Head of volunteer jobs

Are you passionate about creating positive opportunities for children and young people? Do you enjoy organising activities, building partnerships and helping families access the support they need?

Refugee Action Kingston (RAK) is seeking a dedicated and highly organised Youth Activities and Enrichment Coordinator to join our award-winning Bright Futures Children and Young People's Programme.

In this rewarding role, you will plan and coordinate engaging and inclusive educational, recreational and enrichment activities that help refugee and asylum-seeking children and young people build confidence, develop skills, improve wellbeing and feel connected to their local community.

Location: We have offices in Kingston Upon Thames, greater London.

Hours: 14 hours per week – 2 days a week* (including paid half-hour lunch break).

Salary:  £12,740 (FTE £31,850) for 2 years.

Leave: 26 days per annum Pro Rata plus bank holidays.

Starting Date October 2026.

Responsible to Head of Services/Family Support and Supplementary School Manager.

*The peak activity periods for this role happen during school half-terms, which means extra hours will be required during these times. In return, we offer full flexibility with Time Off in Lieu (TOIL), allowing you to reclaim your time outside of busy half-term periods. Afterschool club is currently on Wednesdays and you will be expected to attend in person until 6pm. 

Purpose of the Role

The Youth Activities and Enrichment Coordinator will play a key role in planning, coordinating, delivering and monitoring educational, recreational and enrichment activities as part of our award-winning Bright Futures Children’s and Young People’s Programme. Working closely with the Head of Services/Family Support and Supplementary School Manager, Primary Teacher, external partners and volunteers, the post holder will ensure the provision of engaging, inclusive and memorable opportunities. In addition, they will support the delivery of RAK Bright Futures After School Club and Supplementary School and contribute to education-related casework for children and young people and monitoring and evaluation of all above activity.

All staff are expected to adhere to the Equal Opportunities Policy of RAK at all times.

Refugee Action Kingston (RAK) is a well-established charity dedicated to supporting refugees and people seeking asylum from anywhere in the world who find themselves in the Royal Borough of Kingston and neighbouring boroughs. Since its foundation in 1991, RAK has been the main provider of direct services to refugees and people seeking asylum as well as promoting refugee rights.

RAK aims to support refugees through the process from their initial reception in the borough through to final integration into the local community in order to enable them to live a fulfilling life and become accepted and active participants in our local communities.  We achieve this by accomplishing a variety of outcomes for refugee and asylum-seeking families through delivering a holistic service including advice, information, counselling, education, training, and assistance to access mainstream services and employment opportunities to help them rebuild their lives.

What we can offer you

· Work in a highly respected organisation punching above its weight – providing quality support to around 1300 individuals and families a year.

· A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards.

· Flexible working.

· A committed community in South West London that supports RAK through volunteering, sharing information about our work, and donations.

· Generous annual leave.

· Paid 30 minute lunch break if working 6 or more hours per day.

Our values 

• Empathy: we put ourselves in the shoes of those we work with. 

• Enterprise: we are innovative and resourceful in our approach to supporting refugees and people seeking asylum. 

• Empowerment: we strive to empower our clients, helping them achieve their aspirations. 

Key Responsibilities

• Research, plan and coordinate holiday activities, trips and workshops that promote learning, wellbeing, community engagement and social inclusion.
• Develop and maintain relationships with activity providers, venues, schools, community organisations, cultural institutions and other partners to secure and coordinate activities, trips and enrichment opportunities.
• Manage invitations and registrations. Communicate with families regarding activities, permissions, travel arrangements and other relevant information.
• Organise the provision of lunches and refreshments through partnerships with local organisations and suppliers. Ensuring compliance with relevant food hygiene standards.
• Track project expenditure, process invoices, reconcile activity-related expenses, and maintain accurate budget records.
• Maintain records of attendance and activities. Administer questionnaires to monitor outcomes and obtain feedback to support evaluation and project reporting requirements.
• Take photos and prepare short commentary for social media whilst prioritising online safety of children and young people and ensuring all necessary permissions are in place.
• Deal sensitively with children, young people and families, identifying needs and making referrals to appropriate RAK services, external organisations and community opportunities. 
• Keep up to date with local community activities and services and ensure youth activities notice boards are regularly updated.
• Promote the welfare and safety of children and young people at all times.
• Adhere to RAK’s safeguarding policies and procedures.
• Conduct appropriate risk assessments and ensure health and safety requirements are met for activities and trips.
• Ensure compliance with data protection and confidentiality requirements.

Support Duties

• Support the delivery of RAK’s After School Club and Supplementary School programmes.
• Provide support to the Head of Services/ Family Support and Supplementary School Manager and Primary Teacher with education-related enquiries and casework.
• Support and work alongside volunteers involved in the delivery of Bright Futures.
• Ensure client details and case records are accurate, confidential and recorded on the RAK database and other relevant platforms.

Other duties and shared responsibilities

• Attend team meetings, training and other activities required to support the successful delivery of the programme.
• Represent RAK professionally with partners, stakeholders and the wider community.
• Undertake any other duties reasonably required by the Head of Services/Family Support and Supplementary School Manager that are consistent with the nature of the role.
• Undertake other duties such as implementing cleanliness procedures, and assisting in fire practices.
• Implement Refugee Action Kingston’s Equal Opportunities, Confidentiality, Health and Safety and other policies in all areas of work.

