Housing support jobs

About the role:

At the heart of Camden’s mission to end rough sleeping, we are recruiting Project Workers across two short-stay accommodation services, with one role based at Gray’s Inn Road and one role based at the Rough Sleepers Hub Assessment Centre at 165 King’s Cross Road. Both services support people experiencing rough sleeping to move away from the streets and towards safe, sustainable housing, but each plays a slightly different role in that journey.

Gray’s Inn Road provides short-stay accommodation for 16 people, usually for three to six months. Funded by the Department of Levelling Up, Housing and Communities and the Greater London Authority, and delivered in partnership with One Housing Group and Camden Council, the service offers focused, trauma-informed support for people facing overlapping challenges including homelessness, poor physical and mental health, substance use, trauma and contact with the criminal justice system. As a Project Worker, you’ll hold a caseload, complete in-depth assessments, build tailored support plans and work alongside each person to develop practical life skills, confidence and clear pathways into longer-term housing and independence.

At 165 King’s Cross Road, the Rough Sleepers Hub Assessment Centre provides 16 beds through a shorter, assessment-led model, with planned move-on typically within 28 days. This is a fast-paced service focused on momentum, opportunity and the right next step. You’ll carry out meaningful assessments, respond to complex situations, create personalised support plans and offer practical, hands-on support around housing pathways, wellbeing, daily living skills and opportunities to access training or employment.

Whichever service you join, you’ll work in a psychologically informed and trauma-aware environment, alongside partners including Camden Routes off the Streets, Inroads, Connect Forward and the Adult Pathway. You’ll also contribute to the safe and effective running of the service, while being supported through reflective practice, high-quality training and clear development opportunities. Most importantly, you’ll be part of a team that believes rough sleeping should be rare, brief and not repeated, and that every person deserves the chance to move forward with confidence and hope.

About you:

• You build trust quickly and support people facing multiple disadvantage to set goals, take control and move forward at their own pace
• You stay calm under pressure and respond confidently to crisis, making safe, thoughtful decisions in complex situations
• You understand how to maximise income and financial stability, helping clients navigate benefits, rent and budgeting
• You work with clear, professional boundaries and bring a trauma informed, non-judgemental and strengths-based approach to every interaction
• You’re organised and proactive, able to manage a varied workload, prioritise what matters and adapt to a rota including evenings and weekends

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Please note applications will be reviewed and suitable candidates invited to interview as they are submitted. Therefore, please submit your application as soon as possible to be considered. We reserve the right to close the advert as soon as a suitable candidate is identified. 

There will be a second stage interview for suitable candidates in our service in Camden.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

JOB PURPOSE

To provide information, advice, support and advocacy work on all  forms  of  gender  based  violence faced by migrant women,  including  forced  marriage,  rape  and  sexual  abuse,  honour  based  crimes  and  related  issues  such  as  immigration/asylum  and  no  recourse  to  public  funds,  matrimonial  and  children,  housing  and  homelessness,  mental  health  and  financial  matters.  Your  casework  will  focus  on  women  with  complex  needs. 

MAIN RESPONSIBILITIES

1. Provide  a  professional  high-­quality  VAWG  advocacy  and  outreach  service.

2. Undertake  casework  and  advocacy  (this  will  include  liaising  with  relevant  professionals  and  agencies  such  as  solicitors,  social  workers,  police  officers  etc.) 

3. Provide  practical  support  such  as  accompanying  women  to  appointments  and  courts,  making  reports  to  such  agencies  or  collecting  belongings  and  otherwise  taking  all  necessary  steps  to  ensure  the  general  safety  and  wellbeing  of  women  and  children. 

4. Write  assessment  reports  and  support  letters,  and  under  supervision,  help  to  collect  evidence  and  statements,  as  well  as  undertake  some  basic  legal  representation.

5. Undertake risk assessments for referral to the Multi-­Agency Risk Assessment Conferences  (MARACs) 

6. Establish  links  with  key  partners  [local  authority,  police,  health,  schools,  etc.]  to  ensure  effective  referral  routes  and  information  sharing  protocols.

7. Assist  in  developing  and  meeting  quality  standards  in  relation  to  advice  and  casework.  This  includes  administration  and  IT  systems  for  advice  and  casework. 

