Member services manager jobs

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We are delighted to be recruiting for Head of Northern Ireland to be the senior ambassador and strategic leader for Mary’s Meals across Northern Ireland. This role is remote however we require candidates to be based in Northern Ireland.

While playing a key role within the wider Development Directorate, you will guide how Mary’s Meals is seen, understood, and felt in Northern Ireland – shaping our public profile, driving sustained income growth, and building the partnerships and grassroots energy needed to grow our movement.

Key responsibilities include:

• Working cross-directorate to create and deliver a fundraising growth strategy for Northern Ireland, rooted in regional insight, cultural understanding, and community needs, and aligned with the global and national strategy.​

• Working with the Communications team, shape a clear and compelling narrative, respecting the nation’s strong identity.​

• Identify emerging opportunities across Northern Ireland, including diocesan networks, local relationships, and regional giving patterns, adjusting plans quickly to drive maximum impact.​

• Serve as the senior MMUK representative in Northern Ireland, ensuring activity aligns with the national organisational strategy.​

• Act as the leading spokesperson for Mary’s Meals in Northern Ireland, representing the charity to churches, schools, local authorities, individuals, universities, and community or business networks.​

• Spend focused time externally; networking, nurturing partnerships and driving growth through representing the charity at events, meetings, faith gatherings, conferences, and civic forums.

• Proactively cultivate, pursue, and develop fundraising opportunities via networking and outreach with the aim of securing support for our school feeding programme.​

• Develop and maintain a robust national growth pipeline, ensuring proactive identification, cultivation, conversion, and stewardship of opportunities.​

• Significant focus on the growth and development of new Volunteer Fundraising Groups in counties across Northern Ireland.

• Line manage and coach a Regional Development Officer, enabling them to become a confident, high‑performing fundraiser.

• Serve as a trusted media spokesperson for press, broadcast, and faith media when required.​

• Work closely with the Communications team to provide compelling local supporter stories, impactful moments, and local activity to showcase.​

• Shape national to local messaging so that campaigns resonate with audiences across Northern Ireland.

To apply for the role of Head of Northern Ireland based at Mary’s Meals UK, please follow instructions on Charity Job.

Applicants must hold full right to work in the UK.​

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Closing date for applications is Tuesday, 24 March 2026.

Interviews will commence week commencing 30th March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We are looking for a good communicator who is excited by God‘s generosity and provision, and keen to encourage and support our diverse parishes as they embed digital giving in an ever changing digital landscape.   Digital giving is an increasingly important income stream for churches. Hear from one of our vicars about the success of their Give to go 'Green digital fundraising'

We have a strong partnership with our parishes with a positive culture of generosity and commitment to each other. Our parish share scheme, the Parish Support Fund, is a generosity-based offering scheme with collection rates of 99+%. 

This role is currently a full-time role, focusing on supporting parishes with digital giving, helping with technical issues as well as encouraging best fundraising practice. It might suit someone who is a recent graduate and who is interested in technology, and developing their experience in digital fundraising, training and communication. A part-time could be accommodated.. Many of our staff work flexibly. Please indicate in your application and talk to us at the interview about the flexibility and work hours you would prefer.

Are you interested in church or charity fundraising and looking for a new challenge?

No prior knowledge of digital giving mechanisms is needed – full training will be given. Would you like to join us, be willing to learn and work with us as we seek to be a Diocese that is Christ- centred and outward focused? If so, please read on in the information pack.

RCOG Events is entering an exciting phase of growth, expanding its education portfolio to deliver innovative, accessible, and high-quality learning opportunities for the global women’s health community. Aligned with our strategic ambitions, we are evolving our courses, skills-based workshops, and webinars to ensure they meet the needs of healthcare professionals worldwide.

To support this growth, we are seeking a Course Executive to deliver and support administration of our repeatable courses and workshops with operational excellence. This is a pivotal role, providing the opportunity to ensure every course runs smoothly, delegates and faculty are supported, and RCOG’s standards of quality and professionalism are upheld.

You will combine operational expertise with strong organisational and communication skills, overseeing the end-to-end administration and delivery of courses, coordinating faculty and delegates, and supporting new or redeveloped courses from pilot through to repeatable delivery. Working closely with the Head of Course Development and Delivery, internal teams, and external faculty, you will ensure courses are delivered efficiently, financially sustainable, and provide a seamless learning experience.

Collaborating with stakeholders, faculty, and colleagues, you will act as a key operational contact for all aspects of course delivery, driving consistency, quality, and engagement while supporting the College’s mission to improve healthcare for women and girls worldwide.

