Support service manager jobs
About Us
IIED is an international policy and research organisation working to build a fairer, more sustainable world, in partnership with others across the globe.
- We stand up: challenging the systems and structures that perpetuate economic, social and environmental injustice – acknowledging our own role in this.
- We speak out: calling out the big blockers that prevent progress for communities and working to amplify voices, redistribute power and strengthen rights.
- We innovate: developing, co-producing and supporting evidence-based ideas to drive progress towards a thriving world for all.
- We collaborate: building connections at local, national and international levels, to support diverse partners to tackle the climate, nature and inequality crises so that people and the planet can thrive. Come and be part of this exciting journey with us.
We are now looking for a Head of Fundraising & Business Development to join us on a full-time, permanent basis, working 35 hours per week.
The Benefits
- Salary of £64,814 - £80,654 per annum
- 25 days' annual leave per year, plus bank holidays and additional leave over Christmas
- 7.5% employer pension contributions
- Enhanced maternity, paternity, and adoption pay
- Cycle-to-work scheme
- Employee protection scheme (life, critical illness, income protection)
This is a pivotal opportunity for a proven fundraising leader with significant experience in international NGOs or charities and a strong track record of securing income across multiple streams to join our global organisation.
You will have the chance to utilise your fundraising expertise and leadership skills to close funding gaps and unlock new opportunities, making a lasting difference to our organisational sustainability and our international impact.
What’s more, this role offers both strategic influence and meaningful flexibility, allowing you to lead, develop others and grow long-term funding success, helping us to build a fairer, more sustainable world.
So, if you’re ready to lead ambitious fundraising that powers global change, read on and apply today.
The Role
As our Head of Fundraising & Business Development, you will lead efforts to secure and diversify funding, building a sustainable resource base to support our global mission.
Leading the Fundraising and Business Development Team, you will drive the implementation of our resource mobilisation strategy, focusing on increasing non-ODA income and expanding flexible and programmatic funding.
Working closely with colleagues across fundraising, finance, research and impact teams, you will help close funding gaps by developing strong donor relationships, negotiating funding agreements and shaping compelling funding propositions.
Alongside collaborating with the Director of Fundraising and Communications and supporting engagement with the Board of Trustees, you will manage systems, data and internal processes that strengthen fundraising performance and ensure effective delivery.
Additionally, you will:
- Gather and share intelligence on trends within the funding landscape
- Generate new fundraising ideas and opportunities with existing and new funders
- Support teams to develop fundraising plans, donor scoping and funding bids
- Analyse data to inform fundraising strategies and income generation
- Design and manage internal fundraising support processes and systems
- Oversee the team budget and support staff development and wellbeing
About You
To be considered as our Head of Fundraising & Business Development, you will need:
- Significant experience leading fundraising functions in an international NGO or charity
- A proven, impressive track record in fundraising
- Experience in partnership and consortium development
- Management experience with the ability to co-ordinate, support, motivate, energise and develop diverse teams
- The ability to design and deliver income-generation strategies across multiple streams
- A strong understanding of the evolving landscape of finance and resource mobilisation for sustainable development
- A strong understanding of policy and research related to sustainable development at an international level, particularly related to Africa, Asia and/or Latin America
- Strong influencing, negotiating, stakeholder engagement and diplomacy skills
- A degree in a relevant discipline or equivalent work experience
- The willingness and ability to travel internationally
This role requires a Basic DBS check.
IIED is a hybrid working organisation, and you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.
The closing date for this role is 5th April 2026.
Other organisations may call this role Head of Fundraising, Head of Income Generation, Head of Partnerships and Fundraising, Head of Strategic Partnerships, Business Development Director, Head of Philanthropy and Partnerships, or Head of Grants and Partnerships.
IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.
The client requests no contact from agencies or media sales.
Location: HMP Ashfield
Department: Prison delivery
Salary: £29,264
Hours: Full time (35 hours)
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Ashfield. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programmes at HMP Ashfield, maximising opportunities for people in prison to learn. This role also includes providing daily assistance in the running of the prison library and of library outreach including facilitation of activity groups.
Ideally you will have some experience working within a prison environment, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. You will have a love for reading and be able to help inspire others (including those who find reading difficult) to enjoy all of the benefits of reading for pleasure.
The role is prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews are planned for 9th April 2026
REF-226 987
This is a unique opportunity to support residents across Bexley to feel more connected, confident and empowered.
