515 Mental health jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camphill Village Trust is a social care provider and charity rooted in nature and community, supporting adults with learning disabilities, autism, and mental health support needs to live healthier, more active and independent lives.
For over 70 years we have pioneered a different kind of care – shaped by place, purpose, and the natural world. We believe care should do more than meet needs, it should create opportunity, belonging, and purpose. By rooting our support in meaningful work, relationships, and the natural environment, we help people to build skills, confidence, and independence.
Do you want to make a difference and help us achieve our vision?
The Marketing Manager will lead activity that grows awareness of our charity, our social enterprises/ retail arm, and our fundraising work. The role will develop and deliver clear, compelling marketing that strengthens our brand, reaching new audiences, and inspires people to connect with our mission.
Working closely with colleagues across the Trust, the postholder will shape and implement marketing that supports fundraising and social enterprise growth. They will use insight, creativity and storytelling to bring our purpose to life, create products that land and champion consistent, audience-focused marketing across all channels.
As a key leader within the Communication and Marketing team, this role will provide strategic marketing expertise, contributing to department strategy, planning and decision-making.
Main Responsibilities
- Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
- Plan and deliver integrated campaigns across digital, print, social media, and in-person environment.
- Use audience insight and market analysis to develop fundraising products and identify opportunities for growth and engagement.
- Work collaboratively across teams to ensure consistent messaging and strong brand use.
- This role will lead specific projects and will be expected to understand how to motivate project teams well and deliver high quality results in a timely manner.
Knowledge & Experience
- Proven experience as a Marketing Manager or similar, ideally within a charity, social enterprise, or values-driven organisation.
- Experience of product development for fundraising.
- Strong understanding of digital marketing, analytics, and audience-focused content creation.
- Experience delivering integrated campaigns that drive awareness and engagement.
- Knowledge of brand development and how to maintain consistent messaging across channels.
Personal Attributes & Key Competencies
- Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
- Creative thinker with a strategic mindset and strong problem‑solving abilities.
- Organised and proactive, able to manage multiple projects and deadlines.
- Collaborative, with the ability to work confidently across teams and build strong relationships.
- Data‑informed, comfortable using insight to shape decisions and improve performance.
- Calm under pressure, with a positive, solutions‑focused approach.
- Commitment to diversity and anti-oppressive practice in all areas of work.
- Self-motivation, able to prioritise workload and operate without close guidance from a manager.
- A high degree of tact and diplomacy.
Position: Marketing Manager
Responsible to: Head of Communications and Marketing
Location: Hybrid with at least one day per week based at one of our communities. Candidates will need to live within easy commuting distance of Delrow (near Watford), St Albans, Grange Village and Oaklands Park (Newnham on Severn), Taurus Crafts (Lydney), Stourbridge, Croft (Malton), Botton Village (near Whitby) or Larchfield (near Middlesbrough).
Hours: 37.5 hours per week, Monday - Friday.
Salary: £38,110 - £42,230 per annum, dependent on skills and experience.
Annual Leave and Benefits:
- 28 days paid annual leave plus statutory bank holidays
- The option to buy and sell annual leave
- Company sick pay after one month starting at 4 weeks and increasing to 12 weeks with service
- Life Cover for all employees
- Pension scheme
- Employee Assistance Program
- Blue Light Card
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Area Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Area Manager
Location: Royal Borough of Kensington and Chelsea (RBKC) managing a range of services dispersed throughout the area, in which travel will be required. Unfortunately some sites including the base office does not have step free access
Salary: £45,000
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and resident requirements, which also includes forming part of the managers out of hours on call rota.
This role requires a minimum of 4 days in the office per week.
About the Role
We are seeking an Area Manager to lead our Complex needs service which is based across Royal Borough of Kensington and Chelsea. You will be responsible for managing Service Managers across the area. The service is dispersed into several accommodations with around 153 residents in total. The residents in our services are those who have experienced homelessness and have face challenges such as mental health, substance use or have an offending background.
In this role, you will lead the team with overall leadership to support, enable, and empower your team to deliver high quality support to our residents. You will drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the services run smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow.
