Support service manager jobs
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
As a digital content designer, you’ll be a key part of our digital product team, working at the forefront of managing and enhancing the content on our website and microsites. You’ll support the charity by providing expert advice, producing impactful web content, and ensuring our digital presence aligns with our users’ needs and strategic objectives.
Taking an insight-led approach, you’ll design content that is optimised for both user needs and organisational goals. Reporting to the digital content design manager, you’ll help establish and maintain the full content lifecycle, ensuring our digital presence is accessible, clear, and focused on helping people affected by breast cancer.
About you
You’re a user-focused content professional with experience in designing insight-led web content that meets both user needs and organisational strategy. You have a strong understanding of UX principles and know how to apply SEO strategies to enhance content visibility and performance.
You’re a proactive and enthusiastic team player who is comfortable switching between strategic thinking and hands-on delivery. You can work methodically to solve user problems, create and follow processes, and uphold governance standards, while also using your creative skills to design content, edit personal stories, and craft compelling copy.
You will ideally bring:
- Experience designing and editing content for landing pages, case studies, webforms and other digital formats
- Proficiency using a content management system (CMS)
- Proficiency using tools such as GA4, Hotjar, and MOZ to inform content decisions
- A solid understanding of accessibility standards (WCAG 2.2) and plain English best practices
- Understanding of GDS content design standards
- Exceptional editing, proofreading, and copywriting skills
- The ability to interpret data and user research to craft engaging, impactful content
- Strong interpersonal skills to build relationships with stakeholders and the confidence to advocate for the user during discussions
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am onThursday 12 February 2026
Interview date Week commencing 23 February 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Outreach Worker
£16,386 - £17,248
Sandown
Permanent, Part Time (25hrs per week)
A variety of shift patterns, including early morning and evening outreach
Our client works in partnership with the Council and housing associations to deliver intensive person-centred support and accommodation choices.
Their priorities are to ensure each homeless person is safe, has access to amenities such as food/water, has their own bank account and to support them in either accessing Hostel accommodation through the single homeless pathway or private sector housing.
If you are passionate about working with individuals with complex needs and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!
JOB PURPOSE
To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps
MAIN RESPONSIBILITIES
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To assess the needs of each client, helping to develop their individual support plan to achieve their goals
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To produce and regularly review comprehensive client-based risk assessments
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To manage a caseload of clients on a one-to-one basis, providing personalised, intensive support via assertive outreach to long-term rough sleepers in the local area
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To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients
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To work with individuals to create clear housing plans, and to support individuals to access support services around health and wellbeing, money, benefits and housing
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To engage and support rough sleepers on the street working alongside local health care teams
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To help keep clients safe by reducing their contact with police and emergency services
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To identify barriers to accessing maintain safe tenancies and prevent eviction
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To attend community meetings and presentations with managers to support additional funding
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To support clients in trauma informed and psychologically informed ways
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To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
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To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
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To provide basic first aid assistance until help arrives (full training is provided)
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To work confidently and efficiently when lone working
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To maintain accurate records on our client management system and ensure these are stored in line with GDPR
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To maintain confidentiality
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To represent the organisation in a professional manner
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To carry out any other reasonable duties required in the interest of the organisation
ROLE REQUIREMENTS
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This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
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This role will require a full drivers’ licence and access to a vehicle
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This role will require you to work flexibly across several sites
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This role will require you to work with clients on a one-to-one basis
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This role will require you to work early mornings and/or weekends
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This role will require you to lone work
ESSENTIAL CRITERIA
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Strong communication skills, both verbal and written
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Clear verbal and written English
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Good keyboard skills for data inputting
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Good working knowledge of Microsoft Outlook, Excel and Word
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Confident and assertive manner
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Ability to self-motivate as you will work on your own
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Effective team working
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Ability to respond calmly to crisis
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Deal promptly with and effectively react to challenging situations
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Have an interest and genuine concern for homelessness and related issues
DESIRABLE CRITERIA
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Experience of managing a caseload of clients
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Understanding of the complex support needs of people experiencing homelessness or those with complex needs
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Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
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Understanding of risk assessment and person-centred, outcomes-based delivery
They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.
Working closely with the Fundraising Manager and Head of Philanthropy, you will support a range of fundraising activities, most predominantly researching new avenues for funding within trusts, foundations and corporate partners, completing grant applications, carrying out communications and reporting to existing funders and raising the profile of the charity through representing Action Tutoring at funder or networking events. This is a fantastic opportunity to gain experience in the world of fundraising activities, working with a passionate, committed and driven team.
Closing date: Sunday, 15th February 2026
Interviews: Wednesday, 25th and Thursday 26th February 2026
Start date: Tuesday 7th April 2026
Contract and hours: Full time permanent contract. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Location: This role is remote. The candidate can be based anywhere in the England. Our London office address is: x+why, 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH. Occasional travel may be required for this role.
Duties and responsibilities
- Research new opportunities for Action Tutoring to explore for fundraising and carry out initial enquiries to determine suitability to apply to trusts and foundations.