8. Cover the helpline as required.

9. Assist migrant women to access immigration advice, and assist in meeting their housing needs.

10. To  undertake  campaigning  and  policy  work  arising  from  the  advice  and  casework  (this  may  involve  some  weekend/evening  work)

11. Where  necessary  to  assist  staff  in  organising  and  running  support  group  activities  and  consultations  for  women  who  are  isolated  and  vulnerable  due  to  their  experiences  of  violence  and  abuse.

12. To  publicise  and  provide  S4S  services,  and  attend,  contribute  and  represent  the  organisation  at  relevant  local  meetings  or  initiatives. 

13. To  support and mentor the Women’s Council.

14. Follow  S4S policies  and  procedures,  and  maintain  IT  and  case  file  management  systems.

15. Contribute  to  S4S  record  keeping  and  provide  information  for  monitoring,  evaluation,  policy,  and  research  and  training  purposes. 

16. Ensure  women  are  referred  to  S4S  projects  and  activities  as  required  for  example,  counselling or group work.

17. Support women residing in the refuge as required.

18. Be  self-­servicing  and  to  assist  other  workers  when  required. 

19. Undertake  any  additional  duties  which  will  contribute  to  the  smooth  running  of  the  S4S services  and  projects.

GENERAL  DUTIES  AND  RESPONSIBILITIES 

1. Contribute  to  the  smooth  running  of  the  project  and  activities 

2. Assist in maintaining high standards in all aspects of the organisations work; including conduct with colleagues, external agencies and service users.

3. Comply and promote issues of confidentiality, equal opportunities and other policies and procedures of the organisations.

4. Attend supervision, training and staff, management and team meetings when required.

5. Promote equality and diversirty in all aspects of Safety4Sisters work.

HEALTH AND SAFETY RESPONSIBILITIES

1. Be fully compliant with all Health and Safety legislation. 

2. Ensure that your work area is maintained in a clean, safe and tidy manner, all equipment is used safely according to instructions, and work is carried to ensure no risk to yourself, other employees and visitors.

FLEXIBILITY CLAUSE

In order to deliver services effectively, a degree of flexibility is required, and the post holder may be required to perform work not specifically referred to above. Such duties, however, will fall within the scope of the job at the appropriate grade.

This job description will be subjected to review with the post holder, to ensure that it accurately reflects the duties and range of the post. The aim is to improve the quality of service for Black and minoritised women and all matters relating to their well-being.

When necessary, the post holder may be expected to work evenings and weekends. This time can be claimed back as TOIL.

This post is:

· subject to Enhanced DBS Disclosure

· subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.  It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.

· open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1).

Do you want to get out there and work in a role where you will support an end to rough sleeping in Oxford? 

We are looking for someone to join the St Mungo’s Street Outreach service; our dynamic street outreach team in Oxford who provide a rapid response service to people who are sleeping rough across Oxford City. The dedicated team works proactively as part of Oxfordshire’s Homeless Alliance to support people who are sleeping rough on the street with key healthcare, benefits, and accommodation support and advice.

• Working as an Outreach Worker you will work with people to assess their needs and deliver a person centred support, as well as working in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
• It’s not always an easy job, but the exciting opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping is highly rewarding.
• You will work on a weekly shift rota Monday – Friday including early shifts starting from around 6am and additional shifts from 9am-5pm office hours. Some weekends, bank holidays and late shifts may also be required to ensure we are available to support people experiencing homelessness when they need us the most.

About you

We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in this rewarding role; if you are ready to get out there and support our clients, we encourage you to apply!

• If you have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services we encourage you to apply!
• If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.  

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 22 June 2026

Interview and assessments on: 2-3 July 2026

We’re eager to learn about the real you! That’s why we kindly ask candidates to avoid relying on AI tools when completing their application forms. Your unique experiences, skills, and abilities are what make you stand out, and we value authentic, personal responses that accurately reflect your story and potential.

What we offer

• Excellent Development and Growth Opportunities
•  A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

This is a unique opportunity for a committed individual to develop their experience and expertise within an evolving regional charity. The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to continuous learning and professional development.

