Housing and homelessness jobs

Lambeth North, London

 

Our Vacancy

North East London Region 

Are you an experienced people leader with a background in support services, wellbeing, advice, advocacy or community-based support?

We're looking for an empathetic and inspiring Advice & Wellbeing Team Lead to manage a team of five Advice & Wellbeing Specialists delivering person-centred support to residents across our North-East region. This role is based on the leadership responsibilities described within the role profile and includes oversight of service delivery, complex cases, safeguarding, referrals and team performance.

About the role

You'll lead a specialist team providing holistic advice, wellbeing and advocacy support to residents. You'll oversee referrals, triage and caseload management, ensuring residents receive the right support at the right time.

You'll provide regular supervision, coaching and wellbeing support to colleagues, creating an inclusive and high-performing team culture where people can thrive.

Working closely with internal teams, local authorities, charities and community organisations, you'll build strong partnerships that improve outcomes for residents and strengthen our local support offer.

This is a hands-on leadership role and, where required, you'll support complex cases and undertake joint visits with residents as well as supporting community wellbeing hub delivery.

What we're looking for

We're keen to hear from candidates with experience in:

• Leading and developing support services teams.
• Managing performance, supervision and colleague wellbeing.
• Supporting vulnerable residents with complex needs.
• Safeguarding, risk management and case oversight.
• Managing referrals, caseloads and service delivery.
• Building effective partnerships across voluntary, statutory or community sectors.
• Delivering holistic, person-centred support services.
• An empathetic and authentic leader who sets high standards, builds trust, supports colleague wellbeing and leads by example, consistently demonstrating our values: Be Kind, Do the Right Thing, Keep Our Promises, Get Things Done, and Do What You Say You're Going to Do.

Why join us?

You'll be joining a service that is passionate about helping residents flourish in their homes and communities. You'll have the opportunity to shape service delivery, influence local partnerships and lead a team that makes a genuine difference every day.

Here’s what you’ll get when you join us:

• Flexible and hybrid working
• 30 days' annual leave, plus bank holidays
• Up to 10% pension contribution, matched 1:1
• Two additional paid volunteering days each year
• Flexible benefits scheme, including options for healthcare, dental care, and more

What to expect from our recruitment process

We’re committed to a fair, inclusive, and transparent recruitment process.

Closing date: 31 July 2026

Interviews/assessment will be held in person on the 13/14 August in our Westminster Bridge Road Office.  

 

Please read before you apply

• You must have the right to work in the UK; we are unable to provide visa sponsorship.
• We reserve the right to close this advert early if we receive a high volume of suitable applications.
• This role will require an Enhanced DBS check.
• You'll support complex cases and undertake joint resident residents with your specialists.
• Hybrid working – minimum 2 office-based days per week
• North-East Region covers Islington, Hackney and Tower Hamlets

If you're an inclusive, values-driven leader who is passionate about supporting both residents and colleagues to thrive, we'd love to hear from you. Please apply now by submitting an anonymised CV, answer some questions and complete a short statement explaining why you’re the perfect fit for the Advice & Wellbeing Team Lead role.

Job Role: Children’s Independent Domestic Violence Advocate (CIDVA)

Salary: £22,244 per year (£27,805 FTE)

Hours: 30 hours per week

Contract type: Permanent

Location: Banes

Additional information:

• Participate in an out-of-hours on-call rota.
• A full driving licence and access to your own vehicle for work purposes.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Children and Young People’s Domestic Abuse Advocate (CIDVA), you’ll play a vital and inspiring role in helping young survivors find their voice, rebuild their confidence, and feel truly heard. Working with children and young people aged 5–17 who have experienced domestic abuse, you’ll provide compassionate, tailored support within a safe refuge environment alongside their non-abusive parent.

At the heart of this role is empowering young people, helping them understand their experiences, express themselves, and begin to move forward in a positive way. Through high-quality one-to-one support, you’ll offer guidance, advocacy, and reassurance, ensuring each young person feels supported every step of the way.

You’ll also bring creativity and energy to the role by delivering engaging group programmes focused on building healthy relationships, resilience, and emotional wellbeing. Alongside this, you’ll coordinate meaningful activities and work closely with partner agencies to ensure every child and young person receives the joined-up support they need.

This is a truly rewarding opportunity to make a lasting difference - supporting young people at a pivotal time in their lives and helping them build safer, brighter futures.

