Impact jobs

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Contract Type: 12-month fixed term contract – maternity cover
Full time: 37.5 hours per week
Salary: £36,000 - £42,000 depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Sunday 29 March 2026

Telephone interviews will be held week commencing 30 March and in-person interviews will be held in Peterborough week commencing 6 April 2026

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

This is an exciting opportunity for anyone who thrives in a fast paced, ambitious environment. We want to prevent kidney disease from becoming a public health emergency and find better treatments for kidney patients sooner.

We are looking for a talented philanthropy manager who will be responsible for a portfolio of prospects and donors to build long lasting and highly engaged relationships. Working closely with the head of philanthropy and the major appeals manager you will play a key role in growing our income from major donors over the next 3-5 years by building a pipeline of new and existing donors and securing five and six-figure gifts.

This external facing role will manage our mid to high value prospects and donors and you will build personal relationships though understanding donor motivations, delivering tailored funding proposals and communications, and creating a bespoke donor journey with the aim of increasing their giving and connection to the cause.

We operate a hybrid, flexible working style and regular weekly office attendance is encouraged. The role is contracted to our Peterborough office. You will also be required to regularly attend external meetings and events.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may have experience of the following: Philanthropy Manager, Partnerships Manager, Head of Philanthropy, Head of Partnerships, Fundraiser, Senior Fundraising Officer, Fundraising Manager, Head of Fundraising, Major Gifts, Corporate Partnerships, Business Development Manager, Charity, Charities, Third Sector, NFP, Not for Profit, etc.

REF-227 011

Job Title: Assistant Director of Philanthropy & Strategic Partnership
Reporting To: Deputy CEO/Director of Fundraising and Communications
Manages: Head of Trusts and Foundations, Head of Corporate Partnerships
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary band: £58,000 - £66,000 per annum
N.B. To ensure fairness and consistency across Home-Start UK, new colleagues usually join at the first point of the pay band for their role. This helps us maintain a clear and equitable approach to pay for everyone joining our team.

Location: Remote – with regular travel to meetings with donors, for events and to our central office in Leicester for collaborative meetings and team activities.

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

This is an important moment for us and for the families we support. Parents of babies and young children are facing huge pressures, and strong, values-driven partnerships matter more than ever. We’re looking for a senior leader who can help us meet this moment with confidence and ambition.

As Assistant Director of Philanthropy & Strategic Partnerships, you will help shape the future of our national work and support our federation of 170+ local Home-Starts working in communities across the UK. You will lead a talented team, build long-lasting relationships, and help make sure Home-Start has the funding, partnerships, and influence it needs to give every child the best possible start in life. This role will suit someone who is motivated by purpose, who values people and relationships, and who is comfortable working across a large and varied network.

We are looking for someone with a strong track record, someone who has already delivered high-value fundraising and partnerships at a senior level and is ready to take on a role with significant national influence. With responsibility for an annual income portfolio of circa £4 Million – with strong potential to grow this over the next 3-5 years to between £6Million-£8Million plus, you will work with a supportive Leadership Team and Board, who have already engaged external philanthropy expertise to develop a strategy and roadmap that you can build on. You’ll need to be confident working with high-value supporters: able to build trust, communicate clearly, and nurture long-term relationships with people who want to invest in families and early years support. You’ll bring the skills and confidence to grow a portfolio that is already strong and take it further, along with the ability to work well with others in a fast-moving environment.

You will be joining a warm, collaborative organisation that believes in the power of community, the strength of families, and the importance of early help. If you feel excited by the chance to make a national difference, to build partnerships based on trust and shared purpose, and to help shape the next chapter of Home-Start’s impact, we would be delighted to hear from you.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• DAS Employee Assistance

If it sounds like your type of challenge, we would be delighted to hear from you.

The closing date for applications is Friday 27th March at 4pm.
As part of our recruitment process, shortlisted candidates will be invited to participate in a full-day assessment centre at our Leicester office on Tuesday 14th April.
The assessment centre will include a mix of individual and group activities designed to understand your strategic thinking, relational approach, and leadership style.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. 

