Service management jobs

This role offers a unique opportunity to make this role your own and take the charity to the next level, with the full support of a dedicated, experienced team.

The successful candidate will ensure that the charity remains resilient and able to deliver on its commitment to grow and evolve to meet the needs of the people we serve.

The role is a mix of operational activity, day to day management and strategic thinking; with the continuous building and nurturing of external relationships with our NHS, public sector and not-for-profit stakeholders.

Working alongside a committed trustee board, skilled staff and volunteers, you will bring drive, experience and passion to the team. You’ll get terrific support from the outgoing postholder as needed, with the space to act and bring your own ideas to the forefront.

Job Title: Finance Manager

Reports to: Office Manager

Location:                       Hybrid (2 days in the office at Borough High St, London)

Salary:                           £24,000 (£40,000 FTE) 

Contract: Permanent

Hours: 3 Days a Week (21 hours)

Background and purpose

We are the only UK-wide charity andfree membership organisation for everyone affected by a genetic bleeding disorder. We aim to empower people affected by a bleeding disorder to live life to the fullest; offering support, including events and local groups, the latest news and in-depth information resources, and campaigning and advocacy to demand the best possible care, safe and effective treatment, and equitable access for everyone affected by a bleeding disorder.

There are over 5,000 members of the Haemophilia Society, including people and families living with bleeding disorders, as well as healthcare professionals. The charity’s supporters help fundraise the costs that are vitally needed to be able to offer membership – and services such as events and printed publications – entirely free to all members.

What we do:

For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.

We want to ensure that everyone affected by a bleeding disorder:

Lives the best life that they can

Never feels alone or isolated

Feels empowered and confident.

We do this by:

Improving understanding about living with a bleeding disorder

Providing support at all life stages

Influencing and advocating on policy and access to treatment.

More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.

What we offer:

Competitive Salary

Generous Pension Contribution

Agile Working

25 days holiday (pro rata) plus an additional day for each year of service up to 5 years

Well located office very close to Borough Market.

About the role

The Finance Manager will ensure the smooth, accurate, and compliant day-to-day financial operations of THS. You will oversee transactional processing, payroll, local group accounting, management of our partner charity accounts, creating monthly management reports and year-end audit preparation.

Job Purpose: This role is pivotal in enabling THS to deliver its mission and meet its strategic objectives.

Critical Competences

• Excellent organisational skills and strong attention to detail.
• Ability to show initiative and flexibility; quick to learn new skills.
• Self-motivated and proactive.
• Ability to work with varied and busy tasks.
• Excellent time management and ability to work to deadlines.
• Good team member, with interpersonal sensitivity.
• Aligned with the ethos and values of THS.

Knowledge & Skill Requirements

· Accounting qualification (CIMA, ACCA, ICAEW, CIPFA, AAT).

· Experience of Xero accounting and Paycircle payroll.

· Good working knowledge of MS Office applications, especially Excel and experience of using databases to record accurate and up to date information.

· Good working knowledge of Access CRM is desirable.

· Experience of working with Stripe, PayPal, Wordpress, SumUp and Apron are desirable.

· Experience of working in a similar role is essential.

Key Responsibilities:

· Income & Reconciliations: Responsible for income processing, including banking of cash, and processing and tracking of CAF and Stewardship vouchers.  Work with the Office Team to correctly identify bank donations and general transactions.

· Database & Bank Matching: Managing Xero - Access reconciliations and monthly bank, credit card and petty cash reconciliations.

· Gift Aid: Support Gift Aid processing.

· Expenditure Processing: Responsible for expenditure processing, including staff and volunteer expenses, purchase invoices, and associated filing.

· Xero Processing: Responsible for Xero processing, including input of expense claims, purchase invoices and purchase payments, bank payments, invoices, invoice receipts, uploading bank entries, and associated filing.

· Supplier & Customer Management: Set up suppliers/customers, oversee debtors, answer queries, make corrections, and export Trial Balance.

· Payroll & Pensions: Responsible for payroll (Paycircle Payroll) and pension processes.

· Local Group & Partner Charity Accounts: Responsible for financial activities in local groups and partner charity.

· Asset Tracking: Managing the Fixed Asset Register, and all physical assets.

· Reporting & Audit: Prepare audit preparation and year end accounts, budget and forecasts for the finance year.

