Service delivery manager jobs

Are you an experienced qualifications professional with a strong understanding of examinations, assessment delivery and qualification development?
 
Do you have experience supporting the implementation of e-assessment platforms and the confidence to step into a high-profile project where your expertise can make an immediate impact?
 
 
TPP Recruitment is supporting a respected professional membership and awarding organisation to recruit a Qualifications Development Officer on an initial temporary basis. This is an urgent appointment to support a critical programme of work involving the rollout of a new e-assessment platform, alongside longer-term qualification development projects.
 
 
Salary: £22.87 per hour (£41,628 full-time equivalent)
Employment type: Temporary initially, 3 months
Working arrangements: Fully remote working with occasional attendance required when needed
Working pattern: Full-time, 35 hours per week, with flexible working options available
Start date: ASAP – please only apply if you are available to start in the next 2-3 weeks

About the Organisation
 
Our client is a well-established professional membership and awarding body with an influential role in professional education and qualification delivery.
 
They are currently undertaking a significant programme of work to enhance and modernise their digital assessment capability while continuing to develop and evolve their qualifications portfolio. As part of this transformation, they are seeking an experienced qualifications professional to support the successful implementation of a new e-assessment platform and contribute to future qualification development initiatives

About the Role
 
This is an exciting opportunity to join a busy education team at a pivotal point in the organisation's development.
 
Initially, the role will focus on supporting the implementation of a new e-assessment platform, working closely with colleagues, suppliers and stakeholders to ensure testing, processes, guidance and operational activities are delivered effectively. Alongside this work, you will contribute to qualification development projects and the ongoing enhancement of assessment products and services.

Key Responsibilities
 

• Support the implementation of a new e-assessment platform
• Coordinate testing activities, issue tracking and user acceptance processes
• Gather requirements and contribute to process mapping exercises
• Develop user guidance, training materials and operational documentation
• Manage project plans, actions, timelines and risk escalation activities
• Work collaboratively with internal teams, suppliers and stakeholders
• Support qualification development and assessment-related projects
• Analyse stakeholder feedback and identify opportunities for improvement
• Produce reports, briefing papers and communications for a range of audiences
• Help embed new systems, processes and ways of working across the organisation

 
 
Skills / Experience Required
 

• Experience of qualification development within an awarding, assessment or professional education environment
• Strong understanding of examinations and assessment processes
• Experience supporting the implementation of e-assessment or digital assessment platforms
• Excellent project coordination or project management skills
• Experience managing multiple priorities in a fast-paced environment
• Strong written communication and stakeholder engagement skills
• Excellent attention to detail and organisational ability
• A proactive approach and the ability to work independently

 
 
To Apply
 

• Applications are welcomed from candidates who can start at short notice and are keen to contribute to a high-priority assessment transformation programme.
• Please apply with your CV only as soon as possible.

 
 
Interview Process
 

• One-stage online interview
• Interviews scheduled for 4th, 5th or 6th August 2026
• Process expected to include a project or process management exercise

 
 
Deadline
 

• Wednesday 29th July 2026, 5pm

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Community Mental Health in Harrow.

Sounds great, what will I be doing?

The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service as a Senior Family IDVA, helping to shape and embed an innovative service supporting families affected by domestic abuse across the city.

This is a unique opportunity to play a key role in establishing a new city-wide service from the very beginning. Working within Birmingham's Family Hubs, Senior Family IDVAs will combine specialist domestic abuse expertise with leadership responsibility, supporting the safe and effective delivery of services for non-abusive parents and their children who have experienced domestic abuse.

As a Senior Family IDVA, you will work closely with the Operations Manager to support the mobilisation, development and ongoing success of the service. Alongside managing your own caseload, you will provide day-to-day leadership, support and guidance to a team of Family IDVAs, helping to create a positive, high-performing and learning-focused culture.

This permanent, full-time role (37.5 hours per week) is hybrid, with regular visibility required across Birmingham's 10 Family Hubs. You will lead a dedicated team of 5 Family IDVAs, ensuring the delivery of safe, high-quality and trauma-informed support to families affected by domestic abuse.

This role offers an excellent opportunity for an experienced IDVA looking to take the next step in their leadership journey, or for an existing senior practitioner who is passionate about developing others whilst continuing to make a direct difference to families affected by domestic abuse.

You will also play an important role in strengthening Birmingham's response to domestic abuse, supporting partnership working and helping to build professional confidence across Early Help, education, health and community settings.

Are you passionate about supporting families affected by domestic abuse, developing others and helping to build an outstanding new service from the ground up?

