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Worcester Community Trust (WCT) is looking for a Director of Services to provide strategic and operational leadership for our community-based services. The postholder will be responsible for ensuring services are high quality, responsive to local need, financially sustainable and delivered in line with contractual, legal and organisational requirements.
The role will provide leadership and oversight to relevant Contract Managers, Team Leads and service teams, ensuring effective performance management, contract delivery, budget control, risk management, partnership working and continuous improvement. The postholder will contribute to WCT-wide strategy and work closely with the CEO, fellow Senior Leadership Team members and the Board of Trustees.
About Worcester Community Trust
Worcester Community Trust (WCT) is a registered charity that runs six community centres across Worcester, providing facilities and services for people of all ages. We aim to be at the heart of thriving communities — connecting people, building confidence, and empowering positive change.
Our services aim to increase feelings of wellbeing, reduce loneliness and isolation, offer specialist support for survivors of domestic violence, support people into training, education and employment and work with people to deliver local services especially for young people, families and older people.
Vision: To work with residents to build communities where people feel connected, supported and empowered
Mission: Bringing Communities Together by enabling the provision of services and activities for all.
Our values:
- Collaborative – we acheive more together with local people and partners.
- Inclusive – we welcome diversity and value uniqueness.
- Ambitious – we drive progress through innovation and creativity.
- Delivering Excellence – we invest in our people and infrastructure to provide high-quality services.
Key Areas of Responsibility
Strategic Leadership and Service Development
- Contribute as a key member of the Senior Leadership Team to WCT’s organisational strategy, business planning and future development.
- Provide strategic leadership for the community-based services portfolio, ensuring services remain relevant, effective and aligned with WCT’s mission, values and strategic priorities.
- Use service data, community insight, evaluation and feedback to identify opportunities for improvement, innovation and growth.
- Work with the CEO and colleagues to identify funding and partnership opportunities that support the sustainability and development of services.
People Leadership and Management
- Lead, support and develop managers and team leads within the service area, setting clear expectations and ensuring effective supervision, performance management and communication.
- Promote a positive, accountable and inclusive culture that encourages teamwork, professional development, initiative and continuous improvement.
- Ensure staffing structures, deployment and resources are appropriate to contractual requirements, service demand and available budgets.
- Support recruitment, induction, development and, where required, formal peoplemanagement processes in line with WCT policy.
Contract, Performance and Quality Management
- Oversee the implementation and delivery of multiple contracts, grants and commissioned services across the community-based portfolio.
- Ensure clear systems are in place to monitor outputs, outcomes, quality, contractual milestones and service-user experience.
- Analyse quantitative and qualitative information and produce clear, accurate reports for funders, commissioners, the CEO, Senior Leadership Team and Board of Trustees.
- Ensure subcontracted or partner-delivered activity is appropriately monitored and managed where applicable.
- Address underperformance promptly and support managers to implement effective improvement plans.
Financial Management and Sustainability
- Lead the development and management of service budgets, including budgets of significant value, ensuring expenditure remains within agreed funding and organisational parameters.
- Monitor income, expenditure, forecasts and variances in partnership with the Head of Finance & Resources and relevant managers.
- Ensure resources are used efficiently and that services demonstrate value for money and financial sustainability.
- Contribute to funding applications, tenders, business cases and service-costing activity where required.
Risk, Governance and Compliance
- Identify, assess and manage risks relating to service delivery and ensure significant risks are escalated through WCT’s organisational risk-management arrangements.
- Ensure services comply with contractual requirements, WCT policies, data protection requirements, safeguarding arrangements and relevant legislation and guidance.
- Contribute to the development and review of organisational policies and procedures within the postholder’s areas of responsibility.
- Maintain appropriate professional boundaries, confidentiality and information-governance standards.
Partnerships and Representation
- Develop and maintain strong relationships with commissioners, funders, statutory agencies, VCSE organisations, local communities and other partners.