BVSC is looking for a Health and Wellbeing Volunteer Officer to work across two key programmes: Bexley Buddies and Digital Champions.
Through Bexley Buddies, you will support volunteer-led initiatives within GP practices that address non-medical needs, reduce social isolation and strengthen community wellbeing.
Through Digital Champions, you will recruit, train and support volunteers who help residents build digital confidence — particularly in using online health services and apps.
You will work closely with volunteers, GP surgeries, community organisations and residents to coordinate activities, build partnerships and ensure support is inclusive and impactful.
Key areas of work include:
Engaging: Working with residents, GP practices and partners to identify local health and digital support needs.
Developing: Recruiting, training and supporting volunteers to deliver safe and meaningful activities.
Coordinating: Organising borough-wide volunteer activity, peer support and training sessions.
Strengthening: Building partnerships that reduce health inequalities and improve digital access.
We are looking for someone organised, approachable and committed to equality and inclusion, with experience of supporting volunteers or delivering community-based programmes.
Don’t meet every single requirement?
At BVSC we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway.
You may be just the right candidate.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a fantastic corporate partnerships manager to join our Income Generation team. This is a key role for the organisation, proactively leading on new business; delivering mid and high-value partnerships and maintaining a healthy and active pipeline of new prospects to support the long-term sustainability of our work. The successful candidate will develop compelling proposals and pitches to build new relationships and provide excellent stewardship for existing corporate partners. They will manage and deliver the Income Generation strategy, annual operational plan, and income forecasting and develop accurate annual budgets and forecasts, monitoring performance against plan and meeting KPIs and targets.
We are looking for an individual able to demonstrate a good track record of success in achieving and exceeding set income targets in corporate fundraising as well as devising, driving and delivering corporate fundraising plans. Excellent written and creative skills, with experience in developing relationships is crucial as is the ability to organise, prioritise, and deliver high-quality work to tight deadlines. Strong networking skills with the ability to manage high-profile relationships professionally and tactfully are essential.
You will work to forge and sustain long-term, constructive partnerships with new and existing partners that help us grow funds and achieve our charitable goals. You will:
· quickly learn and be able to articulate well our campaigns and victim service and their evidence base, our funding need, and the actions that corporates can and should take to prioritise safe and green use of roads, through funding us and supporting our campaigns
· find and unlock access to senior leads within companies not already working with us (e.g., public affairs, communications and corporate social relationship teams) as well as taking up the reins of stewarding relationships with some of the companies already working with us
· listen and understand corporates’ priorities, understanding their budgets, potential to fundraise within their teams and networks, and their safety, sustainability, policy and pr priorities; and articulate what Brake does and our need for help
· forge, together, actionable joint plans that generate funds for Brake from a company, directly or through their supply chain / customers. You will achieve six figure funding targets, by generating five figure funds from new and existing partners
· Work alongside team members in public affairs, PR, and public engagement to understand our programmes of work in campaigns and seek the engagement of new and existing corporate supporters in those programmes, for example through participation and sponsorship
· Be responsible for developing your own pipeline of leads and accurately forecasting income you will fundraise from this pipeline and listing partnership activities that will be delivered
· Operate within Brake’s Ethical Partnership Policy and other policies, which enables us to sustain our charity values and work alongside corporations safely.
· Be a team player and able to step up to the plate and speak up for the charity, for example giving speeches or undertaking interviews on the charity’s behalf.
Have a look at our comprehensive job description
If writing a cover letter isn't your thing, why not send us a short video telling us why you think you'd be a great fit for our team.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
Grants and Welfare Services Administrator (known internally as Support Services Coordinator)
Location: Hybrid Working (Home and Office in Redditch); Minimum one day per week in the office
Employment Type: Part-Time; 20 hours per week (Monday to Friday); FTE 35 hours)
Salary: £28,000 to £30,000 pro-rata (depending on experience)
Cavell is the charity supporting the nursing and midwifery family through tough times. We provide grants, advice and a listening ear to Nurses and Midwives who may feel alone and are struggling to cope. We are a small and friendly team committed to ensuring no Nurse or Midwife faces tough times alone.
The Role
To provide efficient and holistic support across Cavell. This role will support various services across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries and coaching clients.
Person Profile
This role would suit someone who is organised and is adept at following processes and procedures and understands the importance of accuracy and attention to detail. The ideal candidate will have a friendly, positive and nonjudgemental attitude and will be professional, empathetic and have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability.
