Policy communications manager jobs

Hybrid - London based 2 days per week

This exciting role will support the Events and Community team deliver their third-party event portfolio, focusing on the 2027 Double TCS London Marathon. We have one of the biggest marathon teams, with nearly 800 runners, so we are looking for someone to join our busy team to help raise vital funds for young wheelchair users.

The postholder will provide the day to day administrative and operational support in the lead up to London Marathon, including application processing, database management, deliver great customer service and stewardship, as well as supporting with race week logistics. This is an exciting opportunity to play a key role in delivering one of the UK and Whizz Kidz's largest and most important fundraising events. You will also assist with activities across the wider events portfolio.

The person

You will be an enthusiastic and organised individual with strong administration and communication skills. Previous experience in an administrative or fundraising environment would be an advantage, but most importantly, you’ll bring a collaborative approach and willingness to learn.

You will have a strong eye for detail, great organisational skills and a pro-active approach to work. You will understand the importance of delivering exceptional supporter care and working as part of a team to deliver events.

Key accountabilities

• Be the first point of contact with the Events and Community team, overseeing a shared inbox
• Review and process marathon applications in a timely manner, keeping records up to date
• Maintain accurate participant records within the CRM database.
• Responsible for responding to participant enquiries and provide excellent supporter care.
• Monitoring and maintain accurate fundraising records, including coding income
• Coordinate administrative processes to support event delivery.
• Support planning and implementation of race week logistics.
• Build strong working relationships with other members of the Events and Community team and the wider Fundraising team

The post holder will also

• Work within all policies, procedures and budgets set by Whizz Kidz.
• Act at all times in the best interest of Whizz Kidz.
• Form effective working relationships with all colleagues members, volunteers and outside organisations as appropriate.
• Take responsibility for ensuring that the policies and procedures relating to Health & Safety in the workplace are adhered to at all times.
• Respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.
• Not disclose to an unauthorised person any confidential information acquired through official duties unless they have received official permission to do so.

The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope and job rank of the post.

Please note: This post is subject to an enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.

Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

For full information and to apply please visit our website via the Apply Button.

Please note: only candidates successful in obtaining an interview will be contacted.

We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.

Closing date: Tuesday 1st September at 9am

Interview Dates: Friday 4th September and/or Monday 7th Septembe

St James’s Piccadilly is a Church of England parish in the heart of London. In addition to the regular services, a large and dynamic congregation, and committed staff team, we run and support a network of people with refugee asylum seeker lived experience, offering practical help and pastoral care as well partnering with organisations that support refugees and people going through the asylum system.

The successful candidate will have working knowledge and proven experience of the process of claiming asylum in the UK from first arrival to leave to remain and proven experience in supporting individuals going through this process; at least 2 years’ experience of working with volunteers, and team building networks of support; at least 2 years’ experience of providing pastoral care with people who have experienced significant trauma; understanding and appreciation of promoting and championing equity, diversity, inclusion and belonging. Excellent understanding of Microsoft Office 365, computer literacy and online communication including social media.  

Candidates do not have to identify as Christian or belong to a religious faith, but the successful candidate will be in sympathy with, and actively promote St James’s ethos and values.

St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.

Full role description and including application details can be downloaded from our website.

Closing date for applications: midday Friday 25th September 2026

Interviews:  planned for Thursday 8th October 2026

Job purpose: We are looking for a Clinical Lead to provide visible clinical leadership and assurance across Brake’s National Road Victim Service and wider organisational clinical practice, ensuring that services are safe, evidence-led, trauma-informed and consistently delivered.

The role will lead clinical governance and safeguarding development, strengthen quality assurance and risk management, provide specialist clinical and safeguarding guidance, and build workforce confidence through learning, reflective practice and professional development.

Working closely with leaders, managers and practitioners, the Clinical Lead will promote accountability for clinical standards, support consistent quality across regional teams and ensure learning from incidents, complaints, reviews and audits translates into service development.

The postholder will act as the lead for trauma-informed practice within NRVS and support the embedding of trauma-informed approaches across the wider organisation, ensuring practice reflects current evidence, professional standards and changes in the external landscape.

The role will support service resilience and operational improvement from a clinical perspective, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.

The Clinical Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: You will be a credible, compassionate and accountable clinical leader with the professional confidence to provide visible assurance on clinical safety, safeguarding, quality and risk across NRVS.