- Represent WCT professionally at strategic and operational partnership meetings, networks and forums.
- Promote collaboration across WCT services and with external partners to improve pathways, reduce duplication and strengthen outcomes for local people.
- Protect and enhance the reputation of WCT in all internal and external relationships.
Safeguarding, Health & Safety and Organisational Responsibilities
- Actively promote a culture in which safeguarding is everyone’s responsibility and ensure
concerns within the service area are managed and escalated in accordance with WCT
procedures. - Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
- Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
- Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
- Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.
- Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
- Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
- Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
- Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.
For full details including a Person Specification, please download the Recruitment Pack here
What you get…
- Be part of an amazing, welcoming passionate community.
- Put your skills to use to create positive social impact.
- A voice and input into shaping and influence services and decisions.
What we offer…
- Holiday – 25 days plus bank holidays (pro-rata for PT staff) plus an extra day of birthday leave and two additional self-care days
- Commitment to continued professional development
- Access to Westfield Health which provides a range of benefits towards health & wellbeing as well as support with essential healthcare (after completion of probationary period)
- Free Parking
- Life Assurance and a pension contribution of 3%
- Access to professional bereavement and probate support
- An annual celebration and investment review
- A blue light card scheme
Representing the City
WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.
To apply please visit our website.
Closing Date: Sunday 4th October 2026
To work with residents to build communities where people feel connected, supported and empowered
The client requests no contact from agencies or media sales.
Thank you for taking an interest in applying for this role at Imperial Health Charity. We’re looking for a thoughtful, creative and enthusiastic Communications Officer to join our team.
In this varied and versatile role, you’ll work as part of the communications team to raise the charity’s profile and celebrate its positive impact for patients and NHS staff. You’ll also work closely with the charity’s grants, arts, volunteering and fundraising teams to promote key activities.
You’ll play an active role in ensuring the team’s aims and objectives are met, using a range of communications approaches including internal comms, digital marketing and public relations.
You’ll also work collaboratively with our partner NHS Trust’s communications team on a day-to-day basis. This will include building close links with members of the team in order to utilise the Trust’s internal channels and build engagement with its staff and external stakeholders.
You’ll take the lead in creating written, photographic and video content for a range of communication channels. This will include updating the charity’s website, co-ordinating social media content and producing printed and digital marketing materials, as well as supporting other charity teams with events and activities as required.
Finally, you’ll support the wider team by representing the charity at events, monitoring and evaluating performance, gathering feedback from surveys and helping to measure the impact of our work.
We fund better hospital buildings and facilities, pioneering research and advanced medical equipment.



The client requests no contact from agencies or media sales.
ave you been affected by hepatitis B? Could you use your experience to help others?
We are looking for someone with excellent engagement skills, real drive and a passion for helping others to deliver a flagship new health service in North East London. You will use your own experience of hepatitis B to help others access the information, testing, treatment and care they need.
You will:
- Establish strong relationships with health and community service colleagues.
- Build strong working relationships with communities from areas where hepatitis B is common, such as South Asia, Africa, the Caribbean and Eastern Europe.
- Recruit and develop a network of enthusiastic and well-supported volunteers.
Your role will involve patient outreach and engagement, organising and delivering events in community settings and building partnerships with community organisations. This is a frontline role requiring excellent communication and organisational skills. Creativity and innovation welcome!
12-month contract (with possible extension).
Salary: £28,860
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Thank you for taking an interest in applying for this role at Imperial Health Charity.
We’re looking for a creative, analytical and organised Impact & Evaluation Manager to join our team and lead on delivering our refreshed approach to measuring impact, evaluation and reporting following the launch of our new strategy.
You’ll work alongside our SMT, teams across the charity, and colleagues at the Trust to provide guidance and support in all aspects of monitoring and evaluation, ensuring we’re able to demonstrate how we’re delivering against our strategic objectives, and how we’re delivering impact for the patients and NHS staff at our hospitals.
