Relationship manager jobs

Are you a strategic events professional, with experience of leading high value engagement activity in the charitable sector? 
From intimate cultivation dinners to flagship stewardship moments, our high value events play a vital role in building long term relationships with our most committed supporters. We’re looking for two new High Value Events Manager’s to lead the operational oversight of this programme and ensure our events create meaningful, high-impact experiences that support our wider fundraising goals. 

What does this role do?
As High Value Events Manager, you'll:

• provide strategic oversight of an allocated portfolio of flagship, bespoke and stewardship events for high value audiences, ensuring activity is well planned, of exceptional quality and aligned with wider income and engagement objectives. 
• lead the delivery of selected large, complex events and line manage a High Value Events Officer, providing operational oversight and support to ensure effective delivery of a shared events portfolio that supports the wider event programme. 
• lead on the development of event concepts, audiences, messaging and calls to action, ensuring events are purposeful, impactful and the best use of team resource. 
• work closely with colleagues across Philanthropy, Corporate and Trusts to ensure that the events programme supports integrated cultivation and stewardship activity. 
• alongside the Deputy Head of High Value Fundraising Operations (Events), contribute to the development and delivery of a long-term strategy for high value events that supports sustainable income growth and supporter engagement. 

First stage interviews for this role are provisionally scheduled for Monday 29th and Tuesday 30th June 2026, and will take place on Teams. Second stage interviews are provisionally scheduled for Monday 6th July 2026 at our London office.

Could this be you?
To be successful in this role, you’ll have significant experience working with high value supporters within the charity or not-for-profit sector, and a strong understanding of how strategic engagement events underpin cultivation and stewardship. You’ll be a confident manager, able to provide clear direction, guidance and oversight while empowering others to deliver. You’ll be an excellent communicator, comfortable working with senior stakeholders and collaborating across teams. Above all, you’ll have a strong commitment to the mission and values of Dogs Trust and the impact of our work. 

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

This is an important opportunity to join a respected service supporting adopted adults, birth family members and their descendants, and to help shape high-quality practice that makes a meaningful difference in people’s lives.

Main Responsibilities: 

As Practice Manager, you will provide professional leadership, supervision and operational oversight across intermediary services. You will support a team of PAYE and sessional Intermediaries and Researchers, oversee service quality and safeguarding practice, and contribute to service development and strategic growth. The role also involves building strong relationships internally and externally, ensuring that our services remain responsive, safe and effective.

· Provide supervision, guidance and practice leadership to Intermediaries and Researchers.

· Oversee referrals, allocations, case progression and case closure across the service.

· Support decision-making in complex and higher-risk cases, including safeguarding concerns.

· Lead service development, quality assurance activity and continuous improvement work.

· Maintain oversight of active cases and case records to ensure high standards of practice.

· Represent the service in meetings with internal colleagues, commissioners and external professionals.

· Support recruitment, induction, training and ongoing development of staff and sessional workers.

Main Requirements (for details check the job description and person specification):

You will hold a professional qualification in social work, counselling or psychotherapy, and bring strong knowledge of the lifelong impact of adoption. You will have experience in post-adoption and permanency work, alongside the confidence to supervise staff, manage competing priorities and contribute to service development. We are looking for someone with excellent communication, sound judgement, a collaborative approach and a clear commitment to safeguarding, equality, diversity and inclusion.

Benefits:

- an annual paid leave entitlement that commences at 25 working days (pro-rata), and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

The Elizabeth Landmark is seeking a Fundraising Campaign Manager to help shape and deliver fundraising for an ambitious cultural project in Northumberland. This is a rare opportunity to play a central role in building the campaign behind a major new landscape sculpture created in honour of Queen Elizabeth II. 

The Elizabeth Landmark will be a 55-metre public artwork at Cold Law, designed by Simon Hitchens and rooted in the landscape, heritage and industrial history of the site. Works have already started on site, and the project is now moving into a more focused phase of fundraising, donor engagement and partnership development. 

We are looking for an experienced fundraiser who can bring strategic thinking, structure and momentum to the campaign. Working closely with the Trustees and Curator, you will help develop and deliver the fundraising strategy, build relationships with major donors and partners, and put in place the systems and stewardship needed to support a project of this scale. The role will suit someone confident operating at a senior level, comfortable working with Trustees, and motivated by the opportunity to help realise an ambitious public project.