You will combine strong clinical judgement, analytical thinking and constructive challenge with the ability to translate evidence, quality intelligence and learning from incidents, complaints, reviews and audits into practical service improvement.

You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers, caseworkers and senior leaders to apply safe, consistent, evidence-led and trauma-informed practice.

Specifically seeking candidates with:

· Credible clinical leadership, with the ability to provide assurance to senior leaders and the Board, promote accountability and influence safe, consistent practice across teams.

· Clear communication, influencing and relationship-building skills with practitioners, managers, executives, trustees and external stakeholders.

· Ability to provide specialist clinical and safeguarding advice on complex cases, while supporting others to make safe, proportionate and evidence-led decisions.

· Strong facilitation, training and reflective practice skills, with the ability to design and contribute to professional development for caseworkers and managers.

· Ability to analyse evidence, risk, quality intelligence, service outcomes and client journey information, and translate insight into improvements in impact, efficiency and service delivery.

· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and provide clear assurance on clinical safety and quality.

· Ability to support Regional Managers and senior leaders to lead teams confidently through change while maintaining safe, evidence-led and trauma-informed practice.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

We need a Programme Director to lead a tri-borough initiative tackling serious youth violence across Kilburn, Queen's Park and surrounding communities.

This is a challenging and a rewarding role where you will be exercising your considerable judgement, diplomacy and practical project management skills.

Shared Ground is an innovative, co-funded project, seeking to work for the benefit of young people at risk of serious youth violence, with buy-in from stakeholders including Local Authority senior leads and Central government.

If you have a passion for the value and importance of community-based work in supporting positive futures for young people, why not help ensure that this ambitious programme thrives?

See the job description for more details.

About the role 
We are excited to be recruiting a University Events Officer to join The Scholars Programme team. 
This role will be central in ensuring that we consistently deliver exceptional programme events for students across the UK by working closely with our university partners.
The University Events Officer will help ensure that online, in-school and on-campus events are designed and delivered to a high standard, and provide a rich, sector-leading experience to students aged 9-17. The University Events Officer will confidently build and maintain event planning relationships with a wide range of university stakeholders. They will work directly with colleagues in the Scholars Programme team and collaborate closely with other teams in the 
charity, leading on a number of internal processes.
They will be up to date with the widening access and participation agenda and familiar with the challenges and opportunities facing the UK higher education sector.   
The role requires a highly organised and detail-oriented professional who will champion the charity’s values, support the whole team, and proactively find ways to improve what we do. 
This role will involve some travel across the UK to support the planning and delivery of events at our different university partners. 
While this role can be based at either our Leeds or London office, some travel will be required (mainly to London) for events and to attend in-person meetings. 

About you 

The role will best suit someone who:

• Has experience of managing events, digitally and in person 
• Has knowledge of the Higher Education sector in the UK, in particular the access and participation agendas 
• Has experience working with or within Higher Education institutions to deliver widening participation activities
• Has experience managing multiple stakeholder relationships
• Has demonstrable session design and delivery skills, including for pupils and adults, and is confident using digital systems for event delivery
• Is capable of adapting quickly to new systems and interfaces 
• Has excellent knowledge and confidence using Office 365 applications and different IT platforms including CRM systems 
• Essential – adheres to information security policies included in the charity’s ISO 27001 manual and complete information security training 
• Has a demonstrable passion for furthering The Brilliant Club’s mission

About The Role

We are currently recruiting for two Practice Lead positions. One role will support Local House Projects (LHPs) in the North, while the location and focus of the second role is still to be confirmed.

As a Practice Lead, you will have primary responsibility for supporting a group of LHPs, while also contributing to wider areas of our work. You will work alongside staff within LHPs to create environments where young people are supported to make a positive transition into adulthood.

A key part of the role is working in partnership with the Care Leavers National Movement and the wider House Project team to ensure that young people remain at the heart of everything we do. You will support young people to shape and drive their own LHPs, while helping to develop and share excellent practice at both local and national levels.

About the organisation

The charity was established in August 2018 as a Charitable Incorporated Organisation (CIO), they support local authorities in setting up Local House Projects for young people leaving care. Believing every care leaver should have this option, the charity empowers them to create and sustain homes.

The initiative, co-designed with young people, began by asking, "What makes a house a home?” Local House Projects in England and Scotland help care leavers transition into permanent tenancies, fostering a supportive community. The charity has helped over 780 young people successfully move into their own homes, with no evictions or tenancy breakdowns, ensuring a secure start for their futures.