- Prepare and submit grant applications to suitable trusts, foundations and corporates, carrying out careful research to ensure the applications are as strong as possible and include relevant data and case studies.
- Work alongside the Corporate Partnerships Team to encourage corporate support through donations or grants.
- Identify and lead on local fundraising opportunities in Action Tutoring’s nine key regions, for example researching and submitting applications for local grants and to local businesses.
- Research and determine suitability of profile raising opportunities or awards for Action Tutoring to apply to, such as corporate Charity of the Year opportunities, the Third Sector Awards and Charity Awards.
A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.
Person specification
Qualifications criteria:
- Previous experience in fundraising, or transferable experience that shows strong writing skills.
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Outstanding communicator; strong written and verbal communication skills; able to make an exciting and compelling case for support.
- Creative and ambitious.
- Proactive and tenacious personality; willing to seek out and pursue opportunities.
- Highly organised; able to prioritise, multi-task and manage work to deadlines.
- High computer literacy.
- Adaptable and open to learning and feedback.
- Committed to equality, diversity and inclusion.
- Committed to promoting and safeguarding the welfare of children.
You will likely be more successful in this role if you have:
- Prior experience of fundraising work, particularly if it is within trusts and foundations. This could be in a paid role, or on a voluntary basis or as part of work experience.
- Experience of building relationships with stakeholders.
How to apply:
To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.
You will be able to upload the completed application form on the next page.
Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.
Income Recovery and Enforcement Officer
We are looking for an Income Recovery and Enforcement Officer to join an Income Management Team, this is an exciting opportunity to play a specialist role in managing legal action, protecting income and supporting residents to resolve arrears.
Position: Income Recovery and Enforcement Officer
Location: Stratford, London or Trafford, Manchester with hybrid working (20 to 40% office based)
Salary: £32,881 per annum (London weighted) or £28,886 per annum (Regional)
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 15 February 2026
Interviews: Week commencing 23 February 2026
Start Date: 30 March 2026
The Role
This is a specialist, enforcement focused role where you will manage a portfolio of accounts already subject to legal action. You will take ownership of cases from preparing court paperwork through to eviction where required, making confident decisions that directly shape outcomes for residents and the organisation.
You will represent the organisation in court on occasion and act as the main point of contact for external legal advocates. This is a fast paced, target driven role, balancing firm enforcement with compassionate customer service, helping residents get back on track while safeguarding the organisation’s ability to invest in homes and communities.
You will:
- Manage a caseload across all legal stages of the arrears lifecycle, including preparing and presenting cases in court and progressing to eviction where required
- Act as the main point of contact with external legal advocates representing the organisation
- Prepare witness statements and court documentation to secure successful outcomes
- Take confident decisions on enforcement action, balancing risk and customer impact
- Handle high volumes of customer contact while working to call and case management targets
- Provide advice and signposting to help residents maximise income and sustain tenancies
- Work collaboratively with Housing, Finance and Legal teams to ensure a joined up approach
About You
We are seeking a confident and resilient professional with experience of housing arrears recovery and legal enforcement.
You will bring:
- Proven experience in housing arrears recovery and enforcement, including legal proceedings through to eviction
- Confidence in decision making and managing a fast paced workload
- Strong customer service skills and the ability to handle sensitive conversations
- Knowledge of welfare benefits and tenancy related arrears processes
- Excellent organisational, negotiation and influencing skills
- Ability to work independently and as part of a team
Benefits Include
- Excellent pension plan with up to 6% double contribution
- 28 days annual leave plus bank holidays, rising to 31 days with service
- Westfield Health Cash Plan
- Non contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits and Employee Assistance Programme
- And many more
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
About the Organisation
One of the UK’s leading housing associations and developers, founded on the belief that high quality housing is vital for people’s health, happiness and security. Over 250,000 people call our properties home and we serve diverse communities across London, the South East and the North West.
People are at the heart of everything we do and our success depends on employing and supporting the very best people. We are proud to be a Disability Confident Leader and committed to creating an inclusive workplace where everyone feels welcome.
Other roles you may have experience of could include Arrears Officer, Enforcement Officer, Income Recovery Officer, Legal Recovery Officer, Rent Officer, Housing Income Officer, Customer Account Lead, Debt Recovery Officer, Tenancy Enforcement Officer
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an experienced individual to help us deliver a productive, empowering, needs-orientated programme of training and development activities for community rail groups. Under the guidance of the Training & Development Co-ordinator you will aim to strengthen the community rail movement and enhance the value it delivers to communities.
About us
Community Rail Network is a not-for-profit organisation, working across Britain to support a growing ‘community rail’ movement. Community rail promotes sustainable and inclusive travel, coordinates volunteering and place-making projects, and brings people together.
Community rail is made up of 77 community-based partnership organisations, 1,300 station friends volunteer groups, and other community-led initiatives around Britain. Their activities range from creative projects with young people, to advising train operators on service improvements, to building travel confidence with families and marginalised groups, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic team of 23 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
Responsibilities:
You are principally responsible for supporting the delivery of a year-round programme of high quality, empowering training and development opportunities for our members. The programme will be delivered in line with inclusion and accessibility best practice, will be largely online with some face-to-face sessions and events.