Main Responsibilities
Please note, this role will require the successful candidate to review information which may contain distressing or triggering themes, including domestic abuse, homelessness, violence or mental health concerns. Looking after ourselves is important at Cavell and staff can access support through peer-peer supervision, Line Manager support and access to an Employee Assistance Program.
Support Team Administrative Support
Providing administration support to the Support Team, including but not limited to:
- Review applications and accurately record key information onto the CRM system (Salesforce).
- Accurately input, update and maintain records and case data in Cavell’s CRM (Salesforce) and related systems.
- Assist with correspondence and follow-up communications to applicants and beneficiaries.
- Answer telephone calls from prospective and existing applicants.
- Liaise with individuals over the telephone and in writing.
- Reporting requirements, as necessary.
- Other duties as delegated to the post holder in support of the delivery of the service.
Wellbeing Conversations Coordination
Providing administration support to the Wellbeing Conversation Team, including but not limited to:
- Answer initial telephone and email queries about the wellbeing conversations service.
- Send follow-up booking emails to clients.
- Maintain client data within the CRM, ensuring accurate records.
- Assist with the production and distribution of materials relating to the wellbeing conversations service.
- Other duties as delegated to the post holder in support of the delivery of the service.
Person Specification
Skills, Knowledge and Experience
Essential:
- Educated to GCSE level or equivalent with good standards of literacy and numeracy.
- Excellent computer skills and proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
- Experience of working with CRM systems or databases.
- An understanding and working knowledge of confidentiality and data protection issues.
- Excellent attention to detail and ability to maintain accuracy when recording information, data entry and record keeping.
- Strong organisational and time management skills with ability to prioritise effectively.
- Excellent communication skills over the telephone and in writing.
- Emotionally resilient and able to seek support from colleagues when experiencing an issue.
- Ability to handle confidential information sensitively and appropriately.
- Ability to work with minimal supervision, use own initiative and make decisions in line with policies and procedures.
Desirable:
- Experience of working within a grant-giving charity or healthcare-related organisation.
- Experience in handling information which may contain sensitive or distressing themes such as domestic abuse, homelessness, violence or mental health concerns.
- Experience of advising vulnerable individuals, who may be in distress.
- Experience of using Salesforce (CRM).
- Understanding of health and social care issues.
- Experience of running reports and accurate recording of information generated from CRM.
Benefits:
- A flexible, supportive working culture.
- 30 days of annual leave (pro-rata), including bank holidays.
- Up to an 8% employer pension contribution.
- Access to an employer assistance program.
- Enhanced sick pay (after probation).
- Enhanced family leave policies.
Application Process:
- Please click on the 'Apply' button to download the full job pack.
- Submit your CV of no more than two pages and your one page Covering Letter outlining why you feel you are suitable for the role by 12pm on Friday, 17th of April.
Your Cover Letter should include:
- Your notice period.
- Your preferred working hours.
- Why you are interested in working for Cavell.
- Your relevant administrative experience.
For candidates who are shortlisted for interview, interviews will be held week commencing 27th of April.
Supporting the nursing and midwifery family through tough times.
People Administrator
Salary: Band 3 £27,152.71 - £30,443.60 per annum inclusive
Contract type: Permanent, full-time
Hours of work: 37.5 hours per week (Hybrid – up to 1 day from home)
About the job role
An exciting opportunity has arisen for the position of People Administrator at St Joseph’s Hospice. This is a vital role in supporting the employee experience and helping deliver on our mission of continuous improvement, innovation, and compassionate care.
You will be responsible for a wide range of administrative duties across recruitment, onboarding, HR systems, records management, and general support. This is a varied role suited to someone highly organised, with a keen eye for detail, and a genuine commitment to providing excellent internal service to our teams.
Contract type: Permanent, full-time, 37.5 hours per week (Hybrid – up to 1 day from home).
About you
You’ll bring solid admin experience from a busy environment, with a professional, organised approach and great attention to detail. You’re someone who can manage multiple tasks, communicate clearly, and enjoys using and learning new systems and ways of working.
- You’re approachable, proactive, and always willing to help.
- You handle sensitive information with care and discretion.
- You’re confident using Microsoft Office and enthusiastic to learn new systems.
- You’re happy to support a range of admin tasks across recruitment, onboarding, and employee records, helping the team stay organised and responsive.
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
For further information, please see the attached Recruitment Pack.