What you’ll be doing:

Work closely with young survivors to co-produce and deliver personalised support plans that reflect their individual needs, strengths and goals.

Supporting young people as they transition from refuge into independent living, helping to build confidence and stability during resettlement.

Carrying out and regularly reviewing risk assessments to ensure the safety and wellbeing of each young person, in line with safeguarding policies.

Building strong partnerships with external agencies, enabling young people to access wider community resources and receive holistic, wraparound support.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

Experience of working with children and young people affected by domestic or sexual abuse, with a passion for supporting them to feel safe, heard, and empowered.

A strong understanding of trauma-informed approaches and the impact domestic abuse can have on young people’s wellbeing and development.

A full driving licence and access to your own vehicle for work purposes.

There are many great reasons to join our team!

Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discount at our charity shops

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessions from experienced facilitators

For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Job Role: Service Manager – MOTS & SHAP

Salary: £34,505 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Shepton Mallet

Additional information:

• • Participation in an on-call out-of-hours rota.
  • Valid driver's licence and access to your own vehicle (business insurance will be required for work-related travel).
  • Regular travel between services and partner organisations may be required.

About Alongside

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for!

About the Role

As Service Manager, you'll lead our MOTS (Mendip Off The Streets) & SHAP (Single Homelessness Accommodation Programme) services in Shepton Mallet, providing operational leadership and supporting teams to deliver high-quality, person-centred services for people experiencing homelessness and social exclusion.

You'll be responsible for managing day-to-day service delivery, ensuring contractual and organisational standards are met while creating a positive, supportive environment where both staff and clients can thrive. Working closely with internal colleagues, commissioners and external partners, you'll drive continuous service improvement and ensure positive outcomes for the people we support.

This is an exciting opportunity for an experienced manager who is passionate about leading teams, developing services and making a lasting difference within the local community.

What you'll be doing

• • Lead and manage local teams, providing effective supervision, support and performance management.
  • Oversee the delivery of high-quality, person-centred services that achieve positive outcomes for clients.
  • Ensure services meet contractual requirements, organisational standards, safeguarding responsibilities and agreed KPIs.
  • Build strong relationships with commissioners, partner agencies and local stakeholders to improve opportunities for clients.
  • Manage budgets, performance reporting and operational compliance across the service.
  • Drive continuous service improvements while promoting Alongside's values and a positive team culture.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role.

You can view the full job description by clicking here.

What we're looking for

• • Experience managing teams within homelessness, housing, social care or a related support service.
  • Strong leadership, communication and people management skills, with the ability to motivate and develop others.
  • Experience managing service performance, budgets and achieving quality standards and contractual targets.
  • A commitment to delivering person-centred, trauma-informed support and building positive relationships with partners.
  • A full UK driving licence and access to your own vehicle, with flexibility to participate in the on-call rota.

There are many great reasons to join our team!

• • Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
  • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing to 30 days after four years' continuous service.
  • 30% staff discount at our charity shops.
  • A generous and competitive pension scheme.
  • Great opportunities for career development and free monthly training sessions from experienced facilitators.
  • Blue Light Card eligibility, offering discounts on thousands of brands.
  • A supportive culture where staff feedback is valued and regular supervisions are encouraged.
  • Reflective Practice sessions facilitated by external professionals.

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience.

We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats.

DBS Checks

This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy.

Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.

Homeless Support Worker

Southampton Street Intensive Homeless Hostel

Southampton

42 Hours per week

Rota of 3 days on and 3 days off (8am – 8pm)

Salary Scale: £29,453 per annum for 42 hours per week (FTE £25,947 per annum based on 37 hours per week)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You'll Make

Southampton Street Intensive Homeless Hostel has a permanent vacancy for a Homeless Support Worker to work in a busy, demanding, but rewarding environment. You will work in SSJ’s 24/7 intensive homelessness accommodation, helping to provide life-skills and housing-related support to individuals with complex needs through a trauma-informed, strength-based approach including structured support planning and guidance.

Who We're Looking For

We are looking for an empathetic, flexible, and resilient individual who can adapt to meet the needs of our clients. You will possess a strong sense of humour, emotional intelligence, and a compassionate approach to dealing with individuals with complex needs and challenging behaviour. Ideally, you will have experience or knowledge of working with homeless and vulnerable people in a residential setting or similar environment.