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Work with the Training and Development Co-ordinator to agree a rolling programme of training that supports member organisation capabilities and their impact on communities.
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Topics will largely include areas required to achieve accreditation (for CRP’s) as well as good community-based practice for other member types. This includes but is not limited to training to support members with skills in creating and prioritising activity plans, project management, how to apply for grants and funding (including our own grants funds), how to prepare for an accreditation meeting, designing good outcomes and demonstrating organisational impact (including impact reports and use of social media), community engagement, volunteer recruitment, and co-production techniques.
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Work with the Training & Development Co-ordinator to ensure your own understanding of these topics is current and identifying areas for personal development to support our training offer to be more robust.
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Work with colleagues in other teams to set up, administer and deliver (largely online) webinars, networking and showcase events, setting them up, researching and engaging speakers and collating case studies to use, sending invites, facilitating the presenters and discussion during the event, and collating and reporting on feedback to inform future sessions.
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Support the T&D Co-ordinator, colleagues in the regional support team, and communications team, to promote training and networking sessions effectively.
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Where directed ensure we maintain high-quality training partnerships and opportunities that members can be signposted to and be responsible for administering our bursary scheme.
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Regularly report on bursary expenditure, member feedback, attendance figures and any specific funder requirements.
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Be responsible for supporting member organisations and colleagues to use our impact reporting platform and to keep up to date on any changes in how we record and demonstrate the social, economic and environmental impact of community rail.
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Attend team and all staff meetings, online and in person, contributing to strategic shared areas of work, information sharing and workforce development activities.
Skills and competencies:
- Understanding, and experience of running, online and in person training and networking sessions, ideally within a community or not-for-profit context;
- Knowledge of, and ability to share effectively, key skill areas for example, volunteering recruitment and support, project management, applying for funding, co-production techniques, community engagement best practice, demonstrating outcomes and impact.
- A proven ability to work collaboratively, develop and maintain productive partnerships and joint activities, and form professional networks internally and externally;
- Demonstrable ability to manage time and resources effectively under pressure, and meet deadlines;
- Excellent writing, communication and presentational skills, including the ability to develop and deliver audience-appropriate training materials, presentations and other content to professional and community audiences;
- IT literate with a good working knowledge of Microsoft Office, the internet and social media; excellent administration skills and the ability to identify efficient and secure ways of working using AI;
- Awareness of social and sustainability issues and the relationship between transport and social and economic development.
Online interviews are scheduled for 16 February 2026.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Other information
This post is home-based, but with some travel (including overnight stays) for our programme of events and meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
This is a permanent position and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Applications will only be accepted through the CharityJob website.
Please provide your CV and a covering letter of up to two sides of A4, by 23:59, Sunday 8th February 2026, summarising, with evidence, how you match the role specification and why you are interested in this position. We encourage you to apply early if you are interested, although we will accept applications up to the deadline. Please include a daytime phone number and an email address and identify your notice period in your cover letter. Due to limited resources, we cannot provide feedback to candidates not invited to interview.
**Please be aware we use AI monitoring filters to detect any AI generated content**
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nb: This piece of recruitment is rolling and may close at any time.
In recent years OTR has seen a significant increase in demand for our youth mental health services and we now reach over 17,000 young people each year. We are seeking a Head of Finance to oversee our (circa) £3m annual budget and to ensure that our finance operation is efficient and effective. This role will lead OTR’s finance function and, as well as having responsibility for day-to-day financial processes, will be a key member of the organisation’s senior leadership team (SLT). The role will involve providing financial insight to the SLT and Board of Trustees to improve understanding and inform strategic decision making. Examples of this will include analysing the financial performance of different activities of the organisation and preparing budget and forecast information.
We are looking for an individual with demonstrable experience in a finance management role which includes a strategic focus, preferably in the voluntary sector. The successful candidate will be a flexible and meticulous individual who is able to present complex information to a range of audiences. Equally important is a strong personal interest in and commitment to the mental health and wellbeing of young people.
To find out more about the role please download the job pack. If you would like an informal chat about the role, please email the main contact as listed in the job pack
To apply for this role click the 'Apply now' button
We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with
Safeguarding:
OTR is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, trustees, and volunteers to share this commitment.
As part of our Safer Recruitment practices, all roles involving contact with young people will be subject to robust pre-employment checks, including references, a full employment history, and an enhanced Disclosure and Barring Service (DBS) check. Where applicable, overseas criminal record checks will also be required.
We are dedicated to creating a culture of vigilance, transparency, and accountability. Our safeguarding procedures are guided by the principle that the welfare of the child is paramount, and all staff are required to adhere to OTR’s Safeguarding and Child Protection Policy.
OTR & Benefits:
OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (around 17,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.
Our approach to mental health is grounded in a set of beliefs and values that underpin all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.
Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, training and development, social and wellbeing events, and more (subject to contractual terms and conditions).
A Willingness to Work with Difference
At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.
OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.
We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionWe’re looking for an HR Advisor to join our HR Business Partnering team and make a real difference in a mission-led organisation. In this role, you’ll support the delivery of a professional, high-quality HR service to the Caring Services directorate, working closely with HR Business Partners to help managers and teams navigate a wide range of people matters.
You’ll provide trusted, practical advice to managers and employees on the full spectrum of HR and employee relations issues, underpinned by sound employment law knowledge and best practice. From managing absence and performance issues to supporting formal ER processes, you’ll play a key role in enabling managers to act confidently, fairly and consistently.
This role offers a collaborative environment with strong support from your Business Partnering colleagues, while also providing significant flexibility and autonomy in managing your daily responsibilities.
Your Impact:
Working in partnership with HR colleagues to deliver a responsive, high-quality HR service aligned to regional needs and wider organisational objectives.
Providing professional advice and hands-on support to managers on misconduct, capability, absence and performance matters, including acting as the HR representative at disciplinary and performance meetings.
Proactively managing short- and long-term sickness absence cases, liaising with Occupational Health and supporting managers to take appropriate action.
Preparing and analysing HR management information and reports to support senior leaders in identifying trends and developing effective action plans.
Working closely with Payroll and HR Services to resolve queries within agreed timescales and ensure a smooth employee experience
Supporting local recruitment activity, HR workshops, and project work as required.
Key Criteria:
Solid experience in a generalist HR role, providing advice to managers on best-practice HR approaches, including change management.
Recent experience working in a fast-paced, multi-site organisation.
Strong communication and interpersonal skills, with the confidence to handle sensitive and complex employee relations situations professionally and tactfully.
Excellent organisational and time-management skills, with the ability to manage competing priorities and work autonomously.
Good working knowledge of current employment legislation and its practical application.
Experience working with trade unions is desirable.
Experience within healthcare, social care or the charity sector is an advantage, but not essential.
CIPD qualification (or working towards one) or equivalent practical experience.
Please see the full job description .
Additional InformationApplication & Interview Process
As part of your online application, you will be asked for a CV and complementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: 8 Feb 2026. We encourage you to apply early as we may close the application process sooner, once we receive enough qualifying applications.
Salary: £30,000-35,000 per annum, depending on experience
Contract: Permanent, 35 hours per week
Based: Home-based in Wales and the Southwest with regular travel to our Wales Hospice and Tiverton offices.
Benefits you’ll LOVE:
Flexible working. We’re happy to discuss flexible working at the interview stage.
25 days annual leave (exclusive of Bank Holidays)
Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
Loan schemes for bikes; computers and season tickets
Continuous professional development opportunities.
Industry-leading training programmes
Wellbeing and Employee Assistance Programmes
Enhanced bereavement, family friendly and sickness benefits
Access to Blue Light Card membership
Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help protect the green spaces that matter to every community — forever
Parks, playgrounds, sports fields and green spaces are essential to our physical and mental wellbeing, to thriving communities, and to a healthier planet. Yet too many of these spaces are under threat.
Fields in Trust exists to change that. For over 100 years, we have worked to legally protect the UK’s green spaces so they can never be lost to development. Following our centenary year and the launch of a bold new five-year strategy, we are now focused on growing our impact, strengthening our organisation, and securing our long-term future.
The opportunity
We are seeking a values-driven Director of Finance and Resources to join our Senior Leadership Team at a pivotal moment for the charity.
This part-time role is about far more than numbers. It is an opportunity to use your financial leadership to safeguard green spaces for generations to come — ensuring Fields in Trust has the resilience, systems and governance needed to deliver lasting impact.
You will play a central role in shaping our financial strategy as we diversify income, develop new commercial opportunities, and continue to evolve as an organisation. Alongside finance, you will also provide strategic oversight of our resources, including IT, HR, facilities and risk.
What you’ll do
- Shape and lead a long-term financial strategy that supports our mission and ambitions
- Provide clear, insightful financial analysis and forecasting to inform strategic decisions
- Work closely with trustees and the Finance, Audit and Risk Committee to ensure strong governance, transparency and accountability
- Strengthen and develop the finance function (currently outsourced), embedding robust systems, controls and reporting
- Support the growth of new income streams through financial modelling and commercial insight
- Oversee budgeting, statutory accounts, audit and compliance
- Ensure our IT systems, data and digital infrastructure are secure, effective and fit for the future
- Provide strategic oversight of HR processes, payroll, pensions, facilities, health and safety and business continuity
- Be a key part of the SLT and play a critical role in shaping wider strategy and direction
- Provide clear communication and in-depth support as the key interface between finance and the rest of the organisation
Who we’re looking for
You will be an experienced senior finance leader who combines strong technical expertise with a deep sense of purpose. You might come from the charity, public or private sector, but you will share our commitment to protecting green spaces and public benefit.