To apply, please visit our recruitment page via the apply button.
Closing date: 6 April 2026.
Interviews: 15 April 2026.
Please provide a supporting statement that sets out why you think this role is right for you and how you meet the knowledge and experience criteria in the person specification. Please note that it is essential that you provide this statement as it will be used as a basis for shortlisting.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of this commission
We are seeking experienced, values-led development support to build events participation and supporter conversion over six months through a realistic events programme, including Kiltwalk participation.
Scope and responsibilities
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Register the Trust for relevant Kiltwalk events, where registration is required, and maintain an events tracker.
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Develop a corporate recruitment approach, including targets, outreach templates and follow-ups.
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Produce a digital-first Fundraising Pack and supporter journey, including welcome, tips, story prompts, assets list, stewardship and a thank you pathway.
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Identify additional suitable events and recommend a realistic programme.
KPIs
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Trust registered with agreed Kiltwalk events in the period.
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For each Kiltwalk event, encourage corporate participation with up to 10 walkers per event, tracked through an outreach and sign-up funnel.
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Events programme proposal completed, including at least three additional opportunities assessed and recommended.
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Fundraising Pack completed and ready to deploy.
Ways of working and expectations
This is a volunteer-led charity context. We are looking for someone who can work independently, communicate clearly, and keep delivery moving with light-touch governance.
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Provide services with due care, skill and ability and use best endeavours.
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Be available on reasonable notice for information or assistance needed to unblock delivery.
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Do not incur expenditure or bind the Trust unless authorised in writing.
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Comply with relevant Trust policies, including social media, information systems and
equal opportunities.
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Maintain confidentiality and return or delete Trust information at termination.
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Comply with anti-bribery, anti-corruption and relevant obligations under the Criminal
Finances Act.
Systems and information management
The provider should be comfortable with accurate record keeping for prospects and supporters and maintaining a clear audit trail.
Creating a world where people with dementia and their carers thrive. Empowered by our grants and dedicated support to make meaningful change happen.



We’re looking for a part-time Trusts Fundraising Officer to contribute their skills, experience, and personality to add value to our Trusts team within the Fundraising department at Blesma, The Limbless Veterans.
This home-based role is now available due to the current post holder moving on to new pastures. The Trust team has had incredible success in recent years, which we are eager to sustain and grow. The successful candidate will provide support to the Trusts Fundraising Manager and work alongside a fellow part-time Trusts Fundraising Officer within this ambitious team.
The role is a varied one, focusing on all aspects of the funding cycle – from identifying opportunities and building relationships, to writing compelling applications and providing high level stewardship. The team works collaboratively across the Association to ensure Blesma’s programmes and services can continue to help limbless veterans and their families.
Blesma is unique as a membership Association as well as a charity. Our Members are the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational limbless veterans.
If you’re interested, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
If you are uncertain about your suitability, apply anyway and let us decide!
We may close the application down early if we receive a high volume of applications.
Please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
Blesma is here to assist its Members lead independent and fulfilling lives.



About the role:
This Best Companies Top 50 mid-sized company and Top 10 Charity is looking to appoint an Operations Manager (Facilities/IT and Fleet) who will be responsible for the efficient operations and security of Rainbow Trust’s offices, operations contracts, vehicle fleet management and core IT infrastructure.
Reporting to the Director of Finance & Operations, you will organise and manage the activities and contracts that facilitate the smooth running of the organisation, including the management of our facilities contracts and leases for our head office in Surrey and our nine regional offices, and managing our IT systems contracts to ensure the reliability and security of our IT infrastructure.
Managing the central administration budget, as well as our leased fleet of 80 vehicles with the support of the Fleet Administrator, you will develop efficient office procedures, project manage relocations and lead on the negotiation and management of all relevant third-party contracts.
This is a broad ranging role which requires excellent organisation, project management, contract negotiation and relationship management skills.
What we’re looking for:
- A systematic and effective problem solver – you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
- A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
- A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
- You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
- You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.
Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts and budgets including IT contracts, and knowledge or experience of cyber security.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, this includes:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link.
Please disclose in your covering letter if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
JOB TITLE: Centre Based Assistance Dog Instructor (Maternity Cover)
LOCATION: Based at our Centre in Milton Keynes, with travel up to 3 hours
SALARY BAND: £26K - £32K per annum, depending on experience. Line management experience desirable.
