Home support manager jobs

ob Title: Refuge Worker

Location: Hillingson. This is an on-site role, located within the London Borough of Hillingdon, there may be requirement to occasionally work in the London Borough of Hounslow
Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Permanent

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. 

For further infomation regarding the role, please view our downloadable job pack. 

As part of this role, you will be required to participate in an out-of-hours on call rota

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 9 February 2026

Interview Date: 23 and 24 February 2026

Reporting to: Service Manager

Contract Type: Permanent

Location: Baca office, Cambridge, England. The role may require regular travel to locations where Baca’s services are delivered.

Salary: £31,200 per annum for full time hours. Equivalent to £18,720 per annum for 22.5 hours. The role also comes with an allowance of £2,301 (pro rata) for Cambridge cost of living.

Working hours: 22.5 hours a week.

About Baca: Baca is dedicated to supporting young refugees aged 16 to 18. Our mission is to empower these young individuals to become positive, independent contributors to society. We are looking for a passionate and dedicated Creative Arts Therapist to join our team and lead the delivery of our arts therapy program.

Overall Purpose: To use creative therapy methods to help young people express their emotions, process their emotional wellbeing, and build inner resilience for a brighter future.

Key Responsibilities:

• Lead therapeutic interventions using creative modalities (art, dance, drama, or music) to enhance young people's resilience and emotional wellbeing.
• Collaborate with a multi-disciplinary team and external partners to deliver comprehensive support.
• Support young people in achieving outcomes such as increased personal safety, improved physical and emotional wellbeing, and greater engagement in education, employment, and social activities.
• Assess emotional health needs and recommend improvements, while sensitively challenging young people to develop positive routines and habits.
• Deliver therapeutic sessions (both 1-to-1 and group) in a safe and secure environment.
• Contribute to team discussions and refer young people to other mental health professionals as needed.
• Enable young people to express themselves creatively and culturally, fostering confidence and resilience.
• Ensure all young people are safeguarded from harm and supported to self-protect.
• Maintain session notes, therapy spaces, and materials, and handle administrative tasks.
• Participate in meetings, training, and professional development opportunities.
• Embrace and practice Baca's Vision, Mission, and Values in daily activities.

Personal Specification:

• A qualified art therapist registered with the Health & Care Professions Council (HCPC) and the British Association of Art Therapists (BAAT) (or equivalent for your modality).
• Passionate about Baca's mission and values, and able to lead by example.
• Supportive, approachable, responsible, reliable, and personable.
• Organised, creative, practical, and able to manage a varied workload.
• Excellent team player with strong interpersonal skills.
• Strong Microsoft Office skills
• Ability to develop key external relationships and work well within a family-like organisational culture.
• Willingness to work flexible hours and travel across the UK as required.
• Enhanced DBS check required.
• Ability to drive/travel to all locations where Baca’s service is delivered .

Why Join Us?

• Make a real difference in the lives of vulnerable young people.
• Be part of a supportive and dynamic team.
• Opportunities for professional growth and development.

How to Apply: If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

Please note: We do not offer sponsorship for this role.

Salary: £30,000 pro rata
Contract: 20 months, fixed term, starting March 2026
Hours: 2.5 days per week
Location: Home-based with regular travel across Bristol. Shared office space available in Bristol.

About the role

Every community deserves a park they can be proud of. Not just one that exists on a map, but one that feels safe, welcoming and cared for.

This new role sits at the heart of Bristol’s Nature Together project and is all about redefining what park quality really means. Not from behind a desk, but by working directly with communities to understand what matters most to them and turning that into practical, achievable change.

You will work alongside residents, community groups and Bristol City Council to co-create a way to define clear quality measures for local parks and translate them into realistic management plans. These plans will shape improvements on the ground and feed into the development of a Bristol-wide Quality Park Standard that can be used across the city and beyond.

This is a genuinely new role.You will help build the approach, test it, learn as you go and bring people with you.

If you enjoy working with people, navigating complexity and turning big ideas into practical action, you will feel very at home here.

