Records manager jobs

The Head of HR is a new role for the organisation. Over the last few years, the organisation and our staff team have grown significantly. To enable us to achieve our mission to give all young people a home, it is crucial that we make a significant shift in our HR and people plans so that staff and managers have all the support they need to succeed in these challenging times. To do so, we need to make a strategic shift with our HR capacity, improve our people systems, and make NHYC a great place to work for our 70+ strong staff team. You will work closely with the Chief Operating Officer to develop and implement NHYC’s People strategy for 2025-2030, taking on a varied role around key areas of organisational development and HR operations. You will need to build strong and trusting relationships with staff from across the organisation and act as a key advisor to the Executive Team.

We are happy to consider candidates taking their first step into leadership and we will consider exceptional part time candidates to ensure we find the right person or people for the role. We particularly welcome candidates from Black, Asian and minority ethnic communities as these are overrepresented communities in our services and yet underrepresented within our leadership.

• Permanent, full-time role in our Leadership Team (part-time considered)
• Salary: £46,800 (salary scale £46,800-£52,000)
• Deadline to apply: 9am, Wednesday 11 February 2026

Job Title: Head of Fundraising 

Reports to:   Deputy CEO

Location:  Contracted to Breaking Barrier’ office in London, Birmingham or Manchester, with some expectation of travel

Terms:      5 days per week (37.5 hours) but open to part-time (minimum 30 hours) and flexible working arrangements

Contract:   Permanent

Salary:  £55,000 - £60,000 (inclusive of London weighting)

Purpose of the Role 

The Head of Fundraising is a strategic leadership role within the Income and Engagement Directorate, with overall responsibility for the strategy, delivery and performance of Breaking Barriers’ high-value income portfolio. This includes corporate partnerships, trusts and foundations, statutory funding, and major gifts.

Breaking Barriers has grown into a national charity supporting over 1,300 refugees each year and raising c.£3m annually. Income from corporate partners and philanthropic funders has been central to this growth, with corporate partnerships integral to both income and the creation of meaningful employment outcomes for our refugee clients. As the organisation enters its next strategic phase, the priority is to develop national partnerships in line with a redesigned service model and build long-term resilience across high-value income streams.

Reporting to the Deputy CEO, the Head of Fundraising will translate organisational priorities into a clear income strategy that delivers resilience and long-term relationship-led partnerships.  They will lead and support a team of senior fundraisers, each with lead responsibility for a defined income stream, while maintaining personal involvement in a small number of priority, high-value relationships.

As a member of Breaking Barriers’ Joint Leadership Team, the post-holder will contribute to organisational leadership, culture and decision-making, and will help shape how we work with responsible businesses, funders and partners to advance refugee employment in the UK.

Key Responsibilities

1. Income generation and external partnerships

• Hold overall accountability for income delivery across corporate partnerships, trusts and foundations, statutory funding, and major gifts / high-net-worth individuals.

• Provide strategic oversight and direction to senior managers leading each income stream, ensuring coherence, prioritisation and strong performance across the portfolio.

• Maintain personal oversight of a small number of priority, high-value relationships, acting as senior sponsor and external representative where appropriate.

• Ensure a strong, diversified pipeline of prospective partners and donors aligned with organisational priorities.

• Champion excellent stewardship and supporter experience across all high-value relationships.

• Work closely with colleagues across the Directorate and the Joint Leadership Team to maximise cross-fundraising, partnership and engagement opportunities.

• Ensure that the voice, experience and dignity of refugees are meaningfully and ethically reflected in fundraising activity.

• Ensure accurate and consistent use of Salesforce for pipeline management, forecasting, reporting and analysis.

• Work closely with the Deputy CEO and Finance team on income forecasting, budgeting and financial planning.

• Ensure compliance with all relevant legal and regulatory requirements, including GDPR and the Fundraising Code of Practice.

2. Strategy and growth

• Working closely with the Deputy CEO, lead the development and delivery of an integrated Fundraising Strategy that supports organisational priorities, financial sustainability and long-term national partnerships.

• Translate strategy into clear priorities, plans and performance expectations across the fundraising portfolio.

• Drive income growth while strengthening long-term resilience across high-value income streams.

• Develop and deliver national and multi-year partnerships, particularly with corporate partners and major statutory funders, ensuring these relationships are strategically aligned, high-impact and mutually beneficial.

• Ensure fundraising propositions are compelling, evidence-led and clearly connected to Breaking Barriers’ impact, working closely with the Services Directorate to reflect operational reality and client need.

