Relationship manager jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Orpheus Centre is a specialist performing arts college and charity that supports young disabled adults to live more independent and fulfilling lives. Guided by our values—joyful, bold, inclusive, resilient and determined—we empower our students through the arts while providing an exciting, creative and supportive environment for staff.
The role
We are looking for an energetic, organised and enthusiastic challenge event and corporate fundraiser to join our ambitious fundraising team. This is an exciting opportunity for someone with experience in fundraising, ideally working within the corporate or challenge event fields.
You will play a key role in growing our corporate income by stewarding existing relationships and cultivating new ones. Alongside growing our TEAM ORPHEUS! Challenge event. Recruiting, stewarding and retaining fundraisers. Working closely with the Partnerships Manager and Deputy Head of Fundraising, you’ll help the organisation prepare for significant planned growth and an upcoming capital appeal
If you are passionate about relationship-building, motivated by targets, and want to make a meaningful difference to the lives of disabled young people—this could be your next step.
Location: Godstone, Surrey
Salary: £26,000- £30,000 per annum
Hours: Full-time, 35 hours per week / 52 weeks per year. Hours may be altered on occasions according to the needs of the curriculum and organisation
Contract: Permanent
Key responsibilities
- Deliver against corporate income targets in line with our fundraising strategy.
- Identify, cultivate and secure new corporate partnerships, including Charity of the Year opportunities, sponsorships and corporate fundraising campaigns.
- Steward existing corporate supporters with high-quality engagement, communication and reporting.Plan and manage corporate supporter engagement opportunities including meetings, volunteering days and events.Recruit and engage participants to sign up for fundraising challenge events.
- Provide excellent supporter care by guiding participants before, during, and after their challenge.
- Identify opportunities to grow income, including upselling participants to larger events or encouraging repeat participation.
- Maintain up-to-date and accurate records using our CRM system.
- Contribute to industry insight by monitoring trends, opportunities and sector developments.
- Attend meetings, pitches, events and occasional evening/weekend activities (TOIL provided).
About you
Essential Experience & Skills
- Experience in fundraising or B2B account management.
- Ability to build strong, positive relationships with a wide range of stakeholders.
- Experience working to income targets and managing pipelines.
- Strong written and verbal communication skills, including report and proposal writing.
- Good negotiation, influencing, and presentation abilities.
- Excellent organisational skills and the ability to manage a busy and varied workload.
- Confident user of Microsoft Office and CRM systems.
- Strong attention to detail and accuracy.
Desirable Experience
- 1+ years’ experience in fundraising.
- Experience developing pitches and securing COTY partnerships.
- Experience in working with challenge events and participants.
- Understanding of disability issues.
Other Requirements
- Full, clean driving licence and access to a vehicle.
- Willingness to occasionally work outside standard hours.
Why work with us?
- A warm, friendly, and creative working environment.
- Opportunities for training, development and personal growth.
- The chance to make a direct, meaningful impact on the lives of young disabled adults.
- Being part of an ambitious organisation entering a period of exciting growth.
Join us in making a lasting difference in the lives of young disabled people through the power of the arts.
Safeguarding and Equality
Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.
We are an equal opportunities employer and welcome applications from all sections of the community.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
No agencies please.
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting for a new Service Manager role to support Upskill, Employment Hub and Kingston Supported Employment services. This is a full-time, permanent role working 35 hours per week; we will consider applications for 28 hours/4 days.
What you’ll be doing
You will provide collaborative and motivational leadership, ensuring our services deliver agreed outcomes while maintaining a client-led approach.
Your responsibilities will include:
- Overseeing day-to-day operations and resolving issues as they arise.
- Leading service planning, implementation and delivery in line with contractual requirements.
- Building relationships with health, employment, community and funding partners.
- Monitoring contractual outcomes, delivery timescales, quality standards and key performance indicators.
- Representing Working Well Trust at contract performance meetings.
- Supporting Team Leads to develop performance and quality improvement plans.
- Using audits, reviews and client feedback to improve service quality.
- Working with the Finance Manager and budget holders to support effective budget management.
- Ensuring accurate data collection and completion of contract monitoring reports.
- Supporting staff wellbeing, occupational health cases, reasonable adjustments and effective attendance management.
- Providing senior management cover and supporting safeguarding and risk escalation.
- Recruiting, supervising and developing Team Leads alongside the HR Advisor.
- Promoting consistent induction, supervision, appraisal, training and continuous learning.
- Working with senior colleagues on organisational strategy, business planning, co-production and cross-service improvements.
What you’ll need
We are looking for someone who can demonstrate:
- Experience managing employment support, community or comparable services.
- Strong leadership and people management skills.
- Experience monitoring contracts, performance, quality and service outcomes.
- Confidence working with funders, partners and senior stakeholders.
- The ability to analyse data and use it to improve services.
- Sound judgement when managing wellbeing, performance, safeguarding and operational risk.
