613 Social care development jobs
Veterans Community Occupational Therapist
Location: Remote working
We have two positions available – one based in the North of England and one based in the South of England.
- North: Preferably based in North-West England, including Manchester, Liverpool, Preston, Blackpool and surrounding areas.
- South: Preferably based in Salisbury or the surrounding areas.
We are open to candidates who live further afield, where the location is within a reasonable travelling distance for the community-based requirements of the role.
Both positions involve community-based travel as part of the role, as well as occasional UK-wide travel to attend face-to-face clinical and wider team meetings (approximately 4–5 times per year).
Hours: Full time, 35 hours per week
Contract: Permanent
About Us
At Help for Heroes, we help the Armed Forces community live well after service.
Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.
We have an exciting opportunity for a Veterans Community Occupational Therapist to join the Services team at Help for Heroes and play a key role in supporting veterans and their families to access the right clinical and functional support, helping them live well after service.
Please see below for more information on what just might be your future role.
About You
Are you a committed, Registered Occupational Therapist, with more than two years’ experience, looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve the quality of life for our beneficiaries.
About the Role
As a Veterans Community Occupational Therapist, you will:
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Provide community-based occupational therapy input to veterans, supporting their physical health, independence and day-to-day functioning.
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Work with veterans and, where appropriate, their families and support networks to assess needs and identify practical, person-centred solutions.
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Support veterans to navigate healthcare and support pathways, promoting independence and wellbeing.
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Work collaboratively as part of a multidisciplinary team alongside Community Nurses and other professionals.
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Contribute to education, outreach and engagement activity to support the Armed Forces Community.
Please see the job description below for more details about the role.
About the Team
You will be joining the clinical team at Help for Heroes, providing community-based support to the Armed Forces Community across either North or South England.The team works collaboratively as a multidisciplinary group of Occupational Therapists and Community Nurses, finding resourceful ways to deliver care that is right, fair and tailored to each individual.
Our aim is to champion the Armed Forces Community as they transition to civilian life, working together as one team to support long-term health, independence and wellbeing.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality,diversityand inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with theoptionto upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salarysacrificepension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 18th September 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
For women facing multiple disadvantage, the right support can be the difference between remaining trapped by systems and beginning to rebuild safety, choice and control. As our Specialist Multiple Disadvantage Worker at Grace House, you’ll provide skilled, persistent and compassionate support to women whose experiences may include homelessness, domestic abuse, trauma, substance use, poor mental health and contact with the criminal justice system.
Using a gender and trauma-informed approach, you’ll build trusting relationships and work alongside women at their own pace. You’ll manage complex casework, advocate firmly on their behalf and help navigate services and systems that can often feel fragmented or difficult to access. You’ll use creativity, professional judgement and tenacity to challenge barriers and help women move forward on their own terms.
You’ll also bring your expertise into multi-agency discussions, ensuring women’s voices, experiences and priorities remain central to the decisions made about their support. Working closely with colleagues and external partners, you’ll help shape responsive, coordinated support and contribute to the continued development of practice across Grace House.
This is an opportunity to deepen your specialist skills, take real ownership of your work and make a visible difference in women’s lives. You’ll be supported by an experienced team, reflective practice and ongoing learning and development at Single Homeless Project (SHP), giving you the tools and confidence to grow while delivering support that genuinely changes lives.
*For genuine occupational requirement reasons, we are seeking applications from women only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
About you:
- You know how to build trust with women who may have been let down by services before, working with patience, honesty and consistency.
- You bring strong experience of supporting women facing multiple disadvantage and understand how trauma, abuse, homelessness, poor mental health and substance use can overlap.
- You stay calm when situations are complex, using sound judgement to assess risk, make decisions and keep support moving forward.
- You are a determined advocate who will challenge barriers, bring partners together and keep pushing when systems are not responding.
- You are reflective, curious and ready to deepen your specialist practice, with support, supervision and development opportunities at SHP.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Applications will be reviewed and suitable candidates invited to interview online as they are received. Therefore, please submit your application as soon as possible to be considered. We reserve the right to close the vacancy as soon as a suitable candidate is identified.
Please note there will be a second stage interview in service in Camden for suitable candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
An exciting opportunity to play a key role supporting young people through our new residential programme at Jamie’s Farm Skipton. Following the success of our day visits, our residential programme will launch in January 2027. We are looking for someone to help shape the reflective and relational aspects of each visit, working closely with young people, visiting staff and the wider farm team.