• Strengthen pipeline management, forecasting and scenario planning to support financial resilience and informed decision-making.

• Identify opportunities to deepen funder engagement beyond income, including learning partnerships, influence and profile-raising where appropriate.

• Monitor external trends and risks affecting high-value fundraising, adapting plans proactively in partnership with organisational leadership

3. Leadership and team management

• Provide inclusive, ambitious and supportive leadership to the Fundraising team, fostering a culture of high performance, collaboration and learning.

• Line manage 3 Senior Managers across Corporate Partnerships and Philanthropy, each with lead responsibility for a defined income stream.

• Set clear expectations, objectives and KPIs for senior managers, supporting them to balance strategic leadership with hands-on fundraising delivery.

• Ensure effective prioritisation, realistic workloads and joined-up ways of working across a complex fundraising portfolio.

• Lead on workforce planning, skills development and succession planning within the Fundraising function, in partnership with the Deputy CEO.

• Champion strong collaboration between fundraising and other directorates, particularly Services, Communications and Finance.

• Model Breaking Barriers’ values at all times, contributing to a welcoming, mission-led and entrepreneurial organisational culture.

• Actively contribute as a member of the Joint Leadership Team, supporting organisational leadership and decision-making beyond fundraising.

• Provide clear, accurate and timely reporting to the Deputy CEO, CEO and Board of Trustees, attending meetings as required.

Person Specification

Essential

• Significant experience leading high-value fundraising across multiple income streams, with a strong track record of income growth.

• Demonstrable success securing and stewarding 6- and 7-figure partnerships or donations from corporate partners, trusts/foundations, statutory funders and/or major donors.

• Proven ability to operate at both strategic and delivery levels, balancing leadership with selective frontline fundraising.

• Experience managing senior fundraisers or managers with responsibility for discrete income streams.

• Strong strategic, financial and analytical skills, including budgeting, forecasting, performance management and risk assessment.

• Excellent relationship-building, influencing and negotiation skills, with credibility at senior levels internally and externally.

• Ability to communicate complex ideas clearly and compellingly to a range of audiences, including trustees.

• Experience working effectively across an organisation and with senior leadership teams.

• Strong project management skills and ability to prioritise in a fast-paced environment.

• Sound knowledge of GDPR and the Charity Fundraising Code of Practice.

• Demonstrable interest in, and commitment to, refugee inclusion, employment or related social justice issues.

• A leadership style aligned with Breaking Barriers’ values: mission-led, welcoming, collaborative and entrepreneurial.

Desirable

• Experience integrating or restructuring fundraising teams or portfolios.

• Knowledge of trends in refugee sector funding, responsible business or social impact partnerships.

• Experience of statutory funding delivery and compliance.

• Event-based fundraising or donor cultivation experience.

Other considerations:

• Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action. 

• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 

• Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background. 

As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all applicants with a disability who meet the minimum criteria for the role.

Shape the future of housing – support real projects that deliver change for colleagues and tenants.

Tenancy Services Advisor
Location: Birmingham, B15 
Salary: National Minimum Wage
Hours: 35 hours per week
Contract: Fixed Term internship, 12 Months
Starting: 7th September 2026

About Midland Heart

We're a housing association, here to provide safe, affordable homes and to build stronger communities across the Midlands. And we're offering students the chance to intern in our Tenancy Services Team — where you'll gain hands-on experience of how housing management works in practice, from supporting tenants to tackling anti-social behaviour, safeguarding and tenancy sustainment.

Your Role:

You'll apply your academic knowledge to real-world challenges – working alongside experienced Tenancy Services and Housing Management professionals, whilst gaining insight into how a career in the housing sector makes a direct difference to people's lives and communities. You'll gain exposure to areas such as anti-social behaviour casework, safeguarding, tenancy sustainment and housing law.

Your day to day will see you:

• Supporting tenancy services officers with case management and administrative tasks.
• Helping process tenancy change requests (e.g. mutual exchanges, assignments, successions).
• Assisting in monitoring and reviewing ASB or noise nuisance cases, including liaising with tenants.
• Accompanying officers on tenancy visits and inspections.
• Providing general support to the team with reports, records, and rota management.
• Taking part in project work, mentoring, and development activities as part of your internship.

What we're looking for:

• Currently studying (or recently completed) a degree in Housing, Criminology, Social Policy, Law, Sociology, or a related discipline.
• Strong communication and organisational skills.
• A genuine interest in housing and delivering positive outcomes for tenants.
• Ability to handle sensitive issues with empathy and professionalism.
• Enthusiasm, openness to feedback, and a genuine desire to learn.

