Supporter services officer jobs

Lloyds Bank Foundation 

Strategic Communications Lead 

Starting Salary: £60,139 
Contract: Full-time, 18-month Fixed Term Contract (we are open to conversations about flexibility - so please ask) 
Location: London-based role with expectation of hybrid working from our London office 
 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role supporting the transformation of communications across the Foundation. You will help shape how we engage, inspire and connect with priority audiences, ensuring our messaging is clear, consistent and impactful. 

As Strategic Communications Lead, you will play a central role in evolving how we communicate - strengthening our organisational narrative and supporting a shift towards more proactive engagement with new audiences, including colleagues across Lloyds Banking Group and wider stakeholders. 

This is a hands-on role with strategic influence. You will support the development of communications campaigns, processes and ways of working, while leading the delivery of the Foundation’s new website as a core part of our digital transformation. 

About You 

We are looking for someone with strong experience in strategic communications, campaigns or content-led roles, ideally within a complex organisation. You will bring experience of supporting organisational change through communications, alongside strong digital and project delivery skills. 

You will be confident working across teams, managing external suppliers, and developing clear, engaging messaging for different audiences. 

A commitment to equity, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the Candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. If you are a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria, we will invite you to interview. 

We are committed to building a diverse team that reflects the communities we work with. We actively welcome applications from people under-represented in the charity sector, including Black, Asian and minoritised ethnic communities, disabled people, and those with lived experience of the issues our funded charities address. 

Key Dates 

Closing Date: Midday, Monday 25th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Thursday 4th June 2026 

Second Interview: Tuesday 16th June 2026 

We are looking for a highly motivated and organised individual with the ability to manage teams, build strategic relationships with employers to grow the Living Wage network, and develop projects that will grow our accreditations schemes and proactively influence change across a broad range of stakeholders in public life.

• Develop and deliver strategies, working collaboratively across the organisation.

• Direct a team and line manage multiple staff and freelancers, supporting them to deliver projects and contribute to the LWF business plan.

• Monitor and evaluate the impact of our work to refine our strategy, deliver projects effectively and demonstrate the value of the real Living Wage.

• Clearly communicate the evidence for positive change to grow the Living Wage movement. Encourage employers and key stakeholders to become champions of the Living Wage movement.

• Oversee accreditation processes, identify and implement improvements to make our work more efficient.

• Build and manage relationships with key stakeholders, policy makers and employers to support them to pay the real Living Wage and seek accreditation.

• Create, develop and employ the tools and knowledge available to inform and advise employers on implementing the Living Wage throughout their organisation.

Help drive financial sustainability that changes lives

At Allsorts Gloucestershire, we’re committed to tackling the persistent inequalities faced by disabled children, young people and their families. We’re a respected, values-driven charity with a strong local reputation - and we’re looking for a highly capable Financial Controller to help ensure our long-term financial health and sustainability. 

This is a key role with real impact. Working closely with the Head of Operations, CEO and Senior Leadership Team, you’ll take ownership of financial management, reporting and compliance - providing the insight and control that supports confident decision-making across the organisation.

About the role

This is a unique opportunity to combine strategic financial oversight with strong operational control.

You will:

• Lead the production of accurate monthly management accounts, including income and expenditure, balance sheets and cash flow reporting 
• Oversee budgeting, forecasting and financial planning across the organisation 
• Provide financial analysis and insight to support strategic decision-making 
• Ensure robust financial systems, controls and compliance processes are in place 
• Manage payroll, pensions and statutory financial requirements 
• Oversee transactional finance, including accounts payable, receivable and credit control 
• Lead annual audit preparation and maintain strong relationships with auditors and external stakeholders 

This role is ideal for someone who combines technical finance expertise with strong attention to detail, and who is motivated by contributing to a purpose-driven organisation.

What we’re looking for

We’re looking for someone who is both analytical and dependable, with the confidence to manage complexity and provide clear financial leadership.

Essential Experience

• AAT Level 4 (or equivalent experience)
• Proven experience in a finance role with responsibility for financial management and reporting
• Strong knowledge of accounting principles, financial controls and payroll processes
• Experience of producing management accounts, budgets and forecasts 
• Proficiency in finance systems (e.g. Xero), Excel and Microsoft Office 
• Experience of audit preparation and regulatory compliance

Desirable Experience

• Part-qualified or qualified (e.g. CIMA, ACCA)
• Understanding of the charity sector and SORP accounting requirements

Why join Allsorts?

