Office support jobs

About Cynthia Spencer

Cynthia Spencer Hospice provides specialist palliative and end-of-life care for people living with life-limiting illnesses across West Northamptonshire, as well as vital support for their families. Cynthia Spencer Hospice Charity works alongside the Hospice to raise the additional funds needed to help sustain and develop these essential services. We are on an ambitious journey to grow our income, strengthen our relationships across the community and ensure specialist end-of-life care is available for everyone who needs it, now and in the future.

About the Role

We have an exciting opportunity for an experienced and ambitious Strategic Partnerships Manager to join our growing Income Generation and Communications team and help develop sustainable income to support specialist end-of-life care across West Northamptonshire.

Reporting to the Director of Income Generation & Communications, you will provide strategic leadership for our corporate fundraising programme, developing a strong pipeline of new opportunities and securing high-value, long-term partnerships with businesses across Northamptonshire and beyond.

You will manage and support our Strategic Partnerships Lead, oversee the stewardship and growth of existing partners and personally lead on larger and more strategically important opportunities. This is a key role for someone who can combine strong commercial awareness with excellent relationship-building skills and a genuine commitment to the work of Cynthia Spencer Hospice.

Duties and Key Responsibilities

• Develop and deliver the Charity’s strategic partnerships strategy and annual action plan.
• Take responsibility for achieving agreed income targets and supporting sustainable year-on-year growth.
• Identify, research and cultivate prospective strategic partners, creating a strong and well-qualified new-business pipeline.
• Personally lead on high-value, multi-year and strategically partnership opportunities.
• Develop tailored proposals, pitches and presentations that meet the needs of both prospective partners and the Charity.
• Build strong relationships with business owners, chief executives, senior decision-makers and professional networks.
• Secure support through strategic partnerships, sponsorship, Charity of the Year relationships, corporate donations, employee fundraising, volunteering, gifts in kind and pro-bono expertise.
• Oversee the stewardship, retention, renewal and growth of existing corporate partners.
• Line-manage, coach and support the Corporate Partnerships Lead, setting clear objectives and agreeing ownership of prospects and relationships.
• Hold regular one-to-one meetings, pipeline reviews and development conversations.
• Lead regular pipeline reviews and ensure accurate income forecasting, reporting and performance monitoring.
• Maintain accurate and up-to-date records on Donorflex, including contacts, opportunities, communications, income and agreed next actions.
• Work closely with Marketing colleagues to ensure corporate partners receive appropriate recognition and engaging impact communications.
• Work collaboratively with colleagues across the Charity to maximise corporate sponsorship and engagement opportunities linked to events, campaigns and the Charity’s 50th anniversary.
• Represent Cynthia Spencer Hospice Charity at corporate meetings, networking events, presentations and business engagement activities.
• Ensure corporate fundraising activity complies with GDPR, Fundraising Regulator requirements, Charity policies and appropriate due diligence processes.
• Carry out any other duties commensurate with the role and the needs of the organisation

About You

Essential Criteria

Experience

• Proven experience in corporate fundraising, strategic partnerships, business development, sponsorship, sales or relationship management.
• A successful track record of identifying, developing and securing new partnerships or significant business relationships.
• Experience of building and managing a pipeline of prospective partners.
• Experience of developing tailored proposals, pitches and presentations.
• Experience of engaging and influencing senior business leaders and decision-makers.
• Experience of working towards and achieving challenging income or financial targets.

· Experience of managing, coaching or developing others.

Knowledge and Skills

• Excellent relationship-building, networking, influencing and negotiation skills.
• Strong commercial awareness and the ability to identify mutually beneficial partnership opportunities.
• Confidence and credibility when representing the Charity with businesses and external stakeholders.
• Excellent written and verbal communication skills.
• Strong organisational and time-management skills, with the ability to manage competing priorities.
• Ability to think strategically while remaining focused on delivery and results.
• Experience of pipeline management, income forecasting and performance reporting.
• Ability to work independently while collaborating effectively with colleagues.
• Confident using Microsoft Office and CRM systems.

Personal Qualities

• Proactive, ambitious and outcome-focused.
• Professional, personable and confident.
• Resilient and able to maintain momentum through lengthy decision-making processes.
• Supportive and coaching in approach to team management.
• Creative, solutions-focused and willing to identify new opportunities.
• Empathy with the values and purpose of Cynthia Spencer Hospice and a commitment to excellent supporter care.