Applications close on Sunday 15th February 2026.

Assessment Centre – Shortlisted candidate will be invited to take part in our group assessment event, taking place between 25th – 27th March 2026.
Final Interview – Interview with the hiring manager to showcase your career ambitions.
Start your journey- Start with Midland Heart in September 2026.

Please note that should we reach a desired number of applications, we reserve the right to close the advert ahead of the stated closing date.

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form

No agencies please

About Tree Aid:

Tree Aid works with people in the drylands of Africa to tackle poverty and the effects of the climate crisis by growing trees and restoring and protecting land. As part of the Great Green Wall movement, we work where trees are needed most, where temperatures are soaring, and fertile land is vanishing at a terrifying rate. Our pioneering approach has been developed over 36 years of operating. We believe in empowering local communities with the tools and training they need to restore and maintain their environment. 

About the role: 

This is a fantastic opportunity for a Programme Funding Officer to join a dynamic team at a growing international development charity based in Bristol, delivering transformational change for some of the world’s most vulnerable people, living on the frontlines of the climate crisis. You will work closely with the Programme Funding team to secure and maximise restricted incoming from institutional donors, trusts, foundations, and corporates across all Tree Aid countries of operation.

Main duties: 

• Support the development and submission of compelling and high-quality proposals and funding applications.
• Generate new restricted income to expand and strengthen Tree Aid’s programme portfolio, including contributing to securing match funding.
• Deliver excellent donor stewardship to build, maintain, and grow strong relationships with a diverse range of funders.
• Identify and research new funding opportunities aligned with organisational priorities and share prospects with UK and country teams.
• Support donor reporting by contributing to accurate, timely donor reports and project updates as part of effective donor liaison.

About you:

Experience / Skills

• Excellent writing skills, with the ability to transform complex information into compelling cases for support.
• Excellent oral communication and presentation skills, with the ability to build effective relationships at different levels.
• Proven experience in developing donor proposals and reports and securing funding from institutional donors.
• Experience of donor stewardship.
• Strong numeracy skills and experience reviewing budgets and financial reports.
• Strong analytical skills, with the ability to synthesise complex information.
• Excellent IT skills, including proficiency in Word, Excel, Teams, and SharePoint.
• Familiarity with fundraising best practice and relevant legislation, including GDPR.
• Proficiency in French (written and spoken) is desirable.

Personal qualities

• A confident and excellent networker with ability to engage and develop relationships with external and internal contacts
• Able to work as part of a cross-cultural team particularly with staff for whom English is not their first language
• Solutions focused
• Able to organise and prioritise work and meet deadlines
• Strong attention to detail
• A commitment to Tree Aid’s values

Benefits: 

Optional benefits of working at Tree Aid include: 

• A contributory pension scheme (you contribute at least 2% and we will contribute 6%) 
• 33 days holiday (inc bank holidays) +1 more day per year up to 38 holiday days 
• Flexible, hybrid working 
• Quarterly social events 

We are looking for an inspiring and experienced Head of Fundraising and Development to join our team at Dalgarno Trust. This is a fantastic opportunity for someone passionate about fundraising, communications, and making a real difference in the community.

Key Details:

• Salary: £35,000 FTE (£28,000 per year pro rata, 4 days / 28 hours)
• Contract: Permanent
• Location: Dalgarno Trust Community Centre,(hybrid TBC)  North Kensington (with occasional off-site meetings)
• Hours: 4 days per week (28 hours), flexible by agreement
• Line management: Reports to the Chief Executive
• Closing date: Wednesday, 4 February
• Interview date: Wednesday, 11 February

Based in North Kensington, Dalgarno Trust is a vibrant community centre supporting local residents of all ages through health, wellbeing, education, training, and youth programmes. As the only community centre in this part of the borough, we play a vital role in bringing people together, tackling inequality, and strengthening community resilience.

As Head of Fundraising and Development, you will be a key member of our Core Team, working closely with the Chief Executive to secure and manage the resources that enable our work. This is a varied and hands-on role combining fundraising, CRM management, marketing and communications, and organisational administration, offering the opportunity to make a visible and lasting impact.

You will lead on researching and writing funding bids, managing relationships with funders, and ensuring that monitoring, evaluation, and reporting requirements are met. You will oversee and develop our CRM system (Salesforce), ensuring high-quality data, producing reports, and supporting colleagues through training. You will also play a central role in diversifying income through donations, sponsorships, commercial activity, and use of our assets.