Please note the duties outlined in this Job Description may be reviewed and amended from time to time.

Person specification

•  Experience of organising activity and enrichment programmes and events for children and young people.
•  Experience of working with children and young people at risk of violence or exploitation.
•  Experience of managing administrative processes and maintaining accurate records.
•  Experience of monitoring budgets and handling financial administration.
•  Experience of working with volunteers.
•  Digital proficiency – experience of working with database systems, Microsoft 365, Canva.
•  Understanding of equality, diversity and inclusion.
•  Strong communication and interpersonal skills.
•  Ability to work effectively both independently and as part of a team.
• Ability to build positive relationships with children, young people, families and partner organisations.
• Ability and willingness to work flexibly.
• Available to work during school half term holidays.
• A commitment to the aims and objectives of Refugee Action Kingston and an understanding of the challenges faced by people seeking asylum and refugees in the UK.

Desirable criteria

• Spoken competency in one or more key client language groups.
• Lived or learned experience of the challenges faced by children and young people affected by displacement, disruption to education, youth violence or exploitation.

Our workplace

We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought. Our values are clearly set out in our strategy RAK Strategy 2023-28 which is available on our website.

RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.

Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Disclosure and Barring Service (DBS) and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.

Interviews will take place w/c 21 September 2026.

AT KSAAS, the Operations Manager leads the day-to-day management of the office and administration team, oversees organisational operational and administrative systems, and acts as the key point of contact for all operational matters. They work collaboratively with the leadership team to develop, implement, evaluate and improve organisational operational policies and procedures, ensuring legal compliance, ethical working, effective service coordination and high standard client, staff, partner and stakeholder experience. They line manage the administrative staff and coordinate the volunteering & training services. At KSAAS, the operations lead is supported directly by the CEO, Head of ISVA Services & Head of Therapeutic Services and indirectly by the Board of Trustees.  We are looking for a candidate who has extensive experience of administrative or operations roles, preferably at manager level. 

Kent Sexual Assault & Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society.  We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic.  We recognise the sexual violence affects people of all genders and provides a safe space for all survivors of sexual violence across Kent & Medway, where they can access the high-quality trauma-informed specialist practical and therapeutic support they need to recover from the impact of sexual violence and rebuild their lives.

Please note that we reserve the right to close this vacancy early if we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.

Are you passionate about developing people and helping them reach their potential? Can you create learning opportunities that improve performance, build confidence and strengthen organisational capability?

North Yorkshire Citizens Advice & Law Centre provides free, confidential and impartial advice to around 25,000 people each year, helping people find a way forward with issues including money, benefits, housing and employment. As an independent charity rooted in our communities, we’re committed to improving lives while continually developing our people and services.

We’re looking for an experienced learning and development professional to lead our organisation-wide approach to learning and development. As a member of our Senior Management Team, you’ll shape how we develop our employees and volunteers, ensuring colleagues have the knowledge, skills and confidence to deliver high-quality services. You’ll work closely with managers to strengthen leadership capability, improve learning across the organisation and support continuous improvement. You’ll also provide strategic oversight for a number of organisational projects, ensuring they are effectively governed and aligned with our organisational priorities.

Whether you’re already leading learning and development or you’re ready to take the next step into a strategic leadership role, this is an exciting opportunity to make a lasting impact on our organisation and the communities we serve.

This role can be undertaken remotely from within the UK. Hybrid and office-based working are also available, if preferred, from our offices in Harrogate, Malton, Northallerton, Richmond, Scarborough or Selby.

Applications closing date: 13 August 2026 (9.00am)
Reserved interview dates: 24-25 August 2026

The Alex Project is Spectra's specialist sex worker support service. We provide outreach, advocacy, online engagement, community development and research activity with sex workers across London.

As our team continues to grow, we are looking for a compassionate, strategic and community-minded leader to join Spectra's Senior Management Team as our new Head of Sex Worker Support Services.

This is an exciting opportunity to shape and develop a well-established service that combines frontline support, community engagement, partnership working and research. You'll work alongside a committed team of staff, volunteers, partners and community members to ensure that sex workers across London can access high-quality, accessible and non-judgemental support.

About the role

The Head of Sex Worker Support Services provides strategic leadership for the Alex Project and is responsible for the overall direction and development of the department.

The role includes:

• Leading and supporting a multidisciplinary team delivering outreach, advocacy, online engagement, research and community development activities.
• Developing partnerships with statutory, voluntary and community organisations across London.
• Supporting staff with complex casework, safeguarding and service development.
• Working with colleagues to secure funding and support sustainable growth.
• Overseeing service monitoring, reporting, quality assurance and learning.
• Supporting meaningful community participation and ethically governed research activity.
• Contributing to Spectra's wider organisational leadership as a member of the Senior Management Team.

About you

We're looking for someone who combines strong leadership skills with a commitment to the rights, wellbeing and self-determination of sex workers.

You will have:

• Experience of leading staff, volunteers or services within the voluntary, health or community sector.
• Experience of advice, advocacy, health or education programmes.
• Excellent partnership-building and communication skills.
• A strong understanding of the diversity of sex worker communities and the barriers many people face when accessing support.
• Knowledge of safeguarding, confidentiality and good record keeping.
• A commitment to anti-oppressive, community-led ways of working.

