Records manager jobs

The Service Desk Analyst is a key role within the Technology function, acting as the first and second line of support for end users across the organisation. The role is focused on delivering a high quality, customer centric support service aligned to ITIL best practice, ensuring incidents and service requests are resolved efficiently, within agreed Service Level Agreements (SLAs), and with minimal disruption to business services.

The post holder will play an active part in incident, request, problem and change enablement processes, working collaboratively with internal teams and third party suppliers to restore service quickly, prevent recurrence of issues, and continually improve the end user experience.

Responsibilities

• Be the first point of contact for staff needing IT help, responding via phone, email, self-service portal and occasional desk-side support.
• Record and manage support requests using the IT system, making sure they are logged correctly and handled in a timely way.
• Resolve common IT issues at first and second level, passing more complex problems to senior teams when needed.
• Take responsibility for seeing issues through to completion and keeping users updated on progress.
• Set up accounts, equipment and system access for new starters, role changes and leavers, making sure access is added or removed when required.
• Help staff with their laptops, desktops, mobile devices, and everyday software.
• Support users with Microsoft 365 tools such as email, Teams, OneDrive and SharePoint.
• Assist with setting up and maintaining user devices and applications.
• Spot repeat issues and flag them to senior team members so longer-term fixes can be considered.
• Add helpful notes and simple guides to the team knowledge base to make it easier to resolve issues in future.
• Suggest practical improvements to the service based on day-to-day experience and user feedback.
• Work with other IT teams and external support providers when extra help is needed to resolve issues.
• Help follow up on supplier support calls and keep track of progress.
• Aim to resolve requests within agreed timeframes and provide a good level of customer service.
• Keep support records clear and up to date, including notes on what was done to fix issues.
• Assist with basic reporting by keeping tickets accurate and properly updated.
• Follow company policies on security, data protection and acceptable use.
• Support common Microsoft technologies, printers, mobile phones etc.
• Prepare equipment and accounts for new starters and ensure everything is ready for their first day.
• Occasionally travel to other organisation sites around the country to provide on-site support when required.

Essential

Knowledge/Experience

Education:

ITIL Foundation (or equivalent working knowledge)

Relevant IT support certification or demonstrable equivalent experience

Skills/Aptitudes:

• Excellent customer service and communication skills
• Strong troubleshooting and analytical ability
• Ability to work collaboratively across teams and suppliers
• Proactive mindset with a focus on continuous improvement
• Well organised, able to manage workload and meet deadlines

Knowledge/Experience:

• Strong and demonstrable experience providing 2nd line support across end-user and workplace technologies in a Microsoft-centric environment.
• Solid experience supporting Windows 10/11 desktops and laptops, including build, configuration, troubleshooting and user profile issues.
• Experience working day-to-day within a service desk / ITSM environment, managing incidents and requests beyond 1st line triage.
• High level of technical troubleshooting capability, able to diagnose and resolve complex or non-standard incidents and act as an escalation point for 1st line analysts.
• Experience working to SLAs and priorities, managing competing workloads and deadlines effectively.
• Experience supporting user lifecycle activities (Joiners, Movers, Leavers), including account setup, access changes and deprovisioning in line with security policies.
• Experience liaising confidently with both technical and non-technical users, including senior stakeholders.
• Experience supporting mobile devices (iOS / Android), Teams telephony and peripherals.
• Good working knowledge of Active Directory / Azure AD (Entra ID), including group management, permissions and basic identity troubleshooting.

Personal Attributes:

• Strong commitment to delivering a high-quality, customer-focused service.
• Takes ownership of issues end-to-end, ensuring users are kept informed until resolution.
• Calm and methodical under pressure, with a clear sense of urgency when restoring service.
• Strong attention to detail, particularly in ticket documentation and knowledge sharing.
• Proactive mindset, always looking for ways to improve service quality and reduce repeat incidents.
• Committed to continuous professional development and keeping technical knowledge current.
• Collaborative team player who supports colleagues and contributes positively to team culture.

Desirable

Education:

• Experience contributing to problem records, known errors or service improvement initiatives.
• Microsoft certifications (e.g. Modern Workplace, Endpoint, Azure Fundamentals).
• Experience working in a hybrid or multi-site organisation.

Closing date for applications is 19 August at 23:55.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

Please refer to job description. 

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Why apply?