Alongside fundraising, you will lead our marketing, communications, and promotion, keeping our website, social media, and noticeboards up to date, and ensuring our work is clearly and effectively communicated to the wider community. The role also includes administrative and HR support, such as assisting with recruitment processes, timesheets, training coordination, and ensuring compliance with fundraising regulations and best practice.

We are looking for someone highly organised, administratively confident, and comfortable working independently, while also enjoying collaboration with colleagues, partners, and community members. You will bring experience of community-based work, strong written and verbal communication skills, and a genuine commitment to equality, inclusion, and positive social change. 

This role offers flexibility in working hours and a supportive team environment, with the chance to shape and grow the organisation’s income and profile at an exciting time for Dalgarno Trust.

Can you help us?

 We are seeking a dedicated administrator to join our team and provide essential administrative support to our Specialty Training portfolio. As our Specialty Training Assistant (Exams), you will be responsible for the administration of high-stakes membership examinations, ensuring the integrity and efficiency of the College’s assessment processes. You will manage examination databases and question banks, process candidate applications and requests, and support the coordination of exam-day logistics, including digital platform setup. You will also support governance activities and contribute to continuous improvement initiatives to enhance exam delivery. To thrive in this position, you will need to be highly organised, meticulous, and confident in handling complex processes under pressure, with strong communication skills and proficiency in digital systems to deliver a seamless experience for candidates and stakeholders.

An exciting opportunity has arisen for a Supporter Care Assistant to join the Fundraising Team .Your role is to be responsible for delivering excellent service to The Children's Trust’s supporters.

This role is not open to sponsorship.

Role Requirements

• Act as the first point of contact for general enquiries (both internal and external) received on a day- to-day basis.
• Confidently respond to phone calls and enquiries from supporters and the general public in a prompt, professional and friendly manner.
• Produce letters and e-mails in response to enquiries from supporters and the general public.
• Ensure the prompt and accurate recording of donations on the fundraising database, ThankQCRM
• Liaise with fundraisers concerning the coding of donations on the fundraising database.
• Produce thank you letters to supporters in a prompt timeframe.
• Liaise with the Finance department regarding donation coding and financial reconciliation.
• Add new supporter records to the fundraising database.
• Update existing supporter records on the fundraising database (i.e. changes of address).
• Update existing donation data on the fundraising database.

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

We are looking for a Legacy & In Memory Fundraiser who will be responsible for growing long-term income through legacy and in memory giving.  This role leads on legacy marketing campaigns and manages the organisation’s in memory programme, including the flagship Heart of Oak Memory Tree project.  The role also has oversight of legacy administration, working in partnership with our external agency Legacy Links to ensure high standards of supporter care, governance, and reporting

About the RNRMC

RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow. 

Experience and Background

You will have a minimum of 2 years’ experience in Legacy Fundraising or a similar fundraising role, with experience with experience in planning and delivering multi-channel marketing campaigns, particularly those aimed at growing legacy and in memory income streams. A solid understanding of legacy fundraising principles, supporter journeys, and the sensitivities involved in discussing gifts in wills and bereavement-related giving is also important. Candidates should be confident managing projects end-to-end, from creative development through to evaluation, and comfortable collaborating with external agencies to ensure high-quality outputs.

In addition, the role requires excellent relationship-management skills, as it involves working closely with donors, families, colleagues, and partners such as Legacy Links to ensure compassionate and consistent supporter care. Strong organisational abilities are key for overseeing legacy administration, maintaining accurate reporting, and ensuring compliance with governance standards. Familiarity with CRM systems, data analysis, and reporting tools will support effective monitoring of income and campaign performance. A background in charity communications or stewardship, coupled with empathy, tact, and attention to detail, will ensure the fundraiser can successfully manage initiatives such as the Heart of Oak Memory Tree and continue to grow the organisation’s in memory programme.

Please see the job description for full details on the duties and responsibilities.

Hours of Work

Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.

We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.

Salary 

The annual salary range for the post is between £29,000 up to £33,000 per annum, depending upon experience. 

Benefits

6 weeks holiday plus bank holidays

Free on-site parking 

Cycle to Work Scheme 

Free Access to HMS Excellent Fitness Centre 

Employee Assistance Programme to give you confidential support 24 hours a day

Life Assurance (after one year’s qualifying service) 

Private Healthcare Scheme (after one year’s qualifying period) 

A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period) 

Enhanced Maternity Leave Package (after 2 year’s qualifying period) 

Senior Project Lead

We are looking for a Senior Project Lead to help shape the future of responsible sourcing in the global tea sector.

