Jobs in Cobham
An exciting opportunity to join the Rank Foundation team in London or Penrith as Head of Impact, Partnerships & Place.
The Head of Impact, Partnerships & Place is a senior leadership role responsible for driving collaboration & partnerships and ensuring measurable social impact. This position combines strategic vision with operational excellence to advance the Foundation’s mission. Our mission is rooted in trust, respect, and a belief in the collective power to drive positive change.
The creation of the Head of Impact, Partnerships and Place marks a pivotal moment in our journey. It signals our ambition to deepen how we understand, evidence and learn from our impact, and to use that learning to continually strengthen what we do. The role will ensure our place-based work is shaped by insight, collaboration and long-term thinking, so that communities have the best possible opportunities to thrive. By building strong partnerships with funders and collaborators, this role will help us grow and scale our work in ways that are purposeful and sustainable.
Please download the Recruitment Pack for the full description of the post and further information.
Key Responsibilities
Impact Measurement
o Design and oversee frameworks for monitoring and evaluating strategic outcomes.
o Prepare and present impact reports to stakeholders, ensuring transparency and accountability.
o Support the wider staff team in gathering data to inform and underpin the Impact Framework.
Partnerships Development
o Build and maintain partnerships with RankNet members, other funders, government, and community organisations.
o Negotiate and manage collaborative projects to maximise reach and effectiveness.
Place-based Programmes
o Lead the place-based programmes (currently Plymouth and Sunderland) and design frameworks for monitoring and evaluating strategic outcomes.
o Collaborate with other funders and partners to achieve shared goals.
o Represent the Foundation at local, regional, and national events that focus on place-based work.
Community Engagement
o Develop and implement strategies to strengthen relationships with RankNet members, partners, and funders.
Strategic Leadership
o Contribute to organisational strategy, identify emerging trends and opportunities for social impact.
o Translate organisational strategy into clear, measurable objectives, ensuring alignment across teams and programmes.
o Manage strategic risk in relation to funders and partnerships, reputation and delivery, ensuring ethical, inclusive and sustainable practice.
Advocacy and Representation
o Serve as the public face of the Foundation at funder and partnership events.
o Advocate for causes aligned with the Foundation’s mission.
If you would like to apply, please state the role you are applying for and send your CV together with a supporting statement no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role to recruitment@rankfoundation. com
To assist us in our commitment to equality, diversity and inclusion in the workplace, we would be grateful if you could complete our EDI Form.
The client requests no contact from agencies or media sales.
Are you passionate about working for climate and migrant justice?
Would you like to work for the most exciting student campaign organisation in the UK?
Do you want to develop your skills as a campaigner?
If so you will definitely want to apply for our renowned 2026 intern programme.
The client requests no contact from agencies or media sales.
Our Second Home (OSH) is the UK’s youth movement for people with refugee backgrounds. We support young people to build community, become leaders, and flourish into adulthood in the place they call home.
Each year, hundreds of young people from dozens of countries and living in London & Bristol take part in our residential programmes, leadership training and youth hubs. Our residentials are often the first step – immersive, relationship-rich spaces where young people connect, reflect and begin to see themselves as leaders. From there, many move into leadership training and take on volunteer roles within the movement.
Our work is youth-led and rooted in lived experience. We are now implementing our 2025–2028 strategy, focused on strengthening quality, embedding learning and ensuring our growth is sustainable and safe.
The Head of Programmes is a senior leadership role, reporting to the CEO and managing two senior colleagues. You will hold responsibility for the quality, coherence and safeguarding of all programme activity.
Responsibilities (abridged - see attached job description)
Programme Leadership & Strategy in Practice
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Lead implementation of OSH’s 2025–2028 programme strategy.
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Oversee the design, quality and coherence of residentials, leadership training and hubs.
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Take operational responsibility for residential delivery, including participant referrals, recruitment of staff and freelancers, programme content and educational standards.
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Attend and lead approximately five residential programmes per year.
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Identify opportunities to strengthen youth engagement and leadership pathways as the organisation scales.
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Ensure programme data is accurately recorded and used to improve delivery.
Team Leadership
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Line manage the Communities Manager and Leadership & Volunteering Manager.
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Provide structured supervision, clear objectives and professional development support.
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Ensure strong coordination between hubs, residentials and leadership pathways.
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Build a culture of accountability, reflection and continuous improvement.
Safeguarding & Welfare
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Act as Deputy Designated Safeguarding Lead and serve as DSL at events as required.
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Ensure safeguarding practice is robust, consistent and embedded across all activities.
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Respond to safeguarding and behavioural issues appropriately and oversee safe recruitment processes.
Partnerships, Budget & Oversight
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Maintain referral partnerships and represent OSH externally where appropriate.
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Hold programme budgets within agreed limits and ensure financial discipline.
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Embed monitoring, evaluation and reflective practice across the programme team.
Experience & Competencies (abridged - see attached job description)
Essential
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At least 5 years’ experience in youth or youth-centred programming, including residential or intensive settings.
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Experience designing and delivering leadership development or informal education programmes.
