Head of people and engagement jobs

Do you want to help us make a lasting difference to the lives of dogs and their owners?
We’re searching for an experienced Legacy Officer, who will play a vital role in ensuring every gift left to Dogs Trust in a will reaches its full potential. This role sits at the heart of our work, as every legacy makes a difference to the dogs we support.

What does this role do?
As a Legacy Officer, you will: 

• manage a caseload of pecuniary, specific, life interest, and residuary legacies, ensuring the charity receives its full entitlement and maximising value where possible,
• liaise with external stakeholders, such as executors or solicitors, handling sensitive conversations efficiently and professionally,
• review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered,
• represent the charity’s interests in all legacy-related correspondence, handling queries from legal professionals and the public with professionalism,
• maintain accurate records using the First Class 4 database, support with reporting, and escalate significant matters to senior legal staff as needed.

Interviews for this role are provisionally scheduled for week commencing 17th August 2026, and will take place at our London office.

Could this be you?
With proven experience in legacy administration, you will have good knowledge of wills, probate, tax and trust law. With excellent attention to detail, you will be highly organised and able to demonstrate experience of managing and prioritising own caseload. A certificate in Charity Legacy Administration is desirable. 

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

The Senior Risk Relationship Manager provides pivotal leadership in risk management, operational resilience, governance and data protection across Hope for Justice and Slave-Free Alliance globally.  Advising on both threats, and opportunities across the organisation’s portfolio, producing insights on emerging themes, particularly those affecting modern slavery and human trafficking, and NGO operations

Operating at the second line of defence (L2), the role delivers independent oversight, guidance, and constructive challenge, strengthening risk management and compliance across the organisation. It supports and holds operational teams to account, ensuring risks are effectively identified, managed, and aligned with organisational risk appetite and governance requirements.

Aligned with ISO 31000 principles, the role leads the development, maturation, and embedding of an enterprise risk approach that integrates risk into strategy, operations, and organisational culture, enabling clear ownership across both centralised and decentralised functions.

The postholder works closely with operational and security leaders to strengthen organisational readiness for, and response to, major incidents and crises, ensuring effective escalation, coordination, and learning.

The role also incorporates Data Protection within the remit and is responsible for monitoring and advising on the organisation’s compliance with all applicable data protection laws.  provide objective oversight without conflicts of interest. 

It is not expected that the role holder is an expert in every aspect of data protection legislation from the outset, but must be able to upskill as needed, interpret requirements, and collaborate with external specialists where appropriate. Their role focuses on promoting good data protection practice across the organisation, including ensuring staff awareness and adherence to internal processes (e.g. completion of training, conducting DPIAs, and following approved procedures) and leading on the creation of these where gaps are identified. 

Main Duties

Risk Management

• Lead the strategic and operational development of the organisation’s risk framework, ensuring alignment with ISO 31000 and organisational context
• Coordinate appropriate identification and management of risk across all senior leadership and accountable roles, ensuring coverages of all 12 classifications of risk per the HfJ framework: (Security; Safeguarding; Health & Safety; Financial; Corruption; People & Culture; Cyber, Information and IT; Governance; Legal & Compliance; Reputational; Quality; Strategic)
• Develop and oversee an annual roadmap and schedule to monitor, evaluate, and report on organisational risk maturity, risk strategies and risk transfer.
• Maintain and continuously improve risk reporting tools, registers, and dashboards for global risk tracking and visibility.
• Coordinate training and communication that promote collaboration and ownership of risk across functions.
• Provide clear and accessible risk reporting to senior leadership, country directors, and the Board of Trustees (via subcommittees).

Risk Governance

• Lead coordination of the Risk & Compliance Committee, supporting the Chair to ensure key risks are accurately reported, well understood, and actively managed with Trustee oversight and governing mandates.
• Facilitate the setting of risk appetite and thresholds by the Board of Trustees, supporting their legal duties relating to risk, and ensuring organisational accountability.
• Author and maintain core risk policies in line with governance appetites and policy frameworks.
• Provide clear, concise and decision-oriented risk reporting to senior leadership and the Board of Trustees

Strategy Integration

• Support strategy owners to plan and monitor achievement against commitments, identify delivery risks, and develop mitigation strategies.
• Author the organisation’s annual Strategic Risk Outlook along with relevant country/thematic briefings.
• Embed risk-based thinking into decision-making, strategic planning and programme delivery to identify both threats and opportunities.

Incident & Crisis Management

• Serve as a core member of the Incident and Crisis Management Teams (IMT/CMT), advising and supporting leadership and country teams during critical incidents.
• Coordinate internal investigations into serious incidents, liaising with the Charity Commission as required.
• Maintain the incident register, ensure robust documentation, and facilitate post-incident reviews, learning and feedback to risk registers.
• Support development of the organisation’s complaints, accountability and whistleblowing mechanisms. 
• Strengthen organisational readiness and resilience for potential high-impact events.

Data Protection

Compliance & Governance 

• Keep the organisation on track with UK GDPR and equivalent laws in other regions. 
• Make sure policies are up to date and actually used in day-to-day work. 
• Offer clear, practical advice on what the law requires and how teams can meet it. 
• Act as the central point of contact to the Information Commissioners Office (and other authorities) in the event of major data related incidents.

Data Protection Impact Assessments (DPIAs) 

• Lead the DPIA process and ensure alignment across the organisation. 
• Help teams understand when a DPIA is needed and how to assess risks. 
• Step in on complex or high-risk DPIAs to guide decision-making and agree on safeguards. 
• Initiate DPIAs and involve the right people; providing oversight and guidance. 
• Check that decisions and DPIA findings align with legal obligations. 

Advisory & Support 

• Act as the go-to person for data protection questions from staff. 
• Support project and operational teams to build privacy into new systems and ways of working. 
• Advise on lawful bases, consent, transparency, and everyday compliance questions. 

Training & Awareness 

• Lead the organisation’s training and awareness activities relating to data protection. 

Risk Function: 

• Connect DPIA outcomes with wider organisational risks. 
• Ensure systems are designed with strong security and privacy controls. 