· Management Accounts: Prepare monthly Management Reports to be presented to the Board of Trustees.

· Ad-Hoc Support: Handle other ad-hoc financial enquiries from staff, trustees, young ambassadors and volunteers.

· General: General office administration duties and finance support.

· Travel to events: Willing and able to work occasional evenings / weekends and travel to support THS events across the UK.

The Haemophilia Society is an equal opportunities employer.

Job Title: Employment Consultant (Portsmouth area)

Location: Home- and field-based with regular local travel (driving licence essential)

Salary: £33,174

Hours: Full time 37.5 hours per week (part time or flexible working options considered)

Contract: 2 years fixed term with possibility of extension

At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.

We are seeking a passionate and person-centred Employment Consultant to join our team. This is a role for someone who believes in potential, not limitations – someone who can walk alongside clients with empathy and determination, empowering them to take ownership of their employment journey.

You’ll provide tailored information, advice and guidance to help veterans secure meaningful and sustainable work, managing a diverse caseload with care and professionalism. Using coaching, mentoring and strengths-based approaches, you will help individuals identify their goals, build resilience and move confidently towards lasting employment outcomes.

Collaboration is at the heart of this role. You will develop strong partnerships with regional organisations to generate referrals and address wider barriers such as mental health, housing or addiction, while also building strong relationships with local employers to create real opportunities for your clients, and sharing best practice with your colleagues in the team.

With a strong understanding of local labour markets and safeguarding practices, you’ll maintain high-quality case records, contribute to continuous improvement, and actively participate in team development. Adaptability, initiative and resilience are key, as we respond to the evolving needs of our clients and the communities we serve.

Why The Poppy Factory?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
• Competitive salary and benefits package including generous holiday and pension contributions.
• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
• Variety in the role, a mix of delivering a community-based service in your region, home working and occasional visits to the historic Poppy Factory in Richmond, London
• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
• Be part of an iconic charity with a 100+ year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Melanie Rignall, Services Manager.

For an informal conversation to find out more about this role, please call Melanie Rignall.

The closing date for this vacancy will be 17 August 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.

First stage interviews will take place on 24 August 2026, with second stage interviews expected to take place 4 September 2026. 

No agencies please.

Equality & Diversity

We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.

As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are now recruiting an IPS Employment Advisor to join our Connect to Work service across Enfield. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment. 

This role is specific to being co-located on site with probation services within Enfield. Candidates must be willing to undergo a vetting form including digital ID verification technology, right to work checks, proof of identity, proof of address and a DBS. Due to the nature of the role, the successful candidate with need to include contact details for prior workplaces and personal references.

Previous experience/understanding of probation services and MAPPA restrictions are essential to the role.

What you’ll be doing 

If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences. 

You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.

You would work closely with external teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service. 

What you’ll need 

You do not need previous employment support experience. What matters most is that you bring: 

• A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals. 

• Motivation to help people from all backgrounds move into meaningful work. 

• Confidence speaking with a wide range of people, from clients to employers. 

• Strong organisation skills, with the ability to multitask and manage your workload. 

• Willingness to learn the IPS model and become confident approaching employers. 

We welcome applications from people with lived experience of mental health, personally or through a close contact. 

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

SafeZones Emotional Health and Wellbeing Service Manager

Fixed term contract until June 2027 (Maternity cover)

Role based in Greater Manchester

35 hours a week

£35,100-£38,390 per annum

The post-holder will work within Safe Zones in Greater Manchester

The successful applicant will work out of Wythenshawe office but can also access The Children's society offices in Bolton and Wigan if required.

The post holder must be available to work shift patterns, this will include evening and weekend hours.

Benefits include but not limited to:

-36 days' annual leave for full time roles, inclusive of flexible bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us: The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better - and with your help and expertise, tomorrow we can support even more.

About the role:

Safe Zones service offers , step-down crisis support to young people experiencing mental health crises. These Safe Zones are located in multiple locations, including Bolton, Wigan and Tameside. Access is initially by referral from the Mental health Liaison Team, CYP Crisis Team, and CAMHS

Your role will be :

To lead and co-ordinate the delivery of mental health early help services in Greater Manchester; predominantly ensuring that all elements of service delivery for children and young people are successful and delivered to a high quality against the contract.