Position: Senior Project Lead - Data and Industry Alignment

Location: London/Hybrid (minimum 3 days/week in office)

Hours: Full-time (37.5 hours per week)

Contract: 2-year FTC with potential for a permanent role thereafter

Salary: £60,000–£65,000 (depending on experience)

Closing Date: 2nd of March. Early applications are encouraged as we may close the role before the deadline if a suitable candidate is found.

About the Project

The Global Tea Coalition (GTC) is an industry forum that brings together CEOs and senior leaders from tea-buying/ producing companies to collaborate on the most pressing social and environmental challenges facing the global tea sector. The GTC seeks to improve sustainability, resilience, and responsible practices across the value chain.

The project will lead a sector-wide initiative addressing one of the industry’s most persistent challenges: the complexity, duplication, and inconsistency of social and environmental standards and data collection. The project aims to reduce duplication, improve alignment, and enable more practical and reliable data across the tea sector.

About the Role

To deliver this project, we are recruiting for a Senior Project Lead. You will have the opportunity to influence industry-wide change through an ambitious project to harmonise standards and data in the global tea supply chain.

You will deliver the project which will involve leading a technical working group of representatives from tea companies to co-design the project output and developing a harmonised approach that reduces producer burden and strengthens buyers’ access to standardised, comparable data for HREDD.

Key responsibilities include:

• Project design and delivery
• Stakeholder engagement and project governance
• Shared learning and communications

About You

You will have an undergraduate degree; postgraduate degree in sustainability, human rights, international development or related fields preferred. You will have proven project management skills, with a track record of delivering complex, multi-stakeholder projects to agreed brief, budget, and timeline.

You will also have:

• Deep understanding of Human Rights and Environmental Due Diligence (HREDD).
• Familiarity with producer challenges related to certification, audits, and buyer reporting requirements.
• Proven track record leading industry coalitions, multi-stakeholder platforms, or pre-competitive collaboration initiatives.
• Expertise in private-sector engagement and understanding of commercial drivers and constraints within supply chains
• Strong existing networks across the global tea industry with a deep understanding of human rights and environmental risks in agricultural supply chains.
• Understanding of sustainability standards and certifications.

Experience in social and/or environmental sustainability within agricultural supply chains; experience in the tea sector is highly desirable but not essential.

We recognise that no candidate will meet every requirement listed. If you are excited by this role and feel you have relevant experience we encourage you to apply!

When you click to apply, you will be able to see the full Job Description.

About the Organisation

Join a membership organisation that collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities. ETP is an equal opportunities employer and is committed to building a diverse and inclusive workplace.

Benefits include: 8% employer pension contribution, life insurance and an employee assistance programme with health insurance after six months’ service.

You may also have experience in roles such as Project Manager, Project Lead, Senior Project Manager, Senior Project Lead, Data and Industry Alignment Project Lead, Data and Industry Alignment Project Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Hearing Dogs for Deaf People – Head of Acquisition
Location: Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: Circa £56,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to build confidence, companionship and connection for people with hearing loss, is seeking a Head of Acquisition to lead and grow recruitment across individual giving, legacy and regular giving channels, as well as attracting new volunteers and service users.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support. This is coupled with the provision of emotional and practical support services for anyone with hearing loss.

Following a strategic review, the charity is now entering an exciting period of growth and expanding their Individual Giving programme within the Performance Marketing and Communications Directorate, to enable them to transform many more lives across the UK.

Playing a pivotal role in this transformation, the Head of Acquisition will drive sustainable income growth through innovative, data-driven acquisition campaigns targeting new supporters, donors, lottery players and legacy pledgers that deepen engagement and bring the charity’s brand story to life. The role will ensure that every acquisition activity clearly communicates the impact of Hearing Dogs’ work, connecting supporter action to life-changing outcomes for people who are deaf or have hearing loss. At the same time, the post-holder will be responsible for championing strategies to reach more people who can volunteer for, and benefit from, the charity’s vital services.

The ideal candidate will be a leader in supporter or customer acquisition in a not for profit or commercial environment, with a strong track record in delivering successful campaigns across multiple channels, including digital, face-to-face, direct marketing and fundraising products (eg lottery, legacy and regular giving). You will have experience in developing strategic investment cases and multi-year acquisition strategies, grounded in data insight and performance engagement. You will have also have a background in brand-led campaigns and communicating organisational impact to engage and convert audiences. Finally, you will have excellent communication and relationship management skills.

This is an exciting opportunity to help Hearing Dogs shape their future with the flexibility of hybrid working remotely and spending time at Hearing Dogs’ stunning offices, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 16th February, 9.00 am. 