- A collaborative, organised and client-focused approach.
- Commitment to Working Well Trust’s values, policies and procedures.
What we offer
-
30 days annual leave plus public holidays (FTE)
-
Paid company closed days at the end of the year (FTE)
-
Flexible, paid Wellbeing Hour every fortnight (FTE)
-
6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
-
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
-
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
-
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
This is an exciting opportunity to join a small, but dynamic team at Access – The Foundations for Social Investment. The Assistant Management Accountant will play an important role in ensuring the accuracy and integrity of Access's financial records. The role will work closely with colleagues across the organisation and provide support to the Senior Finance and Operations Manager and Director of Finance and Operations.
About Access
We want to see a social investment ecosystem that works for all charities and social enterprises. Through our programmes and our advocacy work, we ensure that charities and social enterprises can access the finance they need to sustain or grow their impact.
We target those most in need of patient and flexible investment through:
- Funding enterprise development and blended finance programmes in England.
- Sharing knowledge and data and translating it into practical insight that others can use.
- Mobilising others who share our goal of making capital work for communities.
Main responsibilities include:
FINANCIAL MANAGEMENT (guide c.85%)
- Keeping the accounting system up to date, ready for review by the Senior Finance and Operations Manager, this includes but not limited to weekly bank uploads, posting weekly and monthly journals and reconciling Access's bank accounts and balance sheet.
- Assisting the Senior Finance and Operations Manager with preparation of monthly management accounts, annual budgets and Access's year end audit.
- Supporting treasury management by maintaining cashflow records and assisting with forecasting future cash requirements.
- Managing the accounts payable and receivable functions
- Maintaining organised financial files to support monthly reporting and the year-end audit
- Work with the Finance team to ensure that appropriate financial controls are in place and are being followed in order to comply with financial regulations and internal policies
- Carry out such other duties as may reasonably be required from time to time, consistent with the nature, level and responsibilities of the role
OPERATIONS, PEOPLE AND GOVERNANCE (guide c.15%) – scope dependent on number of hours worked
- Support the Senior Finance and Operations Manager with the delivery of the finance and operations team’s objectives
- Support the implementation of new systems and processes to improve operational workflows, with a dedication to continuous improvement
- Understand the programmatic work via the building of strong relationships across Access to be able to provide support to other areas of the business.
- Support the Senior Leadership Team with ad hoc administration, coordination and organisational tasks as required
- Support the Senior Finance and Operations Manager in assisting with the preparation of Audit, Risk and Compliance Committee (ARCC), Endowment Investment Committee (EIC) and Board papers and minute taking as and when needed
Please download the Job Specification for the full job description, person specification, terms & conditions and benefits.
Please note we are review applications on Thusday, 6th August, and may close recruitment early if suitable applications are received.
We want to see a social investment ecosystem that works for all charities and social enterprises.



The client requests no contact from agencies or media sales.
Online harm is not inevitable. This is our urgent and hopeful mission.
We are Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. We work at the intersect of suicide prevention, online safety, and tech accountability to demand a safer online world and move beyond the preventable harm. We believe a better online world is possible, one where young people are protected, championed and equipped with the skills, confidence and critical algorithmic literacy they need to navigate digital spaces and thrive.
Working closely with the Head of Partnerships and Fundraising, we’re looking for a Trusts and Foundations Manager to join our small team at a critical growth point to build and deliver a Trusts Fundraising Strategy (currently projected to generate c.£600K in 2027) laying the groundwork for long term, sustainable income generation as part of our wider Fundraising Strategy.
This is a new role for someone with substantial experience working in Trusts Fundraising, as well as strong project development skills, who can take our fledgling portfolio of funders and transform it into a pool of engaged supporters invested in MRF’s work in the long-term. You will have a demonstrable track record of securing five-six figure sums, the ability to create propositions in collaboration with programmatic colleagues, and the confidence to present compelling cases for support to a range of philanthropic organisations. You will also have excellent communication skills both written and verbal, a keen eye for connecting philanthropic organisations to the right projects to develop meaningful relationships, and the skills to deliver high-quality, detailed bids to further our strategic objectives.
We're particularly interested in hearing from applicants with experience working in one or more of the following areas: online safety, tech accountability, suicide prevention, education or children’s mental health.
You will join a small, ambitious organisation with big plans and a strong values-led culture. If you're motivated by improving online safety, suicide prevention and helping young people to live long and stay strong, we'd love to hear from you.
We offer a comprehensive package that includes:
- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
- Annual leave buyback scheme, with the option to purchase up to 5 additional days;
- Employee pension scheme;
- £500 employee wellbeing budget;
We welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests (any requests would be on the understanding that this is a full-time position).
Application Process
To apply, please send a CV (max. 2 sides A4) and cover letter (max. 2 sides A4) via the Charity Jobs website. In your covering letter we'd like to understand how you meet the person specification for this role - your application will be scored against these criteria.
