Head of volunteer jobs
About Finance at Hope into Action
The finance function of Hope into Action is small team comprising the Finance Manager, the Finance Administrators (job-share) and a volunteer reporting to the Head of Operations. It is largely paperless and supports our 44 staff with accounts payable and receivable functions. It works in conjunction with the other departments to deliver timely, accurate and strategic financial information for both the Executive Team and the Board of Trustees.
About the role
The Finance Manager is a key role in enabling Hope into Action fulfil its vision of every church lovingly making a home for those experiencing homelessness.
The role is broad ranging; from managing the Finance Administrators, supporting their work when needed and also producing the monthly management accounts within our target of 10 working days from the month end.
In addition, you will support the year end work by producing the schedules required by auditors, take a lead in the annual budgeting process, produce the biannual investor statements and compile the Gift Aid returns.
You will be expected to meet regularly with budget holders to help them achieve their targets and/or devise a plan to bring them back on track.
About you
We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. You will be adaptable and equally comfortable with bank reconciliations as writing a commentary on the management accounts. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them.
You will have a track record of finance experience but also be relatable; able to support staff with little or no financial experience. You should have a passion for the homeless, churches and our vision & values.
We value diversity and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.
About us
We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.
Starting 15 years ago, we have grown into a mature organisation working with over 100 churches running 126 homes for over 400 tenants.
We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless Link and Centre for Social Justice.
We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.
Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human trafficking.
Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.
We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community. Our vision is for every church to lovingly provide the homeless with a home.
Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Regional Coordinator – North West (Inspiring the Future)
Reports to: Senior Project Manager - Primary Futures
Location: Home based with regular travel across the North West region with a primary focus on Chester, Cheshire West and a secondary focus on Northwest Lancashire. Very occasional travel to London where the charity itself is based. Travel costs will be remunerated via expenses.
Purpose: This is a fantastic opportunity to take on a newly created post in the role of Regional Coordinator – North West for Education and Employers Charity; supporting the delivery of our internationally recognised flagship career-related learning programme in schools. The programme is called Inspiring the Future and is known as Primary Futures in primary schools.
Through our programmes, we bring inspiring volunteers from the world of work into schools, helping children learn in a fun way about a wide range of future jobs and career pathways, broadening their horizons and raising their aspirations and attainment. School activity sits at the heart of our charity’s mission which is to: ‘ensure that every young person in our country, wherever they live, whatever their parents or carers’ circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work’.
This important role will be part of a friendly and supportive ‘Schools Team’, and the post has responsibility for supporting the local northwest delivery of a key primary school focussed project for the charity, funded by the Westminster Foundation. Responsibilities include initiating, developing, and managing relationships with primary schools in Chester, Cheshire West and Northwest Lancashire.
The role will include working closely day to day with local teachers/ schools to organise and deliver an exciting range of virtual and face-to-face events and activities in their schools. The role will also require the postholder to initiate and build positive partnerships with local employers and organisations to recruit and engage more inspiring volunteers to support these activities in schools.
Remuneration: £26-28k per annum depending on experience
Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments.
Appointment Terms: Permanent and full time
Job Purpose:
The postholder will report to the experienced Senior Project Manager - Primary Futures and work closely with a friendly, supportive and experienced set of colleagues across the wider Inspiring the Future team. The successful appointee will be responsible for working closely with volunteers from the world of work and primary school staff – supporting the effective delivery of interactive career related learning activities aimed at primary school children. It is a fantastic opportunity to make a difference to children and young people, particularly in less advantaged areas, by helping to broaden their horizons and raise their aspirations.
This is a newly created role to support delivery of an exciting multi-year project, kindly funded by the Westminster Foundation as part of our Primary Futures programme. The postholder will draw upon our revolutionary online platform that helps connect schools with a huge range of diverse, inspirational volunteers that have registered with our charity and who come from a wide range of exciting sectors of the economy. You will have the chance to engage directly with primary school children by facilitating interactive virtual and in-person activities with volunteers. While experience of working in or with schools may be an advantage, it is not essential.
The role will be home based with regular travel to nominated primary schools within the allocated region and very occasional meetings at the charity’s office in central London. Working with schools, the successful candidate will be responsible for targets within their region, managing the relationship with schools and volunteers/ employers.
The role, will by its nature, involve extensive travel across the region with a primary focus on Chester and Cheshire West and a secondary focus on North West Lancashire. Therefore, access to a car/public transport is essential. Regular virtual meetings with the wider team and occasional face-to-face team meetings either in London or another convenient location will be a requirement. The Regional Coordinator will make effective daily use of our Customer Relationship Management system (based on Salesforce technology) to manage data and delivery.
What we are looking for in a candidate:
We are seeking a driven, highly capable, and enthusiastic Regional Coordinator who can deliver engaging presentations to employers, children, and teachers; confidently manage relationships at varying levels; and work efficiently to support the achievement of key targets. You will bring excellent communication, organisational, and administrative skills, along with experience in relationship management. If you are motivated, enjoy connecting with people, and want to make a real difference in schools, this role could be the perfect fit for you!
Education and Employers is a small charity of supportive and fun colleagues, working at a rapid pace to bring about change. This is a dynamic role for someone passionate about motivating and inspiring children and who relishes working with a range of stakeholders to create impactful activities.