• Make a real, lasting impact in the lives of disabled children and families 
• Join a genuinely influential role within a respected local charity 
• Be part of a supportive, values-led organisation with a clear social purpose 
• Work closely with senior leadership and contribute to long-term sustainability 
• Strong commitment to inclusion, accessibility and lived experience 

We actively welcome applications from disabled people and parent/carers of disabled children and young people.

Recruitment Process & Timeline

CLOSING DATE

17th May 2026

STAGE 1 INTERVIEWS

w/c 1st June 2026

In-person, Stroud

STAGE 2 INTERVIEWS

w/c 15th June 2026

In-person, Stroud

We aim to provide a positive and transparent recruitment experience and will keep you informed throughout the process.

Our Commitment to Inclusion

We actively encourage people with disabilities and from diverse backgrounds to apply for our jobs. Our offices and interview space are fully accessible, with a Changing Places toilet and accessible parking. All job literature is available in alternative formats upon request. We welcome potential applicants to have a conversation with us about any interview adaptations they may need. 

Safeguarding & Practical Requirements

• Appointment is subject to an Enhanced DBS check. 
• The role is based onsite at our offices in Stroud, Gloucestershire.  

Interested?

Please see attached Recruitment Pack for full job description and person spec for the Senior Programme and Network Lead.

This role leads our work across Birmingham at an exciting moment. We are developing a participatory, community-centred approach to analysing the city's economy, identifying opportunities for change and coordinating alliances to act on them. This means bringing together mixed groups, including grassroots changemakers, researchers, funders and other partners, and facilitating processes that help people make sense of complex information together, find common ground and make decisions about collective priorities. The role requires someone who can hold these processes well: strong facilitation skills, communicating complex ideas accessibly, building trust across groups, sustaining momentum over time and helping diverse coalitions move from analysis to strategy to action.

The Senior Programme and Network Lead will develop and deliver initiatives that support a growing movement for economic justice across the city, with a particular focus on building support and engagement amongst grassroots changemakers and communities experiencing economic injustice. It will manage projects and resources, conduct programme development and delivery, oversee outreach and partnerships, changemaker recruitment and contribute to fundraising, ultimately playing a key role in shaping our regional impact. This position is crucial in coordinating our work across Birmingham and driving meaningful collaboration with local and national stakeholders, in particular working collaboratively with Economic Justice Brum, a long-standing initiative working on local economic systems change.

Are you an experienced Manager looking for a values‑driven leadership role with real social impact?

Can you:

• Provide operational leadership across governance, compliance and member services
• Manage and develop a small, high‑performing, values‑driven team
• Work closely with the CEO to deliver the organisation’s strategy and future growth
• Strengthen systems, processes and cross‑team collaboration
• Engage with stakeholders and support best practice across the Almshouse movement

Do you have:

• Proven operational leadership experience in a charity, housing or membership organisation
• Strong understanding of governance, risk and regulatory compliance
• Collaborative, organised and mission‑driven with excellent communication skills

Why join Almshouse Association:

• Purpose‑led organisation with national impact
• Friendly, high‑performing team and inclusive culture
• Opportunity to make a real difference to people and communities

If you feel you have relevant skills and experience, please submit your CV and supporting statement via the Charisma Charity Recruitment website. 

Closing date for applications: 26th May 2026

Please note that applications will be reviewed as they are received, we therefore encourage early applications as we may progress candidates to interview before the application deadline.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

Job Title:  Safeguarding Development Manager

Salary: £35,831.71 per annum, which is pro rata of £48,235 per annum, Band G, Level 3 inclusive of OLW.

 Location: Gilwell Park, Chingford, London (with hybrid working) 1 day present in office per week; that includes in-person Team Meetings/Trainings

Contract Type: Fixed Term contract for 12 months (Maternity Cover)

Working Hours: 26 hours per week (3.5 days)

About The Role:

We’re looking for someone to help us keep young people safe by improving how we work across our safeguarding services.

In this role, you’ll lead a small team and help us learn from our work so we can keep getting better. You’ll work with others across Scouts and beyond to make sure our support is clear, effective and up to date.