Key Result Areas

• Consistent application of the organisation’s risk management framework. 
• Clear and timely reporting of key risks and opportunities to governance bodies. 
• Continuous improvement in risk maturity and learning culture. 
• Professional, transparent, and effective incident and crisis management.
• Strong collaboration between risk, operations, and programme teams.
• Integration of risk considerations into major organisational strategies and initiatives. 
• Consistent DPIAs in line with organizational risk.

Soft Skills

• Strategic thinking – ability to connect detailed risks to big-picture objectives. 
• Stakeholder engagement – builds credibility and trust at all levels.
• Adaptive communication – explains complex issues clearly and constructively.
• Problem-solving – confident and calm in uncertain situations.
• Execution – confident in the high-quality delivery of deep and complex work
• Collaboration – works effectively across teams and geographies.
• Emotional intelligence – empathetic, balanced, and composed in high-pressure situations.
• Resilience – maintains professionalism and focus through organisational change. 
• Integrity – upholds confidentiality and ethical standards at all times. 

Technical Skills

• Strong understanding of enterprise risk management, ISO 31000, and governance structures.
• Experience analysing and reporting risks across multiple jurisdictions. 
• Proven ability to design and maintain risk policies, frameworks, and guidance.
• Skilled in digital systems for risk and incident management (Power BI, Excel, PowerApps).
• Understanding of safeguarding, security, and cyber risks within an NGO context.
• Familiarity with Board governance processes and committee reporting.
• Experience leading after-action reviews and embedding organisational learning.
• Knowledge of modern slavery and human trafficking risks in global operations.

Experience

• Minimum six years of relevant experience managing programmes, operations, or risk in international development, humanitarian, or human rights contexts.
• Experience managing serious incidents in security, safeguarding, reputational, or crisis areas.
• Experience working with Data Protection issues and management thereof
• Experience working across multiple countries or sectors (desirable). 

Education

• Educated to degree level
• Professional certification in risk management (ISO 31000, Institute of Risk Management), Global Governance, or a related field. With two additional years of professional experience desirable. 
• Project management certification (PMD Pro, PRINCE2, Agile) desirable. 

We expect all our employees to understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that encounters our work and reporting concerns if they do arise.

As part of Hope for Justice/Slave Free Alliance, you will benefit from an excellent package including:

• 28 days annual leave plus bank holidays (pro rata)
• 1 day Marriage Leave
• Birthday Day
• Enhanced employer pension contributions
• Company sick pay
• Enhanced maternity and paternity pay
• Access to our Employee Rewards Platform, providing discounts and offers for well-known retailers
• Free, confidential Employee Assistance Programme for staff and their family
• Professional development opportunities
• Professional memberships paid
• Flexible and hybrid working

Applications will be reviewed and interviews held on a rolling basis. The advert may be removed prior to the closing date if the position is filled. If you are interested in this role please ensure to submit your application as soon as possible.

Role Purpose

The Employment & Skills Manager will lead the development and delivery of our current and future Employment & Skills programmes, overseeing the successful delivery of the existing EFL Training Ground, Future Dons, DIVERT and Street Soccer projects.

A key aspect of the role will be to support the development of the Foundation's exciting new Health & Community Hub at the stadium, helping to shape a vibrant, inclusive space that promotes education, employability, health and wellbeing. This will include contributing to the creation of dedicated mentoring spaces and exploring the potential development of a Youth Hub in partnership with a range of stakeholders, creating new opportunities for young people and the wider community.

Working collaboratively across Foundation departments and with external partners, the Employment & Skills Manager will embed a consistent Work Experience and Volunteering pathway across the organisation, expand the Foundation's mentoring offer to schools, and develop innovative programmes that respond to local community needs while strengthening partnerships and maximising social impact.

DUTIES & RESPONSIBILITIES

• Manage the development and growth of Employment & Skills projects, including the effective line management of the Employment & Skills Team members. Leading various mentoring and skills development projects and sessions.
• Drive programme design, delivery, and quality assurance in consultation with stakeholders, internal teams, and beneficiaries.
• Work with key internal staff to develop and embed a clear process, pathway and framework for volunteering and work experience across the organisation. Training staff to implement an effective framework that supports young adults to take early steps into the industry.
• Regular monitoring of staff performance and development to ensure all are working towards meeting programme objectives and KPI’s. Building a high-performing and collaborative team, fostering a culture of resilience, togetherness and constant improvement.
• Oversee all programme budgets, ensuring cost-effective and compliant use of funds. Ensuring all programmes are delivered within budget
•  Monitor financial projections, reporting, and adherence to contractual obligations and funder/donor requirements.
• Develop and oversee Monitoring, Evaluation and Learning frameworks to assess impact. Preparing reports for internal and external stakeholders as required.
•  Ensure robust data capture, analysis, and reporting systems are in place across all projects. Utilising equality, diversity and inclusion data to ensure programmes align to the organisation strategy, supporting communities facing the greatest need and worst health outcomes.
•  Build, nurture, and strengthen strategic partnerships with delivery partners, funders, and community stakeholders.
• Represent the Foundation on working groups, championing our vision and mission to diverse audiences. Including local DWP, EFL and Schools and sport partnerships.
• Work with the Head of Programmes to identify development opportunities and service gaps within existing programmes, subsequently approaching suitable partners and/or funders.  Including writing funding applications.
• Work closely with the Communications teams to produce effective marketing literature and promotional materials to aid recruitment. Ensure success stories and case studies are captured.
• Responsible for quality assurance of the projects ensuring the needs of each partner are met. Regular monitoring of staff performance and development to ensure all are working towards meeting programme objectives and KPI’s.
•  Be the Designated Safeguarding Officer for Employment & Skills projects, liaising with associated partner Safeguarding Team’s to ensure a clear line of reporting to AFC Wimbledon Foundation Safeguarding Team. Ensuring all activity is suitably risk assesses.
• To create a safe environment and act to protect all young people and vulnerable adults that are either within the care of your programmes or attending club premises and report any concerns to the Safeguarding Lead.
• To adhere to the Foundation’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
• To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
• Deliver additional roles and responsibilities as agreed by Line Manager.