Essential Skills and Qualities

• Experience or understanding of working with people with histories of homelessness, mental health problems, and substance misuse.
• Knowledge and understanding of mental health issues, substance use, equality and diversity, and safeguarding vulnerable adults. 
• Ability to build positive working relationships and communicate effectively (verbally and in writing) with clients, colleagues, and external partners. 
• Strong literacy and IT skills to maintain case notes, write emails, and update client files. 
• Good time management skills, self-awareness, and the ability to maintain professional boundaries at all times. 
• Ability to deal with difficult and challenging behaviour calmly and effectively. 
• Ability to use initiative in responding to emergencies or unexpected situations. 
• Commitment to harm minimisation, promoting life skills, and offering emotional support.

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card 

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life. 

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website. 

Application closing date: Friday 31st July 2026 

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion. 

Poplar HARCA is an award-winning housing and regeneration organisation with a national reputation for innovative urban and social regeneration.

We invest heavily in our community programme and one area of our work in the community is supporting residents into employment and training opportunities. We run several programmes dedicated to supporting particular vulnerable groups who are furthest away from the jobs marketing, facing barriers to gaining the skills they need to get work.

As an Employment & Training Officer you will deliver employment and training related information, advice and guidance to clients to enable them to develop the skills and confidence to access work experience, training courses or Further Education. You will proactively outreach at external locations and partner agencies to ensure high take up of opportunities offered through the Employment and Training Team. You will secure employment outcomes for clients through provision of IAG, job brokerage, training and complementary support. You will also engage with employers and partner agencies to secure job opportunities, apprenticeships and work experience placements and broker these for clients.

What you will need:

• Proven track record or delivering employment and training related Information, Advice and Guidance (IAG) to unemployed people on a 1-2 or small group basis
• Knowledge of welfare and employment related benefits
• Experience of creating quality CVs, Supporting Statements and job applications
• Ability to support clients with multiple and complex needs and an understanding of the barriers they face
• Ability to coach and motivate clients

The Company
Poplar HARCA is an award-winning housing and regeneration community association based in East London. We own and manage over 10,000 homes and invest around £4m each year in community regeneration.

We’re all about creating opportunities for people in Poplar and Bow. From building new homes, to bringing people together through community events and upskilling residents through training and development opportunities.

We’re looking for people to match our passion and help us make a difference. If you’re ready to collaborate, use your skills, and help transform our corner of east London, we want to hear from you.

Benefits

• 25 days’ annual leave + bank holidays and 3 extra days off between Christmas and the New Year

• Health cash plan covering medical, dental, wellness and vision
• Opportunity to join a pension scheme with generous employer contributions
• Ongoing learning and development opportunities

Due to the nature of this post, employment in this role is dependent on a Disclosure and Barring Service (DBS) check. 

Closing date: Friday 31st July 2026 (5.00pm).

Are you a proactive, compassionate and collaborative individual with a proven track record of working and engaging positively with young people involved in, or at risk of, serious youth violence and exploitation?Do you have substantial experience of providing support, advice and advocacy and communicating effectively, the needs of clients to other professionals? 

If so, join St Giles as a Southwark Children & Young People Caseworker, where you will use your professional skills, cultural competency, and lived experience to provide both face-to-face and virtual/remote one-to-one case working to young people at risk, or on the periphery, of gangs and serious youth violence.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

Southwark MyEnds 

ST Giles Trust have been delivering interventions to high-risk young people in the borough through the Community Harm & Exploitation Operation Group since 2012. Through the VRU My Ends Consortium, SGT will work in partnership with consortium partners lead by Active Communities Network, to support vulnerable Southwark Young people to address concerns around group offending and related violence.

About this key role 
Holding a caseload of up to 12 clients at any one time, our successful candidate will provide a client-led holistic support service that responds to individual’s needs, including supporting with housing, finances, benefits work and debt advice, parenting, health, ETE and criminal justice, and appearing in court.

We will rely on you to complete initial needs assessments with clients and to support them to develop individual support and risk management plans and regularly review them to assess progress.You will be expected to promote inter-agency collaboration in the assessment and planning process, and to develop and maintain strong relationships with partner agencies, while ensuring you close cases efficiently and positively, identifying a referral route for young people that will identify agencies that can be used for ongoing support is also a key aspect of the role. 