As well as ensuring we’re set up with the tools and systems we need for success in evaluating our strategy, you’ll provide day-to-day support and advice for teams in evaluating the impact of their work, sourcing data to evidence this impact, and presenting this information in the most engaging way possible for our various stakeholders and supporters.
This is an important role at a critical time for the charity, so we’re looking for someone who can bring a fresh perspective on impact and evaluation to support us as we prepare to make an even bigger difference through our strategy.
We fund better hospital buildings and facilities, pioneering research and advanced medical equipment.



The client requests no contact from agencies or media sales.
Empower Women. Change Lives. Make a Difference.
Warrington Women’s Aid is looking for a passionate, resilient, and trauma-informed Complex Domestic Abuse Support Worker to join our dedicated team supporting women and children affected by domestic abuse.
This is an exciting opportunity to play a vital role in helping women with complex and multiple needs to achieve safety, recovery, and independence. You will provide intensive support to women experiencing domestic abuse who may also be facing challenges relating to mental health, substance misuse, learning disabilities, neurodiversity, physical disabilities, and other intersecting needs. You will be joining an amazing team who make a difference to women's lives every day!
About Us
At Warrington Women’s Aid, we believe every woman has the right to live free from abuse. We provide specialist, trauma-informed support that empowers women and children to rebuild their lives with dignity, confidence, and hope. Our work is guided by the values of empowerment, safety, respect, inclusion, and collaboration.
The Role
You will hold a caseload of women living in refuge, in the community and/or moving on to independent accommodation. Working closely with colleagues and partner agencies, you will provide practical and emotional support, advocacy, safety planning, and crisis intervention, helping women navigate some of the most challenging periods of their lives.
Key responsibilities include:
- Delivering trauma-informed one-to-one support and safety planning.
- Supporting women with complex and intersecting needs.
- Advocating on behalf of women with housing, health, criminal justice, safeguarding, and social care services.
- Providing community outreach and resettlement support.
- Delivering workshops, drop-ins, and training sessions that build confidence and independence.
- Working collaboratively with partner agencies to achieve positive outcomes.
- Maintaining accurate case records, risk assessments, and outcome monitoring.
- Contributing to the ongoing development of our services.
About You
We are looking for someone who:
- Has experience supporting vulnerable women experiencing complex needs, including mental health challenges, substance misuse, learning disabilities, neurodiversity, or physical disabilities.
- Understands risk assessment, safeguarding, and trauma-informed practice.
- Can confidently manage a varied caseload and work effectively with multi-agency partners.
- Has excellent communication, record-keeping, and organisational skills.
- Is compassionate, adaptable, resilient, and committed to empowering women.
The client requests no contact from agencies or media sales.
This is a new role at ECU, being recruited as part of a wider programme of work to deepen the relationships between national organisations working on economic systems change and grassroots campaigners. The Campaigns Lead will work closely with the Head of Campaigns on driving forward our high-impact campaigns for economic systems change.
For at least the first year, the Campaigns Lead will be working primarily on our coalition campaign on the cost of living crisis, Cost of Living Action. The campaign, which is currently made up of over 40 organisations from across civil society, unions and grassroots groups, aims to end the cost of living crisis and put in place solutions to prevent it from ever happening again. It focuses on our policy demands in five areas that drive the cost of living crisis: wages, social security, energy, housing and taxation. The campaign positions itself as the civil society coalition focused on the cost of living as a whole, and that solutions to it must be addressed that way. The campaign relaunched in early 2026 and has a vital role to play in putting media and political pressure on the government to take action.
We also work closely with those most impacted by the crisis and aim to centre the voices of those with lived experience of economic hardship in all that we do. This role will shape and drive forward a programme of impactful communications, advocacy and other campaigning activities under the rebooted campaign to secure transformative changes that bring real improvement to people’s lives. There is ample opportunity to engage politically in this role, increasing as you develop in the position.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about empowering young people to break down barriers, gain independence, and achieve their career goals?