Key Responsibilities Include:
- Monitor and analyse service performance data and key performance indicators
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents
- Lead the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of the different types of complex needs and different support needs of our residents. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
- Previous leadership experience, and ability to take responsibility for the full service, ensuring service outcomes, KPI's and requirements are met.
- Demonstratable experience in leading a service/team in a similar capacity.
- Previous experience in supported housing, homelessness, complex needs, mental health, social care, or substance use services
- Ability to provide high quality support and line management to staff.
- Ability to motivate and empower a team to achieve KPI's
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Field Supervisor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Field Supervisor
Location: Based within Brighton and Hove. The role is around 70% based within the community visiting participants and staff, then some home working and central office days in Islington as required. As the role involves regular travel between participants, community locations, and other sites, applicants who are able to drive are preferred. Please be kindly aware there is no step free access at our central office or at some of our other sites.
Salary: £25,700
Shift Pattern: 6 Month Fixed Term contract, with potential to extend. 37.5 hours per week, Monday to Friday 09:00 - 17:00, with flexibility to work around these hours as per service and participant requirements, including working on bank holidays and outside these hours as per service requirements.
About the role
We are seeking a Field Supervisor to support the Service Manager and Deputy Service Managers in leading our ECCS (Equinox Community Care Support) which is based in Brighton and Hove with some home working and central office days in Islington. The service supports people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system. We are looking for a Field Supervisor to lead a team who are dedicated and focused to providing support to our participants within the community. The team provide person centred care and support to our participants within the community, homes, and residential properties. The team support our participants to achieve greater independence, providing effective outreach support to vulnerable adults to assist with tenancy sustainment, independent living, and promoting self reliance.
You will provide leadership to your team so they feel empowered to be productive and perform well within their roles. You will work alongside the Service Manager to deliver the highest standards of service quality, performance, and improvements across your service(s). You will be responsible for ensuring full contract and regulatory compliance is completed, and support the Service Manager in the implementation and delivery of service monitoring and development.
Key responsibilities include:
- Be supporting the establishment of supporting staff and participants, doing assessments, working with partners, and helping ensure everything runs smoothly by carrying out quality checks.
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Support the Service Manager and Deputy Manager in leading the day to day operational delivery of the service. Delivering the highest standards of quality, performance, and improvements across your service.
- Be responsible for ensuring full contract and regulatory compliance is completed, and support the Service Manager in the implementation and delivery of service monitoring and development
- Ensure Risk Management ownership, ensuring processes and policies are followed
- Manage contract and Internal auditing, admin, and general other duties as required.
About you
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our participants, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
- Previous professional or lived experience supporting people who Mental Health, Substance Misuse, Learning Disability and Forensic Clients.
- Ability to lead a team to achieve service KPI's
- Ability to provide advice, support and guidance to a team on all aspects of the service such as participant related enquiries which can include housing management.
- Ability to promote the service externally to enhance reputation across London and with partner organisations
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and participants
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Veterans Community Occupational Therapist
Location: Remote working
We have two positions available – one based in the North of England and one based in the South of England.
- North: Preferably based in North-West England, including Manchester, Liverpool, Preston, Blackpool and surrounding areas.
- South: Preferably based in Salisbury or the surrounding areas.
We are open to candidates who live further afield, where the location is within a reasonable travelling distance for the community-based requirements of the role.
Both positions involve community-based travel as part of the role, as well as occasional UK-wide travel to attend face-to-face clinical and wider team meetings (approximately 4–5 times per year).
Hours: Full time, 35 hours per week
Contract: Permanent
About Us
At Help for Heroes, we help the Armed Forces community live well after service.
Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.
We have an exciting opportunity for a Veterans Community Occupational Therapist to join the Services team at Help for Heroes and play a key role in supporting veterans and their families to access the right clinical and functional support, helping them live well after service.
Please see below for more information on what just might be your future role.
About You
Are you a committed, Registered Occupational Therapist, with more than two years’ experience, looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve the quality of life for our beneficiaries.
About the Role
As a Veterans Community Occupational Therapist, you will:
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Provide community-based occupational therapy input to veterans, supporting their physical health, independence and day-to-day functioning.
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Work with veterans and, where appropriate, their families and support networks to assess needs and identify practical, person-centred solutions.
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Support veterans to navigate healthcare and support pathways, promoting independence and wellbeing.