This role has become available due to growth of the charity.

About You

We are looking for someone who is motivated and believes that with the right support care experienced young people can achieve great things and should be at the heart of all decisions that affect their future.

You will need to have the following skills and experience:

• A Social Work qualification
• An understanding of Child development, Trauma informed care and Social pedagogical approaches
• An understanding of the care system
• Experience of working in a local authority social work team
• Experience of managing and supervising staff

Find out more

If you’re excited by the opportunity to build something transformative, we’d love to hear from you -

You are invited to join the online briefing on Thursday 20th August at 11am.

Please register in advance for this meeting: https://us06web.zoom.us/meeting/register/IlaScDG1SaGHlhkiyz7vOw

After registering, you will receive a confirmation email containing information about joining the meeting.

How to Apply

Submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 31st August 2026.

We welcome applications from all backgrounds. If you require adjustments during the process, let us know.

Interviews are due to take place on 7th and 8th September 2026.

Benefits include:
🏖️ 31 days annual leave plus bank holidays
💰 10% pension contribution
🔄 Salary sacrifice options
🏡 Hybrid working
📚 Professional development opportunities

ALDER HEY CHILDREN'S CHARITY 

Job title: Executive Assistant 
Salary: £31,125 - £39,823 

Hours: 37.5 hours per week 
Location: Alder Hey Children's Charity (based within the hospital), Liverpool. Hybrid working available. 

About us 

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year. 

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting-edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward. 

About this role 

This is an exciting opportunity to join the Charity as an Executive Assistant, providing high-quality support to the Senior Leadership Teamand support for the governance functions. 

You will manage complex diaries, coordinate meetings, and deliver key administrative support in a fast-paced environment. Working closely with senior leaders and the Executive Affairs and Governance Manager, you will ensure deadlines are met, confidentiality ismaintained, and operations run smoothly. 

The successful candidate will be proactive, organised, and resourceful, with excellent communication skills and the ability to prioritise competing demands. This rewarding role offers variety, responsibility, and the chance to make a meaningful impact across the organisation. 

Key responsibilities will include: 

Executive and administrative supportfor the Senior Leadership Team 

• Provide high-quality, proactive executive and administrative support to the Senior Leadership Team.This willincludesupportingthe management of complex diaries and inboxes, coordinating appointments and meetings, resolving schedulingconflictsandanticipatingrequirements and priorities. 

• Support charity-wide projects, initiatives and working groups, coordinating activity and following up actions asrequired. 

Governance Function Support 

• Support the Executive Affairs & Governance Manager inmaintainingeffective, well-organised governance processes and delivering governance-related activities across theCharity and its subsidiary. 

• Provide administrative support to the Trustee Board and other Boards,Committeesand working groups, including scheduling meetings,coordinatingand collating agendas and papers, attending meetings, draftingaccurateand professional minutes,maintainingactionlogsand following up agreed actions. 

Event Planning 

• Support the planning, organisation and delivery of high-quality internal and external meetings and events, includingManager and Senior Leadership Team meetings,workshopsand other events at internal and external venues. 

• Coordinate eventlogistics, including venues, suppliers, attendees, materials, catering,technologyand other requirements, ensuring events run smoothly and delivergood valuefor money. 

Stakeholder Engagement and Collaboration 

• Build positive and effective working relationships across the Charity and with colleagues at Alder Hey Children’s NHS Foundation Trust and other key partners, supporting collaboration and shared organisational priorities. 

• Maintain the highest standards of confidentiality, professionalism and discretion when handling sensitive information and engaging with internal and external stakeholders. 

Please see the attached Job Description and Person Specification for more information. 

Our Values 

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families. 

Courage 

We try new things, take risks and innovate. We speak up, take accountability and act with responsibility. 

Together 

We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues. 

Passion 

We are passionate about what we do and inspire others. 

Magic 

We are creative, fun and child-led, creating special moments and going the extra mile. 

Additional Information 

In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance. 

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs. 

Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults. 

The post holder will be required to complete an enhanced DBS disclosure check. 

How to apply 

You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions: 

• How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

• Why do you want to work for Alder Hey? 

Additional information is included within the Job Description and Person Specification.