This is a unique opportunity to lead a respected local charity at a pivotal moment in its development. You will have the opportunity to shape the organisation's future, strengthen its long-term sustainability and make a meaningful difference to the lives of refugees and people seeking asylum. 

We offer flexible working arrangements where appropriate, professional development opportunities and a supportive and committed Board of Trustees.

The role would suit someone with senior management experience who wants meaningful, flexible, part-time work;  someone looking for a stepping-stone into a more senior charity management role; and/or someone who wants a hands-on role in a small organisation where they will have autonomy and their contribution will be visible. 

We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive organisation that reflects the communities we serve.

Post outline

Location: Hybrid post. Part home-based, part at two locations in Rossendale
Salary: £35,900 pro-rata

Hours: 0.4 FTE  (flexible but must regulary include Tuesday and/or Wednesday mornings). We are seeking funding to increase this to 0.5 FTE

Duration of Contract: Initially 12 months.  Likely to  be extended for at least 12 months, depending on funding.

Closing Date: 2nd September.Interview date: 9th September.

About Us

Rossendale Refugee Support Group is a small, community-based charity committed to supporting refugees and people seeking asylum to rebuild their lives in safety . We provide practical advice, advocacy, support and opportunities for social contact to individuals and families living in Rossendale.  We currently have a single employee who leads service delivery, and over 20 highly committed volunteers.

We provide two weekly Drop-in sessions for clients, one at Haslingden Link on Wednesdaymornings (offering casework and social opportunities) and one at Bacup Maden Centre on Tuesday mornings (offering casework only).

We are a small charity entering a significant stage in our development. Having established a strong reputation locally we have recently secured a Local Authority contract for delivering refugee advice services.  We are now seeking a Director who can lead the charity at a time of transformation, capitalising on our increased financial security to improve our offer, develop strategic direction, and establish the charity on a more sustainable footing.  There is more information on our website.

Key Responsibilities

· Strategic Leadership.  Work with Trustees to develop and implement future direction of the organisation.

· Partnership development. Represent RRSG and build partnerships with funders, community organisations, national bodies, and other stakeholders.

· Fundraising. Lead the development and delivery of the organisation's fundraising strategy, identifying funding sources, preparing high-quality funding applications and reports, diversifying and strengthening income streams.

· Operational management. Provide overall leadership and management of the charity's services, ensuring services are high-quality and responsive to clients’ needs.

· Line management. Responsible for the Service Delivery Lead postholder.

· Financial management. In partnership with the Treasurer and finance group, oversee financial management.

· Information systems. Oversee the management of organisational records and information systems, ensuring data security, accurate collection, analysis and reporting, to support quality improvement and decision-making.

· Website. Ensure website is kept up to date and developed according to needs.

· Governance. Oversee organisational policies, procedures and risk management, ensuring compliance with relevant legislation, funders’ requirements and organisational policies.

· Casework. Provide input into casework service, normally a maximum one session/week, plus cover for absence of the Service Delivery Lead.

· Attending monthly board meeting to report back on service performance.

· Support to the Board of Trustees in fulfilling its responsibilities.

About You

We are looking for someone committed to our aims,  able to work autonomously,  excited to help shape our future with proven capacity to do so.

You will have:

· Strong commitment to the wellbeing of refugees and people seeking asylum

· Significant experience in a senior leadership or management role

· Experience in all aspects of management including finance, monitoring and evaluation, data systems, and people management

· Strong strategic planning, organisational development and project management skills.

· Excellent report writing, analytical, communication and interpersonal skills.

· Understanding of safeguarding and data protection requirements

· Willingness to work flexibly according to the charity’s needs

· Ablility to work on Tuesday and Wednesday mornings as needed.

Desirable characteristics:

· A successful track record of securing and managing funding

· Knowledge of the refugee and asylum sector.

· Experience of working within the refugee sector.

· Experience of working with trustees and charity governance.

· Experience of leading organisational change.

· Experience of managing externally funded projects.

· Personal experience of forced migration.

· Ability to speak relevant languages other than English

Our Brand and Marketing team is looking for a creative, strategic, and proactive B2B Marketing Manager (12-month fixed-term contract – maternity cover) to help grow awareness of the Trust among key delivery, referral and employer partners, ultimately increasing engagement with young people and supporting positive education, employment and training outcomes.

Working as part of a team of managers, you will lead the development and delivery of targeted marketing strategies that strengthen our relationships with partners and position the Trust as a trusted and impactful organisation within the sector. Your work will focus on increasing awareness of our services through partner and employer networks, using a blend of digital and traditional channels to reach professionals and organisations that support young people into opportunities and sustainable outcomes.