In order to be considered for this post you will have to demonstrate that you already have:

Skills

-The ability to act creatively and respond to new and challenging situations

-The ability to act on own initiative, supervise others and coordinate work

-Negotiation and Leadership

-Competent use of IT programmes

-Able to utilise therapeutic models in practice

-The ability to co-ordinate working patterns, including on call rotas

-Can demonstrate lone working experience and aptitude

Work-based Knowledge

-A working knowledge of common mental and emotional health issues that young people face, including current research and evidence bases.

-Issues facing hard to reach young people around access to early help support Has a working knowledge of current mental health support agencies in the local area

-An understanding of current legislation, policy, procedures, and issues relating to safeguarding children and young people

-An excellent understanding and experience of working with young people who may be struggling with their mental and emotional health

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every daywe'rechanging the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

Closing date: Midnight on 13th August 2026.

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation. In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

IN1

Job Description: Head of Services

Reports to: Chief Executive

Location: Woking, Surrey

Hours of Work: Full time, 37.5hrs per week

Salary: £42,000 - £45,000 (DOE, pro rata)

About Us:

At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.

The Role:

We are looking for a proactive and organised Head of Services,  providing full operational leadership across our Accommodation Services and Day Centre Services, ensuring safe, consistent and effective delivery across all frontline provision.

This includes:

• Direct Access Accommodation (10 beds)
• Move-on properties (14 beds)
• Day Centre Services
• Frontline staff across both services

The role holds full responsibility for day-to-day operational delivery and decision-making within services, ensuring they run safely and effectively, with only critical or strategic issues escalated to the Chief Executive.

The role also provides management oversight of property, compliance and health and safety functions delivered by the Facilities Manager and wider staff teams.

Key Responsibilities:

Service Oversight

• Provide operational leadership across both services, ensuring safe, consistent and effective delivery.
• Support and enable staff delivering day-to-day services, providing clear leadership, guidance and appropriate autonomy within agreed standards.
• Maintain service quality, structure and consistency, stepping in where required to resolve operational issues.
• Promote a collaborative, trauma-informed working culture where staff are empowered to deliver services effectively.
• Use service delivery data, client feedback and staff insight to support continuous improvement.
• Ensure accurate recording of service activity and outcomes is maintained.

Accommodation & Day Centre Services

• Provide management oversight of Direct Access Accommodation and move-on properties, ensuring safe and effective delivery.
• Ensure occupancy levels, allocations and housing processes are effectively managed by operational staff and administrative support functions.
• Maintain operational oversight of property standards, compliance systems, inspections, maintenance reporting and fire safety processes delivered by the Facilities Manager and wider staff teams.
• Ensure compliance with HMO requirements, supported housing standards and organisational procedures through monitoring and escalation where required.
• Provide leadership and support to staff responsible for housing management functions, ensuring systems are followed consistently.

Safeguarding & Risk Management

• Provide oversight of safeguarding across all services, ensuring procedures are followed consistently.
• Ensure safeguarding systems, risk assessments and incident management processes are implemented effectively.
• Monitor safeguarding activity and ensure appropriate action and escalation.
• Support staff in managing safeguarding concerns, complex needs and high-risk incidents.
• Ensure safeguarding concerns are escalated in line with organisational and statutory requirements.

Health & Safety

• Provide management oversight of health and safety across all services, ensuring safe and compliant working environments.
• Work alongside the Facilities Manager to ensure health and safety policies, risk assessments, inspections and safe systems of work are effectively implemented and maintained.
• Monitor operational health and safety activity within services, ensuring hazards, incidents and safety concerns are identified, recorded and escalated appropriately.
• Ensure safe systems of work are followed across services, including lone working procedures and site safety processes.
• Escalate serious health and safety concerns in line with organisational procedures.

Staff Leadership & Management

• Provide supportive leadership across both services, fostering a stable and positive working environment.
• Lead supervision, reflective practice and performance management conversations.
• Promote a trauma-informed approach across the team.
• Build a culture of accountability, openness and professionalism.
• Oversee recruitment, induction, training and development.
• Manage rotas and staffing levels to support service delivery and wellbeing.
• Ensure staff are supported in managing complex and challenging situations.