We particularly encourage applications from people with current or previous lived experience of sex work or transactional sex, and from people with experience of peer-led community support.

About Spectra

Spectra is a health and wellbeing organisation with a strong LGBTQ+ heritage. We work with people from marginalised communities across London, including LGBTQ+ communities, sex workers, young people, and people living with or affected by HIV.

Our values are grounded in lived experience and community participation. We aim to be inclusive, accessible, anti-oppressive, supportive, emotionally aware and community-driven in everything we do.

Job Role: Volunteer Coordinator

Salary: £22,400 per year (FTE £28,000)

Hours: 30 hours per week

Contract type: Permanent

Location: South West (Office to be agreed)

Other responsibilities:

Expectation to travel to offices and events across the South West as needed

About the Role

We're looking for an enthusiastic and proactive Volunteer Coordinator to join our People team and play a key role in growing, supporting and celebrating our incredible volunteer community.

Volunteers are at the heart of everything we do. As Volunteer Coordinator, you'll oversee the entire volunteer journey, from attraction and recruitment through to onboarding, development, engagement and recognition. You'll be the central point of contact for volunteers across the organisation, ensuring they have a positive and rewarding experience while helping us continue to expand and strengthen our volunteer programme.

This is an exciting opportunity for someone who is passionate about people, community engagement and creating opportunities that make a real difference. Working closely with managers across the organisation and alongside the Head of People, you'll help shape the future of volunteering and ensure our programme reflects best practice, inclusivity and organisational priorities.

If you love building relationships, improving processes and championing the value of volunteers, we'd love to hear from you.

What You'll Be Doing

• Manage the full volunteer lifecycle, including attraction, recruitment, onboarding, induction, training, engagement and recognition.
• Act as the first point of contact for volunteers, providing support, guidance and responding to queries and feedback.
• Partner with managers across the organisation to identify volunteer opportunities, develop meaningful roles and support effective volunteer management.
• Support initiatives to diversify our volunteer workforce and reduce barriers to volunteering.
• Build relationships with community organisations, education providers and local networks to increase volunteer engagement and attract new volunteers.
• Maintain accurate volunteer records, compliance documentation and reporting data, ensuring GDPR requirements are met.
• Coordinate volunteer communications, events, recognition activities and development opportunities to keep volunteers engaged and connected.
• Analyse volunteer data and key metrics, including volunteer numbers, retention and diversity information, using insights to drive continuous improvement.
• Work alongside the Head of People to develop and implement volunteering strategies that support organisational growth and impact.
• Support the wider HR and Recruitment team when required.

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties broadly in line with the responsibilities outlined above.

What We're Looking For

• Experience of managing or coordinating volunteers and supporting the volunteer lifecycle.
• A confident communicator with excellent relationship-building and stakeholder engagement skills.
• Strong organisational skills with the ability to manage multiple priorities and work independently.
• Experience reviewing, developing and improving processes.
• Ability to coach, support and influence managers and colleagues.
• Proactive, solutions-focused and motivated to drive positive change.
• A genuine passion for volunteering, community engagement and helping people thrive.
• Ability and willingness to travel to locations across the South West when required.

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

As Volunteer Engagement Partner, you will play a pivotal role in shaping the future of volunteering across our charity, ensuring that volunteering remains a vibrant, inclusive and rewarding experience for everyone involved. You will lead the development and delivery of an ambitious volunteer strategy, growing both the scale and impact of volunteering while creating opportunities for people to make a meaningful difference within their communities. This is an exciting opportunity to champion the volunteer voice, build strong relationships across the organisation and wider community, and develop innovative approaches to attracting, engaging, supporting and recognising volunteers. Working in partnership with colleagues from all areas of the hospice, you will help ensure our volunteers are equipped, empowered and valued as an integral part of our workforce and culture.  

Volunteers are at the heart of everything we do. With more than 1,600 volunteers supporting Cornwall Hospice, they play a vital role in helping us deliver exceptional care and support to patients, families and communities across Cornwall. This role offers a fantastic opportunity to shape the future of volunteering within our charity. We are looking for someone who is passionate about people, enjoys building relationships and is committed to creating an outstanding experience for our volunteers.

Based at our Head Office in St Austell with frequent travel across our county.

37.5 hours per week, worked flexibly over evenings and weekends, as required. 

You can find a very rewarding career with Cornwall Hospice. As well as being part of a team making a real difference to our Cornish community, we offer a generous employment package.  The successful candidate will join on a permanent contract, subject to a three month probation period.

A stakeholder pension scheme with matched contributions up to 4%.

Hours of Work 37.5 hours a week, worked flexibly, as required.

Flexible Annual Leave Generous annual leave of 36 days per year, including bank holidays. Ability to buy or sell one week of leave each year.

Life Assurance Death in service life assurance of three times annual salary.

Sick Pay Enhanced sick pay, increasing with length of service.

Medical and Wellbeing Non-contributory medical cash plan providing payments towards everyday healthcare treatments.

Employee Assistance Programme offering virtual and face to face counselling. 24/7 access to remote GP services. Access to Blue Light Discount Card. Free membership of Perkbox providing discounted shopping and wellbeing resources.