Application closing date: Monday 17 August 2026 at midnight we may close early should we receive a high volume of applications but no earlier than Monday 10 August.
There will be an initial interview held online during the week of 24 August 2026 and a follow-up second stage meeting that will be in-person in London (dates TBC).
Our mission is to create a world where young people can live long and stay strong, where they can thrive in the digital world safe from online harm.


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing Officer (part time) - Royal Statistical Society
Salary: £34,000 per annum pro rata, £20,400 actual salary
Contract: Permanent, part-time, 0.6 FTE
Hours: 21 hours per week (with flexibility as to how these are worked subject to business need and prior agreement)
Location: Hybrid, with regular attendance at our central London office (40%)
Reports to: Director of Commercial
Application deadline: Thursday 6 August 2026, inclusive
Interviews: Week commencing 10 August 2026.
Overview
The Royal Statistical Society is looking for an outstanding, proactive and organised Marketing Officer to help plan, coordinate and deliver marketing campaigns across our diverse commercial and engagement activities.
Founded in 1834, the RSS is one of the world’s leading organisations advocating for the importance of statistics and data. We are a charity, a professional body for statisticians and data scientists, and a membership organisation with thousands of members across the UK and internationally.
This is a new role and an exciting opportunity to bring additional marketing capacity and expertise into the Society. You will drive and support campaigns that increase awareness, engagement, bookings, enquiries and income across diverse areas such as membership, training, events, the annual conference, advertising, sponsorship, partnerships and venue hire.
About the role
This is a hands-on marketing role with plenty of variety. Working closely with colleagues across the RSS, you will plan and coordinate multi-channel campaigns across email, web, social media, digital advertising, partner channels and other routes.
You will help turn plans into practical campaign action, making sure marketing is well-organised, audience-focused, delivered on time and measured for effectiveness. You will work closely with our Digital and Content team to coordinate website updates, content, newsletters and campaign assets.
What you’ll be doing
Day-to-day you will:
- promote RSS products, services and business areas including membership, training, events, conference, sponsorship and venue hire;
- plan, coordinate and deliver integrated and effective marketing campaigns across these RSS activities, working closely with key colleagues;
- draft and edit clear, audience-focused marketing copy for social media, emails, adverts, landing pages and promotional materials;
- create, schedule and monitor marketing emails and social media activity, including segmentation, testing and reporting;
- use CRM, campaign and marketing data to support targeting, customer journeys and evaluation;
- monitor campaign performance, including reach, engagement, enquiries, bookings, leads and income;
- help improve campaign effectiveness, audience targeting and ways of working;
- coordinate suppliers, agencies or freelancers where required.
What we’re looking for
We are looking for someone with fantastic marketing skills and practical experience who is proactive, collaborative and confident managing multiple priorities.
You will need:
- experience of working to and achieving ambitious targets, including income generation and customer engagement targets;
- experience coordinating and delivering multiple marketing campaigns simultaneously;
- experience of email marketing, digital marketing and campaign administration;
- experience using CRM systems, customer data or marketing lists;
- experience monitoring and reporting on marketing performance;
- strong writing skills and the ability to produce clear, audience-focused copy;
- excellent organisational and project coordination skills;
- good attention to detail;
- an understanding of digital marketing channels and customer journeys;
- the ability to work with colleagues across different teams;
- a positive, proactive and customer-focused approach.
It would also be helpful, but not essential if you have
- experience in a charity, membership body, professional body or similar organisation;
- experience marketing training, events, conferences, membership or professional services
Why join the RSS?
This is a great opportunity to make a visible contribution in an internationally respected charity and professional body with an important public purpose. The RSS is a highly colleague-centred organisation with a great range of benefits. We offer:
- hybrid working, with regular (40%) attendance at our central London office;
- flexibility in how hours are arranged, subject to business needs and prior agreement;
- pension scheme after three months, with employee contributions of up to 5% double matched by the RSS, up to a maximum employer contribution of 10%;
- 25 days’ annual leave, pro rata, plus bank holidays;
- additional office closure between Christmas and New Year;
- training budget;
- season ticket loan;
- cycle to work scheme;
- employee assistance programme.
Occasional flexibility may be required, including some evening work, to support key campaigns and major events such as the RSS annual conference.
How to apply
Please apply via Charity Job by submitting:
- your CV; and
- a supporting statement explaining how your skills and experience meet the role requirements.
Applications without a supporting statement will not be considered.
The deadline for applications is Thursday 6 August 2026, inclusive.
Interviews are expected to take place during the week commencing 10 August 2026. We may contact and interview strong candidates before the closing date, so early applications are encouraged.
Charity People is delighted to be working in partnership with London Youth to recruit a Senior New Business Manager, an exciting new business role focused on securing transformational corporate partnerships that mobilise resources, expertise, and influence to strengthen youth organisations and improve outcomes for young people.