What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.
Known within the organisation as ‘Therapeutic Coordinator’
More about the role: This is not a formal therapy or counselling position. As Therapeutic Coordinator, you will coordinate the therapeutic input for up to four school or partner organisation visits each month, holding personalised conversations with young people, facilitating reflective group discussions and working closely with visiting staff to ensure each child gets the support they need during and after their time on the farm.
You will also write personalised reports, contribute to daily farm life through walks, meals and shared activities, and act as the farm’s Designated Safeguarding Lead, helping ensure safeguarding practice is followed confidently and consistently.
About you : You’ll bring strong professional experience of working with young people facing challenging circumstances, with the warmth, curiosity and patience to build trusting relationships. You may come from youth work, education, mentoring, social care, pastoral support or a similar field, and will be confident supporting young people through reflective and relational approaches. You’ll be organised, collaborative and flexible, with excellent communication skills and a strong commitment to Jamie’s Farm’s values and the communities we support.
In return, we offer a competitive salary, generous annual leave and pension, regular therapeutic supervision, specialist training/CPD, all meals when on site, and the chance to join a supportive team in a beautiful rural setting.
You can find the full job description, desired experience and further employee benefits in the recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
If you’d like to find out more before applying, we are offering an opportunity to visit the farm on Friday 4 September, between 1pm and 4pm. You’ll be able to meet the Head of Farm, ask questions and see the site. Please email the address below for further information.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about making a difference to the lives of unpaid carers?
Join the Carers’ Hub team and help create lasting, positive change for carers across Lambeth.
In this rewarding role, you will lead our Learning Disability & Neurodiversity Carers Service. You’ll have the freedom to be creative, working directly with carers to co-design and deliver a vibrant programme of 1-to-1 support, peer groups, and social activities.
What you’ll be doing:
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Shape & Deliver Support: Build a trusted programme of 1-to-1 advice, peer support, and social events for adults caring for someone with a learning disability and/or neurodiversity.
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Collaborate: Listen to carers' ideas and turn them into practical, impactful activities.
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Empower Communities: Motivate and inspire carers to connect, facilitating group discussions and building a welcoming environment.
What we are looking for:
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A Champion for Carers: A genuine passion for supporting unpaid carers and improving their wellbeing.
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A People Person: Confidence in facilitating group discussions and the ability to connect comfortably with a diverse range of people.
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Organised & Autonomous: Exceptional organisational skills, with the confidence to make decisions, solve problems, and use your initiative within a small, friendly team.
About Carers' Hub Lambeth
Unpaid carers often make huge sacrifices to look after loved ones, frequently at the expense of their own wellbeing. At Carers' Hub, we work to limit these financial, emotional, and educational challenges. We achieve this through four core workstreams:
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Raising awareness of the vital role carers play.
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Influencing local policy through community engagement.
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Improving carer wellbeing directly.
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Connecting carers to each other, support networks, and training.
Ready to apply? Please download our Job Pack for the full person specification and details on how to apply. We look forward to hearing from you!
Closing date: 9am Wednesday 7th October
Interviews will take place on Wednesday 14th October at 336 Brixton Road
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Programme Manager will provide leadership for the Meet N Match programme, ensuring the delivery of high-quality, inclusive services that support people with learning disabilities and autistic adults to build friendships, develop relationships and increase social connections. Meet N Match is our friendship and dating agency, supporting people to develop friendships, relationships and greater independence. Alongside relationship support, the programme delivers a range of inclusive social events that reduce social isolation and create opportunities for people to build meaningful connections. Now in its tenth year and funded by The National Lottery Community Fund, Meet N Match continues to respond to a growing demand for high-quality relationship and social opportunities.
Alongside leading a small team who provide the day-to-day delivery of Meet N Match, an exciting part of this role is the development of a new Partnership Network. This is an exciting opportunity to shape an innovative model that will enable other organisations to deliver inclusive social events using Spring into Action's framework, training and support. The successful candidate will play a key role in supporting the development of this model, with the long-term ambition of creating an accredited network that extends our reach, improves opportunities for people with learning disabilities and autistic people, and contributes to the long-term sustainability of the organisation.
This is an exciting opportunity for someone to help shape the future direction of Meet N Match while supporting Spring into Action's long-term sustainability.