Free complementary therapies.

We offer a wide range of high quality training, learning and development opportunities to challenge and stimulate your professional development. Compassionate Leadership We provide a supportive working environment by focusing on relationships through careful listening to, understanding, empathising with and supporting our people.

Relocation If appropriate, support with relocation to Cornwall may be available. 

Team: Finance & Resources

Locations: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. A minimum of two days a week at the office (including our all-staff Wednesday) 

Duration: Permanent (with six months’ probation)

Reporting to: CEO

Hours: 35 hours per week, Monday-Friday

Salary: Starting salary £60,000 

The post holder will be responsible for the following: 

Finance 

• Maintain appropriate and comprehensive finance and accounting policies and procedures including payment authorisations, cash management etc. 

• Provide clear and accurate financial information, budgets and forecasts to the trustees, CEO fundraising team and other departments as required. 

• Manage strategic relationship with key partner organisations such as bookkeepers/auditors/payroll providers/banks etc. 

• Overall responsibility, with support from the external bookkeeper and internal staff, for: 

• Ensuring accurate recording and maintenance of finance data, including accurate classification of income. 

• Ensuring balance sheet and bank is reconciled and reviewed monthly. 

• Preparing and developing monthly Management Accounts. 

• Oversee preparation of the annual financial statements and manage the external audit. 

• Oversee payroll and pension process, engaging with external payroll support, including administering monthly payroll and fortnightly payroll during the Winter Night Shelter season. 

Legal and compliance 

• Overall responsibility for compliance with all legislation / codes. 

• Ensure Companies House, Charity Commission, HMRC and Pensions Regulator requirements 

 are met in a timely fashion. 

Risk management 

• Overall responsibility for risk management, including timely and accurate completion of relevant risk assessments, maintaining and developing the organisation's risk register, and procuring and maintaining appropriate insurance cover. 

• Overall functional responsibility for health and safety. 

Office Management  

• Overall responsibility for information technology across the organisation, which is implemented day-to-day by the IT support providers. 

• Ensure Glass Door has appropriate office space which meets all legal requirements and government regulations, environmental, health and security standards. 

• Organise and review general administrative processes and induct new staff on relevant office processes, including data protection, security and fire safety.

• Support and line manage the receptionist and office volunteers to ensure that we deliver high levels of service to staff, guests and other visitors, creating a warm and welcoming environment 

People Management 

• Manage the HR function: 

• Ensure Glass Door is an attractive and rewarding place to work and staff deliver their potential. 

• Review, identify and implement improvements in the HR function to optimise effectiveness and efficiency. 

• Lead on managing employee relations. 

• Support and line manage the Finance & Resources team (HR Manager, receptionists). 

• Conduct regular supervision meetings and performance appraisals. 

Senior Leadership Team 

• Operate as part of the Glass Door senior leadership team, with a particular remit to ensure that we are fulfilling our financial and compliance objectives. 

• Support the CEO and colleagues in setting the strategic direction for Glass Door. 

• Represent the CEO on internal or external matters, if appropriate. 

Governance 

• Manage the Resources Committee and Finance Committee on behalf of the trustees. 

• Assist in managing the Board of Trustees e.g. co-ordinate diaries, set dates, drafting and circulating agendas and papers. 

• Organise the Annual General Meeting, including drafting papers and corresponding with members. 

• Co-ordinate the annual policy review process for Finance & Resources (finance, legal, HR, data, governance) and Fundraising & Communications (fundraising, communications). 

• Manage the Glass Door complaints process.

Person Specification 

Essential 

Personal Qualities 

• Empathetic attitude towards homeless and vulnerably-housed people. 

• A confident self-starter who will hit the ground running. 

• Ability to operate at a range of levels; with both gravitas and relate-ability 

• A team worker with an open, collaborative style and a practical, “can-do” approach. 

• Commitment to our values of being welcoming; being open to all, without prejudice; 

compassionate; believing individuals can turn their lives around; and knowing we can have a 

bigger impact when we work together. 

• Commitment to and understanding of the issues relating to equality of opportunity and the 

ability to implement change in this area. 

• Ability to adhere to and implement Health & Safety, HR and operational policies. 

Qualifications and Experience 

• Minimum CIMA or CIPFA qualification. 

• Minimum five years’ in-house employment experience post-qualification. 

• Experience of leading and inspiring a team. 

• Experience of budgeting and financial planning, including modelling / scenario planning. 

• Experience with month end reporting. 

Knowledge, Skills, Abilities 

• Excellent working knowledge of accounting software systems e.g. Xero. 

• Fully conversant with best practice in accounting procedures. 

• Excellent organisational skills with strong attention to detail, especially record-keeping and 

electronic filing. 

• Strong written English and numeracy skills. 

• Excellent skills in Microsoft Office software (Word, Excel, PowerPoint, Adobe Acrobat Pro, and 

databases). 

• Good interpersonal and verbal communication skills. 

• Ability to forward plan and schedule workflows. 

• Ability to relate to and work with people from a range of backgrounds. 

Desirable 

• ACA or ACCA qualification. 

• Experience of working with homeless people or similar disadvantaged client groups and an 

understanding of their needs. 