"At London Youth, we believe every young person deserves the opportunity to thrive. This is an exciting opportunity to join a passionate and ambitious team and help us deliver impactful new partnerships that deliver our mission. We have some incredible partners - CVC, Infosys, Kate Spade, Rathbones, and KFH to name a few. And we're looking forward to the Senior New Business Manager expanding our portfolio with new, ambitious, strategic partnerships."
Senior New Business Manager
- London / Hybrid working (minimum two days per week in the office)
- Permanent, Full-time (37.5 hours per week)
- £43,495 per annum
- Flexible working requests considered
- Excellent benefits package including 39 days annual leave and 4% employer pension contribution
About London Youth
London Youth is a charity on a mission to support London's youth sector and improve the lives of young people across the capital. Through a network of nearly 600 member youth organisations, alongside two outdoor learning centres, they help create opportunities for young people to develop confidence, resilience and skills that shape their futures.
For nearly 140 years, London Youth has championed the vital role of youth work in helping young people access trusted relationships, positive experiences and opportunities beyond the classroom. Today, its network reaches hundreds of thousands of young Londoners every year, with a particular focus on supporting those who might otherwise miss out on the opportunities they deserve.
Whether delivering programmes that support young Londoners with gaining new skills and experiences, investing in youth professionals or providing transformational outdoor learning experiences, London Youth is committed to ensuring that all young people have access to the opportunities and support they need to thrive.
About the Role
This is a standout opportunity for an ambitious corporate fundraiser to play a leading role in shaping London Youth's future corporate partnerships strategy.
Corporate partnerships are central to London Youth's growth ambitions, and as Senior New Business Manager ,you'll take ownership of developing and converting a pipeline of high-value prospects into long-term strategic partners. Focusing on five and six-figure opportunities, you'll secure transformational support from businesses that share London Youth's commitment to creating brighter futures for young people across the capital.
Reporting to the Head of Corporate Partnerships, you'll drive the full new business cycle, identifying opportunities, building relationships, developing compelling partnership propositions and negotiating support from some of the UK's leading companies. Working closely with senior colleagues, trustees and supporters, you'll have access to influential networks and the opportunity to build relationships at the highest levels.
This is a role for someone who enjoys combining strategic thinking with hands-on relationship building. You'll be equally comfortable researching prospects, facilitating introductions, leading stakeholder meetings and crafting persuasive proposals that inspire businesses to invest in London Youth's work.
About You
We're looking for an exceptional relationship builder with a proven ability to secure significant new business income through corporate partnerships. You'll bring a demonstrable track record of developing and winning high-value partnerships, and experience securing six-figure opportunities would be particularly attractive.
You'll be a confident communicator with excellent proposal writing and presentation skills, able to engage and influence senior stakeholders while building credibility and trust. Equally important is your ability to think creatively, spot opportunities and develop compelling partnership ideas that deliver value for both organisations.
Most importantly, you'll be ambitious, proactive and driven by impact. You'll thrive in a target-driven environment, enjoy working collaboratively with colleagues and be motivated by the opportunity to improve the lives of children and young people across London.
To Apply
To request a full job pack and arrange a confidential briefing call, please contact Kevin Croasdale at Charity People
Key Dates
- Closing date: Wednesday 19th August 2026
- First-stage interviews: Wednesday 2nd September 2026
- Second-stage interviews: Tuesday 8th September 2026
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background including age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
We are recruiting a Service Delivery Manager – Projects to join our growing advice team and make a difference. Every week we help hundreds of people providing advice and specialist casework on housing, debt, benefits and more.
About the role
Our Service Delivery Managers are responsible for a portfolio of advice and casework projects through a range of funded programmes. This role focuses on local projects delivering financial inclusion support like debt and benefits. You will give line management and ensure ensuring teams are delivering funding and quality targets. You will work closely with the funders and manage stakeholder relationships. There will be the opportunity to develop those relationships and support with bid writing as well as over see social policy work and support wider teams through your leadership skills.
Advisors work from different locations including outreaches, so you will get the chance to travel and see some of the amazing areas across West Sussex from the coast to rural, Towns and Villages too. Working in local charities can be busy, no one day is the same as the next. However it is very rewarding and can make a big impact as well as being an excellent opportunity to build on your leadership and management skills.
About us
Every year we help thousands of people move forward with the problems they face. Working to reduce health inequalities and support communities our communities to thrive by empowering people through high quality information, advice and advocacy. As a local charity, we work in partnerships and with volunteers who are at the heart of what we do, reaching communities across the County. We work across 6 sites and provide projects in outreach locations and have doubled in size in the last two years due to growing demand for our services.
Staff access high quality training resources available online as well as external courses, including local leadership programmes. We are committed to equity, diversity and inclusion in all aspects of our Values, People and Work and believe in making a difference. Striving to making our communities a better place, using our teams expertise and the evidence gathered through casework, research and campaigns work to change the system.