Reporting, Service Development & Operational Oversight

• Oversee referrals, allocations and engagement pathways across services.
• Maintain oversight of operational data, ensuring accuracy and reliability.
• Monitor service performance, demand, outcomes and operational pressures.
• Produce regular reports for the CEO covering activity, performance, risks and outcomes.
• Analyse data and feedback to identify trends and service improvement opportunities.
• Support development of effective client progression pathways.

On-Call & Operational Cover

• Participate in a Monday–Friday on-call rota.
• Respond to urgent operational incidents and staffing issues.

Professional Standards & Ways of Working

• Work in a trauma-informed, person-centred and non-judgemental way across all service delivery.
• Maintain confidentiality and comply with GDPR and organisational policies.
• Work collaboratively with partner agencies to support positive outcomes for clients
• Maintain clear and appropriate professional boundaries with clients, staff and external partners.
• Manage workload independently, prioritising competing demands effectively.

Knowledge and Skills:

Essential

• Significant experience leading frontline or community-based services delivering high‑quality, trauma‑informed emotional and practical support.
• Strong track record of supervising, developing, and supporting staff and volunteers, including performance management and professional growth.
• Demonstrable experience of safeguarding adults and/or children at risk, with confident use of safeguarding processes.
• Proven ability to oversee operational service delivery in complex or high‑pressure environments and make sound, independent decisions.
• Experience setting service aims, outcome objectives, and KPIs, and reporting performance to senior leadership, commissioners, or governance boards.
• Ability to reach, engage, and develop services for vulnerable or underserved groups.
• Experience working collaboratively with partner agencies and external stakeholders to deliver integrated support.
• Skilled in managing competing priorities while maintaining service quality and compliance.

Desirable

• Working within homelessness, supported housing or related sectors.
• Delivery of trauma-informed services.
• Involvement in service development, redesign or improvement projects
• Setting and monitoring KPIs or outcome frameworks
• Managing budgets or operational resources.
• Working with volunteers in service delivery.

Personal Attributes

• Ability to manage competing priorities under pressure.
• Resilient and confident working in complex environments.
• Commitment to supporting people experiencing homelessness.
• Positive attitude, maintains a positive attitude even in challenging situations.
• Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
• Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
• Ownership, a willingness to take ownership of tasks and projects and to be accountable for the outcomes.
• Aligned with the values and mission of York Road Project.

Benefits:

• Holiday entitlement of 25 days per annum, plus bank holidays (pro-rata) 
• Pension Scheme.
• Birthday day off.
• Medicash healthcare plan,
• Flexible working and hybrid working opportunities. 

We’re looking for someone who makes things happen

We’re looking for a proactive, curious and practical research and evaluation leader who spots opportunities, builds partnerships, and helps us turn lived experience into evidence that improves services, influences policy and drives change.

The Hepatitis C Trust is one of the UK’s biggest lived-experience organisations working in Inclusion Health. With almost 500 staff and volunteers, our teams work in communities and prisons across England, and in parts of Scotland and Wales, reaching people that mainstream health services routinely struggle to engage.

This gives us a unique reach among populations whose voices are too often missing from research, policy and service design.

Our research and evaluation programme aims to:

• Evidence the impact of our programmes and services.
• Understand what works, and what doesn’t, in improving outcomes for marginalised and excluded communities.
• Strengthen our understanding of the value and potential of peer-led and lived experience approaches.
• Improve the representation of excluded populations in research, policy and service design.

We’re looking for someone who:

• Has a strong background in research and evaluation, including both qualitative and quantitative methods.
• Is proactive, self-directed and comfortable taking ownership of projects.
• Has experience of generating evidence that informs policy, practice or service improvement.
• Is excited by the potential of lived experience and peer-led approaches.
• Builds strong relationships and enjoys working collaboratively.
• Has excellent written and verbal communication skills.
• Is committed to equity, inclusion and social justice.

Why this role?

You’ll have genuine autonomy to help shape a growing research and evaluation function within one of the UK’s leading lived-experience organisations. Most importantly, you’ll have the opportunity to generate evidence that changes services, influences policy and improves outcomes for some of the most marginalised communities in society.

Recruitment timetable

Application deadline: 11:59 PM on Sunday 23rd August

First-round interviews: 7-8 September 2026

Salary: £38-40k

The role can be full-time or part-time, depending on the successful candidate’s availability. Ideally, you’ll work from our London office at least two days a week, although we can be flexible for the right person.