• Experience of working in the not-for-profit sector. 

• Experience of charity accounting/ the SORP. 

• Experience of risk management. 

• An understanding of GDPR and health and safety legislation. 

Volunteer Administration Assistant

Salary: £27,319 - £31,236 pro-rata

Contract: Permanent, Part time, working 22.5hrs per week (3 days)

Location: Hybrid working - remotely and at the Open SU Office, OU Walton Hall Campus, Milton Keynes, MK7 6AA

The Organisation

The Open SU serves the interests of around 170,000 part-time and distance-learning students spread across the UK, continental Europe and beyond. Our role is to represent and support the interests of this vast and diverse community of students. The Open SU is an independent registered charity, governed by elected student leaders. Our team of vibrant, friendly and dedicated professional staff provide the vital support needed to deliver our ambitious strategy. Here at the Open SU we are committed to a positive team culture to enable and empower all members to be their very best.

The Job

In this role, you will play a vital part in supporting the delivery of our Volunteering Strategy helping to ensure every student has the chance to connect, contribute and belong. Working closely with the Volunteering Manager, you will:

• Provide high quality administrative support which includes responding to volunteering enquiries, supporting at meetings, producing volunteer communications and maintaining volunteer records.
• Act as a first point of contact for volunteers, offering guidance and support throughout their journey, and assist with recruitment, onboarding and recognition.
• Help deliver engagement and appreciation events, share inspiring stories through newsletter and volunteer spaces and gather volunteer feedback to improve services.
• Champion good data practices, maintaining accurate records and ensuring information is handled responsibly. Above all, promote inclusive, safe and accessible volunteering across all activities.

The Person

This role is a great opportunity for an organised and proactive administrator who enjoys supporting others and being part of a friendly, collaborative team. You will also enjoy working with and supporting volunteers, helping to spark new ideas, create great experiences and build a real sense of community and belonging along the way. You’ll be passionate about creating and supporting the development of volunteer communications and storytelling to inspire others to get involved.

You will be comfortable using Microsoft 365 tools such as Outlook, Teams, Word, Excel and Forms and will bring a flexible, can-do approach to your work. Above all, you will value inclusion, accessibility and team work, and will be committed to learning, growing and contributing to an open, supportive and sustainable community.

Please see the Job Decription below for more information.

ID 1851 HR Business Partner, Human Resources (up to 2 vacancies)
Permanent contract
Family Action Head Office, London (N1) with hybrid working
37 hours per week (full-time)
£37,211 - £41,518 per annum
Plus £3,866 Inner London Weighting (if London-based) or £480 (if home-based)

We are flexible about both hours and where you work. The role is 37 hours per week full-time, but we welcome applications from people looking for part-time or other flexible working arrangements. We are also open to both office and home-based working; for colleagues based at our London office (N1), we operate a hybrid working model with an expectation of office attendance twice per week.

One of the roles will partner with our London-based services, so being based in or within commuting distance of London would be beneficial. However, we don’t want location to be a barrier and we welcome applications from people based elsewhere in the UK.

Family Action & the Role’s Impact:

At Family Action, we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

In the HR Business Partner role, you will partner with leaders and managers across the organisation, building strong relationships and developing a deep understanding of the services and business areas you support. As their key HR contact, you will provide expert advice and coaching on complex people matters, help managers build their confidence and capability, and support them to plan strategically for their people and align their plans with the wider people strategy.

You will also manage, coach and develop a team of HR Advisers, supporting them to build their expertise and deliver a high-quality HR service.

Alongside this, you will lead on complex change processes, including TUPE transfers and restructures, working collaboratively across HR, Services, and Implementation teams to implement change effectively.
If you have significant HR experience, strong applied knowledge of employee relations and experience supporting complex organisational change, we would like to hear from you. You might come from a generalist HR background or have specialised in employee relations or change, and you don’t need to have worked in the not-for-profit sector or held a formal management role before. The ability to build trusted relationships, provide pragmatic and solution-focused advice, deliver through others and contribute to the continued development of our people practices will make you an ideal candidate.

We are a supportive and inclusive organisation, and we want to break down barriers to people joining us. If you don’t feel confident applying because you don’t meet every single requirement on the Person Specification – please don’t let that stop you; we want to hear from you. We encourage you to use the application to highlight what you can bring to the role – your skills, knowledge, and experience as well as your values. At Family Action our 4 core values are incredibly important to us and underpin all we do. We are a 'people focused', 'can-do' organisation, which strives for 'excellence' in all we do and operates with 'mutual respect'.

Benefits:

- an annual paid leave entitlement of 30 working days (pro rata) plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jab vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

Closing Date: Monday 31st August 2026 at 23:59 pm

For direct queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working arrangements, please email Katie Milne, Head of HR (full email adress located in the advert on our careers page).

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Please note that we will be reviewing applications as they come in. We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to submit your application without delay. We are also ideally looking for a candidate who can join us as soon as possible (i.e. on a short notice period), however if that is not your situation please do not hesitate to apply as applications will not be assessed on this basis.

Head of Housing & Safe Haven (Crisis Support)
Hours: 37 hours per week (Flexible working options are available, including part-time and job-share)
Salary: £50,000 - £53,813 per annum
Contract: Permanent
Base: Osney Mead office, OX2 with travel to services across Oxon along with WFH options

Who we are, and what we do

We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.

Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.

We won’t give up until everyone experiencing a mental health issue gets both support and respect.

Like all local Minds, we are an independent charity that is proud to be affiliated with the national Mind association.

About the Role

We are looking for an exceptional Head of Housing & Safe Haven to lead our supported housing and crisis alternative services, ensuring people receive high-quality, person-centred and recovery-focused support when they need it most.

This is an exciting opportunity for a collaborative and values-driven leader who champions lived experience, thrives in partnership working, and leads by example to create safe, responsive and impactful services for local people.

About the Service

Operating 365 days per week in Oxford and Banbury, Safe Haven diverts people from attending the Emergency Department when they do not need clinical support. The Safe Haven model offers short-term, non-clinical crisis support in an empowering, empathetic, person-centred way.

Oxfordshire Mind’s supported housing service offers accommodation with support in Oxford City and in West and South Oxfordshire for residents with severe and enduring mental health problems who would struggle to live independently.

We are currently looking to recruit a Head of Housing & Safe Haven (Crisis Support) and would really welcome applications for it.

We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:

• Good level of knowledge about housing and mental health sectors
• Strong knowledge of relevant legislation in relation to mental health supported housing
• Understanding of best practice in community-based mental health and accommodation services
• Knowledge of local statutory and VCSE mental health services in Oxfordshire
• Operational management of a housing service or mental health crisis services
• Working with and through others to deliver effective, person-centred, recovery focused support
• Monitor and manage escalating client risks
• Successful negotiation with clinical and non- clinical services to obtain supports and services on behalf of clients
• Effectively managing and supporting managers, staff and teams
• Proven experience of delivering effective change to services
• Budget and resource management
• Performance Management
• Delivering outcomes against agreed objectives in a relevant setting including contracted KPIs and quality
• Excellent organisational planning administrative & IT skills to deliver work to agreed timescales and standards
• Excellent interpersonal and communication skills with service users, staff, partners, funding agencies and the public
• Skilled people manager, including challenging conversations and conflict
• Collaborative and inclusive team working
• Contract management skills of statutory and non-statutory commissioners and funders
• Effective Contract management of procured services
• Problem solving skills
• Safeguarding practice and experience, of children and adults
• Organisational risk management
• Crisis management
• Actively promotes the involvement of people with lived experience in decision making at all levels organisation-wide, and ensures involvement within own areas of responsibility
• Leads by example
• Understands and committed to our values and approach

Closing date: Monday 10 August 2026 by 1PM
Shortlisting date: Monday 17th August 2026
Interview date(s): 20 & 21 August 2026 (TBC)
Interview location: In Person - Oxfordshire Mind, 2 Kings Meadow, Osney Mead, Oxford, OX2 0DP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.  We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.

Regional Volunteer Team Lead- Scotland and North-East England 

CSSC 

Remote 

£33,000.00 

Full-time 

Perm anent 

Membership Organisations 

Job description 

Pay: £33,000.00 per year 

Job description: 

Position: Volunteer Team Leader 

Location: Remote in Scotland and North-East England

Full-time Salary: £33,000 + car 

Job Title- Volunteer Team Leader 

Department- Volunteer Delivery 

Reports to- Head of Change 

Grade- Team Leader 

Job Purpose 

To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level. 

Key accountabilities 

• To support volunteers to deliver a regional and local programme that:

• Aligns to the CSSC strategy, mission, vision and values

• Adheres to operating processes, framework and legislation

• Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC 

• To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events. 

• To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success. 

• To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members. 

• To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC. 

Dimensions 

No. of direct reports: 0 

Total staff overseen: 0 

Internal contacts: Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing andCommunications Team 

External contacts: Regional and Area Officers, Communications Officers, Event volunteers 

Person Specification:  

Personal effectiveness - Essential 

• Ability to manage and organise time and workload effectively. 

• Resilient and flexible with the ability to work under pressure 

• Ability to build and manage strong working relationships. 

• Able to work independently and as part of a team. 

• Personal drive and enthusiasm with a positive attitude and a desire to succeed 

• Committed to continuous improvement 

Skills, experience & qualifications: 

Essential 

• Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification. 

• Intermediate to advanced level of MS word and Excel 

• Ability to communicate both through written and verbal 

• Full UK driving licence as travel will be required for this role 

Desirable 

• A relevant degree or professional qualification in volunteer management 

is not essential but may be advantageous. 

• A working knowledge of CRM and digital Event Management Systems 

• Experience with building and working with high performing teams 

Job Type: Full-time, Permanent 

Benefits:  

• Additional leave 

• Company car 

• Company pension 

• Cycle to work scheme 

Experience: 

• Volunteer Management: 3 year (preferred) 

Licence/Certification: 

• Driving Licence (required) 

Work Location: Remote 

Frazzled is a mental health and wellbeing charity founded by Ruby Wax OBE. We provide free, facilitated peer support meetings for people feeling overwhelmed by the stresses of modern life.

Our online and face-to-face meetings offer a safe, confidential and non-judgemental space where people can share openly, listen to others and feel heard. Everything we do is underpinned by high-quality volunteer facilitation, thoughtful training and a supportive community.