No agencies please.

Love creating content that people actually stop to read, watch, and share?

As our Digital Content Producer, you’ll lead Urban Saints’ social media presence - crafting engaging, platform-native content that builds community and drives meaningful engagement. You’ll focus on short-form video and creative storytelling, while also supporting email and website content to ensure everything we share looks strong, consistent, and on brand.

You'll be responsible for:

• Social media and community engagement - creating and publishing engaging content across platforms and growing our social media communities.
• Digital content creation - creating graphics and digital assets in line with our brand guidelines and using design principles.
• Supporting digital channels - creating and sourcing engaging imagery for our website and external emails.
• Collaboration and delivery - working with other members of the Comms team to align with campaigns and priorities.

About You

We're looking for someone with professional experience of creating and managing social-first content with particular strength in Instagram and short-form video content. You'll be able to grow and develop digital communities, and be confident using Adobe Creative Suite. You are proactive, curious, and quick to spot opportunities. 

This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Location

The role is home-based with travel as required. All full-time Urban Saints employees are required to attend two team residentials per year.

How to Apply

Please fill out our application form which you can find on our website. The closing date for applications is Friday 20 March at midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.

After we’ve received your application we’ll be in touch asking for a link to your portfolio or examples of your work (graphics, videos, or other creative projects) that you’re most proud of.

DBS Check

Due to the nature of this position, any offer of employment with Urban Saints will be subject to a satisfactory DBS check.

Store Manager

Salary: £21,294.00 per annum
Location: Hinckley
Weekly Hours: 32.5

The Vacancy

Job Title: Store Manager
Location: Hinckley
Salary: £21,294.00 per annum
Weekly Hours: 32.5
Reference: YMC1168150

Are you an experienced retailer?

Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Hinckley store.

Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.

You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.

Why join YMCA England & Wales?

We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales. Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.

At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

A rare opportunity to step into a fully established role with a full handover. We are seeking a Senior Account Executive to join our friendly and supportive team, ideally on the 1 June, for a 12 month (maternity cover) contract. This is a hybrid role, with an expectation to attend our office at least one day a week. The role will focus on account and client relationship management, business development and content management.

About us

Having the right information at the right time can make a significant difference to carers and the people they look after. We believe that technology has a vital role to play in supporting carers and digital solutions can prove both cost effective and highly beneficial. That’s why we developed the Digital Resource for Carers, a service designed to give unpaid carers the support they need when they need it.

Delivered through subscribing organisations such as local authorities and other service providers, the Digital Resource for Carers platform is packed with carefully curated resources, e-learning modules, hands-on guides and tools to help carers manage their caring responsibilities and look after themselves. The Digital Resource for Carers platform is customisable allowing subscribing organisations to promote their own content to their beneficiaries. Through our comprehensive wrap-around service, we identify carers in the localities we work in and promote the service to them via a series of geotargeted Social Media campaigns. The service delivers additional support to carers via a monthly newsletter and regular online sessions.

About you

The person in this role will be an excellent communicator and experienced in account management. As well as exceptional customer service skills, you’ll have good knowledge of IT packages and good organisational skills.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
 

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.  

The closing date for applications is 12pm, Friday 10 April.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

This role covers postcodes KT, GU, SO, PO, BH.

Applicants must live in the region or a short commutable distance to cover the region. 

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We are looking for a Regional Development Officer for South Coast, London. In this role, covering postcodes KT, GU, SO, PO, BH, you will be a warm, visible ambassador for Mary’s Meals – igniting enthusiasm, inspiring action, and helping people across your region join our mission and help feed more children.

By building genuine, values‑driven relationships and using insight to guide your priorities, you’ll nurture local networks, identify high‑potential opportunities, and confidently grow income, participation, and supporter engagement. Through strategic, outward‑facing work, you’ll turn first conversations into committed, long‑term support that strengthens our movement and fuels our mission.