We aim to ensure that people with learning disabilities have the same opportunities as the non-learning-disabled population and lead great lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Supervising Social Worker (Step Forward)
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Senior Supervising Social Worker (Step Forward)
Homebased (travel across Greater Manchester and Merseyside)
£37,829 Per Annum (increasing to £42,032 after 18 months) + £1,500 Per Annum Out of Hours Allowance + £750 Per Annum Homeworking Allowance
35 hours | Mon–Fri | Permanent
Why Join TACT?
- Top 5 UK Charity to Work For (2024)
- 97% proud to work at TACT | 92% love working here
- Not-for-profit – every surplus reinvested into children, carers & staff
- Children’s voices shape every decision, system, and improvement we make at TACT.
- Flexible homeworking from day one
- Trauma-informed, values-led organisation
Benefits
- 31 days annual leave + 8 bank holidays
- Progression to salary target rate upon completion of 18 months of service.
- 55p per mile business mileage
- Stakeholder Pension (salary sacrifice)
- Family-friendly & flexible working policies
- Volunteer days
Wellbeing & Non-Salary Benefits
- Homeworking IT bundle + home office loan
- Help@Hand EAP (24/7 GP, CBT, physio, mental health support)
- Over 35 hours a year of access to on line wellbeing events and team wellbeing days
- Menopause Policy + free clinician appointments
- Regular team wellbeing & connection events
Training & Career Development
- Excellent learning & development programme
- Opportunity to grow therapeutic & trauma-informed practice
- Supportive leadership and clear career progression pathways
- Involvement in innovative projects (e.g. TACT Connect, Health, Education)
The Role
This is an exciting opportunity for a Senior Supervising Social Worker to work directly with Step-Forward carers who care for young people who are moving or have already moved from residential to a foster home.
Key Responsibilities:
- Provide regular guidance, training and support including regular in person supervisory visits and other communications to Foster Carers.
- Work collaboratively as part of the team around the child to ensure that the children’s needs are fully assessed, they are carefully matched and well supported in their transition to a foster family.
- To maintain a mutually supportive hub community of Step Forward foster carers.
- Build strong relationships with prospective foster carers by undertaking some fostering assessments and supporting them in their preparation for fostering.
- Where capacity allows, undertake Form F assessments.
- Ensuring children are visited regularly and are included in TACT activities.
- Monitoring outcomes for children and supporting them to reach their full potential.
- Identifying the professional and personal needs of foster families to facilitate development and retention.
What You’ll Need
- A degree in Social Work or equivalent.
- Up-to-date registration with Social Work England.
- A minimum of 2 years post-qualifying experience in a regulated fostering service.
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality, and promoting their positive development.
- Assessment of Foster Carers, using BAAF Competency Based Form F, where required.
- Up-to-date knowledge of relevant legislation and regulations.
- Ability to write clear reports and maintain clear case records.
- Enhanced DBS (processed by TACT).
Travel
- Homebased in the Greater Manchester or Merseyside areas (travel required across these areas)
- Monthly face-to-face meetings in the Liverpool area
- Additional travel for training, team and carer events
Key Dates
- Closing Date: Sunday 20th September 2026 (midnight)
- Interviews: Tuesday 29th September 2026 (Microsoft Teams)
Safeguarding Commitment
Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
Apply early - we may close the role if we receive a high volume of applications.
Role/Job Title: Accommodation and Community Services Lead – Care Services (Sussex)
Location: 19 High St, Battle TN33 0AE [hybrid working with regular travel across our Sussex services. A visible leadership presence within services is an important part of this role]
Mileage expenses will be paid for travel to locations away from your main workplace, in accordance with the organisation's mileage policy.
Hours: 37 hours per week (Monday – Friday)
Salary: £40,000 - £45,000 per annum (dependent on experience)
Closing date for applications: Wednesday 23rd September 2026
Please note that we may close this vacancy before the advertised closing date should we receive sufficient suitable applications. We encourage you to submit your application at the earliest opportunity.
Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.
Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.
Lead high-quality services. Develop great managers. Make a lasting difference.
Aspens is entering an exciting new chapter. Following a recent organisational restructure, we've strengthened the way we deliver care, creating an even more effective, responsive and sustainable model of support for the people we support.