What we are looking for 

• Proven record of engaging successfully with challenging people, for example people who have complex needs or are reluctant to discuss their needs
• Strong experience in working as part of a multi-agency team 
• Experience of using support plans and of calculating risk and implementing safety procedures for vulnerable clients 
• To have a relevant qualification to a good standard or be working towards one 
• Sound understanding of issues facing this client group
• Excellent interpersonal, prioritisation and communication skills, verbal and written.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), season ticket loan, employee perks programme, eye care voucher and much more. 

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy

Please note an Enhanced Child & Adult Workforce with Child Barred List DBS check is required for this role, on the basis that the post involves contact with vulnerable participants and colleagues.

In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the requirements of the role by addressing each of three-person specification areas: 1) Experience, Knowledge & Qualifications 2) Skills 3) Personal Qualities. 

Closing date: 10/08/2026

This is a fixed term contract until 31.03.2027

Keep Repairs Moving. Make a Difference Every Day.

Are you organised, customer-focused and great at juggling priorities? Join Peabody as a Scheduler and play a key role in keeping our repairs and maintenance service running smoothly for residents.

You'll coordinate operatives and contractors, manage changing workloads, and ensure repairs are completed safely, efficiently and on time. Working closely with customers and operational teams, you'll be at the heart of delivering an excellent service.

What we're looking for

✔ Experience in scheduling, planning, coordination or administration within a fast-paced environment
✔ Strong organisational and communication skills
✔ Confident using Microsoft Office and operational systems
✔ A proactive, solution-focused approach
✔ Excellent customer service skills and the ability to build strong relationships
✔ Experience within repairs, maintenance, housing or construction is a plus

You'll be

• Organised, adaptable and calm under pressure
• Customer-focused and committed to delivering great service
• A strong communicator who enjoys working with people
• Positive, proactive and motivated to solve problems
• A supportive team player who embraces continuous improvement

If you thrive in a busy environment and enjoy making things happen behind the scenes, we'd love to hear from you.

Our client is a small, community-focused charity tackling poverty and food insecurity in one of North West London’s most disadvantaged communities. Their services aim to prevent hunger, fight poverty and build community by working with families living in poverty, asylum seekers and refugees and people experiencing homelessness and social isolation. At an exciting time of change, they are now looking to recruit an Interim Advice Manager to lead a busy multi-site advice service, supporting people with welfare benefits, housing, debt and immigration issues. Please note this is initially a fixed term contract until April 2027 with possibility of extension.

As Interim Advice Manager you will oversee the daily delivery of our client’s busy advice service, overseeing a small team of staff and volunteers, driving quality and compliance, and helping shape future service development. You’ll maintain a high quality of service by ensuring that the advice team and volunteers work to agreed standards and deliver against realistic grant agreements from funders and will also maintain a small caseload of clients. You’ll also work closely with the senior leadership team and the Head of Advice to support the implementation of new exciting initiatives and the expansion of the information and advice service.

To apply for this opportunity, you will have demonstrable experience of managing advice services within the charity/community sector. You will have a strong knowledge of welfare benefits, housing, debt or immigration and will be confident using case management systems and data. Overall, you will be an experienced advice professional, passionate about delivering high quality advice to a range of vulnerable people.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will then reach out to you to advise next steps. Pleases note, this is initially a fixed term contract opportunity, so please only apply if you are available immediately or have no more than a 1 month notice period.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance please reach out directly.

Please note, the client is open to either full-time or part-time (4 days/days flexible) applicants. The role will be hybrid-working (with 60% based onsite in Brent).
 

Contract: Full Time (35 hours per week), Permanent​

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Hours: 35 hours per week​

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Location: Manchester​

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Starting salary:  £34,220 per annum​​

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Closing date: 16.08.2026​

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Expected date of interviews: w/c 31.08.2026​

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Job ref: VA795​

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We have an exciting opportunity for a welfare advisor based within our Legal Advice and Welfare Services (LAWS) team. ​​

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About the role​

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Do you want to use your extensive welfare benefits and/or asylum support experience to help torture survivors realise their welfare rights and entitlements? ​

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Freedom from Torture is a human rights organisation that provides rehabilitation to survivors of torture. We are looking for someone who shares our passion for human rights to join our team in Manchester. ​

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The Welfare Advisor works within the holistic rehabilitation model of Freedom from Torture and provides welfare advice and advocacy to our clients, forming part of a multi-disciplinary team. You will receive, process and manage welfare referrals, and act as a point of contact on welfare issues primarily for the Manchester centre, and to a smaller degree, the​​ Scotland Centre.