You will bring:
- Strategic financial leadership experience at senior level
- A strong understanding of governance, risk and working with boards or trustees
- Experience supporting organisations through change or growth
- A collaborative, inclusive and pragmatic leadership style
- The ability to balance strategic thinking with hands-on delivery in a part-time role
Most importantly, you will be motivated by our mission and excited by the opportunity to make a lasting difference.
Recruitment timeline
Application deadline: Sunday 8th February, midnight
Shortlisting:w/c 16th February
First stage interviews: w/c 23rd February
Second stage interviews: w/c 2nd March
How to apply
To apply, please send your CV and a supporting statement (no more than two pages) to via the link.
If you’d like an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
OKMC/PR/UK-R1
Position title:
The Open Kitchen Manchester Coordinator
Reports to:
UK Programmes Manager
Location:
Manchester
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £35,500.00 per annum (commensurate with experience)
Terms of Employment:
6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)
Application Process & Closing Date:
Send an up to date CV and supporting Covering Letter by Email by no later than 12th February 2026
Approx. Interview & Role Commencement Date(s):
Interviews: As Suitable Applications Received
Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date.
Role: Open Kitchen Coordinator
About the Project
The Open Kitchen is a community-led initiative tackling food poverty and social isolation across the UK. Our kitchens, based in Hounslow (London), Nottingham, and Manchester, provide free, hot, and nutritious meals to individuals and families affected by homelessness, low income, or displacement as refugees.
Operating seven days a week, the Open Kitchen offers more than just food it provides a safe, welcoming space where everyone is treated with dignity and respect.
Each kitchen also serves as a community support hub, distributing essential household items and sleeping bags to those in need.
Through this initiative, we aim not only to alleviate hunger but also to connect service users with pathways to stability, empowerment, and independence.
Key Responsibilities
As part of the Open Kitchen project team, the role will involve ensuring the smooth, safe, and impactful operation of Open Kitchen Manchester. Responsibilities include:
Operational Management
- Oversee day-to-day activities within Open Kitchen Manchester, ensuring the consistent delivery of high-quality, nutritious meals.
- Supervise and observe the cooking facility in the Manchester Open Kitchen, ensuring compliance with hygiene, health, and safety regulations.
- Manage food inventory, kitchen supplies, and procurement processes to ensure sustainability and efficiency.
- Ensure all food standards are followed.
Volunteer Coordination
- Recruit, train, and supervise volunteers to ensure effective service delivery and adherence to health and safety standards.
- Promote a positive and inclusive volunteer culture that reflects the values of compassion, respect, and community service.
Community and Stakeholder Engagement
- Build and maintain partnerships with local food banks, the NHS, job centres, local councils, and rehousing services to offer holistic support to service users.
- Collaborate with community organisations, faith groups, and local businesses to strengthen the project’s reach and impact.
· Collaborating with strategic partners to drive the expansion of the open kitchen concept across multiple locations.
· Leading fundraising initiatives for the open kitchen and managing the facilitation of in-kind donations.
- Represent the Open Kitchen at community events and stakeholder meetings to promote collaboration and visibility.
Beneficiary Support
- Identify service users who may benefit from additional assistance, including access to healthcare, employment, housing, or welfare services.
- Coordinate with relevant agencies to ensure referrals and follow-ups are managed effectively.
Monitoring and Reporting
- Ensure all operational, financial, and compliance records are maintained accurately.
- Monitor performance indicators such as meals served, volunteer hours, and beneficiary outcomes, and report regularly to the management team.
- Support the continuous improvement of service quality and community impact.
- Create and provide daily Open kitchen feedback reports to monitor beneficiary numbers and meal distributions.
What We're Looking For
- A genuine commitment to serving vulnerable and destitute individuals with care and respect.
- Right to work in the UK and a satisfactory Enhanced DBS check, completed before starting the role.
- Warm interpersonal skills, comfortable engaging with people from all walks of life.
- A dependable, team-oriented attitude and availability for weekend shifts.
Why Join Us?
As part of the Muslim Hands family, you’ll help create a place of warmth and friendship for those in need. Your presence will extend beyond service, contributing to a deeper mission of compassion, respect, and community uplift.
If you’d like to support others and be part of something truly special, we’d be honoured to receive your application.
NB: This Job Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.
The client requests no contact from agencies or media sales.
The essentials …
- Permanent, full-time (part-time considered)
- £32,000 - £35,000 (depending on experience)
- Hybrid working with 2 days per week based in our Bath office
- Expected start date of 26th May 2026
The Geological Society Publishing House has an exciting opportunity within the publishing operations team for a ‘Publishing Platform Lead’ to maintain our established flagship publishing platform the Lyell Collection.
Who are we?
Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.
We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.
We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year.
Overall responsibilities / requirements …
To oversee the smooth running of the Society’s publishing platform, which showcases our portfolio of online titles. Reporting to the Head of Publishing Operations (HoPO), you will be chiefly responsible for the management, support and maintenance of the Atypon powered Lyell Collection platform.