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Work collaboratively as part of a multidisciplinary team alongside Community Nurses and other professionals.
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Contribute to education, outreach and engagement activity to support the Armed Forces Community.
Please see the job description below for more details about the role.
About the Team
You will be joining the clinical team at Help for Heroes, providing community-based support to the Armed Forces Community across either North or South England.The team works collaboratively as a multidisciplinary group of Occupational Therapists and Community Nurses, finding resourceful ways to deliver care that is right, fair and tailored to each individual.
Our aim is to champion the Armed Forces Community as they transition to civilian life, working together as one team to support long-term health, independence and wellbeing.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality,diversityand inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with theoptionto upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salarysacrificepension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 18th September 2026
The client requests no contact from agencies or media sales.
About the role:
As a Project Worker at our Stacey Street service in Islington, you’ll support adults who have experienced homelessness or rough sleeping to rebuild stability and move towards independent living. This is a hands-on role in a busy hostel environment where no two days are the same.
You’ll work directly with residents who may be navigating challenges linked to mental health, substance use, trauma or contact with the criminal justice system. Through strengths-based support planning and clear risk management, you’ll help individuals identify goals, overcome barriers and take practical steps forward. From supporting someone to engage with treatment, to sustaining a tenancy or accessing training and employment, your work will focus on realistic, sustainable progress.
Day to day, you’ll build trusted relationships whilst maintaining professional boundaries. You’ll collaborate with internal teams and external partners to coordinate the right support at the right time, ensuring residents are prepared for successful move-on. You’ll keep accurate records, respond calmly in challenging situations and contribute to a psychologically informed environment where people feel respected and motivated to change.
This role is about creating momentum. By helping residents move from crisis towards stability, you’ll play a key part in freeing up hostel spaces for others in urgent need and strengthening SHP’s mission to end homelessness for good. If you’re resilient, person-centred and motivated by seeing people take meaningful steps forward, this is your opportunity to make a tangible impact every day.
About you:
- A non-judgemental approach to working with multi-disadvantaged clients and to promote a strengths-based approach.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
- Experience helping people to identify personal goals and supporting them through a process of change, including managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations.
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 27th September at midnight
Interview date: Tuesday 6th October at our Stacey Street service in Islington
Please note there will be a second stage interview in Islington for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role:
Recovery is about more than addressing immediate needs. It is also about having somewhere to belong, opportunities to build confidence and skills, meaningful connections with other people, and the chance to take part in the community around you. As our Recovery and Opportunities Co-ordinator, you’ll help make those opportunities a reality for people experiencing homelessness and multiple disadvantage in our St John's Mansions service.
You’ll develop and coordinate our Recovery and Opportunities programme, creating activities and opportunities that reflect what clients actually want from their services and communities. You’ll work alongside clients, colleagues, volunteers and peer supporters to co-produce activities, build participation and make sure people are supported to get involved in ways that feel meaningful to them. You’ll also help equip others with the confidence, training and resources they need to deliver opportunities effectively.
A big part of the role happens beyond our services. You’ll build strong relationships with community organisations, local residents, statutory and voluntary-sector partners and other opportunities across Islington, opening doors for clients to access volunteering, education, cultural activities and wider community life. You’ll represent Single Homeless Project (SHP) at local forums and events, champion social value across our services and look for creative ways we can contribute positively to the communities our clients are part of.
You’ll also help us understand what is making a difference, monitoring participation and outcomes and using what we learn to strengthen the programme over time. It’s a role with plenty of scope for creativity and initiative, where you can turn relationships, ideas and client feedback into opportunities that reduce isolation, strengthen belonging and help people move forward with greater confidence, independence and purpose.
About you:
- You have experience engaging and motivating people experiencing multiple disadvantage, including people who may have previously found it difficult to engage with services or opportunities.
- You can develop, coordinate and facilitate engaging groups, activities or programmes, and understand how to encourage meaningful participation from different people.
- You’re confident building relationships with community organisations, residents, colleagues and external partners, and can turn those relationships into practical opportunities for clients.
- You understand the importance of social value and social impact and can think creatively about how services can contribute positively to their local communities.