What you will do

• Work with diverse communities to define what “quality” means for their local parks, making sure voices that are often excluded are actively included
• Design and facilitate workshops, surveys and conversations that help communities set priorities for their parks
• Work with Bristol City Council and local partners to turn those priorities into clear, deliverable management plans
• Build strong partnerships with council officers, community groups, volunteers and project partners
• Learn from similar work elsewhere and apply those insights locally
• Track progress against community-defined quality measures and share learning in accessible ways
• Support communities to build the skills, confidence and tools they need to keep shaping their parks beyond the life of the project

About you

You do not need to tick every box, but you should recognise yourself in most of these.

You are someone who:

• Has experience working with communities and partners in a collaborative, respectful way
• Is confident facilitating conversations with people from different backgrounds
• Understands co-design and co-production and has used these approaches in practice
• Can develop practical plans and keep projects moving forward
• Is organised, adaptable and comfortable working with some uncertainty
• Cares deeply about equality, accessibility and inclusion
• Believes parks matter and that communities should have real influence over them

Experience of monitoring, evaluation or reporting to funders is helpful but not essential.

Why work with us

You will be part of a small, ambitious charity that is rethinking the role parks play in people’s lives. We work collaboratively, value flexibility and trust people to get on with their work.

This role offers real autonomy and the chance to shape a pioneering approach to park quality that could be scaled nationally. You will be supported, listened to and given space to do meaningful, values-led work.

This is an exciting chance to gain a full year of hands-on experience working with a place-based funder. You will be learning how funding decisions are made and how grants are administered to create real impact in local communities. You’ll not only develop practical skills in project delivery and grant management, but also build a strong understanding of the voluntary, community and social enterprise (VCSE) sector.

In addition to supporting grant administration, you will lead your own project from start to finish. This will involve conducting research, engaging with local organisations and sector leaders, and producing a clear, actionable plan that addresses a real need in the sector and how the Foundation can look to ease that need. You’ll have the autonomy to shape your project while receiving guidance and support from the Chief Executive and Grants and Programmes manager, giving you the perfect balance of independence and mentorship.

As part of this role, you will join the Rank Foundation’s Time to Shine Leadership Programme, a nationally recognised initiative designed to nurture future leaders in the charity sector. You’ll be part of a cohort of 55 emerging leaders across the UK, benefiting from tailored training, mentoring, and peer support. This programme will help you develop your leadership potential, grow your confidence, and prepare you for future roles within the VCSE sector.

If you are currently unemployed or under-employed, this opportunity offers a supportive and structured pathway to gain valuable experience, expand your professional network, and make a meaningful difference in communities

We all work flexibly between home, at our Redcar office or in the community. So you will need to be self-sufficient and able to manage your own workload. We encourage applications from people near the start of their career who want to develop with a new organisation, people who are currently underemployed looking for a change of career, or those returning or joining the workforce and are looking for a new challenge. We look for employees who have the ability to engage with a wide range of people, a supportive manner and a genuine passion for the work we do. This is a great opportunity for someone who is as excited as we are about making positive change across our area of benefit.

Please read the Time to Shine Programme guide on our website aswell as the Job Description before starting your application and ensure you meet the criteria listed.

The closing date for applications is 10am on Monday 2nd February 2026

Interviews will be held at our Redcar office in the Palace Hub TS10 3AE on 16 February.

Health and Safety Advisor

Salary: Band 6: £39,775.77 – £52,452.55 per annum

Contract: Permanent | Full-time

Hours of work: 37.5 hours per week | Monday to Friday 9.00am to 5.00pm (flexible)

About the Job Role

We have an exciting opportunity for a Health and Safety Advisor in our Estates team at St Joseph’s Hospice. We are looking for someone who has experience in managing and supporting the implementation of health and safety across an organisation. There will be a wide range of responsibilities, from policy to the operational level. Activities range from office and shop-based staff to health workers, outreach workers, and a small maintenance team.

About You

• NEBOSH trained
• Experience of implementing health and safety across an organisation
• The ability to influence and persuade to embed a strong safety culture
• Proactive and self-motivated

Where You’ll Work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect, by delivering individualised, responsive, and holistic support to patients and their families.