General Responsibilities

The postholder will:

• Work within and promote the Charity’s values, policies and procedures.
• Maintain confidentiality and comply with data protection requirements.
• Take responsibility for their own professional development.
• Attend relevant meetings, training and Charity activities.
• Work collaboratively with colleagues and contribute positively to the wider organisation.
• Undertake any other reasonable duties appropriate to the level and responsibilities of the post.

Interviews will be held on Tuesday 8th September 2026.

Please note we will review applications as they are received, and we may close the application process early at our discretion.

• Location: Cambridge
• Salary: £32,515 per annum
• Contract period: Permanent
• Start date: As soon as possible

We are offering an opportunity for a qualified Technical Officer in Conservation Design & Impact to play a central role in delivering and supporting Fauna & Flora’s work to understand impact at the organisational level, as well as to support work to strengthen project design and monitoring, evaluation and learning (MEL) to understand impact and strengthen conservation practice.

You will have proven experience of working with both quantitative and qualitative data from collection to analysis, interpretation, visualisation and utilisation, working to data management best practices. You will have proficiency in a range of tools and technologies to enable this.

You will also have experience of theory-based project design and MEL, grounded in practical experience of delivering conservation initiatives, as well as an appreciation of the range of contexts in which Fauna & Flora works and the implications of these for design and impact work.

You will be able to think holistically and work collaboratively with project staff, partners, and technical specialists from diverse disciplines. You will be an excellent communicator, used to bringing diverse groups together to learn and problem solve. You will have the ability to prioritise and manage your time well to deliver work of a high quality and on time.

This position is based in Cambridge. Some local and international travel may be required. In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance. Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

This role is not eligible for sponsorship of a Skilled Worker Visa.

Please visit our website for further details on how to apply.

The closing date for applications is Sunday, 23 August 2026. Interviews are likely to take place during week commencing Monday, 14 September 2026.

Woman’s Trust is a leading mental health charity supporting women affected by domestic abuse. For nearly 30 years, we have provided free, trauma-informed counselling, therapeutic groups, and workshops to help women rebuild their emotional wellbeing. Led by and for women, we support over 900 women and children annually, with an income of £1.4m and a dedicated team of 40 staff.

We are seeking a Head of Fundraising and Development to lead our fundraising team and play a key role in our Senior Leadership Team. You’ll be joining Woman’s Trust at a pivotal moment, as we build on nearly 30 years of specialist expertise to meet growing demand, expand our services for women and girls, and extend our influence through training, research, partnerships and policy to create lasting change. As demand for our services grows, we aim to double the number of women we support annually, achieved in part through growing our income.

Your responsibilities will include:

• Developing new funder and partner relationships across trusts, foundations, statutory bodies, and corporates.

• Strengthening existing relationships to secure sustainable, multi-year funding.

• Leading fundraising growth, aiming for £3m by 2027/28.

• Collaborating with the CEO, trustees, and Senior Leadership Team to shape fundraising strategy and operational delivery.

• Leading an passionate team of fundraisers to maximise income generation opportunities.

We seek a highly motivated, ambitious fundraiser with proven experience at a senior level, securing five- and six-figure and multi-year grants. You should be skilled in relationship building, with a keen interest in communicating and influencing key stakeholders to create strategic partnerships that align with priorities. An interest in mental health and supporting women affected by domestic abuse will be essential.

This is an excellent opportunity for a talented fundraising professional looking to develop in a leadership role, or an experienced Head of Fundraising eager to grow their impact and career as we do. You will join a passionate, collaborative team working to create lasting change.

We offer:

• A supportive, inclusive, and collaborative work environment including a dedicated Senior Leadership Team and Board, including a CEO with a fundraising background, alongside trustees with fundraising expertise and a focus on providing income generation and partnership insights.

• The opportunity to shape and expand our fundraising function, developing your career in the process.

• A chance to make a real impact on the lives of women and children.

• Good benefits, including:

  • Hybrid & flexible working

  • 25 days holidays + 3 days at Christmas + Public holidays. Annual leave increases by 1 day after 5 years, and then by 1 day per year up to amaximum of 30 days.

  • Enhanced sick pay

  • Cycle to work scheme

  • Employee Assistance Program (EAP)

  • Individual staff professional development budget and mandatory job-related training.

If you would like to learn more about the role and how to apply, please download the full appointment brief and speak to our retained consultant, Ami Jenick at People Beyond Profit.

If you are an ambitious fundraiser ready to drive growth and transform the lives of women and children, we would love to hear from you!