Our events team is bold and innovative, working across a wide portfolio of fundraising and engagement events including our annual flagship fundraising walk, The Twilight Walk, an exciting challenge event portfolio and a growing special events programme. It’s an exciting time to join the Events Fundraising Team. We have a new five-year strategy and are a team with big ambitions! As the Challenge Events Officer, you will play a huge part in making these ambitions a reality and paving the way for our future.

You will play a pivotal role in delivering a high-performing portfolio of challenge and third-party fundraising events, including flagship opportunities such as the London Marathon, Great North Run, Royal Parks Half Marathon, and other national challenge events. You will be responsible for leading on a number of third party events and offering fundraisers an exceptional level of support through stewardship.

WHO WE'RE LOOKING FOR:

With fundraising and events experience, you will be a motivated, organised professional who communicates confidently across all channels and engages well with a range of stakeholders.

Conscientious and relationship-focused, you will bring a personal touch to deliver excellent fundraiser experiences and maintain and grow relationships.

The Brain Tumour Charity is moving at a fast pace so we are looking for someone that has an enthusiasm and passion for our work and a conviction to deliver positive outcomes for those that are affected by this devastating disease.

KEY ACCOUNTABILITIES:

  With support from the Events Manager, lead and deliver a portfolio of third-party and challenge events

· Act as the main liaison with event providers

· Provide personalised, high-quality stewardship to participants, supporting fundraising, training and event preparation

· Develop and implement recruitment plans to maximise participation and meet targets

· Attend key challenge events as required, coordinating on the-day logistics and managing volunteers

· Build and maintain strong relationships that encourage repeat engagement and long-term commitment to The Charity

· Maintain accurate records within the CRM

· Support event reporting, performance tracking and trend analysis

· Use insights to inform improvements in stewardship and event planning

· Ensure all activity complies with fundraising regulations, health and safety requirements and GDPR

· Manage suppliers to ensure excellent, cost-effective delivery

· Undertake additional duties as required to support the wider team and organisation

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for a Head of Institutional Relations (maternity cover) to lead our engagement with institutional donors, programme partners and allies in the UK. This is a fantastic opportunity to lead a dynamic team in the delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and Start Network alongside  growing our Australian and Irish portfolios, you will build partnerships and maximise income and influence to achieve our strategic aims. As a member of the HI UK Leadership Team, you will also play an important role in shaping the culture and direction of the organisation as a whole.

Background Information and Purpose of Post

The Head of Institutional Relations leads HI’s engagement with institutional donors, programme partners and allies in the UK, working closely with colleagues from across the global HI Federation, including our country programmes and our technical departments.

You will lead a dynamic team in the delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and Start Network alongside growing our Australian and Irish portfolios, you will build partnerships and maximise income and influence to achieve our strategic aims. This will involve managing relations with a wide range of actors, building our profile and responding quickly and effectively to opportunities. You will oversee and strengthen our compliance with donor requirements, ensure our programmes are effectively supported to implement grants and consolidate our capacity to bid for and manage commercial contracts.

As a member of the HI UK Leadership Team, you will also play an important role in shaping the culture and direction of the organisation as a whole.

Main Duties and Responsibilities

Leadership and management

• Implement our ambitious plan for institutional relations, staying aligned with the organisation’s objectives and responding appropriately to the external environment.
• Contribute to the implementation of the network-wide institutional funding strategy.
• Lead, empower and motivate your team to achieve their goals, providing support as needed.
• Manage the team budget, including planning, phasing and forecasting in line with the organisation’s financial procedures.
• Participate as an active and constructive member of the Leadership Team, promoting a positive culture, modelling excellent behaviour and supporting cross-organisational initiatives.
• Provide timely and accurate reporting to the Chief Executive, trustees and Federation as required.