The Hepatitis C Trust is committed to equity and inclusion, and particularly welcomes applications from people with lived experience of hepatitis C, drug use, homelessness, the criminal justice system, or other experiences of social exclusion.

For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving. 

By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative. 

​

Brief role description

The Management Accountant plays a key role in supporting the Director of Finance and Resources and Head of Finance by preparing management reports, undertaking financial analysis and ensuring accurate reconciliations, audits and compliance with policies. Working closely with directors, managers and the fundraising team, the role also contributes to the effective implementation and monitoring of funding streams, financial controls and reporting processes.

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Who we're looking for

We're looking for a qualified accountant (ACA, ACCA, CIMA or equivalent) with experience in management accounting, budgeting and financial reporting. You will have an analytical mindset, excellent attention to detail and the ability to turn financial information into clear, concise reports that support decision-making.

The successful candidate will have experience producing monthly management accounts, a good understanding of VAT and strong IT skills, including proficiency to Microsoft Office. You'll be able to manage competing priorities, work to deadlines and communicate effectively with colleagues and stakeholders at all levels.

Most importantly, you'll be a proactive team player who can work collaboratively, exercise discretion when handling sensitive information and contribute positively to a supportive and mission-driven organisation.

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Interested? Want to know more about the Charity? Check out our website.

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Eager to know more about the role? Have a look at the Job Description. 

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What's in it for you? Check out our Benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by Monday, 16 August 2026.

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Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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#LI-DNI

For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving. 

By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative. 

​

Brief role description

The role of the Employment Consultant is to maintain effective relationships with employers and partner organisations to secure employment, training and vocational opportunities for service leavers and veterans. The role provides tailored support, advice and guidance to individuals with young needs who are in resettlement, helping them achieve sustainable vocational outcomes and successful transitions into civilian employment.

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Who we're looking for

We are looking for a highly organised and motivated individual who enjoys building relationships and making positive impact. You'll be a confident communicator with strong interpersonal skills, able to engage effectively with a wide range of people, including employers, stakeholders and individuals seeking support. You'll be comfortable managing a varied workload, working independently when needed, while also contributing as part of a collaborative and supportive team. 

Ideally you'll have experience in employer engagement, recruitment, account management or employment support, along with an understanding of labour markets and employment opportunities. You'll be passionate about helping people overcome barriers to employment and confident using IT systems, including Microsoft Office and CRM or case management systems. A full UK driving licence, access to a vehicle and a willingness to travel are essential. 

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Interested? Want to know more about the Charity? Check out our website.

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Eager to know more about the role? Have a look at the job description. 

​

What's in it for you? Check out our benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by Sunday, 16 August 2026.

​

Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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#LI-DNI

In this brand-new role, you will take the lead on supporting our young carers, volunteer mentors, and partner schools—making a real, lasting difference in the community and to the young carers we support. 
Our vision is for all young carers to flourish. Through long-term mentoring, group programmes, and our annual Aspirations Conference, we help young people succeed in education, build confidence, and unlock future opportunities. We are looking for an experienced, enthusiastic self-starter who is genuinely passionate about helping others thrive.

You’ll be right at the heart of our service delivery—whether you’re working directly with inspiring young people, empowering our volunteer mentors, or collaborating with the wider team on fundraising and events. Alongside being part of a supportive team, this role has a degree of autonomy, meaning you'll need the excellent organisational skills to manage your own day, the interpersonal spark to build strong relationships, and the flexibility for evening work.

Main Responsibilities

• Service delivery lead in Wiltshire of all YCDT programmes

• Volunteer recruitment, training, management and supervision

• Supporting young carers to achieve their educational potential

• Monitoring and evaluation

Join Catalyst Support as a part-time Management Accountant and use your finance skills to support meaningful work across mental health, wellbeing and recovery services. This flexible hybrid role is ideal for someone who enjoys turning financial information into useful insight, supporting budget holders and making a real difference in the charity sector.

Catalyst Support is looking for a part-time Management Accountant to join our Finance team and play a key role in supporting the financial management of our charity services. This is a great opportunity for an experienced finance professional who enjoys preparing clear management accounts, working collaboratively with budget holders, and helping ensure accurate financial reporting across projects that make a real difference to people’s mental health, wellbeing and recovery.