As the Safeguarding Development Manager, Key Responsibilities:

• Lead and support a team of Safeguarding Development Officers
• Plan and deliver projects that improve safeguarding practice
• Review cases and use learning to improve processes
• Use data to spot trends and guide improvements
• Work with colleagues, volunteers, families and external partners
• Help develop and update safeguarding policies, guidance and content

What you’ll bring as our Safeguarding Development Manager:

• Experience in managing projects or improving services
• Confidence using data to support decisions
• Strong communication and relationship-building skills
• Ability to manage priorities in a busy environment
• Good attention to detail
• Experience in safeguarding, welfare, or a similar area

 You are:

• Committed to delivering a high-quality, people-focused service
• Open, honest and able to work well with different people
• Confident working independently, with support when needed

Benefits include:

• 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas (Pro-rata)
• Double-matched pension up to 10% of gross salary
• Generous family leave and support as a family-friendly employer
• Access to our Learning & Development hub for ongoing training
• Recognition as Charity of the Year (Charity Times Awards 2022)

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Wednesday 13th May 2026

Interviews will be held in person at Gilwell Park, Chingford, on Friday, 22nd May 2026.

Strictly no agencies!

The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Location: Telford

Mentored by: Teaching, Learning and Assessment Coordinator

Type of Employment: Full-time

Hours of Work: 40 hours per week

Days of work: Monday – Friday

Pay Level: £31,080

In this role, you won’t just teach our Change Curriculum— you’ll change trajectories by becoming a trusted role model, advocate, and guide, helping young people develop the skills, resilience, and confidence they need to progress into education or training, employment, and independence.

If you are empathetic, resilient, and driven to make a real impact, this is your opportunity to transform lives and shape futures

Some of the key responsibilities include:

• Deliver our Change Curriculum
• Plan fun and engaging lessons that consider individual learning needs and abilities.
• Monitor progress, engagement and achievement.
• Use data to identify learning gaps and plan targeted improvements.
• Develop and evaluate course materials and curriculum delivery.
• Report outcomes to the Teaching, Learning and Assessment Lead.
• Work closely with the Teaching, Learning and Assessment Lead to set priorities.
• Contribute to initiatives that promote inclusive and differentiated teaching.
• Support a culture of psychological safety, vulnerability-based trust and a clear purpose.
•  

Our Benefits:

• 10 weeks paid holiday per year (during school holidays)
• Vitality Health package (with no employee excess to pay on claims)
• Royal London Pension Scheme
• Job valuations to ensure competitive salaries
• 45p per mile for any work related journeys
• Annual 2 night staff Getaway
• Christmas spending voucher
• Regular social activities
• Annual Employee Wellbeing budget
• Occupational Health Offer
• Enhanced maternity, paternity, adoption and shared parental leave policies
• Foster & Kinship Policy – time off for training
• Time of for fertility/IVF treatments & appointments
• Bespoke CDP Opportunities

What to expect from the recruitment process:

1. Application form submitted and reviewed by the panel
2. Shortlisted candidates invited to a first stage interview
3. Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
4. Candidate selection – the panel will review any applications and a selection decision made
5. Recruitment Manager will make contact with applicants to let them know the outcome of their interviews

All applications must be submitted by 15th May 2026 with interviews being held the following 2 weeks. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)

For more information on this role and our organization please visit our website.

Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.

The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team for a 12-month contract. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will be experienced and confident in working to tight deadlines, responding to last-minute changes, and prioritising competing demands in a high-profile environment. They will be motivated to amplify the Living Wage Foundation’s mission of tackling low pay and insecure work.

The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact. 

In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities.  You will report to the Head of Communications.

As a senior leader, you will be responsible for managing and allocating part of the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact.

The Director of Finance & Planning is a member of the senior management team and key Board liaison, responsible for supporting the organisation to deliver a sustainable financial and operating model. Therefore, the role is key at both the strategic and operational levels, including finance & planning, operations, HR and IT. 

Main responsibilities

Board representation and liaison

• Act as the key focal point for the Finance, Audit and Risk Committee, including liaison with the Treasurer on agendas, producing relevant papers and tracking/implementing agreed action points
• Attend People and other Committee meetings as required 
• Attend board meetings and produce board papers where required
• Ensure company secretarial requirements are met for Bond, including Companies House and Charity Commission filings. 

