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Bristol, Bristol City (Hybrid)
1.66 miles
50,000
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
About Bristol Avon Rivers Trust
Bristol Avon Rivers Trust is an independent environmental charity dedicated to restoring and protecting the rivers of the Bristol Avon catchment for people and wildlife.
We work across urban and rural landscapes to deliver practical river restoration, natural flood management, climate resilience, biodiversity recovery and community engagement projects at a catchment scale. Our work ranges from removing barriers to fish migration and restoring river habitat, through to supporting regenerative farming, creating wetlands and woodlands, and engaging communities in citizen science and environmental action.
As the Trust continues to grow in scale, ambition and complexity, we are seeking an experienced and highly organised Head of Operations to help strengthen our organisational systems, support our team and enable the effective delivery of our strategic vision.
Location
Hybrid working – with regular attendance across BART offices, project sites and meetings within the Bristol Avon catchment.
Reports to
Chief Executive Officer
Hours
Full-time (37.5 hours per week)
Flexible working arrangements considered.
Purpose of the Role
The Head of Operations will play a central leadership role within Bristol Avon Rivers Trust, ensuring the organisation operates safely, effectively, efficiently and sustainably as it continues to grow.
This is a strategic and hands-on operational role overseeing organisational systems, support governance, HR, compliance, health & safety, programme management support and internal operations.
Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisations systems and culture needed to support high-quality delivery across a growing environmental charity.
The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisations goals.
Key Responsibilities
Organisational Leadership & Operations
- Lead and oversee day-to-day organisational operations across the Trust
- Develop and improve internal systems, processes and operational procedures
- Support organisational planning and delivery against BART’s strategic objectives
- Work closely with the CEO and senior managers to support organisational growth and resilience
- Contribute to organisational decision-making and leadership culture
People & HR Management
- Oversee HR systems, policies and procedures
- Support recruitment, onboarding and staff development processes
- Help foster a positive, inclusive and high-performing workplace culture
- Support managers with operational people-management matters
- Coordinate staff wellbeing and professional development initiatives
Governance & Compliance
- Ensure compliance with charity, company and employment regulations
- Support the CEO with governance processes, trustee reporting and organisational policies
- Oversee organisational risk management systems
- Ensure appropriate insurance, contracts and compliance frameworks are in place
- Lead on operational health & safety systems and organisational compliance
Organisational Systems
- Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership team
- Oversee operational procurement and contract management systems
- Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security
- Improve internal reporting and programme coordination systems
Programme & Delivery Support
- Support operational coordination across BART programmes and projects
- Help ensure teams are appropriately resourced and supported
- Improve organisational project management systems and workflows
- Support efficient collaboration across delivery teams
- Contribute to organisational development opportunities and partnerships
Person Specification
Essential Experience & Skills
- Significant experience in operational management, organisational leadership or business management
- Experience developing and improving organisational systems and processes
- Strong understanding of governance, compliance and organisational risk management
- Experience supporting HR and people-management processes
- Excellent organisational and project management skills
- Strong interpersonal and communication skills
- Ability to work strategically while also being comfortable with operational detail
- Experience managing competing priorities in a fast-paced environment
- Proficient in Microsoft Office and organisational software systems
Desirable Experience
- Experience working within the environmental, charity or public sector
- Knowledge of charity governance and funding environments
- Experience supporting organisational growth and change management
- Familiarity with CRM systems and operational databases
- Understanding of health & safety systems within field-based organisations
Who We’re Looking For
We are looking for someone who:
- Is highly organised, proactive and solutions-focused
- Enjoys enabling others to succeed
- Can balance strategic thinking with practical delivery
- Is calm and adaptable in a growing organisation
- Has strong emotional intelligence and leadership skills
- Wants to help a small organisation grow and deliver its goal of restoring rivers, landscapes and communities
Why Join BART?
This is an exciting opportunity to help shape the future of one of the UK’s growing rivers trusts at a pivotal stage in its development.
You’ll join a passionate and ambitious team delivering meaningful environmental change across the Bristol Avon catchment, while helping build the organisational foundations needed for long-term impact.
Benefits
- 25 days annual leave plus bank holidays and Christmas close
- Flexible and hybrid working
- 9% Employer pension contribution
- Professional development and training opportunities
- Employee wellbeing support
- Opportunity to shape a growing organisation with real environmental impact
Equality, Diversity & Inclusion
Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported.
We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector.
Organisation
Refreshed on: 08 June 2026
Closing date: 19 June 2026 at 23:30
Job ref: HOO2026
Tags: Operations, Conservation, Health and Safety, Procurement, Recruitment, Risk Management, Safeguarding, Sustainability
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Remote
£25,600 (332,000 FTE)
Part-time (30 hours)
Permanent
Job description
The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire. The Community Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes.