Working closely with the Head of Finance & Resources, you will support monthly reporting, budgeting, forecasting, reconciliations and year-end processes, while providing practical finance guidance to colleagues across the organisation. We are looking for someone who is proactive, organised and values-led, with a commitment to kindness, integrity and high-quality charity finance.

Location  Hybrid with at least 50% of working time in our Woking office

Salary  £32,000 pro-rata

Work pattern 14–17.5 hours to be worked across 2 / 2 ½ days per week

Contract  Permanent

About Catalyst Support

Through Community, Specialist and Outreach services, we support recovery, mental health and wellbeing – together every step of the way.

Key Responsibilities

• Prepare monthly management accounts and project financial reports.
• Participate in regular management accounts meetings with budget holders; conduct variance analysis against budget and forecasts and provide commentary for senior management.
• Complete reconciliation of project related balance sheet accounts including accrued and prepaid expenditure, deferred and accrued income accounts.
• Respond to internal and external finance queries in a timely and professional manner.
• Process the month-end transactions in the accounting software (Xero).
• Prepare budgets and financial forecasts in collaboration with the Head of Finance & Resources and budget holders to ensure accurate upload into the financial system.
• Contribute to the development and enhancement of financial procedures and systems to improve efficiency and accuracy.
• Assist with the preparation of year-end accounts and liaise with auditors as required.
• Contribute to the compliance with relevant financial regulations, internal policies, and reporting standards.
• Undertake any other duties as required by the Head of Finance and Resources tp support the effective running of the finance function.

About you

We are looking for someone who:

• Holds an Association of Accounting Technicians Certificate, or an equivalent qualification.
• Has at least two years’ experience in a management accounting role.
• Has experience working within the charity sector.
• Is confident preparing accurate, timely and informative monthly management accounts.
• Has experience working with budget holders and providing clear financial advice and guidance to non-finance colleagues.
• Can analyse budgets, forecasts and variances, and explain financial information in a clear and accessible way.
• Has strong numeracy skills and experience working with multiple projects or funding streams.
• Is confident using Microsoft Word, Outlook and Excel, including advanced Excel functions such as IF formulas and Pivot Tables.
• Has experience using accounting software; experience of Xero would be desirable.
• Understands, or is willing to develop knowledge of, charity finance, Charity SORP and relevant financial regulations.
• Works well independently, within a small finance team and as part of the wider organisation.
• Is organised, proactive and able to prioritise work effectively.
• Demonstrates Catalyst’s values of kindness, commitment and integrity.
• Is respectful, inclusive and committed to equality of opportunity.
• Is adaptable, self-motivated and able to work calmly in a changing or challenging environment.

Benefits 

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental and counselling sessions)
• Birthday leave, employee discounts, and flexible working wherever possible
• Supportive probation, sick pay after probation and access to our employee assistance programme

Safeguarding & Checks

• Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role. We encourage applications from people with lived experience where appropriate
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.

Team: Retail

Location: Caernarfon

Work pattern: 21 hours on a rota basis (to include weekends)

Salary: Up to £14,018.52 per annum

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 10th August 2026

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey

About NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

• Provide line management and support to direct line reports and leadership for the project. 
• Develop and maintain a strong understanding of Hackney’s parent demographics and local support services, enabling effective signposting for marginalised communities.
• Build strong partnerships with local VCOs and stakeholders to engage underrepresented communities, working collaboratively to support meaningful co-production.
• Create and lead welcoming parent focus groups that amplify local voices and help shape the project to be inclusive, accessible, and responsive to families’ needs.
• Data collection and reporting appropriate to the project for monthly/quarterly review with commissioners.

About you
You will be a compassionate, collaborative leader, committed to supporting parents and strengthening communities. You will provide effective line management and project leadership, creating inclusive, supportive environments where teams can thrive. 
Build a strong understanding of the diverse families in Hackney, taking an empathetic and proactive approach to engaging parents—particularly those whose voices are less often heard. Developing trusted relationships with local organisations and services, helping families access the support they need. Champion listening and co-creation, shaping accessible programmes through meaningful parent engagement, including focus groups. You will confidently use data to track progress, share learning, and demonstrate impact.
Above all, you will be driven to ensure every parent feels supported, connected, and heard.

Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suit your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Cycle to work scheme to support sustainable commuting
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card
   

 

Lead a vital out-of-hours mental health crisis prevention service, supporting people across Surrey when they need help most.
Join Catalyst Support as our Safe Haven Team Lead and help shape a compassionate, responsive service that offers a meaningful alternative to A&E.