As part of this transformation, we've created new opportunities to join our leadership team - roles that didn't previously exist. We're looking for an experienced social care leader to join Aspens as our Accommodation & Community Services Lead - Sussex, providing operational leadership across a portfolio of residential, supported living and outreach services.
Reporting to the Head of Sussex, you'll provide leadership and support to our Service Managers, driving service quality, safeguarding, performance, compliance and continuous improvement across the area.
This is a senior operational role for someone who is ready to take the next step from a Registered Manager, Home Manager, Deputy Manager, Operations Manager or similar multi-service leadership position.
This is an opportunity to make a real impact - shaping the future of our services, inspiring high-performing teams, and ensuring every person we support receives exceptional care, regardless of where they live or who is supporting them.
If you're ready to shape the future of social care and be part of an ambitious organisation dedicated to improving lives, we'd love to hear from you. Join us and help lead the next stage of the Aspens journey.
About the Role:
As Accommodation & Community Services Lead, you will oversee Service Managers across Sussex and play a critical role in shaping service quality, culture and performance. You will combine operational leadership with practice excellence, ensuring services are safe, compliant, outcomes-focused and aligned with Positive Behaviour Support (PBS) principles.
Key responsibilities include:
- Leading residential, supported living and outreach services across Sussex.
- Managing and developing Service Managers to achieve excellent outcomes.
- Providing senior oversight of safeguarding, risk management and service performance.
- Driving quality assurance, continuous improvement and regulatory compliance.
- Supporting service development, innovation and sustainable growth.
- Building positive relationships with commissioners, regulators and external partners.
- Championing co-production, inclusion and neuro-affirming practice.
About You
We're looking for a confident and compassionate leader who can balance strategic thinking with hands-on operational oversight.
You'll bring:
- Significant experience within residential and community-based social care services.
- Strong multi-site leadership and people management experience.
- Extensive safeguarding knowledge and leadership capability.
- Experience working with CQC-regulated services.
- A strong understanding of autism, mental health, complex needs and Positive Behaviour Support.
- Budget management and service performance experience.
- Excellent communication, analytical and problem-solving skills.
- A Level 5 qualification in Leadership & Management in Health & Social Care (or equivalent experience/qualification).
What We Offer:
· Comprehensive paid training and excellent career progression opportunities, including recognised qualifications in health and social care
· Paid DBS check
· Flexible work arrangements, with the option to take on additional bank shifts
· Nest Pension and Death in Service benefit
· Access to a dedicated Employee Assistance Programme and Mental Health First Aiders
· Blue Light Card discounts
· 20% discount at Aspens High Street Stores for all staff
· Discounted staff menu available at the Bluebell Café (Pembury)
· Refer a Friend scheme - earn up to £250 for every successful referral
· Employee recognition programmes, including ‘Employee of the Month’
Apply now and one of our team members will reach out to discuss the role further.
If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need
Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.
Our mission is to provide high quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and
The client requests no contact from agencies or media sales.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Benefits
- Pension Scheme
- Employment Assistance Programme
For more information about this role, please visit our website.
CREATING A BETTER FUTURE FOR EVERYONE AFFECTED BY PSP & CBD.
The client requests no contact from agencies or media sales.
Location: Hybrid working part-time home and between the Christie and Manchester Children’s Hospital
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We are looking for an experienced Social Worker to join our Manchester Team supporting children and young people diagnosed with cancer.
We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families. The work we do is rewarding but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with established NHS multi-disciplinary teams and services in the community.
This role is hybrid working requiring two to three days per week to be hospital based. Your contractual base will be both Home and Hospital.
This role is subject to a Criminal Record Check. In the event of a successful application, a Enhanced Criminal Record Check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.
This role is also subject to a Social Worker Registration.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- You will be committed to changemaking and delivering high-quality social work support to promote the best outcomes for the children, young people and families we work with.
- You will assess needs and develop an action plan, you will need to be curious, creative, resourceful, courageous and resilient.
- You will have a positive attitude and be willing to embrace difference.
- You will need a willingness to work collaboratively with the wider Young Lives vs Cancer team; you will actively engage with the work of the charity and welcome opportunities to get involved.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- A recognised Social Worker qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
- Experience working with children, young people and their families/carers in a social care setting.
- Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
- Sound knowledge of child and young people development.
- An understanding of the impact of serious illness for children, young people and their families.
- Excellent interpersonal skills.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Liz Morrey.