You will collaborate closely with our in-house creative services team to commission and review high-quality, partner-facing content, and use data and insight to continuously improve performance. You will also play a key role in identifying new opportunities to grow and deepen partnerships, including employer engagement activity that helps create pathways to employment for young people, ensuring our approach aligns with and supports our EDI strategy.

This role is perfect for you if you are confident using a range of marketing skills, including digital channels and campaigns, to engage professional audiences and generate referrals. You will have a strong understanding of the B2B marketing communications mix, knowing how to select the right channels and messages to influence and motivate partner organisations, employers and stakeholders.

It is an exciting time to join the team as we continue to embed our new name and brand. While this role is a maternity cover position, it comes at a period of significant opportunity, with a number of exciting new projects and initiatives in development. As such, we are looking for a self-starter who is comfortable taking ownership of new projects, driving them forward with confidence, and communicating progress, opportunities and impact effectively across the wider organisation.

This role offers a fantastic opportunity to make an immediate impact during a key period, contributing to high-profile activity as we continue to celebrate our 50th anniversary in 2026 while helping shape and deliver the next phase of our growth and engagement strategy.

Harris Hill is delighted to be working with a fantastic charity to recruit a passionate and experienced Community & Events Fundraising Manager.

This is an exciting opportunity to join a compassionate and ambitious organisation, leading the development and growth of charity's  Community & Events fundraising programme. Reporting to the Head of Public Fundraising, you will play a key role in shaping strategy, driving income growth and building a high-performing team that delivers exceptional supporter experiences.

About the Role

As Community & Events Fundraising Manager, you will lead and inspire a dedicated fundraising team, bringing structure, innovation and accountability to the Community & Events function. You will oversee a diverse portfolio of community fundraising activity, mass participation events and special events, while developing clear plans to achieve sustainable income growth.

Key responsibilities include:

• Leading and developing a motivated, high performing fundraising team
• Translating fundraising strategy into clear operational plans and delivery roadmaps
• Managing budgets, KPIs and income targets
• Driving supporter engagement and stewardship excellence
• Developing new fundraising products and events
• Using data and CRM insight to improve performance and supporter journeys
• Ensuring fundraising compliance and best practice
• Acting as an ambassador for the charity across the community

About You

We are looking for a collaborative and strategic fundraising leader with:

• Proven experience managing teams within a fundraising or income generation environment
• Strong Community and/or Events fundraising experience with a track record of income growth
• Experience managing budgets, KPIs and business plans
• Excellent leadership, planning and organisational skills
• Strong understanding of supporter stewardship and fundraising best practice
• Experience using CRM systems and data insight effectively
• A genuine commitment to the mission and values of hospice care

This role would suit someone who thrives on motivating others, improving ways of working and delivering meaningful impact through fundraising.

Salary: up to £42,000 per annum

Contract type: Permanent, full time

Location: London, hybrid working- 2 days in the office

Deadline: On rolling basis

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About us

NCT is the national charity for pregnancy, birth, infant feeding and early parenthood.

Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.

Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.

For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.

We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.

About the role

We're looking for a Content & Social Media Manager to lead NCT’s content production and social media activity, helping us connect with new and expectant parents through engaging, audience-focused content across our wide range of channels.

You'll be comfortable leading the Content Studio and developing high-quality content across video, email, web and other assets, while also taking ownership to manage NCT's social media channels, building engagement and identifying opportunities to jump on trends.

Working closely with colleagues across Marketing, Communications and Fundraising & Strategic Partnerships, you'll help bring marketing campaigns to life, support income-generating partnership activity and strengthen NCT's brand to ensure parents continue to see us as a trusted source of support throughout pregnancy and early parenthood.

You’ll work alongside and coach a Content & Social Media Officer, and enjoy blending hands-on delivery with strategic thinking. You’ll thrive in a fast-paced environment where one day you might be developing assets and writing copy for a major campaign launch in a

few weeks, and the next you’ll be producing social-first content reacting to a political announcement that day.