The post-holder will be responsible for providing outreach, support, advocacy and intensive support to people living with HIV across the Liverpool City Region (excluding Wirral), ensuring they have access to essential services, resources and community networks to enhance their wellbeing, independence and engagement in care.

The role will comprise approximately 50% delivery of the Liverpool HIV Intensive Support Service and 50% delivery of the HIV Outreach & Support Service.

We're looking for 2 kind, compassionate and resilient Waking Night Support Worker to join our Young People Service located in Tower Hamlets. No personal care or experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel in control of your career? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Mile End Young Peoples service provides support and housing in Tower Hamlets that are either leaving care or affected by youth homelessness. You will be expected to deliver positive outcomes for all our young people and support them to reach independence, keep safe and maintain their tenancy's. Aside from support workers delivering support there is a strong element of housing management associated wit this role, for example managing rents, raising/monitoring repairs and health and safety.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Building supportive, trusting relationships with customers
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Supporting key customers to set personalised goals in the form of a Support Plan
• Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Proactively manage risk and safety both in and outside of their physical living environment

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Flexible
• Open to feedback and self development
• Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Desirable:

• Experience working with young people

About us:

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Support workers to join our Homelessness and Complex needs Service located in Brent.

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

The shift pattern of the role consist of: 40 hours 1 x scattered site 2 x Pound Lane Shift pro-rota 7.30-3.30 and 1.30 -9.30 shift pattern with weekends included.

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
* Develop and maintain links with all key agencies and service providers in the local community
* Empower customers to ensure they receive the service and benefits they are entitled to

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Peer Mentor (Mental Health) – The Recovery House Service

£26,229 per annum

Alum Rock, Birmingham

Permanent

Full-Time

Hours: 37.5 hours per week

Are you ready to make a positive impact on mental health services in Birmingham?

Our client is seeking an enthusiastic and compassionate individual to join their organisation as a Peer Mentor. As a Peer Mentor you will need to have living experience of mental health difficulties and have gained a level of insight into your mental health experience and be ready to talk about them openly. It is important that applicants have reached a period of stability and can manage their mental health and wellbeing, in order for them to be ready for this role. They are looking for someone who is ready to use their experience to support and inspire service users in their recovery journey. Peer Mentors will support service users on their emotional journey, and form therapeutic alliances to share ways of coping, understanding and nurturing hope and inspirations.

You will need to have excellent communication skills, with a good understanding of the individual recovery journey and the issues facing people suffering with mental health difficulties. They need a Peer Mentor who is able to share the values of our organisation and is passionate about their vision of “Better Mental Health for All” in Birmingham.

You will be joining their newest service- the Recovery House- a new flagship standard of support and care for those in mental health crisis. Recovery House offers short stay accommodation for people in crisis, for a maximum of 7 nights. This is a 24/7 service and is ran in partnership with the Birmingham and Solihull Mental Health Trust, Peer mentors will be part of a multi-disciplinary team made up of both Birmingham Mind and NHS staff.

Joining our client means joining a diverse workforce, and an organisation that values living experience of mental distress. They are proud of their inclusive environment, and the support they provide to their staff as well as their service users.

All employees have access to affordable healthcare cover through PayCare, a defined contribution pension scheme and access to free counselling and support through our 24/7 Employee Assistance Programme. They also offer a comprehensive training programme, with an additional peer mentoring specialised induction.

For further information, please see the Peer Mentor Job Description for full details of attributes, values and experience required for the role.

You can watch some of their current peer mentors discuss their experiences of the role on our YouTube Channel. Interested applicants are also strongly encouraged to attend our pre-recruitment session to discuss the role further. This is taking place at their Central Wellbeing Hub on Wednesday 17th June.

If you are unable to attend one of these sessions and are offered an interview, a member of staff will reach out to you for a brief discussion beforehand.

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

Applications close on the 21st June, and interviews will take place on the 1st of July 2026.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.

Sounds great, what will I be doing?

