positive handling and de-escalation techniques.
● First aid qualification.
● Understanding of health and safety and risk management in both school and youth work settings.
Equal opportunities
TRAIN is committed to building a diverse and inclusive team. We actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience. If there are any adjustments we can make to support your application or interview process, please let us know.
Safer recruitment
TRAIN follows safer recruitment practice. We're committed to safeguarding and promoting the welfare of young people, and this appointment is subject to relevant background checks, including an enhanced DBS check and satisfactory references.
Recruitment timeline
● Applications open: Monday 31 August
● Applications close: Monday 21 September (midnight)
● Shortlisted candidates notified: Tuesday 22 September
● Interviews: Tuesday 29 September
TRAIN exists to improve the life opportunities of young people aged 10 to 18 in Didcot and Wallingford.
The client requests no contact from agencies or media sales.
We are recruiting a fixed term Finance Administrator (maternity leave cover) to join our wonderful team. This role will be responsible for coordinating the Foundation’s financial administrative processes and supporting the Head of Operations with day-to-day financial tasks.
Suitable candidates will:
The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safe choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol and improving their life skills & resilience. We work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK.
Key responsibilities
The client requests no contact from agencies or media sales.
The Accounts Receivable Controller plays a key role in the financial management of the School, ensuring the accurate and timely billing, reconciliation, and collection of all tuition, transport, financial aid, after-school, and extracurricular fees. The role manages billing and collection processes for over 900 families and partner organisations, ensuring data accuracy, financial compliance, and an exceptional level of customer service.
This position supports approximately £50 million in annual tuition and related income and requires a detail-oriented, technology-savvy, and proactive professional capable of operating efficiently in a fast-paced, deadline-driven environment.
Key Responsibilities
Billing and Data Management
Manage end-to-end billing for tuition, transportation, financial aid, after-school programs, and all ancillary charges for the School and its subsidiary.
Maintain accurate family and student billing records in the school’s finance and student information systems (Microsoft Dynamics Business Central).
Collaborate with Admissions, and departmental administrators and other internal stakeholders to ensure timely updates to student and fee data.
Generate, review, and distribute invoices within strict deadlines; ensure compliance with Accounting and VAT regulations as well as school policies and contractual obligations.
Monitor and reconcile data between finance, admissions, and student databases to ensure billing integrity.
Prepare and maintain accurate audit trails for all transactions.
Collections and Customer Relations
Manage the collection of fees and ensure that payments are received in line with the School’s terms and conditions.
Communicate effectively and empathetically with parents, companies, and sponsors regarding outstanding balances.
Negotiate payment plans where appropriate, maintaining professionalism and discretion when dealing with sensitive personal circumstances.
Work collaboratively with the Finance Manager and Director of Finance & Operations to review overdue accounts and agree on next steps.
Reconciliation and Reporting
Perform regular reconciliations between the fees ledger, bank accounts, and other sub-ledgers.
Analyse billing and cash flow trends; prepare reports for management, auditors, and the Board as required.
Produce insightful analytical reports on billing to assist in long-term financial planning.
Support external audits and provide all necessary documentation related to fees and revenue.
Systems, Innovation, and Process Improvement
Utilise financial systems effectively; identify opportunities to improve automation, reporting accuracy, and user experience.
Contribute to digital transformation initiatives such as online payment platforms, automated invoicing, and data analytics tools.
Ensure compliance with relevant UK financial, consumer, and data protection legislation, including GDPR, Consumer Credit Act, and HMRC guidelines.
Maintain awareness of Anti-Money Laundering (AML) regulations and apply appropriate due diligence when processing and verifying payments from individuals and organisations.
Identify and escalate potential compliance or irregular payment concerns to the Director of Finance & Operations.
Develop and document best practices and standard operating procedures to ensure efficiency and consistency.
Teamwork and Collaboration
Work closely with colleagues across Finance, Admissions, Operations, and Academic departments.
Provide support and training to other team members on billing processes and systems.
Contribute to a culture of continuous improvement, collaboration, and customer service.
Qualifications and Experience
Essential
A professional qualification in the accounting and finance field or equivalent.
Substantive experience in an accounting, billing, or accounts receivable role.
Proficiency with financial management systems (e.g. Business Central, iSAMS, Sage, or similar).
Advanced Excel and data reconciliation skills.
Strong understanding of financial controls and internal audit practices.
Awareness of Anti-Money Laundering (AML) principles and responsibilities.
Excellent interpersonal and cross-cultural communication skills.
Desirable
Experience in the education sector, particularly within an international or independent school.
Familiarity with financial aid administration, bursaries, or corporate billing.
Experience managing large account portfolios (500+ customers).
Knowledge of UK accounting standards and charity finance compliance.
Key Competencies and Attributes
Accuracy and Attention to Detail: Ensures precision and reliability across all financial processes.
Technological Proficiency: Experienced with finance software, databases, and advanced Excel functions.
Analytical Thinking: Able to interpret and reconcile complex financial data.
Communication Skills: Strong written and verbal communication, with diplomacy and cultural sensitivity.
Deadline Management: Works efficiently under pressure, meeting strict billing and reporting deadlines.
Compliance Awareness: Understands financial, AML, and data protection responsibilities.
Team Player: Collaborative, supportive, and approachable.
Initiative and Innovation: Continuously looks for ways to improve processes and customer experience.