The role will include:

• Leading on the development and creation of engaging content across a range of channels including social, email, web, video and other campaign assets.
• Producing compelling copy, visual assets and short-from video content that reflect NCT's tone of voice and brand messaging.
• Managing NCT's social media channels, including Facebook, Instagram, LinkedIn and TikTok.
• Planning and coordinating social activity in line with campaign and organisational priorities, as well as identifying and acting on reactive and real-time opportunities.Leading day-to-day operation of Content Studio and working collaboratively with teams across Marketing, Communications and Fundraising to hit deadlines.
• Using data and insights to continuously improve content performance and audience engagement.
• Supporting and coaching a Content & Social Media Officer.

About you

We're looking for an experienced content and social media professional who is just as comfortable creating engaging content as they are managing social channels.

You'll have a proven track record of producing high-quality content across a range of channels and be confident taking a project from initial idea and brief through to delivery. Whether you're writing copy, creating an infographic or spotting a reactive content opportunity, you'll know how to create content that resonates with audiences and supports organisational goals.

You'll bring hands-on experience and strategic thinking when it comes to managing social media accounts for a brand, charity or values-led organisation, along with a strong understanding of what works across different platforms. You'll enjoy working at pace, balancing BAU activity with reactive comms, and using data and insight to continually improve your work.

We're looking for someone who is creative, proactive and collaborative, with excellent attention to detail and a passion for our sector. You'll be excited by the opportunity to take ownership of a role that combines two of your passions, with the autonomy to shape, deliver and continuously improve NCT's marketing.

You’ll bring:

• Significant, relevant experience developing and creating engaging content across multiple channels, including social, web, email and video.
• Strong experience managing social media channels for a brand, charity or values-led organisation, including planning and publishing.
• Excellent copywriting, editing and content production skills, with experience designing visuals and creating video content.
• Experience taking ownership of projects from brief to delivery, managing multiple priorities and working to deadlines.
• A strong understanding of social media platforms, trends, audience engagement and content best practice.
• Strong organisational and communication skills.
• A creative, proactive and collaborative approach, with excellent attention to detail and the flexibility to respond to reactive opportunities when needed.

Our Benefits – What we offer you

We value our team and offer fantastic benefits to support your well-being and professional growth:

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suite your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Cycle to work scheme to support sustainable commuting
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.

Please note that applicants must have the right to work in the UK to be considered for this position.

We are looking for an ambitious and passionate fundraiser to join our Individual and Legacy Giving Team and play a leading role in shaping the future of legacy fundraising across Guy’s & St Thomas’ Charity.

At a pivotal time for legacy giving, this role offers the opportunity to drive significant growth through the development of a compelling new legacy proposition, scaled pipeline development, and the creation of a sector-leading stewardship programme. As part of our new 10-year fundraising strategy, the Legacy Giving Manager will help realise the growing potential of gifts in Wills, delivering insight-led acquisition campaigns and exceptional supporter experiences that inspire long-term support and lasting impact for patients, families and communities.

This is an exceptional opportunity for a fundraiser who wants to make a lasting impact, shape the future of legacy giving within a leading NHS charity environment, and contribute to a programme with ambitious plans for growth and sector leadership.

Key Responsibilities

General Responsibilities

• Work with the Head of Individual and Legacy Giving to develop and implement an ambitious legacy giving strategy, through a calendar of cross-channel acquisition campaigns, stewardship programmes, including development and delivery of a high-value stewardship vehicle, as well as developing a culture of legacy giving across fundraising thereby contributing to the success of the Fundraising department.
• Increase responses to campaigns and produce detailed reports for all campaigns, including results, testing analysis and recommendations.
• Explore and manage implementation and review of new methods of recruiting and retaining or developing donors and pledgers, including volume-based and relationship-based acquisition, and supporter journey development.
• Provide best-in-class stewardship to Legacy supporters. 

Communication & Networking

• Work across all fundraising teams to develop confidence in legacy fundraising, building and maintaining a culture of legacy fundraising.
• Work with personnel at the hospitals and community healthcare providers to ensure the successful delivery of donor acquisition campaigns.
• Work with the Experience & Engagement team to ensure brand messaging is appropriate.
• Liaise with the Supporter Care function to ensure that all gifts are recorded and receive appropriate acknowledgement within agreed timescales.
• Work closely with the Data function so that suitable data analysis is carried out in order to inform new approaches and further campaigns.

Decision Making, Planning & Problem Solving

• Provide a creative and proactive approach to developing and implementing new campaigns.
• Effectively manage the campaign budget, as agreed with the Head of Individual & Legacy Giving, allocating resources to achieve maximum value and delivering to agreed timescales.
• Develop new guidelines and procedures when necessary.