JOB TYPE: Full time and Part time applicants considered. Fixed Term of 12-18 months
REPORTS TO: Interim Head of Assistance Dog Programme
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.
We have an exciting new opportunity to join this small but fast-growing charity that is a world leader in its specialist innovative field.
The Role
We are looking for a passionate and driven person who has previous proven experience and skills working as an Instructor within an Assistance Dog organisation, who has worked with clients and partnerships. The role includes supporting both clients who have had a MDD dog placed with them and also our own dog applicants with their puppies and young dogs to ensure they receive the highest standard of socialisation and early training in terms of obedience, public access and developing an alert to the applicant’s condition, with the aim to reach an accreditable assistance dog partnership status. The role will also include carrying out client specific and odour training for MDD own dogs, placing these dogs with their new clients and looking after a number of established partnerships. This role would suit somebody residing up to an hour from our centre in Milton Keynes.
Duties that encompass the role of an Instructor include:
- Be the first point of contact for the allocated partnerships in your area. To provide guidance and instruction to applicants who have applied to the charity to have their own dogs considered for the training programme guidance and instruction on handling, behaviour and obedience and odour training as well as newly placed partnerships.
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Alongside the Instructing team, to run puppy classes, public access training, recall sessions in small groups for applicant own dogs that are in line with the charity’s quality standards and in accordance with timescales and targets.
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To also carry out support visits and home interviews for applicants and clients that have been allocated to you.
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Regularly monitor progress of any young dogs and partnerships in training in your area and provide detailed, evidenced feedback to Interim Head of Assistance Dog Programme.
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To carry out client specific training with any MDD owned dogs that have been matched, including the required odour scent training.
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Instructing, guiding and supporting new assistance dog clients in managing and handling a Medical Alert Assistance Dog effectively, via pretraining, placement training and aftercare visits.
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Supporting partnerships in training in successfully reaching an accreditation standard and in maintaining this standard throughout the life of the partnership.
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To support a number of established partnerships in the form of aftercare, refresher training and yearly re-accreditations, assisting further afield on occasions as required.
Responsibilities
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To escalate issues and problems to the Interim Head of Assistance Dog Programme as appropriate.
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To carry out scent assessments on any MDD dogs in socialising as and when required with the support of the rest of the Instructing Team.
- To plan, organise and deliver practical and theoretical training to clients, meeting their individual needs in line with agreed standards to include areas such as dog welfare, appropriate handling, commanding and overall management. This will involve working with the parents as Team Leader and child as Client and working with adult clients.
- Assess the team dynamics of the family & balancing the needs of all family members as well as those of the dog.
- Assess the individuals preferred learning style and amending as relevant to aid a client.
- To accompany the client into all regular environments that they will take the dog to, ensuring the dog behaves in an acceptable manner and that the client and others are aware and clear in terms of where they dog should reside and behave for e.g. public transport, place of work. To complete a check list of environments for any applicant own dogs in training who are on the programme to be assessed within.
- To support and advise clients in transferring the odour training from pot training and recognising alerting behaviours to establish real life alerting.
- To ensure all partnerships are in line with the ADUK regulations with regards to behaviour, obedience and welfare and branding.
- Due to the nature of the role, flexible working hours may be required in some instances to facilitate the effective delivery of the work e.g. working during the school holidays with school age clients.
- To monitor the correct and false alerting percentages of allocated partnerships via data analysis, advising where necessary until the correct alerting levels are achieved.
- To complete comprehensive reports and paperwork for any time spent with applicants or partnerships in training or established. Maintain accurate records by providing verbal and written information with agreed timescales about clients, dogs, applicants and apprentices as appropriate.
- To work alongside allocated partnerships with the aim of the partnership reaching an accredited standard and feeding back to the Interim Head of Assistance Dog Programme if there are any concerns that the accreditation cannot be achieved.
- To provide clients with appropriate aftercare services at regular intervals in their own homes in the form of annual visits, support visits or at refresher workshops run at the Centre to agreed standards. This will include continual re-assessment of the dynamics of family and dog, formulating and training on appropriate solutions, as well as offering additional dog training advice.
- To deliver handling days as part of an applicant’s pretraining to include ‘Introduction to Assistance Dog’ ‘Advanced Handling’ and Family Handling.
- To scent train and seizure proof advanced dogs in preparation to be partnered with an adult or child client and ensure that applicant own dogs have received this at the earliest opportunity.
- To maintain the ongoing public access training with any advanced dog in scent training that has been allocated to them.