Closing Date: 31 August 2026

People Beyond Profit Converations:3-10 September 2026

Woman’s Trust Interview:

• First stage: 22nd September 2026 (Online)

• Second stage: 28 September 2026

Job Title - Member Services Manager

Contract - Permanent

Hours - 21 hours per week

Salary - £30,600 per annum (£51,000 FTE)

Location - Coram Campus, London – hybrid of office and home working

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramBAAF

CoramBAAF is the UK’s leading membership organisation for professionals working across adoption, fostering and kinship care. We provide information, best practice guidance, advice, training and resources to support our members and influence policy to improve outcomes for children and young people.

Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

Our 600+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work.

Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.

About the role

CoramBAAF’s membership is central to the organisation’s aims and activities. The Member Services Team provides a comprehensive service to corporate, associate and individual members and customers in all four nations of the UK. The team manages and tracks member renewals, enrols new members, implements recruitment and retention strategies, co-ordinates service delivery to members and handles a wide range of membership enquiries.

The team is also responsible for the licensing of CoramBAAF’s health and social work report forms, essential to practice in adoption, fostering, kinship care and other substitute care UK-wide. Activities to support the licence scheme include managing and tracking licence renewals, coordinating the release of new and updated forms, enrolling new licence holders and handling a wide range of queries.

The Member Services Manager will provide leadership and line management across both membership and the forms licence scheme. The postholder will maximise income from CoramBAAF membership and ensure its continued reach and relevance. They will also maximise income from the forms licence scheme and actively promote its importance as a key member benefit. Importantly they will strengthen engagement with members to ensure retention whilst also increasing reach and awareness nationally to recruit new members.

Key responsibilities include:

• Develop and oversee the implementation of a member engagement strategy to increase direct contact with staff/frontline workers in members agencies.
• Have regular contact with member agencies (in person and online) to promote the benefit of membership and ensure that members are maximising their membership.
• Gather data and maintain accurate records of current member agency engagement in order to identify opportunities for growth as well as areas of concern.
• Take the lead, and in consultation with colleagues, agree the membership benefits and fees payable across the different categories of membership UK wide.
• Take the lead, with colleagues, to devise new membership categories and benefits as appropriate.
• Monitor take up of membership and engagement with CoramBAAF and devise strategies and communications accordingly.
• Take the lead, and in consultation with colleagues, maintain and develop the forms licence scheme.
• Maximise income from the scheme by encouraging take up of more forms and attracting more users/customers.

We are seeking an enthusiastic, hard-working and proactive professional to lead our small but dedicated Member Services team. The ideal candidate will be a motivated individual with strong membership, organisational and communications skills and experience and a desire to provide high quality services to members and customers.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 30th August 2026 at 23:59

Interview Date: Week commencing 14th September 2026. Please note that interviews will be held in-person at the Coram Campus in London and will include a short test.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Use your skills to make a real difference for local families facing hardship. As a  Assessor with Citizens Advice Peterborough working with Peterborough Foodbanks, you’ll be the friendly, confident face at Foodbank sessions approaching clients, listening to what’s going on, and helping them take their next step forward.

This is a hands‑on, in‑person role delivered at Peterborough Foodbank locations, where your ability to talk to people, build trust quickly, and work closely with Foodbank volunteers matters more than previous advice experience.

We’ll train you to use Citizens Advice resources so you can provide information, signposting and support that helps tackle the issues behind food poverty.

If you’re compassionate, confident starting conversations, and motivated to help people move out of crisis, this role is perfect for you.

Mental Health Practitioner - MyTime to Thrive: South Cumbria & North Lancashire

Barnardo's are recruiting staff, so if you are you ready for a new challenge and are passionate about working with children and young people to support their emotional

wellbeing, you might be just who we are looking for.

The Service:

The MyTime to Thrive service supports children and young people across Lancashire & South Cumbria aged 5 – 18 years to grow up with healthy minds, feel confident and resilient and fulfil their potential. As part of the THRIVE ‘Getting Help' model Barnardo's provides therapeutic one to one, group work and counselling support in the community.

We are looking for people who are passionate about:

∙Children's and Young people's emotional health and wellbeing

∙Improving outcomes for children and young people

We are excited to announce that we have two positions available:
Please indicate within your application which locality position you are applying for. 

South Cumbria Mental Health Practitioner:

The Role:

∙Working hours: 37

∙Working days: Monday - Friday

∙Office base: Kendal, Stricklandgate House 

∙Working in a variety of school and community venues 

∙The ability to travel across the South Cumbria locality is essential

∙You will offer brief interventions via 1:1 wellbeing sessions and therapeutic group work covering emotional literacy and emotional regulation.