If so, we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

We are seeking a passionate and experienced Senior Family IDVA to join Birmingham's new Family IDVA Service. This is one of two Senior IDVA roles, with this post being full time (37.5 hours). This innovative city-wide service will provide specialist domestic abuse support to parents aged 16+ and their children under 18, delivering a flexible, whole-family response that meets families at the earliest opportunity and helps prevent the escalation of harm.

Based within Birmingham's Family Hubs, Senior Family IDVAs will provide specialist domestic abuse support to families through risk assessment, safety planning, advocacy, emotional and practical support, and partnership working. You will manage a complex caseload, working with families experiencing high-risk and complex domestic abuse whilst ensuring the voices and needs of both parents and children remain central to all aspects of support.

Alongside direct casework, you will support the Operations Manager in the day-to-day delivery and development of the service. You will line manage and support a team of approximately five Family IDVAs, providing coaching, supervision, case guidance and performance support to ensure the delivery of high-quality, trauma-informed services. You will lead by example, sharing your expertise, promoting best practice and helping to develop a confident and resilient team.

The role will also involve supporting service quality and performance, including case reviews, audits, reporting and ensuring compliance with service standards and contractual requirements. You will work closely with Birmingham Children's Trust, Family Hubs and a range of statutory and community partners to strengthen multi-agency responses and improve outcomes for families affected by domestic abuse.

In addition, you will contribute to the service's training and engagement offer, helping to build awareness and understanding of domestic abuse amongst professionals across Early Help, education, health and community settings.

This is a rewarding opportunity for a skilled domestic abuse practitioner who combines strong frontline expertise with a passion for leadership, service development and empowering both families and colleagues to achieve positive outcomes.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

This is a rare opportunity to help shape a new £475,000 programme funded by The National Lottery Community Fund that puts communities at the heart of nature recovery and environmental action across Kent and Medway.

We are looking for a passionate and people-focused Community Organising Officer to help communities create lasting positive change for nature, climate and local wellbeing.

What you'll be doing: 

This exciting role sits within our Wilder Streets, Wilder Lives programme, which works alongside communities facing barriers to accessing nature and environmental opportunities. Using a community organising approach, you will help local people identify priorities, build connections, develop leadership skills and take action to improve their neighbourhoods for both people and wildlife.

Working closely with residents, community groups, local authorities and project partners, you will support the co-design and delivery of a wide range of initiatives, including community greening projects, volunteering opportunities, sustainable living workshops, environmental training, BioBlitzes and community events.

At the heart of this role is relationship building. You will spend time listening to communities, understanding local needs and strengths, and helping people turn ideas into meaningful action. Through your work, you will empower individuals and groups to become confident leaders and champions for nature in their own neighbourhoods.

You will also have the opportunity to develop your own skills through specialist training in Community Organising and Climate Literacy, alongside learning from experienced partners and colleagues.

Your key responsibilities will include:

Community Organising and Engagement – Building trusted relationships with residents, developing local leaders, facilitating community conversations and supporting communities to identify priorities and take collective action.
Partnership Working – Collaborating with local authorities, grassroots organisations and project partners to deliver a coordinated, place-based approach to community engagement and environmental improvement.
Project Development and Support – Helping communities develop ideas into viable projects, supporting small grants and seed funding opportunities, and enabling local groups to access resources and support.
Events, Training and Volunteering – Supporting and delivering workshops, volunteering activities, environmental training sessions and community events that bring people together and build long-term capacity for change.
Monitoring and Learning – Gathering insights, maintaining records and contributing to project evaluation, reporting and shared learning across the programme.

What we need you to bring:  

You are an enthusiastic, approachable and highly organised individual who is passionate about empowering people and supporting communities to create positive change.

You understand that lasting environmental change happens when local people are at the centre of decision-making, and you are motivated by helping communities develop the confidence, skills and connections needed to make a difference.

You will thrive in this role if you:

Enjoy building relationships and are skilled at connecting with people from a wide range of backgrounds and experiences.
Are a confident listener and communicator who can build trust, facilitate conversations and bring people together around shared goals.
Have experience in community engagement, community organising, development work or similar people-centred roles.
Are passionate about social justice, environmental action and creating opportunities for everyone to engage with and benefit from nature.
Have experience working alongside diverse communities, particularly those facing barriers to participation or who have traditionally been underrepresented in the environmental sector.
Can support people to develop ideas, solve problems and turn ambitions into practical action.
Are comfortable working collaboratively with partners, community groups, volunteers and stakeholders.
Have strong organisational skills, can manage competing priorities and maintain accurate records.
Are adaptable, resilient and able to work flexibly in response to community needs.
Are committed to Equality, Diversity, Inclusion and Belonging and actively champion these values in your work.

We recognise that local knowledge, lived experience and trusted relationships are invaluable, and we welcome applications from people who already have strong connections to the communities involved in the project. If you are passionate about helping communities lead change for nature and creating a fairer, greener future for everyone, we would love to hear from you.