PERSON SPECIFICATION

Qualifications:

· Hold a relevant higher education or industry recognised certification or have a minimum of 5 years’ experience working within Charity and/or football and sports industry.

· Mentoring, Youth Work or Health & Social Care related qualification.

· Institute of Leadership and Management qualification or willing to work towards.

· Emergency Aid and Safeguarding Children Certificates.

· Ability to travel to activity & meetings across London and surrounding areas / Full Driving License

Experience:

· Experience of working in a management role at a Charity and/or football and sports industry.

· Experience of designing, delivering and managing employment, mentoring and training programmes to achieve set outcomes. 

· Strong project management skills able to manage multiple strands of work to a high level.

· Outstanding track record in developing employment and skills opportunities for hard to reach groups.

· Knowledge of M&E and quality assurance programmes relevant to the industry sector.

· Knowledge of Community Club Organisations and Football Charity Programmes.

· Good knowledge of ED&I practices and policies, local demographic and social needs.

Skills & Behaviors

· Ability to lead, motivate and influence participants, staff, and partners to work towards greater community outcomes.

· Ability to build strong cross-departmental and organisational relationships.

· Strong analytical skills, proficient in the use of ICT and ability to analyse data and create reports.

· Ensures the secure and professional management of confidential information.

· Good communication and organisation skills.

· Confident and outgoing personality.

GENERAL INFORMATION

The Employee must at all times carry out his/her responsibilities with due regard to the AFC Wimbledon Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act.

The Employee must act to protect all young people and adults at risk that are in their care or attending the Company’s premises.  The Employee must report any misconduct or suspected misconduct to the Safeguarding Manager.

The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.

The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

At London City Mission we are passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches. 

Bridge House is a new Christian community-based homelessness prevention project that bridges the gap between being at risk of eviction and long-term stable housing.It works, particularly with men from displaced backgrounds providing short-term accommodation and holistic support in partnership with local churches for up to 10 men who are at risk of homelessness.

Through practical, emotional,spiritual, and community-based support, Bridge House helps residents build stability and transition successfully into independent living and integrate into life in the UK. 

We are looking for a full-time Project Leader to lead this exciting new ministry at Bridge House. 

About You: 

• You are passionate about working with marginalised people and providing the support required to enable genuine lifestyle change. 

• You are passionate about partnership with Churches and sharing the love of Jesus with all those we work with. 

• You have excellent communication and interpersonal skills, whilst being able to work on your own initiative, think creatively and act with the utmost integrity. 

About the Role: 

Project Leader – Bridge House 

• You will work as part of a mission team toconfidentlylead and developBridge Housesupportedhousingproject. 

• You will manage the Bridge House support team to develop individual client led support plans for each resident and in providing one to one support for those individuals, always maintaining a high standard of care while also taking on a caseload of residents to support yourself. 

• You will maintain an atmosphere where positive change and growth is encouraged and a place where tenants can take positive steps that will enable them to move on and lead independent and responsible lives. 

• You will share the love of Christ and take opportunities for sharing the gospel with the guests 

• You will assess prospective residents’ suitability to the project. 

Salary:  £37,720 plus benefits 

Location: Bridge House, London Bridge 

WorkingHours:Full-time (40 hours inclusive of lunch breaks) 

Contract: Fixed-Term - 24 months

There is an occupational requirement that the person appointed be an evangelical Christian. 

We welcome applications from people of all backgrounds. We recognise that men are currently underrepresented within this ministryproject and, as part of our commitment to building a diverse team, we particularly encourage applications from men. Appointments will be made on merit. 

Closing date for applications: Thursday 13th August 2026 at 12noon 

TO APPLY

Please take care to read the guidance notes on the application form before completing.

Interviews will be held on Monday 24th August 2026.

We're hiring: Communications Manager

The Work Rights Centre is looking for a passionate communications or press professional to lead our agenda-setting media coverage. The successful candidate will develop and deliver our comms strategy, lead on media relations to amplify our impactful work, and devise strategic systems-change campaigns.

This is an ideal opportunity for a candidate with a strong sense of justice and storytelling background, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate flexible and remote work, and offer enhanced pension, annual leave, parental leave and sick pay benefits.

• Pay: £38,000 - £42,000
• Contract length: Permanent
• Hours: Full-time (37.5 hours per week) or part-time
• Location: London hybrid (with possibility of remote-only for an exceptional candidate)

The role

You’ll set the strategic direction of our comms work, ensuring that it drives our strategic objectives, and lead the press office function. You’ll find the story potential in our legal and research work, and secure extensive media coverage through maintaining strong relationships with journalists from across the political spectrum.  You will create and publish high-quality and up to date content across our website, newsletter and social media channels. This is a real opportunity to lead on all aspects of the communications function in an impactful organisation, and contribute to systemic change.

About you

We seek an enthusiastic and passionate professional with minimum 3-5 years experience in a dedicated communications or press role.

You will also have:

• A track-record of securing high-quality, agenda-setting media coverage.
• Good contacts across editorial boards.
• A track-record of successful delivery against comms objectives on social media.
• Experience developing, executing, and evaluating data-driven communication strategies.
• Strong understanding of the UK political and media landscape, with a sharp eye for reactive opportunities.
• Good knowledge of website and social media content management systems.
• Excellent written and verbal communication skills.

Please download the job description for full responsibilities and complete person specifications.

To apply send two samples of your recently published work, along with your  CV and cover letter by the end of Sunday 9th August.

Partnerships Executive

£31,394pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)

Join us at WWF-UK – Partnerships ExecutiveSenior Digital Channels Analytics Manager

About the role

We’re excited to be recruiting a Partnerships Executive to support the delivery and growth of WWF-UK’s sector-leading corporate partnerships, helping to drive impact for nature through some of the UK’s most ambitious and influential collaborations.