- You’re an engaging communicator who can work collaboratively across different teams, represent a service externally and bring people together around a shared goal.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Tuesday 29th September at midnight
Interview date: Friday 9th October online via Microsoft Teams
Please note there will be a second stage interview in service in Islington for suitable candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Who we are
Bipolar UK is the only national charity dedicated to building a better world together for everyone affected by bipolar disorder. For more than 40 years, peer support has been at the heart of everything we do. Through our support services, research and campaign work, we empower thousands of people a month to stay well and we have the ambition to reach many thousands more.
About the role
Our next Chief Executive will lead Bipolar UK through this next stage, building on strong foundations while strengthening how the organisation works. You will drive collaboration, clearer accountability and confident decision-making across our organisation.
Financial sustainability will also be important. We have healthy reserves and have invested significantly in fundraising capability. As our new CEO, you will work with colleagues and trustees to strengthen and diversify sustainable income, develop external relationships and ensure our resources can support greater reach and impact.
You will work closely with our Chair and trustees, building an effective relationship between Board and executive leadership. You will also represent Bipolar UK externally, developing partnerships and increasing understanding of bipolar while ensuring lived experience continues to shape our voice and decisions.
Who we are looking for
You will bring substantial senior leadership experience and the ability to lead across people, resources, strategy and delivery. Previous CEO experience would be valuable given the breadth of the role, although we remain open to leaders who can demonstrate comparable organisation-wide responsibility.
You will understand financial sustainability and income development, know how to build an effective senior team and be comfortable working with an engaged Board. You will bring sound judgement, an inclusive leadership approach and the ability to build trust with different communities and stakeholders.
Experience within charities, mental health or health would be valuable, although we welcome different backgrounds. Direct or indirect lived experience of bipolar or mental health challenges is welcomed, but is not a requirement. What matters is your ability to listen, understand and lead authentically within an organisation shaped by lived experience.
If you connect with Bipolar UK’s work and believe your leadership could help us reach and support many more people, we would be pleased to hear from you.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support worker
Location: London Borough of Tower Hamlets
Salary: £30,784.00 per annum
Hours: Hours: 40 hours per week, including weekends
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Competencies
- Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
- Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
- Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
- Ability to respond to challenging behaviour in a safe way.
- Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
- Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
- Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
- Robust knowledge and practical application of adult safeguarding requirements.
- Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
- A good listener and communicator at all levels, including people with communication difficulties
- A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
- Proven ability both to work within a team and use initiative to problem solve.
- Excellent time management skills
- Willingness and ability to support personal care where the service user is at risk
- Ability to implement policies and procedures,standing orders and financial regulations
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Outreach Worker to play a pivotal role in our community based day service in Notting Hill.
Sounds great, what will I be doing?
As a Senior Recovery Outreach Worker, you will support the effective operation and ongoing development of the service, promoting recovery, independence, and wellbeing through person-centred support that helps individuals sustain tenancies and reduce the risk of repeat hospital admissions. Working closely with the Team and Area Managers, you will monitor performance, support contractual compliance, and contribute to service improvement initiatives. You will provide leadership, mentoring, and supervision to staff, volunteers, and students, while assisting with recruitment, training, and workforce planning. The role also involves partnership working, health and safety oversight, budget and resource management, tenancy sustainment, and representing the organisation positively with stakeholders, funders, and service users.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
In this role, you will need demonstrable experience supporting individuals with mental health needs and dual diagnosis, supported by a strong understanding of community care, housing, welfare benefits, health and safety, equality, and relevant legislation. You will have knowledge of recovery-focused practice and be confident in assessing, implementing, reviewing, and monitoring person-centred support plans. The ability to work independently and collaboratively, while supporting the induction and development of new staff and volunteers, is essential. Strong literacy, numeracy, and administrative skills are required, including handling basic financial transactions. You will also understand safeguarding responsibilities, maintain professional standards, and be flexible in working evenings and weekends when required.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Harwood Road Registered Care Home in Fulham, London
Sounds great, what will I be doing?