Working closely with the London and South East Lead, you will co-create and deliver a tailored local growth plan that reflects your region's communities and opportunities. You will represent Mary’s Meals across schools, churches, corporates and community partners and play a pivotal role in activating supporters, mobilising volunteers, and sharing compelling local stories.​

Operating with high autonomy, you will use insights and data to focus on high potential and growth areas, and collaborate closely with our Philanthropy & Partnerships, Supporter Experience and Communications teams to deliver seamless supporter journeys and strong storytelling. Everything you do will reflect Mary’s Meals’ warmth and dignity, helping us reach more children through relationship-led growth.

Key responsibilities include

• Work with the London and South East Lead to design and deliver a clear, insight‑driven local growth plan with defined priorities, income drivers, volunteer mobilisation efforts, and visibility activities.​

• Use data, local insight, and regional understanding to focus your time where growth potential is strongest.​​

• Balance relationship‑building with a proactive, opportunity-led approach, identifying new supporters, networks, and partnerships and developing them from prospective supporters into committed donors.

• To create the conditions for a volunteer Deputy and a motivated volunteer network to confidently lead talks, events, introductions and other activities that broaden our reach.​

• Empower volunteers through clear delegation, coaching, and recognition, ensuring they feel confident and aligned with Mary’s Meals’ mission and values.​

• Inspire and back volunteers to own the mission. Spot people with energy and networks, invite their ideas, give light-touch support and tools, and celebrate their impact so they bring others into our movement.

• Represent Mary’s Meals throughout your region with confidence and authenticity, engaging schools, parishes, community groups, businesses, and local networks.​

• Deliver talks, small events, parish visits, school assemblies, partner meetings, local networking engagements, and other targeted activities that grow income, participation, and visibility.​

• Make confident, values-led asks that move supporters from interest to action across giving, volunteering, and awareness raising.​

• Actively network across your region to identify new prospects, initiate first meetings, and follow up quickly and purposefully.​

• Collaborate closely with the Philanthropy & Partnerships team on key opportunities and ensuring the donor is at the heart of each stewardship decision.​

• Build a diverse pipeline of leads, opportunities, and partnerships reflective of your regions communities and faith landscape.

• Work closely across the organisation to ensure your regional activity feels seamless and aligned, collaborating with Supporter Experience so that journeys, thanking and stewardship feel warm and timely; with Creative Communications to deliver compelling local storytelling; with Philanthropy & Partnerships to coordinate opportunities for major donors and corporates; and with the Volunteer Manager to strengthen mobilisation and development across your region.

• Proactively translate and tailor national messages and campaigns for regional audiences using templates, supporter stories, and local successes.​

• Spot and share regional stories, images, results, and moments of advocacy to enhance national storytelling.​

• Strengthen local visibility by cultivating community connectors and being confident in supporting and delivering appropriate local media engagement in coordination with Comms colleagues.

To apply for the role of Regional Development Officer based at Mary’s Meals UK, please follow instructions on the Charity Job website.

Applicants must hold full right to work in the UK and be based in or within short commutable distance of the region covered in the role. ​

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Closing date for application is Thursday, 26 March at 5pm.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.​ Interviews will commence week beginning 30 March. 

Please note: If you have any special requirements or adjustments before an interview, please let us know. 

Job Role: Maintenance Officer

Salary: £28,634 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: South West, on the road for the most part with occasional visits to our Bath Office for meetings.

Additional information:

• Valid and clean driver's license required - this role is primarily based on the road working across our projects and services around the South West.
• You will have access to a work van and fuel card.
• Tools can be provided if necessary.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Maintenance Officer, you’ll be right at the centre of keeping our properties safe, comfortable, and welcoming for the people who call them home. Every day will bring something new, you’ll be out and about across our services, solving problems, fixing issues, and making a genuine difference from the moment you start.

You’ll take the lead on a wide range of routine repairs and general maintenance: painting, plastering, basic plumbing, lock changes, minor repairs, and plenty more. You’ll also be the first point of contact for urgent or emergency issues, responding quickly and confidently to keep our buildings running smoothly and our clients safe.

This is a truly rewarding role with a fantastic work–life balance, ideal for someone looking for an exciting challenge where no two days are the same. You’ll be part of a dynamic and proactive team, helping to change lives and make a meaningful impact through the work you do every day.