Please provide a supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria in the person specification. Please note it is essential that you provide this statement, as it will be used as a basis for shortlisting.

Why Work for Us?

• 27 days’ holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme
• Santander Cycles discount and cycle-to-work scheme
• Health Cash Plan and access to EAP services

Join St Joseph’s team and find out more!

For further information, please visit our vacancies page via the Apply button.

Closing date: 22 February 2026.

Interview date: 5 March 2026.

We are an equal opportunity and a Disability Confident employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion or belief, sexual orientation, or age.

Contract Type: Maternity cover until mid March 2027

Location: London or any of our national offices, with the expectation of being in the office 2-3 days per week and being able to travel to London for team meetings 1-2 times per month (travel expenses covered if based at an office outside London)  

1st stage interviews: 10th & 12th February (virtual over MS Teams)

2nd stage interviews: 19th February (in-person at our South London Centre or virtual over MS Teams if you're based outside London)

Young people need us more than ever, and at The King’s Trust, you can help make sure we’re there for them. As Head of Individual Giving and Legacies, you’ll play a crucial role in developing two of our key income streams, inspiring thousands of supporters to back our work and securing long-term pledges that transform futures.

This year is a particularly exciting one as it’s our 50th anniversary, so you’ll design and deliver powerful campaigns that encourage supporters to give again, attract new donors, and grow legacy commitments year on year. From shaping innovative fundraising products to creating meaningful supporter journeys, your leadership will ensure our donors feel connected, valued, and motivated to continue their support. With a talented team to guide and inspire, you’ll drive creativity, collaboration, and impact, turning generosity into life-changing opportunities for young people across the UK.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Head of Individual Giving & Legacies? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of our Head of Individual Giving & Legacies! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Part-time, permanent. 

West Midlands Heritage Trust is seeking a skilled and motivated Finance Officer to join our small, dedicated team working to safeguard historic buildings across the West Midlands. This newly created, permanent role offers a flexible, hybrid working arrangement, primarily home-based, with one day per week in a shared office (currently Worcester), bi-monthly evening board meetings, and occasional regional travel.

Working closely with the Treasurer, trustees, external accountants and project teams, you will support the financial management of WMHT and its partner Project Trusts. Responsibilities include maintaining financial records and budgets, processing invoices, monitoring project expenditure, supporting grant applications and claims, ensuring compliance with statutory and funder requirements, and preparing financial reports for the Board.

We are looking for an AAT-qualified (or equivalent) individual with strong bookkeeping and accounting skills, experience using financial systems (e.g. Sage or QuickBooks), excellent communication abilities, and a proactive, organised approach. An interest in heritage and community-based projects is desirable.

The role is 22.5 hours per week, with some flexibility required, including occasional evenings and weekends.

Full details are available in the job description and person specification.

Deadline: 12 noon, Saturday 31st January 2026

We are looking for a dedicated and compassionate Caseworker to join our operations team. This role is full time and will be home-based with regular travel required throughout the Thames Valley region.

We are thrilled to be working in partnership with Spurgeons, who believe in creating brighter futures for children, young people, and families. As one of the UK's leading children's charities, firmly supported by Christian beliefs and values, Spurgeons helps vulnerable children and their families by delivering projects that support them and their communities to find long-lasting solutions to the challenges they face.

We are seeking a Supporter Engagement Lead to play a central role in building strong, lasting relationships with supporters, ensuring every interaction reflects care, transparency, and impact.

You'll act as the first point of contact for supporters, delivering excellent supporter care through phone, email, and post. Managing all aspects of legacy administration and liaising with families and solicitors, you'll ensure exceptional supporter care throughout. You'll support the delivery of individual giving programmes including welcome packs and annual thanking, while creating and developing stewardship initiatives for key supporter groups such as Old Fegans and Spurgeons Scholars.

