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The Sutton Trust is the UK’s leading social mobility charity. We believe every young person should have a fair chance in life, regardless of their family’s income, the school they go to or where they grow up. But today in Britain, the opportunity to succeed is heavily shaped by socio-economic background. Our mission is to change this. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.
Each year, together with our university and employer partners, we support over 14,000 young people to reach their potential through our university, apprenticeship and career access programmes. And our support doesn’t stop there. We engage our thriving alumni community to help them to succeed in their professions and to act as advocates for social mobility.
Our rigorous and extensive research shines a light on barriers to opportunity from the early years to the workplace, and we strive to influence national policy change with evidence-based solutions to tackle educational and workplace inequality. Using insights from our programmes and research, we also test and scale new ideas in education and employment practice.
As an independent charity, our work is entirely reliant on the generous support of our community of donors. The need to support our work to tackle Britain’s low social mobility has never been greater.
Fundraising at the Sutton Trust
We are seeking a dynamic and confident fundraiser to be our Corporate Partnerships & Events Manager. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.
Over the past five years the impact of the Sutton Trust has increased, especially with our programmes which have gone from supporting 11,000 young people a year to 14,000 in the 24/25 programme year. We have secured a relatively stable income of c.£6m over several years, and in the last two years this has grown to £7m+. Our organisational strategy, which takes us to 2030/31, will continue this fundraising trajectory with a need to increase annual income on a sustained basis to £12m. With corporate income accounting for nearly half our fundraised income, there is considerable enthusiasm and opportunity in the corporate world for building strategic partnerships with The Sutton Trust.
Our fundraising approach will continue to focus on major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure corporate support. Our highly engaged Chairperson has a commercial background and is keen to leverage contacts in the corporate world, giving a network of prospective contacts to explore.
The role and team
As Corporate Partnerships & Events Manager, you will be an experienced partnership manager and fundraiser, confident in securing new business through active prospecting and networking along with experience in securing and stewarding strategic partnerships with corporates and their associated corporate foundations. You will have an entrepreneurial mindset for income generation, able to confidently manage competing demands to balance securing new partnerships and delivering high quality account management to your portfolio of current and prospective supporters.
The role will lead a portfolio of corporate partnerships, focused on delivering shared strategic goals to increase social mobility in the workplace and supporting a more socio-economically diverse workforce for the future. The role will be the point-person within the Development Team for organisational events, working closely with key colleagues in our marketing & events and programme functions to support delivery of high-quality events. They will also take responsibility for delivering successful stewardship events, including programme visits. It will be crucial to work closely with a range of stakeholders, especially colleagues, to deliver successful stewardship events that showcase the varied work of the Sutton Trust and engage supporters with our work. This will include working closely with existing staff who lead on organisational, advocacy and programme events to ensure donors and prospects are able to attend and engage with the work.
Corporate partnerships are delivered by a talented and growing team, all with their own portfolios based on partnership level and complexity. Team members work on both new business and account management, with ambitious individual income targets.
Main duties
New Business
Personally scope, develop and secure new five-figure+ corporate partnerships, aiming for a diverse and robust portfolio of partners with multi-year commitments, working with the Head of Corporate Partnerships, other senior staff, and senior volunteers appropriately to secure and steward.
Proactively approach new business development within the corporate sector, cultivating relationships and networks to grow awareness of The Sutton Trust and secure major gifts.
Support the Head of Corporate Partnerships in their work with senior volunteers to develop a strong prospect pipeline for major corporate gifts, including support for network mapping to leverage connections and cultivate prospective funders.
Events, Account Management and Development
Manage and grow the Trust’s leadership and partner level corporate partnerships in your portfolio, including leveraging existing relationships to maximise financial income and partnership longevity.
Appropriately leverage senior staff and volunteers to secure multi-lateral relationships with corporate partners and prospects, with the aim of retaining partnerships and uplifting income.
Working closely with key colleagues to be the first point of contact for the Development team to support organisational events, and working with Development leadership to deliver diverse and engaging stewardship events.
Working closely with key colleagues, support delivery of key donor messaging through Campaign Monitor or other platforms as appropriate, to align with the stewardship events goals of further engaging donors and prospects with the work of the Sutton Trust.
Be accountable for achieving agreed corporate income targets, looking for opportunities to grow funding and diversify corporate income.