There will be an emphasis on:

∙Providing a blended approach of digital and face to face sessions

∙Maintaining active engagement on all safeguarding matters

∙Ensuring accurate recording for reporting purposes

North Lancashire Mental Health Practitioner:

The Role:

∙Working hours: 37

∙Working days: Monday - Friday

∙Office base: Blackpool Business First, Amy Johnson Way

∙Working in a variety of school and community venues 

∙The ability to travel across the North Lancashire locality is essential

∙You will offer brief interventions via 1:1 wellbeing sessions and therapeutic group work covering emotional literacy and emotional regulation.

There will be an emphasis on:

∙Providing a blended approach of digital and face to face sessions

∙Maintaining active engagement on all safeguarding matters

∙Ensuring accurate recording for reporting purposes

There will be an emphasis on:

• Providing a blended approach of digital and face to face sessions, of one to one and group delivery. 
• Maintaining active engagement on all safeguarding matters
• Ensuring accurate recording for reporting purposes

Successful candidates must:

• Be experienced in delivering direct emotional support to children and young people on a one-to-one basis and in a group setting.
• Have a caring and approachable manner that supports children and young people to establish safe and trusting relationships.
• Have an awareness of emotional challenges and how these impact the lives of children and young people.

• Have a knowledge of child and adolescent development and the role of the family in supporting children and young people's emotional well-being.
• Have comprehensive understanding of children's safeguarding.
• Need to be adaptable and deliver support via multiple methods; face to face, telephone or video call. 
• Have case management experience and a clear understanding of the requirement for professional and accurate case notes.
• It would be beneficial to have access to a car due to the regular travel required in this role.

Additional Information:

You must demonstrate in your application that you currently use the skills outlined above, and in the Job Description/Person Specifications, or have used them previously in employment, education, training, volunteering etc. This should be done with an understanding of the context of the service described. Please indicate within your application which locality position you are applying for. 

Interview Dates for locality are as follows:

Kendal position - 15th September 

North Lancashire position - 16th September 

Although this contract has a permanent status, please be aware that this post is subject to funding currently to March 2029 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

Corporate Partnership Executive. 

Salary:c£30,000 per annum plus £3,333 Inner London Allowance.

Location:London, with ideally 1-2 days in the office. Remote and flexible options available.

(If you work remotely you will not be entitled to Inner London Allowance).

Contract:Permanent – 35 hours per week. 

Benefits: 

· 29 days annual leave PLUS bank holidays, with up to 5additional days for continuous service andoption to buy or sell leave. 

· Gain professional qualifications and excellent training/development opportunities. 

· Flexible maternity, adoption, and paternity packages. 

· Pension with up to 7% employer contribution with included life assurance cover. 

· Blue Light Card eligibility with 15,000 national retailer's discounts. 

Why Action for Children? 

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can makea huge difference to bring lasting improvements to vulnerable children's lives. 

A bit about the role

We are looking for a highly motivated, dynamic Corporate Partnership Executive on a full-time permanent contract to work with our corporate partners to build strong relationships, deliver engaging fundraising and volunteering activity, manage partnership communications and processes, and help maximise income that supports vulnerable children and young people across the UK.

How you'll help to create brighter futures

· Manage a portfolio of national corporate partnerships, delivering fundraising, engagement and communication activities that support partnership objectives and maximise income.

· Build and maintain relationships with key contacts through regular meetings, site visits and engaging communications.

· Deliver exceptional stewardship to fundraisers and supporters through timely communications, fundraising guidance, recognition and impact reporting.

· Create compelling communications, including newsletters, social media content, presentations and partnership reports.

· Work with fundraising platforms, including JustGiving and Benevity.

· Coordinate volunteering opportunities for corporate partners, working with internal colleagues to deliver engaging and rewarding experiences for supporters.

Let's talk about you 

· Experience of working in a charity, fundraising, customer service, account management, events or other relationship-focused environment with a focus on maximising income.

· Experience of building and maintaining positive relationships with supporters, customers, clients or stakeholders.

· Excellent interpersonal skills, with the confidence to engage and communicate effectively with a wide range of stakeholders.

· Demonstrable administrative and organisational skills whilst managing multiple priorities and deadlines.

· Established IT skills, including Microsoft Office applications (Word, PowerPoint, Excel).

Please see the Job Description for the full list of accountabilities and requirements. 

Find us onLinkedin,FacebookorYouTubeto get to know us better. 

Closing Date:Wednesday 26th August 2026. 

Interviews will be held via MS Teams week commencing 31st August 2026. 