Institutional Relations

• Lead the team in ambitious engagement strategies for all donors in the portfolio, particularly the FCDO, Start Network, Australian DFAT and Irish Aid, strengthening existing relationships and, where appropriate, developing new ones.
• Ensure the team develops and maintains expertise on UK donor priorities, expectations and compliance requirements and is proactively analysing, interpreting and sharing this knowledge internally with relevant colleagues across the Federation.
• With your team, build the ability of our country programmes to engage with our donors locally and to comply with donor requirements, including through training.
• Oversee the process of identifying, analysing and sharing new funding opportunities with relevant colleagues, taking a lead when needed on coordinating large multi-country/framework bids to our donors.
• Maintain a network of contacts at other organisations and, working closely with operational and technical colleagues, build relationships with potential partners, including supporting the development of consortia for new bids when required.
• Contribute to building HI’s capacity to bid for and manage commercial contracts, including frameworks.
• Support the team with risk-based contract analysis and negotiation, due diligence and donor compliance.
• Ensure your team is delivering timely and high-quality reporting and grant/contract management, including follow-up of payment requests and tracking.
• Oversee the team’s information management tools and champion HI-wide internal processes and tools such as the CRM.
• Participate in the Bond Disability and Development Group, including supporting its influencing to promote greater emphasis on disability inclusion by the UK Government.
• Monitor and respond to threats and opportunities relating to the UK aid budget and aid policy, as well as for other donors in our portfolio where capacity allows.
• Support your team, the Chief Executive and technical colleagues to engage appropriately with other relevant networks in the UK to influence the UK government and raise HI’s profile (e.g. on specific crisis contexts, the impact of counter-terrorism legislation, health, education, humanitarian mine action, climate change etc.).
• Contribute to engaging with the Start Network and implementing our Start Network strategy.

Other duties

• Maintain a positive and collaborative working relationship with HI UK colleagues and the Federation’s institutional funding, operations and advocacy teams.
• Represent the organisation at relevant external events and meetings.

· Keep abreast of developments within the sector by liaising with counterparts in other NGOs and relevant networks.

• Keep up to date with any relevant changes in legislation, regulatory procedures, innovation, best practice and industry standards.
• Any other activities commensurate with the level of the post, as may be required.

Person Specification

We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.

Essential criteria

· Substantial relevant experience with INGOs, including at least five years’ experience managing strategic relationships with donors, partners and/or networks.

· A track record of securing and managing institutional income.

· Good knowledge of the FCDO as a donor and influencing target.

· Excellent management skills, including the ability to provide appropriate support and to develop colleagues’ capabilities.

· Excellent relationship-building, networking and negotiation skills, both internal and external, and at a variety of levels.

· Demonstrated capacity to design and deliver high-quality proposals, reports and briefs.

· An entrepreneurial thinker with a strong ability to identify opportunities, cultivate prospects and achieve strategic aims.

· Ability to carry out sound strategic analysis, identifying key trends and producing clear summaries from complex information.

· Good understanding of project design, programme quality and effective delivery.

· Excellent planning skills and an ability to work under pressure, to prioritise and to meet standards and deadlines.

· A collaborative and team-oriented approach with strong self-motivation.

· Ability to work effectively in an international and multicultural organisation.

· Willingness to travel and to work outside of office hours when necessary.

· Good IT skills (Word, Excel, PowerPoint, Outlook, Teams).

· Excellent written and verbal communication skills in English.

· Commitment to creating and maintaining an inclusive and protective environment for everyone that comes in contact with the organisation.

Desirable criteria

· A track record of securing and managing funding from, building relationships with and influencing DFAT and/or Irish Aid

· Good knowledge of the Start Network

· Experience of bidding for and managing commercial contracts for humanitarian and development programmes.

· Experience of cross-organisational leadership.

· Understanding of key humanitarian and development issues.

· Understanding of and experience of advocacy or campaigns, including working with the UK political system.

· Experience of developing NGO or academic partnerships.

· Lived experience of disability or from one of our countries of operation.

· French-language proficiency.

Equal Opportunities Policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.

• Salary: London £76,431 gross per annum/Berlin €100.221,12 gross per annum

• Location: Berlin or London

• Contract Type: Indefinite

• Hours: Full Time

• First Interview Dates: Week beginning 16 February 2025

About the role

Are you a senior fundraising professional with international experience? At ClientEarth, we are looking to hire an experienced and strategic Head of Philanthropy to lead the development and delivery of our global philanthropy programme. In this senior leadership role, you will guide a talented, geographically dispersed Philanthropy team, build deep relationships with major donors across Europe, the US and Asia, and drive income growth.

Meet your Manager

In this role, you will be managed by Hannah Braithwaite who is based in London. Hannah is responsible for leading ClientEarth’s fundraising efforts for its growing portfolio of programmes. Hannah has dedicated her career to raising funds and resources for climate and nature causes. With a degree in Zoology from Sheffield University, Hannah combines her scientific background with her passion for the environment to generate impact with knowledge and credibility. Prior to joining ClientEarth Hannah has held a number of leading roles at prominent international environmental organisations, including Head of External Affairs at the UN Environment Programme World Conservation Monitoring Centre and Head of Trusts and Foundations at Fauna & Flora.