Fundraising, Finance and Reporting
Act as an ambassador for the Trust with external audiences in the corporate space, representing the Trust with gravitas and confidence to secure major gifts and develop relationships.
Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking and reporting for your portfolio of corporate partnerships.
Working closely with colleagues, provide corporate fundraising expertise to increase awareness of viable funding opportunities and develop organisational understanding of best practice for working with corporate partners and funders.
Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.
Stay up to date with corporate fundraising best practice, learning from senior members of the team, and keep abreast of developments and opportunities within the wider fundraising space.
Other duties as necessary from time to time.
Person Specification
We welcome applications from individuals who have experience in:
Experience in successfully securing, managing, and developing corporate partnerships at five-figures-plus level, from initial prospect research to contracting and ongoing stewardship.
Experience successfully securing and/or managing corporate-charity partnerships, including engaging senior leadership on both sides to deliver strategic goals and mutual benefit.
Experience network mapping and networking to build and manage relationships that lead to corporate donations to non-profits, particularly with senior non-profit volunteers.
Experience planning and delivering events that provide high-quality stewardship to donors and prospects, engaging them with the work of a non-profit and promoting strong relationships.
Experience managing events with an organised and clear project management approach, including influencing and working with a variety of stakeholders internally and externally.
Excellent verbal and written communication skills, including networking at C-suite and senior management level and strong presentation skills, with the ability to prepare and deliver engaging and persuasive cases for support.
First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with gravitas and confidence in a range of settings, especially the corporate world and with senior leaders.
Knowledge and experience of the education and/or not-for-profit sector.
Knowledge of the UK fundraising environment, including corporate fundraising trends and regulations that affect corporate partnerships.
Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships.
We are also looking for an individual who:
Sympathetic to the aims of the Trust and our mission to increase social mobility.
High degree of initiative and the ability to take responsibility for corporate fundraising activity.
Dynamic and entrepreneurial fundraiser, with a passion for personally engaging supporters.
Able to think strategically about the bigger picture and manage hands-on fundraising.
Proven ability to influence stakeholders at all levels and encourage giving.
Excellent attention to detail with strong analytical skills.
Able to work independently and as part of a team
Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
Contract: Full time, Permanent
Salary: £42,025-£46,000
Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
Interviews
Applications should reach us by 10am, Monday 25th May, with first round interviews held on Tuesday, 4th June, and second round interviews held on Wednesday, 10th June. Both rounds will be held in our London office.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Head of Finance & Governance
Location: Saint Paul’s Hammersmith, W6 9PJ
Contract: 1 FTE
Salary: £32,000 - £36,000 Depending on experience
About Saint Paul’s
Saint Paul’s is a vibrant Anglican church at the heart of London, dedicated to encountering God and awakening our city. We strive to be a white-hot centre of faith where people experience God’s presence and are empowered to live out their calling in every aspect of life. Our vision is to see God’s Kingdom come on earth as it is in heaven, equipping our community to make a lasting impact in London. We are committed to nurturing faith, fostering community and being a resource for the wider city through the use of our spaces, systems and ministries.
Role Purpose
The Finance Manager is responsible for the effective day-to-day stewardship of the church’s financial resources ensuring compliance with UK charity law, financial regulations and best practice under the Charities SORP. The Finance Manager will oversee day-to-day financial operations, provide accurate and timely financial reporting, support strategic decision-making and ensure robust financial controls are maintained across all church activities.
This role combines operational finance management and detailed bookkeeping, with strategic financial insight in support of the church’s mission and ministry. This is a hands-on, detail-driven role suited to someone who enjoys making systems work well, solving problems and creating order through effective processes and collaboration.
Key Responsibilities
1. Financial Management & Reporting
· Oversee and process all day-to-day financial operations including income, expenditure, payroll and cash flow management.
· Assist the Head of Finance and Governance with monthly management accounts for the Standing Committee & PCC.
· Support in preparing annual budgets in collaboration with budget holders.
· Monitor performance against budgets and provide financial forecasting.
· Assist with the preparation of statutory annual accounts in accordance with the Charity SORP.
· Liaise with independent examiners or auditors during annual auditing processes.
· Supporting gift days including working the Sundays where gift day takes place (twice per year for two Sundays in a row).
· General liaison with external suppliers ensuring best value for money (e.g. Electricity, Gas, Service Contracts).