- To liaise with Independent Contractors as relevant.
- To provide support to the Charity’s public relations and fundraising functions as required, specifically in your area.
- To act as the ‘contact’ person for the assistance dog programme in relation to training policy procedures with clients and their families, other professional service providers and members of the public. This will include on-going research and development of the project.
- As required, to liaise and provide support for Volunteers of the Charity.
Other
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Share best practice with colleagues across the charity.
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Any other duties or tasks that are required to ensure the successful running of the Medical Alert Assistance Dog Department and the Charity overall.
PERSON SPECIFICATION
SKILLS AND ABILITIES
- Excellent interpersonal and communication skills
- High level of preparation, organisational and co-ordination skills
- Strong and clear teaching and instructing skills
- Experience of running puppy classes, carrying out public access training and recall sessions
- Able to develop training plans for any dogs in training under your care
- High level of self-motivation and planning
- Approachable, calm and empathetic to children and adults with debilitating and life-threatening conditions
- Happy to travel alone within the UK to visit any clients as necessary
- Willing to be on call for partnerships as and when required
- Willing to stay away from home in local accommodation when client locations are too far to travel back home
- Happy and able to have Medical Alert Assistance Dogs in training reside in your home
- Good team player, but equally able to work independently
- Positive, empathetic and calm attitude
- Able to embrace a constantly evolving organisation
- Flexible
KNOWLEDGE & EXPERIENCE
Essential
- Previous Assistance Dog Instructing and Dog Training experience
- Knowledge of AD(UK) and ADI regulations
- Law in relation to dogs
- Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age
- Knowledge of dog and human psychology
- Proven evidence and experience of dog handling and training skills
- Previous experience of teaching and instructing
- Sound dog training and dog behaviour knowledge
- IT literacy and report writing skills
- Proficient in Microsoft Office, Teams, Zoom and SharePoint
- Full UK driving licence
- Pass a DBS (CRB) check due to regular contact with children
Preferable
- Knowledge of debilitating medical conditions and understanding of how they can impact people, both physically and psychologically, particularly when they are unstable and fluctuating
- Previous knowledge of odour/scent training
- Previous line management experience
PERSONAL ATTRIBUTES
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Strong and clear teaching and instructing skills
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Approachable, calm and empathetic to children and adults with debilitating and life threatening conditions
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Able to embrace a constantly evolving organisation
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You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as able to motivate yourself
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You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem solving and making appropriate responses to new ideas and unexpected situations
PERSONAL ATTRIBUTES
- You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as being able to motivate yourself.
- You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem-solving and making appropriate responses to new ideas and unexpected situations.
DIVERITY, EQUALITY & INCLUSION
We are a welcoming, diverse, and inclusive Charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Charity Values
All employees are expected to uphold the charity’s core values in their daily work. This includes demonstrating respect through open and considerate communication, fostering cooperation by working collaboratively, maintaining honesty in all interactions and ensuring fairness through just and transparent decision-making.
Finally, the successful candidate will also be expected to:
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Hold a full UK Driving Licence
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Provide proof of identity and eligibility to work in the UK.
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Undertake a Disclosure and Barring Service (DBS) check
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Work some evenings and weekends
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Be willing to travel to the Centre based near Milton Keynes
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a temporary community fundraising mananger for a children's hospice. This role will focus on supporting the delivery and development of the hospice’s community fundraising programme, maintaining strong relationships with supporters, and helping to grow income from local communities. Working closely with the wider fundraising team, you will help coordinate community fundraising activities, support key supporters and volunteers, and ensure the programme continues to deliver meaningful engagement and sustainable income.
Hybrid working min 2 days in the office , need an enhanced DBS
The Company:
Support the delivery of the hospice’s community fundraising programme and associated income targets
Develop and maintain relationships with community groups, schools, clubs, and local businesses
Identify opportunities to grow income through community partnerships and supporter-led fundraising
Represent the hospice at community events, fundraising activities, and local meetings
Provide excellent stewardship to community supporters, fundraisers, and volunteers
Offer guidance, resources, and encouragement to individuals and groups organising fundraising activities
Ensure supporters feel valued and connected to the impact of their fundraising
Support the development of new community fundraising opportunities and initiatives particularly across our new geographic catchment
Work collaboratively with colleagues across the fundraising team to maximise supporter engagement
Contribute ideas and insight to help strengthen the community fundraising programme
The Role:
Experience in community fundraising or a relationship-based income generation role
Strong interpersonal and relationship-building skills
Excellent communication skills, both written and verbal
Confident in public speaking and able to present to an audience
Strong organisational skills with the ability to manage multiple activities
Excellent IT and Microsoft Office skills.