Key Responsibilities:

• Deliver the end-to-end administration and logistics of repeatable courses and workshops, ensuring a smooth experience for delegates and faculty.

• Support the development and pilot of new or redeveloped courses, providing operational expertise and guidance.

• Coordinate faculty participation, including invitations, travel arrangements, and expenses.

• Manage course systems and data (registrations, CRM, online platforms) accurately and efficiently.

• Monitor course budgets and ensure operational decisions support financial sustainability.

• Liaise with internal teams, delegates, and faculty to resolve queries and maintain high-quality service.

• Support continuous improvement by collating feedback, reviewing processes, and implementing enhancements to the course experience.

For the full list of key responsibilities, please check the recruitment pack. 

About you

We are seeking a proactive and results-driven professional to join our events and education team. This role is ideal for someone who is organised, motivated, and eager to develop a career in events and educational courses. Whether you are a recent graduate or have prior experience in events or education, you will have the opportunity to gain hands-on experience coordinating high-quality courses and workshops that support women’s health professionals worldwide.

Requirements

• Interest in the delivery of courses, workshops, or educational programmes.

• Strong organisational and project management abilities, including planning, coordinating multiple tasks, meeting deadlines, and following procedures.

• Ability to manage relationships with a variety of stakeholders, including internal teams, faculty, delegates, and committees.

• Attention to detail, accuracy, and commitment to providing excellent customer service.

• Willingness to learn, adapt, and support continuous improvement in course delivery and operational processes.

• Proficiency in standard IT applications (e.g., Microsoft Office) and a willingness to learn new systems for registrations, CRM, and online delivery.

• Interest in healthcare, education, or professional development.

We encourage candidates from all backgrounds to apply, particularly those who are organised, enthusiastic, adaptable, resilient and motivated to contribute to the delivery of high-quality learning experiences for the global women’s health community.

Requirements: 

Please note that while experience in delivering courses, workshops, or educational programmes is desirable, we welcome applications from candidates of all backgrounds. We are particularly interested in individuals who are collaborative, motivated to make a positive impact in education, and eager to develop their skills in course delivery and administration.

If you are excited about joining the RCOG during a period of growth and transformation, with ambitious goals and a supportive, inclusive culture, we would love to hear from you. We will provide guidance and support to help you succeed, but confidence in engaging stakeholders, following operational processes, ensuring high-quality delivery, resilience and adaptability and the ability to work both independently and collaboratively while embracing new ways of working will be key to thriving in this role.

Our culture and benefits  

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes: 

• Agile and flexible working environment and free lunch onsite 

• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 

• 10% pension contribution after probation 

• Enhanced wellbeing and family support 

• Interest-free season ticket loans after probation 

• Tailored Learning and Development and study leave 

• Affinity staff networks 

• Life assurance and income protection schemes 

• Lifestyle discounts 

For a full list of the benefits we offer, please visit our careers site. 

How to apply 

• Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full Job pack. 

• Applications close at 10.00am on Wednesday 18 March 2026

• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date. 

• Interviews are to be held on Friday 27 March 2026

​We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa. 

About us 

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do. 

The National Youth Agency is looking for a Head of Business Development.

Head of Business Development
Contract: Permanent
Hours: Full-time – 37 hours per week
Salary: £53,000 – £59,000 dependent on experience and qualifications
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

The Head of Business Development will play a pivotal role in shaping and delivering the organisation’s Business Development Strategy, leading the Business Development team to secure new opportunities, and ensuring the sustainability and growth of NYA’s income streams.

Key Responsibilities

As Head of Business Support, you will:

• Lead, motivate, and support the Business Development team to deliver ambitious growth targets.
• Develop and implement business development strategies to secure new commercial opportunities and funding from public, voluntary, and private sector partners.
• Spearhead new strategic initiatives for business development, identifying and pursuing innovative opportunities for growth and diversification.
• Build and maintain high-value relationships with clients, funders, and stakeholders, ensuring NYA’s offer is visible and compelling.
• Oversee the development and management of the sales pipeline, ensuring targets are met or exceeded.
• Work closely with the Director of Growth to align business development activities with NYA’s strategic objectives.
• Engage directly with trustees, including managing the relationship with the Finance and Growth Committee, preparing reports, and presenting business development performance and strategy.
• Lead on market research, business planning, and the development of commercial proposals and pitches.
• Represent NYA at meetings, events, and conferences, promoting the organisation’s reputation and offer.
• Support the Director of Growth in reporting to the CEO and Board on business development performance and strategy.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 5pm Wednesday 18th March
Interviews: Monday 23rd March (subject to change)

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.