Please note we are unable to offer visa sponsorship for thisrole. 

Diversity, equality, andinclusion 

AtActionforChildren,we'rededicatedto building a diverse,inclusive, and authentic workplace. 

Weactivelyencourageapplicationsfrom Black, Asian &MinorityEthnic, and disabled candidates as they areunder-representedwithinActionforChildren. We want to takedeliberateand purposefulactionto ensure equalopportunityto all groups in society and forActionforChildren. 

Are you a detail-oriented finance professional looking to make an impact within an organisation driving System change?

I am recruiting an interim Finance Officer to join a highly regarded finance team on a 3-6 month temporary basis. This is an excellent opportunity for someone with strong AR/AP expereince to support a purpose-led organisation.

Key Responsibilities

• Raise and issue sales invoices in the accounting system
• Process supplier bills and expenses in a timely manner
• Monitor and manage the shared accounts inbox, responding to queries
• Maintain organised financial records and supporting documentation
• Assist the finance team with general administrative and transactional tasks as required

Ideal experience:

• Previous experience in an Accounts Receivable is essential
• Ability to manage multiple priorities and meet deadlines
• Used to different types of clients/funders, and project-based invoicing. 

My client can offer flexible working with 1-2 days a week in the central London office.

Applications for this role are now under review, and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!

TUPE Specialist (HR Advisor)

Location: Near Windsor (Office-Based – 5 Days per Week)
Salary: £40,000 per annum
Start Date: Mid/Late August or Early September

Are you an experienced HR Advisor with strong TUPE knowledge looking for your next challenge in a fast-paced commercial environment?

We're partnering with a leading national facilities management organisation to recruit a TUPE Specialist (HR Advisor). This is an exciting opportunity to join a high-performing HR team where TUPE activity is a core part of the business, supporting the mobilisation and demobilisation of major contracts across the UK.

Reporting to the HR Manager, you'll work alongside an established TUPE Officer, playing a key role in managing a high volume of TUPE transfers in and out of the business.

The Role

This is a specialist HR role focused on TUPE, working within a business that regularly wins and loses large-scale contracts. The volume and pace are significant, making this an ideal opportunity for someone who thrives in a busy, commercially driven environment.

Your responsibilities will include:

• Managing TUPE transfers from start to finish across multiple projects.
• Preparing and reviewing Employee Liability Information (ELI).
• Liaising with Contract Managers and key stakeholders throughout the TUPE process.
• Ensuring employee relations matters are accurately reflected within ELI documentation.
• Providing advice and guidance on TUPE legislation and best practice.
• Supporting the HR Manager with a high volume of concurrent TUPE projects.
• Working collaboratively across HR to ensure a seamless transfer process.

Please note this role is focused on TUPE activity and does not include onboarding or offboarding responsibilities.

About You

We're looking for someone who enjoys working at pace and can confidently manage multiple priorities.

You'll ideally have:

• At least 2 years' HR experience, including significant exposure to TUPE.
• Previous experience as an HR Advisor or similar generalist HR role with regular TUPE involvement.
• Strong understanding of UK TUPE legislation and practical application.
• Employee Relations experience would be highly advantageous.
• Experience working within a large, fast-paced commercial organisation, ideally where TUPE projects are frequent.
• Excellent organisational and stakeholder management skills.
• CIPD Level 3-5 qualification (minimum Level 3 required).
• A full UK driving licence and access to a car, as the office has very limited public transport links.

What's on Offer?

• Salary of £40,000 per annum.
• Opportunity to join a nationally recognised facilities management business.
• Exposure to high-profile, high-volume TUPE projects.
• A collaborative HR team with excellent opportunities to further develop your specialist TUPE expertise.
• Immediate impact in a role where no two days are the same.

If you're looking for a role where you'll gain exposure to complex TUPE activity in a fast-moving commercial environment, we'd love to hear from you.

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Conference & Events Administrator role. This position involves providing essential administrative and operational support for a dynamic programme of in-person, virtual, and hybrid events within a busy and supportive team.

Key Responsibilities:

• Deliver comprehensive administrative support to the Conference & Events Team.
• Manage event registration processes using appropriate digital platforms.
• Coordinate logistics and liaise with internal teams, external suppliers, speakers, volunteers, and attendees.
• Respond promptly and professionally to enquiries via phone and email, maintaining the shared inbox to a high standard.
• Maintain accurate records and manage event equipment inventory.
• Raise purchase orders, process invoices, and reconcile financial transactions.
• Assist colleagues with travel and accommodation arrangements for events and related activities.
• Support delivery of a broad programme of events, including large-scale virtual and in-person gatherings.
• Maintain organised shared files and records relevant to event management.
• Handle queries with a common-sense approach and provide excellent customer service, particularly around accessibility, confidentiality, and discretion.