This is a part-time opportunity, and we welcome applications both from individuals seeking employment and from freelance fundraising consultants. The role is hybrid, with flexible working considered and periodic presence at Ray Demesne required for site familiarisation, meetings and donor activity.

Are you a corporate fundraising professional who thrives on building meaningful partnerships and wants your work to make a tangible difference to people's lives?

Working for the charity that supports one of the largest NHS providers in the country, you'll play a vital role in helping to improve healthcare experiences and outcomes across Greater Manchester.

This is an exciting time to join NorthCare as they continue to grow their fundraising activity and increase their impact for patients, families and NHS colleagues across the communities they serve.

Corporate Fundraising Manager (Band 7)

Salary: £49,387-£56,511 per annum Band 7 (appointing at £49,387)
Contract: Permanent, full-time, 37.5 hours per week
Location: predominately home-based, with travel across NCA sites (Royal Oldham, Salford Royal, Fairfield General and Rochdale) as required and typically 1 day per week, in person, with the team (usually Bury, alongside occasional networking and stakeholder meetings.)
Benefits: 27 days annual leave plus bank holidays, generous pension scheme, staff networks, accessible prayer rooms, protected wellbeing hours, long service awards, car lease scheme, retail discounts, and a range of health and wellbeing benefits
Culture: Values-led, supportive, collaborative and ambitious

About the charity

NorthCare is the official charity of the Northern Care Alliance NHS Foundation Trust, supporting hospital and community healthcare services across Salford, Oldham, Bury and Rochdale.

Their mission is simple but powerful: to help enhance care and improve lives across the communities they serve. Through charitable funding, they provide access to specialist services, life-saving equipment, pioneering research, innovative projects and those extra touches that can make a real difference to patients, families and staff.

At the heart of everything they do are their values: Care, Appreciate and Inspire. These values shape their culture, guide decision-making and create an environment where people feel supported, valued and empowered to make a difference.

About the role

As Corporate Fundraising Manager, you'll lead the development and growth of NorthCare's corporate income stream, creating meaningful partnerships with businesses and organisations that share their commitment to improving healthcare across Greater Manchester. You'll develop and deliver corporate engagement opportunities, including income-generating and relationship-building events, using these strategically to cultivate, build and grow corporate partnerships and income.

You'll play a key role in delivering the corporate fundraising strategy, nurturing existing supporters while proactively identifying and securing new partnership opportunities. Working collaboratively across the charity, you'll create engaging and mutually beneficial partnerships that generate sustainable income and long-term support.

You'll be responsible for delivering corporate fundraising income targets and managing budgets across a range of income streams, including sponsorship, donations, gifts in kind and strategic partnerships. You'll also develop thoughtful stewardship journeys that ensure supporters feel valued, connected to the impact of their giving and inspired to continue their involvement.

About you

This could be a fantastic opportunity for someone who enjoys building authentic relationships, spotting opportunities and bringing people together around a shared purpose.

We'd love to hear from you if you can demonstrate:

• Experience in corporate fundraising, partnership development and relationship management.
• A proven track record of securing, growing and retaining corporate support and achieving income targets.
• Experience of developing and delivering successful fundraising or partnership strategies.
• Strong stewardship skills, with the ability to build lasting relationships and create excellent supporter experiences.
• Experience leading fundraising campaigns, partnerships and/or events that engage corporate and community audiences.

Most importantly, you'll be motivated by making a difference and excited by the opportunity to help grow support for a charity that sits at the heart of local healthcare.

If you're looking for a role where your fundraising expertise can have a lasting impact on communities across Greater Manchester, we'd love to hear from you.

Please send a copy of your profile or CV to at Charity People as the first step.

Deadline: 9am on Thursday, 2nd July
Interviews: In person on the 15^th of July

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Duchenne UK works tirelessly to challenge barriers, deliver practical solutions, and speed up progress for families affected by Duchenne muscular dystrophy (DMD). The charity collaborate with leading researchers, clinicians, industry and charity partners to deliver hope and measurable progress for people living with DMD in the UK.

Founded by two mothers whose sons were diagnosed with DMD, the charity has raised more than £34 million to accelerate research, improve care and help transform outcomes for families affected by this life-limiting condition.

As the charity enters a new phase of growth, it is investing in the structures, stewardship and fundraising expertise needed to build on that success while preserving the entrepreneurial spirit and close community connections that have made it so successful.