2. Compliance & Governance
· Ensure compliance with the Charity Commission regulations, HMRC requirements (including Gift Aid processing) and Parish Reporting.
· Maintain strong financial controls and internal procedures.
· Ensure restricted funds are tracked and reported appropriately.
· Maintain and review financial policies and procedures.
3. Bookkeeping Requirements
· Oversee all income and expenditure journals in Xero and stewardship systems, including processing Gift Aid claims, regular giving administration and online giving platforms.
· Manage all invoicing for hiring income & expenditure.
· Ensure accurate recording and reporting of restricted and unrestricted funds.
· Support with financial information for grants and providing grant reporting to budget holders and external grant bodies.
· Liaising with congregation about their giving and providing information where needed.
· Processing all team expenses and reconciling credit cards.
· Sending out monthly monitoring reports to budget holders.
4. Payroll & HR Finance
· Oversee payroll processing, pensions (including auto-enrolment compliance) and HMRC submissions.
· Manage Nest and Standard Life pension programmes.
· Ensure accurate salary allocation across departments and restricted funds/grants where required.
· Liaise with HR regarding employment budget planning.
5. Systems & Process Improvement
· Manage and optimise financial software systems and API’s to ensure efficiencies.
· Develop and document financial procedures to ensure business continuity and resilience.
· Support digitalisation and efficiency improvements within finance operations and improve current process to be fully digital.
6. Collaboration & Communication
· Build strong working relationships across departments to ensure effective financial collaboration.
· Support communication of new systems, finance policies and changes to the staff team.
· Contribute positively to the Operations Team culture of clarity, care and accountability.
Person Specification
Essential Skills and Experience
· At least 3-5 years’ experience managing the finance and bookkeeping function within a charity or not-for-profit environment.
· Excellent knowledge and expertise of Xero Accounting Software.
· Experience in supporting the preparation of accounts and annual statutory accounts.
· Experience with payroll and HMRC compliance.
· Excellent analytical and communication skills.
· High level of integrity and discretion.
· Excellent organisational and time-management skills.
· High attention to detail and able to work autonomously.
· Confident user of Microsoft Office Suite and comfortable with digital systems E.G. Xero, SharePoint, Notion & Pension Platforms.
· Strong communication and interpersonal skills and able to work across multiple teams.
· Practical problem-solver with initiative and ownership of tasks.
Desirable
· Strong knowledge of Charity SORP.
· Strong Accounting Principles knowledge.
· Experience working within a church context.
· Knowledge of Gift Aid administration.
· Familiarity with church management systems.
· Experience supporting Trustees or Boards.
· Experience managing or implementing processes across multiple teams.
Personal Qualities
· Highly self-motivated, organised and reliable.
· Self-directed, able to prioritise and act without constant supervision.
· Logical and practical thinker with a solutions-focused mindset.
· Calm, adaptable and resilient under pressure.
· Warm, approachable and collaborative in working style.
· Committed to the vision and values of Saint Paul’s Hammersmith.
Working Requirements
· Proof of right to work in the UK
· Work schedule: 5 days per week, Monday to Friday (Fridays WFH)
· Attendance at Tuesday morning staff meetings
· This post carries a genuine occupational requirement for the holder to be a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.
Key Church Services and Events
· Key annual church events: Annual Parochial Church Meeting, Church Weekend and select evening events.
· Easter and Christmas services.
· Staff events including an annual retreat (typically 1 week in January).
Package
· Salary: £32,000 – £36,000 depending on experience.
· Holiday: 25 days plus bank holidays plus your Birthday off as an additional day.
· Benefits: Employer pension contribution, annual offsite staff retreat, ongoing training and development opportunities.
How to Apply
Interested candidates should submit a completed Application Form and a CV outlining competencies and experience that align with the full Job Description.
Closing date for applications: 10 May 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Accounts Payable Specialist
We are looking for a committed individual who has experience processing accounts. Reporting to the Financial Controller, the Accounts Payable Specialist will ensure that all purchase invoices are authorised correctly and paid efficiently to the society and suppliers.
Each of our homes and schemes express God’s love through compassion and care that helps people live life to the full - fulfilled living. Our focus is providing a loving and caring environment for our “family members” (our residents) and maintaining the Christian ethos that is important to many of them. Everything we do in our Homes, Schemes, in the Head Office Team (Operations, Property, Human Resources, Finance, Marketing and IT services) and through our community activity, supports that.