#ShowTheSalary
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
- Location: Preference for Midlands based, either home based or in Headway UK’s office in Nottingham.
- Salary: £35,000 FTE (pro rata for 21 hours per week) (days are flexible)
Brief overview
Are you a professional with experience supporting brain injury survivors?
Are you passionate about improving standards or care, for brain injury survivors?
Would you be good at conducting assessments and supporting residentials care units to improve the care that they provide?
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
By participating in the scheme Approved Provider units affirm their dedication to excellent care, operational efficiency, and continuous improvement. The accreditation of units is then published for families, individuals and professionals to help inform their choices when identifying suitable provision for brain injury survivors. Our accreditation process is designed to be collaborative and supportive, guiding units through every step towards achieving and maintaining exemplary service standards.
The role will involve, conducting and writing assessments and working with the Approved Provider and Training Manager to manage Lead Assessors, who are based around the UK and the Service User Perspective Assessors, who are either brain injury survivors, or family members/ carers.
Embrace Headway’s mission of Improving Life After Brain Injury. Join us to ensure the highest quality care for ABI survivors throughout their journey to recovery.
What you will do:
- Conduct Approved Provider assessments, which includes going into brain injury residential units and assessing the services they provide and making recommendations, to improve practice against the framework.
- Writing and reviewing reports for Approved Provider units, following assessments, that clearly highlight strengths and areas for development.
- Contributing to the development and growth of Headway UK’s Approved Provider scheme, by continuing to drive forward standards and onboarding new units.
- Working with freelance Lead Assessors and Service User Perspective Assessors (who are brain injury survivors or family members) who are based around the UK, to organise assessments and ensure the schemes standards are upheld.
About you
We’re open-minded and welcome all applicants who believe they can succeed. Though ideally, you will have:
- Prior experience of working in the field of acquired brain injury.
- Relevant professional qualification (e.g. occupational therapy, speech and language therapy, clinical psychology, physiotherapy, nursing, social work).
- Ability to write and moderate written reports of high quality and clarity, to provide accurate and accessible feedback.
- Very good IT skills, including be proficient in the Microsoft Office suite (e.g., Outlook, Word, Excel and Teams).
- Ability to gain the trust, confidence, and respect at all levels within external organisations and staff groups.
- Be an excellent communicator, with new and existing Approved Provider units.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
- Birthday leave
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity & Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Midlands Project Co-Ordinator
Base: This role is a hybrid based between home and our office in Droitwich, with regular travel required to locations across the Midlands, to support the delivery of workshops, events and engagement activity.
Due to the frequency of travel required, applicants should be based within reasonable travelling distance of the Midlands delivery areas, ideally within the West Midlands, and must have access to a vehicle.
Do you want to make a difference in the lives of others?
Do you want to work with like-minded professionals in a supportive team?
Rees supports people who have experienced foster care or residential care at any stage in their lives, including those with custodial experience. We recognise the importance of lifelong support networks and aim to help care experienced people thrive in all aspects of their lives.
We listen and offer help and advice across a wide range of areas, working with public and voluntary sector partners, businesses and other organisations.
Overview
As one of our Project Co-Ordinators, you will support the planning, coordination and delivery of programmes and initiatives for care experienced people.
Working closely with colleagues, delivery partners and stakeholders, you will help ensure programme activity runs smoothly and reaches those who may benefit most. The role combines project coordination with hands on delivery, including supporting workshops, events and engagement activity.
This is an exciting opportunity to contribute to meaningful work that improves wellbeing, connection and life outcomes.
1. Project Management
- Co-ordinate the day-to-day delivery of the programme and initiatives
- Plan workshops, events and activities
- Attend and support with delivery sessions alongside partners
- Maintain project plans, monitor progress and adjust activity where needed
- Co-ordinate delivery partners to ensure services meet the needs of care experienced people
2. Communication and Stakeholder Management
- Build and maintain strong relationships with delivery partners, commissioners and stakeholders
- Act as the primary point of contact for all stakeholders
- Address issues promptly and effectively
- Organise and ensure clear communication and follow-up
- Prepare and share updates and reports
3. Performance Monitoring and Reporting
- Monitor delivery against agreed KPIs
- Maintain accurate project documentation including progress reports and risk logs
- Track budgets and flag any issues with Project Delivery Manager.