A newly created role, the Head of Relationship Fundraising will lead a diverse portfolio spanning Family & Friends fundraising, community fundraising, mid-value and major donor relationships, charity partnerships and corporate fundraising opportunities. Reporting to the Director of Income Generation, you will inherit an established portfolio of supporters and partners while identifying new opportunities for growth across the Duchenne community and beyond.

A key focus will be Duchenne UK’s Family & Friends Funds programme, a nationwide network of more than 50 family-led funds. You will combine ambitious income generation with exceptional supporter care, building trusted relationships with families, supporters, partners and donors whose connection to DMD is often deeply personal.

Working closely with the Director of Income Generation, CEO and co-founder Emily Reuben OBE, co-founder Alex Johnson OBE, and wider senior leadership team, you will play a pivotal role in shaping the future direction of relationship fundraising and helping to build a more strategic and sustainable fundraising programme for the years ahead.

As Head of Relationship Fundraising, you will:

• Lead delivery of Duchenne UK’s relationship fundraising strategy, driving sustainable income growth across multiple income streams
• Develop and grow Family & Friends fundraising, community fundraising, mid-value, major donor, partnership and corporate fundraising opportunities
• Build and steward a pipeline of supporters and prospects, developing meaningful long-term relationships
• Develop the Family & Friends Funds programme, ensuring excellent and compassionate supporter experiences
• Develop supporter journeys, stewardship plans and relationship management processes that increase engagement and retention
• Strengthen fundraising systems, processes and ways of working to support future growth
• Operationally lead relationships with charity partners and key stakeholders
• Monitor fundraising performance, pipeline activity and KPIs
• Line manage the Community & Events Fundraiser and help shape the wider fundraising function’s future direction, structure and growth

Essential skills and experience:

• Significant experience in relationship fundraising, with a track record of delivering sustainable income growth
• Experience managing complex supporter or donor relationships in emotionally sensitive or values-led environments
• Experience working with high-value supporters or philanthropy audiences
• Experience developing community, peer-to-peer, high-value or partnership fundraising relationships
• Demonstrable success in achieving income targets and building fundraising pipelines
• Strong relationship management and influencing skills, with the ability to engage a wide range of stakeholders
• Experience developing supporter journeys and stewardship approaches that improve engagement and retention
• Strong financial awareness, including pipeline management and forecasting
• Excellent communication skills and experience using CRM systems effectively
• Exceptional emotional intelligence, empathy and a commitment to outstanding supporter care
• A proactive, entrepreneurial and solutions-focused approach

Desirable:

• Experience within a health, medical research or disability-related charity
• Experience of diagnosis-led, in-memory or bereavement-related fundraising
• Knowledge of fundraising regulation, GDPR and Gift Aid
• Experience using Salesforce

Employee benefits

• 25 days annual leave plus bank holidays (pro rata)
• Summer Fridays – half days on Fridays in July and August (pro rata)
• Team wellness day and team away day
• Employee Assistance Programme and wellbeing support

This is a pivotal role at National Numeracy, helping to ensure our people, systems and processes enable the
successful delivery of our mission to improve numeracy across the UK.

As a key member of the operations function, you will work closely with the Operations & Impact Director to
strengthen organisational effectiveness, support colleagues across the organisation and help drive
continuous improvement in the way we work.

During this maternity cover period, a particular focus will be supporting the ongoing development and
adoption of our CRM and operational systems, ensuring they provide robust information, efficient processes
and an excellent user experience. You will also play a central role in maintaining effective governance,
supporting our people practices and helping to foster a positive, inclusive and high-performing organisational
culture.

This role is ideal for someone who enjoys improving systems, enabling others to do their best work and
helping mission-driven organisations operate effectively and sustainably.

The postholder will also provide line management and support to one team member, helping to ensure their
development, wellbeing and contribution to organisational objectives.

The role is a maternity leave cover with an ideal start date in August 2026 and an anticipated end date of
31st July 2027. It would be suitable for either 4 or 5 days per week.

We’re seeking a highly organised, proactive Operations Coordinator to help keep our work running smoothly behind the scenes. This is a varied role supporting colleagues across teams, maintaining key systems and trackers, and helping ensure processes are clear and effective.