If you’re hands‑on, love variety, and want a role where your skills really matter, we’d love to hear from you.

Responsibilities include:

• Conduct on-site assessments of repairs and report any unreported maintenance issues to the line manager.
• Specify and request materials and equipment through the line manager as needed.
• Respond to out-of-hours calls and attend services for emergency repairs when required.
• Carry out general repairs and maintenance, including tasks such as hanging doors, basic carpentry, and unblocking drainage.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

Qualifications / Requirements:

• Wide knowledge of all aspects of building maintenance, including carpentry, painting and decorating, plumbing and electrical works.
• Clean driving licence.
• Awareness of Health and Safety and ability to work in compliance with key H&S requirements.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Service Manager - (South Manchester)

Be the difference for young people facing homelessness.

Location: Safestop Manchester

Salary: £37,380 per annum

Closing date: 22 March, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

We are looking for an inspiring Service Manager to lead our supported accommodation for young people in South Manchester. You’ll oversee a skilled team delivering safe, high‑quality support to clients—helping them stabilise, build independence and progress confidently through the Manchester pathway. Your leadership will shape a service where young people feel secure, respected and empowered.

In this hands‑on role, you’ll drive operational excellence, ensuring strong safeguarding practice, effective partnership working and consistent contract compliance. You’ll manage budgets, performance, reporting and health & safety while strengthening relationships with the commissioners, and community stakeholders. If you’re a proactive problem‑solver who thrives in a fast‑paced, collaborative environment, this is an opportunity to lead a service that makes a tangible impact every day.

In this role, you will:

• Lead and motivate a multidisciplinary team to deliver high‑quality support across two accommodation sites.

• Ensure strong safeguarding practice, risk management and safe environments for young people.

• Oversee day‑to‑day service delivery, ensuring KPI achievement, contract compliance and continuous performance improvement.

• Work collaboratively with commissioners and specialist partners to coordinate client‑centred support.

• Manage budgets, expenditure, reporting and building/IT resources in line with financial and regulatory requirements.

• Maintain strong community and neighbour relations across dispersed accommodation sites.

• Promote an inclusive, values‑led culture aligned with Depaul’s ethos, equality commitments and health & safety standards.

About You (What we are looking for from you – Person Specification)

When completing your application form please address all the points set out below.

Essential

• Experiencing of supervising the work of others

• Experience of using Risk Assessments and Support Planning.

• Experience of managing a service, preferably in a residential care or support setting

• Demonstrable experience of working with people with a range of support needs

• Experience managing partnerships with other professionals using a coordinated, multi-disciplinary approach

• Experience of managing buildings, budgets and expenditures

• Experience of operating safeguarding requirements and procedures

• Good literacy, numeracy and IT skills

• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others

• Experience of working with young people who have complex needs, including mental health and substance use

• Ability to use logical processes for solving problems and making decisions in a complex environment

• Ability to effectively reflect on own practices for ongoing learning and development

• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

• Respect for the values and ethos of Depaul and its founding partners.

Desirable

• Experience of managing a staff team across dispersed sites.

• Initiating a new service

What You’ll Receive

• Tailored training and development

• Flexible working options where suitable

• 26 days annual leave, rising with service

• Family‑friendly leave policies

• Pension scheme with employer contributions up to 7

• Employee Assistance Programme with 24/7 GP access

• Discounts across retail, travel, food, fitness and more

• Cash health plan for you and your family

• Death‑in‑service benefit

• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they are likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives. 

We provide free specialist care and support to patients with terminal illnesses whilst offering vital emotional support for their families. It's all about giving them the best possible quality of life. The support we offer is tailored to meet individuals' medical, social, spiritual and emotional needs.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through three ways:

• Growing and transforming our direct care and support 
• Delivering more practical information and support 
• Leading in shaping the end-of-life experience  

We are seeking a skilled, compassionate Chef to join the Facilities team at the Marie Curie West Midlands Hospice. You will prepare high-quality, nutritious meals for patients, staff, volunteers, and visitors, while maintaining excellent food safety and hygiene standards.