How to be a success
To be a success in this role you will ideally have had some previous experience of delivering advice and casework as well as some management experience of projects and/or people. However we will be able to provide training to fill gaps and support you to be a success in your role. Having excellent team values, able to manage competing priorities and show leadership skills in a busy environment are essential. Able to see the big picture and whilst having attention to detail and able to follow processes is important. You will be creating plans for new projects or improve existing ones and work to targets so analytical and IT skills will help.
We are committed to equity, diversity and inclusion in all our values, people and work. We recognise that skills and values are important and will provide training where needed to candidates who can demonstrate the attributes needed.
How to apply
You will need to fill in an application form, addressing the person specification. We reserve the right to close the advert early so don’t wait, apply now so you become part of our growing team.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT CAUDWELL CHILDREN
We are seeking an experienced and enthusiastic Volunteer Manager (maternity cover) to join our dedicated, experienced and growing team of professionals as we embark on a journey of expansion.
Established in 2000, Caudwell Children aims to change people’s lives, change the way society perceives and treats disabled and autistic people and change the way that charities operate, through the provision of child-centred practical and emotional services, passionate campaigning and demonstrating best practice. We believe in a world where disabled and autistic children have the choice, opportunity, dignity and understanding they deserve #jointhechange and help us in our mission!
Our facilities provide a state-of-the-art base within the grounds of Keele University, Staffordshire, with the option of informal homeworking arrangements up to 40% of working week after passing probation.
POST OUTLINE
This is an impactful role working in a supportive and collaborative environment. The Volunteer Manager is responsible for implementing a sustainable volunteer strategy, onboarding journey and programme across the charity. This varied role oversees the promotion of volunteering, internal and external relationship building, all stages of volunteer recruitment, HR checks and onboarding and the coordination of an effective volunteer mandatory training programme. This role is responsible for organising recognition programmes, guiding departments on how to manage and retain volunteers, maximising the use of volunteer resources and ensuring volunteers have a rewarding experience whilst also positively contributing to the organisation objectives to provide vital services to the families of disabled and neurodivergent children. This role is also responsible for the line management of the Volunteer Administrator. This is an exciting opportunity for someone who shares our commitment to making a meaningful difference and who can truly embody our core values:
- Ambition – We dream BIG… then make it happen
- Dedication – We go the extra mile… for every child
- Inclusivity – Unique, but UNITED
The successful candidate will bring enthusiasm, professionalism and a collaborative spirit, contributing to a culture where every child, colleague, donor and stakeholder feels valued, supported and inspired to thrive.
MAIN DUTIES & RESPONSIBILITIES
- Lead and inspire a positive culture of volunteering within the organisation.
- Implement the Charities Volunteer Strategy and continually develop the volunteer onboarding journey and programme.
- Liaise with departments to establish volunteer support requirements and create volunteer role descriptions.
- Continually review the recruitment plan and pipeline, analysing existing data to understand patterns, ensuring volunteer diversity.
- Promote and market Caudwell Children volunteer roles nationally with the support of the team, reaching wider audiences, using a range of recruitment methods such as online recruitment platforms, social media, local community groups, etc.
- Attend volunteer recruitment events across Staffordshire, such as university career fayres, including delivering presentations to promote volunteering and placements.
- Attend volunteer networking events
- Coordinate and lead informal volunteer interviews to identify suitable volunteer candidates.
- Responsible for overseeing references checks, ID and DBS checks in line with DBS regulation and to comply with safer recruitment policies
- Process onboarding paperwork, updating our volunteer database and auditing volunteer records to ensure they are up to date with DBS checks, mandatory training, medical records and emergency contact details.
- Oversee DBS renewals, DBS Destruction notices, annual medical updates and mandatory training reminders.
- Lead volunteer support plan discussions with new volunteers to discuss reasonable adjustments and support we will put into place where they have disclosed a medical condition or disability.
- Coordinate and oversee the induction and mandatory training for newly appointed volunteers, delivering the mandatory charity training session in collaboration with the Learning and Development Manager.
- Working with departments to advise them on how to deliver an effective training and mentoring programme in order to establish a cohesive infrastructure of motivated volunteers, in collaboration with the Learning and Development Manager.
- Deliver volunteer management training and advice to departments on how to support, mentor and motivate volunteers, ensuring regular supervisions are carried out by departments.
- Lead monthly catch ups with department heads to discuss the activity of volunteers and department needs.
- Monitor and evaluate all aspects of volunteer activity to ensure effectiveness. Conduct continuous evaluation of the volunteer programme, organising surveys and volunteer forums to gather feedback
- Responsible for checking volunteer expense forms.
- Design and organise formal or informal activities to recognise the contributions of volunteers to the organisation, including parties, social media recognition posts, volunteer case studies, volunteer awards, etc.
- Review and update if appropriate volunteer policies, procedures, risk logs and standards of volunteer service across the organisation ensuring compliance with relevant legislation.