Volunteer Centre Kensington & Chelsea (VCKC) is looking for a dedicated Stepping Stones: XP Officer to join our team. In this delivery-focused role, you will provide person-centered, strengths-based support to young people aged 16–25 who identify as having Special Educational Needs or Disabilities (SEND).
You will manage a small, targeted caseload, guiding participants through their journey from building initial confidence to securing inclusive volunteering placements, work experience, and paid employment.
Key Responsibilities
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1-to-1 Caseload Support: Co-design realistic action plans, identify reasonable adjustments, and deliver tailored employment and volunteering readiness support.
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Brokerage & Employer Engagement: Build strong relationships with local employers and volunteer-involving organisations to source safe, accessible placements.
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Practical Guidance: Assist participants with CV writing, application forms, and work-readiness skills tailored to their unique needs.
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Placement Monitoring: Provide light-touch, SEND-informed support to both participants and hosts to ensure placements are successful and sustainable.
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Network & Resource Mobilisation: Connect clients with external support services, training opportunities, and grants for work clothing or tools.
What We Are Looking For
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Relevant Experience: Proven track record of supporting young people (aged 16–25) or adults facing barriers to work, particularly those with SEND.
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Strengths-Based Approach: Ability to deliver empowering, direct 1-to-1 support that builds confidence and self-advocacy.
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Relationship Building: Experience working alongside employers and community organisations to champion inclusive practice.
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Organisational Skills: High-level administrative abilities to manage time, maintain accurate client data, and handle record-keeping effectively within a part-time role.
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Values-Driven: Strong commitment to safeguarding, equality, inclusion, and the values of VCKC.
(Note: Appointment is subject to a satisfactory Enhanced DBS check).
How to Apply
To apply, please submit your CV and a cover letter detailing how your experience meets the criteria outlined in the person specification.
The client requests no contact from agencies or media sales.
ClientEarth is hiring! We are looking for an experienced Lead, International Programme Management professional to help teams across ClientEarth deliver ambitious programmes that drive environmental change.
In this role, you will work closely with colleagues across different regions and teams to make sure our programmes are well planned, properly resourced and delivering meaningful results. You will also act as a link between strategy and delivery, strengthening programme management practices, supporting effective decision-making and helping ensure our work is coordinated, impactful and set up for success.
Important dates to note:
- Deadline to submit an initial application: 21 September 2026.
- If your profile passes initial screening, you will be asked to submit additional information in the form of three additional questions.
- The deadline to submit your answers is the 24 September 2026.
- If we do not receive a response to these questions by the deadline we will assume you are no longer interested in the role.
- Interviews will take place the from the 5th of October
Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role.
Key Responsibilities
- Provide strategic and people leadership to a team of three Programme Managers supporting the Europe portfolio, with clear decision making rights for delivery, performance management, and continuous improvement
- Provide strategic and operational programme management guidance to regional leaders in the Japan & Southeast Asia Region and the Africa Partnerships region.
- Provide oversight and, where needed, coordination of cross-regional grants implementation: as business partner to relevant global and regional programmatic leaders and fundraising colleagues, support/coordinate the planning, financial and programmatic monitoring, and closure of cross-regional and ClientEarth Group (CE Group) international grants (restricted and unrestricted), in close collaboration with relevant Regional/System programme management and fundraising colleagues.
- In coordination with the Deputy Chief Programmes & Impact Officer (DCPIO) and the Impact & Learning team within the Programme Quality community, lead the implementation of programme management standards, tools, and templates ensuring they demonstrably improve programme effectiveness and accountability and work collaboratively with relevant regional staff to align with standards and processes
See the job description for a full list of duties for this role.