Responsibilities:
About you:
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
Full-time contract, working 35 hours a week, Monday to Friday.
Benefits:
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Your new company
A large London Housing Association is seeking a Finance Business Partner to join their team with strong sector experience.
Your new role
This Finance Business Partner will be the lead for reporting on Building Safety and Maintenance.
What you'll need to succeed
What you'll get in return
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please).
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Our new Finance Manager will oversee all financial operations of the charity, ensuring excellent financial management, compliance, and accurate reporting. The role involves managing all finance functions, including expenses, forecasting, budgeting, reporting and financial analysis.
Headway North Staffordshire is at an exciting stage, having undergone many changes but now focused on the delivery of new strategic plans. Reporting directly to the CEO, strengthening the leadership team of six, and managing the charity's Bookkeeper, the incoming Finance Manager will replace a current interim manager. This permanent appointment reflects the board's commitment to the senior management team and the finance function.
This is a 21 hour per week post; exact working hours are negotiable / flexible.
Please apply via the charity's website, the closing date is Tuesday 05 May 2026, interview dates 11th and 12th May, prospective second interview date 18th May.
To do what we can to ensure people affected by acquired brain injury receive all the care and support they need and can regain their quality of life
The client requests no contact from agencies or media sales.
Location: London (The Dorfman Centre, 35 Park Crescent Mews West) - hybrid working with half the 2-3 days a week in the office
Interviews: 21/05
Employer: King's Trust International (not The King's Trust)
For more information or to apply, please click 'apply now' to be directed to our careers site.
Are you excited by the idea of managing major international development contracts that transform young people’s lives across Africa, Asia and the Caribbean?
King’s Trust International (KTI) is embarking on one of our most ambitious partnerships yet, a £2m, three-year collaboration with the Qatar Fund for Development (QFFD). Their support will power our global education programmes and help drive our mission to reach one million young people worldwide.
We’re looking for a QFFD Contract Manager who can lead this flagship partnership with confidence, clarity and creativity.
What you’ll do:
You’ll take charge of the end‑to‑end management of this high‑profile institutional grant, ensuring everything runs smoothly, reports shine, risks are spotted early, and growth opportunities are maximised. You’ll be the steady, trusted link between KTI and QFFD, keeping the partnership strong and impactful.
You’ll work closely with global delivery teams, MEL experts, finance colleagues, and in‑country partners to ensure every deadline is met and every requirement is delivered with excellence.
Why this role matters:
This isn’t just compliance.
This is influence, visibility and real-world impact.
You’ll be right at the heart of a major programme that improves education, builds core skills, and opens up opportunities for young people around the world.
We’re looking for someone who is:
If you’re ready to take on a role with strategic importance, international reach and the chance to help shape a major global partnership — we’d love to hear from you.
Perks for working at The King’s Trust International:
King's Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within King’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
In further support of a Safeguarding First approach, we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.
We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout King’s Trust International. As a disability confident employer, we will interview applicants who meet the essential criteria and who have declared a disability. Please let us know if you need any adjustments at the interview stage.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3955
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays)
Hours: 22.5 hours per week (flexible – three full days or shorter days across the week)
Location: Hybrid, with travel to our London Head Office when required (averaging once per fortnight)
Benefits:
At Dementia UK, we make sure families affected by dementia don’t face it alone. Through our specialist Admiral Nurses, we provide expert advice and support when it’s needed most. As we grow, having effective systems in place is key to how we work and deliver our impact.
We are looking for a Finance Systems Manager to lead how our finance systems support the organisation now and into the future. This role focuses on developing a systems roadmap, optimising our technology to ensure systems are efficient, well integrated and support strong financial processes.
You will bring a solid understanding of finance alongside experience of managing or implementing finance systems. Taking a systems-led approach, you will look at how processes can be improved, automated and better connected, while also being comfortable taking a hands-on role in system configuration, troubleshooting and day-to-day support when needed.
You will work closely with colleagues across Finance, IT and the wider organisation, using data and insight to improve reporting, data quality and efficiency. Experience with cloud-based systems, data warehouse environments and modern reporting tools would be beneficial, but we are open to different system backgrounds.