Ensure appropriate financial governance framework is in place

• Ensure that appropriate financial controls, systems and resourcing are in place that meet the needs of the organisation, adapting as these evolve over time 
• Oversee regular review of finance/HR/operations policies and related staff hand-books, ensuring appropriate updates are made as needed and communicated to stakeholders as necessary 
• Ensure timely, accurate and insightful monthly management reporting is produced for the organisation 
• Provide updates on Bond’s finances to SMT and staff as required, at least quarterly 
• Enable accurate and timely financial reporting to funders in line with funding agreements. Maintain oversight of basis for allocation of costs and staff time to restricted grants 
• Take ownership of the year end external audit, leading the audit relationship and overseeing accounts production and sign off 
• Maintain Bond’s reserve policy, tracking financial position against agreed target and ensuring annual review of policy and target level with Trustees 

Provide organisational leadership on Finance, Operations and HR 

• Provide leadership and line management to the Finance, Operations & Effectiveness team. Provide support and oversight on day-to-day activities of the team as needed.
• Represent functional areas within the Senior Management Team
• Actively engage with staff reps and wider staff team to build organisational understanding of Bond’s finances and HR policies 
• Support development of funding proposals, ensuring realistic and accurate budgeting and seeking to maximise organisational cost recovery 
• Provide support to teams across Bond, and the finance manager, in grant management and reporting
• Provide authorisation for payments as appropriate to the scheme of delegation 
• Demonstrate a commitment to anti-racism, diversity, equity and inclusion

Lead Bond’s planning and budgeting process 

• Own Bond’s medium term financial plan, regularly updating the financial outlook across both restricted and unrestricted funds and supporting SMT discussions to ensure long term financial sustainability of Bond 
• Lead on the annual planning and budgeting process, ensuring that team plans and budgets align and support delivery of the organisational strategy 
• Work with SMT to ensure that teams are able to demonstrate and quantify their impact
• Provide support to project managers in developing and managing budgets
• Meet regularly with budget holders to review management accounts for their areas of responsibility
• Reforecast income and expenditure, and review progress against team plans, at least quarterly to ensure visibility of performance and allow in-year correction where needed

Legal and risk management

• Maintain the organisational risk register, updating with SMT regularly and reporting onwards to the Board 
• Monitor risks owned by Director of Finance & Planning, ensure that required actions are being taken and report any change in risk profile to the CEO, SMT and the Board
• Organisational lead on data protection 
• Review material contracts before signature, to assess financial and operational risks, and seeking external legal counsel where needed 

Day-to- day finance tasks 

• Due to size of Bond and the small finance team, Director of Finance & Planning is required to undertake day to day finance tasks as needed, such as: 
• Oversee, review and sign off on payroll, pension and taxes including monthly payroll journal to allocate costs to grants 
• Review and sign off bank reconciliations and journals raised by the Finance Manager 
• Overhead allocations to grants 
• Donor financial reporting production and review 

Person Specification

Required 

• Qualified accountant (CIMA, ACA, ACCA or equivalent)
• Senior management experience, including leadership of multi-function teams and liaison with Trustees 
• Strong understanding of charity accounting, including restricted grant management 
• Experience of managing HR professionals or experience of a wide range of HR matters 
• Demonstrable commitment to anti-racism, diversity, equity and inclusion 
• Enjoy holding both strategic view and hands-on operational tasks 

Desirable 

• Experience of setting measures to track impact as well as broader organisational KPIs 
• Salesforce experience (Certinia finance a bonus) 

Benefits

Bond offers a competitive salary and benefits package including: 

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year 
• 7% pension contributions (staff pay 3.5%)
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month) 
• Staff Development days 
• Perk Box access 
• Employee Assistance Programme 
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family) 
• Interest free season ticket loan 

How to Apply

To apply submit your CV and cover letter by 18th May 2026

In the cover letter we expect you to set out:

• Why you are interested in this role
• How you meet the role requirements
• Your understanding of equity, diversity, inclusion and why it matters in this role

To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement.

Key Responsibilities

1. Leadership & Management

• Provide clear leadership to the administrative and domestic team
• Foster a positive, inclusive, and accountable workplace culture
• Oversee recruitment, retention, and development of staff
• Implement systems and processes to support high quality care and improve operational efficiency
• Ensure effective use of clinical systems and digital services
• Lead on policies and HR processes

2. Strategic Oversight

• Contribute to and implement the organisation’s strategic plan
• Identify growth opportunities and service improvements
• Monitor performance against KPIs and drive continuous improvement
• Lead change management initiatives

3. Quality & Compliance

• Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements)
• Oversee audits, inspections, and action plans
• Maintain high standards of clinical governance and safeguarding
• Ensure robust policies and procedures are in place and followed

4. Operational Management

• Ensure safe staffing levels and effective rota management for the administration and domestic team
• Monitor occupancy levels and admissions processes
• Manage incidents, complaints, and risk effectively

5. Financial Management

• Manage budgets, financial planning and reporting
• Monitor income streams including OCC contracts and self-funding residents.
• Work with accountants and the finance officer to ensure financial stability
• Ensure efficient use of resources without compromising care quality
• Identify opportunities to improve income generation and operational efficiency.