- Ensure the Volunteer Department is compliant with ISO requirements by annually reviewing standard volunteer documents due to renewal.
- Produce regular reports using volunteer data on volunteer recruitment, onboarding, activity and participation.
- Create month end board level reports, interact at Board level, to highlight progress against the Volunteer Strategy.
- Line Manage, supervise and mentor the employee: Volunteer Administrator.
- Help to facilitate and develop the corporate volunteering opportunities in collaboration with the Business partnerships team who lead on the Charities Corporate Social Responsibility offer.
- Maintain and develop the current placement offer for student volunteers recognising the contribution to a sustainable volunteer strategy, and coordinating placement project plans and timetables.
- Deal with any complaints or issues involving volunteers in the appropriate manner and take action where necessary.
Other:
- Communicate with children, families and all stakeholders in a way that respects their views, autonomy and culture in full compliance with the Equality & Diversity Policy.
- Uphold the principles and practice of customer care and continuous improvement.
- Maintain confidentiality and Data Protection and at all times work in accordance with General Data Protection Regulations 2018.
- Have an awareness of relevant health and safety regulations and legislation, being responsible for your own health and safety and that of anyone else whom your acts and omissions may affect.
- Report any concerns of potential abuse of a service user in line with the Safeguarding Policy and procedures.
- Ensure maintenance and security of physical, financial and information resources.
- Demonstrate commitment to ongoing personal and professional development.
- Keep comprehensive and accurate records in relation to your role and in accordance with policies and procedures.
- Attend training as appropriate to the role, applying knowledge gained to the workplace.
- To work effectively and collaboratively as a member of the team, building and maintaining good working relationships with all internal and external stakeholders.
- Ensure compliance with statutory and non-statutory bodies.
- Adhere to all Caudwell Children policies and procedures.
- Demonstrate commitment to Caudwell Children’s mission, vision and values.
- On occasion and when necessary work flexible hours to meet the needs of the business.
- Willingness to travel on occasion in order to fulfil the needs of the post.
PERSON SPECIFICATION
Essential Criteria:
- Experience of coordinating volunteers / supervising a volunteer team.
- Experience of line management of colleagues.
- Experience of working in the charity sector.
- Excellent administration experience.
- Excellent communication and interpersonal skills
- Knowledge of Volunteer management practices
- Ability to resolve problems/issues tactfully and effectively.
- Well-developed IT skills including data/records management and analysis.
- Good time management and organisational skills.
- Good presentation and training skills.
- Good multi-tasking skills with the ability to deal with and prioritise multiple requests.
- Prepared to be flexible and a commitment to team work.
Desirable Criteria:
- Educated to degree level or equivalent.
- Relevant volunteer management qualification.
- Experience of management role.
- HR administration experience.
- Volunteer/ employee recruitment experience.
- Experience of reporting against targets to the board/senior management team.
- Understanding of the legislation surrounding volunteer management.
- Understanding of confidentiality and GDPR.
- The ability to travel independently to various locations across the region to fulfill the duties of the role.
This Job Description is not exhaustive. The post holder may be required to carry out any other task as deemed appropriate for the level and responsibilities of the post.
DISCLOSURE & BARRING SERVICE CHECKS
The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process. All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974). This role is eligible for a basic disclosure check.
EQUAL OPPORTUNITIES
Caudwell Children is a Disability Confident employer committed to offering an interview to all applicants who meet the minimum criteria and declare they have a disability as defined in the Equality Act 2010. We are committed to creating a diverse environment and will not discriminate for any reason against any person because of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex or sexual orientation. Please make us aware on your application if you are applying under the Disability Confident Scheme. We also encourage applications from people who identify as Black, Asian or from a Minority Ethnic background and other underrepresented groups.
HOW TO APPLY & FURTHER INFORMATION
To apply for this exciting opportunity, click “Apply” or visit our website for further information.
To change the world so that disabled and autistic children have the choice, opportunity, dignity and understanding they deserve.



Pathway's Business Development Manager plays a key role in our small core team, working with staff across the organisation to develop our offers to NHS partners and building and managing relationships with external funders and partners from the statutory, charity and corporate sectors. Reporting to the Chief Executive the postholder plays a leading role in developing strategies to increase our impact, diversify our revenue streams and support the spread and replication of evidence-based models of care and service improvements, emerging from Pathway’s own work and our wide inclusion health networks.
The main tasks are:
1. Business Development & Lead Generation
Research and identify opportunities to spread Pathway's models of improved care, including new routes to NHS commissioners, budget holders, and innovative funding mechanisms. With senior support, identify target contacts and generate leads to develop and diversify Pathway's revenue streams and carry out planning to adapt to the external environment.
2. Grant Writing & Funding Applications
Lead and co-ordinate the development of high-quality grant applications and service business cases, working across Pathway's teams to gather evidence, articulate impact, and make compelling cases for support to NHS commissioners and Trusts, charitable foundations, and corporate partners.