You will collaborate with vendors and internal stakeholders to ensure seamless operations and stay up to date with the latest emerging platform technologies. You will be responsible for maintaining the Society’s online publishing platforms, so an understanding of a range of standard integrations, workflows, html and XML is essential.
Key accountabilities
Platform maintenance
- Oversee and maintain the Atypon Web Admin Tool (WAT) for the Society’s scholarly book and journal platform.
- Manage a queue of platform maintenance and change requests, including triage, feasibility analysis, testing and quality assurance.
- Serve as the primary point of contact for reporting platform issues to Atypon (the hosting provider), managing communications, and monitoring the support ticket system to ensure timely resolution.
- Provide technical support and troubleshoot platform issues reported internally and communicate resolution statuses.
- Support development of new platform features and assist with implementation and QA.
- Maintain, validate, edit, and troubleshoot JATS XML while staying current with JATS and NISO standards and ensuring vendor compliance.
- Set up new pages and journal/book series sites within the platform as needed, ensuring all new website content is consistent with site templates and branding.
- Ensure that any new developments are tested and work as per requirements, utilizing the test facilities of the platform via sandbox areas.
Third party tools and services
- Act as the point of contact with vendors who provide supporting or downstream services for the Lyell Collection, e.g. CrossRef, Digital Science, indexing services etc.
- Oversee the smooth deposit of selected content via Zipline into the GeoScienceWorld (GSW) platform, hosted by Silverchair. This is published via multiresolution doi on both the Lyell Collection and GSW.
Accessibility
- Manage web accessibility compliance in collaboration with internal teams and external vendors by overseeing the implementation of necessary improvements in line with publishing standards and directives.
- Check that any changes in XML tagging or online display meet accessibility requirements.
The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.
What we’re looking for …
We recognise that the right person for this role may not meet all of the criteria but may also bring different strengths and experience. If you demonstrate most skills and are eager to work for the Society, please do go ahead and apply.
Essential
- Experience with STM publishing platforms (Atypon greatly preferred)
- Strong working knowledge of JATS (and BITS) XML and HTML
- Experience at working with CrossRef and content registration
- Experience with web accessibility standards (WCAG), including their application in evaluating, developing, or maintaining accessible digital content and platforms.
- Experience in QA testing, issue identification, and reporting to support platform quality and improvement.
- Excellent IT proficiency and full familiarity with the normal range of office/publishing software
- Strong troubleshooting, analytical, and problem-solving skills.
- Skilled in workflow documentation and technical communication.
- Effective facilitator and communicator with both technical and non-technical audiences.
- Organized, deadline-oriented, and able to manage multiple priorities.
- Graduate (or higher) level qualification
Desirable
- Experience with Atypon’s WAT publishing platform experience console
- Experience with Atypon Insights reporting system
- Publishing platform experience
- Multiresolution DOI knowledge
- Experience using ticketed support systems, such as JIRA, Freshdesk, Salesforce
- Google Analytics
- Strong project management skills
- Experience collaborating across teams and an ability to contribute to a culture of continuous improvement
- Experience of working for a learned or professional society (or other charitable organisation with trustees, committees and volunteers)
- Ability to update accessibility statements and VPATs.
Person specification
- Excellent interpersonal skills, and a commitment to collaborative working across the Society
- Self-motivated, proactive, with the confidence to act independently and with a flexible approach
- A commitment to personal development and learning
- Ability to work under pressure and to deadlines, prioritising work accordingly
- Positivity and enthusiasm
A bit about us …
The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognitions scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
How to apply …
To apply for this position, please click the 'Apply' button above to be taken through to our recruitment page with full contact details.
As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:
- Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
- State your initials only in the subject line when sending your application.
- Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.
First round interviews will take place remotely. Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.
All applicants must have the right to work in the UK. We are currently unable to support visa applications.
#publishing #publishing platform #platform maintenance #journals
To support Earth scientists, grow interest in the natural world, and connect science, the profession and society.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Mentivity is seeking 2 Senior Youth Workers to support the delivery of high-quality, safe and engaging youth work sessions for young people across our Southwark youth clubs and school holiday provision. Female applicants are particularly encouraged to apply as part of our commitment to building a diverse and representative workforce.
This role is ideal for an experienced youth work professional who is passionate about empowering young people, creating inclusive spaces, and supporting positive personal, social and emotional development.
About Mentivity:
Founded in 2016 by Sayce Holmes-Lewis alongside co-founders Leon Wright and Tyson Holmes-Lewis, Mentivity is an award-winning, inspirational mentoring organisation that provides aspirational support for young people, schools, families and communities.
Through Mentivity House, we provide a dedicated space for youth development and community engagement, including youth clubs, tailored programmes and respite provision. Our work focuses on raising aspirations, improving life outcomes and ensuring young people feel seen, heard and supported.
What we do:
Youth Work & Mentoring
High-quality, relationship-led youth work that supports young people to develop confidence, resilience and life skills.
Mentivity House & Community Delivery
Inclusive youth clubs, community programmes and safe spaces rooted in the needs of the local Southwark community.