Closing date: Monday 14th September 2026, 12pm 

Interviews will be held in person at Alder Hey on Tuesday 22nd September 2026 

Occupational Requirement
Due to the nature of this role, which includes leading and providing direct support within our Women’s Night Shelter, this post is open to women only under the occupational requirement provisions of Schedule 9, Part 1 of the Equality Act 2010.
The post holder will work closely with vulnerable women who have experienced multiple disadvantages, including domestic abuse, sexual exploitation and gender-based violence. We consider that being a woman is a proportionate occupational requirement for this role in order to maintain the safety, dignity and wellbeing of the women using the service and to deliver effective trauma-informed support.
Please not the successful candidate will also work alongside colleagues and provide support to guests, of all genders, as part of their wider duties.

Team: Casework

Location: Argon House, 2 Argon Mews, London SW6 1BJ, at our partner sites and from home

Duration: Permanent

Reporting to: Head of Casework

Responsible for:          Caseworkers based across our partner Day Centres plussome budget allocation for MD casework expenses

Hours of work: 40 (5 days per week including lunch break)

Overview of the role

The Senior Caseworker – MD Lead plays a dual role in delivering high-quality casework services while providing specialist support and guidance to colleagues working with guests experiencing multiple disadvantages. The role provides advice, advocacy and casework support to a caseload of guests across our homelessness and vulnerable housing services, with a particular focus on those presenting with long-term, complex and multiple needs.  The postholder will share their knowledge, skills and experience to support colleagues, strengthen their understanding of complex needs, and develop their confidence and ability to work effectively with guests. The role will also contribute to a collaborative, multi-disciplinary approach, ensuring guests receive coordinated, person-centred support.

Internal relationships

All staff, volunteers and guests

External relationships

External service providers and partner organisations

Areas of responsibility

1. Advice and advocacy

· Providing an advice and advocacy service to a caseload of guests from across all our services for the homeless and vulnerably housed who present with long-term and complex needs, caseworking a smaller and more consistent caseload than other members of the team but working with them more intensively. 

· Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals, primarily to access and maintain accommodation and develop durable support networks 

· Attending appointments with guests as needed and carrying out home visits 

· Working with Caseworker colleagues to strengthen their understanding of complex needs, developing their confidence and ability to work effectively with guests

· Creating best practice guidelines to ensure consistency and accessible support.

· Working with colleagues to ensure acceptable workloads are maintained.

· Providing advice, advocacy and support to Emergency Night Shelter Guests; visiting Emergency Night Shelters in the evening as required.

2. Internal liaison

· Building and maintaining working relationships with Caseworker colleagues.

· Liaising with the Fundraising & Comms team to develop meaningful case studies to assist with fundraising campaigns.

· Working with the Operations team to ensure the Emergency Night Shelters are successful and building relationships with Night Shelter staff to encourage communication and team building.

3. External liaison

· Referring guests to accommodation providers, health services and other relevant support services, as necessary, and actively facilitating their ongoing engagement with these 

· Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services 

· Attending meetings with the casework team, external service providers and partner organisations when required, engagement with Reflective Practice sessions 

· Liaising with volunteers at both Night Shelters and Day Centres.

4. Women’s Night Shelter lead

· Responsible for the day-to-day leadership and coordination of the casework provided to the women’s night shelter over the winter months.

· Ensuring that women accessing the service receive high-quality, person-centred support, advice and advocacy, both by taking on a caseload of clients and supporting the other caseworkers involved in the women’s night shelter. Helping guests to address immediate needs, while supporting them to access appropriate housing, health, welfare, legal and other specialist services.

· Participating in a weekly casework drop-in for guests of the women’s night shelter over winter; providing a safe, welcoming and trauma-informed environment to deliver casework to women experiencing homelessness, insecure housing and multiple disadvantages.

· Maintaining all safeguarding and risk management protocols.

5. Monitoring impact and administration

· Collating statistics and outcome measurements of the casework service for both internal and external use 

· Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g., GDPR), including accurate and up-to-date case notes using our internal In-Form system 

· Adherence to all Glass Door policies and procedures, including compliance with safeguarding procedures 

· Managing a small casework budget 

· Proactively identifying areas for improvement and development of service provision

· Undertaking any other duties to aid the good running of the project, as required by the charity 

6. Line Management responsibilities

· Line manages up to three Caseworkers, providing support, direction and accountability.

· Carry out annual appraisal, track training & development and oversee professional development.