This is an exciting opportunity for an experienced relationship-builder to lead and grow community fundraising and challenge events activity, helping to raise vital income for The Pepper Foundation.
You will take ownership of a varied portfolio of community fundraising activity, building and developing relationships with volunteers, schools, clubs, local businesses and community groups, while also nurturing existing supporters and creating an excellent experience for everyone who engages with us. You will lead the day-to-day delivery of our community fundraising and challenge events activity, proactively identifying new opportunities, developing a strong pipeline of support and managing your portfolio to grow income and deepen engagement with The Pepper Foundation.
Hours: 30 hours per week (37.5hrs FTE) working from home - applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)
Salary: £25,600 pro-rata (£32,000 FTE)
Key Responsibilities:
Financial
• Deliver or exceed agreed income targets across community and challenge event fundraising activities.
• Manage agreed budgets for community fundraising activities and challenge events, monitoring income and expenditure and ensuring activity is delivered in line with agreed targets and plans.
• Ensure activities are delivered as cost-effectively as possible, monitoring expenditure and helping to maximise return on investment.
• Develop and refine fundraising products, activities and supporter experiences that put supporters at the centre of what we do and encourage long-term engagement.
• Develop and maintain a pipeline of community fundraising opportunities, identifying prospects, converting enquiries and building repeat support from individuals, groups and local organisations.
• Help convert one-off supporters and new enquiries into repeat fundraising relationships through strong stewardship, follow-up and tailored engagement.
Communication
• Build and develop strong long-term relationships with community groups, schools, clubs and individuals to increase awareness, support and donated income.
• Support and manage key fundraising volunteers to help deliver income and activities.
• Work with the Head of Fundraising and marketing partners to ensure community and challenge fundraising activities are promoted effectively through suitable online and offline channels.
• Confidently communicate the work of The Pepper Foundation and inspire support through a variety of channels, including informal conversations, networking, presentations, written materials, newsletters and website copy.
• Deliver a high standard of donor and supporter care to maximise fundraising potential and encourage long-term support.
• Contribute ideas and content for promotional materials within agreed budgets and timelines.
• Identify and pursue opportunities to broaden participation in community fundraising and increase supporter engagement across the region.
• Proactively identify, develop and secure new community fundraising opportunities with local schools, groups, businesses and supporters to grow income and broaden engagement.
• Ensure relevant staff and volunteers are well briefed on community fundraising activities.
• Always represent The Pepper Foundation positively and professionally.
• Communicate confidently with a wide range of supporters and stakeholders, handling queries and resolving issues in a calm and professional way.
• Work collaboratively with colleagues across the fundraising team to ensure community fundraising activity is aligned with the wider fundraising strategy and income goals.
Management
• Recruit, train, support and motivate fundraising volunteers to help deliver community fundraising activities and events.
• Manage relationships with external suppliers and partners, such as venues and event providers, to support successful delivery.
Planning and Organisation
• Develop and deliver activity, stewardship and campaign plans for community and challenge event fundraising within agreed priorities, budgets and income targets.
• Deliver high-quality fundraising events that raise awareness of The Pepper Foundation across Buckinghamshire and Hertfordshire.
• Use Donorfy, our fundraising CRM, to administer and manage fundraising activity accurately and effectively, working with the Database Volunteer as needed.
• Produce post-event evaluations and recommendations in line with agreed requirements.
• Use insight, pipeline information and performance data to review results, identify trends and recommend improvements to future activity.
• Manage the day-to-day planning and delivery of key events and campaigns, making decisions within agreed plans, budgets and fundraising procedures.
• Take responsibility for health and safety in community fundraising activities, ensuring appropriate risk assessments are completed and relevant fundraising and safety procedures are followed.
• Respond appropriately to unexpected incidents at community fundraising events, following agreed procedures and escalating where needed.
• Take an active role in setting up and clearing down events and community fundraising activities, including periods of standing and occasional unsocial hours.
• Arrange appropriate Pepper Foundation attendance at local community events when needed.
• Manage resources effectively, including volunteer support, to maximise reach, income and engagement.
Reporting
• Produce regular reports on pipeline, activity, outcomes, income performance and learning for the Head of Fundraising, highlighting opportunities, risks and recommendations.
How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description.
Closing date: Monday 13th July 2026 at 5pm
Interview dates: First-round interviews on 22nd and 23rd July with second-round interviews on 29th July 2026.
Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.
If appointed, an enhanced DBS check will be required.
Organisation
Posted on: 18 June 2026
Closing date: 13 July 2026 at 17:00
Tags: Fundraising, Volunteering Management, Youth / Children, Community Fundraising, Events / Activities, Individual Giving, Regional Fundraising, Digital Fundraising
The client requests no contact from agencies or media sales.
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