Working collaboratively with the Marketing Team and internal stakeholders, you'll create and deliver engaging supporter communications including monthly emails, magazines, and prayer resources to inspire loyalty and long-term giving. You'll also develop and deliver an engaging community fundraising programme, create and manage a suite of challenge events designed to attract new donors, and plan year-round conferences and events (both in-person and online) to promote Spurgeons' work and drive engagement from individuals and churches.

The successful candidate must be able to demonstrate:

• Proven experience delivering excellent supporter or customer care, including handling enquiries and building relationships
• Experience managing fundraising administration processes such as donation handling, Gift Aid, and legacy administration
• Track record of planning and delivering successful events (in-person and online) for engagement or fundraising purposes
• Excellent written and verbal communication, able to produce compelling content and engage supporters

By month 3, you'll have gained a full understanding of Spurgeons' supporter engagement strategy and successfully delivered at least one monthly supporter email. By month 6, you'll have launched at least one community fundraising initiative and one challenge event. By month 12, you'll have delivered a fully developed stewardship programme and achieved measurable improvements in supporter satisfaction and retention.

This is an exciting opportunity to join a team that isn't just goal-driven, but fuelled by creativity, passion, and a love for bold ideas to drive positive change! You'll be part of a team that celebrates successes and believes in fostering a positive and supportive environment where everyone feels valued and inspired to do their best work.

For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Home based

Closing date: Sunday 1st February 2026

Charisma vetting interviews must be completed by Tuesday 3rd February 2026

1st round interviews with Spurgeons: w/c 9th February 2026

Final round interviews with Spurgeons: w/c 16th February 2026

We are now recruiting for a Programme Coordinator for our schools in Newcastle.

• The Newcastle Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Newcastle Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Sunday 8th February 2026
Interviews: Thursday 12th and Friday 13th February 2026
Start date: Ideally Monday 2nd March 2026

Location: Newcastle, with expected travel to schools in Newcastle and the Blyth area.
Contract and hours: Full time permanent contract. A full working week is 37.5 hours.

Duties and responsibilities
 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 

Qualification criteria:

• The right to work in the UK.
• A valid driving licence with access to a car for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 
 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

How to apply:

To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.

You will be able to upload the completed application form on the next page.

Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.​

STEM Learning’s vision is ‘improving lives through STEM education’ by empowering young people with the skills and knowledge to thrive through effective teaching and learning.

To achieve this, STEM Learning provides a range of support which includes subject-specific professional development for teachers and other educators, quality assured resources, STEM Ambassadors programme, and a suite of enhancement and enrichment activities.

Reporting to the Project Lead, the Account Management Officer will manage relationships with STEM Learning’s valued funders while working to ambitious targets, ensuring they have an exceptional experience. Please note that this is a 12-month FTC maternity cover role. 

This role will be mostly home-based, with one office day per month (travel costs covered) at either London (City) or York University (walking distance from York city centre). Travel for meetings will be expensed. The National STEM Learning Centre based at York University is a unique and impressive teacher CPD venue, mirroring the modern classroom and laboratory facilities, as well as housing their inspirational resources centre. 

About the role

Key responsibilities for the Account Management Officer role include:

• Stewardship of Funders: Manage and streamline communications with STEM Learning’s growing group of funders.
• Creative Engagement: Develop innovative ways to engage with funders, including strategic partnerships, commercial activities, and employee engagement through the STEM Ambassadors programme.
• Effective Communication: Correspond with funders using creative and engaging methods.
• Creating “Wow” Moments: Build personal connections between funders and STEM Learning’s mission.
• Collaboration: Work with internal stakeholders to ensure effective partnership delivery.
• Impact Evidence: Leverage STEM Learning’s impact evidence and collaborate with the Evaluation Team.
• Growth and Renewals: Ensure the growth and renewal of existing partnerships.
• New Partnerships: Work with the Fundraising Development team on pitches and ensure a smooth handover of new wins.

About you

Ideal skills and experience:

• Track record in building and sustaining exceptional relationships with supporters and funders
• Strong organisational skills, enthusiasm and tenacity
• Excellent communication skills and collaboration are a must
• Specialist knowledge of the trends and developments in the sector completed through relevant training is desirable. In the role, you will need to stay up to date on relevant press and industry news.
• You’ll also be an outstanding advocate for STEM Learning and the ENTHUSE Charity, embodying their values: Sustainable – Innovative – Proactive
• If you are a proactive and innovative individual with a passion for STEM education, we want to hear from you!