Knowledge of community fundraising methods and supporter stewardship
Experience working in the charity or hospice sector
Experience of using Raiser’s Edge database
Full UK Driving license
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a CRM & Data Officer to take ownership of HorseWorld’s supporter data and CRM system—ensuring it is accurate, compliant and actively enabling our fundraising to grow.
At HorseWorld, we believe in the power of horses to change lives.
For over 70 years, we’ve rescued, rehabilitated and rehomed horses, ponies and donkeys in need. Today, that work reaches further—through our Discovery programme, we partner rescued horses with children and young people who are struggling in mainstream education, helping them rebuild confidence, connection and a sense of possibility.
We are growing our impact, and with that comes the need for strong foundations.
Behind every donation, every supporter, every horse and every young person we reach, there is data we must be able to trust.
This role sits at the heart of that.
The Role
This is a pivotal role within our fundraising team. You will be the person who makes sure our systems work, our income is correctly recorded and reconciled, and our data is handled with care and integrity.
You will work closely with fundraising and finance colleagues, and with the CEO, to ensure that our data not only meets regulatory requirements, but supports better decisions, stronger relationships and increased income.
This is not just about maintaining data.
It’s about making it useful.
Key Responsibilities
CRM & Data Management
- Own and manage HorseWorld’s CRM system, ensuring data accuracy, integrity and usability
- Act as system administrator and lead on any future development or upgrades
- Produce reports and insights to support fundraising performance and decision-making
- Support colleagues to use the CRM effectively through guidance and training
Data Protection & Compliance
- Work with the CEO to ensure compliance with GDPR and relevant fundraising regulations
- Act as a key point of contact for data protection queries and audits
- Maintain clear processes, documentation and staff understanding of data responsibilities
Fundraising Operations & Financial Reconciliation
- Reconcile all fundraising income through the CRM with the Accounts team on a monthly basis
- Ensure all income streams (online platforms, standing orders, events, etc.) are accurately recorded and monitored
- Support fundraising activities and events with data and financial processes
Gift Aid
- Manage and improve Gift Aid processes to ensure efficiency and compliance
- Submit accurate monthly claims and maintain robust records
- Ensure readiness for HMRC inspection at all times
Lottery Administration
- Record and monitor lottery income
- Complete required returns to the Gambling Commission
- Ensure compliance with all relevant regulatory requirements
About You
You are someone who takes pride in getting things right.
You are naturally organised, detail-focused and comfortable working with data, systems and processes. You understand that accuracy matters—not just for compliance, but because it underpins trust, income and impact.
You are equally comfortable working independently and as part of a team, and you bring a practical, problem-solving mindset to your work.
You don’t just keep systems running—you look for ways to make them better.
Experience & Skills
Essential
- Experience working with CRM systems and managing data accurately and systematically
- Strong Excel and IT skills
- Experience in administrative roles involving finance and/or donor data
- Confidence in reconciling income and producing reports
- Ability to manage multiple priorities and meet deadlines
- Strong attention to detail and analytical thinking
Desirable
- Experience in a fundraising or charity environment
- Knowledge of Gift Aid and charity income processes
- Experience with Beacon CRM or similar systems
- Understanding of GDPR and data protection requirements
Personal Qualities
- Aligned with HorseWorld’s values: Caring, Collaborative, Proactive, Adaptable, Inclusive
- A collaborative team player who builds strong working relationships
- A proactive problem-solver with a “can do” attitude
- Comfortable taking ownership and working with minimal supervision
- Motivated by the impact of our work with horses and young people
Why This Role Matters
Every donation we receive, every supporter we engage, and every programme we deliver relies on data being accurate, compliant and usable.
In this role, your work will directly support:
- the growth of our fundraising income
- the strength of our supporter relationships
- and ultimately, the number of horses and young people we can help
It’s a role with real responsibility—and real impact.
The client requests no contact from agencies or media sales.
Pantries and Community Engagement Coordinator
Applications Close: 27th March
Interviews: 2nd or 3rd April
£31,000 (pro rata) | 0.6 FTE (3 days per week) | Lambeth | 6-month fixed term
Healthy Living Platform is looking for a confident, organised and values-driven Pantries and Community Engagement Coordinator to help strengthen and coordinate our community food work across Lambeth.