Pause works alongside women at risk of having children removed from their care, helping them improve their lives and influencing the services and systems that affect them. Our vision is a society where women who experience child removal receive the support they need so it never happens more than once.

You’ll provide high-quality operational and administrative support to the national team, monitoring shared inboxes, maintaining accurate records, supporting project and funding tracking, and helping ensure effective use of our case recording system.

This role suits someone who is detail-oriented, digitally confident and comfortable managing competing priorities. You’ll collaborate across teams, using strong communication and coordination skills, while taking ownership of your work and adapting to changing needs.

You’ll be part of a small, supportive team, where everyone takes a flexible and collaborative approach to work and is committed to improving outcomes for vulnerable women. 

We’re looking for an Alumni & Professional Engagement Coordinator to strengthen relationships across our alumni and professional community. This role focuses on retention, engagement, and lifecycle support, ensuring graduates remain connected, supported, and actively involved in Metanoia’s work.

• Deliver alumni engagement activities (events, communications, mentoring)
• Coordinate alumni involvement in CPD, knowledge exchange, and outreach
• Manage membership processes, professional registrations, and enquiries
• Maintain accurate CRM/database records and produce engagement reports
• Support alumni as ambassadors and contributors to Metanoia activity
• Assist with CPD and professional events (online and in-person)

We are recruiting for a Corporate Partnerships Manager to join our team in London; the scope on this job involves….

Job Title: Corporate Partnerships Manager

Location: Hybrid with 2-3 days a week in our Head Office (Vauxhall, London) or other areas for partner/prospect meetings
Salary: £45,529.83 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full-time, Permanent

Hours: 37.5

This is a brilliant moment to join Refuge. 

We’re building bold, high-impact partnerships with some of the UK’s most recognisable brands and we’re just getting started. 

As our Corporate Partnerships Manager, you’ll step into a thriving portfolio and take it further, growing income, deepening engagement, and unlocking fresh creative ways for businesses to stand alongside survivors of domestic abuse. 

From global beauty brands to leading financial institutions, you’ll lead relationships that don’t just raise funds they spark cultural change. You’ll design powerful collaborations, inspire senior stakeholders, and deliver innovative campaigns that connect purpose with action. 

You’ll also lead and champion a talented team, creating an environment where ideas thrive and ambition turns into results. 

We’re looking for someone who is strategic, commercially minded and full of ideas, a natural relationship builder who’s confident working with senior stakeholders and excited by what’s possible. If you’ve grown high-value partnerships and successfully bring others with you, you’ll feel at home here. 

At Refuge, you’ll find a flexible, inclusive, values-led culture where your work has immediate and visible impact. Every partnership you shape will help more women and children access life-saving support. 

We look forward to hearing from you.

Closing date: 9.00am on 15 July 2026

First interview date: 28 July 2026 (virtual)

Second interview date: 6 August 2026 (in person at our Head Office in Vauxhall)

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Service Manager - Part time

Location: Northamptonshire

Salary: £21,600 per annum

Vacancy Type: Permanent, Part Time

About The Role

We’re launching a brand-new Day Rehab Programme in North Northamptonshire and are looking for a Service Manager to help shape and lead it from the ground up. This is a part-time role (21 hours per week, with flexible working patterns available), offering the chance to build a service that will make a real difference in people’s recovery journeys.

You’ll also support the development of a new LERO, helping it grow towards independence and sustainability, while working closely with the Regional Manager and wider partners.

What you’ll be doing

This is a hands-on leadership role where you’ll balance operational delivery with strategic input.

• Lead delivery of the Day Rehab Programme (Self-Help Addiction Recovery model)
• Support the setup and development of a new LERO service
• Line manage a Lead Counsellor, Administrator, and LERO staff
• Work with the Regional Manager on strategy, business planning, and service improvements
• Build and maintain strong relationships with commissioners and key stakeholders
• Ensure accurate data, timely reporting, and full audit compliance
• Monitor performance against service level agreements and targets

What We're Looking For

You'll be confident leading services in a fast-moving environment, with the ability to support both people and performance.

• Experience in service management within health, social care, or substance misuse
• Strong leadership and team management skills
• Confidence working with data, reporting, and compliance frameworks
• Ability to develop partnerships and work collaboratively with external stakeholders
• A proactive, organised, and solutions-focused approach
• Commitment to safeguarding, quality, and continuous improvement

As this is a part-time role, it may particularly suit a practising counsellor, therapist, or other health and social care professional who wishes to combine service leadership with an existing private practice or portfolio career. However, we welcome applications from all candidates who can demonstrate the skills, experience, and availability required for the role.