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Strong facilitation and training skills.
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Demonstrable experience managing staff and developing teams.
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Strong understanding of safeguarding practice and willingness to act as Deputy DSL.
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Experience working with young people from refugee or asylum-seeking backgrounds, or strong understanding of the issues affecting them.
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Ability to balance strategic oversight with hands-on delivery in a part-time senior leadership role.
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Strong organisational skills and commitment to inclusive, youth-led practice.
Desirable
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Level 3 Safeguarding training.
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Experience managing programme budgets.
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Experience contributing to organisational strategy or scaling programme models.
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Familiarity with Google Workspace, Beacon CRM, MyConcern or similar systems.
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Lived experience of migration or displacement.
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionWe’re looking for 2 dynamic New Partnerships Leads to help us secure the transformational corporate partnerships that will shape the future of end-of-life care across the UK.
You’ll be at the forefront of Marie Curie’s high-value fundraising strategy, responsible for securing six- and seven-figure partnerships across priority sectors. You’ll lead the full business development and sales cycle from outreach and lead generation to pitch, proposal, and close.
You’ll manage your own portfolio of high-value prospects, build a robust pipeline, and cultivate relationships with senior stakeholders across major UK brands. One of the roles will also line-manage New Partnership Manager, supporting them to deliver their own income targets.
This role is perfect for a self-starter. Someone who can spot opportunities, open doors, and build long-term, commercial strategic partnerships that deliver income, influence, and national brand impact.
Please let us know during your application which role you want to apply for!
In this role, you will:
- Leading the development and delivery of sector-specific strategies to secure new high-value corporate partnerships.
- Generating and converting your own leads through proactive outreach, networking, and market insight.
- Managing the full business development cycle: prospecting, cultivation, proposal writing, pitching, negotiation, and closing.
- Building strong relationships with senior corporate stakeholders, trustees, volunteers, and internal teams.
- Creating compelling, commercially focused proposals, applications, and pitch materials tailored to each prospect.
- Developing innovative partnership concepts across CRM, sponsorship, brand partnerships, cause-related marketing, and strategic collaborations.
- Presenting confidently to senior audiences and representing Marie Curie at events, meetings, and networking opportunities.
- Supporting and motivating team members, contributing to a high-performing, collaborative culture.
Skills Needed
- A proven track record of winning or managing corporate partnerships worth £100k+.
- Experience securing six- or seven-figure partnerships across Charity of the Year, CRM, sponsorship, or strategic partnership models.
- Strong experience in business development, including cold outreach, lead generation, and pipeline management.
- Ability to build relationships quickly and credibly with senior stakeholders across sectors.
- Exceptional communication skills written, verbal, and presentation with the ability to influence at all levels.
- Experience writing high-quality proposals, applications, and pitch decks.
- Strong networking ability and confidence representing an organisation externally.
- Commercial understanding of brand strategy, retail, consumer partnerships, and cross-sector collaboration.
- A self-starter mindset: proactive, resilient, and motivated to build new opportunities from scratch.
- Excellent organisational skills and the ability to manage multiple projects at pace.
This is your chance to play a pivotal role in helping Marie Curie reach its goal of raising £9.5 million in corporate income next year and to build partnerships that change lives.
Please see full job description
Application & Interview Process
- As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications:
Salary: £42,000 - £45,000 (plus London allowance of £3.5k (subject to eligibility)
Contract: Full time, 35 hours per week
Based: Homebased (outside of London) 1 day per month in office for meetings
London based 2 days per week in London HQ
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
About the role
The Support Advisor will be at the forefront of our future-focused, one-route-in enquiry model.
As the first point of contact for members and customers, you’ll confidently diagnose needs, triage enquiries to the right services or specialist partners, and deliver a seamless, technology-enabled experience at scale.
Commercially aware and insight-driven, you’ll play a key role in driving organisational growth by identifying opportunities across consultancy, training, events and more—moving beyond reactive support to proactive, high-impact engagement.
Key responsibilities
- Manage high-volume phone and digital enquiries with professionalism and agility, delivering a consistent, high-quality customer experience across all touchpoints.
- Diagnose needs and triage customers to appropriate NCVO services or partners, identifying cross-selling opportunities and contributing to income targets.
- Maintain accurate, high-integrity CRM data to support insight and service innovation.
- Embed and utilise emerging AI tools to resolve routine queries efficiently.
This is an exciting opportunity for an ambitious, customer-focused professional who thrives in a fast-paced environment and wants to help shape the future of member engagement.
Your background
- Experience in a high-volume customer service, membership or contact centre environment.
- Strong communication skills, with confidence handling phone and digital enquiries professionally and efficiently.
- Proven ability to diagnose customer needs and triage or signpost to appropriate services.
- Commercial awareness, with experience identifying cross-selling or income-generating opportunities.
- Experience using digital and CRM systems, with a strong commitment to data accuracy and integrity.
- The ability to work at pace, manage competing priorities and maintain a consistently high-quality customer experience.