As we continue to grow, we're looking for an organised, compassionate and proactive Programme Coordinator to help deliver and develop our programme of peer support meetings, while ensuring our volunteers feel confident, supported and connected.

Purpose of the role

The Programme Coordinator is responsible for the day-to-day coordination of Frazzled's online and face-to-face peer support programme.

Working closely with the Head of Programmes, you'll oversee Frazzled’s meeting schedules, recruit and support volunteer facilitators, coordinate training and onboarding, carry out regular observations and contribute to the continuous improvement of our programme. You'll play a key role in ensuring our services are delivered safely, consistently and in line with the Frazzled model.

This is a varied hands-on role that combines excellent organisation with relationship building, volunteer development and continuous improvement. You'll be equally comfortable organising complex schedules, supporting volunteers through challenging situations and contributing ideas that help our programmes continue to grow while staying true to what makes Frazzled unique.

Frazzled runs meetings from early morning until late evening, seven days a week. As a core part of this role involves observing and supporting facilitators as issues arise, some evening and weekend work will therefore be required as well as regular travel to our face-to-face sites across England.

We ask that you do not use AI to assist you in writing your application, as this role involves lots of written and verbal communication with stakeholders and we want to hear your authentic voice, rather than the same response multiple times. 

Key Responsibilities

Programme Coordination

• Coordinate the delivery of Frazzled's programme of online and face-to-face peer support meetings.

• Manage facilitator schedules, ensuring meetings are appropriately staffed and volunteers are well supported.

• Respond to day-to-day operational issues and work with colleagues to resolve them effectively.

• Coordinate new or one-off themed meetings and support the ongoing development of existing programmes.

• Maintain accurate programme records, schedules and systems.

Volunteer Recruitment and Support

• Coordinate the recruitment and selection of volunteer facilitators.

• Manage volunteer onboarding, including DBS checks, induction, training administration and access to systems.

• Build positive relationships with volunteers, providing regular communication, encouragement and practical support.

• Coordinate volunteer meetings, communications and other opportunities for connection and development.

Training, Coaching and Quality Assurance

• Design, coordinate and deliver engaging facilitator training, refresher sessions and development workshops that bring the Frazzled model to life through discussion, reflection and practical learning.

• Carry out regular facilitator observations, both online and in person, providing thoughtful and constructive feedback.

• Support volunteers to develop their confidence, skills and understanding of the Frazzled model.

• Identify and respond appropriately to safeguarding, wellbeing or performance concerns, escalating where necessary.

• Help maintain the quality, consistency and integrity of all Frazzled meetings.

Programme Development

• Contribute to the ongoing development of Frazzled's programme, systems and volunteer experience.

• Review feedback, observations and programme data to identify opportunities for improvement.

• Help develop resources, guidance and processes that support volunteers and improve programme delivery.

• Help promote Frazzled sessions, both face to face and online.

• Contribute ideas for new initiatives, projects and ways of working as Frazzled continues to grow.

Team Contribution

• Work collaboratively with colleagues across the organisation to deliver high-quality programmes.

• Manage the volunteer and public inbox

• Support organisational projects and events where appropriate.

• Contribute positively to a small, flexible team, taking ownership of work and supporting others when needed.

Person Specification

Essential

We're looking for someone who has:

• Experience coordinating programmes, projects or services.

• Experience recruiting, supporting or managing volunteers, staff or facilitators.

• Experience delivering or coordinating training, workshops or learning activities.

• Exceptional organisational skills, with the ability to manage multiple priorities and competing deadlines.

• Strong interpersonal skills and the ability to build trusting relationships with a wide range of people.

• Confidence giving kind, constructive feedback and having sensitive conversations when needed.

• Good judgement, emotional intelligence and the ability to handle confidential information appropriately.

• Experience improving systems, processes or ways of working.

• Confidence using digital systems including Zoom, Google Workspace and online scheduling tools.

• A commitment to Frazzled's values and an understanding of the importance of peer support, inclusion and psychological safety.

Desirable

• Experience working within the charity, mental health or wellbeing sector.

• Experience coordinating or supporting volunteers.

• Experience facilitating groups or delivering training.

• Knowledge of safeguarding in a community or volunteer setting.

• Experience using data and feedback to improve services.

• Understanding of coaching, learning and development or reflective practice.

Job Title: Senior Brand and Campaigns Manager 

Reporting to: Head of Brand & Marketing

Salary: £50,000

Contract Type: 1 Year Fixed Term Contract 

Location: London and Hybrid, with weekly visits to our sites across London (mainly to Old Street) 

Hours/Days per week:35 hours per week, 9am – 5pm, Monday – Friday

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job 

Focusing on building and maintaining the charity brand identity, through execution of marketing initiatives that grow brand engagement, understanding and participation. Leading integrated campaigns and identifying marketing activities that meet strategic objectives and income targets. Ensuring that marketing plans are effective in reaching multiple target audiences. 