Person Specification

Essential

· At least two years’ experience of working one-on-one with - and assessing the needs of - homeless people or similar disadvantaged client groups 

· Empathetic attitude to homeless and vulnerably housed people, including those with ongoing complex needs 

· Ability to sensitively maintain boundaries with challenging individuals whilst promoting a trauma-informed approach to care 

· Ability to adopt an assertive approach when needed

· Personal resilience while working with challenging individuals coupled with an understanding of one’s personal and professional limits 

· Up-to-date knowledge of the welfare issues and legislation affecting homeless people 

· Ability to expand own knowledge and to adapt in order to advocate for guests in unfamiliar areas of care and support 

· Knowledge of relevant support services available to homeless people, particularly in West London 

· Confident approach to, and experience of, dealing with persistent challenging behaviour, conflict and distress 

· Ability to maintain good relationships with colleagues and external service providers 

· Highly organised with strong time-management skills 

· Ability to keep clear and up-to-date case records 

· Proactively identifying areas for improvement and development of service provision

· Undertaking any other duties to aid the good running of the project, as required by the charity 

· Ability to work independently and take the initiative to make important decisions

· Flexible and supportive team member with excellent communication skills 

· Ability to adhere to and implement Health & Safety, HR and operational policies 

· Understanding of and commitment to Equal Opportunities 

Desirable

• Experience of working alongside volunteers

Other

• Has eligibility to work in the UK
• To be able to adhere and work within Glass Door’s policies and procedures
• To participate in meetings, supervision meetings and in any trainings as required
• To be responsible for own’s professional development

We are looking for a full time Receptionist to work at our Day Centre - this is a new and exciting role suiting applicants who are both well organised and enjoy interacting with people.

Who should apply?

This role would be suitable for someone:

• wishing to begin a career in Wandsworth and/or in the Charity sector
• wishing to make a difference to the lives of older people
• who would like meaningful contact with clients
• who wants to become part of a hard-working, caring, compassionate and supportive staff team

Previous administrative and reception experience may be beneficial, but the role will include a comprehensive induction and full training will be provided.

Context

Age UK Wandsworth manages the Gwynneth Morgan Day Centre, delivering flexible support to older people, adults with disabilities, and adults with dementia. Clients come to the Day Centre to participate in stimulating activities of their choice.

This is a unique opportunity for someone with great energy, efficiency and enthusiasm to work closely with our experienced Day Centre Team to manage and further develop “a day centre with a difference” in Wandsworth.

Job Summary

The Volunteer Coordinator is a National Lottery funded role supporting our Post-Diagnosis Support Programme and ensuring that volunteering is embedded across ReMind UK.  This is a proactive role which would suit someone with great organisational and people skills who enjoys supporting individuals and groups and working on a variety of activities.  The role will work with ReMind UK's Engagement team identifying and creating volunteering opportunities across the organisation, managing recruitment through community work and marketing, and implementing stewardship and evaluation processes for volunteers and ambassadors. As a key part of our Post-Diagnosis Support Programme, the role will ensure volunteers have an outstanding experience, working in a positive environment. 

ReMind UK overview

ReMind UK is an independent charity and internationally renowned centre for research, diagnosis and treatment of neurodegenerative diseases. Our research aims to improve life for people with dementia and their families and carers, and to find drug and non-drug treatments for people with conditions such as Alzheimer's disease and other diseases predominantly affecting older people. Our contracted NHS Memory Clinic service, private memory assessments and allied activities provide support to people affected. We are currently in an ambitious phase of development looking to increase our clinical and academic research programme. We work closely with the Universities of Bath, Bristol and other research Institutions, both nationally and internationally and with the Royal United Hospital, Bath.

KEY RESPONSIBILITIES 

1. Oversee recruitment of ReMind UK’s volunteers through building relationships and partnerships in the community and establishing effective recruitment materials and channels.

2. Work with the ReMind UK team to identify opportunities for volunteer roles to support and add value to the business.

3. Collaboratively create role descriptions and person specifications for volunteer roles.

4. Identify barriers to engagement, particularly from under represented groups and communities experiencing exclusion, and develop accessible new opportunities to engage potential audiences.

5. Support the Post-Diagnosis Support Programme Manager to identify opportunities for beneficiaries to support post diagnosis courses and events through volunteering.