This is an opportunity for an experienced and passionate Manager to lead a CQC-regulated care service, ensuring the delivery of outstanding care, support, and accommodation for residents. You will have overall responsibility for service quality, regulatory compliance, operational performance, and team leadership, driving a person-centred and recovery-focused approach that empowers service users and promotes positive outcomes. Working closely with staff, stakeholders, and residents, you will maintain high standards across all CQC Key Lines of Enquiry (KLOEs), lead continuous improvement initiatives, manage risk effectively, and oversee the development and delivery of the service's annual business plan. This role is ideal for a strong leader who is committed to achieving excellence, fostering a positive culture, and delivering safe, effective, caring, responsive, and well-led services.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
For this role, we are looking for an experienced and compassionate leader with a Level 5 qualification in Health and Social Care (or equivalent) and a proven track record of managing services that support individuals with complex mental health needs. The successful candidate will have strong leadership and people management skills, with experience in recruitment, induction, supervision, performance management, and staff development, alongside the ability to motivate and empower teams to achieve positive outcomes. You will bring sound knowledge of housing management, financial and budgetary oversight, and the ability to analyse service performance, identify areas for improvement, and implement effective change. Excellent communication and relationship-building skills are essential, as the role requires close partnership working with service users, families, local authorities, healthcare professionals, and community organisations. Above all, you will demonstrate empathy, resilience, and a genuine commitment to recovery-focused practice, while championing equality, diversity, inclusion, and high-quality person-centred care.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Head of Finance - 2 days a week - remote
Charity People have partnered with Mind in Enfield and Barnet to help recruit a permanent Head of Finance who is looking to work two days a week with real strategic impact. Reporting directly to the CEO, you will lead the finance function, ensuring financial sustainability, supporting organisational growth, and helping to shape the future direction of a respected mental health charity.
Location: Predominantly Remote (with occasional attendance at Barnet and Enfield offices)
Hours: 14 hours per week (0.4 FTE)
Salary: £60,000 which will be pro-ratad for two days a week
Key Duties
- Lead the organisation's financial strategy, including budgeting, forecasting, cash flow management and long-term financial planning.
- Partner with the CEO and Senior Leadership Team to support organisational growth, change management and the development of new funded projects and service opportunities.
- Oversee monthly management accounts, financial reporting and variance analysis, ensuring robust financial controls and timely decision-making.
- Ensure full compliance with charity finance regulations, SORP requirements, statutory obligations and audit processes.
- Provide financial oversight of contracts, income streams, payroll and organisational resources to support sustainable service delivery.
- Support governance activities by servicing Finance & HR Committee meetings, contributing to Board reporting and maintaining governance records.
Person Specification
- Must have experience working within the charity or not-for-profit sector
- Qualified accountant (ACA, ACCA, CIMA or equivalent) with significant post-qualification experience in a senior finance leadership role.
- Strong strategic and commercial mindset with the ability to translate financial information into meaningful business insights.
- Proven experience of budget management, financial planning, audit management and maintaining strong financial controls.
- Skilled relationship builder with the confidence to influence senior stakeholders and work collaboratively across teams.
- Highly organised, adaptable and solutions-focused, with excellent communication skills and advanced Excel capability.
Benefits of the role
- Part-time, flexible role (14 hours per week / 0.4 FTE)
- Strategic and hands-on experience reporting to the CEO
- Opportunity to make a meaningful impact within a growing charity
- Remote working with occasional office attendance as required
- Collaborative and values-driven culture focused on improving mental health and wellbeing
Role will be closing on 15th September, 2026
First stage interview 23rd September, 2026 (online)
Second stage interview 2nd or 5th October, 2026 (online)
Candidates shortlisted for this role will be requested to answer two questions.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Worker to play a pivotal role in our Domestic Abuse Service in Ealing
Sounds great, what will I be doing?
The role focuses on building positive and supportive relationships with women and their children, empowering them to work towards their goals through a strengths-based approach. This includes creating, implementing, and reviewing personalised support plans in collaboration with service users and external agencies, while also advocating on their behalf when needed. Key responsibilities involve assisting mothers with parenting skills, signposting them to appropriate services, and offering targeted support to families facing issues such as domestic abuse. Ensuring the safeguarding of children and maintaining confidentiality at all times are central to the role, alongside working within relevant policies and procedures.