Please read the job description for the full person specification.

A DBS check will be required for this role.

 What we will offer in return:  

We offer exceptional enhanced benefits.  Recognising the wellbeing pressures related to the climate and nature crises we face as a society, we provide flexible work options, wellbeing initiatives, and professional development opportunities. Whatever stage of your career you’re at, our comprehensive benefits package at Kent Wildlife Trust can be a key factor in your choice to join us. 

Next steps:   

If you're ready to join our team and help us create a Wilder Kent, simply click "Apply now" to apply via our website. Here you can find out more about the role and complete the online application form. Be sure to include your personal statement in the space provided and upload your CV, and take a moment to review the guidance notes for helpful tips.

If you are experiencing difficulties using our online application process, please contact us by telephone. We are committed to ensuring our recruitment process is accessible and will be pleased to discuss alternative ways for you to submit your application.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.  

Shortlisted candidates will be invited to a face-to-face interview.  We will let unsuccessful candidates know if they have not been shortlisted.    

We are unable to recruit anyone who does not have a legal right to work in the UK.   Unfortunately, we cannot provide visa sponsorship.

Kent Wildlife Trust believes that everyone has a responsibility to safeguard children, young people, and adults at risk; we are committed to ensuring their safety and wellbeing is at the heart of our engagement with people.  We will ensure that all our recruitment and selection practices reflect this commitment. The successful candidate will be subject to references, Disclosure and Barring Service checks along with other relevant employment checks as appropriate to the role.

The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better.  It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature!  

Head Of Connections - HMP Millsike

Location: East Riding of Yorkshire

Salary: £52,000 - £65,000 per annum

Vacancy Type: Permanent, Full Time

We're looking for an exceptional leader to join us as Head of Connections at HMP Millsikea flagship leadership role at the heart of one of the UK's most innovative prison partnerships.

About the Role

As Head of Connections, you'll be a member of both The Forward Trust and HMP Millsike Senior Leadership Teams, leading the strategic delivery of our pioneering Connections model.

Working in partnership with Mitie and PeoplePlus, you'll shape and deliver a whole-person, whole-system approach to rehabilitation, integrating family support, substance misuse recovery and incentivised substance-free living to help people build sustainable lives beyond custody.

This is a unique opportunity to influence prison culture, lead innovative services, and demonstrate how rehabilitation and recovery can reduce reoffending and improve lives.

You'll provide strategic and operational leadership across three integrated service areas:

• Family and Relationships – leading services that strengthen family ties, parenting and positive relationships.
• Drug Strategy – owning and delivering the establishment's Drug Strategy, driving innovation, recovery and harm reduction.
• More Than My Past – leading our flagship Incentivised Substance Free Living (ISFL) programme and embedding lived experience throughout service delivery.

You'll also:

• Provide inspirational leadership to multidisciplinary teams.
• Own the prison's Drug Strategy, Family & Relationships Strategy and Visits Operating Procedures.
• Lead contractual performance, governance, compliance and impact reporting.
• Manage significant budgets and ensure financial performance.
• Develop strong partnerships across prison leadership, commissioners and external stakeholders.
• Promote lived experience, co-production and recovery-focused practice throughout the establishment.
• Drive innovation, continuous improvement and evidence-based practice.
• Represent The Forward Trust as a senior ambassador both internally and externally.

We're looking for an experienced senior leader with a passion for rehabilitation and transformational change.

You'll bring: Essential

• Significant senior leadership experience within a custodial environment.
• Operational experience managing prison services such as visits, residential units, therapeutic environments or similar.
• Experience delivering complex contracts within Criminal Justice settings, including public or privately managed prisons.
• Experience managing large budgets (circa £1 million+) and contractual performance linked to financial outcomes.
• A proven track record of delivering high-quality services within regulated, audited and inspected environments.
• Outstanding leadership, organisational and programme management skills.
• Excellent stakeholder management with the ability to build trusted relationships across multiple organisations.
• Strong analytical skills with experience in impact measurement, governance and performance reporting.
• Excellent communication skills, with the ability to influence at all levels.
• Knowledge of desistance theory and approaches.

Desirable

• Knowledge or experience of Narrative Therapy and narrative-based approaches.
• Understanding of recovery-focused practice and lived experience models.
• Experience of Dynamic Framework contracts or privately managed prisons.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• BHSF Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.

Asset Data Officer

B&D Reside Regeneration Ltd
Location: Hybrid Working (Barking / Home Based)
Salary: £38,000 - £45,000 per annum

Goodman Masson is delighted to be partnering with B&D Reside Regeneration Ltd to recruit an Asset Data Officer.