Main Duties

• Develop and implement the global philanthropy strategy as part of the overall fundraising strategy, liaising with senior leadership, programme leads, communications and finance to ensure ClientEarth can maximise the potential income from major donors.
• Develop, implement and achieve relevant KPIs and financial targets for the philanthropy team and lead on the production of appropriate reports for senior management and the board of trustees.
• Using the strategy (organisational and fundraising) the Head of Philanthropy will personally manage and support senior staff on holding income-yielding high-level relationships.
• Manage relationships and drive strategy relating to our senior stakeholders such as the Development Board, Chair of the Board and act as a key facilitator and steward of relationships between foundation staff and key programme contacts.
• Set up and implement systems to review performance against set targets and objectives and monitor funder data and oversee the effective management of our database; 

See the job description (below) for a full list of duties for this role.

Role requirements

• Significant philanthropy management experience with complex funders
• Demonstrable experience of securing five and six figure, and multi-year gifts
• Good knowledge of donor and pipeline management and financial processes
• Experience of working with the most senior representatives of an organisation, including at CEO and Board level
• An interest in environmental issues such as climate change, conservation and air pollution

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in either the UK or Germany.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties

Job Purpose
Lead and develop the charity’s HR and Volunteering functions (People) to foster a positive, engaging, and inclusive work environment, in line with the organisation’s values and EDI objectives

Key Tasks

Leadership

• Work with the People Sub-Committee (PSC) and SMT to develop and implement organisational people strategies and plans to support the delivery of our organisational strategy for older people.
• Have responsibility for our progress against these plans; measure and report this to PSC and SMT, including by administering our annual people survey, volunteer survey and trustee survey. Identify areas that require improvement and make recommendations for change.

People management

• Oversee People-related policies and procedures, ensuring compliance with UK employment law and best practices.
• Support the development and implementation of Learning and Development (L&D) initiatives.
• Provide support and guidance to those in line management roles within the organisation including on performance management issues and processes.
• Provide line management and support to the Community and Volunteer Manager, ensuring 6 their work aligns with organisational priorities.
• Manage complex employee relations cases, including grievances, disciplinary actions, and change management.

Administration

• Ensure all employee compliance requirements are met, including DBS checks, right to work documentation, and up-to-date staff records.
• Work with the DFO to ensure accurate and timely monthly payroll processing)

Quality

• Ensure that AUKEL’s People policies and procedure are in compliance with the Charity Quality Standard.
• Strive for excellence through the people in the organisation.

Liaison

• To participate to the National Age UK HR network to exchange insight and learn good practice.
• To liaise with our Solicitor team to ensure compliance when managing complex cases.
• To represent AUKEL and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies.
• To attend relevant HR/ Employment Law seminars or work groups as the AUKEL HR ambassador.

General

• To meet regularly with the CEO for support, supervision and appraisal.
• To attend team and staff meetings, as required.
• To undertake any other duties within the competence of the post holder as may be required
from time to time for the continued smooth running of Age UK East London.
• To undertake any training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

Functional links

• This role reports directly to the CEO
• Excellent working relationship with SMT and Finance team.
• Close working relationship is needed with the Operations Coordinator and the Executive and Governance Coordinator.

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Significant experience of a Generalist HR role including managing employee relations in compliance with UK employment law.
• Experience in collaboratively developing policies and procedures.
• Experience in working collaboratively with managers to provide both constructive feedback and support to staff.
• Experience of line management and developing staff or volunteers.

Desirable

• Experience of working with volunteers
• Experience of reporting directly to a Trustees Board.

Knowledge & Understanding

Essential

• Strong understanding of diversity, equity, and inclusion principles and practice across People Functions.
• Degree in Human Resource

Desirable

• Management or have acquired the equivalent CIPD level through experience assessment (or working towards same)
• Knowledge of Health and Safety as it relates to the HR function
• HR data system/ data bases (preferably Sage HR).
• Confidence in using Office365 including Microsoft forms.

Skills/Attributes

• Excellent verbal and written communication including ability to write reports and present to different stakeholder groups.
• Ability to collect and analyse data to extract insights and trends to make informed decisions.
• Intermediate IT skills including using of Microsoft form and polls.
• Professional and proactive approach which instils confidence, trust and motivates others

Desirable

• Mediation skills
• Conflict Management skills 
• Values-driven and aligned with the mission of the charity. 
• Empathetic, with a strong commitment to employee and volunteer well-being.

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• This post is required to ensure to undertake regular CPD to ensure that their working knowledge is up to date with
changes in employment law and HR best practice.
• Flexibility in working hours to meet organisational needs.