Skills, Knowledge & Expertise
- Advanced specialist expertise in programme or portfolio management of complex, multi-country initiatives in the non-for-profit sector
- Experience in programme strategy development, project-cycle management, and adaptive programming including mastery of a range of portfolio and financial management techniques in planning, staff resource management, implementing, monitoring, and reporting within a complex & dynamic environment
- Strong financial and grant oversight experience (seven figures)
- Excellent project and programme management skills including budget management and planning
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Job Benefits
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-basedSee our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the countries listed at the top of this job advert.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
Vacancy: Day Care Officer – Age UK Camden Day Care Centres
Are you passionate about supporting older people and making a meaningful difference every day? At Age UK Camden, we believe in kindness, courage, justice, and hope; values that guide everything we do. We’re looking for a compassionate and committed individual to join our specialist Day Care Centre team.
- We currently have an opening for: Day Care Officer (Permanent, Part-Time, Hampstead)
- Hours: 25 hours per week, normally worked as 5-hour shifts, Monday to Friday. Occasional evening or weekend work may be required, for which Time Off in Lieu will apply.
- Location: primarily based at Hampstead site
- Contract: Permanent
- Salary:For this role it is £19,240 per annum (pro rata, based on an FTE salary of £26,936 for a 35-hour week, including London Weighting)
The deadline for submitting your application is 18th September 2026.
About Our Centre’s
Our Day Care Centres – Great Croft in King’s Cross and Henderson Court in Hampstead – offer a vibrant, supportive environment for older people with complex needs, including people living with dementia. We provide:
- A wide range of engaging activities
- Hot lunches and special events
- A dedicated, specialist care team
What You’ll Do
As a Day Care Officer, you’ll play a vital role in supporting the wellbeing of older people. You will:
- Lead and support group activities such as arts and crafts, music, quizzes, reminiscence sessions, and gentle chair-based exercise
- Assist with toileting and personal care, including supporting mobility and maintaining the individual’s dignity and independence.
- Support and assist with nutrition and hydration, ensuring the individuals dietary and fluid needs are met safely.
- Support clients with dementia, using person-centred approaches to reduce anxiety and encourage participation
- Help with daily operations, including setting up activity spaces, serving meals, and maintaining a safe, welcoming environment
- Act as a key worker for individual clients to build trusting relationships, monitor wellbeing, and liaise with families and professionals
- Contribute to care planning and record-keeping
About You
We’re looking for a person who is:
- Warm, friendly, and empathetic
- A reliable and flexible team player
- A good communicator who enjoys engaging with others.
- Patient and calm under pressure
- Willing to learn and open to feedback
- Passionate about making a difference in the lives of older people
No specific formal qualifications or previous experience are required. However, applicants should have an interest in and ability to support older people with complex needs, including providing person-centered support.
Full training and ongoing support will be provided.
If you share our values and want to be part of a team that truly cares, we’d love to hear from you.
Location & Travel
Staff can be required to work across both centers, so the ability to travel to both King’s Cross and Hampstead is essential.
How to Apply
As part of the application process, you’ll need to:
- Submit a completed application form demonstrating how you meet the Person Specification
- Submit a criminal convictions declaration form
- Submit an equality monitoring form
- This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.
Why Age UK Camden?
We’re proud to support our staff with a range of benefits, including:
- London Living Wage Employer
- Equal Opportunities Employer
- Dementia Friendly organisation
- NHS discounts through the Blue Light Card Scheme
- Pension scheme with employer contributions
- Health cash plan to help with everyday healthcare costs
- Employee Assistance Programme offering free, confidential support
- Ongoing training and development opportunities
- Supportive, inclusive team culture rooted in our values of kindness, courage, justice, and hope
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary of Main Duties and Objectives of the Job:
· Assist in managing crisis response and advocacy teams.
· Provide case oversight and ensure adherence to advocacy standards.
· Support safeguarding and risk management processes.
· Monitor service performance and prepare reports.
· Deputise for the Group Manager when required.
Support the Group Manager to :
· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.