- Collect and analyse feedback and outcome data
- With support from Projects Delivery Manager, complete reporting to commissioners and funders
- Identify opportunities to improve programme delivery.
4. Budget Monitoring and Reporting
- Alongside Project Delivery Manager, liaise with the finance team regarding project budgets
- Identify and escalate any financial risks or concerns
5. Quality and Compliance
- In partnership with Project Delivery Manager, support quality assurance processes to maintain high standards
6. Additional Duties
- Participate in meetings, training and events as required.
- Contribute to the continuous improvement of the project
- Work in line with the charities ‘Vision and Values’.
- Respond flexibly to changing demands.
- Act as a good ambassador for the organisation
- Undertake continuing professional
- Carry out other duties as required
Qualifications and Skills
Essential:
- Proven experience in project coordination, ideally but not necessarily within the charity, healthcare or not for profit sectors.
- Excellent organisational and time management skills with the ability to manage multiple tasks simultaneously.
- Strong written and verbal communication skills with the ability to liaise effectively with a range of stakeholders.
- Ability to manage and prioritise tasks effectively, ensuring accuracy and quality in all work.
- Experience analysing data and preparing comprehensive reports.
- Budget monitoring skills.
- Problem solving skills.
- Proficiency in Microsoft Office Suite and project tools
Desirable:
- Local knowledge of West Midlands communities
- Understanding of the challenges faced by individuals who have been in the care system.
- Professional certification in project management (e.g., PMP, PRINCE2).
Personal Attributes
- Comfortable engaging with participants and stakeholders in workshops and events
- Empathetic and compassionate, with a genuine desire to improve the lives of care leavers.
- Proactive and solution-focused
- Able to work independently and as part of a team.
- Professional and trustworthy
Other
- Ability and willingness to travel regularly across West Midlands to deliver sessions and attend meetings with partner agencies
- Full, clean driving license and access to a vehicle.
We welcome applications from all backgrounds and particularly encourage applications from those who are care experienced.
The closing date for this role is Thursday 8th October at 5pm. Please note that we reserve the right to close applications before the advertised closing date or extend the application window at our discretion.
Our aim is to help care leavers thrive. Our projects are available to anyone over 16 who has been in foster care or residential care as a child.



Case Worker
Location: Merseyside
Salary: £27,906 - £29,000 per annum
Vacancy Type: Permanent, Fill Time (37 hours per week)
Closing Date: 22nd of September 2026
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.
We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.
County Lines Support Service
County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in London, the West Midlands, Merseyside, West Yorkshire and Greater Manchester.
Job Description
The role of this Case Worker will be working with women and girls - County Lines is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded County Lines Support Service
*This role requires access to a car, and a full driving licence.
About You
- Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
- Honest and reliable, with a creative and flexible approach to all aspects of work.
- Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
- Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
- Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
- Experience of using recording and data collation systems.
Main Duties and Accountabilities
- Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
- Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
- Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
- Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.
- Promoting the continued joint work of the service, and other partners, acting as a sub-regional or district single point of contact, where required.
Qualifications
- Experience of working with young people up to the age of 25 and their families, identified as vulnerable or having complex needs, preferably in a community setting.
- Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
- Knowledge of issues around risk and vulnerability amongst young people.
- Good ICT skills, with experience of using data recording and data collation systems.
Additional Information
We aim to review applications as quickly as possible. However, due to the volume ofinterest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please click apply to be redirected to our website to complete your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Job title: Registered Manager (Internal job title: Operations Manager)
- Location: Argyll and Bute, West of Scotland
- Contract: Permanent
- Salary: £49,142.17
- Hours: Full-time (37.5 hours per week)
- Transport requirements: Full UK driving licence and access to a car/vehicle.
- Qualifications: At least SCQF Level 9 health and social care and Level 10 leadership and management, or a Registered Managers Award - or working towards
Be the Inspiration Behind Great Teams
Lead. Influence. Transform.
At Affinity Trust, we support people with learning disabilities, autism, mental health, physical disabilities, and other complex needs to live their lives as independently as possible.
This is an exciting leadership opportunity to lead and develop a team of managers across a variety of locations. You will oversee supported living, and outreach locations, helping to ensure people receive high-quality, person-centred support that reflects their individual goals, strengths, and aspirations.
The people we support are at the heart of everything we do, and this role offers a real opportunity to make a positive difference in their lives and communities.