3. Relationship Management
Build, manage and track relationships with NHS commissioners, system partners, clinical champions, corporate partners and funders through new and existing mechanisms. Represent Pathway externally, developing a deep understanding of commissioners' and funders’ needs, and propose ways Pathway can plan to meet them. Help staff, Fellows, and close partners to understand these needs and how Pathway may need to change in response.
4. Marketing & Communications
Work with the Communications Manager to develop promotional campaigns and marketing materials that increase Pathway's impact and externally generated income. Maintain a strong working knowledge of Pathway's care innovations and service models, and promote these in an NHS-appropriate style. Keep abreast of developments in the NHS to ensure Pathway's communications and marketing activities connect with current health service concerns.
About you - You need to have:
i. excellent oral and written communications skills including presentation skills
ii. experience of building trust, confidence and excellent working relationships with clients and partners
iii. experience of working within the health or health inclusion field preferably within NHS commissioning organisations or public health
iv. demonstrable knowledge of NHS commissioning structures and practices
v. passion for and a strong commitment to improve health outcomes for the most marginalised people in the UK
vi. the credibility to describe and promote care and service quality improvements developed by Pathway and practitioners across our networks
vii. knowledge and experience of marketing techniques and evidence of success in applying them to public sector organisations
viii. demonstrable experience of project and programme management
ix. ability to see the big picture and develop strategies that can be understood and taken forward by others in the team
x. demonstrable experience of working successfully within a team
xi. strong negotiating skills including evidence of securing ongoing revenue for projects or programmes
xii. a commitment to Pathway’s core values including a firm commitment to human rights-based approaches and eradicating unfair discrimination in all its forms
Ideally you will have:
i. experience of fundraising and grant writing
ii. experience of charity sector governance
iii. experience of working with central, regional and/or local government
Working at Pathway
Pathway’s offices are in London but with limited desk space. The postholder will be expected to split their time between the office and working from home with an expectation of at least two days a week in the office – precise arrangements to be agreed with the CEO.
Pathway is an equal opportunities employer and is committed to growing a diverse workforce. We will make any necessary adaptations for a disabled employee. Applications from people with lived experience of homelessness or other forms of social exclusion are particularly welcome.
Benefits
We are a friendly, committed group of people, who provide a positive and proactive working environment. We are a flexible employer and your working pattern can be agreed with your line manager.
Holiday entitlement: 30 days plus bank holidays
Pension: Pathway’s employees are automatically enrolled into the Nest Contributory pension scheme (which was set up by the Government). Contributions are made as follows:
· Full time salary £30,001 and above, employer contributes 3% and employee contributes 5%
Applicants are asked to apply with
• a CV, and
• a description (maximum 500 words) of how you’re suitable for the role
AI can be a helpful tool, but please do not submit entirely AI-generated CVs or personal statements. Your application and interview should give us an accurate and authentic picture of your own skills and experiences
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This role will join an ambitious programme developing the capacity of the Libraries Connected public library networks. We want to help them evolve as strategic partnerships able to deliver social impacts at scale and to secure resources and investment from national, regional and sub-regional government. Be key to the development of libraries as essential social infrastructure, and help them secure the resources they need to make an impact.
The role is part of a small team of two Regional Managers, supported by an Administrator.
By developing our existing regional networks into formal, resourced structures we can enable the regions to:
- Secure investment for the service and for the libraries from regional and devolved / combined authority funds.
- Create unique regional offers to meet specific needs across and within the regional areas.
- Deliver at scale. For example, the Yorkshire & Humber regional network has 15 library services, and 348 library buildings.
- Create opportunities for cost saving – through joint procurement and shared / collaborative services.
- Share good practice and experience on a formal and integrated basis.
We have 9 regional networks in England, covering all library services and ranging in size from 9 to 33 services. Within each region they provide hundreds of library branches, thousands of staff, and serve millions of service users. They have a long tradition of working together as peer support networks and to deliver activities such as festivals, marketing, and staff training.
Please see the attached job description for a full description of the role, including person specification.
Frequent travel within the UK may be required for the role.
About Libraries Connected
We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).
Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people.
Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.
While senior library leaders sit on our board and committees, we work with library staff at all levels.
As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.
We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.
We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.
Our values
- We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.
- We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.
- We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.
- We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving.
By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Op NOVA is a specialist programme delivered by the Forces Employment Charity that supports veterans that are in contact with, or at risk of entering, the criminal justice system. This support is delivered across the UK through NOVA Scotland, NOVA Wales and NOVA Northern Ireland.
Brief role description
The Nova Support Team (NST) Client Advisor plays a key role in the NOVA Support Team, acting as the first point of contact for veterans who have served in the UK armed forces and are at risk of, or are involved in, the criminal justice system. They provide timely initial advice, guidance and support, assess individual needs and connect veterans to appropriate services.
