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Page 47 of 50
London, Greater London (On-site)
£29,962 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

As a Housing Options Officer, you will provide housing-related support, advice, and guidance to vulnerable young people aged 16-35 living in YMCA accommodation. You will work closely with residents to help them develop independent living skills, manage their tenancies, maximise their income, access education and employment opportunities, and move on to sustainable housing solutions. 

What you'll be doing

  • Managing a caseload of young people and providing person-centred support.
  • Completing assessments, support plans, and risk assessments.
  • Supporting residents with budgeting, welfare benefits, tenancy sustainment, and life skills.
  • Working with housing providers, local authorities, and support agencies to secure positive move-on outcomes.
  • Managing rent arrears, anti-social behaviour, and resident welfare issues.
  • Promoting safeguarding, wellbeing, and a psychologically informed environment (PIE).
  • Acting as a shift lead when required and helping maintain a safe and supportive accommodation environment. 

About You

We are looking for someone who:

  • Has experience supporting young people or vulnerable adults in a housing, support, youth work, or customer-facing environment.
  • Understands the challenges facing young people experiencing homelessness.
  • Has excellent communication, organisation, and relationship-building skills.
  • Can work effectively with a range of internal and external partners.
  • Is passionate about helping young people achieve positive futures.
  • Can maintain professional boundaries while providing compassionate support.
Application resources
Organisation
YMCA London City and North View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 06 August 2026
Closing date: 05 September 2026 at 14:32
Tags: Housing, Operations, Engagement / Outreach, Homelessness, Mentoring / Coaching, Safeguarding, Wellbeing, Youth / Children, Direct / Supporters, Social / Support Work

The client requests no contact from agencies or media sales.