Employee benefits

STEM Learning offer an exceptional employee benefits package, including: 

• 30 days annual leave plus bank holidays (up to 5 days leave can be carried over to the following leave year)
• Excellent pension scheme with employer contributions of up to 15%
• Private health care via Benenden Health plus Healthcare Cash Plan and Dental Plan
• Annual salary review
• Electric Car Benefit Scheme via Tusker
• Interest-free season ticket loan
• Discounted gym membership and shopping discounts
• Gourmet Society and tastecard dining cards (incl. 2 for 1, 50% off food bill and 25% off total bill)
• Kids Pass
• Employee Assistance Programme

Role description, January 2026 

Reports to: Senior Consultancy and Training Manager 

Direct reports: None

Location: Unit 7, Finsbury Business Centre Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE,                               hybrid 

Status, hours:    Permanent, full-time – 35 hours p/w 

Salary: Grade D - £32,254 - £35,560 depending on skills, knowledge, and experience. Includes 11% London Weighting which is based on one day a week in the office. 

Role Summary

The Training & Consultancy Officer will work closely with the Senior Consultancy and Training Manager, and Director of Consultancy and Training to deliver significant elements of activity. The post holder will be responsible for the administrative duties in the team which include responding to prospective and current training clients, creating booking forms, invoicing and liaising with our team of associates.

Key Tasks and Responsibilities  

Please refer to the candidate pack for role and responsibilities of this post.

Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers.

We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination. 

Deadline for us to receive your application: strictly 9am, 11 February 2026. The online application form gives a date and time stamp to all applications.  

We will aim to get back to you by: 13 February 2026.All applicants will receive a response.  

Interviews: Wednesday 18th February (please save the date!)

We're looking for a kind, empathetic and resilient Specialist Support Worker to join our Mental Health Service in Tower Hamlets.

£29,681.60 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We are seeking a Support Worker with a focus on Community Connection to join our mental health pathway in Tower Hamlets. In this role, you will engage with Look Ahead customers, helping them harness their talents and skills to broaden horizons, build networks, and access vital community resources.

What you'll do:
* Champion co-production as a core principle, ensuring customer voices are central to service design and delivery.
* Work with customers to identify their aspirations and connect them to local resources, networks, and opportunities that help achieve those goals.
* Co-create a programme calendar of culturally relevant, social, and educational activities with customers.
* Maintain accurate and up-to-date information-sharing protocols and Service Level Agreements (SLAs).
* Organise and facilitate educational and developmental training opportunities for customers.
* Provide coordination and line management for Peer Support Workers.
* Arrange and invite in-reach sessions at drop-in groups to enhance engagement.
* Build and sustain strong relationships with community partners to expand opportunities for customers.
* Develop partnerships to meet emerging customer needs, such as access to assistive technology for physical health.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
* Exudes a warm friendly presence and open behaviour.
* Prefers working as part of a group or team.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Has a practical and logical mind and is naturally well organised.
* Thrives on change and enjoys dynamic diverse environments.
* Is confident with high levels of self-esteem.
* Is respectful, articulate and sensitive in style of communication.
* Is motivated towards excellence and improvement of personal performance with a can do attitude.

What you'll bring:
Essential:
* IT literate
* Experience of working within communities with a diverse range of stakeholders.
* Ability to research information from a range of sources.

Desirable:
* NVQ Level 2 or equivalent or experience within charity/social care sector.
* Experience and understanding of mental health and social care services.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
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Please see our website for full Job Description

About Hatch

Hatch Enterprise is an award-winning charity that exists to level the playing field in entrepreneurship. Our beneficiaries build businesses that tackle some of society's most vital challenges through social enterprise, addressing a wide range of socioeconomic problems, from homelessness to community cohesion, healthcare and climate change.