No two days will be the same, you might be shaping service delivery in the morning, supporting your team through supervision in the afternoon, and reviewing performance data or meeting commissioners later in the day.

Some flexibility is required, including occasional evening or weekend work, and travel within the region may be necessary.

This is a rare opportunity to help design and embed a brand-new service from day one. You’ll play a key role in shaping recovery pathways, building a strong team culture, and ensuring high-quality support for service users.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• BHSF Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Breathe Cities Programme Coordination & Reporting Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Breathe Cities Programme Coordination & Reporting Manager

The Clean Air Fund is looking to recruit a Breathe Cities Programme Coordination & Reporting Manager to join their team in London. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.   

Under the supervision of the ED of Breathe Cities, and working closely with the funders relations team, the purpose of this role is to build and maintain strong, trusted relationships with Breathe Cities’ funders and partners, ensuring a consistently high level of engagement and satisfaction. The role leads the provision of clear, structured and timely information, reporting, data and insights, while acting as the central point of contact for the funder. 

The role coordinates processes for donor reporting, and ensure information and communications flows to our donors and partners in an appropriate way.

What We’re Looking For

• Excellent writing and communication skills. 

• Confident in dealing appropriately with a wide range of stakeholders, including senior managers, funder programme officers, and other donor organisation staff. 

• Skilled communicator, in oral and written form. 

• Ability to quickly assimilate and understand complex information and to communicate this in a clear and structured manner adapted to a funder. 

• Adept at managing projects, highly organised, with the ability to manage multiple priorities and deadlines to meet agreed objectives.

• Experience in information management and coordinating internal communication. 

• Ability to represent the Clean Air Fund credibly with range of external audiences, including senior donors and grantee partners.

• Able to respond quickly to requests for information and project updates 

• Demonstrable experience writing externally-facing reports. 

• Formal experience in a fundraising or partnerships environment.

For more information on this role, as well as the full person specification please see the job description

• Closing date – 22nd June 2026
• Salary – £63,500
• Type of employment- Fixed-term contract until June 2029

At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable difference.

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups  to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm. 

This role will manage a diverse portfolio spanning across multiple income streams - consisting of Glass Door flagship annual events, community fundraising, challenge events, school, church and local business giving. Whilst we have a very loyal supporter network - this is a fabulous opportunity to deepen our roots and increase our community giving and engagement, as well as strategise creatively on how to expand our network. 

This role offers the successful candidate the opportunity to use their expertise in Community fundraising to strengthen our corporate partnerships through employee led fundraising, events and cause-led marketing.

You will take an active part in rejuvenating, stewarding and growing our Corporate Giving programme, working collaboratively and creatively with the Senior Fundraising team to nurture our existing relationships, seek opportunities for cultivation and further engagement. 

Community & Events:

Glass Door Flagship Events  

• Lead, plan and deliver our largest, annual flagship fundraising event – Sleep Out; our annual Supporter Thank You Event and our annual Christmas Carols Service 

• Cultivate opportunities for corporate sponsorship for our events 

Community Fundraising Events  

• Lead, plan and deliver a year-round calendar of Fundraising & Challenge Events across the community and corporate employee fundraising.

• Focus on recruiting and supporting participants for core flagship challenge events – such as the Royal Park Half, Tough Mudder and Skydives - as well as using the tool Run for Charity to expand our portfolio and community of supporters.

Churches & Schools  

• Lead, plan and deliver a year-round calendar of events, talks and opportunities for engagement through donations, collections, events & in-kind donations.

• Steward key relationships across our church & school network ensuring quick, thoughtful and organised communications 

• Act as an ambassador (as well as support colleagues across the organisation), to plan and deliver, talks and presentations throughout the year to champion our work and encourage engagement 

Partnerships: 

• Co-steward an existing Corporate portfolio who give through, sponsorships, events/ employee fundraising, challenge events, cause related marketing and donations. 

• Identify and develop partnerships and sponsorship opportunities with organisations aligned with the charity’s mission 

• Develop employee engagement and fundraising opportunities with our corporate partners 

Strategy:

• Plan and deliver a year-round activity plan and fundraising strategy to support and grow a portfolio with a six-figure annual income target across multiple income streams. 