The exact brief to be finalised with the successful candidate and the funder but the role will be expected to undertake the following key accountabilities:
Key Accountabilities:
We will look to finalise these with the successful candidate but the postholder will have a range of responsibilities, including but not limited to the following:
Relationship building – The job holder will need to build positive relationships
- Re-engage with primary schools who have previously worked with us under a forerunner project that was undertaken last year
- Identify and initiate relationships with new target schools across the identified regions of Chester, Cheshire West and Northwest Lancashire in relation to the Westminster Foundation project
- Develop and manage these school relationships over the lifetime of the project, coordinating their day-to-day engagement in our career related learning (CRL) sessions and deepening their connection to the charity’s work
- Organise virtual and face-to-face activities including school liaison, securing volunteers via the Inspiring the Future system and host on tech platforms (Zoom, MS Teams etc)
- Work with the Primary Futures Manager to build relationships and to capture and exchange good practice between schools and teaching professionals, from all areas involved in the project
- Build relationships with the charity’s partnerships team to ensure that contacts and volunteers from the wider work of the charity are harnessed to support the Westminster Foundation funded project where possible
Delivery – the job holder will need to present/facilitate sessions to local schools and stakeholders
- Plan and arrange all logistics for the events that the postholder will deliver directly with schools. These will be both virtual and in person delivered in school settings
- Facilitate interactive virtual and face-to-face activities to connect pupils with volunteers through themed sessions, Q&A or job guessing-game format.
- Support and host teacher training sessions, staff meetings and info webinars to promote Inspiring the Future and encourage engagement and independent usage of the platform.
- Identify and connect with local employers, engaging the support of their organisation and staff, to secure and encourage local volunteers to help deliver CRL activities within funded projects.
Resource development, technology, data and reporting – the jobholder will need to use our technology, gather impact data on our behalf, develop resources, and make improvement suggestions
- Track and report back to the Primary Futures Manager, delivery against agreed targets and impact. This could include gathering baseline and impact data like pupil/ teacher surveys, feedback quotes, and photos of our activities (permissions to be obtained from the schools).
- Use Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
- Support the development of educational resources for teachers and pupils that provide insight into the world of work and different sectors
- Other ad hoc administrative tasks to support successful delivery of the project whilst always having a positive focus on improvements and ‘how can we do things better’.
- Promote Education and Employers wider offer and programmes as appropriate across the wider North West region. This would include our pilot project with the Department for Culture, Media and Sport (DCMS) to inspire young people to consider future careers in local media
Person specification:
We are looking for someone with the following Skills/ Knowledge/ Expertise
Essential
- Minimum two years’ experience in a relationship management, school engagement, or school-based role. Other relevant experience will be considered if it demonstrates the candidate can undertake the accountabilities above
- Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and employers and at a range of levels of seniority up to and including headteacher level
- Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
- Strong organisational and administrative skills including close attention to detail and effective time management
- Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
- Good level of education, demonstrating capability in producing written content to a high standard.
- Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
- Good working knowledge and practical application of Microsoft Office tools
- Willingness to travel either by car or public transport (‘Clean’ full driving license if preferred method of transport is driving)
Desirable
- Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
- Experience in virtual and in-person facilitation with children and young people
- Experience of project management and delivery
- Experience of client relationships management (CRM) databases, in particular Salesforce
- Experience of marketing to schools
- Experience of working in a small team
- Experience of working with volunteers
- Understanding of safeguarding, risk management and data protection
- Comfort and confidence in working with data to inform actions
Personal Attributes
- Commitment to uphold our charity’s five values - Inspiring, Inclusive, Innovative, Impactful, Integrity
- Flexible – responsive to changing operational context and new opportunities
- Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
- Able to undertake some occasional work in the evenings and at weekends, although this is not a regular or likely day-to-day requirement of the role
Application process
The Education and Employers Charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.
The closing date for applications is 9am on Wednesday 4th February and interviews will take place at our London office on Wednesday 11th February. Please send a covering letter of no more than 2-3 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV. Please include your name and the role applied for in the subject line of your e-mail. Thank you
*Please note, in your cover letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role
We will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
Thank you for taking the time to consider this role. We very much look forward to receiving your application!
The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement and regular CPD in areas like safeguarding.
About the Education and Employers Charity
Education and Employers is an independent UK based charity launched in 2009 with the original vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. Our current strategic plan and mission is available to read here. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.
The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.
Over 90,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools and 42% of primary schools have registered with us. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee. There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.
Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.
In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here. All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 5 million interactions between young people and volunteers from the world of work have already taken place.
Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.


The client requests no contact from agencies or media sales.
We are looking for a dynamic Senior Research & Analysis Officer to manage and deliver information, data, and analysis to help Youth Futures build evidence for impact.
This is an opportunity for a researcher with excellent data analysis, trial design and data skills to work widely across a busy and ambitious directorate, helping us understand and address youth unemployment in England.
Working with two teams in the Impact and Evidence Directorate, you will gain experience and contribute meaningfully across a range of research and evaluation activities.
- You will work with the Head of Evaluation and Principal Economist to support the design, delivery and management of data systems; scope, commission and manage high-quality evaluations; and conduct data analysis and quantitative social and economic research.
- You will also use your analytical expertise to extract insights from data, identify trends, and liaise with policy and communication teams to prepare outputs for external use.