This role involves empowering clients to manage their health, wellbeing, and independence by identifying strengths and achieving goals in partnership with subcontractors. You'll support their engagement with community professionals, clearly explain service pathways, and co-produce group activities and peer networks. Responsibilities include promoting client safety and participation, maintaining accurate records, and ensuring confidentiality. You'll assist with tenancy management, including rent collection, arrears, and voids, while helping clients build independent living skills. Working flexibly within the team, you'll  also support health and safety, property maintenance, budgeting, and efficient use of resources under the Team Leader's direction.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a good understanding of health and safety within an accommodation-based setting, with the ability to monitor and maintain the safety and security of a supported housing service and report maintenance issues appropriately. You will have experience supporting individuals with mental health needs, alongside a basic knowledge of housing management, including maintenance and repairs. Strong literacy, numeracy, and IT skills are essential, enabling you to produce clear written communication and maintain accurate records. You will also demonstrate a solid understanding of safeguarding and the ability to respond to concerns appropriately.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Are you passionate about supporting people at a critical point in their lives? Do you believe everyone deserves to feel safe, respected, and supported?

We are looking for a Hostel Support Worker to join our team at a 14-bed, 24-hour hostel, where you will play a vital role in creating a calm, welcoming, and well-managed environment for residents experiencing homelessness.

Working day and evening shifts, you will provide practical, emotional, and safeguarding support to vulnerable adults, ensuring their welfare, dignity, and protection at all times. You will remain alert to risk, respond confidently to incidents or concerns, and follow clear safeguarding and risk-management procedures to keep residents and colleagues safe.

You will hold a small caseload of residents, offering person-centred, trauma-informed key-work support that helps individuals build independence, stability, and wellbeing. This will include encouraging engagement with support services, promoting positive routines, and helping residents work towards longer-term housing and life goals.

Working closely with colleagues across the service, you will:

• Maintain accurate records and case notes

• Communicate clearly with the wider team

• Deliver effective handover between shifts to ensure continuity of care and support

Above all, you will help foster an environment where residents feel safe, listened to, and encouraged, supporting them to move forward at their own pace.

This role is ideal for someone who is compassionate, resilient, and committed to making a meaningful difference—whether you bring previous hostel experience or are looking to grow your career in homelessness and supported housing services.

We're looking for an organised, kind and resilient Senior Support Worker to join our Mental health service in Kensington & Chelsea.

£29,684.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

The shift pattern for this role is as follows: Scattered sites 9 - 5pm Monday till Friday and weekend occasional

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Has a practical and logical mind and is naturally well organised
? Thrives on change and enjoys dynamic diverse environments
? Is confident with high levels of self-esteem
? Is respectful, articulate and sensitive in style of communication
? Is essentially customer-focused
? Is motivated towards excellence and improvement of personal performance with a can do attitude
? Ability to cope positively with challenging and diverse behaviours

What you'll bring:
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

The Sheppard Trust provides homes for older women in housing need, and we support them to live independently.  We reduce loneliness and isolation by fostering a supportive community spirit.   

We're about to move to brand-new, purpose built accommodation near Hampton Court village in Surrey, with 60 one bedroomed flats and a range of communal facilities.  This has been years of work for our charity and we're really excited to form the team that will work with our residents in our brand new home.  Our residents live independently in their homes, with assistance to access the appropriate support services to maintain independence.We want them to live full and active lives in an inclusive, thriving community which is well regarded in our local community.

We're a small friendly team who care deeply about getting this project off to an excellent start and achieving our aims.  We operate with these values:  respectful, inclusive, conscientious, compassionate, honest.

The purpose of this role is to support the residents to achieve their personal goals for independent living and wellbeing, safely and with dignity.  You'll create support plans, offer practical advice, induct new residents, conduct welfare checks and meetings, arrange activities, work with other agencies, deal with emergencies, support good safeguarding practices and help look after our new building.

We're expecting a shift pattern where you could be rota'd to work either 8am - 4pm or 12pm - 8pm, Monday to Friday.  There are times when lone working will be a requirement for this role, especially the last part of the later shift.  An enhanced DBS check will be required.

You’ll bring:

• excellent people skills, and the ability to build trust with a wide range of people
• experience of working with older people or supporting people with independent living.
• a flexible and proactive approach
• a strong commitment to safeguarding and to respecting diversity and inclusion. 

We can offer:

• a salary of £26,936 - 30,000 per annum
• membership of the Social Housing Pension Scheme (defined contribution)
• a friendly and supportive working environment with strong values, good staff facilities (and free tea and coffee)
• the opportunity to be part of setting up something brand new from the very start.