Innovation & Portfolio Development

• Strive to deliver continuous improvement and fundraising product development, utilising innovation methodologies.

Service Delivery

• Manage our legacy fundraising activities, including but not limited to, managing free will services, online giving platforms, stewarding legacy pledgers and intenders, providing suggested will wording and other new opportunities as appropriate.
• Manage our legacy administration contractors, ensuring decision making adheres to our delegation of authority schedule, liaising with Foundation colleagues on matters arising, and financial planning and management of our caseload pipeline.

Analysis & Research

• Report, review and statistically analyse past and current performance within the programme to inform future developments and establish ongoing targets.
• Compile result reports using the CRM, digital metrics and other relevant data sources.
• Evaluate all appeals and activities to modify and grow their strategic objectives.

Teamwork, Teaching & Development

• Co-ordinate activity with other fundraising teams and key stakeholders across Fundraising and the Foundation.
• Undertake opportunities for cross-working between teams to build the pipeline to giving.
• Assist the Individual Giving team with other campaigns and special projects as and when necessary.
• Undertake any other duties as directed by the Head of Individual & Legacy Giving.
• Uphold and promote the department’s core values.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, Knowledge and Expertise

Skills, abilities, and attributes:

• Ability to prioritise and manage a demanding workload and multiple projects for self and team members.
• Ability and willingness to adapt to changing workloads and priorities.
• Excellent written, verbal and presentational skills with the ability to communicate fundraising information to a wide audience.
• •Ability to use initiative and make quick decisions under pressure.
• •Ability to work on own initiative to deadlines and with minimal supervision.
• •Motivated by high standards with excellent attention to detail.

Knowledge, experience, and qualifications:

• Experience of working in legacy fundraising.
• Experience of managing and delivering a broad variety of marketing and retention activities from conception to completion, and of measuring and analysing results to ensure continuous improvement.
• Experience of managing a range of agencies and suppliers including digital, creative, media, data and print.
• Experience of building strong working relationships with stakeholders, demonstrating exceptional interpersonal skills and the ability to interact with individuals at all levels.
• Experience of developing and managing budgets to ensure projects meet departmental objectives and KPIs.
• Knowledge and understanding of charity law and data protection regulations

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Location: Leeds (Hybrid working - an expectation of 3-4 days each week in the office or out at external events/meetings)

1st stage interviews: 1st of September (over MS Teams)

2nd stage interviews: 7th of September (face-to-face in our Leeds Centre)

Join The King’s Trust as a Delivery Partnership Development Manager and play a pivotal role in expanding the partnerships that power life-changing opportunities for young people. Sitting at the heart of our Delivery Partnerships team, you will lead the development of high-quality, commercially viable partnerships across priority locations, ensuring we can reach more young people with impactful employability programmes. This is a highly visible role where strategy meets delivery: shaping local partnership plans, unlocking employer and training opportunities, and driving measurable impact at scale.

You will translate strategy into clear, deliverable plans and performance outcomes. Working closely with internal teams and external partners, you will identify growth sectors, build strong employer networks, and develop compelling partnership proposals and agreements. Your work will directly influence how effectively we connect young people to jobs, training and work experience, while maintaining strong standards in safeguarding, compliance, and inclusion.

We’re looking for a commercially minded, purpose-led leader who brings strong stakeholder management, analytical thinking, and the ability to turn insight into action. You will combine partnership development expertise with a genuine passion for supporting young people, alongside the confidence to influence others, deliver on key performance metrics, and produce results in complex environments. This role is ideal for someone who thrives on building relationships, creating opportunities, and driving tangible social impact.

This role will suit someone who:

• Has experience developing partnerships across employers, training providers or sector networks
• Brings strong commercial acumen, with the ability to build proposals, budgets and agreements
• Understands the barriers facing young people and is motivated to create meaningful change
• Is confident working with data, insight and labour market trends to inform decisions

If you want to combine leadership, partnership development and social impact in a role where your work directly improves young people’s futures, this is a powerful opportunity to do exactly that.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Partnership Manager - Leedss? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Partnership Manager - Leedss! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Creu Cymru is seeking a highly organised and proactive Access Scheme Administrator to support the effective delivery and development of the access scheme (currently known as hynt). Hynt is a national access scheme that works with theatres and arts centres across Wales to improve access for Deaf, disabled, and neurodiverse people. 