At WWF-UK, we know we cannot tackle the challenges facing our planet alone. Our partnerships bring together businesses, innovators and changemakers to help drive action for climate, nature and sustainability at scale.

This role sits within the Partnerships Management Unit, the team responsible for delivering and growing WWF-UK’s portfolio of long-term strategic partnerships with organisations including Sky, HSBC, GSK, KPMG and Reckitt.

As Partnerships Executive, you’ll play a key role in helping partnerships deliver against WWF-UK’s strategic goals across income, influence, advocacy and engagement. You’ll support the day-to-day delivery of partnership activity, help build strong relationships with partners and colleagues across the WWF Network, and contribute to projects and experiences that create meaningful impact for nature.

This is a varied and collaborative role combining relationship management, project coordination, communications and operational support to the wider partnerships team. You may also have the opportunity to manage smaller partnerships directly or support a larger strategic partnership as part of a wider matrix team.

We’re looking for someone who is highly organised, proactive and relationship-focused, with the ability to manage multiple priorities while bringing energy, attention to detail and a strong commitment to WWF’s mission.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

· Experience supporting relationship management within a commercial, charity or partnership environment

· Excellent organisational and administrative skills, with the ability to manage multiple priorities and deliver to deadlines

· Strong communication and presentation skills, with the ability to build positive working relationships internally and externally

· Experience coordinating projects, events or partnership activity across multiple stakeholders

· Strong attention to detail, including experience managing information, budgets, reports or tracking systems accurately

· Experience supporting the delivery of engagement activity such as events, communications, fundraising or volunteering initiatives

· Collaborative approach, with the ability to work effectively across teams and with a wide range of colleagues and partners

· Proactive and solutions-focused mindset, with the confidence to take ownership and drive work forward

· Strong planning and coordination skills, including the ability to work flexibly in a fast-paced environment

· Ability to manage and prioritise a varied workload while maintaining a high standard of delivery

· Commitment to WWF’s mission and values, with enthusiasm for helping drive the success of WWF-UK’s partnerships work

Desirable

· Understanding of how companies work with charities, NGOs or purpose-driven organisations

· Fundraising and/or employee engagement experience

· Experience supporting partnership reporting, financial processes or impact tracking

· Knowledge or interest in sustainability, climate or conservation issues

· Experience working within partnership, account management or stakeholder engagement environments

· Experience coordinating internal or external events and engagement activities

· Experience working across matrix teams or within large, complex organisations

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays

• Flexible working options, to support your work life balance

• 5% employer contribution to pension, rising to 10% with employee contribution

• Learning and development opportunities to help you grow

• Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We're a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date - 19/08/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Oriau: Rhan amser: 15awr yr wythnos dros gyfnod o 4 i 5 o ddiwrnodau | Cyfnod penodol: Blwyddyn o’r dyddiad penodi

Gradd B: £25,178 – £27,241 (pro-rata)

Dyddiad cau ar gyfer gwneud cais: hanner nos ddydd Sul 23 Awst

Rydym yn chwilio am Gynorthwyydd Gweinyddol brwdfrydig ac effeithlon i ymuno â’n sefydliad croesawgar sy’n prysur dyfu. Dyma gyfle cyffrous i gefnogi’r gwaith o gyflwyno ystod eang o weithgareddau ar draws sefyllfa academaidd, gyhoeddus a gwleidyddol Cymru. Mae’r swydd hefyd yn cynnwys cefnogi cyfarfodydd, gwaith cyfathrebu, a meysydd eraill yn CDdC wrth iddynt ddatblygu. O’r herwydd, mae’n cynnig profiad cyflawn, gwerth chweil, naill ai i weithiwr gweinyddol profiadol neu i rywun sydd awydd datblygu ei yrfa.

Mae hon yn swydd hyblyg, ran amser am gyfnod penodol o flwyddyn i ddechrau a bydd yn rhoi cymorth hanfodol i’n tîm bach a chyfeillgar i’n galluogi i gyflawni ein strategaeth pum mlynedd uchelgeisiol er budd Cymru. Rydym yn chwilio am rywun hyblyg, cefnogol a threfnus. Ar gyfer rôl lefel Cynorthwyydd, nid ydym yn disgwyl i chi fod â phrofiad sylweddol o waith blaenorol, ond rydym yn chwilio am rywun sy’n gallu ysgogi ei hun, sydd ag awydd i ddysgu, ac mae agwedd ragweithiol wrth gynorthwyo pobl eraill a dod o hyd i ddatrysiadau yn hanfodol.

Mae CDdC yn sefydliad dwyieithog sy’n cefnogi’r rhai sy’n siarad Cymraeg yn rheolaidd, yn ogystal â phobl sy’n dysgu’r Gymraeg ar hyn o bryd, waeth pa lefel. Nid yw bod yn rhugl yn y Gymraeg yn ofynnol ar gyfer y swydd hon, ond mae’r gallu i gyfathrebu yn y Gymraeg yn ddymunol, a’r parodrwydd i ddysgu yn hanfodol.

*********************

Hours: 15hrs per week to be worked over 4-5 days | Fixed term: 1 year from appointment

Salary: Grade B: £25,178 – £27,241 (pro-rata)

Application deadline: midnight on Sunday 23 August

We are seeking a motivated and efficient Administrative Assistant to join our growing and welcoming organisation. This is an exciting opportunity to support the delivery of a wide range of activity across Wales’ political, public and academic life. The role also includes support for meetings, communications, and other areas within LSW as they develop. As such, it offers a great all-round experience, whether for an experienced administrator or someone looking to develop their career.

This flexible, part-time role is fixed term for one year in the first instance and will provide essential support to our small and friendly team – enabling us to deliver our ambitious five-year strategy to benefit Wales.We are looking for someone who is adaptable, supportive and organised. For an Assistant-level role we do not expect you to have substantial previous work experience, but we are looking for a self-starter with a keenness to learn, and a proactive attitude to assisting others and finding solutions is essential.