Holiday & Enrichment Programmes
Structured, engaging school holiday provision offering activities, trips, meals and enrichment opportunities for young people who benefit from additional support outside term time.
The Role:
As a Senior Youth Worker, you will play a key role in delivering engaging, youth-led sessions across community and holiday settings. You will build trusted relationships with young people, model positive behaviour, uphold safeguarding standards and contribute to a safe, welcoming environment where all young people can thrive.
You will also support inclusive practice, particularly for young people facing additional challenges or vulnerabilities, and work collaboratively with staff, volunteers and partners to ensure high-quality delivery.
This is a rewarding opportunity to make a real difference within a values-driven organisation that is deeply committed to young people and the communities we serve.
#Senior Youth Worker #Mentor #Youth #Youth Worker #Youth Work #Youth Mentoring #Senior Youth Work
Please submit a cover letter explaining why you want to work at Mentivity and how you meet the person specification for the Senior Youth Worker role. CVs alone will not be considered.
In your cover letter, please include:
Your experience delivering youth work or community programmes
How you support and safeguard young people
Any relevant qualifications or training
Applications should be sent via the CharityJob platform by the closing date. Only candidates who submit a cover letter alongside their CV will be shortlisted.
Mentivity is an inspirational mentoring organisation and alternative educational provision that aims to provide aspirational support for young people.


The client requests no contact from agencies or media sales.
The Cathedral has a particular responsibility to safeguarding children, young people, and vulnerable adults in the Cathedral community. It shares this responsibility with the Diocese of St Albans. This work is wide‑ranging, and the Cathedral Safeguarding Officer (CSO) plays a central role in maintaining good safeguarding practice.
This part‑time role (15 hours per week) becomes vacant as the current postholder retires after four years, with time planned for handover with the person appointed to the role now. The CSO works with senior staff and the governing body to help lead policy development, training, reporting, and compliance with Church of England guidance. They report to the Canon for Mission and Pastoral Care and receive regular professional supervision from the National Safeguarding Team, with occasional networking with other CSOs.
Safeguarding is recognised as a shared leadership responsibility. The CSO meets weekly with senior clergy to review cases and will also work with the newly appointed non‑executive Safeguarding Lead on Chapter, the Cathedral’s governing body.
A core part of the role is promoting safeguarding awareness across the Cathedral community and understanding all activities involving children, young people, and vulnerable adults. The CSO provides professional advice on concerns raised, ensuring responses follow law and national policy, and works closely with diocesan and national safeguarding teams on complex cases. They also ensure appropriate support for survivors and proper management of those who pose risk.
About You
The Cathedral is seeking candidates with strong knowledge and professional experience in relation to safeguarding issues and proven experience working collaboratively in teams.
The post will require some flexibility in working patterns and will therefore require occasional weekend working and the ability to respond to urgent cases.
The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.
How to apply
If you have questions about the post, please contact the Head of HR, Michelle Ovenden. For further details including an application form and job pack please visit the Cathedral website vacancies page.
Applicants should submit a covering letter and application form (which can be downloaded from the cathedral website) to the Head of HR, Michelle Ovenden
Closing date: 20 February 2026
Interviews (in person): 11 March 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Practitioner Psychologist
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Practitioner Psychologist
Location: Based in Croydon. Unfortunately this service does not have step free access.
Salary: £60,000 (Full Time Equivalent) Equivalent 8A NHS Banding
Shift Pattern: 22.5 hours per week, Monday to Friday working between 09:00 - 17:00, although some flexibility may be required at times with service needs. Working days can be agreed upon next stages of the interview process.
About the Role
We're looking for an experienced Registered Practitioner Psychologist with a background in clinical psychology to join our team in Croydon.
The service offers a psychologically informed environment across four sites, providing low to high support forensic mental health services to our residents with forensic mental health needs, complex conditions, and dual diagnosis.
In this role, you will drive the delivery of evidence based psychological assessments and interventions aimed at the rehabilitation and reintegration of our residents into the communities. This is a creative, evolving, and impactful role which works closely with our Group Psychological Lead and wider teams to provide support to staff and at times residents to support in providing a streamlined and psychologically informed service.
Key Responsibilities Include:
- Provide advice, guidance, and support to the team with supporting our residents to overcome personal challenges and create a supportive environment
- Advise and streamline best practices, and enhance the overall skills and expertise of the team to deliver high quality care and support
- Provide clinical supervision to the team
- Provide highly specialised psychological assessments for our residents with mental health and complex needs
- Exercise full clinical responsibility for residents psychological care as a care coordinator within a multidisciplinary team
- Formulate and implement plans for various therapy routes and management of assessing mental health conditions based upon appropriate conceptual frameworks and evidence-based practices
About You
We're looking for someone who is a self-starter, able to proactively encourage, take leadership and ownership for creating a psychologically informed environment. You will be able to communicate highly complex and sensitive information effectively within the organisation and with external partners, collaborating with external stakeholders regularly in a multidisciplinary approach. You will be able to utilise your own expertise and support in empowering the wider team to enhance their skills to deliver a service which is supportive, safe, and in line with best practice for the organisation and external regulatory bodies.