Person Specification:

• Proven organisational and administrative skills, with strong attention to detail.
• Confident communicator, capable of liaising effectively with diverse stakeholders at all levels.
• Proficient in Microsoft Office, event management platforms, CRM systems, and digital communication tools.
• Ability to prioritise tasks, meet deadlines, and work independently in a fast-paced environment.
• Flexible with working hours, including potential evening, weekend, or overnight shifts for major events.
• Experience in event administration and logistics is desirable.
• Customer service experience and understanding of managing sensitive information are advantageous.
• A proactive approach, demonstrating good organisational skills and reliability.

What’s on Offer:

• Salary: £29,000 pro rata
• Location: 1 day a week in the Northampton Office
• Contract: Full time, initial 3-months (potential to go permanent)

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Liverpool Innovation Park- Flexible hybrid working minimum 3 days office based
(Available for experienced Energy Debt Specialists only after training on the telephone platform is completed.)

Term: Fixed Term until 31st March 2028

Hours: 35 hours per week

About the Role

Responsibilities:

1. Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans.

2. Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework.

3. Complying  with systems for monitoring and reporting purposes.

4. Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.

5. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

Research and Campaigns

1. Keeping  up to date and participating in current research trends and campaign issues by providing information on a client’s circumstances,

Essential Criteria

1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.

2. An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision.

3. Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.

4. A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels.

5. The ability to understand the needs of others and to empower clients to take action for themselves.

6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.

7. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

8. The ability to work as part of a team and to respond positively to change.

Here are some examples of how we help our clients:

In Person Enquiry.

Mr Jones attended our drop-in service regarding multiple debts which had accumulated when, due to severe and sudden illness, he was forced to finish work. Mr Jones was unable to communicate by telephone due to his illness so needed in person support. He was anxious as his creditors had been contacting him asking him for payments and some were threatening court action.

The Caseworker helped Mr Jones obtain details of all his debts. They arranged a formal Breathing Space to stop further action from his creditors for 60 days. The Caseworker helped Mr Jones complete a budget, checked his benefit income was correct, and helped him claim charitable support to maximise his income. They also looked at practical ways of helping him reduce his bills and expenditure. Unfortunately, Mr Jones still had very limited income to make affordable payment arrangements to his creditors.

The Caseworker then advised him of all the options and solutions available. Mr Jones chose a Debt Relief Order insolvency solution, which the Caseworker completed, to give him a fresh start by effectively clearing his debts.

Telephone Enquiry.

Miss Smith contacted our advice line for help with her energy arrears. She struggled with a language barrier due to a limited level of English and was vulnerable due to a mental health condition. With a combination of several telephone calls, together with interpreting services, the Caseworker was able to successfully help her.

The Caseworker contacted the fuel provider concerned and advised of her vulnerabilities. They requested that Miss Smith’s details were placed on the Priority Services Register. Even though it was Wintertime, Miss Smith had not been topping up her prepayment meter as she could not afford to do so, so arrears via unpaid standing charges, were also accruing. The meter was also in an awkward position, so she found it difficult to access to top up. The Caseworker assisted her in contacting the fuel provider to install a new smart meter which she could access easier. Miss Smith was then able to use an app to top up her meter which she found more convenient.

The Caseworker assisted Miss Smith in completing a budget, benefit claims, charitable support and fuel vouchers. The Caseworker looked at ways of reducing her expenditure and easy energy efficiency measures Miss Smith could undertake herself in her home.

As a result of these actions, Miss Smith then had some disposable income and was able to start to top up her prepayment meter regularly and keep warm. The Caseworker also assisted her with the completion of a successful trust fund application to her fuel provider, to repay the arrears in full.

Requirements

Person Specification:

1. To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and  non-priority debt advice, options, and insolvency solutions.

You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.

• OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.

2. Experience of achieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral and written communication skills.

5. Numerate to the level required by the tasks.

6. IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

7. Ability and willingness to work as part of a team.

How to Apply

For more information and to apply, please click on the redirect button.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 68% of clients secure a job, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.

About the Role

Smart Works is now hiring a People Coordinator to form part of an interim team structure during a period of maternity leave.  

This is an exciting 12-month opportunity for someone who has previously worked in an office environment, has good administrative skills and would like to gain experience in both HR and recruitment within a non-profit organisation.