· Monitor and evaluate service performance, using data and feedback to inform improvements.
· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.
· Contribute to the strategic development of Advocacy & Crisis Prevention services, identifying opportunities for innovation and growth.
· Support tendering and funding applications, working with colleagues to develop compelling proposals.
· Build and maintain relationships with commissioners, funders, and community partners.
· Support the professional development of staff and volunteers through supervision, appraisal, and training.
· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.
· Lead safeguarding practice within the group, ensuring robust policies and procedures are in place.
- Identify and manage risks, reporting to senior leadership as required.
- Ensure service users are meaningfully involved in the design and delivery of services.
- Promote services through outreach, networking, and partnership working to reach underserved communities.
- Prepare reports for internal and external stakeholders, including the Board of Trustees.
- Represent Rochdale and District Mind at external meetings, forums, and events.
General principles for all Mind staff:
1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.
2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.
3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.
These responsibilities are subject to annual review and may need to be adjusted in line with service developments.
Person Specification
Experience
· Experience in crisis intervention or advocacy services.
· Supervisory experience.
Skills & Abilities-
· Strong leadership and team management skills.
· Strong organisational and interpersonal skills.
· Excellent communication and interpersonal skills.
· Ability to work strategically and operationally.
· Skilled in safeguarding and risk management
· Ability to design and implement outreach strategies
Knowledge
· Knowledge of relevant legislation (Mental Health Act, Care Act).
· Understanding of mental health and wellbeing issues.
· Knowledge of clinical governance and therapeutic frameworks.
· Awareness of equality, diversity, and inclusion in service delivery.
· Familiarity with GDPR and other compliance requirements.
Values & Approach
· Commitment to Rochdale and District Mind’s values.
· Person-centred and trauma-informed approach.
· Commitment to anti-discriminatory practice and service user empowerment.
Qualifications-
· Relevant qualification in advocacy , psychotherapy, psychology, social work, or related field (or equivalent experience).
We exist to ensure that people do not face mental health issues alone and can lead their lives free from stigma and discrimination.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Renewal Programme as our Community Hub Activities Coordinator and help bring people aged 55+ together through guided walks, social activities and our Community Connection Café. We’re looking for a warm, organised and community-focused person who can build trusted relationships and help residents feel welcomed, connected and supported.
The Community Hub Activities Coordinator will lead the day-to-day coordination of a one-year walking, wellbeing and social connection programme for Newham residents aged 55 and over. The programme combines a weekly accessible guided walk, delivered in partnership with other external partners with a weekly Community Connection Café facilitated by the postholder.
The postholder will build trusted relationships with residents who may be isolated, inactive, recently bereaved, living with long-term health conditions or lacking confidence to join community activities. They will coordinate outreach, referrals, venues, volunteers, safeguarding, signposting and monitoring so that participants receive a safe, welcoming and inclusive experience. The role will ensure that walking is a gateway to friendship, confidence, healthier ageing and wider practical support.
How to apply
Please submit your CV and a cover letter addressing each of the points in the person specification. Submissions without a cover letter will not be considered.
We aim to interview candidates on a rolling basis until the post is filled. We may close the ad sooner than initially advertised if a successful appointment is made.
The selection process will consist of
- Shortlisting based on competences matched to the person specification and the JD
- Competence based interview and work-based test
- Provisional job offers are conditional upon receipt of satisfactory references, one of which must be from current or most recent employer, and a DBS check.
The client requests no contact from agencies or media sales.
The role is to provide support to the Operations Manager and wider organisation, ensuring the delivery of IRCM’s strategy, mission and values. This is a varied hands-on primarily home-based role working across all aspects of the organisation's activities.
The Operations Co-ordinator will support the smooth day to day running of the organisation ensuring key tasks such as applications to the register and concerns raised are dealt with in a timely manner. The role will also support improvements to policies, procedures and processes in line with the Professional Standards Authority’sAccredited Register Scheme to which IRCM will be applying.