We recognise that talent is distributed equally, but opportunities are not. Too many people with ideas and ambition never get the chance to turn them into thriving businesses that create lasting social change. That’s why we’re on a mission to nurture innovation across the UK’s diverse society, to build a fairer, more sustainable economy that works for everyone.
We are a team of 20 passionate changemakers, working alongside underrepresented founders across the UK to help them imagine, launch and grow sustainable businesses, community interest companies and charities. Our work is rooted in belief in human potential, practical support and deep connection to the communities we serve.

In early 2026, Hatch will launch its first three-year fundraising campaign - a defining moment that will allow us to back more innovators, push boundaries and create lasting social, environmental and economic change both for those we support, and the people they serve through their ventures.This role sits right at the heart of that ambition

The role

This maternity cover role offers a meaningful opportunity to help secure the funding that makes our work possible at a pivotal point in Hatch’s journey.

Reporting to the Director of Fundraising & Engagement, you will lead the delivery of Trusts & Foundations, Statutory and Major Donor fundraising, while managing our inspiring partners, you will build new income pipelines aligned to Hatch’s pioneering programmes. You will also support the launch and early delivery of our three-year fundraising campaign.

Alongside hands-on fundraising, you will line manage, mentor and develop the Fundraising Manager, helping to build confidence, capability and strong, future-focused fundraising practice.

What you’ll be doing

• Securing transformational funding from Trusts & Foundations, Statutory and Major donors, enabling more underrepresented founders to turn ideas into sustainable businesses.

• Building and stewarding a strong pipeline of opportunity, ensuring Hatch can grow its reach and respond to demand with confidence.

• Crafting and delivering compelling proposals and presentations that bring Hatch’s mission, impact and ambition to life and inspire partners to invest in change.

• Caring for and deepening funder relationships through thoughtful, high-quality account management, reporting and ongoing engagement.

• Helping launch and build momentum for Hatch’s first three-year fundraising campaign, a pivotal moment in scaling our impact.

• Strengthening people, processes and systems, so fundraising at Hatch is effective, ethical and continually learning.

About you

You are someone who believes deeply in fair access to opportunity and understands the power of funding to unlock long-term change.

You may be motivated by seeing ideas become reality, by helping others succeed, or by building partnerships that genuinely matter. You bring care and intention to your relationships, and you want funders to feel proud of the impact their support enables.

You’ll bring experience securing six figure gifts within the charity or not-for-profit sector, alongside strong proposal writing and relationship-building skills. Just as importantly, you are thoughtful, collaborative and committed to doing fundraising in a way that is ethical, inclusive and values-led.

You enjoy mentoring others, sharing knowledge and building confidence. You’re organised and proactive, but also reflective, keen to learn, improve and adapt in a fast-moving environment.

If you’re excited by the chance to contribute your skills to work that creates real opportunity for people too often excluded, this role could be for you.

We warmly welcome applications from people with lived experience of the barriers our founders face. If you are excited by this role and our mission, but do not meet every requirement listed, we encourage you to apply – we value potential, perspective and a willingness to grow as much as experience.

Applicants must have the right to work in the UK and be based in the UK for the duration of the role.

Interested?

Please submit your application on the Hatch portal, sending your CV, and a cover letter answering the two questions below;

1)  Please describe a six- or seven-figure partnership that you personally secured. What motivated the funder to invest, how did you build and steward the relationship, and what does this experience say about your approach to fundraising and why we should recruit you for this role?

2)  Please share a funder you believe Hatch should prioritise approaching, and why? Please reflect on how our mission aligns with their values, and how your experience would help turn that alignment into a successful funding partnership.

We are only accepting applications via the portal, which is accessible on our website. Please note - we will not consider any applications unless they include a CV and a cover letter that responds to the points above.

If you have any questions or need any help with your application, please contact us via our website (recruiters will be politely turned away).

Closing date 5pm on 2 February 2026.

Interviews:

Stage 1: 11th Feb (online)
Stage 2: 18th Feb (in-person, at our London office)

If you would like a confidential conversation about the role before applying, you’re very welcome to contact Shelagh Paterson, Director of Fundraising & Engagement, for an informal discussion.