6. Create and maintain accurate Risk Assessments for all volunteer roles and activities.

7. Ensure volunteers receive an excellent onboarding experience including induction and training.

8. Regularly check-in with volunteers and support ReMind UK staff to effectively manage and support their volunteers.

9. Ensure that volunteers deliver a high quality experience to beneficiaries while adhering to the objectives of their role in line with good practice and any health and safety guidelines. Ensure that they are well supported and supervised and that any training needs are identified and addressed in a timely manner.

10. Produce and regularly refresh volunteer materials including handbook and welcome pack.

11. Work with ReMind UK’s Marketing colleagues to keep the website up to date with volunteering opportunities and stories and provide engaging content for social media.

12. Maintain volunteer and enquirer data on the charity’s CRM ensuring compliance with GDPR and agreed data retention protocols at all times.

13. Monitor volunteering and community outreach activity through regularly collecting quantitative and qualitative insight, producing quarterly reports as requested by Head of Engagement.

14. In collaboration with Head of Engagement, design and deliver a stewardship programme for volunteers ensuring consistency of approach and continued improvement, building a sense of inclusion and value for volunteers and ambassadors.

15. Maintain a thorough understanding of Health & Safety issues around working with volunteers and ambassadors and ensure that all feedback, accidents or incidences are recorded, evaluated and used to adjust activities accordingly.

 This job description is intended to provide a broad outline of the main responsibilities only.

Interview date: W/C 7th September 2026

What you will do as part of our team

• Providing a specialist advice and advocacy service to the homeless guests of our services, which include partner day centres and night shelters through the winter season.
• Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
• Attending appointments with guests occasionally when needed
• Referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary
• Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services.
• Attending meetings with the casework team, external service providers and partner organisations when required
• Collating statistics and outcome measurements of the casework service for both internal and external use
• Maintaining a wel-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g. GDPR)
• Managing a small casework budget
• Undertaking any other duties, as required by the charity

Person specification

Essential

• At least one year experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
• Empathetic attitude to homeless and vulnerably housed people
• Up-to-date knowledge of the welfare issues and legislation affecting homeless people
• Knowledge of relevant support services available to homeless people, particularly in West London
• Confident approach to, and experience of, dealing with challenging behaviour
• Ability to maintain good relationships with colleagues and external service providers
• Highly organised with strong time-management skills
• Ability to keep clear and up-to-date case records
• Experience and competent in MS Office packages
• Ability to work independently and take the initiative to make important decisions
• Flexible and supportive team member with excellent communication skills
• Ability to adhere to and implement Health & Safety, HR and operational policies
• Understanding of and commitment to Equal Opportunities
• For night shelter caseworkers, willingness to work a minimum of one evening per week
• This post will require an enhanced DBS check prior and during employment

Desirable

• Ability to speak Polish, Romanian or other Eastern European languages
• Experience of working alongside volunteers

Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy. We are now seeking an Administrator to join our Programmes teams at this pivotal time. This opportunity is available on permanent basis.

We are looking for an organised, compassionate, and proactive Administrator to join our team. This is an exciting opportunity to play a vital role in ensuring survivors can access the support they need by coordinating referrals, managing enquiries, and providing administrative support across our services. The successful candidate will have experience receiving, processing, and responding to sensitive and potentially distressing information, demonstrating a trauma-informed, compassionate, and non-judgemental approach in all interactions.

About the Role

The Administrator is one of the first points of contact for survivors, professionals and partner agencies. You will coordinate and process referrals, maintain accurate records, support survivor communications and provide flexible administrative support across RCSL services.
 

Key responsibilities include:

• Receiving and processing referrals across multiple services.
• Responding to enquiries from survivors, professionals and partner agencies.
• Maintaining accurate records and case management systems.
• Supporting service delivery through high-quality administration.
• Coordinating information, correspondence and documentation.
• Supporting monitoring, audits and data quality checks.
• Maintaining confidentiality and compliance with GDPR requirements.
• Identifying and escalating safeguarding concerns where appropriate.
• Working collaboratively with service managers and colleagues to ensure effective referral pathways.

About you

• Highly organised with excellent attention to detail.
• Compassionate, approachable and professional.
• Confident managing multiple priorities in a busy environment.
• Experienced in providing high-quality administrative support.
• Comfortable handling sensitive and confidential information.
• Skilled in communicating with a wide range of people, including vulnerable individuals.
• Committed to trauma-informed, survivor-centred and anti-discriminatory practice.

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.

This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Interim Head of Theraputic Services, Director of Programmes and one other panel member.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.