ROLDA (Romanian League in Defence of Animals) is an international animal welfare charity working to improve the lives of dogs, cats and other vulnerable animals in Romania and beyond. Since 2006, ROLDA has rescued tens of thousands of animals, built shelters, delivered large-scale neutering programmes, supported partner rescuers, and driven education initiatives to address the root causes of animal suffering.

We are now seeking an experienced UK-based fundraiser to help grow individual giving, higher value support and legacy income, while working collaboratively with our colleagues in the US and Australia

This is a hands-on fundraising role focused on developing supporter relationships and growing income from individuals. You will play a key part in strengthening donor journeys, stewarding higher value supporters, promoting legacy giving, and supporting sensitive supporter communications.

You’ll be expected to work towards agreed income targets and contribute to the growth of sustainable UK fundraising, while helping align activity internationally.

This role suits someone who enjoys developing fundraising activity from the ground up, building supporter relationships, and working independently in a small charity environment — and who is genuinely motivated by bringing in income: someone practical, action-oriented, and comfortable turning plans into results.

Key Responsibilities

Individual Giving & Supporter Engagement

• Develop and deliver individual giving activity, supporting donor acquisition, retention and engagement
• Help design and improve supporter journeys and communications
• Draft compelling donor communications, appeals and fundraising materials

Higher Value Giving & Major Donors

• Support identification, cultivation and stewardship of higher value and major donors
• Build warm, authentic relationships with supporters
• Assist with donor meetings, follow-ups and personalised communications

Legacy Fundraising

• Support and grow ROLDA’s legacy programme
• Help develop legacy messaging and supporter materials
• Respond sensitively to legacy enquiries and supporter questions

Corporate & Community Fundraising

• Support the development of corporate and community fundraising activity in the UK, working collaboratively with other UK team members.
• Help identify and progress potential corporate partnerships, employee fundraising opportunities and community-led initiatives.
•  Provide fundraising support and materials to UK volunteers and supporters running their own events or activities.
• Contribute ideas and practical support to grow these income streams over time

Income Generation & Targets

• · Work towards agreed income targets and fundraising objectives
• · Contribute to fundraising plans and pipeline development
• · Track activity and results, reporting progress regularly

Communications & Representation

• Act as a key point of contact for supporter communications
• Help guide responses to sensitive supporter or public enquiries
• Provide fundraising input into communications and media responses when needed.

​Collaboration

• Work closely with fundraising colleagues in the UK, US and Australia
• Collaborate with leadership on fundraising priorities and strategy
• Share learning and insight across teams

Skills & Experience

Essential:

• Strong experience in individual giving, including supporter engagement and retention
• Excellent written and verbal communication skills, particularly for donor communications
• Experience working towards income targets
• Ability to work independently in a remote environment
• Strong organisational and relationship-building skills
• Confidence handling sensitive supporter communications

Desirable:

• Experience with higher value or major donors
• Knowledge of legacy fundraising
• Experience working with international teams or charities.

Personal Qualities

• Highly organised and confident, with the ability to work across multiple teams and build positive relationships to gather information and move things forward.
•  Self-motivated and proactive
• Warm, professional and supporter-focused
• Comfortable working in a small, developing organisation
•  Passionate about animal welfare
•  Practical, resourceful and solutions-oriented

Contract Details

This role is offered on a freelance / consultancy basis (not PAYE employment). Initially 3 days per week, with potential to increase to full-time as fundraising grows.

Benefits

Flexible work arrangements: We offer flexible work hours and the option to work remotely to support your work-life balance.

Professional development opportunities: Access to training programmes, workshops, conferences and mentorship opportunities to enhance your skills and advance your career.

Meaningful work: Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.

Opportunities for leadership: Take on this leadership role and gain valuable experience and career growth opportunities.

Performance-related incentives may be available, linked to agreed objectives and fundraising outcomes.

Inclusive culture: Be part of a diverse and inclusive team that values and respects all members.

We are looking for someone who sees communications and development as a strategic act — someone who understands that brand, partnership, advocacy and fundraising are interwoven. Someone who is excited by the possibility of building a mixed economy that supports artistic risk, sector innovation and long-term civic contribution. 

We would like to hear from candidates with significant senior experience in communications, marketing and brand guardianship, ideally in the arts or creative industries; experience of driving engaging storytelling with creative flair and strategic purpose; and a proven track record of stakeholder engagement and external relations within a charity, cultural or non-profit organisation, developing and implementing strategies that grow visibility, engagement and income. 