LSW is a bilingual organisation that supports active Welsh speakers and learners at all levels. Fluency in Welsh is not a requirement of this post, but the ability to communicate in Welsh is desirable, and a willingness to learn is essential. 

The International Agency for the Prevention of Blindness (IAPB) is partnering with Robertson Bell on a retained basis to recruit a Director of Finance on a permanent basis. This is a rare opportunity to join a globally influential organisation at a pivotal point in its growth, leading the transformation of the finance function whilst helping drive the organisation's ambitious mission to eliminate avoidable sight loss worldwide.

This is far more than a traditional Finance Director role. The successful candidate will inherit a finance function ready for transformation, with the full backing of an ambitious Senior Leadership Team committed to investing in modern systems, stronger processes and strategic financial leadership. It is an exceptional opportunity for an ambitious finance leader looking to make their first move into a Director position, whilst remaining close to the operational detail and leading meaningful organisational change.

The role

• Partner with the Deputy CEO and Senior Leadership Team to shape the organisation's financial strategy and support the delivery of its ambitious three-year strategic plan.
• Lead the transformation of the finance function, moving from manual, spreadsheet-led reporting to streamlined systems, efficient processes and insightful business partnering.
• Oversee budgeting, forecasting and financial planning, including scenario modelling to support significant organisational growth and major international funding opportunities.
• Deliver high-quality management reporting for the Executive Team, Finance & Audit Committee, Board of Trustees and major international funders.
• Lead the production of statutory accounts, oversee the annual audit process and ensure full compliance with Charity Commission, Companies House and tax requirements.
• Develop robust financial controls, policies and governance frameworks that support a growing international charity.
• Manage treasury activities, cashflow and foreign currency exposure across an increasingly global operation.
• Build strong relationships with budget holders across the organisation, embedding a proactive and commercially minded finance business partnering culture.
• Lead, develop and mentor a small finance team, fostering a collaborative and high-performing environment.
• Play a key leadership role in organisational decision-making, helping ensure finance is viewed as an enabling function that supports innovation and impact.

The organisation

The International Agency for the Prevention of Blindness is the only global alliance dedicated to eliminating the world's avoidable vision crisis. Representing NGOs, professional associations, hospitals, academic institutions, corporations and philanthropies, IAPB works to influence policy, mobilise investment and strengthen health systems across the world.

The organisation has experienced significant growth in recent years, expanding to over 50 staff and securing substantial new investment to support its ambitious global agenda. This includes convening the inaugural Global Summit for Eye Health in November 2026, bringing together heads of government, multilateral organisations and major funders to accelerate progress towards ending avoidable sight loss for the 1.1 billion people currently living without access to the eye care they need.

With strong leadership, genuine investment in organisational development and a culture built around being ambitious, collaborative, inclusive and strategic, IAPB offers an outstanding opportunity to shape both the finance function and the future direction of the organisation.

Essential criteria

• Fully qualified accountant (ACA, ACCA, CIMA or equivalent).
• Experience working within an international charity.
• Strong understanding of charity finance, including restricted funding, grant reporting and Charity SORP.
• Demonstrable experience producing high-quality financial reporting, budgeting and statutory accounts.
• Experience improving financial systems, controls and reporting processes.
• Proven ability to build effective relationships with senior stakeholders, trustees and non-finance colleagues.
• Strong leadership skills, with experience developing and supporting finance teams.
• Commercial mindset with the ability to translate financial information into strategic insight.
• Excellent communication skills, with confidence presenting complex financial information to a range of audiences.

Apply now

This is a permanent, full-time position with a salary of £87,000 based on a hybrid working model requiring one day per week in the London office, typically on Tuesdays.

The role offers an excellent benefits package, including a 10% employer pension contribution, 30 days annual leave plus bank holidays, flexible working, enhanced family leave policies and an Employee Assistance Programme.

Role Overview

This is an exciting time to be joining the charity! Our new strategy focuses on growth and long-term sustainability, with ambitious plans to extend our reach and impact nationally and to expand and diversify our services. Our long-term ambition for the future is a transformed landscape of multi-disciplinary therapeutic support in schools, with UP acknowledged and recognised as a thought-leader, innovator, preferred collaborator and convener.

We are entering a period of significant growth and change driven by our new strategy, and the Clinical Director will play a pivotal role in shaping the evolution of our clinical approach, delivering our strategic priorities, and representing UP as a credible and influential clinical leader.

You will provide strategic clinical leadership and robust clinical governance across the charity, ensuring our services remain safe, effective, evidence-based and responsive to need. You will champion high standards of multidisciplinary practice, leading and developing our clinical workforce, providing clinical oversight and support, driving improvement and innovation, and building infrastructure, capability and clinical excellence needed to support our future growth.

This is a hands-on leadership role that combines strategic vision with operational delivery. While the role balances both strategic and operational responsibilities, we anticipate that, through building internal capability and capacity, the focus will evolve over time towards a greater emphasis on strategic leadership, innovation, growth and impact. There is real opportunity to make this role your own.

We are looking for a strategic, confident and adaptable leader who will thrive in a growing organisation and enjoy working innovatively and collaboratively. You will be able to inspire confidence and credibility across a wide range of audiences, be passionate about the value of multidisciplinary working to achieve the very best outcomes for children and families, and be motivated by the opportunity to lead meaningful and lasting change.

Making your application:

• Please make your application by submitting your CV, along with a cover letter which clearly demonstrates how you meet the person specification criteria (we will be shortlisting candidates closely against the person specification).
• Interviews will be arranged on a rolling basis, as suitable applications are received. Please note that we may close the advert prior to the closing date, so please don’t delay submitting your application! We will keep you updated on your application by email, and will let you know about anything you will need to prepare if you are shortlisted.
• For further information, or if you require any reasonable adjustments at any stage of the application process, please contact us.
• We are committed to safeguarding and promoting the welfare of children and young people and expect all those who work with us to share this commitment. It's a criminal offence for a person to apply to work with a group from which they have been barred from working.

As Supporter Care Coordinator, you’ll be the first point of contact for people engaging with our three charities: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity. You’ll play a key role in delivering excellent service, managing a wide range of enquiries from supporters—whether they’re donating, fundraising, or simply seeking information.