6. Procurement & Resource Management

• Lead procurement strategy for equipment, supplies, and services
• Negotiate contracts and maintain supplier performance
• Ensure value for money and compliance with procurement policies

7. Stakeholder Engagement

• Build strong relationships with families, and external partners
• Liaise with local authorities
• Represent the organisation professionally in all interactions

8. Safeguarding & Risk Management

• Ensure robust safeguarding practices are embedded
• Lead on risk assessments and mitigation strategies
• Promote a culture of safety and transparency

Person Specification

Essential Qualifications & Experience

• Proven experience in a senior management role within health or social care
• Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards)
• Demonstrable experience in staff leadership and team development
• Experience in financial management and budget control
• Experience in procurement and contract management

Desirable

• Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care)
• Experience managing care services

Skills & Competencies

Leadership

• Strong, confident, and empathetic leadership style
• Ability to motivate and inspire teams

Strategic Thinking

• Ability to think long-term and align operations with organisational goals
• Data-driven decision-making

Communication

• Excellent verbal and written communication skills
• Ability to engage effectively with diverse stakeholders

Operational Excellence

• Strong organisational and problem-solving skills
• Ability to manage competing priorities

Financial & Commercial Awareness

• Understanding of budgets, cost control, and financial reporting
• Commercial awareness in procurement and service delivery

Personal Attributes

• Compassionate and values-driven
• Resilient and adaptable
• High integrity and professionalism

Key Performance Indicators (KPIs)

• Regulatory inspection ratings (e.g. Care Quality Commission)
• Occupancy rates
• Staff turnover and retention
• Budget adherence
• Resident and family satisfaction

Working Conditions

• On-site role, with participation in the on-call rota out of hours

Other Requirements

• Enhanced DBS check
• Right to work in the UK

Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team.

Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on.

Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.

Groundwork is the community charity with a green heart. We believe that big global issues – the economy, the environment – have a big local impact. Groundwork operates throughout the UK helping communities find practical solutions to the challenges they face. 

Sessional City & Guilds Assessor

Salary: £20 per hour
Term: 8 week period initially – 3 days (22.5 hours) per week depending on the projects available and your preferences.  
Location: based in Bedfordshire

We are looking to recruit an experienced Level 3 City & Guilds teacher/assessor to support our communities and participants with Horticulture and Employability. The successful candidate will assist our Project Officers to deliver sessions and to then to assess the progress of participants as required by C&G

Work will take place over an 8 week period and it is expected that approximately 2 days per week would be on practical delivery and 1 day per week would be spent in the classroom.

A City and Guilds level 3 qualification is essential for this role.

Groundwork East is an equal opportunities employer and welcomes applications from all members of the community.

Appointment to this role is subject to an enhanced record check through the Disclosure and Barring Service (DBS).

This is a unique opportunity to play a pivotal role in a growing, values-driven charity supporting people facing and experiencing homelessness in Milton Keynes. Reporting directly to the CEO, you will take full ownership of our financial operations, ensuring strong financial stewardship while helping shape the organisation’s future.

This is a standalone, hands-on role suited to someone who enjoys working autonomously, taking initiative, and contributing beyond the numbers. Your work will directly enable us to deliver vital services, respond to need, and grow sustainably.

About the role
You will lead all aspects of financial management, providing clear insight and robust systems to support decision-making across the charity. From day-to-day operations to strategic planning, you’ll be a trusted partner to the CEO and wider team.

Key responsibilities include:

• Managing day-to-day finances, including cashflow, banking, payments, and reporting (Xero)

• Preparing monthly management accounts, forecasts, and budget analysis with clear, meaningful commentary

• Leading the annual budgeting process and supporting budget holders

• Managing payroll, pensions, and HMRC submissions

• Preparing year-end accounts and liaising with auditors/independent examiners

• Supporting fundraising through financial modelling and funder reporting

• Ensuring compliance with charity and company financial regulations

• Overseeing insurance, licences, and financial governance requirements

• Submitting Gift Aid claims and maintaining the fixed asset register

• Attending Board meetings to present financial updates and provide insight

This role offers the chance to strengthen and shape financial processes within an ambitious and evolving charity.