The role includes receiving and triaging referrals, making prompt first contact, completing initial registrations and maintaining accurate and detailed records on the case management system to support effective casework.
Who we're looking for
We are seeking a compassionate and people-focused individual who can build trust and communicate clearly while supporting veterans with a range of complex needs.
You will have experience and guiding and supporting individuals with strong interpersonal skills and the confidence to provide accurate advice and direction. You will also be highly organised, detail-oriented and able to manage multiple cases effectively while handling sensitive information with professionalism and care.
You will be proactive, IT confident and able to work both independently and collaboratively with internal and external stakeholders. The ideal candidate will also bring an understanding of the justice system, experience using Salesforce, or a similar CRM system, and a resilient, adaptable approach.
This is a fixed term position for about 2 years. The contract end date will be confirmed at the offer stage.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What's in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Sunday, 16 August 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.
Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.
Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.
About You
You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.
You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.
The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.
Job description
Marketing
- Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
- Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
- Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
- Write compelling and impactful content for SMK’s digital channels.
- Create graphics and video content for digital channels using Canva.
- Manage paid digital ads (LinkedIn, Google Ads).
- Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
- Support the audience development strategy including research and data management.
- Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
- Support the development and implementation of a content strategy.
Website
- Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
- Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
- Monitor and translate website performance using analytics tools (e.g. Google Analytics).
- Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
- Identify opportunities to improve search visibility and organic traffic.
Data, Insight & Reporting
- Monitor, analyse, and report on digital marketing performance.
- Use data to continuously optimise marketing activity.
- Provide insights into audience behaviour and trends.
- Database management, including cleaning and updating records.
- Support the implementation and management of the CRM (Salesforce).
- Undertake relevant training when required.
Other
- Undertake any other duties commensurate with the purpose and remit of the post.
Please read the attached job pack for details about the person specification.
Your covering letter should be no more than two-pages (at a minimum font size of 11pt), and should address the following:
• Why you want the job
• How you meet the requirements of the role, as set out in the person specification
Applicants must have the right to work in the UK for the duration of the contract.
The use of AI tools to support candidates in preparing their applications, for example to improve structure, clarity, or presentation is fine. We are interested in your experiences, perspectives, and achievements, so we ask that applications remain an authentic reflection of your own skills and work. Any claims or examples included in your application should be ones you can discuss.
This job closes on 1 Sept, 9am.
Strengthen campaigning by championing excellence & building a connected, resilient community of changemakers fuelled by hope that change is possible.
The client requests no contact from agencies or media sales.
Hours: 37.5 hours per week, Mon Fri
Duration: 13 month FTC
Location: London - hybrid, 2 days per week in London office (Including Wednesdays)
Salary:£ 54,452.47 - £ 66,553.01 per annum
Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
As part of MSF UK’s strategic ambition to take a transformational approach to organisational change, strengthen the efficiency and effectiveness of our enabling functions, support organisational growth, and continue to reduce risk, the Policy, Risk and Planning Team has been expanded into a new General Direction Support Unit. This new Planning and Accountability Unit comprises the existing team alongside two newly created teams: the Change Delivery Team and the Transparency and Accountability Team.
In addition to taking on new functions, some functions currently sitting within the Policy, Risk and Planning Team are being transitioned to other teams within the Planning and Accountability Unit as new posts are recruited. The role-holder a vital role in maintaining the quality and continuity of current team functions while new teams are being established. They will also support the development of new functions within the team, particularly business continuity planning and extending support to MSF Ireland. Once the new structure is in place, the post-holder will be responsible for ensuring an effective handover of responsibilities and for building strong working relationships within the wider Planning and Accountability Unit.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This two year, part-time role will translate YAM’s strategic priorities—Leadership, Service, Formation, and Transition—into practical programmes, resources, and pathways that support young adults in their spiritual, personal, and vocational growth. Working closely with the Coordinator of YAM, the postholder will design, pilot, evaluate, and embed sustainable initiatives rooted in the Ignatian tradition. The role will also contribute to preparations for YAM’s 25th anniversary in 2028 by strengthening the structures and programmes that will support the ministry in the years ahead.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference to the lives of people affected by kidney disease?
We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Patient Support Service
The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.
About the role
We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service.
Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions.
Key Responsibilities
- Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team.
- Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
- Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
- Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes.
- Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
- Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
- Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.
About you
We’d love to hear from you if you have:
- Understanding of the workings of NHS patient care pathways.
- Experience of delivering patient support services in a kidney or related health condition environment.
- Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
- The ability to influence, inspire and effectively manage a team.
- Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.
Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.
Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.
Apply today
If you feel the role is for you we’d love to hear from you.
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
CVs submitted without a cover letter will automatically be rejected.
Closing Date: 10th August (9am)
Provisional Interview Dates:
Ist stage interviews: 17th or 18th August TBC
2nd stage interviews 26th August TBC
Please note we will be reviewing applications as they come in and may choose to close the advert early.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.