- You will support the work of YFF’s evaluation team in generating new evidence for employment support programmes and Employer Practice through impact evaluations, including Randomised Controlled Trials.
- The role also offers opportunities to work on data visualisations for effective communication of data and research insights.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Location: Hybrid (minimum of 2 days per week in the London office)
Could you be our next Head of Commercial Partnerships?
Parkinson’s UK is here to support every Parkinson’s journey, every step of the way. Wherever you’re from, whatever you need.
We don’t wait for change, we make it happen. We believe that together we’ll find a cure. But that’s not all we’re working for. We campaign for better health and care, fund research into groundbreaking new treatments, and run life-changing support services.
We’re a powerful community united by one mission: improving life with Parkinson’s.
About the role
We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £47m this year. We are ambitious and bold in our approach and know we have an excellent platform in which to further develop our ambitions within corporate fundraising and trading and we are now looking for a Head of Commercial Partnerships to drive this growth.
We have a successful legacy of working with all types of businesses to deliver mutually beneficial partnerships including some of the biggest names in the insurance sector, the National Garden Scheme and Next. This year, we have a garden at the Chelsea Flower Show which brings huge opportunities.
With growth and innovation as a key focus, you will set and deliver the strategic direction to shape compelling propositions, build strong pipelines, and engage and influence senior decision-makers. As an expert in your field, you will inspire, lead and develop a talented team of 7 to secure impactful and sustainable national corporate and trading partnerships that generate significant income for the Parkinson’s community.
What you’ll bring
This role will suit a talented leader who is able to think strategically and excited about driving new business. There is a wealth of opportunity and support across the organisation to connect, network and explore new opportunities.
The ideal candidate will be able to demonstrate:
-
extensive corporate fundraising experience and a proven track record of securing six - and seven-figure partnerships
-
the ability to develop and implement long-term successful strategies that achieve fundraising targets
-
proven leadership and people development skills, with experience in managing, motivating and coaching multi-disciplinary teams
-
strong influencing, collaboration, relationship-building skills, with the ability to negotiate and persuade effectively at all levels
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held in person at our London Office on Wednesday 11 February 2026.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross per annum, depending on experience
Closing Date: 8 February 2026
Assessment Day: 16 February 2026
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
About the role
We are currently looking for a Volunteer Support Manager to join our innovative Young People, Volunteer and Business Support Directorate. You will manage the Volunteer Support Team and develop and maintain efficient volunteering systems used by our volunteers. This is a key role focussed on supporting the charity’s volunteering strategy and championing best practice in volunteering.
This is an exciting time to join the Sea Cadets with the opportunity to make a real difference to the way volunteers are supported and recognised. The Volunteer Support Manager will be responsible for the effective and efficient administration of the volunteer processes via Microsoft Forms and Power Automate, as well as reviewing existing and implementing new systems to make them as effective and as volunteer friendly as possible.
Responsibilities
- To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards
- To develop guidance and associated resources for the support of volunteers
- To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date
Requirements
- Experience of managing and motivating a large team
- Experience of managing, reviewing and refining complex administrative processes
- Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products
- Experience developing processes which are targeted at both internal and external audiences
- Experience of delivering a first-class service to clients or customers
- An understanding of the voluntary and community sector, ideally within the youth field
Desirable
- Experience of managing or supervising a team based remotely
- Experience of being a volunteer
- Experience of managing an onboarding process with the understanding of the importance of safer recruitment
- Experience of empowering a team to deliver a first class customer service
- Experience of leading projects manging change with various stakeholders
- Experience of working with volunteers and the knowledge of how to ensure they are supported
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Purpose
Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS’s spinal injury centres.
The Patient Experience Manager will be instrumental in supporting patients and families use of the garden.
Along with the Head Gardener, you will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in the spinal unit.
This role requires you to manage a team of volunteers and work closely with the Head Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions. You will be managed by the National Patient Experience Lead.
You will be responsible for developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, the Communications team and the National Patient Experience Manager.
The gardens have been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their stay. From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs.
You will be responsible for developing and delivering social activities, supported by the charity’s National Patient Experience Manager and in collaboration with the wider Spinal Injuries team in Cardiff. These activities will mainly need to be held at the weekend or in the afternoons which are critical times in the garden when most patients are available and often have friends and family to visit. Currently the Events programme includes seasonal celebrations and social and craft activities. External facilitators also deliver workshops and live music performances.
This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.
Main Duties and Responsibilities
People with spinal injuries
· Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their stay
· Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the National Patient Experience Manager and managing the volunteers accordingly
· Organise a programme of seasonal events, reflecting the needs of patients
· Work with the Impact Manager to monitor patient experience and the impact of the garden
· Ensure the garden is managed to allow the correct balance to be in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors)
NHS staff
· Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services
Volunteers
· Recruitment and training of new volunteers
· Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core
Fundraising and Communications
· Work with fundraising managers, Head Gardener and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising
· Support corporate sponsor events and fundraising opportunities
· Represent the garden and charity at key events
· Promote the local social media accounts and provide regular updates for content
· Interviews with press/media as required
Administrative
· Ensure all administrative tasks associated with the role are monitored, completed and maintained
· Manage the garden budget along with the Head Gardener
· Collate and bank donations and manage petty cash
· Assist with ensuring the garden room is kept clean and tidy at all times
· Collate data showing usage in the garden and volunteer hours
Safeguarding
· Comply with all safeguarding policies and report any concerns to the Safeguarding Lead immediately
· This post is subject to an enhanced DBS check
Assist the Patient Experience Lead with any other tasks as required.