For more information please see the full job description and person specification attached.

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Edinburgh Morningside shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit your work and education history and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

· We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

Non-Executive Board Member

Nottingham

£6,782.00 per annum 

Do you want to be a voice for change? If so, join our Board as a Non-Executive Board Member and help shape change at NCHA.

About Us
A force for good in the East Midlands for over 50 years, NCHA’s mission is to provide homes and support by people who care. We house more than 20,000 people and manage over 10,000 homes in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire, Northamptonshire and Rutland.
We employ over 1,300 people, who receive training opportunities, apprenticeships and a huge range of colleague benefits.

We’re building new homes all the time and work with 19 local authorities to build affordable homes that meet the needs of people in their area. This includes homes for sale, rent, shared ownership and everything in between. We’ve got an annual turnover of £100 million, and we have invested more than £800 million in properties.

But we don’t just do houses - we also provide a range of care and support services all over our region.

About our Board and the roles

NCHA strives to be an inclusive workplace and we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women and people with disabilities to ensure we fully represent our communities.

As we also value diversity in experience and sector, we review the make-up of our Board annually to ensure we’ve got the right representation to enable us to continue to make the right decisions for our customers, colleagues and the organisation as a whole.

And this is where you come in.

What we’re looking for:

You will have current or very recent experience within a regulated, property-based Adult Social Care organisation (for example, supported living or care home services), potentially gained as a Quality Lead, Registered Manager, Commissioner, Inspector, or in a similar role. As well as in-person attendance at our Board meetings and strategic awayday, you will be required to be a member of one of NCHA’s separate committees. In total, your obligation will be around 12 meetings a year, plus additional time for reviewing documents.

All applicants should be enthusiastic team players with links to the East Midlands who share our CLEAR values, have a passion for housing and social care, and are looking for a Non-Executive Board Member role with a socially conscious Housing Association.

You will work as part of a team and be collectively responsible for ensuring the success of NCHA, and its compliance with all legal and regulatory obligations.

You will contribute to setting our strategic aims and take key strategic decisions about future development; whilst providing entrepreneurial leadership and oversight across the NCHA Group; including playing a part in managing the Chief Executive and executive management team.

Finally, you will accept the legal duties, responsibilities and liabilities of Board Membership including meeting the fit and proper persons test under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

What’s in it for you?

• Training and support towards your personal development
• A chance to expand your existing Board skills
• Opportunities to network as you would be representing NCHA externally when required
• IT equipment provided

Remuneration:  £6,782.00 per annum

If you’ve got a passion for what we do, please click APPLY now and be assured that you will be joining a successful Board and contributing to our vision of “More Homes, Great Services, Better Lives”.

We are looking forward to receiving your application!

Save the dates

By midnight on 22nd June - Applications close for the role

By 8th July 2026 - Completion of Personality Questionnaire (if shortlisted)

By 10th July 2026 - In-person interviews at

We're looking for an organised, kind and resilient Support Worker to join our Learning disabilities service in Hertfordshire.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The service is staffed 24/7 and this post-holder will be required to cover an average of at least one sleep-in per week (pro rata).

Rota pattern, covering early and late shifts, 7 days per week. Also sleep-in duties.

What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This includes delivering personal and physical care as appropriate;
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation;
- Participate in support planning and risk management, of named customers, as directed by the service management;
- Ensure the safety and security of the customers and the premises whilst on shift;
- Enable customers to make full use of community facilities by providing support that enables maximum external engagement;
- Report any observations relating to customers welfare

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Prefers working as part of a group or team
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is respectful and sensitive in style of communication
- Non-judgemental outlook
- Ability to cope positively with challenging and diverse behaviour

What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
- Ability to complete written records of support to customers
- Basic knowledge of Microsoft Office applications and able to input information clearly and in good English
- Ability to communicate with colleagues, customers, family members and partner agencies, as required

Desirable:

- Experience of working with people with Learning Disabilities and Autism
- Experience of working with vulnerable adults in a residential setting.
- Knowledge of safeguarding policies and procedures and how to raise a concern
- Experience of co-producing support plans and individual risk assessments with vulnerable adults.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description