Some experience in an HR or recruitment role would be an advantage but is not essential - we're looking for a compassionate and organised individual who shares Smart Works' mission for promoting fair hiring and employment practices and treating candidates and employees with dignity and respect. 

You will be part of the small but mighty People and Culture team, who work with hiring managers and staff in the ten Smart Works centres across the UK. You will receive on-the-job training as well as plenty of opportunities to shadow key HR processes, get involved in project work, and have access to our e-learning platform for your professional development. 

The successful person will play a key role in ensuring the smooth day-to-day running of the People Team. They will provide high-quality administrative support across the employee lifecycle, coordinate recruitment activities, maintain People systems and records, and help deliver an excellent experience for candidates, employees and line managers at Smart Works.

As one of the first points of contact for the People Team, they will provide friendly and efficient support, resolving routine queries and ensuring that administrative processes are delivered accurately and on time. 

The role will also contribute to continuous improvement projects and help ensure the People Team can focus on strategic business partnering by providing excellent operational coordination. 

How to Apply

Please view the JD and then head to your website to apply through our recruitment system by 9am on Monday 17th August.

Join our charity at a pivotal moment. We are looking for a talented communications professional who can work with our small remote team to keep migrant homelessness and destitution high on the public agenda and tell powerful, compelling stories of the work of our members and the experiences of the people in the asylum and immigration system.

You will lead our comms work, managing our digital presence, driving engagement through our social media channels, being the first point of contact for journalists and, alongside the External Affairs Lead, developing and driving our organisational communications strategy. You will have plenty of creative ideas of how to get our campaigns noticed and ensure NACCOM’s voice is heard in the public debate.

You will understand how to work with people in vulnerable or precarious situations, empowering them to tell their own stories and giving them a voice.

A strong knowledge of the media landscape and using social media to achieve change is essential. Experience of managing websites and an understanding of brand is also key.

This role is for a creative, collaborative individual who is passionate about ending migrant and refugee homelessness and destitution and who knows the power of a good story. If this sounds like you, we’d love to welcome you to NACCOM.

Hours:   Part time at 21 hours per week (which is 0.6 FTE, full time is 35 hpw)

Salary: £23,620 for 0.6 FTE  (full time / 35 hpw salary would be £39,367pa). Plus £4,000 pro rata London Weighting if applicable.

Leave: 25 days pro rata plus bank holidays (Eng and Wales) plus additional concessionary days off between Christmas and New Year

Pension:NACCOM will contribute 6% of your gross salary

Additional benefits:Flexible working hours, wellbeing time, wellbeing practice

Contract:  Fixed term initially of 12 months. Continuing depending on funding

Location:   Home-based plus occasional travel in the UK. Opportunity to work part-time in a members’ office or a co-working space.

Responsible to:   External Affairs Lead

About NACCOM:

NACCOM (No Accommodation Network) is a registered charity, and we provide a service to our (135) members who are frontline organisations based across the UK working together to end destitution amongst people seeking asylum, refugees and migrants with No Recourse to Public Funds (NRPF).

The NACCOM membership network is made up of ‘full’ members who provide accommodation to people seeking asylum who have been refused and ‘associate’ members who are organisations that are in support of the aims of NACCOM.

NACCOM brings members together to network, collaborate and share good practice, and also provides resources, support and training to enable members to increase their capacity and empower as many people as possible out of destitution. NACCOM also campaigns for a fair, just and humane asylum and immigration system that doesn’t leave people destitute.

Read more about NACCOM including our vision, mission, values and current strategy on our website. You can also view our current campaigning priorities.

Job purpose:

The Communications Co-ordinator will be responsible for the delivery of NACCOM’s communications strategy. The postholder will co-ordinate all media relations, both proactive and reactive, maintaining excellent relationships with journalists and ensuring high level visibility of key projects and the issue of migrant homelessness and destitution more broadly. This post leads and manages NACCOM’s social media presence, ensuring strong engagement and building NACCOM visibility across its social media platforms, and will play a pivotal role int the development and delivery of a new website. Empowering people with lived experience of the asylum system and destitution to be able to tell their stories in a variety of contexts is integral to the role, as well as a good understanding of delivering a communications function for a network organisation.

Duties and Responsibilities:

· Work with the External Affairs Lead to develop and implement a communications strategy.

· Manage NACCOM’s digital presence including the delivery of a new website.

· Ensure the delivery of a monthly email newsletter to supporters.

· Manage the design and publication process for NACCOM reports including our annual impact report, working with a freelance designer.

