45 Head of crm operations jobs

Are you an experienced Programme Lead, Programme Manager or Education Programme Manager looking for a role where you can combine operational leadership, stakeholder engagement and social impact?

EDT is seeking an ambitious and passionate Programme Lead to lead the delivery of innovative STEM and STEAM programmes across the Midlands and surrounding regions. As a Programme Lead, you'll play a critical role in helping young people discover future career pathways, develop essential skills and achieve their full potential through inspiring educational experiences.

Why Join EDT?

At EDT, our values are at the heart of everything we do:

• Passionate about creating equitable access to STEM careers.
• Dynamic in our response to a changing world.
• Collaborative with industry, educators and communities.
• Respectful of young people's potential and lived experiences.
• Join a charity with over 40 years of experience inspiring young people through STEM education.
• Help improve social mobility and create opportunities for young people from all backgrounds.

What You'll Be Doing

• Lead the successful delivery of STEM and STEAM programmes across the Midlands, ensuring exceptional experiences for students, schools, volunteers and partners.
• Build and develop strong relationships with schools, colleges, employers and stakeholders, helping to grow programme participation and regional impact.
• Monitor programme performance, KPIs, quality standards and impact reporting, using data and CRM systems to drive continuous improvement.
• Coordinate regional delivery teams, sessional workers and volunteers to ensure smooth, high-quality programme delivery.
• Support curriculum innovation and programme development, ensuring content remains relevant, engaging and aligned to learner and employer needs.

Please refer to the attached job description for the full responsibilities and person specification.

Who We're Looking For

• Experience delivering and managing education, outreach, youth engagement or STEM programmes across multiple sites or regions.
• Strong programme management and project delivery skills.
• Experience managing teams, volunteers or sessional staff.
• Strong stakeholder engagement and partnership-building experience.
• Excellent communication and presentation skills.

What's In It for You?

• Competitive Band C Salary £29,300 - £37,600 dependent on skills and experience.
• 25 days annual leave plus bank holidays.
• Up to 10% employer pension contribution.
• Life insurance worth three times annual salary.
• Hybrid and flexible working.
• Professional development opportunities.
• The opportunity to lead programmes that make a lasting difference to young people's futures.

Location

• Hybrid working.
• Birmingham office base with home working flexibility.
• Regional coverage across the Midlands, Cambridgeshire, Norfolk, Suffolk and parts of Wales.
• Full UK Driving Licence and access to a vehicle would be preferred, as travel and overnight stays required.

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