- HCPC Registration is essential
- Post-graduate doctoral level training as a Registered Practitioner Psychologist including models of psychopathology, clinical psychometrics, and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology
- Previous experience working as a qualified clinical and/or forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector we run our services in
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Ability and willingness to show flexibility in working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Harris Hill is delighted to be working with Camphill Devon to recruit its new Chief Executive Officer.
Camphill Devon is a long-established charity providing supported living, residential care and meaningful community for adults with learning disabilities. Set within a unique rural environment featuring multiple residential houses and a 100-acre working farm, Camphill Devon offers a blend of care, independence, therapeutic activity and community living.
The charity provides a vibrant and wholesome environment where people can enjoy the freedom of their rural surroundings, access craft, land and community activities, and play a part in the running of where they live. We are committed to providing the necessary support and facilities through which everyone can choose to live their life, their way.
As Chief Executive, you will:
- Provide strategic, operational and cultural leadership for Camphill Devon, ensuring high-quality, person-centred care, strong governance, financial sustainability and organisational resilience.
- Drive forward organisational improvement, prepare for regulatory scrutiny, and embed a culture of empowerment and accountability across the charity.
If you are inspired and excited by what Camphill Devon does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: circa £80,000 p.a.
Contract: Permanent / Full-time
Location: Hapstead Village, Camphill Devon Community, Buckfastleigh, Devon, TQ11 0JN
How to apply:
Please review the Recruitment Pack for further information about Camphill Devon, the CEO position and for details on how to apply.
Closing date for applications: 9am, Friday 13th February 2026
Both Camphill Devon and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The the engine room that powers grassroots transformation.
You've mastered the art of making things work smoothly – maybe in charity operations, facilities management, or business support. You know that every compliance checkbox ticked, every system optimised, and every pound saved directly translates into changed lives. You're ready to step up into a role where your attention to detail genuinely matters.
We're looking for a Senior Operations Officer who can keep everything running while keeping people at the centre. You'll be the person who welcomes callers seeking help, negotiates charity discounts with suppliers, coordinates staff onboarding, manages compliance, and ensures our Board can focus on strategy. It's operational excellence meets genuine compassion.
What you'll be doing
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Keep our operations safe and compliant – conduct risk assessments, manage health and safety, coordinate facilities maintenance, and ensure we meet all legal requirements.
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Enable brilliant people to do brilliant work – support HR processes from onboarding to exits, manage DBS checks, coordinate team events, and be the go-to person who solves problems.
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Be the first point of contact for people seeking help – answer calls with empathy, direct clients to appropriate support using your knowledge of local services, and ensure no one leaves Grapevine without assistance.
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Support recruitment and governance – process applications through our system, coordinate Board meetings, and provide key liaison support for trustees.
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Drive continuous improvement – review and enhance internal processes, explore AI and automation opportunities, and negotiate contracts that stretch our resources further.
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Manage the everyday essentials – coordinate post, emails, building access, waste collection, vehicle checks, and the hundred other details that keep a charity functioning.
What we're looking for
We need someone who combines operational excellence with warmth, resourcefulness with reliability, and efficiency with empathy.
You'll need:
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Experience in operations, facilities management, HR administration, or business support – ideally in the charity or public sector.
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Proactive problem-solving skills – you spot issues before they escalate and find creative solutions within tight budgets.
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Excellent organisational abilities and meticulous attention to detail.
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Confidence working independently while knowing when to escalate or collaborate.
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Strong IT skills and willingness to explore tools that improve efficiency.
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Understanding of health and safety regulations and risk assessment processes.
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Experience with HR systems, DBS processes, or recruitment support.
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Familiarity with charity governance and Board support.
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Knowledge of facilities management, including building safety and maintenance coordination.
Why Grapevine?
At Grapevine, we believe people in communities are the answer to the challenges they face – and we work alongside them to build power and create lasting change. For 30 years, we've been a nationally acclaimed example of community-led transformation.
You'll join a values-driven team that trusts you to make decisions, celebrates your initiative, and recognises that behind every operational task is a person we're enabling to change lives. We're high-trust, human-centred, and built on shared accountability. We repay out-of-hours effort with TOIL, cherish diverse lived experience, and never lose sight of the people behind the work.
Our offer:
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25 days annual leave plus bank holidays (pro rata)
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8% non-contributory pension (we pay it all)
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Flexible working arrangements
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Employee Assistance Programme
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Supportive culture with continuous learning baked in and real autonomy with genuine support
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A management team role where your voice shapes how we operate
Ready to make operations meaningful?
If you're excited by purpose-led work, comfortable with honest reflection, and believe that systems should serve people (not the other way round), we'd love to hear from you. Apply if you can see yourself as the person who keeps our award-winning work running smoothly while treating every caller, colleague, and compliance requirement with equal care.
Strengthening people, sparking community and shifting power in Coventry and beyond