This is an excellent opportunity to join a growing and ambitious housing organisation committed to providing high-quality homes and services for its residents. As part of the Asset Management team, you will play a key role in ensuring property and compliance data is accurate, robust and supports effective investment, maintenance and strategic decision-making across the housing portfolio.

We are seeking a detail-oriented and analytical professional with experience in asset, compliance or property data management who is passionate about driving improvements through accurate information and effective systems management.

The Role

The Asset Data Officer is responsible for maintaining and developing the organisation's asset management data, ensuring information is accurate, accessible and supports both operational delivery and long-term asset planning.

Key responsibilities include:

• Maintaining and updating the asset management database, ensuring data integrity and accuracy.
• Managing housing asset information, including stock condition data, compliance records and maintenance history.
• Supporting the coordination and monitoring of compliance programmes, ensuring inspections, servicing and remedial actions are completed within required timescales.
• Producing regular reports on asset performance, compliance status and maintenance activities.
• Supporting the development of business plans and investment strategies through effective analysis of asset data.
• Assisting with the ongoing development and enhancement of asset management systems and processes.
• Providing support and training to colleagues on asset management systems and data procedures.
• Working collaboratively with internal teams, contractors and external stakeholders to maintain high-quality asset information.
• Supporting resident communications relating to inspections, maintenance works and compliance activities.

About You

To be successful in this role, you will be able to demonstrate:

• Experience within asset management, data management, compliance or a related discipline within the housing sector.
• A strong understanding of housing compliance requirements and health and safety regulations.
• Experience using asset management systems and databases.
• Excellent data analysis and reporting skills.
• Strong attention to detail and commitment to data accuracy.
• Effective communication and stakeholder management skills.
• The ability to work independently and collaboratively within a team environment.

Desirable experience includes:

• Experience supporting system development and process improvement initiatives.
• Knowledge of property maintenance and building components.

Why Join B&D Reside?

This is an exciting time to join B&D Reside as the organisation continues to invest in its homes, services and communities. You will have the opportunity to make a meaningful impact by supporting the effective management of housing assets and helping to ensure residents live in safe, well-maintained homes.

For a confidential discussion or to apply, please contact:

Jack Benson
Goodman Masson

Are you an organised administrator who enjoys providing excellent customer service, coordinating multiple priorities and building positive relationships with a wide range of stakeholders?

We're recruiting on behalf of a respected professional membership and accreditation organisation that works to improve standards and quality across workplace health services throughout the UK.

9–12 Month Maternity Cover | Full-time (35 hours) | Hybrid Working – London

As Accreditation Administrator, you'll support the delivery of a nationally recognised accreditation scheme, coordinating assessments, managing enquiries, maintaining accurate records and supporting training events and governance activities.

Key Responsibilities

• Coordinate accreditation applications and assessments from start to finish
• Act as a first point of contact, delivering a responsive helpdesk service via phone and email
• Maintain accurate records, databases and online systems
• Produce reports, certificates and correspondence
• Process invoices and provide administrative support to the finance function
• Organise online training events and manage delegate registrations
• Support meetings, agendas and meeting papers
• Provide general administrative support, including diary and inbox management

About You
You'll have:

• Experience working in a busy administrative environment
• Excellent customer service and communication skills
• Strong organisational skills with the ability to manage competing priorities
• Experience producing accurate documents and spreadsheets
• Good Microsoft Office skills, including Outlook and Word
• Excellent attention to detail and an understanding of data protection and confidentiality

 
What's on Offer?

• 9–12 month maternity cover contract
• Hybrid working with a mix of home and London office-based working
• A varied and rewarding role within a friendly, supportive team

 
If this exciting opportunity is of interest don’t delay get in touch. We are reviewing CV’s as they come in.  This role will ideally start around the 10th August.  

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Part Time 28 hours pw over 4 days / Service operates 9-5pm

Whitechapel, London - The Royal London Hospital and Community

Ref: TRC-261

Closing date: 31/07/2026

Are you an engaging, collaborative and highly organised individual with experience of working with ‘high risk,’ vulnerable young people, working effectively as part of a multi-disciplinary team, and have a flexible and empathetic approach to your work? 

If so, join St Giles Trust as ourTrauma Caseworker, where you will play a key role in our award-winning youth violence service at the Royal London Hospital, which supports vulnerable victims of violence aged 11-25. 

AboutSt Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 10 to 25-year-olds who attend the adult or paediatric emergency department or Urgent Care Centre at Whipps Cross ED. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation.

About this key role 
You will be embedded in the trauma team, working closely with clinicians and hospital staff to provide support for young people admitted to the Major Trauma Centre right through to their discharge back into the community, including access to appropriate longer-term support.You will be expected to identify and provide a comprehensive and holistic assessment, advice, referral and support service to young victims of violence people, exploring innovative and effective ways of supporting them which will reduce their risk of re-victimisation. 