We’re looking for someone who combines strong finance knowledge with a systems mindset and who can work collaboratively while leading change and improvement. Charity experience is advantageous but not essential.
Above all, you will be motivated by purpose and committed to helping Dementia UK work as effectively as possible so we can support more families affected by dementia.
If you would like to find out more about the role, or have any queries, please get in touch.
Our culture
In addition to offering a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to feel comfortable being themselves at work.
Dementia UK is a Disability Confident employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Ready to lead a finance function and play a pivotal role in shaping an organisation’s future?
Finance Manager
Contract type: Permanent
Working hours: Full Time - 37 hours per week
Salary: £45K - £50K per annum, negotiable dep on experience
Location: Head Office - Newton Aycliffe, DL5
About Us
Groundwork NE & Cumbria is a long established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.
We deliver hundreds of locally led projects each year, including initiatives that support young people and adults into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.
About You and The Role
We are now seeking a forward thinking Finance Manager to lead our finance function and play a pivotal role in shaping the future of our organisation.
This is more than a finance role, it’s an opportunity to guide, influence and strengthen the financial sustainability of a charity creating meaningful, lasting change. The role requires strong financial management experience, including statutory reporting and VAT. Experience of charity accounting and SORP is desirable, but candidates from the private sector with the ability to learn charity‑specific requirements are welcome, further requirements of the role are provided below.
As our Finance Manager, you will:
Provide financial leadership across the organisation, working closely with the Chief Executive, Trustees, and Senior Leaders.
Lead on financial planning, budgeting, forecasting, and financial risk management.
Ensure robust financial controls, compliance with charity accounting standards (SORP), and oversee VAT, statutory requirements, and audits.
Manage and motivate the finance team, fostering a culture of excellence, innovation, and continuous improvement.
Strengthen financial systems, reporting, and automation to support operational efficiency.
Support project managers with financial planning, grant management, and contract delivery.
Drive improvements that support long term organisational sustainability.
This is a high impact role that blends hands on leadership with strategic influence.
We’re looking for an experienced and dynamic finance leader who brings:
Essential
A recognised accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent).
Experience delivering a wide range of finance duties, including management accounts, budgeting, strategic analysis, payroll and year end processes.
Experience managing finance teams.
Outstanding analytical, organisational, and financial planning skills.
Excellent communication skills, able to present complex information clearly to colleagues and trustees.
High integrity, professionalism, and commitment to the values and mission of the charity.
Desirable
Experience in community-based grant funded projects.
Experience strengthening financial controls and supporting fundraising or contract bidding.
Knowledge of procurement procedures or state aid regulations.
Familiarity with Sage Intacct.
Closing Date: Thursday, 14th May 2026
Interview Details: To be confirmed after the closing date.
Please note: should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role is subject to an Standard Disclosure endorsed by the Disclosure and Barring Service.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Operations & People Lead
Contract: 1.0 FTE - 1 year fixed-term contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £45k to £50k p.a. (pro rata), depending on experience
Reporting to: CEO
Start date: ASAP - depending on candidate’s notice period
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered)
Other:
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
Some travel is involved in this role, to visit organisations and run programme activities.
If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided).
About Julie’s Bicycle (JB)
JB unites culture, creativity and climate action to drive change. For nearly two decades, we’ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future.
Role summary
As our new Operations and People Lead, you will help us continue to build and nurture a strong, can-do, and empowering operational culture that is rooted in collaboration, equity and care. You will support the CEO in ensuring the right systems and processes are in place for the smooth running of the organisation and support the Head of Programmes in the seamless delivery of our programs during a period of rapid change. You will collaborate with the whole team to continue to strengthen our equitable foundations and ensure our internal structures fully reflect and sustain our core values of justice and care.
Your goal will be to balance operational efficiency with team well-being, optimising people and teams allocations and implementing new approaches and processes so that we deliver outstanding work, while our people thrive. You will allow the leadership to focus on high-level strategy while you support us in continuing to nurture our supportive, empowering, and equitable working environment.
Key Responsibilities
People strategy - (Approx 40%)
Operations strategy and ways of working: Work with the CEO and SLT, co-design and implement a robust operations strategy and clear ways of working for effective allocation of team and resources to achieve the organisation's objectives, strengthening further our principles of deep collaboration, equity and care.