It should be noted that the list above is intended to give an overall view of the position and should be taken as guidance only.
Please see the full Person Specification in the Job Description attached.
Essential
- Flexible and able to work to suit patient requirements
Closing date: 5th February 23.30
The first round of interviews will take place on the 18th February
The client requests no contact from agencies or media sales.
Position: Rota Coordinator
Duration: Permanent, full time
Location: On site. Working from home is possible but it must not exceed time spent in the office, other than in exceptional circumstances.
Hours: Full-time, 37.5 hours a week
Line Manager: Head of Volunteer Management
Key Responsibilities
The Rota Coordinator:
- Welcomes and onboards new volunteers, allocating shifts that reflect their shift preferences
- Ensures all appointments are effectively covered and works closely with the Visitor Support team to achieve this
- Stands down volunteers when cover that has been booked in advance is no longer needed
- Takes the preferences of visitors into account when cover shifts are booked — e.g., ensures that a male volunteer has not been booked to see someone who cannot see a man
- Ensures cover volunteers can meet the needs of the shift, e.g. that an assessment trained volunteer covers where initial assessment appointments are booked in
- Helps build a ‘cover bank’ of volunteers they can call on a short notice
- Tactfully reminds volunteers of their commitment to our visitors — where necessary
- Works (indirectly) with software developers to improve the volunteer database
- Records and updates important information about our volunteers, treating information about their personal lives with sensitivity and respect
- Flags to supervising volunteers and the Head of Volunteer Management if a volunteer has frequent absences / cancellations or if they appear in need additional support
- Puts people on leave of absence, after consulting Visitor Support, and follows up with them about return dates
- Liaises closely with Volunteer Recruitment and Training, who will give them the names and numbers of new volunteers and their shift preferences and organise refresher training for volunteers returning from leave of absence
Attributes and skills
- Strong commitment to and good understanding of TLP’s mission and values
- Excellent attention to detail
- Excellent IT skills
- Excellent oral and written communication skills
- A good memory — for names, faces and shift patterns
- Excellent organisational and administrative skills
- Recent experience as a TLP volunteer or good insight into volunteer roles*
- Proactivity and problem solving and the ability to prioritise
- The ability to stay calm under pressure
- Excellent interpersonal skills, both face-to-face and on the phone, and a positive attitude
- Flexible
- Reliable
* Rota Coordinators who don’t have experience as volunteers are required to shadow prep programme modules
Compensation
Salary: £30,157 (Subject to a scheduled review and anticipated increase in April 2026)
Benefits:
- 3% employer contribution towards pension
- 25 days annual leave, with one extra day’s annual leave for each full year of service up to five years
- Access to Medicash health benefits and critical illness cover after three months of employment
- Employee Assistance Programme
Application
Please submit a cover letter (no more than one page of A4) and CV by 12pm on 30 January 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strategic, relationship-driven leader with a passion for making a difference?
East Anglia’s Children’s Hospices (EACH) is seeking an experienced and ambitious Head of Philanthropy & Partnerships to lead and grow our high-value fundraising at a pivotal point in the organisation’s development.
Head of Philanthropy and Partnerships
Location: The role can be based at any of our three hospices (Norfolk, Ipswich, Cambridge) with hybrid working
Contract: Permanent
Hours: Full Time, 37.5 hours per week
Salary £47,000 - £55,000 per annum, experience dependent
About Us
East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.
In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.
Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.
We’re over 440 employees strong, with a team of more than 2,000 volunteers across the organisation including over 50 shops and a Retail Distribution Centre.
About the Role
This is a rare opportunity to take on a senior philanthropy role with real influence, autonomy and scope, combining strong core income delivery, with the chance to lead a major capital expansion appeal for The Treehouse Hospice in Ipswich which will significantly enhance the services we can provide to children, young people and their families.
Reporting into the Director of Fundraising, this senior leadership role within our Fundraising team, responsible for delivering around £3 million in income annually.
Managing and inspiring a talented team, develop innovative strategies, and personally cultivate relationships that result in transformational gifts.
What you’ll do:
- Lead and implement the Philanthropy & Partnerships strategy to achieve ambitious income targets.
- Build and steward long-term relationships with major donors, corporate partners, and trusts.
- Manage and empower a multi-disciplinary team, fostering collaboration and exceptional donor stewardship.
- Drive major appeals and oversee budgets to ensure effective allocation and performance.
- Champion EACH’s values and maintain strong links between fundraising and care teams.
What we’re looking for
- Proven success securing major gifts from individuals, corporate partners, and trusts/foundations.
- Experience leading and motivating teams and engaging senior stakeholders.
- Skilled in developing and delivering data-driven fundraising strategies to meet ambitious targets.
- Experienced in managing complex projects, including major appeals.
- Strong financial management skills, including budgeting, forecasting, and KPI monitoring.
Comprehensive range of benefits of working for EACH:
- Free onsite parking & Subsidised meals
- Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
- Additional holiday purchase scheme
- Employee health cash plan & wellbeing support schemes
- AVIVA pension package – up to 7% Employer Contribution inc Life Assurance
- NHS pension - continuation of if already contributing
- Free Eye Tests
- Cycle to work scheme
Closing date: 8 February 2026
N.B. EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Diversity Statement:
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Please note:
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.
EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.
Interested in Learning More Before You Apply?
At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.
No agencies please.
Assistant Head of Year
Location: Sutton Coldfield
Salary: Actual salary £27,744- £28,682 (FTE £(phone number removed) - £(phone number removed)
Vacancy Type: Full Time, Permanent
Closing date: 06/02/2026 12:00
Your Role
The Assistant Head of Year will work with their allocated year group to ensure high standards of behaviour, attendance and punctuality in that year group. They will also provide a high level of pastoral support to ensure student’s needs are met. Fairfax is an academy with traditional values, and an ethos built around hard work, high expectations and opportunity. Our aim is to ensure that our students leave the Academy prepared to succeed in the next stages of their careers, education and training.
We believe that every child should leave school proud of the young adult they have become, and that every youngster attending our Trust deserves the opportunity to thrive in an atmosphere where high expectation meet endless possibilities. Applicants will join a well-led and motivated team committed to continuous improvement.
The successful candidate will:
- Ensure that all members of the school community keep a sharp focus on the behaviour and attendance of identified groups of students
- Hold monitor and implement strategies where appropriate to raise the attendance of students across the academy
- Celebrate and reward students who make positive progress
- Develop and enhance the practice of others
- Strategically lead and oversee Refocus, ensuring its continued growth
In return we will offer you:
- Access to support and guidance from other subject leaders across the MAT and form subject expertise within the Academy SLT
- Bespoke Continual Professional Development (in the academy and online via the National College)
- Perkbox example benefits;
- Discounts at nationwide retailers
- Gym discount
- Cinema discounts
- Employee assistance programme
- Up to 4 structured counselling sessions per year
- A MAT wide focus on staff well-being
This is an exciting time to join us, and a great opportunity to be involved in the next stage of development of this strong team. Over the last few years, there has been a real drive to develop collaborative planning of a well sequenced knowledge rich curriculum in order to ensure our curriculum is inclusive and all students can achieve highly.
This is an ideal opportunity for a colleague who is ambitious, creative and enthusiastic about helping students to learn in a strong supportive environment.
Qualifications
- 5 GCSEs including Maths and English (grade 4-9) or equivalent
- Degree in a relevant subject
Skills
Abilities, Skills and Knowledge:
- Awareness of child protection/safeguarding with up to date training (or willingness to undertake training)
Leadership:
- Adaptable - ability to adapt style to a variety of situations and people
To Apply
If you feel you are a suitable candidate and would like to work for Fairfax Multi-Academy Trust, please click apply to be redirected to our website to complete your application.
Fairfax Multi-Academy Trust is committed to the safeguarding and welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will therefore be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS) as well as providing evidence of qualifications.
This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020). This means that certain convictions and cautions are considered ‘protected’ and do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account
The British Psychological Society (BPS) is the learned society and professional body for psychology and psychologists in the UK. We use high‑quality research, data and insight to empower our members and strengthen the impact of psychology. By championing rigorous evidence, high standards and best practice, we raise the profile of the discipline and its contribution to society.
About the Role
We are seeking an exceptional strategic leader to join us as Head of Research and Analysis. This pivotal role will strengthen the evidence base for psychological practice, enhance member value and inform policy and strategic decision‑making across the organisation.
You will lead a multi‑disciplinary team of researchers, insight specialists and data analysts to deliver high‑quality research, analysis and evaluation. Your work will shape our understanding of the psychological workforce across the UK, support the development of products and services, and generate the evidence needed to influence policy and the wider research landscape.
This is an exciting opportunity for a visionary leader who can combine methodological expertise with the ability to translate insight into meaningful impact.
What You’ll Do
- Lead the development and delivery of the BPS Research and Analysis strategy.
- Oversee research standards, quality assurance processes and learned society functions, including awards and grants.
- Design, commission and deliver complex mixed‑method research and evaluation projects.
- Analyse internal and external datasets to generate actionable insight for policy, workforce planning and strategic development.
- Provide research, ethics and evaluation advice to member networks.
- Deliver market research and behavioural insights to inform member engagement.
- Build a horizon‑scanning function to identify emerging trends, risks and opportunities.
- Lead and develop a high‑performing team, manage budgets and oversee commissioned research.
- Build strong relationships with universities, research funders, learned societies and other key partners.
- Support the Research Board, Ethics Committee and associated groups.
About You
You will be an inspirational leader with extensive experience in research, analysis and insight generation. You will have:
- A degree in psychology, economics, statistics or a related quantitative field.
- Proven experience leading multi‑disciplinary research and analysis teams.
- Expertise in qualitative and quantitative research, mixed methods and workforce analytics.
- Strong knowledge of statistical analysis, forecasting and horizon scanning.
- Experience using research and insights to drive strategic and commercial outcomes.
- Excellent communication, stakeholder management and leadership skills.
- Experience managing budgets and external suppliers.
Why Join Us?
This is a unique opportunity to shape the future of psychological research and practice across the UK. We offer professional development opportunities, flexible working, and a supportive, inclusive environment where your work will have meaningful impact.
How to Apply
To apply, please submit your CV and a supporting statement detailing how you meet the criteria. Please note that applications without a supporting statement may not be considered.