Duties and Responsibilities

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

• Lead the development and implementation of and brand and campaign activities across the full mix of marketing channels, appropriate to the target audience

• Manage and develop two direct reports, and a team of 6

• Responsibility for the charity brand guidelines for visual identity, messaging, and tone, to ensure consistency across the charity and marketing materials

• Maintenance and optimisation of the brand ambassador programme across the charity, ensuring engagement, understanding and accurate adoption of brand material

• Supporting the integrated strategy and planning of the annual marketing calendar to maximise and prioritise opportunities across multiple channels and audiences

• Lead the major fundraising and event campaigns, working alongside stakeholders to ensure campaigns meet income targets

• Engagement and collaboration with network partners nationwide to support their marketing needs, with communications and toolkits

• In collaboration with the Head of Volunteering, advise and deliver activities that support the acquisition, engagement and retention of volunteers

• Creation of clear briefs that support the management of external creative agencies and/or inhouse designers, to ensure assets and materials are compelling and on brand

• Work hand in hand with Senior Digital Marketing Manager to create cohesive marketing plans that deliver results through applied learnings

• Measure and report on campaign performance using analytic tools and processes that provide actionable insights and recommendations for optimisation of marketing activity

• Manage campaign budgets, ensuring effective allocation of resources to maximise return on investment

Essential Criteria 

• Bachelor’s degree in marketing, communications, or a related field. Or significant experience in a similar role within the not-for-profit sector
• Proven experience of working in the charity sector on brand, fundraising and marketing campaigns, with a strong understanding of marketing tools and strategies
• Experience of leading a team within a brand and campaign role
• Excellent verbal and written communication skills for collaborating with team members and key stakeholders
• Experience in thinking strategically, to create  marketing plans and briefs that deliver to organisational goals
• Campaign management experience, including management of multiple stakeholders, planning, budgeting, and evaluation with the ability of managing conflicting demands and needs of key stakeholders
• Strong analytical abilities to interpret data and make informed decisions based on campaign performance metrics
• Creative and innovative flair, with proven examples of successful and engaging campaigns and solutions 

Fundraising Events Executive

Location: The Twickenham Stoop, London (hybrid working: four days office-based, one day remote)
Contract: Permanent
Working Pattern: Full-time, with flexibility to work weekends and occasional evenings to support matchday and event commitments.

About Harlequins Foundation

Harlequins Foundation uses the power of sport to inspire positive change in communities. Through a range of innovative programmes, the Foundation supports individuals of all ages and backgrounds to improve their physical and mental wellbeing, develop new skills and create lasting opportunities. Working alongside schools, community groups, partners and supporters, the Foundation is committed to making a meaningful difference both on and off the pitch.

As the Foundation continues to grow its reach and impact, this is an exciting opportunity to join a passionate team dedicated to delivering memorable experiences that engage supporters and generate vital income to support community programmes.

About the Role

The Fundraising Events Executive will play a key role in supporting the planning, coordination and delivery of the Harlequins Foundation's events programme. Working closely with the Head of Programmes, Partnerships and Events and the Partnerships Manager, you will help deliver engaging, high-quality events that raise awareness, strengthen stakeholder relationships and generate fundraising opportunities.

Acting as a first point of contact for supporters and fundraisers, you will provide excellent stewardship and administrative support while helping to ensure events are delivered professionally, safely and efficiently. This is a varied, hands-on role that combines event planning, supporter engagement, logistics coordination and on-the-day delivery.

This opportunity would suit a highly organised, proactive and people-focused individual who enjoys working in a fast-paced environment and is passionate about creating exceptional experiences for supporters, participants, partners and the wider community.

Key Responsibilities

• Support the planning and delivery of a range of fundraising and engagement events.
• Coordinate event logistics including venues, suppliers, equipment and communications.
• Support the smooth and professional delivery of events and fundraising activities.
• Act as a key point of contact for participants, supporters and fundraisers.
• Deliver outstanding supporter care and stewardship from registration through to post-event follow-up.
• Coordinate Foundation activity at key fixtures and fundraising events, including auctions and supporter engagement activities.
• Maintain accurate supporter and event records within CRM systems.
• Work with colleagues to promote events and maximise participation.
• Research and identify new fundraising event opportunities.
• Gather feedback and event insights to continually improve supporter experience and event delivery.
• Support volunteers, ambassadors and stakeholders involved in Foundation events.

Key Requirements

• Experience supporting or delivering events, ideally within the charity, sports or community sectors.
• Strong customer, supporter or stakeholder engagement experience.
• Experience coordinating volunteers and working with a range of stakeholders.
• Excellent organisational skills and strong attention to detail.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Experience using CRM systems, such as Salesforce, would be advantageous.
• A proactive, flexible and positive approach with a willingness to get involved in all aspects of event delivery.
• A collaborative team player who enjoys building relationships and creating positive experiences for others.

Our Commitment to Inclusion

At Harlequins Foundation, we believe that diverse perspectives strengthen our organisation and help us better serve our communities. We welcome applications from people of all backgrounds and experiences and are committed to creating an inclusive recruitment process, including making reasonable adjustments where required.

We recognise that great candidates do not always meet every requirement listed. If you are excited by this opportunity and believe you can make a meaningful contribution to the Foundation, we encourage you to apply. We value transferable skills, potential and lived experience, and would be pleased to hear from you even if your experience does not align perfectly with every aspect of the role.

Recruitment Process

Please note: we will be reviewing applications on a rolling basis and encourage interested candidates to apply as soon as possible, as interviews may be arranged before the closing date.