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Chelsea / Sutton (with 1 day a week working from home)
About Us
The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. Join our ambitious and supportive Individual Giving Team and help us deliver our most ambitious fundraising strategy yet.
What You’ll Be Doing
As our Individual Giving Assistant – Supporter Acquisition, you’ll play a vital role in supporting our fundraising campaigns and projects, helping to recruit new supporters to the Charity. You’ll be one of the first points of contact for our donors, providing exceptional supporter care and ensuring every supporter feels valued. Your day-to-day will include:
- Responding to supporter enquiries by phone, email and in-person, ensuring all queries are handled efficiently and with care.
- Thanking donors and personalising communications to build strong relationships and ensuring a positive and lasting first impression.
- Accurately recording and processing donations, and updating supporter records on our database.
- Supporting the delivery of fundraising campaigns, including creating timing plans, proofreading copy and assiting with briefs.
- Managing invoices and helping with campaign reporting.
- Supporting the team with administrative tasks.
- Working with colleagues and volunteers to deliver the best possible supporter experience.
What We’re Looking For
You’ll be an enthusiastic team player with:
- Excellent organisational skills and attention to detail.
- Strong interpersonal and communication skills, both written and verbal.
- The ability to prioritise, manage multiple tasks, and meet deadlines.
- A proactive, flexible approach and willingness to support the team as needed.
- Good working knowledge of Microsoft Office (experience with customer databases is desirable).
- Commitment to providing outstanding supporter care and working in a supporter-focused environment.
Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided.
Why Join Us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.
What we offer:
- 27 days annual leave (rising with length of service), plus UK bank holidays
- Up to 6% employer pension contributions (increasing with service)
- Enhanced maternity and adoption pay
- Life insurance and employee assistance programme
- Flexible and hybrid working options (work from home one day a week)
- Access to subsidised staff restaurants, wellbeing initiatives, and more
- Bright, modern offices in Chelsea and Sutton, with excellent transport links
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.
Please submit a cover letter highlighting how you meet the person specification along with your CV. Applications without a cover letter will not be considered.
Registered Charity
101 - 500
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Thank you!
Head of Health Information and Education
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 95 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
Job summary for Head of Health Information and Education
The Head of Health Information and Education is a key role at Bowel Cancer UK, leading the delivery of our health information and health professional education. We currently provide high quality support, but we know we need to do even more, reach more people and have an even greater impact.
The Head of Health Information and Education will, alongside our Clinical Lead, lead the development and delivery of our services in this area. This is a pivotal role with key areas of focus:
• Drive innovation in health information.
• Drive innovation in the content and delivery of health professional education.
• Expand our reach and accessibility to ensure no one faces bowel cancer alone.
• Build strong partnerships with stakeholders.
• Champion technology and digital solutions to enhance service delivery.
You’ll work closely with the Director and the Services Leadership team to set strategic direction and ensure our services are impactful, inclusive, and evidence based.
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
Registered Charity
51 - 100
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.