You will bring strong culinary skills, the ability to create varied menus, and a commitment to great customer service. We’re looking for someone who works well in a team, shows initiative, adapts to changing demands, and demonstrates a caring approach.

You will also support the Head Chef by supervising Catering Assistants, assisting with staff rotas, helping to recruit junior team members, and managing supplier selection and ordering.

If you are passionate about great food and want to make a meaningful difference, we would love to hear from you.

Contract:  Full Time; 37.5 hours per week

Working Days: Five days per week, Monday through Sunday, including Bank Holidays

Salary: Agenda for Change Pay Scale Band 3, £24,937–£26,598 per annum, with additional pay for weekend shifts.

Based: Marie Curie West Midlands Hospice, Solihull

Essential Criteria:

• City & Guilds 706/1, 706/2, or Level 2 NVQ in Food Production and Cooking (or equivalent qualification) ?
• Basic food hygiene certificate ?
• Relevant catering experience?
• Experience supervising staff
• High levels of Health and Safety awareness?

Desirable Criteria:

• Previous experience working within a healthcare environment
• NVQ Level 3 qualification
• Intermediate food handling certificate

What's in it for you:   

• Annual leave allowance 27 days plus 8 public holidays (pro-rated) 
• Competitive Policy for parental/sick Leave   
• Continuous Professional development   
• Industry leading training programmes   
• Generous Enhancements

Marie Curie Benefits Package:  

• Defined contribution schemes for Pension (the charity will match your contribution up to 7.5%)  
• Marie Curie Group Personal Pension Scheme  
• Loan schemes for bikes; computers and satellite navigation systems    
• Help with eyecare cost (T & C’s apply)   
• Entitled to Marie Curie Blue Light Card   
• Entitled to Benefit Hub Discount Scheme  
• Life assurance

To view the job description please click

Advert Closes: 29-March-2026

Application Process 

To apply, submit an online application with your updated CV showing your experience, how you meet the requirements, and your interest in working for Marie Curie.  

For more information or an informal chat please contact

We reserve the right to close this vacancy early. 

Agencies need not apply. 

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

RCOG Events is entering an exciting phase of growth, expanding its education portfolio to deliver innovative, accessible, and high-quality learning opportunities for the global women’s health community. Aligned with our strategic ambitions, we are evolving our courses, skills-based workshops, and webinars to ensure they meet the needs of healthcare professionals worldwide.

To support this growth, we are seeking a Course Executive to deliver and support administration of our repeatable courses and workshops with operational excellence. This is a pivotal role, providing the opportunity to ensure every course runs smoothly, delegates and faculty are supported, and RCOG’s standards of quality and professionalism are upheld.

You will combine operational expertise with strong organisational and communication skills, overseeing the end-to-end administration and delivery of courses, coordinating faculty and delegates, and supporting new or redeveloped courses from pilot through to repeatable delivery. Working closely with the Head of Course Development and Delivery, internal teams, and external faculty, you will ensure courses are delivered efficiently, financially sustainable, and provide a seamless learning experience.

Collaborating with stakeholders, faculty, and colleagues, you will act as a key operational contact for all aspects of course delivery, driving consistency, quality, and engagement while supporting the College’s mission to improve healthcare for women and girls worldwide.

Key Responsibilities:

• Deliver the end-to-end administration and logistics of repeatable courses and workshops, ensuring a smooth experience for delegates and faculty.

• Support the development and pilot of new or redeveloped courses, providing operational expertise and guidance.

• Coordinate faculty participation, including invitations, travel arrangements, and expenses.

• Manage course systems and data (registrations, CRM, online platforms) accurately and efficiently.

• Monitor course budgets and ensure operational decisions support financial sustainability.

• Liaise with internal teams, delegates, and faculty to resolve queries and maintain high-quality service.

• Support continuous improvement by collating feedback, reviewing processes, and implementing enhancements to the course experience.

For the full list of key responsibilities, please check the recruitment pack. 