About you
You’ll be an experienced and confident finance professional who is comfortable working independently and communicating with colleagues at all levels.

You will bring:

• Proven experience in a Finance Manager (or similar) role

• Strong working knowledge of Xero and Excel

• Experience preparing accounts for audit and managing budgets

• Ideally, experience within a charity or not-for-profit setting

• The ability to translate financial information into clear, practical insight

• A proactive, solutions-focused approach and excellent organisational skills

Above all, you’ll share our values and be motivated by the opportunity to support people to rebuild their lives.

What we offer

• Salary: £35,500 – £38,000 pro-rata (depending on experience)

• Hours: 20 hours per week (hybrid working)

• Holiday: 25 days plus statutory days (pro-rata)

• Additional benefits: Pension, on-site parking, employee discount scheme

Please note: All direct or speculative applications to UnityMK will be forwarded to Debbie Burbage Recruitment as part of our exclusive partnership.

The Events Assistant is a dynamic role centred on supporting the work of Hereford Cathedral’s Events Department. The Events Department’s core aim is to support the demand for income generating events and venue hires, such as light shows, silent discos, and multiple days of concerts, whilst also maintaining our programme of community, charity and missional engagement events and projects. These events help to anchor Hereford Cathedral’s identity as a space for all and a centre of the community, city and county.

The Events Assistant will join the department at an exciting time as we plan ahead for flagship events including the Medieval Hereford Festival over the summer, The Mysteries play in the Autumn and the ever-popular Christmas Fair. This is an exciting position in a busy department, ideal for a sociable and professional individual with attention to detail, initiative and a positive mindset.

KEY REPONSIBILITIES FOR THE ROLE

• Provide administrative support for the Events Department, including processing booking forms, email and phone enquiries, internal event forms, diary bookings, meeting agendas and minutes, float requests, and preparing for invoicing.

 • Provide practical administration of bookings for the smaller venues on the cathedral site. This involves clear communication with hirers, liaison with the catering team and acting as a warm and welcoming host when hirers arrive on site. The role also includes playing a key part, alongside the Events Manager and Marketing Department to increase corporate and private small venue hire bookings.

• Communicate effectively and professionally with external clients and venue hirers to ensure all details and arrangements for their events are obtained during the booking process, and ensure this is reported to the Events Manager and subsequently other cathedral staff.

• Assist the Events Department to effectively oversee and provide practical and administrative support for events run by other cathedral departments, such as Music, Education and Library and Archives. This will include regular support of the Education Department’s weekly ‘Cathedral Seedlings’ toddler group.

• Produce monthly notes for the cathedral Vergers which outline upcoming events. • Assist the rota and safety briefing preparation and be a key point of contact for the voluntary Commercial Event Steward team.

• Assist the Events Department and Visitor Engagement Manager with the CRM Box Office system ‘Spektrix’. This will include occasional event building and box office ticket sale duties.

• Support the Events and Development Officer to facilitate the successful running of the Escape Room, Escape Room Volunteers and delivery of sessions.

• Providing practical hands-on support on event days and sometimes acting as lead when the Events Manager or Events and Development Officer are not present. This will involve set-up and pack-down, front of house duties and steward, staff and venue hirer liaison. Setting up for events is a practical task which will require an organised person who takes initiative, who is active, physically fit and able to move light furniture (tables, chairs, tech equipment) when required.

General Attributes:

• To ensure compliance with the Cathedral’s safeguarding policies and procedures, including attaining a satisfactory DBS check and undertaking safeguarding training to the level required for the role.

• To ensure compliance with all other Cathedral policies and procedures, in particular the Health and Safety policy and the Conduct and Standards policy.

 • To successfully complete and keep up to date all training as deemed necessary for the role by the Line Manager and the Health and Safety Officer.

• To maintain an effective relationship across the whole cathedral community.

• To work towards fulfilment of the strategic priorities of the cathedral as they relate to your role.

• To work in accordance with our Cathedral core values of love, grace, integrity and service and the behaviours associated with them. The above is not an exhaustive list of duties, and you will be expected to perform different tasks necessitated by changes in your role within the developing ministry and objectives of Hereford Cathedral.