· Develop a social media strategy that drives engagement with NACCOM’s work with our key audiences and ensure regular, compelling social media posts and updates.

· Work with the Community Research Co-ordinator to build the capacity of our Community Researchers and Community Ambassadors to engage with communications projects and act as spokespeople in the media.

· Manage NACCOM’s media relations, providing a press office function and leading media strategy for discrete projects.

· Ensure brand and tone of voice consistency across all NACCOM communications outputs.

· Provide comms support with NACCOM events to the wider team.

Personal Specification/Key Competencies:

Essential skills:

· A commitment to and understanding of NACCOM’s beneficiaries and mission.

· Experience of developing and implementing communications strategy across multiple platforms.

· Good knowledge of the media landscape and experience of working with journalists.

· Good knowledge of social media platforms and the latest digital trends.

· Experience of managing websites and using content management systems.

· Creative and enthusiastic with excellent storytelling skills.

· Excellent interpersonal and presentation (oral and written) skills.

· Self-motivated and able to work alone using own initiative.

· Ability to work with marginalised groups and an understanding of the sensitivities involved.

· Proven ability to be flexible and meet tight deadlines.

· Confident using Microsoft Office and a range of online platforms.

· Willingness and capacity to travel within the UK.

For more info / apply for the role:

Please click the Redirect to Recruiter button where you can download the full job description and application form from our website.

Deadline to apply: Tuesday 1st Sept 2026 at 9am

Interviews: week commencing 14th Sept 2026

Hours: 4 days per week (30 hours) between 9.00am and 5.00pm

Clolsing date:  Tuesday 30th June at 11pm

Interview date: Friday 10th July

Salary: £48,000 p/a pro rata 

Contract: 1 year fixed term (covering a maternity leave position)

The Southmead Project is an equal opportunities employer providing free specialist counselling and support for survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirm each person as an individual.

We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage a supported, well-rounded and enriched practice:

• Paid supervision for 1.5 hours per month, with an external supervisor of that person’s choice

• Line management for 1 hour per month

• Training budget of £500 per year to spend on relevant training of that person’s choice

• Employer pension contribution of 5%

• Generous annual leave allowance and paid sick leave

• Cycle to work scheme

• Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice

Therapeutic Management

• To manage and support a staff team, including the Head of Active Recovery, a Counselling Lead, Nexus Counselling Manager, a Family Support Group Facilitator, and administrators.

• To oversee all of the charity’s therapeutic services and ensure that efficient and high-quality services are delivered.

• To be the charity’s Designated Safeguarding Lead to respond effectively and efficiently to safeguarding concerns.

• To ensure staff are sufficiently trained in adult and child safeguarding and that training records are kept up-to-date.

• To oversee the charity’s pre-trial therapy processes and be a point of contact for the police.

• To develop and improve the charity’s therapeutic services, including any expansion of the services.

• To manage therapeutic recruitment, inductions and training.

• To hold monthly staff meetings and service team meetings when needed.

• To oversee the individual and group supervision arrangements and reporting for all staff. 

• To manage and have overall responsibility for the ongoing use of an online Case Management System, ensuring that data is inputted accurately for reporting purposes.

• To support the charity’s quality assurance and development of its services through monitoring  and responding to client feedback and outcomes data.

• To develop the charity’s survivor voice work and ensure that the charity’s services are informed by survivors and their lived experience. 

• To manage any complaints raised by clients. 

Leadership

• To work collaboratively as part of a Leadership Team to make decisions and resolve issues affecting the day-to-day running of the charity and management of its staff team.

• To strategically plan and develop the therapeutic services of the charity.

• To develop relationships with partner agencies and professionals to raise awareness of our therapeutic services and strengthen our work.

• To build and maintain a positive working relationship with the Board of Trustees.

• To attend and contribute to trustee meetings and trustee working group meetings, reporting on the therapeutic services and any clinical matters arising. 

• To assist in promoting the charity by attending all relevant meetings directly connected with your work.

• To undertake any other duties appropriate to the needs of the charity.

Client Work

• To provide one-to-one counselling for survivors of abuse of all genders, both online / by phone and face-to-face, with a caseload of approximately 4 clients. 

• To maintain confidential and accurate counselling notes of all sessions.

• To attend monthly one-to-one clinical supervision with a supervisor approved by the Southmead Project. (Supervision is a requirement of this charity as members of the British Association of Counselling and Psychotherapy).

• To attend monthly one-to-one line management meetings.

• To work to the British Association of Counselling and Psychotherapy ethical guidelines.

• To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

• All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.

Please see attached job description for full details.