About you

We are seeking a proactive and results-driven professional to join our events and education team. This role is ideal for someone who is organised, motivated, and eager to develop a career in events and educational courses. Whether you are a recent graduate or have prior experience in events or education, you will have the opportunity to gain hands-on experience coordinating high-quality courses and workshops that support women’s health professionals worldwide.

Requirements

• Interest in the delivery of courses, workshops, or educational programmes.

• Strong organisational and project management abilities, including planning, coordinating multiple tasks, meeting deadlines, and following procedures.

• Ability to manage relationships with a variety of stakeholders, including internal teams, faculty, delegates, and committees.

• Attention to detail, accuracy, and commitment to providing excellent customer service.

• Willingness to learn, adapt, and support continuous improvement in course delivery and operational processes.

• Proficiency in standard IT applications (e.g., Microsoft Office) and a willingness to learn new systems for registrations, CRM, and online delivery.

• Interest in healthcare, education, or professional development.

We encourage candidates from all backgrounds to apply, particularly those who are organised, enthusiastic, adaptable, resilient and motivated to contribute to the delivery of high-quality learning experiences for the global women’s health community.

Requirements: 

Please note that while experience in delivering courses, workshops, or educational programmes is desirable, we welcome applications from candidates of all backgrounds. We are particularly interested in individuals who are collaborative, motivated to make a positive impact in education, and eager to develop their skills in course delivery and administration.

If you are excited about joining the RCOG during a period of growth and transformation, with ambitious goals and a supportive, inclusive culture, we would love to hear from you. We will provide guidance and support to help you succeed, but confidence in engaging stakeholders, following operational processes, ensuring high-quality delivery, resilience and adaptability and the ability to work both independently and collaboratively while embracing new ways of working will be key to thriving in this role.

Our culture and benefits  

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes: 

• Agile and flexible working environment and free lunch onsite 

• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 

• 10% pension contribution after probation 

• Enhanced wellbeing and family support 

• Interest-free season ticket loans after probation 

• Tailored Learning and Development and study leave 

• Affinity staff networks 

• Life assurance and income protection schemes 

• Lifestyle discounts 

For a full list of the benefits we offer, please visit our careers site. 

How to apply 

• Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full Job pack. 

• Applications close at 10.00am on Wednesday 18 March 2026

• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date. 

• Interviews are to be held on Friday 27 March 2026

​We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa. 

About us 

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do. 

About the role 

RCOG Events is entering an exciting phase of transformation as we strengthen and expand our global education portfolio. Aligned to our new five-year corporate strategy, we are evolving our courses, skills-based workshops, and webinar programme to ensure they remain innovative, financially sustainable, and globally accessible.

To support this growth, we are seeking a Course Franchise Lead to manage and scale our franchise courses across the UK and internationally. This is a pivotal operational role with the opportunity to ensure that our courses are delivered consistently to the highest quality standards while supporting the global expansion of RCOG’s education portfolio.

You will combine operational expertise with commercial insight, overseeing franchise centres, embedding standard operating procedures and quality assurance processes, and supporting scalable delivery models to extend our reach worldwide. Working closely with the Head of Course Development and Delivery, internal teams, and franchise partners, you will ensure operational excellence, maintain financial sustainability, and deliver outstanding experiences for delegates and faculty.

Collaborating with senior stakeholders, faculty, education partners, and internal teams, you will act as the key operational contact for franchise centres, driving consistency, quality, and performance while supporting the College’s wider strategic ambitions.

This is a unique opportunity to influence the global reach and impact of RCOG’s education portfolio, ensuring that high-quality learning continues to contribute to improving healthcare for women and girls worldwide.

Responsibilities: 

• Oversee the operational delivery and scaling of RCOG franchise courses, ensuring consistency, quality, and alignment with College standards.

• Onboard and support franchise centres, providing guidance, training, and quality assurance to maintain high standards across all locations.

• Manage contracts, monitor financial performance, and identify opportunities to grow the franchise portfolio sustainably.

• Collaborate with internal teams, faculty, and external partners to streamline processes, resolve operational challenges, and enhance the delegate and faculty experience.

For the full list of key responsibilities, please check the recruitment pack. 