The Access Scheme Administrator plays a key role in supporting both the operational and communications aspects of the project. Working closely with the Access Scheme Project Manager, the post-holder will be responsible for liaising with member venues and cardholders, updating systems and platforms, and coordinating marketing and communications. 

This is a people-focused and detail-oriented role, perfect for someone who is passionate about accessibility in the arts and skilled in communication and administration.

ABOUT HYNT 

Hynt is an Arts Council of Wales initiative managed by Creu Cymru. It ensures a consistent, accessible ticketing offer for individuals with specific access requirements at theatres and arts centres across Wales. The scheme provides a membership card that entitles holders to a complimentary companion ticket. 

In 2026, the scheme will transition into a UK and Ireland wide scheme.

ABOUT CREU CYMRU 

Creu Cymru champions Wales’ vibrant sector of performing arts; connecting people, audiences and communities.

Our membership forms a collaborative network; with a strengthened and unified voice that we project and advocate on behalf of to public governing bodies, ensuring vital industry representation and influencing positive change. 

Creu Cymru supports venues, companies and individuals in progressive growth strategies. Our Go&See opportunities, specialist training and toolkit resources develop the collective skills and experience of our creative workforces. This ensures that programming across the sector continues to evolve with a focus on equality, relevance and inclusion for new and diverse audiences.

Key Responsibilities 

Member and Audience Support 

• Act as the first point of contact for the access scheme enquiries, providing timely and accurate information to existing and potential applicants, venues, and partners.

• Provide responsive and empathetic support to subscribers and members. 

• Manage and help resolve member queries, including customer service issues and complaints.

• Keep members informed about relevant updates, training opportunities, and developments 
• Support the transition of members and subscribers to the UK and Ireland National Access Scheme.
• Work with the Project Manager on bilingual customer service training to be regularly implemented for subscriber personnel.

Marketing and Communications 

• Manage social media accounts and schedule regular content updates, including an All In social media account for Wales with bilingual posts.

• Coordinate and maintain up-to-date content on the website.
• Assist with translation and data entry on the All In website and translation for all social media posts.

• Support member venues in uploading and updating "What’s On" listings. Assist with creating a process ensuring consistent bilingual content, translation and spot checking.

• Oversee the production and distribution of marketing materials.
• Support the All In central marketing team with scoping digital dual language capabilities and a separate mailing list for Wales.
• Be the Welsh language contact for the All In gateway in Wales to enable subscriber profiles and subscriber gateway queries to be answered in Wales, with support from the Project Manager.

Event Support 

• Support the planning and delivery of the annual Symposium, including managing event ticketing and attendee communication.

• Assist the Project Manager in delivering other access scheme events or activities as needed.

Systems and Administration 

• Update and maintain the CRM system with accurate records of subscribers, members, and activity.

• Provide administrative support to the Access Scheme Project Manager as required 

• Liaise with project partners and stakeholders as part of project delivery.

Person Specification 

Essential: 

• Lived experience of disability is highly desirable, as well as a strong commitment to accessibility and inclusion.
• Strong administrative and organisational skills.

• Excellent communication skills.

• Experience with customer or member support, including handling enquiries and complaints.

• Ability to work independently and manage multiple tasks simultaneously.

• Empathy, patience, and a commitment to inclusive and accessible practices.
• Confident in using digital tools including social media and websites.
• Welsh language fluency.

Desirable: 

• Experience in an arts, cultural or charity setting.

• Understanding of access and inclusion, particularly in the context of disability.
• Experience using CRM systems.

• Welsh language skills (desirable but not essential).

Personal Qualities 

• Adaptability: Comfortable working in a dynamic and evolving role. 

• Empathy and Inclusivity: Demonstrates an understanding of diverse perspectives and fosters an inclusive working environment. 

• Resilience: Maintains focus and determination to drive change amidst challenges. 

Welsh language

This role requires fluency in Welsh. We expect the post holder to communicate confidently in Welsh across a range of contexts – including subscriber events, phone conversations, emails, and creating Welsh-language content. For larger-scale communications, we use professional translation services.

If you’re passionate about the role but feel your Welsh language skills need development, we still encourage you to apply. We’re open to supporting the right candidate to build confidence and capability in this area.

Please include what you would need from us to help you to give your best work.