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This role requires careful and sensitive delivery of complex welfare information and advice, often to very vulnerable clients. You must have in- depth knowledge of the welfare rights and benefits available to asylum seekers and/or refugees. This may include completing Section 4 applications, or appealing negative benefits decisions on health or vulnerability grounds. ​

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About you​

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The ideal candidate for the role will have the following:​

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​Experience of working within a similar role providing advocacy on a range of welfare issues to include housing, welfare benefits and Asylum Support

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​Extensive experience of working within the benefits system, including the application, assessment and appeals procedures

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​Experience working with refugees and asylum seekers and an understanding of the needs of this group and the associated support services and mechanisms available

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​Experience of liaising with external agencies and government bodies to ensure that service users are given access to their available welfare rights and entitlements.​​

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At interview you will need to demonstrate your ability to identify welfare needs and provide appropriate advice and recommendations. You will be given a case study to work through and you will be asked to share your analysis and plan with us. ​

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In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).​

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Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. ​

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Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £34,220 - £39,696.​

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To view the Job Description and Person Specification, please kindly see the attached file.​

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Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.​

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Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.​

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We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.​

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Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.​

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Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.​

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We reserve the right to close the vacancy early if we receive a high volume of applications.​

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No agencies please.

Make a difference through evidence, policy, research and campaigning

Citizens Advice Newcastle is seeking an enthusiastic and experienced Research and Campaigns Manager funded by Millfield House Foundation, to lead our research, policy and campaigning work. The role exists to ensure that the experiences of our clients are used to influence local, regional and national policy and practice, helping tackle poverty, inequality, discrimination and unfair treatment.

Working closely with colleagues, volunteers, clients and external partners, you will gather and analyse evidence, identify emerging issues affecting local people, and develop campaigns that bring about positive change. You will represent Citizens Advice Newcastle within the Citizens Advice network and with stakeholders including local authorities, MPs, universities, NHS organisations and voluntary sector partners.

Job Description: Facilities Manager

Reports to: Head of Services

Location: Woking, Surrey

Hours of Work: Part time, 22.5hrs per week

Salary: £21,060 22.5 hours, depending on experience

About Us:

At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.

The Role:

This is an exciting time to join the organisation, as we are planning the refurbishment of our flagship 10-bedroom supported accommodation service alongside ongoing development of our wider accommodation portfolio.

The Facilities Manager is responsible for ensuring the safe, compliant and effective operation of all facilities at York Road Project, which includes a 10-bedroom main site shelter and three additional properties comprising a further 14 beds. The role ensures all buildings are maintained to a high standard, remain fit for purpose, and meet statutory and regulatory requirements.

Key Responsibilities:

Facilities Management

• The Facilities Manager monitors the delivery of maintenance activity across all sites, ensuring issues are escalated where standards, timescales or compliance requirements are not met.
• The role ensures all accommodation and premises are maintained to a high standard, remain fit for purpose, and operate safely and efficiently.
• The Facilities Manager reviews and improves facilities processes to enhance operational efficiency and ensure consistent delivery across all sites.

Health and Safety & Compliance

• Oversee Health and Safety compliance across all properties and service.
• This includes the development, review and maintenance of risk assessments for all properties and relevant work activities, ensuring they are suitable and sufficient, regularly reviewed, updated following changes or incidents, and effectively implemented.
• The role also ensures statutory inspections, fire risk assessments, fire safety compliance, emergency preparedness, HSE requirements, and DSE compliance for home working staff are in place and maintained.
• Responsible for ensuring compliance systems and documentation are maintained to an audit-ready standard.
• The role supports internal and external audits, including annual health and safety and fire risk assessment audits, ensuring evidence and corrective actions are completed.

Governance & Reporting

• As part of the role you will attend the charity’s Health and Safety Sub-Committee, providing updates on H&S, risks, compliance, audits, and improvement actions.
• The role contributes to audit processes, monitoring compliance status and ensuring follow-up actions are completed and embedded across the services.

Budgets & Operational Reporting

• Manage facilities-related budgets, reporting on spend, risks, compliance status and planned maintenance priorities.
• Develop a maintenance schedule for all properties.