About you

We are seeking a proactive and results driven professional, with a proven track record of developing and scaling multi-site or franchise education programmes, courses, or workshops. The ideal candidate will be skilled at embedding consistent processes, driving operational excellence, and ensuring high-quality delivery across multiple centres. You will be commercially aware, able to influence and build strong relationships with internal teams and external partners and experienced in supporting and motivating others to achieve high performance.

Requirements

• Proven experience managing multi-site, franchise, or partner-delivered education programmes, courses, or workshops.

• Strong operational and project management skills, including developing and implementing processes, standard operating procedures, and quality assurance frameworks.

• Commercial and strategic awareness, including managing budgets, monitoring financial performance, and ensuring the sustainability of franchise courses.

• Demonstrated ability to influence, collaborate with, and manage complex stakeholders, including internal teams, faculty, committees, and external partners.

• Experience driving operational improvements and continuous enhancement of course delivery, delegate experience, and partner support.

• We encourage candidates from all backgrounds to apply, particularly those who are collaborative, solution-focused, and motivated to ensure consistent, high-quality global delivery of RCOG’s education portfolio.

 Requirements: 

Please note that while we are looking for someone who has experience leading the development and delivery of franchise, licensed or multi centre education programmes or courses, we encourage candidates from all backgrounds to apply, especially those who are collaborative, and motivated by leading positive change in education.

If you are excited about joining the RCOG at a pivotal moment of transformation, with ambitious goals for growth and a supportive, inclusive culture, we would love to hear from you. We will support you to get up to speed, but confidence in influencing stakeholders, developing quality assurance processes, and the ability to work both operationally and strategically whilst embedding new ways of working from the outset will be important.

Our culture and benefits  

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes: 

• Agile and flexible working environment and free lunch onsite 

• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 

• 10% pension contribution after probation 

• Enhanced wellbeing and family support 

• Interest-free season ticket loans after probation 

• Tailored Learning and Development and study leave 

• Affinity staff networks 

• Life assurance and income protection schemes 

• Lifestyle discounts 

For a full list of the benefits we offer, please visit our careers site. 

How to apply 

• Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full Job pack. 

• Applications close at 10.00am on Monday 18 March 2026

• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date. 

• Interviews are likely to be held in person at our offices in Union Street on Thursday 26 March 2026

​We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa. 

About us 

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Title: Blended Team Service Manager
Post no: 659
Working base: Biggleswade CMHT (Community Mental Health Teams) SG18
Area covered: Bedfordshire, Luton
Contract type: Permanent
Hours: 37 hours per week, Monday – Friday
Salary: £28,500.00 per annum

About the Service and the Role

This role is an exciting opportunity to work with the Operational Services Manager (Blended Teams) to manage the daily operations of our Blended Teams functions.

This includes managing a core team of workers in a diverse range of projects and services often in partnership with the NHS and other VCSE and community groups. The role will involve multi-agency working and ensuring the continuous development of our services to ensure that they meet the needs of the community and blended team outcomes.

Ideally, you will be required to have knowledge of managing remote teams who may be imbedded in NHS services and the ideal candidate would have the skills to support staff with the complex challenges that come with blended working as well as maintaining and building relationships with key stakeholders. You will also be required to hold your own caseload, supporting the teams with more complex service users and cover gaps in services.

Key Responsibilities and Service Delivery

• Operate a service and ensure outcomes which support individuals with mental health and wellbeing needs in line with Mind BLMK’s and blended team model and contract requirements.
• Work with the Operational Services Manager (Blended Teams) and senior managers to ensure the management of an effective workforce including recruitment and performance management challenges
• Ensure that services with complex partnerships and remote teams are effectively managed and maintained, through effective relationship building and multi-agency working.
• Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies.
• Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks.
• To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Enable people to achieve these goals through facilitating access and connecting with appropriate resources.
• Enable people to access community resources which may include accompanying them.
• Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
• Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
• Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers).
• Hold responsibility for health and safety, data collection and cash handling in line with Mind BLMK’s policies, procedures and guidance.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
• If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Wednesday 18th March 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Family Support Worker

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

This role covers London & South East. You must be able to work across London boroughs

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker, on a full time basis (35 hours per week), to deliver a high-quality family support service as part of our London & South East Care Team.