• Work collaboratively with the fundraising team to secure an organisation-wide forecasted budget of £2+million

• Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward. 

Collaboration:

• Work closely and collaboratively with: 

• The Communications team, specifically, our Marketing Officer to ensure our voice and brand are consistent across all supporter communications, and to optimise usage of email & paid social media marketing

• Colleagues across the organisation to deliver presentations and talks across the community about our work and impact 

• The Volunteer & Involvement Manager to maximise engagement across a community of 800+ volunteers 

Other: 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

• Attend and participate in Manager meetings, and other ad hoc meetings when necessary. 

• Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately. 

• Carry out line management responsibilities and ad-hoc co-management of cross-team deliverables 

Person Spec: 

We are seeking an energetic, insightful and creative fundraiser who has the confidence to take on a diverse portfolio and will have demonstrable experience at manager level within one or more of these core areas: events, community or corporate fundraising. We are looking for someone who can think strategically whilst also be willing to ‘roll up their sleeves’ and deliver - someone who enjoys building relationships, working collaboratively with their colleagues and volunteers, engaging with supporters and driving activity forward. 

Knowledge & Experience 

• Proven experience and demonstrable success in community fundraising at manager level; securing income from a range of fundraising streams and delivering a range of activities. 

• Experience managing complex events delivering six-figure income targets 

• Strong stewarding and relationship management skills under-pinned by values and principle-based fundraising 

• Up to date knowledge of the regulatory regime around fundraising and data protection. 

• Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets. 

• A good understanding of health and safety and risk assessment procedures. 

• Experience of coordinating and working with volunteers. 

• Confident use of CRM systems and supporter databases and fundraising platforms such as Just Giving. 

• Willingness to work flexible hours occasionally, for example at evenings and weekends 

Skills & Aptitudes 

• Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers. 

• Strong public speaking skills and experience of presenting to supporters. 

• Excellent verbal and written communication skills with the ability to adapt style appropriately. 

• Exceptionable attention to detail, project management, and organisational skills.

• Ability to work under pressure, manage time effectively and prioritise a varied workload. 

• Highly numerate with strong analysis skills. 

• Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols. 

Supporter Engagement & Fundraising Communications Manager — Go Beyond £35,000–£37,000 | Fully Remote | Permanent | Full-time

Go Beyond has given over 21,000 vulnerable children life-changing residential breaks since 1994. Young carers who spend their days looking after parents. Children living in poverty for whom a school holiday means hunger, not adventure. Children who've been bullied or bereaved and need a week away from their ordinary life.

The charity is entirely self-funded. £1.8 million a year, every penny raised by supporters. No government money. Which means the work this fundraising team does is directly and specifically what makes those breaks possible.

This is the role that sits at the heart of that.

What makes this moment unusual:

Go Beyond's flagship campaign, Ice Cream Moments, launches this summer — backed by Louis Theroux, James Acaster, David Gower and Jenny Agutter. The trustees want to go viral. A legacy programme is built and ready to launch. An alumni programme connecting with 21,000+ former beneficiaries is research-complete and waiting for someone to open the door. And a loyal supporter base of 200–300 regular givers — many of whom have been giving for over a decade — is generating £90,000 a year with almost no stewardship behind it.

Sara, the Director of Fundraising, describes what's needed like this: "Think of this as your own company. Think of this income stream as your domain — you could make it something amazing."

What the role involves:

The Supporter Engagement & Fundraising Communications Manager will own the supporter communications function end to end. This is a project management and strategy role — not an execution role. The doing sits with two direct reports and a network of freelancers. Your job is to build the plan, manage the team, deliver the campaigns and make sure the data tells you what's working.

In practice that means:

• Building and managing proper supporter journeys for regular givers, challenge event runners and Ice Cream Moments donors
• Project managing the full campaigns calendar — four annual appeals, Ice Cream Moments, challenge events, and a growing digital communications programme
• Developing and implementing a data strategy, setting up income dashboards and overseeing the CRM
• Launching the legacy programme and, in time, the alumni programme
• Managing two direct reports: a Digital Marketing Officer and a Data & Admin / Challenge Events Officer
• Writing an 18-month strategy with proper pipelines and income forecasts

What we're looking for:

This is not a pure fundraiser role or a pure marketing role. It's a hybrid — and the right person will see that as a feature, not a confusion.