Catalyst Support is looking for a confident and values-led Safe Haven Team Lead to support the smooth running of our out-of-hours crisis prevention and support service across Aldershot, Guildford and Woking. This is an opportunity to play a key role in a partnership model that brings together community connections and statutory mental health providers to reduce emotional and psychological distress for people experiencing, or at risk of escalating to, a mental health crisis.

You will help lead and support Safe Haven staff, manage rotas and cover, contribute to safe and effective incident management, and work closely with colleagues and partner organisations to ensure the service is consistent, high quality and responsive. The role will suit someone with experience in mental health or social care settings who can remain calm under pressure, communicate confidently, support staff wellbeing and performance, and build positive relationships across services.

At Catalyst, we believe change is achievable through a flexible, respectful, inclusive and non-judgemental approach. If you bring kindness, integrity and commitment, and want to help deliver a service that makes a real difference to people in moments of crisis, we would love to hear from you.

Location Hybrid, ability to travel to Safe Haven sites in Woking, Guildford and Aldershot. Minimum two days per week at Catalyst Support's office in Woking

Salary £30,000–£33,000 pro rata plus on-call allowance

Work pattern 28 hours per week, including evening and weekend hours

Contract type Fixed term until 31 March 2027, with the possibility of extension.

About Catalyst Support

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing - together every step of the way.

Key Responsibilities

• Manage rotas, ensuring there is adequate cover for holiday and sickness
• Solve issues of staff cover with partner organisations as they arise
• Undertake monthly team meetings with all Safe Haven staff
• Deliver one to one supervision for staff, ensuring all performance issues, complaints and support needs are addressed
• Support with annual appraisals for Safe Haven staff
• Ensure all Catalyst staff are following the incident management process and utilising the on-call rota 
• Participate in the on-call rota, ensuring you are able to respond to urgent calls, follow-up and report incidents during Safe Haven opening times
• Attend any necessary meetings to meet the needs of Safe Haven
• Liaise with the Senior Manager and Director of Services in preparation for the Service Review and Steering Group Meetings in relation to service delivery
• Work with the Senior Manager around operational efficiencies and ensure the service follows best practice
• Work with the Senior Manager around any complaints, grievances and serious performance issues
• Work as part of a team of Team Leads and communicate well with colleagues working from different locations
• Develop relationships with service users, carers and statutory and non-statutory organisations, in order to provide more integrated preventative and crisis management provision
• Ensure high quality services are delivered consistently and adhere to best practice guidelines, including safeguarding and safe practice.
• Take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal
• Work within the Catalyst governance framework
• Work 1 shift a month at a Safe Haven site (minimum 10 a year), to be paid additionally to Team Lead hours at Support Worker rate

About you

• We’re looking for someone who can bring compassion, confidence and strong leadership to a busy out-of-hours mental health support service. You will be someone who:
• Has experience working in social care, mental health, crisis support or a similar community-based service.
• Has experience supervising, supporting or mentoring staff and/or volunteers.
• Can build positive working relationships with statutory, voluntary and community partners.
• Understands safeguarding, confidentiality, consent, information sharing and GDPR
• Can support staff wellbeing and address performance or support needs appropriately
• Communicates clearly and confidently, both verbally and in writing.
• Is organised, with good administrative, recording and reporting skills
• Can remain calm under pressure and respond confidently to urgent or sensitive situations
• Is able to work on your own initiative while also contributing positively as part of a wider team
• Is committed to delivering high-quality, safe and inclusive services
• Understands and values equality, diversity and equal opportunities
• Is confident using IT systems and databases
• Is able to work flexibly across locations, including evenings, weekends and on-call responsibilities
• Brings Catalyst’s values of kindness, commitment and integrity to everything you do.

Benefits 

26 days annual leave plus bank holidays (increasing with service)
Pension scheme and access to Simply Health (including optical, dental and counselling sessions)
Birthday leave, employee discounts, and flexible working wherever possible
Supportive probation, sick pay after probation and access to our employee assistance programme

Safeguarding & Checks

This post is subject to the Disclosure and Barring Service (DBS) check at an enhanced level.
Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role. We encourage applications from people with lived experience where appropriate
All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.