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This role covers London & South East. You must be able to work across London boroughs

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

· We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website.

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Closing date: 26 February 2026

Interview Date to be confirmed

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Are you a technically skilled and service-driven IT professional looking to make a global impact? The ITF is seeking a Service Desk Engineer to join our Global IT Service Desk, delivering high-quality first and second-line support to colleagues across our international organisation.

Based in Rio de Janeiro, this role plays a key part in ensuring reliable, secure, and user-friendly technology services across the Latin America & Caribbean region and globally.

About the Role

As a Service Desk Engineer, you will provide end-to-end IT support across workplace technologies as part of a Global IT Service Desk. You will ensure timely incident resolution, excellent customer service, and continuous improvement of IT services.

A specialist focus of this role is Microsoft Business Applications, including collaboration platforms such as Microsoft Teams and SharePoint Online, alongside Dynamics 365 CRM, Power Apps, Power Automate, and Power BI.

You will also provide technical support for events, hybrid meetings, and remote collaboration, ensuring seamless service delivery across the organisation.

Key responsibilities include:

Service Desk Support

• Deliver first and second-line IT support, resolving incidents and requests in line with agreed Service Level Agreements.
• Log and manage support queries through a ticket management system, responding accurately, ensuring timely updates and resolutions and escalating issues when required.
• Maintain high-quality documentation within the global IT service desk system.

User Support & Collaboration

• Provide onsite technical support, including meeting room, AV, and collaboration tools troubleshooting.
• Support joiner, mover and leaver processes for ITF staff, ensuring secure provisioning and deprovisioning of access.
• Communicate solutions clearly to non-technical users and contribute to the knowledge base of the organisation.

Microsoft Business Productivity Applications Support

• Act as a primary support contact for Microsoft Teams, Sharepoint, Power Automate and Power BI.
• Troubleshoot access, permissions, connectors, and configuration issues.
• Support adoption and continuous improvement of business applications across the organisation.

Event & Remote Support

• Provide onsite and remote IT support for meetings, conferences, and hybrid events.
• Troubleshoot AV and connectivity issues in real time.

Security, Compliance & Improvement

• Follow information security, GDPR, and data protection protocols.
• Contribute to service reporting, process improvement, and technology enhancements.
• Stay up to date with emerging technologies and best practice.

About You

You’re an experienced and proactive IT support professional with strong troubleshooting skills, a customer-first mindset, and experience supporting modern cloud-based platforms in a fast paced international environment.

To be successful in this role, you will have:

• Proven IT service desk experience:
• First and second-line support experience within a multi-site or international organisation, operating to service level agreements.
• Strong Microsoft ecosystem knowledge:
• Hands-on experience supporting Microsoft Teams, SharePoint Online, Power Apps, Power Automate, Dynamics 365, and Power BI and identity/access systems
• Technical problem-solving capability:
• Strong diagnostic skills across Windows devices, peripherals, collaboration tools, and cloud applications.
• Excellent communication skills in English:
• Ability to communicate clearly with both technical and non-technical users and document solutions effectively.
• Security awareness:
• Understanding of information security principles, GDPR, and data protection responsibilities.
• Collaborative working style:
• Ability to work effectively with global IT colleagues, infrastructure teams, and stakeholders in a global organisation.

Why Join Us?

This is an exciting opportunity to join a mission-driven global organisation where your technical skills will directly support teams working to improve working lives worldwide. You’ll be part of a collaborative international IT function, working with modern cloud technologies and supporting meaningful global projects.

THE ORGANISATION

The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.

We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.

Purpose:

The ITF constitution sets out the following aims:

• To promote respect for trade union and human rights worldwide
• To work for peace based on social justice and economic progress
• To help our affiliated unions defend the interests of their members
• To provide research and information services to our affiliates
• To provide general assistance to transport workers in difficulty

Values

At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.

Equal opportunities statement:

At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.