• A track record of owning campaigns end to end — not being part of them, owning them. Specific examples, with dates, outputs and results
• Genuine data literacy — comfortable in a CRM, able to run queries, understand segmentation. Not expert-level, but curious enough that you're never caught out
• Financial awareness — you ask what the target is before anything else. You work backwards from an income number
• Hands-on as well as strategic — you can delegate and direct, but you can also do
• Strong project management — multiple workstreams, freelancers, deadlines you can't move

Charity sector experience is welcome but not essential. Commercial direct marketing, agency-side or individual giving backgrounds are all genuinely considered.

What Go Beyond offers:

• £35,000–£37,000 with annual pay review benchmarked to sector
• Fully remote — with the option to use Go Beyond's centres in Cornwall and Derbyshire
• 28 days holiday plus bank holidays
• Flexible working pattern that can include an early finish on Friday
• Management training through the British Growth Fund's six-week programme
• A collaborative, supportive team culture in a genuinely mission-driven organisation

This role will suit you if:

You're energised by building rather than maintaining. You want to own a function, not just a job title. You think in income as well as engagement. And you want to be part of something where the work — the campaigns, the supporter journeys, the data — is directly connected to a child getting a break they wouldn't otherwise have had.

This role is being recruited exclusively through Raise + Recruit, an independent executive search adviser specialising in the charity sector. All enquiries are handled in complete confidence — including from your current employer.

To find out more or to express interest, contact John Austin. No lengthy application process at this stage — a conversation is all it takes.

Full candidate brief: https://go-beyond-roan.vercel.app/

We are seeking a Supporter Services Administrator to join World Horse Welfare's Fundraising Supporter Services team based at our Head Office in Snetterton, Norfolk on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.

This role is key in providing excellent customer service to the charity’s supporters, processing all charity income efficiently, and maintaining the supporter database to the highest standards.

KEY RESPONSIBILITIES

Supporter Care & Communication

• Provide high‑quality customer care across all channels, including telephone orders, donations, membership and general enquiries.

• Answer all supporter queries professionally and within agreed timeframes.

• Ensure supporters receive the correct communications in response to their donations.

• Produce timely and accurate thank‑you letters.

Income Processing & Administration

• Browse, create, amend and allocate payments to supporter records using data processing systems.

• Reconcile income with daily income sheets.

• Allocate income and produce daily income reports.

• Take Direct Debits over the telephone in line with DD Scheme legal requirements.

• Administer all charity income paid by Direct Debit.

• Process payments received from third‑party agencies (e.g., JustGiving).

Database & Record Management

• Create and maintain accurate supporter records on the charity’s CRM system.

• Liaise across the charity to ensure all agreed stakeholders are administered effectively and efficiently.

Fundraising Support

• Assist the fundraising team with administration and fulfilment of supporter products, including merchandise sales and the individual giving programme.

General Administration

• Sort and open Head Office post in line with service level agreements and standard operating procedures.

• Undertake other tasks as directed by the Senior Supporter Services Officer.

Health & Safety Responsibilities

• Comply with World Horse Welfare policies to ensure risks in the working environment are minimised.

• Raise any health and safety concerns with your Line Manager or the charity’s Health & Safety Advisor.

PERSON SPECIFICATION

Experience & Knowledge
Essential:

• Experience in data entry and administration.

• Proven customer service experience, including handling enquiries and resolving issues.

• Good understanding of database functionality.

• Computer literate with working knowledge of Microsoft Office (Word, Excel, Outlook).

Desirable:

• Working knowledge of mail‑order systems.

• Telephone sales experience.

• Experience using a charity fundraising CRM system.

Skills & Abilities
Essential:

• Strong telephone manner with a professional, approachable communication style.

• Highly proficient keyboard skills with strong accuracy.

• High attention to detail with a focus on accuracy and quality.

• Excellent verbal and written communication skills.

• Confident communicating with people at all levels.

• Effective at prioritising workload and managing multiple tasks.

• Flexible and adaptable approach to work.

• Ability to work both independently and as part of a team.

• Able to work well under pressure and consistently meet deadlines.

Desirable:

• Understanding of the function of a fundraising database.

Apply today

Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.

Closing date: Sunday 14th June 2026