Professional Standards & Ways of Working

• Maintain accurate and timely records of inspections, compliance checks, maintenance activity and statutory requirements
• Ensure all property and compliance documentation is audit-ready and consistently maintained
•  Work collaboratively with the administrative team to ensure effective coordination of maintenance, suppliers and compliance systems

Knowledge and Skills:

Essential

• Experience in facilities, maintenance, property management and compliance roles.
• Experience of using facilities and compliance management software.
• Strong knowledge of UK health, safety and environmental regulations.
• Excellent interpersonal and communication skills.
• Approaches challenges or issues with a problem-solving mindset, looking for effective solutions rather than focusing on the problem itself.
• Strong organisational abilities, able to prioritise and to skillfully plan and manage time.
• Proficiency in Microsoft Word, Excel, Outlook and Salesforce.
• Proficiency in conducting risk assessments and creating action plans based on findings.

Desirable

• NEBOSH, IOSH, or equivalent health and safety qualification.
• Experience of managing budgets and supplier & contractor relationships.
• An understanding of sustainability and energy efficiency initiatives.
• Experience overseeing small refurbishment or capital projects.
• Knowledge of safeguarding practices.

Personal Attributes:

• Ability to manage competing priorities under pressure.
• Resilient and confident working in complex environments.
• Positive attitude, maintains a positive attitude even in challenging situations.
• Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
• Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
• Ownership - willingness to take ownership of tasks and projects and to be accountable for the outcomes.
• Aligned with the values and mission of York Road Project.

Benefits:

• Holiday entitlement of 25 days per annum (pro-rata for 0.6 FTE) plus bank holidays (pro-rata) 
• Pension Scheme.
• Birthday day off.
• Medicash healthcare plan,
• Flexible working and hybrid working opportunities. 

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Multiple Disadvantage Worker at Solace Women's Aid.

We exist to end the harm caused by gender-based violence. Our aim is to prevent violence and abuse, as well as provide services that meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Ella House supports women facing multiple disadvantages and intersectional challenges, including homelessness, substance misuse, contact with the criminal justice system and mental ill health. These women can fall through the gaps between services and systems, making it harder for them to address their challenges and lead fulfilling lives. At Ella House, the goals are to support clients with multiple and complex needs, recognising the emotional and compound trauma that can accompany and, in many cases, precede homelessness, and to co-produce, co-ordinate and deliver support.

Ella House provides support by empowering women through independence, inclusion, peer support and wellbeing, bringing together diverse expertise and approaches.

The service delivers holistic support, where people are seen for their full combination of strengths, capacities, and experiences. We recognise how women, as individuals, want to be supported to define and work towards their goals. This looks different for everyone and will require staff to be patient, observant, creative and committed to trying a range of approaches.

About the Role

Multiple Disadvantage Workers provide support services to women affected by multiple disadvantages, who have experienced domestic and/or sexual violence and who have mental ill health and/or use substances.

You will ensure the smooth running of the refuge, including processing and admitting new referrals, ensuring rent and personal charges are paid, preparing rooms, overseeing general housekeeping, organising repairs and responding to crisis situations. You will work with women to devise a Support Plan that meets their immediate practical and emotional needs and starts the process of recovery, linking women to more specialist support services where required. You will work in a trauma-informed way and ideally have a background in supporting people with significant mental ill health and/or substance use issues.

About You

The ideal candidate will have in-depth knowledge of multiple disadvantages and their impact on women, as well as experience of providing emotional and practical support to clients experiencing homelessness, substance misuse, contact with the criminal justice system and mental ill health.

You will have experience of managing risk and following case management procedures to meet the needs of the client group, as well as the ability to work with women to help them understand their needs, assess risk, develop safety plans and link with other agencies.

You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.

In addition to case management, you will be required to undertake housing management responsibilities, including health and safety and maintenance of the accommodation. You will have excellent administrative and time management skills.