Equitable recruitment and retention strategy: Building on our existing progress in inclusive hiring, you will work closely with the CEO and SLT to evolve and champion our recruitment and retention strategy. You will continue to refine our processes, ensuring we remain at the forefront of removing access barriers and nurturing a diverse, flourishing, and long-term workforce. You will be responsible for timelining, creating Job Descriptions; advertising strategy and budget; liaise with hiring manager; referencing; offer letters & contracts.
People development & care: Working closely with the CEO and SLT, contribute to the development and lead on the implementation of training, continuous professional development processes and policies that enable transparency, peer to peer feedback, psychological safety, professional development and empowerment.
Delivery strategy: Working closely with the Head of Programmes, design and drive a capacity planning strategy for the team across 20+ projects to ensure impact delivery as well as balanced workloads.
Cross-cutting principles: Working closely with the CEO, leading internal policy work, you will steward and expand our internal policy framework, ensuring that our established principles of wellbeing, diversity, accessibility, and anti-racism continue to be deeply woven into the fabric of every new and existing policy.
Operational excellence (Approx 30%)
Systems improvement: Enhance and adjust systems, processes, and best practices to ensure they are flexible enough to respond to the lived realities of a diverse team.
Digital access: Lead the planning and implementation of IT and digital strategies that facilitate accessible and collaborative remote/hybrid working.
Compliance and safety: Maintain and communicate health, safety, and security protocols through a lens of collective care and team protection.
Process standardisation: Working with the CEO and Finance Manager, drive consistency across HR, admin, and finance to reduce cognitive load and administrative friction for the team.
HR & financial administration (Approx 20%)
HR:
HR Software & data ownership, maintenance and ensuring consistency in colleagues use of the software.
Act as the primary point of contact for HR enquiries, accessibility requests, and leave calculation.
Act on behalf of the CEO in handling confidential issues with care and restorative intent & liaising with external HR advisor.
Financial support: In partnership with our Finance Manager, coordinate confidential finance administration, including payroll, pensions, and audit preparation, ensuring all team members are supported by stable financial operations.
Resource management: Manage IT and Operations budgets.
Contract management: Oversee the administration of employment contracts and agreements and NDAs for freelancers, as well as internship placements to ensure fair and clear working agreements.
Executive support & governance (Approx 10% of the time)
Leadership partnership: Support the SLT in strategic direction, planning, and workforce development so they can focus on fundraising, advocacy and high-level impact work.
Support the CEO on internal communications, business travel, scheduling, diary management, technical assistance.
Board: Manage all JB Board administration, including arranging quarterly meetings, minutes, etc.
Funding & tenders: Provide necessary operational and organisational information for funding applications and manage portal processes for payments and offers.
Office Management: Lead on the management of JB’s office, ensuring that the office is a comfortable working environment and equipment is maintained. Be the first point of contact for Somerset House, facilities, and for office related issues.
Person Specification
Essential
HR Expertise: Six to eight years of demonstrable practical experience in designing and implementing People centred strategies with a focus on collaborative leadership rooted in inclusion, equity, diversity and care (six to eight years of experience). We’re particularly interested in someone experienced and/or genuinely interested in participatory design methods that incorporate the lived experiences of a diverse team.
Operational excellence: Six to eight years of demonstrable practical experience of developing and implementing effective operations strategies and effective systems and processes that enable organisational excellence and staff wellbeing.
A genuine, demonstrable commitment for the role of culture in addressing the climate, environment and justice crises, preferably with experience of working with values-led teams working on systemic issues especially working across climate, environmental and justice issues.
Demonstrable experience of planning and implementing streamlined digital operations, bringing a seamless and cohesive approach to IT and software solutions.
Strategic thinking with an eye for detail: Ability to contribute to high-level strategy while maintaining excellent attention to detail.
Excellent communication skills: Ability to communicate key messages effectively across various written and verbal forms.
Broad familiarity with financial and business principles.
Effectively manage competing priorities and adapt and respond as business needs require
Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.
Creative problem solving skills
A proactive, flexible approach, and ability to progress work independently in a fast paced environment.
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to apply
If you’d like to apply, please:
Complete the application form and equal opportunities monitoring form found on our website.
Submit these via our application portal by 11.59pm on Sunday 17th May 2026.
We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.
We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.