Main duties
·Working within agreed structures carrying out tasks delegated by the Operations Manager in accordance with the organisation’s policies and under their direction.
·Monitoring and responding to emails in the general mailbox.
·Ensuring applications and renewals are processed in a timely manner and at a minimum in line with the organisation’s policies; completing administrative checks and responding to queries on the portal.
·Providing administrative support for fitness to practise and professional conduct processes.
·Supporting the Board, Committees, Panels and other groups, preparing draft agendas, arranging meetings, coordinating and preparing papers, producing minutes and monitoring and chasing actions.
·Assisting with the preparation of marketing and promotional material, coordinating promotional materials and deliveries for in person events and supporting its representation at relevant sector events (this role requires occasional attendance at events - circa 6 per year).
·Preparing updates and sending to IRCM’s mailing lists (MailerLite), uploading on its website (Wordpress) and social media (LinkedIn and X).
·Preparing internal communications for representatives.
·Maintaining the document library and monitoring review dates. Ensuring the organisation’s policies, procedures and processes and supporting documents are up to date, fit for purpose and meet the requirements of the Professional Standards Authority seeking appropriate sign off for any amendments in line with IRCM processes.
·Supporting organisational record keeping, including administration of invoices and expense claims.
·Administrative updates to Microsoft 365 and SharePoint sites.
·Providing administrative support for other organisational activities.
The postholder is expected to be flexible and reasonable in carrying out additional commensurate duties, as required from time to time.
Anticipated workload
This a part-time UK home-based flexible role equivalent to 3 days per week (22.5 hours). Equipment will be provided. The working pattern is flexible around meetings which are typically held between 10am and 3pm but it requires most of the work to be carried out between 9am and 5.30pm Monday to Friday. The post holder may work flexibly but this will need to be spread over a minimum of 4 days between Monday and Friday.
The role is primarily remote with most meetings taking place online.However, the postholder will need to attend some in person events or meetings around the UK and this may involve occasional overnight travel. This is unlikely to exceed 6 per year and advance notice will be provided of these.
Knowledge, skills and experience
Essential
·Strong administrative and organisational skills, with the ability to manage multiple tasks and competing priorities.
·Excellent written and verbal communication skills, including drafting correspondence, agendas, minutes, and updates for a range of audiences.
·Ability to organise and support meetings, including agenda preparation, paper coordination, minute taking, and action tracking.
·High level of accuracy and attention to detail when processing applications, records, and documentation.
·Proficiency in Microsoft 365 applications, including Outlook, Word, Excel, Teams, and SharePoint.
·Experience of managing shared inboxes and responding professionally to enquiries.
·Experience of working in a practical hands-on role in a small team with a broad remit.
·A proven track record of sound judgement and effective decision-making working in ways which ensure accountability and transparency.
·A strong and active commitment to equality, diversity and inclusion.
·Understanding of data protection, confidentiality, and information governance principles.
·Ability to build positive working relationships with colleagues, Board members, Committee and Panel members, and external stakeholders.
·Strong time management skills and the ability to work independently within agreed procedures and deadlines.
Desirable
·Experience as an Operations Coordinator or equivalent supporting an operations, project or business team.
·Experience working within a professional membership body, regulator, case management, health or social care organisation, charity and/or not-for-profit organisation.
·Experience of maintaining databases and records, ensuring data quality and confidentiality.
·Experience supporting governance functions, including Boards, Committees, Panels, or disciplinary/professional conduct processes.
·Experience creating and scheduling content for social media platforms such as LinkedIn and X (Twitter).
·Experience of maintaining policies, procedures, and document control systems.
·Experience of designing promotional material.
·Experience coordinating logistics and materials for events, conferences, or exhibitions.
·Familiarity with registration, accreditation, membership, or application-processing systems.
·An understanding of fitness to practise, professional standards, or regulatory frameworks.