You will produce support and risk management plans based on your assessments, promoting inter-agency collaboration in the assessment and planning process, and develop and maintain relationships with partner agencies. We will also count on you to deliver a holistic support service, working solo or with colleagues as the situation dictates, providing a practical service that will include social and housing support, accompanying to appointments, benefits work, debt advice, liaising with utilities, appearing in court, DIY and cleaning. 

What we are looking for
You will be passionate about support and uplifting Children and Young people and want to make a difference within the community for the betterment of Children and Young People. You’ll also have an understanding of dominant youth culture and be relatable. You’ll need:

• A good understanding of the communities we support, including barriers certain communities face as well as the drivers of violence and exploitation
• Substantial experience of providing support, advice and advocacy 
• Substantial experience of assessing the needs of children and young people who at risk of significant harm 
• Experience of working as part of a multi-agency team, working together to achieve positive outcomes for young people
• Experience of assessing risk and implementing safety procedures as they relate to children and young people
• A knowledge of relevant services for young people and their families in the service provision area.
• Excellent interpersonal, relationship-building and communication skills, both verbal and written.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
 

Switchback is an award-winning charity supporting young men to live life differently after prison. As we launch our next strategic plan to grow our impact even further, we are looking for a new Director of Finance and Operations who can bring both strategic thinking and hands-on operational expertise to help us turn our ambitions into reality.

The Director of Finance and Operations is a key role in the leadership team of a dynamic charity making a real difference in young people’s lives. Managing a small team, you’ll have responsibility for a range of essential business functions central to Switchback’s success as a charity: financial and business planning, HR processes, infrastructure (including IT), governance, risk management and compliance.

You’ll also support our business development and strategic partnership-building, helping us tap into exciting new areas of income and impact, including our plans to share our learning through training and consultancy.

Crucially, you’ll oversee and develop our systems and processes in a way that protects Switchback’s agile and human working culture. This is a fantastic opportunity to play a central role helping Switchback achieve our aims of reaching more young men while inspiring change across the justice system and beyond.

The right candidate will have great strategic judgement, proven financial and business acumen, practical knowledge of operations and good governance, and a strong understanding of creating and leading high-performing teams.

You will have a collaborative approach to working with colleagues and trustees, enjoying getting stuck into the day-to-day business of running a growing charity, as well as the ability to bring in new external partnerships and contractual relationships that serve our commitment to providing real opportunities for our Trainees.

You will be driven to achieve great value for money and use smart processes to enable others to do their best work for a vital social cause.

As well as technical expertise, this role acts as a key sounding board for the CEO and Leadership Team, so you’ll also bring excellent listening skills and the confidence to act as a thinking partner across both strategic and operational issues. As a member of the Leadership Team, you’ll also model our values in the way you work, collaborate and communicate.

If you are interested in using your proven financial and operations management skills to contribute to our exciting next chapter, we’d love to hear from you. In return we can offer the opportunity to work in an organisation with a strong history of personal and strategic impact, where each day you will witness the incredible steps that our Trainees make to change their lives.

Job Title: Evidence Project Officer

Salary:                £26,950 to £29,569 per annum

Contract:           1 year fixed-term with possibility of extension – 35 hours per week

Location:          Thames21’s main office at the Guildhall, City of London; but we also offer hybrid working. You will also be expected to work out on site at various locations across London several times a week.

Responsible to: Evidence Team Manager

About Thames21

Thames21 is a leading environmental charity, working across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis through restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them. 

Diversity at Thames21

Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.

 

Purpose of the job

The successful candidate will be employed as part of the Evidence Team working in a supportive, dynamic and fast-moving environment. While the post is initially funded for a year, there is likely to be further funding to work on projects related to the monitoring of Nature-based Solutions (NbS) beyond this date. The role is to aid in the delivery of a range of projects within the Evidence Program. These projects will focus on evidence collection in relation to nature-based solutions for flooding and water quality issues, as well as supporting a network of citizen scientists to carry out water quality sampling. The role will require close collaboration with a variety of project partners from local to national scales.

You will work across several projects to collect and analyse water quality evidence relating to NbS that have been installed across London or are planned to be installed. This will involve visiting sites across London regularly to survey sites, collect samples, and speak to local stakeholders.

You will work closely with our network of citizen scientists to support their efforts to measure water quality in their local area. This will involve distributing equipment and PPE, responding to their queries, and visiting sites with them to discuss local pollution issues and potential solutions.

This job would suit somebody who has an interest in river water quality, enjoys working outside, is a good problem solver, and likes working with people.

Main Duties and Responsibilities

· Routine water quality sampling of NbS installations.