Additional Information

The postholder will be based at our Haringey service, working full-time from Monday to Sunday on a shift rota basis and providing on-site support to survivors. Given the nature of this role, we are unable to offer hybrid working for this position.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits, and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please contact us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Help men rebuild their lives beyond drug and alcohol addiction. Watch genuine transformation happen over months and years.
On-site in Streatham, Croydon & Clapham | £33,500 | Permanent | 35 hours per week
As a Recovery Practitioner, you'll work alongside men as they rebuild their confidence, strengthen relationships, develop practical life skills and prepare for independent living after addiction.
Because residents often stay with us for many months - and sometimes up to two years - you'll have the opportunity to build genuine relationships and see the long-term impact of your work.
"I felt supported but still in charge of my life and choices."
— Nehemiah resident

Why Nehemiah?
We're a close-knit charity where relationships matter. You'll quickly get to know every resident, work alongside supportive colleagues and be part of a team where your ideas are valued.
As a smaller organisation, you'll have the opportunity to influence how we develop our services while seeing the difference your work makes over time.

What you'll be doing

• Manage a caseload of residents and provide ongoing support
• Complete assessments and develop recovery plans
• Deliver one-to-one support and facilitate recovery groups
• Support residents with independent living skills and personal goals
• Carry out drug and alcohol testing in line with organisational procedures
• Maintain accurate and confidential records
• Promote safeguarding and resident wellbeing
• Work with partner agencies, including health services, housing, and probation

You'll thrive here if you...

• Believe people can rebuild their lives beyond addiction
• Build trusting relationships while maintaining healthy professional boundaries
• Communicate with empathy, honesty and respect
• Remain calm and use good judgement in challenging situations
• Enjoy working collaboratively and continually developing your practice

Experience in addiction recovery, homelessness, mental health, criminal justice or supported housing is welcomed, but we're equally interested in people whose values and approach align with ours.

What we offer

• £33,500 salary (35 hours per week)
• Regular supervision and reflective practice
• Ongoing learning and professional development
• Health Cash Plan and annual training budget
• A supportive team where your contribution matters
• The opportunity to see the long-term impact of your work

How to apply
Visit tnp.org.uk to:

• Submit your CV
• Answer five short application questions
• Download the Job Description and Person Specification

Our recruitment process includes a Teams screening interview, an in-person interview and, for final shortlisted candidates, facilitating a recovery group followed by a conversation with our CEO and a member of our Leadership Team or Board.
Ready to make a lasting difference in men's recovery journeys? Apply today and join a team where your work truly matters.

REF-229800

Substance Misuse Recovery Worker

The Recovery HUB

Portsmouth

37 Hours per week, Full-time

Monday – Friday with regular evening work and occasional weekend work

Salary Scale: 22 – 26 (£26,986 - £30,561 per annum)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You'll Make

As a Substance Misuse Recovery Worker, you will manage a client caseload safely and effectively to support individuals who want to make changes to their lives. You will deliver a range of person-centred interventions, including monitoring Opiate Substitute prescriptions and promoting harm reduction. Primarily based at The Recovery Hub in Southsea, your role will involve visiting clients in other services or home environments, carrying out assessments, and working closely with medical teams and key partner agencies to deliver safe and effective support.

Who We're Looking For

We are looking for a trauma-informed, compassionate, and self-aware candidate with experience working with substance misuse and mental health client groups. You should possess excellent risk management skills, strong professional boundaries, and the ability to build meaningful, engaging relationships with service users. The ideal candidate will be proactive, adaptable, and willing to work flexibly (including evenings and weekends) to meet service user needs and ensure safeguarding standards across their caseload.

Essential Skills and Qualities

•         Experience or understanding of working with people with histories of homelessness, mental health, and substance misuse.
•         Understanding of harm minimisation, sexual health, HIV/Hepatitis prevention, and health promotion.
•         Experience of developing and reviewing recovery plans and liaising with statutory and voluntary organisations.
•         Understanding of the difficulties faced by those with alcohol and substance dependency, withdrawal, and diverse treatment options.
•         Understanding of modern psycho-social interventions (e.g., ACT, Mindfulness, CBT) and concepts such as recovery capital.
•         Knowledge of safeguarding and protection procedures for vulnerable adults and children.
•         Knowledge of lone working procedures, risk assessments, and managing challenging behaviour.
•         Understanding of confidentiality, data protection, and Equality & Diversity.
•         Experience in identifying and supporting individuals experiencing domestic abuse.
•         Excellent listening, verbal, and written communication skills, along with IT literacy.

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card 

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life. 

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Application closing date: Friday 21st August 2026 

Interview date: Monday 14th September 2026 and Wednesday 16th September 2026

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.