The role requires you to become highly knowledgeable about activities across our three charities, engaging with internal teams and maintaining a positive, helpful presence in all interactions.

You’ll handle supporter enquiries across various communication channels, ensuring timely responses within our service level agreements. From processing donations and managing complaints to maintaining accurate records in the fundraising database (Raiser’s Edge), you’ll help ensure a smooth, efficient experience for every supporter. You’ll also be helping to manage relationships with external suppliers, making sure they deliver on our high standards of supporter care.

This is an ideal opportunity for someone who enjoys solving problems, values attention to detail, and thrives on building relationships. We’re looking for someone who is up for getting involved with all areas of  fundraising with the drive to make things run just that bit smoother. Whether it’s improving how we manage enquiries about our events or making sure donors get a special thank you. This role needs someone who is proactive about providing the best experience for our supporters and can build great relationships with the team to do so.

The Team
The role is within the Individual Giving, Legacies & Supporter Care team. The team is led by a Head of
Individual Giving who manages these vital areas of public fundraising. This role will be managed by the  Supporter Care Manager.

Key Relationships
Internal: All fundraising teams, Funding Team, Gift Processing, Fundraising Database, Legal and Compliance, Digital, Marketing and Communications.
External: Fundraisers and donors (the public), Guy’s and St Thomas’ Hospital trust staff, Agencies operating face to face fundraising, fulfilment agencies, events operations agencies

Key Responsibilities

Supporter Enquiries & Communication

• Act as the first point of contact for supporters via email, telephone, voicemail and post, delivering warm, professional and responsive customer service across all our charity brands.
• Triage and respond to a wide variety of enquiries – from donations and event registrations to complaints and requests – within a 48-hour timeframe, in line with our service level agreements.
• Engage with supporters with empathy and kindness, helping to build long-term relationship and positive experiences.
• Handle sensitive requests such as cancelling or amending regular gifts, updating contact preferences, and allocating donations to specific funds.
• Manage and escalate complaints appropriately, ensuring they are logged accurately in Raiser’s Edge and resolved in line with our policies and timelines.
• Liaise with third-party agencies, particularly face-to-face and door-to-door fundraising partners, to ensure prompt resolution of supporter issues and flag delays or concerns to relevant internal teams.

Donation Processing & Database Management

• Process donations received over the phone, ensuring secure handling and accurate entry into the database.
• Update and maintain supporter records in Raiser’s Edge CRM, recording all communications and actions taken.
• Work closely with the Gift Processing team to ensure timely thanking of donors and that all relevant correspondence is correctly documented.
• Respond to specific donation-related requests, such as Gift Aid updates, tribute gifts, or restricted fund allocations, with care and accuracy

Process Management & Operational Support

• Manage and improve core Supporter Care processes, ensuring team documentation, templates, and workflows are regularly reviewed and kept up to date.
• Use mapping tools like Mural and Visio to visually present processes.
• Lead on the upkeep of supporter communication tools, including templated responses, acknowledgement letters, and postal receipts.
• Maintain operational systems such as the franking machine and oversee supplies of stationery, packaging, and materials used across the team.
• Handle briefing documents from fundraising and funding teams, ensuring necessary updates to processes and supporter care materials are implemented.

Insights, Reporting & Continuous Improvement

• Collect both quantitative (e.g. response times, enquiry volumes) and qualitative (e.g. supporter feedback) data to measure Supporter Care performance and help to identify areas for improvement.
• Contribute to quarterly reporting exercises, including complaint analysis and supporter experience metrics.
• Share supporter stories, feedback and ideas with the wider fundraising and supporter experience teams to help shape more meaningful engagement.

Collaboration & Cross-Team Working

• Build strong, effective relationships with internal teams including Gift Processing, Data, Public Fundraising and Funding & Impact to align supporter care practices and ensure a seamless supporter journey.
• Support teams across the organisation by offering advice, collecting requirements for process improvement, and helping them meet supporter response timeframes.
• Provide stewardship support to teams as required, such as posting in Facebook groups, doing thanking calls, writing thank you cards or helping with other new campaigns/appeals.
• Develop and maintain relationships with key external suppliers to ensure supporter care standards are upheld across all third-party touchpoints.

Charity Representation & Team Culture

• Contribute actively and preparedly to team meetings, share insights, support colleagues with ad hoc tasks and cover when needed.
• Participate in our monthly and weekly team meetings, showing a collaborative and enterprising spirit in discussions and looking for opportunities to explore new areas of our work.
• Take ownership of your professional development with support from your manager, and uphold the charity’s values of diversity, equity and inclusion in all aspects of your work.
• Stay up to date with the work of the charity and the hospital Trust, demonstrating genuine interest and commitment.
• Represent the charity in-person at supporter engagement activities, stalls and events held on hospital sites.
• Support major fundraising events such as the London Marathon and the annual Abseil, often outside regular working hours, by engaging with participants and enhancing their supporter experience.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role

Skills, Knowledge and Expertise

Skills, Abilities, and Attributes

• Strong organisational skills, with experience managing a busy workload in a fast-paced environment and effectively balancing multiple priorities throughout the day.
• Excellent communication skills, both verbal and written, with confidence engaging a wide range of people on the phone, in writing and in person.
• Ability to triage and prioritise a wide variety of enquiries within SLA timeframes (48 hours)
• Excellent Customer service skills with a warm, professional, and responsive manner and an ability to engage with supporters with empathy and kindness, building long-term relationships
• Sensitivity and discretion when handling delicate requests
• Complaint handling and de-escalation skills
• Strong relationship-building skills, both internally (cross-team) and externally (with agencies/suppliers)
• Accuracy and attention to detail 
• A positive, inquisitive, proactive and solutions-focused mindset, with a willingness to share learning and contribute to a culture of continuous improvement.
• Collaborative and adaptable, with a passion for solving problems and working across teams to support shared goals.
• Willingness to support new initiatives and take on new challenges, including occasional out-of-hours support at key events.
• Commitment to diversity, equity, and inclusion
• Self-motivation and ownership of professional development