If you read this JD and felt you *almost* matched (if you have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education) we very much want to hear from you! We also believe class is not defined by education or parental occupation alone. If you identify as working class by your current financial experience and lifestyle, that counts.
Our commitment to meeting underrepresented individuals in the sector:
Guaranteed Interview Scheme and Positive Action
As part of our ongoing commitment to building a team that better reflects the people, communities and causes we serve, we operate a Guaranteed Interview Scheme for disabled candidates, in line with the Equality Act 2010.
This scheme is available to candidates who identify as disabled (including under the social model of disability, encompassing physical, sensory, cognitive, mental health and long-term health conditions) and who can demonstrate within their application that they meet all of the essential criteria outlined in the job description. Candidates will be asked within the equal opportunities form whether they wish to be considered under this scheme. This information will be handled in confidence and will only be shared with those involved in the shortlisting process where necessary to apply the scheme.
We are committed to increasing the diversity of our workforce and recognise that some groups are underrepresented within our organisation and sector. We therefore actively encourage applications from people from ethnically diverse backgrounds. Where candidates are equally qualified, we may apply positive action in line with the Equality Act 2010 to select a candidate from an underrepresented group, where this is a proportionate means of addressing underrepresentation.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.
Legacy giving is a vital and growing part of Greenpeace UK's fundraising programme, generating £5–7.5 million each year and playing a crucial role in securing long-term, sustainable income. Following a recent step-change in investment, there is now a significant opportunity to accelerate growth and position legacy giving more centrally across Greenpeace UK’s fundraising and supporter engagement.
This role is central to Greenpeace UK’s legacy programme, managing a varied caseload from straightforward estates to complex and high-value cases. As a newly created position, it brings legacy administration fully in-house and will play a key role in ensuring income is realised in full, accurately managed, and delivered in line with best practice.
As Legacy Case Manager, you will:
Essential skills and experience:
A legal, probate, or legacy administration qualification is advantageous but not required.
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.
Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.
Anti-racism and inclusion commitments
Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.
As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.
If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the link contained within the applicant pack.
Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.
Employee benefits
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
EVENTS MANAGER (Foodbank)
OASIS HUB WATERLOO
Hours: Up to 32 hours per week (0.8FTE)
Contract: 1-year fixed term (with view to extend)
Salary: £26,980 per annum (including London Weighting) £33,725 for 1FTE
We are looking for a person with:
· Great character, chemistry and competency.
· Recent and proven experience managing events that have raised significant funds.
· Progressive and successful experience and approaches in fundraising.
· First class team spirit and cohesion.
Is this you? Great – read on.
Oasis Hub Waterloo co-develops and co-delivers a wide range of integrated community services including a community centre, primary and secondary Academies, adult and further education opportunities, early years support, a Foodbank, advice services, a community farm, and well developed and diverse programmes for young people.
Purpose of job
This role will lead on Events management for Oasis Hub Waterloo with a focus on securing funds for Lambeth & Croydon Foodbank (which is part of Oasis Hub Waterloo) and our associated services.
To apply please email your CV (max of two pages) and a Supporting Statement.
Your Supporting Statement (max of two A4 pages) must share specific and relevant examples demonstrating how your qualities and experience will enable us to increase our income generation through events.
Inspire and impress us!
Return your CV and Supporting Statement by 5pm on Sunday 10th May 2026
Face to face Interviews will take place in Waterloo on the 14th May 2026.
If you want an informal chat about this role, get in touch with Stu (Head of Youth Services and Fundraising at Oasis Waterloo). Please visit the Oasis Charity Jobs Website for further details.
As part of the package, Oasis offers:
· Flexible working where possible with family friendly policies
· A non-contributory pension scheme, currently offering 7% employer contribution
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidate must have the right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1136965
The client requests no contact from agencies or media sales.
Outdoor and Sustainability Education Specialists (OASES) are seeking to appoint a highly organised and proactive Office Administrator to join our friendly and passionate team.
This is an exciting time to join OASES as we continue to grow our reach and impact. We are a charity committed to creating a more sustainable world where all children can thrive, and we are looking for someone who shares our values and enthusiasm for sustainability, education and community.
This is a varied and hands-on role at the heart of the organisation. The successful candidate will play a key role in the smooth day-to-day running of the office, supporting both administrative systems and essential financial processes.