The closing date for applications is 6th February 2026. Interviews will be held remotely and will include a short practical exercise.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
A place to drive change
Location: Bradford, Hybrid (2–3 days in the office, with travel as required for meetings/training)
Salary: circa £77,405 per annum, plus essential car user allowance of £1,250
Contract type: Permanent
Hours: 35 per week, Monday – Friday, 9am–5pm
Thousands of families across the country rely on us for safe, affordable and sustainable homes. As we continue to modernise our services and evolve how we work, our technology foundations have never been more important.
It’s this belief – that everyone deserves a place to call home – that drives everything we do. Together, we’re finding new ways to innovate for our customers, strengthen the way we operate, and create a thriving workplace that supports everyone.
If you're looking for a role where you can lead meaningful change, bring big ideas, and shape the future of our digital operations, this is the place to be.
About the role
Lead, transform, and protect our digital future.
We’re searching for a Head of IT Operations & Service Delivery who can seamlessly combine deep technical expertise with strong strategic leadership. You’ll be responsible for ensuring the technology our colleagues and customers depend on is available, secure, resilient and cost-effective—while leading two pivotal functions: Service Operations and Technical Operations.
This role suits someone who thrives in complexity, owns outcomes, and embraces the challenge of stabilising today while architecting tomorrow. Whether you’re resolving a critical incident, strengthening our cyber posture, or driving our cloud migration roadmap, your impact will be felt across the organisation.
Salary
The spot salary for this role is £77,405 per annum for candidates who fully meet the requirements.
If you’re still building some of your skills or experience, you may start at 5% or 10% below spot, with clear progression opportunities and structured support.
About you
- Proven experience leading IT Operations in complex, multi-system environments.
- Strong understanding of security frameworks, threat detection, incident response and operational cyber maturity.
- Experience with IaaS, PaaS, SaaS and hybrid cloud strategies.
- Technical depth across infrastructure, networking and enterprise systems.
- Experience maturing and enforcing release management frameworks aligned to ITIL best practice.
- Strong understanding of infrastructure and application dependencies during releases and changes.
- Excellent communication, relationship-building and influencing skills at senior levels.
- A proactive, forward-thinking approach to risk, service improvement and operational excellence.
A place to build a future
We’ve got big ambitions, and we’re looking for people who want to grow with us. You’ll have the chance to expand your skills, shape your career and thrive in a collaborative, supportive environment.
What you’ll receive:
- 28 days’ holiday, plus bank holidays, birthday leave, and the option to buy more.
- Health & wellbeing support including a cash health plan, online GP, Health MOTs, gym discounts and a volunteering day.
- Financial benefits including car leasing options, salary sacrifice schemes and exclusive discounts.
- Future security with both Defined Contribution and Defined Benefit pension schemes, plus life assurance at three times your salary.
- Family-friendly policies including enhanced parental leave and flexible working.
- Career development through management and leadership training, apprenticeships and more.
This is more than a job—it’s a place where you can make a real difference, be valued and grow your career.
We’re committed to inclusion
We celebrate diversity and strive to create a workplace where everyone feels respected, supported and able to thrive.
If you need reasonable adjustments during the recruitment process, let us know—we’ll make it happen.
Please note: Candidates must have current eligibility to live and work in the UK. Accent does not hold a sponsorship licence.
If you’re looking for a place where you can make a meaningful difference—to society, to our organisation and to your future—apply now.
Recruitment Agencies: We work exclusively with partners on our PSL and do not accept speculative approaches.
You may have experience of the following: Head of IT Operations, IT Operations Manager, Service Delivery Lead, ITIL, Azure Operations, Cloud Migration, Service Management, IT Infrastructure, Enterprise Networking, Cyber Security Operations, Incident Response, Operational Resilience, Disaster Recovery, Business Continuity, P1 Incident Management, Platform Operations, IT Service Desk, Technical Operations, etc.
REF-226 184
Location: Remote, but with flexibility to travel for in person meetings
Salary: £38,336 - £44,427 pro rata, per annum (dependent on experience) plus 8% pension contribution
Duration: Permanent established role
Hours: 0.8 FTE (29 hours 36 minutes per week), flexible
The Head of the CEO Office will provide leadership to the CEO Office team and serve as a key advisor to the CEO and Senior Leadership Team (SLT). This role will be responsible for the three specialist areas which form the CEO Office: People Services, Governance and Executive Support.
This role is responsible for delivering the People Services function for the organisation, including the development and implementation of People Services strategies, plans, policies and processes. You will lead the People Services team in delivering high quality support and advisory services.
This post requires the individual to understand, anticipate and react to the organisation’s changing needs, to think critically, make decisions, and offer solutions to problems with expert professionalism, sensitivity, and confidentiality. To implement Butterfly Conservation’s (BC) objectives through leadership of the CEO Office team, setting and managing budgets, targets and workplans while inspiring and enabling staff to achieve their best.
Specific Tasks:
Delivering the People Services function
Responsible for delivering a high-performing People Services function ensuring all interactions adhere to BC’s inclusion and organisational values. To lead, manage and be accountable for the function, including:
- Aligning workload with BC’s Strategy and annual business plans.
- Advising, coaching, and enabling the People Services team to deliver effectively and create an engaging, supportive, and empowering environment.