Knowledge, Experience, and Qualifications

• Experience in a customer service role within a busy team environment
• Experience managing high volumes of calls and emails
• Understanding of complaints handling procedures and service level agreements
• Experience using a CRM database, ideally Raiser’s Edge or Salesforce 
• Experience managing administrative or financial processes securely and accurately
• Experience working with or managing relationships with third-party agencies 
• Strong IT proficiency, particularly in Microsoft Office (Excel, Word, PowerPoint) and a willingness to adapt to new digital systems and tools
• • Experience working cross-functionally with teams 
• Experience contributing to reporting and performance metrics

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Full Time – 35 hours per week

The Diocese of Chester is seeking to recruit a Diocesan Secretary who will be:

1) A senior member of the Bishop of Chester's core staff team,

2) The chief officer of the charitable business that undergirds the Diocese of Chester, and

3) The most senior, 'lay' officer of the Diocese of Chester.

The role is complex as well as important. You will need an open heart and deep courage, patience, kindness, humility, determination, and constantly reflective practice. We value competence founded on transparent good character, grounded deeply in Christian faith. You will need to be able to see over the horizon without missing the personal needs of team members, enabling both with persistent grace and strategic focus.

The successful candidate will be inspirational, humble, skilled and experienced in leadership in both ‘first-’ and ‘second-chairs’, a change manager, relational and the technical ability to fulfil the role.

This role is based in Church House, Daresbury, Warrington which is a key operational centre for the life of the Diocese.

For informal conversation, contact the Bishop of Chester - contact details in the attached documents or via the apply/redirect to recruiter button. 

The recruitment pack, including job description, person specification and application form can be downloaded from the Diocesan website: Please see website address in the attached documents or via the apply/redirect to recruiter button.

Completed application forms should be returned by email - contact details in the attached documents or via the apply/redirect to recruiter button 

Closing date:  Sunday 23rd August 2026

Interviews: Tuesday 8th September 2026

The Diocese of Chester is fully committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

An Enhanced DBS Disclosure will be required for the successful candidate.

An Occupational Requirement exists for the postholder to be a practising Christian, in accordance with the Equality Act, 2010.

About Kinship

We are Kinship. The leading kinship care charity. 

We're here for kinship carers - friends or family who step up to raise a child when their parents aren't able to. 

We support kinship families across England and Wales and are expanding our work into Scotland.

Let's commit to change for kinship families.

Purpose of the role: 

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers in West Dunbartonshire, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen their support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working from Y Sort It’s offices and directly in kinship carers’ homes and community spaces. You will work alongside Y Sort It’s Intandem mentors to ensure that both carers and the children they care for receive coordinated, complementary support.

Accurate recording of your work is essential to enable Kinship and Inspiring Scotland to understand what is working, demonstrate impact and learn from this pioneering pilot.

Direct support

You will provide intensive one-to-one support to kinship carers for up to six months, working within the delivery approach set out in the Kinship Connected Service Manual. You will also establish and facilitate a monthly support group for kinship carers in West Dunbartonshire.

This may include:

• Providing emotional and practical support to kinship carers.
• Completing structured needs assessments, SMART goal setting and regular reviews with kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.
• Establishing and facilitating a monthly support group for kinship carers in the local area.
• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families in West Dunbartonshire.
• Liaising with schools, local authorities and other professionals to coordinate support around families.
• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
• Signposting to relevant services, support organisations and Kinship training opportunities.
• Referring children in kinship care to Y Sort It’s Intandem mentoring programme where appropriate.
• Coordinating celebration and family events (including in Kinship Care Week).
• Supporting applications for grants for essential items or family breaks.

Partnership working with Y Sort It and Inspiring Scotland

• Work closely and collaboratively with Y Sort It colleagues on a day-to-day basis, building a strong co-location relationship that benefits kinship families.
• Develop and maintain clear cross-referral pathways between Kinship Connected and Y Sort It’s Intandem mentoring programme.
• Contribute to joint learning and shared reflection about how the whole-family model is working and what outcomes are being achieved for both carers and children.
• Represent Kinship professionally in all interactions with Y Sort It, Inspiring Scotland and other local partners.
• Participate in any joint reporting, learning or evaluation activities required by Inspiring Scotland.

Collaboration and wider partnership working

• Build constructive relationships with West Dunbartonshire Council and other statutory and voluntary sector partners to support awareness of the programme and effective referral pathways.
• Work closely with colleagues across Kinship, including Peer Support, Training and Communications, to ensure kinship carers in West Dunbartonshire can access the full range of Kinship’s support.
• Contribute to cross-team learning, sharing emerging insights about kinship carers’ experiences and the local landscape in Scotland to inform Kinship’s broader organisational learning.
• Represent Kinship at local meetings, networks or events to strengthen collaboration and raise awareness of kinship care in Scotland.

Safeguarding and risk management

Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL). In line with this policy, and mindful of the Scottish legislative and practice context, you will:

• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support of the safeguarding team.
• Follow and understand Kinship’s organisational safeguarding policies, as well as relevant Scottish guidance and legislation.
• Complete risk assessments for events in line with Kinship’s policy.
• Follow the Kinship Health and Safety policy.
• Use the StaySafe lone worker app.

Monitoring, evaluation and data quality

Accurate and consistent data recording is a core requirement of this role. As Kinship Connected in West Dunbartonshire is a pilot programme, high-quality records and documentation are essential to demonstrate impact to Inspiring Scotland and to generate the learning that will inform future development of Kinship’s work in Scotland.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model.
• Contribute to monitoring and reporting requirements for Inspiring Scotland, ensuring activity and outcomes are documented consistently.
• Fully contribute to quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact for kinship families.
• Contribute to the learning about how co-location with Y Sort It supports whole-family outcomes

Salary £30,000 per annum (pro rata £12,000 for part-time)

Hours of work 15 hours a week  (2 days), not including breaks

Base Chase Farm Hospital, 127 The Ridgeway, Enfield EN2 8JL

The role

The CF Therapist will report to the Senior CTS Therapist (CF & NM & Finchley).