We encourage applications from people of colour, LGBTQ+ people (we are a trans-inclusive organisation), D/deaf, disabled and neurodivergent people, and people who have experienced other exclusion or marginalisation. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

 We are looking for an Operational Manager – Prison Services

 Salary: £35,340 – £40,920 pro rata

Location: HMP Peterborough, HMP Bronzefield and our Hammersmith head office. During the week you will spend at least 3 days in face-to-face, in-person contact either in the Prison Estate, Hammersmith Head Office or external visits. Up to 2 days per week can be done remotely.

Hours:   35 hours per week

Contract: Fixed Term – until 31st March 2027 with a possibility of an extension

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

As an experienced manager with a proven track record of leadership in providing services in prisons and possibly, to women in contact with the Criminal Justice System you will work collaboratively with other partner organisations, criminal justice services, Ministry of Justice and HMPPS. You will manage the prisons advocacy services and teams for unsentenced and sentenced women within the custodial settings at HMP Peterborough and HMP Bronzefield. You will have a great understanding of the prison systems and regime including some of the challenges faced.

You will build and maintain key relationships, partnerships and contracts with relevant partners and funders, together with the Head of Criminal Justice Services and Director of Criminal Justice Services. 

You will be an inspirational leader, responsible for recruiting, developing and managing a team and will be responsible for coordinating, reporting, and the delivery of the related services as commissioned by the Ministry of Justice. You will be accountable for managing your teams safely and securely whilst carrying out all activities within the prison setting.

A car may be desirable for this role, though not essential.

About You

To be successful as the Operational Manager for Prison Services you will need the below experience and skills:

• A thorough understanding of and knowledge of the issues relating to women in the criminal justice system.
• A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding.
• Experience of working within a custodial setting.
• Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
• Experience of developing relationships with funders/commissioners and achieving required outcomes.
• Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact.
• Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach.
• Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking.
• Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: Sunday 9th August 2026
• Interviews are taking place on: w/c 10th August 2026

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• One-week paid carers’ s leave
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our complex needs service in Notting Hill.

Sounds great, what will I be doing?

To provide management support and advice to Group Facilitators, Volunteers, Social Work Students to help them develop their role in providing support to service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a strong understanding of the needs, perceptions and engagement barriers faced by African, Caribbean and Arabic-speaking communities experiencing mental health difficulties, including those who may be disengaged from services. You will have experience working directly with these communities, using co-production approaches that respect cultural needs and enable meaningful involvement and feedback. You will be confident managing services within budget, promoting equality, diversity and inclusion, and representing the organisation positively at external events through presentations and promotional activity. You will have excellent knowledge of mental health conditions, including signs, symptoms and treatments, with the ability to assess deteriorating mental health and take appropriate action. A strong working knowledge of housing, community care, mental health, health and safety, and welfare benefits legislation is essential, alongside the ability to use computer systems to produce accurate reports and monitor the quality of staff record-keeping to a high standard.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.

We are looking for someone who is able to develop warm and fruitful relationships with key church and network leaders in the Midlands and North. With a deep theological knowledge and a good understanding of how charities operate, you’ll know the landscape of church life and have an established network of contacts. You’ll be good at communicating both one-to-one and in front of an audience, and comfortable in a variety of church-related situations. We’re looking for someone who is able to provide leadership to volunteers and be a self-starter with a passion to encourage deeper Bible engagement in church congregations. 

This role would suit someone who is able to work flexibly to attend some evening events and weekend church services, and who lives in or around the Midlands or North. Our work engages with a wide range of church traditions, as aligned with our generous orthodoxy, and the suitable candidate will be comfortable working with people and churches of differing traditions and backgrounds.

If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position. For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts, experiences, and motivations in your own words 

Bible Society is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.

Closing date:  9 August 2026 

Interview date: The first round is online on Monday 17 August, and the second round is in person at our Swindon office on Tuesday 25 August.

Salary: £41,053 - £44,066 FTE
Contract: Permanent, Part-time (30 hours per week)
Location: Crawley – Hybrid
Closing date: 31st August
Benefits: 36 days annual leave FTE (pro rata for part-time), up to 8% employer pension contribution, free parking on site, childcare vouchers, cycle to work scheme & more

We’re delighted to partner with St Catherine's Hospice as they look for an ambitious and relationship-focused Strategic Partnerships Manager to join their amazing team.

As Strategic Partnerships Manager, you'll develop and grow a portfolio of high-value supporters, creating compelling funding propositions that inspire organisations and funders to invest in the hospice's work. You'll build strong, long-lasting relationships with corporate partners & trusts and foundations, working closely with colleagues across the organisation to showcase impact and identify new funding opportunities.

