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Medecins Sans Frontieres / Doctors Without Borders (MSF)1026588, London (Hybrid)
£41,902 per year
Posted 6 days ago
Closing tomorrow
Momentum Children's Charity, Remote
£27,000 - £32,000 FTE pro rata, depending on experience
We support children and families when they need us most. This role will help us build a stronger, more visible presence across Sussex.
Posted 2 weeks ago
Catalyst Support, Woking, Surrey (Hybrid)
£32,000 (Pro rata)
Posted 1 week ago Apply Now
Closing tomorrow
Reducing the Risk of Domestic Abuse, Oxford, Oxfordshire (Hybrid)
£70,000 - £75,000 per year
An exciting opportunity for a visionary, trauma-informed leader to shape the future of multi-agency domestic abuse support in Oxfordshire.
Posted 1 week ago Apply Now
Closing in 4 days
National Energy Action, Newcastle upon Tyne (Hybrid)
£32,062 - £36,983 per year
Join NEA as our next Finance Officer and help strengthen our financial systems while growing your career in a supportive national charity.
Posted 2 days ago
TACT, Blyth (Hybrid)
£42,032 per annum +750 Homeworking Allowance per annum + £1,500 OOH allowance per annum (once on the rota)
Posted 2 days ago
Share Community, Multiple Locations (On-site)
£33,862 per year plus 5% pension
Posted 1 week ago Apply Now
Closing in 7 days
Child Poverty Action Group, Glasgow (Hybrid)
£42,605 per year
Excellent communicator to make good quality income maximisation advice and support more easily available to families in Scotland.
Posted 1 week ago
Closing in 4 days
The Friendly Trust, Cardiff, Cardiff (On-site)
£26,620 - £28,983 per year
Posted 1 week ago Apply Now
Page 25 of 70
SE1, London (Hybrid)
£45,000 per year
Full-time
Permanent or contract (4 years)
Job description

Help residents feel informed, supported and confident throughout vital building safety and remediation projects. Join Peabody's Resident Engagement and Compliance team and make a real difference by delivering exceptional customer service, clear communication and positive outcomes for our communities.

We're looking for a passionate and proactive Remediation Resident Engagement Officer to be the trusted link between residents, contractors and internal teams during fire remediation and building safety works. This is a rewarding opportunity for someone who thrives on building relationships, resolving complex issues and ensuring residents remain at the heart of every decision.

In this role, you'll act as the primary point of contact for residents throughout their remediation journey, providing reassurance, managing enquiries and complaints, and ensuring people are kept informed every step of the way. Your ability to communicate clearly, demonstrate empathy and build trust will be key to delivering an excellent resident experience.

Working closely with teams across Home Ownership, Housing Management, Asset Management, Legal and Fire Safety, you'll support the delivery of remediation programmes while helping ensure compliance with relevant legislation and regulatory requirements. You'll maintain accurate records, monitor project information, assist with leaseholder and landlord certification processes, and contribute to service improvements through data analysis and resident feedback.

This role would suit someone with experience in housing, resident engagement, leasehold services, property management, customer service or compliance who enjoys working in a fast-paced environment and managing a varied workload. You'll be organised, solutions-focused and confident building relationships with a wide range of stakeholders.

What you'll bring:

  • Excellent customer service and relationship-building skills.
  • Experience handling complex enquiries, complaints and escalations.
  • Strong organisational skills with the ability to manage competing priorities.
  • Confidence maintaining records, databases and compliance documentation.
  • Excellent written and verbal communication skills.
  • A proactive, resident-focused approach with great attention to detail.
  • Knowledge of housing, leasehold services, compliance or building safety practices would be advantageous.

At Peabody, you'll be part of an organisation committed to creating safe, sustainable communities and delivering outstanding services to residents. Whether you're seeking a permanent opportunity or a fixed-term role, this is your chance to contribute to a high-profile building safety programme while developing your career in a supportive and purpose-driven environment.

Apply today and help us make a lasting difference to residents' lives by ensuring they feel heard, supported and informed throughout every stage of their remediation journey.

Application resources
Organisation
Peabody View profile Organisation type Registered Charity Company size More than 1000
Posted on: 10 August 2026
Closing date: 31 August 2026 at 09:41
Job ref: TP/29520/1288
Tags: Communications, Project Management, Legal / Law, Customer Service, Housing, Operations, Compliance / Quality, Customer support, Data Analysis, Database Management, Engagement / Outreach, Health and Safety, Information Management, Partnerships, Property Management, Risk Management