PERSON SPECIFICATION

ESSENTIAL

• Good standard of education to GCSE level or equivalent

• Ability to carry out various physical tasks, including being able to climb step ladders, move light furniture, such as chairs and tables, and provide swift emergency assistance during events

• Confident user of ICT systems, including Microsoft Office (Outlook, Excel, Word, PowerPoint)

• Good organisational skills, attention to detail and the ability to work efficiently to deadlines

• Communicate effectively in English, both written and verbally

• Good team player but able to work alone, use own initiative and know when to seek advice

• Excellent communication and interpersonal skills

DESIRABLE

• Previous experience of working for events, visitor engagement, hospitality, retail or community/ charity organisations

• Previous experience of delivering excellent customer service

• Previous experience of working with a ticketing box office system such as Spektrix.

• Hold a current First Aid at Work qualification, or a willingness and ability to attain one

• Understanding of Health and Safety legislation

REMUNERATION & BENEFITS

The position will command a starting salary of £23, 478 per annum.

OUR STAFF ALSO ENJOY

 • 33 days holiday (inclusive of bank holidays)

• 35 hour week – flexible/hybrid working possible

• Pension benefits of 8% employer contribution

• Employee Assistance Programme

• Free parking (subject to availability)

• A pleasant working environment within historic buildings

• The camaraderie of supportive and friendly colleagues

• Responsibility and independence in a small team

• Opportunities for continuing professional development

• Discounts in the on-site café and shop

MediCinema is a unique and pioneering charity working at the heart of NHS hospitals to improve the wellbeing of patients, families and carers through the transformative power of cinema. For 25 years, we have brought the magic of film to people experiencing some of the most difficult moments of their lives—helping to reduce pain, anxiety, stress and loneliness, and offering a vital sense of normality, connection and hope.

Operating fully accessible cinemas built inside hospital environments, our state-of-the-art spaces accommodate hospital beds, wheelchairs, and essential medical equipment, ensuring a safe and supportive experience for patients of all ages and backgrounds. Thanks to strong partnerships with major film studios and distributors, we screen the latest releases every week, free of charge, for thousands of patients across the UK.

MediCinema’s national footprint continues to grow, with cinemas across the UK, including London, Newcastle, Glasgow, Newport and Liverpool. Recognised with BAFTA’s Outstanding British Contribution to Cinema Award in 2025, we are now entering an exciting phase of strategic expansion—aiming to establish a MediCinema in every NHS region across the UK.

To ensure our growth is supported, we are seeking a values-driven Director of Finance and Business Operations to join our senior leadership team at a pivotal moment in our growth.

Director of Finance and Business Operations

MediCinema

London Bridge (3 days per week) + Hybrid working

Up to £72,000

The role

Reporting to the CEO, this new role will ensure MediCinema’s financial strength, operational excellence and people-centred culture as we consolidate our recent growth and proceed with our plans for more sites across the UK. You will lead finance, HR and organisational operations, overseeing systems, compliance and high-quality corporate services that support our national expansion.

From financial planning and audit, to overseeing IT and digital development, to ensuring a solid HR strategy and people practices, you will ensure the infrastructure behind our therapeutic services remains robust, efficient and future-ready. A hands-on leader (supported by external experts), you will bring clarity, rigour and creativity to a purpose-led charity striving to improve patient experiences across the NHS.

About you

We are seeking a collaborative, ambitious and hands-on leader with:

• Solid experience overseeing finance functions, budgeting, forecasting and statutory reporting
• A strong understanding of HR, operations, compliance and governance in small or growing organisations
• Excellent project management skills and a proactive, solutions-focused approach
• The ability to build supportive, trusting relationships across a small, dedicated team and with external advisors
• A deep connection to MediCinema’s mission and values: Care, Connect, Create

Experience in the charity, health or social impact sectors, as well as an accounting qualification, are desirable but not essential.

How to Apply

For further information, to access the appointment brief and to apply to this role, please visit the Prospectus website.

If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors Anna Gardet or Erica Ritchie via email with a copy of your CV.

Recruitment Timetable 

Deadline for applications:  Sunday 10th May 2026

Interviews with Prospectus: 15-21st May 2026

Engagement sessions with senior leadership team: 29th May 2026

Interviews with MediCinema: Week commencing 1st June 2026