·Knowledge of MailerLite and Wordpress.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are needed now more than ever, with unpaid carers providing more hours of care than ever before, which is adversely impacting on their finances, health and wellbeing. We exist to make life better for carers and bring about lasting change.
About the role
This is a new, exciting part-time and fixed-term role, to support our Carer Services team in managing and delivering key projects. The breadth of the role will span research, design, development and project monitoring and evaluation.
About you
Do you have project management experience, and enjoy research, design and development activities? Do you have excellent communication and relationship building skills? Are you looking to join a high performing team on a part-time basis? Then this could be the role for you!
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.
We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 5pm, Sunday 20 September.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
There will be a two stage interview process with rolling interviews as we receive applications with the right to appoint ahead of the closing date.
Carers UK may carry out online and social media checks before a formal offer is made.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job purpose: We are looking for a Clinical Lead to provide visible clinical leadership and assurance across Brake’s National Road Victim Service and wider organisational clinical practice, ensuring that services are safe, evidence-led, trauma-informed and consistently delivered.
The role will lead clinical governance and safeguarding development, strengthen quality assurance and risk management, provide specialist clinical and safeguarding guidance, and build workforce confidence through learning, reflective practice and professional development.
Working closely with leaders, managers and practitioners, the Clinical Lead will promote accountability for clinical standards, support consistent quality across regional teams and ensure learning from incidents, complaints, reviews and audits translates into service development.
The postholder will act as the lead for trauma-informed practice within NRVS and support the embedding of trauma-informed approaches across the wider organisation, ensuring practice reflects current evidence, professional standards and changes in the external landscape.
The role will support service resilience and operational improvement from a clinical perspective, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.
The Clinical Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change.
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: You will be a credible, compassionate and accountable clinical leader with the professional confidence to provide visible assurance on clinical safety, safeguarding, quality and risk across NRVS.
You will combine strong clinical judgement, analytical thinking and constructive challenge with the ability to translate evidence, quality intelligence and learning from incidents, complaints, reviews and audits into practical service improvement.
You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers, caseworkers and senior leaders to apply safe, consistent, evidence-led and trauma-informed practice.
Specifically seeking candidates with:
· Credible clinical leadership, with the ability to provide assurance to senior leaders and the Board, promote accountability and influence safe, consistent practice across teams.
· Clear communication, influencing and relationship-building skills with practitioners, managers, executives, trustees and external stakeholders.
· Ability to provide specialist clinical and safeguarding advice on complex cases, while supporting others to make safe, proportionate and evidence-led decisions.
· Strong facilitation, training and reflective practice skills, with the ability to design and contribute to professional development for caseworkers and managers.
· Ability to analyse evidence, risk, quality intelligence, service outcomes and client journey information, and translate insight into improvements in impact, efficiency and service delivery.
· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and provide clear assurance on clinical safety and quality.
· Ability to support Regional Managers and senior leaders to lead teams confidently through change while maintaining safe, evidence-led and trauma-informed practice.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video instead.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Finance Officer, you will help ensure accurate financial management, maintain up-to-date financial records, and support budget monitoring and donor reporting across our UK and international programmes. Working closely with colleagues across the organisation, you will be a proactive, detail-oriented team player who thrives in a fast-paced, values-driven environment and is committed to delivering high-quality financial support that enables impactful decision-making and organisational growth.
We are searching for a candidate who can work 21 - 28 hours per week on a 24 month fixed term contract. The Full time equivalent salary is £32,857.
Applications to be submitted by 8pm on Sunday 20th September
We aim to hold interviews on Friday 25th September.
Please submit a CV and cover letter detailing your reasons for applying and your relevant experience and suitability for the role.
Applications to be submitted by 8pm on Sunday 20th September 2026 with the aim to hold interviews the following Friday (25th September 2026)
Healthcare is a human right. We act like it.
The client requests no contact from agencies or media sales.