As the Registered Manager, you will be working closely with the Divisional Director, support teams, and local authorities, to shape and grow our locations across the west of Scotland. Join us and play a key role in supporting people to live their lives their way.
What You'll Bring
To succeed in this role, you'll be a passionate and values-driven leader who can:
- Deliver safe, high-quality, person-centred support across multiple services
- Lead with compassion and integrity, creating a culture where people feel valued, respected, and empowered
- Inspire and develop strong leadership teams, keeping the people we support at the centre of every decision
- Champion choice, independence, and positive outcomes
- Drive service quality, performance, and continuous improvement
- Manage budgets effectively and ensure financial sustainability
- Ensure compliance with all regulatory and quality standards
- Participate in the on-call rota as the Registered Manager across your services
- Build and maintain strong relationships with people we support, families, colleagues, commissioners, and professional partners
Our Values
We work together | We have courage | We give our best | People are at the heart of everything we do
We're Looking for Someone Who Is:
- An inspiring leader who brings out the best in others
- Skilled at managing operations while staying true to their values
- Passionate about coaching, developing, and empowering teams
- A confident change leader who embraces opportunities to improve and innovate
- Calm, resilient, and solutions-focused when faced with challenges
- Hands-on, approachable, and visible in their leadership style
- Committed to delivering outstanding support and achieving positive outcomes
We’re waiting to hear from you
Ready to Make a Difference?
This is more than a management role. It's an opportunity to shape services, develop future leaders, and make a genuine impact on the lives of the people we support every day.
If you're ready to lead with purpose, inspire others, and help build great services, we'd love to hear from you.
Apply today and be part of something meaningful.
Benefits That Work for You
Choose from a range of benefits designed to support your wellbeing, finances, and lifestyle:
- Wagestream: Access your pay as you earn it, plus coaching, vouchers, discounts, and cashback
- Blue Light Card: We’ll cover your membership for discounts at shops and restaurants
- Simplyhealth: Fully funded health plans with 24/7 GP access and cash back on prescriptions, dental, opticians, and more
- Buy & Sell Annual Leave: Flexible leave options twice a year.
- Pension & Life Assurance: Automatic enrolment in our Scottish Widows pension and Life Assurance schemes.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate. Apply without delay!
The client requests no contact from agencies or media sales.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Citizens Advice Southwark provides outreach advice service in hospitals across South East London as well as from our main offices in Peckham and Walworth. We are seeking to recruit a welfare benefits caseworker to undertake casework assisting clients to access their entitlements to welfare benefits and other sources of financial help.
To be successful you will need:
- At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work. This should include advising and undertaking casework on complex cases in social welfare law.
- Demonstrable in-depth knowledge of welfare benefits including those related to disability and sickness.
- An understanding of and commitment to the Aims and Principles of the Citizens Advice service including Equal Opportunities policies.
Closing date: 9.00am Monday 14 September 2026
Interviews: Friday 18 September 2026
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
£37,500 per year, 35 hours a week Mon-Fri, permanent, based in SE22 Southwark London.
Minimum 3 days a week office/community based.
As Service Coordinator, you will play a key role in ensuring older people access high-quality, person-centred support. You will coordinate and deliver services, build relationships with partners, referrers and volunteers, and help shape new projects that improve wellbeing and reduce isolation across the community.
Responsibilities include:
· Coordinating our Information and Support service.
· Line managing the Information and Support Facilitators.
· Being the operational point of contact for the Ageing Well Southwark contract.
· Managing and developing projects.
· Coordinating befriending, groups and social events.
We value personal and professional experience, and this role could suit somebody with a background or interest in community development, social prescribing, health and social services, advice services or any number of related areas.
Essential requirements include:
· Substantial experience (typically gained over three years or more) of working directly with people who require support.
· Knowledge of the challenges older people experience and the social care environment.
· Ability to support and line manage specialists delivering an information service.
Before applying, please read the full job description and person specification attached.
To apply, click on the Redirect to recruiter button at the top to submit a CV and a cover letter explaining why you are interested in the role and how you meet the person specification. Please note that applications that do not contain both the CV and the cover letter cannot be considered. All applications will be assessed by humans; if you use AI, please make sure that your application reflects your own unique experience and skills.
If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you.
Deadline for applications: Monday 28th September 2026, 5pm
In-person interviews: Thursday 8th October 2026
The client requests no contact from agencies or media sales.