Additionally, the position emphasises the importance of children's development and wellbeing by providing educational, recreational, and interactive play opportunities both during term time and holidays. Service users and children are encouraged to actively participate in shaping projects through consultations, feedback, and creative engagement. The role also involves promoting community involvement by networking, fundraising, and collaborating with statutory and voluntary organisations. Ultimately, the work contributes towards the five key outcome areas: being healthy, staying safe, enjoying and achieving, making a positive contribution, and achieving economic wellbeing.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
This role is restricted to female applicants under Schedule 9 (1a) of the Equality Act 2010 due to the nature of the work.
It requires someone who can bring optimism, resilience, and a non-judgemental, anti-discriminatory approach when supporting women and children. A calm manner, empathy, and compassion are essential, particularly when working with service users who have experienced trauma or domestic abuse. The role demands the ability to engage directly with families in a supportive, constructive way, while maintaining professionalism and confidentiality at all times.
In addition, the post holder must be skilled in partnership working with statutory, voluntary, and community agencies to achieve the best possible outcomes for families. Strong problem-solving abilities, accuracy in processing and sharing sensitive information, and a clear understanding of safeguarding responsibilities are vital. The role also requires flexibility to travel between service premises and to accompany clients when necessary. Success in this position relies on being able to manage responsibilities effectively within a structured and often pressured environment, while always keeping the wellbeing and empowerment of families at the centre of practice.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Neurodiverse Living Experience Peer Support Worker
Contract Length: Fixed term to 31 March 2029
Hours: Part-time, 22.5 hours (three days) per week
Line Manager: Living Experience Manager
Location: Various sites across Salford
Salary: £24,785 per annum, pro rata
Annual Leave: 27 days per annum pro rata, plus bank holidays
About us
At Mind in Salford, we’re more than a local mental health charity, we’re a community working to ensure no- one has to face mental ill health alone.
Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives.
About the Service
Salford Neighbourhood Mental Health Team (SNMHT) is a community mental health service delivered in partnership between Greater Manchester Mental Health NHS Foundation Trust, Mind in Salford, Six Degrees, Wellbeing Matters and START.
The team brings together a range of professionals, including occupational therapy, nursing, recovery work, psychiatry, psychology, peer mentoring and social work. The role will contribute to this multidisciplinary approach by bringing a living-experience perspective into support planning and service delivery.
SNMHT works in a strengths-based way, focusing on people’s skills, aspirations and experiences. Support is designed to help people recover, stay well and remain connected to their communities.
About You and the Role
We are seeking a Living Experience Peer Support Worker who will use living experience of neurodiversity and mental health challenges to offer hope, practical support and recovery-focused encouragement to people accessing Salford Neighbourhood Mental Health Team.
The postholder will work across Salford in community settings, supporting people to identify their strengths, work towards personal goals, improve wellbeing and connect with opportunities in their local communities.
The successful applicant will work alongside Key Workers and other professionals to provide person-centred peer support. They will use their own experience safely and appropriately, maintaining clear boundaries while offering empathy, practical guidance and encouragement.
Application deadline: 5PM on Friday 25 September
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.
We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.
No agencies please.
Living Experience Male Peer Support Worker
Contract Length: Fixed Term to 31st March 2029
Hours: Part- time. 15 hours (2 days) per week
Line Manager: Living Experience Manager
Location(s): Various sites across Salford
Salary: £24,785 per annum, pro rata
Annual Leave: 27 days per annum pro rata plus 8 bank holidays
About us
At Mind in Salford, we’re more than a local mental health charity, we’re a community working to ensure no- one has to face mental ill health alone.
Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives.
About the Service
Salford Neighbourhood Mental Health Team (SNMHT) is a community mental health service delivered in partnership between GMMH, Mind in Salford, Six Degrees, Wellbeing Matters and START, with support from local NHS and primary care partners.
SNMHT is multidisciplinary, and includes an occupational therapist, nurse, recoveryworker, psychiatrist, psychologist, peer mentors and social workers.
We do mental health support differently, with a focus on your skills, aspirations and experiences. We put your strengths and living experience at the centre to help you recover and stay well as part of your community.
About You and the Role
We are seeking a male Living Experience Peer Support Worker to use his own experience of mental health challenges to offer hope, practical support and recovery-focused encouragement to people accessing Salford Neighbourhood Mental Health Team.