The purpose of the role is to provide adaptive therapeutic massage to patients under referral from clinical teams, at the Chase Farm site within step-down, rehabilitation and chemotherapy infusion suite settings, supporting patients' comfort, relaxation, and well-being during recovery.

Key objectives and responsibilities of the post are:

· Provide gentle adaptive therapeutic touch to support relaxation and well-being

· Set the highest possible standards of care, respecting cultural preferences, touch, and privacy

· To ensure robust clinical pathways, assessments and review processes are followed, maintaining appropriate clinical records/document sessions as per policy

· Demonstrate safe delivery of best clinical practice

· Contribute to the development of evidence-based practice and be involved with research and case studies, where appropriate

· Assist senior CTS therapist NM & CF (Finchley) in the induction and mentoring of volunteers.

· Strict adhered to infection prevention

· Protocols the immediate escalation of adverse reactions

· Liaise closely with the nursing and medical team

· Be aware of current developments within complementary therapy

· Ensure sensitive information is managed in accordance with GDPR, Safeguarding and confidentiality policies and       guidance

· Always maintain confidentiality, which includes patients, relatives, staff and volunteers

· Monitor and maintain the complementary therapy stock and ensure oils and equipment are stored safely and correctly

• Work autonomously but in compliance with the relevant professional body’s code of ethics and professional conduct, national frameworks and trust policies and procedures specific to the role

The team

Patient support brings together volunteering, complementary therapy, and wider charity patient-facing support into one integrated, site-based team at each of the four main hospital sites. Each hospital has a dedicated “charity space” with a core team that works together to provide a consistent, responsive, and easy‑to‑navigate offer for patients and families. Patient support site managers work closely with NHS site teams to ensure support reflects the clinical needs and demographics of each hospital. Volunteering and therapy roles are embedded locally rather than operating as separate teams, enabling continuity, flexibility, and equitable provision. A small central social rights and benefits team provides targeted, discharge‑focused advice for financially vulnerable patients. Patient support delivered via the charity is designed to be clear, collaborative and patient‑centred, with charity staff working as one team to deliver high‑quality support tailored to each site.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification.

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: 9 August 2026, 11 pm.

Interview date: week commencing 17 August 2026

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Benefits:

Core benefits

· 25 days of paid holiday, plus a three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days' leave after five completed years of continuous employment (all leave is pro rata for part-time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Guided meditation

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

Senior Digital Channels Analytics Manager

£45,167 + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)

Join us at WWF-UK – Senior Digital Channels Analytics Manager

About the role

We’re excited to be recruiting a Senior Digital Channels Analytics Manager to join WWF-UK.

In this role, you’ll lead our digital channel analytics capability across web, email, social and paid media, helping teams understand what is working, where we can improve and how digital activity supports supporter experience, engagement and meaningful action.

You’ll act as the organisational expert for digital channel analytics, providing the insight, standards and expertise needed to inform decisions across fundraising, communications and digital activity. You’ll help ensure our digital data is robust, compliant and actionable, and that insight is used consistently to improve performance, planning and evaluation.

You’ll own and develop our digital analytics tools and platforms, including Google Analytics, Google Tag Manager, Hotjar, Hootsuite and native social analytics tools. You’ll also support consistent campaign tracking, clear governance and accessible reporting across our digital estate.

This role will involve providing high-quality insight across web, email, social and paid media, including social listening, sentiment analysis, paid media attribution, A/B testing and conversion optimisation. You’ll work closely with teams and agencies to ensure tracking is set up effectively, learning is captured and insight is translated into practical recommendations.

You’ll also play an important role in supporting compliance, including cookie banner management and alignment with GDPR, ePrivacy and ICO guidance. Alongside this, you’ll monitor emerging trends, technologies and changes in the digital media landscape, helping WWF-UK understand what they mean for analytics, measurement, SEO, GEO and brand traffic.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

• Significant experience working in a digital, new media or marketing analytics role

• Deep expertise in digital and social analytics, with the ability to interpret performance and identify strategic implications

• Advanced Google Analytics and Google Tag Manager expertise, including implementation, event tracking and data layer understanding

• Experience owning or managing digital analytics tools and platforms, with a strong focus on data quality, access controls, naming conventions and documentation

• Strong understanding of campaign tracking, attribution and digital measurement across web, email, social and paid media

• Experience delivering clear, accessible reports, dashboards and presentations that support decision-making

• Strong communication skills, with the ability to translate complex technical insight into clear, actionable guidance for different audiences

• Strong stakeholder management skills, with the ability to build trust in insight, recommendations and measurement approaches

• Understanding of data protection, GDPR and ePrivacy requirements relevant to digital analytics and measurement

• Ability to manage competing priorities and reporting needs while maintaining quality and consistency

• A proactive, analytical mindset with a focus on continuous improvement

• A clear commitment to WWF-UK’s mission, values and ethical standards

Desirable

• Experience using tools such as Hotjar, Hootsuite, Brandwatch, Looker Studio, Tableau or Power BI

• Experience using social analytics and listening tools, including sentiment analysis and competitor benchmarking

• Experience supporting paid digital media measurement across platforms such as Meta and Google Ads

• Experience working with fundraising, supporter or first-party data to inform insight and decision-making

• Experience with A/B testing and conversion optimisation tools, such as AB Tasty

• Experience with SEO and GEO tools such as Moz, Ahrefs or SEMrush

• Experience identifying emerging trends and technologies affecting digital media measurement, including developments in GEO and impacts on SEO and brand traffic

• Experience working in a charity, purpose-led or complex stakeholder environment

• Degree-level qualification or equivalent experience demonstrating strong digital, data or analytical capability

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays

• Flexible working options, to support your work life balance

• 5% employer contribution to pension, rising to 10% with employee contribution

• Learning and development opportunities to help you grow

• Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We're a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date - 17/08/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.