About the role
You will:
About you
We are looking for someone who:
The ideal candidate will be friendly, flexible and proactive, with a willingness to contribute to all aspects of office life—from administration and communications to supporting resource development and team activities.
An Enhanced DBS check will be required for this role.
Application Deadline: Monday 11th May 2026, 9am
Interview Date: Friday 15th May 2026
Salary: £48,225 – £52,080 (incl. London weighting)
Contract: Permanent
Location: Hybrid (minimum 40% in London office)
About the role
CAFOD is looking for a Senior Business Analyst to lead business analysis across Digital, Data and Technology (DDaT).
You’ll shape and assure digital and data-driven change, ensuring initiatives are clearly defined, value-focused, and aligned with real organisational needs. Acting as a bridge between stakeholders and technical teams, you’ll help deliver effective, sustainable improvements across CAFOD.
Key responsibilities
Lead business analysis for digital and data change initiatives
Support teams to define problems, assess options, and identify solutions
Ensure requirements are clear, prioritised, and delivery-ready
Lead and support testing and User Acceptance Testing (UAT)
Build strong relationships with stakeholders across the organisation
Facilitate workshops and support decision-making
Contribute to governance, planning, and continuous improvement
About you
Significant experience in business analysis at a senior level
Strong skills in problem definition, process improvement, and solution design
Experience translating business needs into clear requirements (e.g. Jira tickets)
Understanding of digital delivery and software development lifecycles
Confident working with senior stakeholders and cross-functional teams
Experience supporting or leading UAT
Desirable: Salesforce or Tableau certification
Additional information
Hybrid working with at least 40% office-based in London
Opportunity to lead and shape organisational change
Part of a collaborative, purpose-driven team
The full job description is available on CAFOD's careers page
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children and young people and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Salary: £35,668 – £39,005 pro rata
Hours: Part-time (21 hours per week)
Contract: Permanent
Location: Home-based (with regular travel across Brentwood Diocese)
About the role
CAFOD is looking for a Community Participation Coordinator to grow engagement across the Catholic community in Brentwood Diocese.
You’ll inspire and support volunteers, build strong relationships with parishes and clergy, and increase participation in CAFOD’s work to tackle poverty and injustice.
Working as part of a regional team, you’ll help deliver plans that drive volunteer engagement, fundraising, and community action.
Key responsibilities
About you
Additional information
The full job description is available on CAFOD's careers page
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children and young people and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
We are pleased to invite applications for the following opportunity:
Borough Service Manager - Ealing
Hours: 37.5 hours per week (Saturday and Sunday mandatory)
Salary: £33,845 p.a.
A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton.
We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems.
Closing date: Wednesday, 13th May 2026
JOB DESCRIPTION: BOROUGH SERVICE MANAGER
TITLE: Borough Service Manager - Ealing
SALARY: £33,845 p.a.
HOURS: 37.5 hours per week (Saturday and Sunday mandatory)
BASED AT: Southall and Acton – Ealing Borough
REPORTS TO: Operations Manager
JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
1.Running a Service
The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG).
2. Staff Management
The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG.
They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers.
The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG.
The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency.
3. Finance
The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG.
The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following:
• All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG.
• For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG.
• For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice.
4. Training
While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year:
• Boundaries and Confidentiality
• Safeguarding
• Communication Skills
• Dealing with Difficult Behaviour
• Diversity & Discrimination
5. BoB Policies and Procedures
As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines.
In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception.
6. Incident Reporting
The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG.
•All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence.
•Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours.
•Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected.
•It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services.
•Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence.
•Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above.
7. Relationship Management
The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive.
8. General
•To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project.
•To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines.
•To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary.
•To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies.
•To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies.
•To work with the Operations Manager regarding the development of the weekend service and the management of volunteers.
•To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager.
•To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services.
•To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity.
•To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership.
•To prepare for and attend monthly supervision session with the Operations Manager.
•To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.
NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.
This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.
PERSON SPECIFICATION CRITERIA
Required Experience
Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs.
Knowledge and Skills
Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.)
Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital.
Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.
Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.
Good computer skills in the use of Word, Excel and Power-point.
Personal qualities:
The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.
Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.
Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be valued.)
Build on Belief, 2026
Build on Belief supports people who are struggling with, or are in recovery from their substance use; namely drugs and alcohol.


The client requests no contact from agencies or media sales.