The role will involve working across the City of Salford, supporting individuals in a range of community and clinical settings. As travel throughout the city is required, access to a car would be desirable, although this is not essential.
The successful applicant will work alongside key workers and other members of the multidisciplinary team to provide person-centred support. Using their own living experience, they will help build hope, confidence and resilience, empowering individuals to achieve their goals and improve their wellbeing.
Application deadline: 5PM on Friday 25 September
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.
We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About WSUP
Woolwich Service Users Project is a charity based in central Woolwich, supporting people experiencing homelessness, poverty, poor mental health, addiction, social isolation and multiple disadvantage. WSUP provides a welcoming, non-judgemental, open-access community space where guests can access practical support, health and wellbeing services, specialist advice, and trusted relationships.
Our work is rooted in lived experience, dignity and relational support. We meet people where they are, offering both immediate relief and pathways into longer-term stability, recovery and community connection. WSUP works closely with local and national partners across health, housing, recovery, advice and community wellbeing to reduce health inequalities and improve outcomes for people who often face barriers to mainstream services.
Purpose of the Role
The Health Coordinator will lead and develop WSUP’s health coordination offer, ensuring that guests can access timely, appropriate and compassionate support around physical health, mental health, addiction, sexual health, primary care, housing-related health needs and wider wellbeing.
The postholder will provide structured triage, one-to-one support, casework, referrals and follow-up for guests experiencing complex needs. A key part of the role will be helping people who are not currently engaged with statutory or mainstream services to reconnect with healthcare, housing, welfare and specialist support.
The Health Coordinator will also play a key role in developing and overseeing WSUP’s women’s service provision, including Women’s Wednesday. This will include coordinating health and wellbeing support, strengthening referral pathways for women, supporting peer-led activity, promoting safety and inclusion, and ensuring the service responds to the needs of women experiencing homelessness, domestic abuse, poor mental health, addiction, temporary accommodation, poverty, social isolation or resettlement barriers.
The postholder will also support female residents linked to women’s accommodation and community-based support pathways in Greenwich, helping them access WSUP’s trusted community hub, women-only provision, health coordination, practical support, peer connection and specialist referrals at a pace that feels safe and appropriate.
Key Responsibilities
1. Health Coordination and Casework
· Provide a welcoming, trauma-informed and non-judgemental first point of contact for guests seeking health and wellbeing support.
· Carry out structured triage conversations to identify health, housing, safety, safeguarding, mental health, addiction, income, resettlement and practical support needs.
· Support guests to register with GPs, attend appointments, understand health information and navigate primary care services.
· Coordinate access to health interventions delivered through WSUP and partner agencies, including Hepatitis C testing, TB screening, dental support, eye care, sexual health services, mental health outreach and addiction recovery pathways.
· Support guests to access sexual health testing and referrals, mental health referrals, substance misuse support, welfare advice navigation and warm referrals into appropriate specialist services.
· Make appropriate referrals to statutory, voluntary and specialist services, including housing, mental health, substance misuse, domestic abuse, welfare advice, safeguarding and emergency support.
· Maintain regular follow-up with guests who may miss appointments, disengage or require repeated encouragement to access support.
· Maintain accurate, confidential and GDPR-compliant records using WSUP’s case management systems.
2. Development of Women’s Service Provision
· Lead the development and day-to-day oversight of WSUP’s women’s service provision, including Women’s Wednesday.
· Ensure Women’s Wednesday provides a safe, welcoming, women-only, low-barrier community support space offering peer support, health coordination, wellbeing activities, welfare advice and community connection.
· Work with women using WSUP services to co-produce activities and shape the ongoing development of the women’s programme.
· Identify and respond to the specific needs of women experiencing homelessness, domestic abuse, unsafe housing, temporary accommodation, poor mental health, substance misuse, poverty, trauma, isolation or resettlement barriers.
· Develop clear pathways into specialist support for women, including domestic abuse services, sexual health services, mental health support, substance misuse services, housing advice, welfare advice, safeguarding provision and emergency support.
· Provide a trusted community hub for women who may not yet feel ready to engage with formal casework or statutory services.
· Help women reduce isolation, build confidence, sustain community connections and gradually move towards more formal support where appropriate.