- Ensure monthly workforce reporting systems are in place and actions followed up where required.
- Lead on Employee Health and Wellbeing initiatives, promoting a culture of engagement and self-responsibility.
- Implement, monitor and evaluate performance management systems and processes.
- In conjunction with the CEO and SLT, procuring external specialist support and/or legal advice as needed to minimise risk to the organisation.
- Act as the escalation point for complex employee casework, including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy, ensuring that the SLT members’ roles remain objective and that safe formal processes can occur if required.
- Account management for providers of BC’s People Services Workforce Systems, ensuring Service Level Agreements are met and partnership opportunities are maximised including Occupational Health, EAP services, Hireful and BreatheHR.
- Oversee and manage ‘Charity Learn’ BC’s online learning management system, to include setting up annual statutory training for all staff and creating bookable in-house training sessions as required.
- In conjunction with the CEO and SLT, develop and implement a People Strategy to include areas of succession planning, talent management, change management, and staff engagement.
Governance, Risk and Management Information & Reporting
Accountable for the smooth running of BC’s core governance activities and trustee meetings, including:
- Overseeing the risk and audit process for the CEO Office, bridging as needed between the Finance Directorate and the CEO Office Directorate.
- Ensuring all core legal requirements are met and that the trustees comply with their duties in accordance with the Articles of Association.
- Ensuring relevant statutory returns are submitted to Charity Commission and Companies House.
Executive Support
- Ensure the support function to the CEO and SLT is delivered efficiently and effectively, including direct line management of the Executive Assistant to the CEO and SLT PA’s.
Management and Development of Team members
Responsible for managing a team of five direct reports and undertaking all People Manager duties, including:
- Setting objectives, workload planning, holding 121 meetings and regular reviews.
- Conducting Performance Development Reviews and giving timely direction and feedback.
- Building engagement within the team and creating an environment of trust and wellbeing.
- Coaching and developing team members to ensure professional and personal growth and career development and supporting any training needs.
- Role modelling people management in line with BC’s values and competency framework, setting a good example from the CEO Office.
Strategy, Planning and Budgeting
Working with the CEO and SLT on the annual and long-term business cycles, including:
- Supporting with the creation of BC’s Strategy as required.
- Creating annual Directorate work plans to deliver actions and outcomes in line with BC’s strategic priorities ensuring teams within your responsibility have clarity and direction.
- Working with Finance to ensure that the function has adequate budget to match the work plans and supporting with budget refresh and reforecasting.
- Supporting the Directorate with workforce planning and resource management as required.
- Responsible for the CEO Office budget.
Relationship building, partnering and culture development,
Operating as a strong ambassador for BC and the CEO by:
- Cultivating and nurturing excellent working relationships both internally with all colleagues and trustees, and externally with branches, volunteers, partners, suppliers, funders, and sector networks.
General:
- Promoting and exemplifying BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Aligning with the mission and strategic goals of BC; commitment to species conservation, the environment and nature recovery.
- Undertaking any other reasonable duties as required and commensurate with the grade of post.
- Undertaking all duties and responsibilities in compliance with BC policies, processes and code of conduct, role modelling inclusive behaviour to enable a diverse workforce.
- Be cost conscious and respectful of funders’ money. Make good financial decisions to minimise cost and maximise impact by the charity.
- Actively participating in on-going professional development activities, committing to personal and professional growth and development.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: Sunday, 1 February 2026 at 23:59.
Interviews will be held 9 February and 12 February 2026.
REF-226 149
A place to drive change
Location: Bradford, Hybrid (2–3 days in the office, with travel as required for meetings and training)
Salary: circa £77,405 per annum, plus essential car user allowance of £1,250
Contract type: Permanent
Hours: 35 hours per week, Monday – Friday, 9am–5pm
Thousands of families depend on us for safe, sustainable and affordable homes. As we continue to transform our services and modernise how we work, technology is becoming central to how we deliver for our customers.
It’s this belief—that everyone deserves a place to call home—that drives everything we do. Together, we’re innovating, improving, and finding new ways to support our customers and colleagues.
If you’re looking for a career that creates real impact and supports meaningful change, this is the place to be.
About the role
Lead, innovate and shape our digital future.
We are investing in technology like never before. To support this transformation, we’re looking for a visionary and hands-on Head of IT Development to lead the teams who design, build and assure the digital services our colleagues and customers rely on every day.
This role is perfect for someone who thrives at the intersection of strategy and delivery: you’ll architect modern Azure-based platforms, lead talented development and testing teams, and champion engineering practices that raise quality, improve performance, and accelerate delivery.
This isn’t just a technical leadership position—it's an opportunity to shape the technology landscape of an organisation with a genuine social purpose.
Salary
The spot salary for this position is £77,405 per annum for applicants who fully meet the requirements.
Applicants who are still developing some skills may start at 5% or 10% below the spot salary, with clear support to progress to the full amount.
About you
- Extensive experience with the Microsoft tech stack and ideally Azure cloud environments.
- Strong grounding in modern engineering practices—API-first, microservices, DevOps, CI/CD and resilient architectures.
- Proven ability to balance strategic thinking with hands-on technical understanding.
- Strong leadership skills, with experience supporting multidisciplinary and partner teams to perform at their best.
- A passion for agile delivery, continuous improvement and embedding robust quality throughout development.