Post holder will be required to undertake Basic DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit:

• Your CV and a cover letter outlining your suitability for the role.
• Interview date(s): This opportunity will remain open until filled. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
 We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Public Affairs and Media Officer (Westminster)
£33,419 - £36,891 pa plus excellent benefits
London and hybrid working
35 hours per week, full-time

As Public Affairs and Media Officer, you willsupport the policy, public affairs and influencing activities of the College in line with agreed priorities, focusing on our engagement in Westminster and with the UK Government.

You will provide comprehensive monitoring of political and legislative developments in Westminster to ensure the College can proactively influence decision makers and to ensure our members are kept up to date.

You will also support our proactive and reactive media and communications activity related to our political influencing in Westminster.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.

Closing date: 1 September 2026
Interviews: 16 September 2026

Supervision: Reporting to the CEO
 

Hours: 2.5 days per week (0.5 FTE) (flexible working pattern possible)
 

Venue: Remote based working with some requirements to attend events and key meetings.
 

Salary: £50,000 per annum Pro Rata (pay framework with annual increments in development)
 

Role purpose
The purpose of this role is to provide expert employment law advice and support to Citizens Advice Lewisham leadership and the wider organisation. The HR Lead will ensure the organisation maintains compliance with all employment law obligations, mitigate legal risks, provide specialist guidance on complex HR matters, and support the development of robust HR policies and procedures. This role will work closely with senior management to ensure best practice in all aspects of employment relations.

Principal tasks and responsibilities

Employment Law Advice & Compliance:

• Provide expert employment law advice to senior management and the board on complex HR matters, including dismissal, redundancy, discrimination, and performance management.
   
• Conduct legal risk assessments on proposed HR actions and advise on mitigation strategies.
   
• Ensure the organisation complies with all relevant employment legislation including the Employment Rights Act, Equality Act 2010, GDPR, and the Health and Safety at Work etc. Act 1974.
   
• Advise on and support the handling of employment tribunal claims and disputes.
   

Employee Relations & Dispute Resolution:

• Lead and conduct disciplinary, capability, and grievance matters, ensuring fair and consistent procedures.
   
• Support management in sensitive HR situations including redundancy, settlement agreements, and dismissals.
   
• Provide mediation advice and support for internal disputes.
   

HR Policy Development & Review:

• Develop, review, and update comprehensive HR policies and procedures to ensure they meet legal requirements and reflect organisational values.
   
• Provide guidance on policy implementation across the organisation.
   
• Conduct legal audits of existing policies and recommend improvements.
  Recruitment & Employment Contracts:
   
• Review and advise on employment contract templates to ensure legal compliance and protection of the organisation.
   
• Provide legal guidance on recruitment processes and equal opportunities compliance.
   

Data Protection & Safeguarding:

• Advise on GDPR compliance relating to employee data and HR information.
   
• Support safeguarding policies and procedures relevant to employment.
   

Communication & Collaboration:

• Work effectively with senior management, staff, and external advisors (e.g., ACAS, legal representatives) to resolve HR matters.
   
• Communicate complex legal concepts clearly and accessibly to non-legal stakeholders.
   

Flexibility & General Duties:

• Demonstrate flexibility in supporting the organisation and undertaking duties as required by the line manager.
   
• Support strategic HR initiatives aligned with the organisation's mission and values.
   

Person Specification
Essential:

• Commitment to Citizens Advice Lewisham's aims and principles.
   
• CIPD Level 5, 6, or 7 qualification in HR or equivalent professional qualification demonstrating advanced HR expertise.
   
• Extensive and demonstrable knowledge of UK employment law and regulatory compliance.
   
• Minimum 5 years' experience in HR, with significant specialism or focus in employment law/relations.
   
• Strong experience in policy development and employment relations.
   
• Experience of handling complex HR matters, disciplinary procedures, redundancy, and employment disputes.
   
• Excellent communication skills, both written and oral, with the ability to explain complex legal concepts clearly.
   
• Ability to work independently and demonstrate sound judgment on sensitive matters.
   
• Strong attention to detail and organisational skills.
   
• Proactive, professional attitude with a commitment to continuous learning in employment law.
   

Desirable:

• Understanding of the charity and advice sector

Please note that, due to the high volume of applications we receive, we may not be able to respond to every applicant individually. If you have not heard from us within four weeks of the closing date, please assume that your application has been unsuccessful on this occasion.