You'll also play an important role in shaping partnership strategy, developing innovative approaches to supporter engagement, and providing inspiring leadership to a team of 3 line reports. 

To be successful as the Strategic Partnerships Manager, you will need:

• A proven track record of securing five-figure-plus gifts, sponsorships or partnerships within a fundraising, business development or relationship management environment
• Excellent relationship-building and influencing skills, with the confidence to engage senior stakeholders
• Experience using data and insight to identify opportunities, inform strategy and drive income growth.

If you would like to discuss this role with us, please contact us and quote the reference 3047JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, using extensive sector knowledge and experience to match candidates with the most suitable charity jobs. We are passionate about improving equality across the sector, and you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If sufficient applications are received, the charity reserves the right to close the application period earlier than advertised.
 

Management Accountant

Location:  St Vincent's Bradford, BD3 0DZ

Salary:  Up to £50,000 per annum DOE

Vacancy Type: Full Time, 12-month fixed term

Closing Date: 16th August 2026

Interviews: 19th and 20th August 2026

We are looking for an experienced and qualified Management Accountant to join our Finance team on a 12-month fixed term contract to cover maternity leave. This is an exciting opportunity for a proactive finance professional who enjoys working with complex financial information, building strong relationships with stakeholders and providing insightful financial support that helps drive organisational success.

Reporting to the Head of Finance, you will be responsible for producing accurate and timely monthly management accounts across the Society's nationally managed activities. These include National Office operations, our network of charity shops and furniture stores, advice and support centres, supported accommodation services and our Trading Subsidiary.

Working closely with budget holders, managers and colleagues across the Society, you'll provide expert financial advice, support budgeting and forecasting, monitor financial performance and help ensure strong financial governance across the organisation.

This is a varied and rewarding role that combines technical accounting expertise with business partnering, continuous improvement and the opportunity to contribute to the Society's mission of supporting people experiencing poverty and hardship.

Key Responsibilities

• Prepare accurate monthly management accounts for all nationally managed projects within agreed timescales.
• Lead the preparation and presentation of the Trading Subsidiary management accounts.
• Produce monthly financial reports, variance analysis and management information for a range of stakeholders.
• Work closely with managers and budget holders to develop, monitor and review budgets, identifying corrective actions where required.
• Support the preparation of annual statutory accounts, consolidated accounts and audit working papers, acting as the primary contact for external auditors.
• Perform monthly balance sheet reconciliations and ensure discrepancies are investigated and resolved promptly.
• Complete quarterly inter-Society reconciliations to support accurate financial consolidation.
• Process and reconcile recharges between projects.
• Produce financial trend analysis and performance reporting to support informed decision-making.
• Review Finance Operations activities relating to income processing, accounts payable, banking and membership, ensuring agreed KPIs are achieved.
• Monitor financial transactions across shops and projects, identifying and escalating any potential irregularities.
• Provide timely financial advice and excellent customer service to managers and colleagues across the Society.
• Support the development and implementation of robust financial systems, controls and processes.
• Maintain accurate financial records, including fixed asset registers, lease information and project records.
• Ensure compliance with Society financial policies and procedures across all projects.
• Deputise for the Head of Finance when required.
• Build and maintain positive working relationships with colleagues, project teams and stakeholders across the Society.

About You

Essential criteria:

• Fully qualified accountant (ACCA, ACA or CIMA).
• At least three years' experience in a management accounting role.
• Experience producing accurate management accounts within a complex organisational structure.
• Advanced Microsoft Excel skills, including functions such as SUMIFS, VLOOKUP/XLOOKUP and Pivot Tables.
• Excellent analytical skills with the ability to interpret financial information and identify trends.
• Exceptional attention to detail and a commitment to maintaining high levels of accuracy.
• Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
• Excellent written and verbal communication skills, with the ability to explain financial information clearly to both finance and non-finance colleagues.
• A proactive approach with the ability to work independently, solve problems and continuously improve processes.
• Commitment to supporting the aims, values and mission of the St Vincent de Paul Society.

Desirable criteria:

• Experience working within the charity, voluntary or retail sectors.
• Experience working with auditors, business advisers and Boards or Committees.
• An active interest in the charitable and voluntary sector.

Why Join Us?

You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.

To Apply

If you feel you are a suitable candidate and would like to work for St Vincent de Paul Society, please click apply to be redirected to our website to complete your application.