· Monitor attendance, outcomes, feedback and emerging needs within the women’s service and report learning to WSUP’s leadership team.
· Promote a psychologically safer environment for women who may have experienced trauma, stigma, exploitation, violence, exclusion or previous negative experiences of services.
3. Partnership Working
· Build and maintain effective working relationships with local health, housing, recovery, advice, mental health, domestic abuse, women’s services and community partners.
· Act as a key link between WSUP guests and external services, helping partners deliver support in a trusted community setting.
· Support partner clinics, drop-ins and outreach sessions hosted at WSUP.
· Coordinate warm referrals into specialist services and follow up with guests and partners where appropriate.
· Attend relevant meetings, case discussions and multi-agency forums where appropriate.
· Represent WSUP professionally and promote the organisation’s relational, dignity-led and trauma-informed approach.
· Identify gaps in provision and work with WSUP leadership to develop new partnerships that respond to guest needs, including the needs of women accessing WSUP’s women-only provision.
4. Peer Support and Co-production
· Work alongside volunteers with lived experience to provide safe, relational and purposeful support.
· Help ensure peer volunteers understand safeguarding, boundaries, confidentiality, lone-working and referral procedures.
· Contribute to volunteer briefings, debriefs and reflective practice where relevant.
· Support quarterly co-production sessions with women using WSUP’s provision, enabling them to shape activities, share feedback and identify gaps in support.
· Ensure feedback from guests and women using the service informs programme development, partnership working and service improvement.
· Promote lived experience as a valued part of WSUP’s approach while ensuring appropriate support, supervision and boundaries are in place.
5. Monitoring, Evaluation and Reporting
· Record triage, referrals, casework activity, attendance, outcomes and follow-up actions accurately.
· Monitor attendance, health and welfare triage, referrals, partner services accessed, peer-support activity, safeguarding concerns, guest feedback and outcomes.
· Collect feedback from guests, including women using Women’s Wednesday, to inform service development.
· Contribute to internal reporting, case studies, impact evidence and partnership updates.
· Use data and lived experience feedback to identify trends, unmet needs and service improvement opportunities.
· Support WSUP’s Community Pulse approach by ensuring guest voice and co-production are embedded in health and women’s service development.
Person Specification
Essential Experience
· Experience of working with people facing homelessness, rough sleeping, poverty, mental health challenges, addiction, trauma, domestic abuse, migration issues, social exclusion or multiple disadvantage.
· Experience of providing one-to-one support, triage, casework, advocacy, signposting or referral support.
· Experience of working with health, housing, mental health, substance misuse, domestic abuse, welfare or community support services.
· Experience of managing risk, safeguarding concerns and sensitive personal information.
· Experience of working in a person-centred, strengths-based and non-judgemental way.
· Experience of supporting or developing services for women, particularly women affected by trauma, homelessness, domestic abuse, poor mental health or complex needs.
· Experience of working with volunteers, peer supporters or people with lived experience is desirable but not essential.
Essential Knowledge and Skills
· Good understanding of health inequalities and the barriers faced by people experiencing homelessness or multiple disadvantage.
· Ability to build trust with people who may have had poor experiences of statutory or mainstream services.
· Strong communication, listening and interpersonal skills.
· Ability to work calmly and confidently with people in distress or crisis.
· Good understanding of safeguarding adults, confidentiality, professional boundaries and GDPR.
· Ability to coordinate referrals and liaise effectively with external agencies.
· Good organisational skills, including the ability to manage competing priorities and maintain accurate records.
· Commitment to equality, diversity, inclusion and anti-discriminatory practice.
· Understanding of trauma-informed practice and psychologically informed environments, or willingness to undertake training.
· Understanding of the importance of women-only spaces, safety, choice and trust when working with women affected by trauma or multiple disadvantage.
Desirable Experience, Knowledge and Qualifications
· Experience of working in a women-only or gender-responsive service.
· Experience of co-production, peer support or lived experience-led service design.
· Experience of using case management systems
· Knowledge of services and referral pathways in Greenwich and South East London.
· Lived experience relevant to WSUP’s work
A community free from hardship and housing instability.
The client requests no contact from agencies or media sales.