This is a hands-on role at the heart of our food pantry network - supporting volunteers, coordinating delivery across sites, and ensuring our work is rooted in dignity, inclusion and community leadership.
You’ll play a key role in:
· Strengthening pantry delivery and volunteer support
· Coordinating corporate volunteer days
· Supporting pathways for community-led food activity
· Embedding safe, inclusive and culturally responsive practice
We’re looking for someone with experience in community-based work and volunteer coordination, who is passionate about reducing health inequalities and supporting community-led solutions.
We warmly encourage applications from individuals whose backgrounds and experiences reflect the diverse communities of Lambeth.
If you’re motivated by strengthening communities through food, connection and collaboration, we’d love to hear from you.
Job Description
See attached
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office, E1, with the requirement to travel as needed. We are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy.
Contract: Permanent
About the role
This is an exciting opportunity to play a vital role in helping Crisis secure the income needed to end homelessness. Working across a portfolio of new and existing grant funders, the postholder will build strong, strategic relationships that lead to five and six figure gifts and long-term support. It is a role that calls for someone bold in pursuing new opportunities, confident in communicating the complexity of homelessness, and motivated by the chance to turn insight and evidence into funding that makes a real difference. Alongside managing relationships, the postholder will develop compelling proposals and reports of a high standard, ensuring every approach is aligned with Crisis’s long-term goals and grounded in the impact our work can achieve.
The role is also deeply collaborative and equitable in scope. Success will depend on working closely with colleagues across Crisis, including service heads and frontline teams, to identify funding opportunities, gather robust information and shape cases for support that reflect the realities of homelessness and the voices of people with lived experience. The postholder will help create a rewarding and respectful experience for supporters and bring a thoughtful, inclusive approach to relationship management and decision-making. In this way, the role combines income generation with partnership-building, high standards with accountability, and day-to-day fundraising with Crisis’s wider commitment to fairness, co-production and lasting systemic change.
About you
· An experienced and collaborative fundraiser with a track record of securing gifts at the five- or six-figure level – ideally from charitable trusts, foundations, or statutory funders.
· You thrive on researching and engaging prospects and building tailored, strategic relationships that grow into long-term partnerships.
· You’re a persuasive communicator, able to craft compelling proposals that resonate with funders and trustees.
· You’re able to use data and insight to guide your approach, measure progress, and refine your strategy.
· Above all, you’re motivated by Crisis’ mission and values — committed to equality, inclusion, and the belief that together, we can end homelessness for good.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 13th April 2026 23:59
Interview process: Panel interview with competency and values-based questions
Interview date and location: Thursday 23rd April 2026, in person at our offices located in E1
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are looking for an Interim Head of Events to manage our existing events portfolio as maternity cover. You will be responsible for managing a range of well-established, high profile events including our flagship Annual Dinner which raises over £1.6M and is critical to our donor engagement, retention and income. You will ensure all our events run successfully, are organised to the highest standards and delivered with immaculate care and precision. You will manage a small team of two, providing guidance and support where needed. You will also work closely with our Marketing and Communications team to develop content and marketing for events.
You will join our Fundraising team, which is made up of 11 individuals working across a range of portfolios, including: trusts and foundations, institutional funding, major donor fundraising, individual giving and legacies, online matched funding campaigns, events, donor acquisition and engagement.
You should have:
- Significant experience and a proven track record of event planning, coordination and delivery to an exceptionally high standard, within the non-profit sector.
- Experience of managing a small team
- Experience of managing budgets
- Experience working alongside Chairs, Trustees and/or Event Committees
- Exceptional organisational skills and attention to detail
- Strong written and verbal communication skills, able to communicate to a wide range of stakeholders.
- Ability to multitask, managing numerous priorities at the same time, to tight deadlines
- The ability to use your own initiative and to work under pressure.
- Excellent interpersonal skills and the ability to develop and maintain good working relationships with colleagues at all levels and with senior volunteers
- A commitment and empathy to the work and values of World Jewish Relief.
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
- Enhanced maternity & paternity pay
- Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
- Season ticket / travel to work loan
- Cycle to Work Scheme
- On Friday the office closes at 3pm
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role answering the following question in your cover letter:
· Why does this role appeal to you and how do you meet the criteria in the person specification?
Interviews will be held on Monday 27th April
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.