· Installation and maintenance of monitoring equipment (e.g. real-time water quality sensors).

· Data inputting, analysis, presentation, and visualisation using a variety of software and online tools such as Excel, ArcGIS, and QGIS.

· Production of high impact verbal and written reports aimed at a range of expert and non-expert audiences.

· Work with local stakeholders to aid in the delivery of a range of river-related projects.

· Support monitoring carried out by citizen scientists.

· Delivery of other types of project work, as and when required by project or team managers.

· Work outside in a riverside environment in a variety of weather conditions.

· Work with Thames21 colleagues to develop and implement Thames21’s vision.

Other Duties

This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.

We appreciate the time you took to apply for this role, and we understand that it can be disconcerting when you don’t hear back from a position you have applied for. However, due to the high number of applications we expect to receive, we are unable to respond to or provide feedback on individual applications. Nevertheless, we want to manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion.

Please advise in your application if you are happy for us to contact you for any future opportunities that may arise, should you not be successful in this position.

No agencies, please.

Specialist Debt Adviser

Location: London (Hybrid Working Available)
Salary: £38,000 per annum
Contract: Permanent (subject to funding)
Hours: 35 hours per week

We are delighted to be working with a growing financial inclusion charity to recruit a Specialist Debt Adviser.

This is an exciting opportunity to join a highly respected organisation dedicated to supporting individuals experiencing financial hardship. The charity provides high-quality debt and money advice services, helping people manage debt, maximise income, protect essential services and improve their financial wellbeing.

As a Specialist Debt Adviser, you will manage a complex caseload, providing comprehensive debt advice and casework to clients facing a range of financial challenges. You will negotiate with creditors, support clients to access appropriate debt solutions and work closely with colleagues to ensure the highest standards of advice and service delivery.

You will also play an important role in supporting junior team members, contributing to service development and helping to maintain quality standards across the organisation.

Key Responsibilities

• Manage a caseload of clients requiring specialist debt advice and casework.
• Conduct appointments and develop tailored action plans to help clients address their financial circumstances.
• Negotiate with creditors and implement appropriate debt solutions.
• Maintain accurate case records and ensure compliance with regulatory and quality standards.
• Support clients with related issues through effective signposting and referrals.
• Assist with quality assurance activities and contribute to service improvement initiatives.
• Provide guidance and support to trainee and junior advisers where required.
• Contribute to monitoring, reporting and evaluation activities.

About You

To be successful in this role, you will have:

• A minimum of two years' experience providing accredited debt advice.
• A recognised Level 3 Debt Advice qualification (or equivalent).
• Strong knowledge of debt solutions, including Debt Relief Orders, Breathing Space, Debt Management Plans and bankruptcy.
• Experience managing complex cases independently from assessment through to resolution.
• Excellent communication, advocacy and client relationship skills.
• Strong administrative, IT and case management skills.
• The ability to work both independently and collaboratively within a small team.
• A commitment to supporting vulnerable and financially excluded communities.

Benefits

• 25 days annual leave plus bank holidays.
• Additional day off for your birthday.
• Pension contribution.
• Home office equipment allowance.
• Employee Assistance Programme.
• Flexible and hybrid working arrangements.
• Ongoing training and professional development opportunities.

This role would suit an experienced Debt Adviser looking to further develop their expertise within a supportive organisation and take the next step towards a senior or supervisory position.

For more information, please apply today.

Hours: 37.5 (part-time or job share is not available for this position).

Salary: £25,000

Location:      Primarily office-based in Hemel Hempstead, with regular travel around the community required and some flexible working offered.

Reports to: Senior Events & Community Fundraiser

Requirement: Access to a car is essential

Are you looking for a role where no two days are the same? This could be it.

We’re looking for an enthusiastic and organised individual This is an entry-level role ideal for someone looking to launch their career in the charity sector. No prior professional experience in fundraising is required, as full training will be provided.

As our Events & Communications Assistant, you’ll be right at the centre of everything we do - helping deliver engaging events, creating content that connects with people, and bringing our work to life.

You’ll work closely with our Fundraising & Communications team to plan and deliver events, promote them across digital channels, and ensure everything runs smoothly behind the scenes. From coordinating logistics to posting on social media and supporting supporter communications, you’ll play a key role in making things happen.

This is a hands-on role that includes the practical delivery of events. You’ll be involved in setting up and packing down, transporting equipment, and supporting on-site logistics. This can include lifting and moving equipment, putting up gazebos and stands, and driving the event van. 