You’ll also bring experience of working at a senior leadership level, leading teams in the delivery of high quality, impactful campaigns – along with excellent interpersonal and communication skills; a proven ability to successfully build and maintain stakeholder relationships; a positive, proactive, and solution-focused approach; and a genuine interest in the arts and culture. 

Location is either Birmingham or Nottingham (subject to base of postholder)

The National Youth Agency is looking for a Learning & Development Officer.

Learning and Development Officer
Contract: Fixed-term, 6 months
Hours: Full-time – 37 hours per week
Salary: £36,050 per annum
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.

About the Role

This role sits within the team responsible for the professional, statutory and regulatory elements of youth work. You will support delivery of youth work curriculum projects, learning activity, and development of high-quality practical tools and materials that help create the conditions for great youth work.

The role exists to provide operational delivery and coordination, enabling the National Curriculum & Learning Manager to focus on strategic development, leadership and quality assurance.

You will be joining an agile, flexible, and collaborative team who work at pace, engaging partners and stakeholders to support youth work across England. Your role will contribute to the improvement and development of learning resources and approaches.

Key Responsibilities

As a Learning & Development Officer, you will support:

• Delivery of local youth work curriculum commissions, from inception to completion.
• Coordination of curriculum-related events and training, including train-the-trainer sessions and stakeholder workshops.
• Development, adaptation and refinement of learning and development tools, templates, and materials.
• Gathering and organising insight, learning and feedback to inform curriculum improvement.
• Drafting, adapting, and maintaining curriculum content aligned to national standards and local context.
• Preparing agendas, notes and follow-up actions for workshops, inception calls and meetings.
• Supporting approaches to demonstrating and evidencing impact.

Note: This role does not hold budget, strategic ownership, or line management responsibility.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 11.59pm on Friday 20th March 2026
N.B. Please apply ASAP as we may close applications early once we have a substantial amount of suitable applicants.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.

Cross-Channel Marketing Officer

We are looking for an enthusiastic and motivated individual to join the Communications team.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: CE393 Cross-Channel Marketing Officer

Location: Homebased, UK. However occasional travel will be required as part of this role, this may include team meetings or other work-related meetings

Hours: 35 hours per week

Salary: Circa £30,000 (inner London weighting £3,950 per annum or outer London weighting £2,457.00 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 22 March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 30 March 2026

The Role

Reporting to the Cross-Channel Marketing Manager, the Cross-Channel Marketing Officer will design and deliver digital communication strategies across email and SMS, helping to maximise supporter engagement, retention, loyalty and income. This role will play a vital part in building seamless supporter and customer journeys that strengthen relationships, enhance experiences, and deliver measurable results.

Key responsibilities include:

• Plan, implement, and deliver targeted email and SMS campaigns and automated journeys to maximise income, steward events, provide beneficiary support, inspire actions, and increase retention.
• Creating, editing and optimising digital communications.
• Supporting colleagues by providing training, sharing best practice, and offering expert advice.
• Ensuring digital communications are aligned across all online and offline touchpoints.
• Monitoring and reporting on campaign performance using analytics tools, providing insights and recommendations for continuous optimisation.
• Staying up to date with digital marketing practices, sector trends and competitor activity, using insights to enhance campaign effectiveness.
• Working closely with the Cross-Channel Marketing Manager and key stakeholders to ensure consistent messaging and impactful content creation.
• Continuously testing and refining journeys, content and engagement strategies to improve supporter and customer experience and increase lifetime value.

This role requires some travel for team away days. Candidates must be able to demonstrate how they can meet this requirement of the role.

About You

You will have experience of:

• Testing, optimisation, and automation to improve communications effectiveness.
• Using AI tools to enhance customer engagement, such as content generation, predictive analytics, or automation.
• Using an email platform. Desirable experience using Dot Digital.
• Using analytics tools and analysing data to inform decision-making.
• Evaluating the successes and providing recommendations of email, SMS and paid digital campaigns using Google Analytics and social media monitoring tools.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work.

You may also have experience in areas such as Communications, Direct Marketing, Digital Marketing, Marketing and Engagement, Communications and Engagement, Digital Engagement, Communications Officer, Direct Marketing Officer, Digital Marketing Officer, Marketing and Engagement Officer, Communications and Engagement Officer, Digital Engagement Officer. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support  -  and we're also now beginning recruitment for several new roles and to fill vacant positions. 

Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Chester and Crewe. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is full-time working 37.5 hours per week covering Chester Crown Court, Chester Magistrates Court and Crewe Magistrates Court

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support  -  and we're also now beginning recruitment for several new roles and to fill vacant positions. 

Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Manchester and Stockport. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is part-time working 30 hours per week covering Manchester Crown Court and Stockport Magistrates Court.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

MAIN PURPOSE OF THE ROLE

The role of Marketing and Communications Coordinator is to provide support in ensuring the
local community is kept informed about Matrix and its projects, as well as engaged in
supporting us. We expect you to be creative, enthusiastic about our cause and an effective
communicator. In this role you will work independently, but in close liaison with the CEO,
Wider Leadership Team and the wider Matrix team.

PRINCIPAL RESPONSIBILITIES
External Communication
● In collaboration with the CEO, write, edit and coordinate the production and delivery of
all postal and electronic newsletters.
● Plan, prepare and coordinate communication with Matrix donors, supporter Churches
and the wider public.
● Create, plan and schedule posts across all Matrix social media channels.
● Develop original copy for social media platforms, websites, broadcast and printed
advertising materials.
● In collaboration with the Data Coordinator, simplifying complex data into a user-friendly
format such as graphs, charts and other visual aids.
● Ensure Matrix team understand and use the correct branding for internal and external
communications.
● Understand brand guidelines and consistently implement the brand voice across all
channels and marketing materials and encourage the wider team to do the same.
● Collaborate closely with the Data Coordinator and Head of Operations to ensure our
supporters database meets GDPR and Fundraising Regulation requirements.
● In liaison with the CEO, write and submit press releases as required.
Income Generation and Networking
● Participate in the Fundraising Working Group, working with the Income Generation
Strategy to enhance our income.
● Attend Matrix fundraising events, taking photographs and supporting with appropriate
creative tasks.
● Support the Head of Operations in producing written funding applications, as required.
● Represent Matrix at networking events alongside the Leadership Team.

Support to Executive Team
● Under the direction of the Head of Operations, collaborate closely with the Operations
Team.
● Undertake a variety of creative administrative tasks for the CEO and Head of
Operations as required.
● Under the direction of the Head of Operations, provide additional administrative
support to the wider Leadership Team.
● Work within our wider Organisational Strategy and Communications Strategy.

What we expect from you:
Matrix is a small, established, but evolving and growing charity. There is therefore an
expectation on all staff to be proactive and a team player, supporting others in their busier
seasons and the charity as a whole across the year.
All staff are expected to:
● Fit in with our values: positive, relational, innovative, collaborative and fun.
● To work from within the Christian ethos.
● Be committed to and passionate about the mission to catalyse change in young
people’s lives.
● Be a pro-active member of the Matrix team and get involved in projects which benefit
the mission of Matrix (e.g.: fundraising activities/events or reflective spaces).
● Work across agencies and Matrix teams.
Due to the nature of the work you may be expected to work some evenings and occasional
weekends. All hours will be based at the Matrix office, unless previously agreed. Any specific
changes to your working week will be cleared through your Matrix line manager.

PERSON SPECIFICATION
ESSENTIAL
● A confident and professional written communicator, with a high standard of written
English.
● A confident and professional verbal communicator, both on the phone and face-to-face.
● Highly organised, with an eye for detail, and able to work to tight deadlines.
● Comfortable working within a fast-paced environment, able to prioritise and deliver on
multiple projects concurrently.
● Confident in being creative and using own initiative; working independently as
required.
● Excellent IT skills.
● Familiar with and confident using a breadth of social media platforms.
● Approachable and able to relate to staff, volunteers and other Matrix stakeholders in a
friendly and professional manner.
● Educated to A Level (or equivalent), with a minimum of grade C in English and Maths GCSE

● Passionate about the mission of the Matrix Trust.
● Agrees with, and is able to support the ethos of the Matrix Trust.

DESIRABLE
● Familiar with the GDPR.
● Educated to degree level, preferably in a related field.
● Comfortable developing new processes, as required.
● Experience of copywriting, marketing or public relations.
● Experience of working with young people, in a youth work or educational setting.
● A proven ability to present complex information in an accessible format to a variety of
audiences.

Family Support Worker

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

This role covers London & South East. You must be able to work across London boroughs

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker, on a full time basis (35 hours per week), to deliver a high-quality family support service as part of our London & South East Care Team.

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This role covers London & South East. You must be able to work across London boroughs

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

· We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website.

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Closing date: 26 February 2026

Interview Date to be confirmed

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support  -  and we're also now beginning recruitment for several new roles and to fill vacant positions. 

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role to provide maternity cover for up to 1 year working 30 hours per week covering Medway Magistrates Court .

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

Kentown Family Support Worker

£24,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

To Cover East Lancashire

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Kentown Team.

Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.