- Experience aligning development and testing activities with organisational goals and technology strategy.
- Solid architecture understanding and confidence overseeing solution design.
- Experience assuring output quality from internal and augmented development/testing teams.
- Excellent communication, influencing and stakeholder management skills.
- Experience defining meaningful KPIs and reporting on team performance.
- Experience managing external vendors and ensuring alignment with internal standards.
A place to build a future
We’ve got big ambitions—and we’re looking for people who want to grow with us. You’ll have opportunities to learn new skills, shape your career direction and contribute to a collaborative, supportive environment.
What you’ll receive:
- Generous time off: 28 days holiday plus bank holidays, your birthday off, and the option to buy more.
- Health & wellbeing: Cash health plan, Health MOTs, online GP, gym discounts, and a volunteer day for a cause you care about.
- Financial perks: Car leasing options, salary sacrifice benefits and exclusive discount schemes.
- Future security: Defined Contribution and Defined Benefit pension options, plus life assurance at three times your salary.
- Family-friendly policies: Enhanced parental leave and flexible working options.
- Career development: Leadership training, apprenticeships, internal programmes and more.
This is more than a job—it’s a place to make an impact, be valued, and build a meaningful future.
We’re committed to inclusion
We believe diversity makes us stronger and we’re committed to creating a workplace where everyone feels respected and able to thrive.
If you need reasonable adjustments during the recruitment process, just let us know—we’ll make it happen.
Please note: Candidates must have current eligibility to live and work in the UK. Accent does not currently hold a sponsorship licence.
If you want a place where you can make a positive difference—to society, to our organisation and to your future—apply now.
Recruitment Agencies: We work exclusively with partners on our PSL and do not accept speculative approaches.
You may have experience of the following: Head of IT Development, IT Leadership, Software Development Manager, Azure Architecture, Microsoft Tech Stack, Cloud-Native Development, API-First, Microservices, DevOps, CI/CD, Modern Engineering Practices, Quality Assurance, Test Automation, SDLC, Digital Transformation, IT Strategy, Technical Leadership, Engineering Manager, Solution Architecture, Agile Delivery, Progressive Delivery, Infrastructure-as-Code, Event-Driven Architecture, Systems Integration, Stakeholder Management, Vendor Management, Technology Innovation, etc.
REF-226 182
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy)
About the role
Are you ready to make a bold difference to end homelessness? As the Head of Individual Giving and Supporter Engagement at Crisis, you’ll lead a collaborative team dedicated to growing and nurturing our community of supporters. This is your opportunity to deliver impactful acquisition, retention, and stewardship programmes, using insight-led, audience-focused, and data-driven strategies. You’ll drive growth in both the number and value of our supporters—including one-off and regular givers, mid-value donors, and legacy pledgers—ensuring every supporter feels valued and connected to our equitable mission.
This senior leadership role places you at the heart of our strategic development, empowering you to optimise income and champion creative approaches that inspire action. You’ll be instrumental in building lasting relationships, developing bold campaigns, and steering the future of supporter engagement at Crisis. If you’re passionate about using your expertise to create meaningful, equitable change and thrive in a collaborative, purpose-driven environment, we want to hear from you.
About you
- You’re a bold leader with at with considerable experience and insight into running large-scale fundraising or supporter engagement teams, ready to take on new challenges and drive real change.
- You have a passion for creating impactful campaigns - your track record in acquisition, retention, legacy, and mid-value giving programmes speaks for itself, and you know how to use direct and relationship marketing to inspire action.
- Collaboration is your superpower! You thrive in team settings, communicate brilliantly, and love building positive, inclusive cultures where everyone can shine.
- You’re committed to equitable practice, always up to date with the latest fundraising and marketing regulations, and you make sure fairness and compliance are at the heart of everything you do.
- You’re comfortable juggling multiple projects—managing agencies, printers, and suppliers, and working across all kinds of media, from press and mailings to online and DRTV.
- Numbers don’t scare you! Your analytical skills and confidence with data, combined with your excellent written and verbal communication, help you craft bold and impactful supporter engagement strategies that really make a difference.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 1 February 2026 23:55
Interview process: Two stages – informal stakeholder panel and formal interview and presentation task.
Interview date and location: Monday 16 February 2026 in person at our London offices.
We are looking for a Foster Scheme Coordinator to coordinate Battersea’s London Foster Scheme, working in conjunction with Operations and Clinic in sourcing suitable temporary homes for those dogs in our London site requiring foster and supporting both foster carers and dogs during their time away from Battersea.
The Foster Scheme Coordinator will maximise further growth impact and development of the Foster Scheme and the engagement and retention of our Foster Carers through the implementation of the Volunteering and Fostering strategy for Battersea.
They will provide guidance and support to existing and potential Foster Carers including managing their expectations.
Finally, they will ensure that all the behavioural and medical needs of foster dogs are met whilst on foster, sometimes dealing with contentious issues in a professional and sensitive manner.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages:
Acceptable use:
• Researching sector trends, company information, or general interview tips.
• Practicing interview questions with AI tools to improve communication skills.
• Using AI to support with structuring your responses.
Please do not:
• Submit AI-generated responses as your own during the interview.
• Use AI to impersonate or misrepresent your experience or skills.
• Use AI tools during real-time interviews.
Closing date: 8th February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date: 16th and 17th February 2026 (in person)
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.