About you

· You’re super-organised and able to juggle multiple priorities with ease

· You’re proactive, positive and ready to roll your sleeves up

• You’re comfortable taking a hands-on approach to events, including lifting equipment, setting up spaces and supporting logistics You enjoy working with people and delivering great experiences
• You’ve got strong communication skills, confident on social media and able to bring ideas to life
• You’re confident using Microsoft Office and quick to learn new systems
• You’ve got a sharp eye for detail and take pride in getting things right first time
• You’re motivated by making a genuine difference through your work

 How to apply

Read the full Job Description & Personal Specification.

 We will not accept a general CV for this role.  Instead, please fill in the DENS Application Form and include your Supporting Statement. 

We’re recruiting on a rolling basis and will close this vacancy once a suitable candidate is appointed. We aim for an August hire for a September start, so early applications are strongly encouraged.

Please advise us should you require adjustments to be made for you at interview.

Extra info re benefits……

Why join DENS?

You’ll be part of a supportive, friendly, and dedicated team of fundraisers who foster a collaborative "One Team, One Goal" culture. We value and celebrate every member's contribution, ensuring you thrive in our positive working environment. Enjoy flexible working arrangements that support your work-life balance, along with ongoing training and development to enhance your skills. Your fundraising efforts will directly contribute to creating positive change and making a lasting impact in our community.

 

Benefits include:

• 25 days or equivalent annual leave, excluding Bank and Public Holidays
• One additional day of annual leave after each 5 years’ service, up to 3 days.
• Flexible working environment
• Medicash plan, including Virtual GP, some dental and optical cover
• Employee assistance programme – 24/7 mental health support helpline
• Blue Light Card discounts
• Professional development and training, including on-going access to e-learning platform
• Staff Networks, Wellbeing Days and whole team events
• One day to volunteer for DENS or another organisation
• NEST pension scheme

About DENS

Our aim is to be the first port of call for people in Dacorum who are facing homelessness, poverty and social exclusion; to support and empower them to take the next positive step in their lives, secure and maintain a long-term housing option and be an active member of their community.

We ensure individuals have access to temporary and short-term accommodation, and individuals and families have access to emergency food and provisions. We provide a range of services so that people can develop the resilience, skills, and confidence to take the next step in their lives.

In Work Support Worker
Salary: £15 p/h
Place of work: Various London locations
Contract Period: Various hours as needed 

About the Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs).  As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working, seeking co-production and co-design from our Disabled members and encouraging and respecting diversity.

AoD is a medium sized charity with a Board of Trustees, 24 staff, a strong pool of casual staff and volunteers, including many with lived experience of disability – all of whom are passionate about removing the barriers faced by Disabled people.

AoD provides four key services: Youth, Employment, Welfare Benefits, and Independent Living.

AoD’s Employment Service

The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We are at the forefront of setting up and delivering supported internships for Disabled young people. We provide an holistic service from management and employer engagement to hands-on, supervised support work across all sites.

Our Employment Service welcomes external referrals and offers support for Disabled people via our in-work support service.

We are looking to recruit several support workers to expand our pool.

The Post

The purpose of the job is to provide face to face support work and guidance to Disabled people within their workplaces. The post holder will provide the necessary support and encouragement to enable them to be successful, which will lead, eventually, to independence. The post holder will also work closely with, and take guidance from, their supervisor within AoD. They will work closely with the employer of the Disabled person to ensure the employer has the skills and confidence to manage and train their intern/employee.

Main duties and responsibilities

• To work face-to-face with individual Disabled people, under the guidance of their AoD Supervisor, in accordance with their personalised support plans
• To be fully cognitive of the workplace of the Disabled person to identify the requirements of key tasks
• To follow bespoke Support Plans plans which will enable the Disabled person to fulfil their role to meet the requirements of the employer
• To provide weekly feedback to their AoD Supervisor to ensure continued progression, identifying new areas in need of support, and advising on the amendment of support plans accordingly
• Together with their Supervisor, to plan, discuss and implement a timely reduction of support as and when the Disabled individual becomes familiar and competent with their role
• To negotiate note disability-related reasonable adjustments required for individuals and feedback to their AoD Supervisor
• To liaise with managers to discuss individual progress, respond to issues and implement next steps

Organisational responsibilities

• To work in accordance with Action on Disability’s Aims, Objectives and Values
• To comply with all organisational and departmental procedures
• To ensure safe, fair and responsible working practices, specifically AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
• To promote the work of AoD and the Social Model of Disability
• To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
• To participate in, and actively contribute to, individual Supervision, training, team and organisational meetings
• To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation
• Any other task as directed by AoD management

Person Specification

Successful applicants must be:

• Professional
• Positive
• Motivated
• Dependable
• Flexible
• Patient
• Empathetic

Essential

• Successful applicants must have:
• Experience of disability
• Experience of training, education or employment support delivery
• Maths and English to GCSE Grade C or equivalent
• Be willing and able to undertake any specific training required for the role
• An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce in businesses
• An understanding of the Social Model of Disability and its practical application
• Ability and willingness to learn and carry out a variety of employment tasks to support the Disabled person
• Evidenced experience of success in building strong and positive relationships with a variety of people and organisations
• Demonstrable problem-solving skills and experience
• Excellent interpersonal skills with a diverse population
• Good organisational skills with an ability to keep accurate records
• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet
• Be willing and able to travel easily within London
• To be available for work at unsocial hours according to the demands of the work (occasionally)

Desirable

• Support Work qualification or equivalent is preferred but not mandatory
• An understanding of pan disability and employment

Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days.

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

We welcome applicants from all walks of life.

As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage.

N.B: We are not able to offer sponsorship for this role.

No agencies please.

Two positions:

• 1 x Greater Manchester
• 1 x Barking & Dagenham

We have recently been awarded a transformative multi-year grant from The National Lottery Community Fund  as part of its Health Inequities: Structural Racism and Discrimination Partnership. We are one of ten national partners working alongside The National Lottery Community Fund and will take a leading role in shaping how the partnership operates, including building evidence, influencing policy and practice, supporting the design of new national funding programmes, and facilitating collective learning across the partnership.​

Alongside this, the centrepiece of our participation will be the delivery of three Anti-Racism Collaboratives (ARCs), each based in a specific locality and rooted in communities experiencing the sharpest health inequities. The initial locations are Greater Manchester, the London Borough of Lambeth and the London Borough of Barking & Dagenham.. ARCs will bring together voluntary, community and social enterprise organisations (VCSE), faith organisations, people with lived experience, primary and secondary care providers, local authorities, public health and social care partners. Each ARC will convene a Co-Production Panel (CPP) of people from minoritised ethnic communities to identify where structural racism produces inequitable health outcomes, and to co-produce evidence-led solutions that improve health and tackle the wider determinants of health.​

We are recruiting two Changemakers, one each for Greater Manchester and for Barking & Dagenham. As a Changemaker, you will establish and support an ARC within one of our pilot localities, bringing together stakeholders, providing strategic advice and knowledge of research methods and policy opportunities. You will support the design and implementation of health intervention programmes decided on by the ARC that have the power to influence policy, practice and systems.

Working as part of a national team of Changemakers, you will also contribute to the Foundation's evidence, influencing and systems change work, connecting learning from your locality to national policy, while bringing national developments back into local action. Together, the team will develop a replicable model for tackling racial health inequities.​

We are looking for an experienced systems change practitioner who is passionate about tackling structural racism and improving health equity. This highly collaborative leadership role requires someone equally comfortable working alongside people with lived experience, senior leaders across health and local government, and colleagues from the voluntary and community sector. Success will depend on your ability to build trusted partnerships, work strategically in complex environments, translate evidence into action, and create the conditions for lasting systems change.

Person Specification​

Essential​

• Demonstrable experience of leading complex, multi-agency change involving communities, VCSE organisations and statutory partners. ​

• Strong understanding of how systemic racism operates within health and wider public systems

• Experience of identifying opportunities to redesign policy, commissioning, organisational practice or partnerships to reduce racial inequities. ​

• Experience of leading or facilitating programmes that sought to tackle systemic racism through systems or organisational change. ​

• Ability to build trusted relationships across organisations with different priorities and levels of influence, exercising sound judgement in complex and politically sensitive environments. ​

• Significant experience of working alongside communities experiencing racial inequities to co-produce evidence-led solutions that influence policy, organisational practice or systems. ​

• A commitment to trauma-informed and strengths-based approaches that recognise community knowledge as equal to professional expertise. ​

• Experience of synthesising qualitative and quantitative evidence and translating it into practical recommendations that influence policy, commissioning, organisational practice or wider systems change.​

• Excellent communication and influencing skills, with experience of using evidence and partnership working to shape policy, commissioning or organisational practice.​

• Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly to diverse audiences. ​

• Ability to work strategically while maintaining oversight of programme delivery. ​

• Ability to work confidently in ambiguity, adapting approaches in response to evidence, community insight and changing organisational contexts. ​

• Commitment to equity, anti-racism and the values of the Race Equality Foundation. ​

Desirable​

• Experience of working within health and care systems. ​

• Experience of analysing ethnicity-disaggregated data or wider health inequalities evidence. ​

• Experience of Action Learning, organisational development or other systems change methodologies. ​

• Knowledge of the VCSE, statutory and community landscape within the locality. ​

• Experience of organisational improvement or quality frameworks such as REMI.

For the full job description see attachment.

Applications will only be accepted via application form on our portal. We will not accept any applications via CV.

Please note, we can only accept applications from those already eligible to work in the UK.