This is a great time to join an evolving team at NCVO and gives you the chance to experience member and customer engagement at a leading civil society organisation.
This role offers exposure across the organisation, opportunities to drive meaningful impact and the chance to contribute directly to our growth and influence.
About the team
Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
Find out more about the benefits of working at NCVO.
About the Role
This role sits at the heart of a complex higher-education environment, partnering closely with academic departments and professional services to navigate sector-specific people challenges. The successful candidate will bring a strong working knowledge of higher-education policies, frameworks, and governance, along with demonstrable experience leading to redundancy and organisational change processes, including managing settlement agreements.
The focus of the position will centre around workforce planning, supporting senior leaders to shape future capability, optimise organisational design, and ensure people strategies align with long-term institutional priorities.
Key Responsibilities
- Partner with senior leaders to deliver proactive, strategic workforce planning across designated faculties and departments.
- Provide trusted HR advice on organisational design, resourcing models, talent planning and capability frameworks.
- Support change initiatives, including restructures and service redesign, ensuring effective consultation and communication.
- Analyse workforce data and trends to inform decision-making and future workforce requirements.
- Build strong, influential relationships with stakeholders, including managers, trade unions and internal HR teams.
- Coach and support managers on complex employee relations matters, performance management and people development.
- Contribute to wider People & Culture projects as needed to support institutional priorities.
About You
- Proven experience as an HR Business Partner within Higher Education.
- Strong background in leading redundancy processes, including settlement agreements
- Strong background in workforce planning, organisational change, or strategic transformation work.
- Confident working with senior stakeholders and able to influence at all levels.
- Sound understanding of employee relations and UK employment legislation.
- Comfortable operating in a fast-paced environment with the ability to hit the ground running.
- CIPD qualified (or equivalent experience).
Why Join?
This is an excellent opportunity to play a key role within a respected university, shaping how the organisation supports its people now and in the future. You'll work alongside a collaborative HR leadership team with the autonomy to make a meaningful impact.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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About the role
The Policy and Public Affairs Manager plays a pivotal role in protecting and championing civil society. In this role you will harness the collective voice of our members and use evidence-led advocacy to influence policy, helping create the best possible environment for organisations to deliver their missions.
This role will blend strategic thinking with hands-on delivery, shaping and executing impactful, meaningful change.
Key responsibilities
- Leading on projects and influencing policy change.
- Creative public affairs activity while building trusted relationships with decision makers.
- Developing a public affairs plan to achieve on strategic aims.
- Line Management of a Policy and Public Affairs Officer.
This is an exciting opportunity for a proactive, strategic thinker who thrives on making a tangible difference. You’ll shape NCVO’s influence, deliver creative advocacy campaigns, and strengthen the sector by ensuring civil society organisations can thrive.
Your background
- Significant experience in policy, public affairs or influencing roles, ideally within the voluntary, public or membership sector.
- A strong track record of leading projects that have successfully influenced policy or built political support.
- Experience developing and delivering strategic public affairs plans aligned to organisational objectives.
- Proven ability to translate evidence and insight into compelling policy positions and advocacy campaigns.
- Strong relationship-building skills, with experience engaging decision-makers and senior stakeholders.
Joining NCVO as Policy and Public Affairs Manager offers a unique opportunity to influence the environment in which civil society operates. You’ll work at the heart of a respected, mission-driven organisation, shaping policy conversations, amplifying the collective voice of our members and driving meaningful change.
About the Team
The Policy, Public Affairs and Research team works to ensure voluntary organisations have the wider conditions they need to achieve their missions. PPA analyses the political landscape, develops and communicates credible policy solutions to support the sector, and builds strong relationships across Westminster and Whitehall.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
Find out more about the benefits of working at NCVO.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
We are looking for a creative and dynamic person with a proven track record in creating, delivering and managing digital content across social media platforms to develop, implement and manage strategies to grow our online presence and raise our profile.
You’ll have demonstrable experience across a wide range of social media platforms with the ability to craft engaging content to build a rapport with your audience while continuing to uphold our brand and professional values. You will be managing multiple accounts held by the charity.
You will have experience of using third party management tools to create, plan and schedule content, analysing reach and engagement, and using analytical tools to help make informed decisions about our digital marketing strategies. You will regularly report back to the management team feeding into our wider strategy discussions, making recommendations on future campaigns.
You will be part of a wider communications team, working alongside the PR & Communications Manager, reporting to one of the trustees, fostering an organisation-wide approach working with all colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
As a small charity, flexibility is key to meet the needs of our shifting priorities and in between delivering and managing social media content – your primary focus – you will additionally support wider marketing activities with creation of digital content to support charity advertising, support the development of our online (web) content and more general activities across the communications team. While there will be some level of existing experience, training will be provided for anything bespoke.
As part of the role, you will help our UK-based volunteers to develop local social media activities and support them as required. This may involve making recommendations in their approach, supporting content creation and upskilling them to gain confidence in using social media.
The role is remote and the successful applicant can work from a location of their choice, making optimum use of video conferencing and online collaboration tools to connect with the wider communications team.
Some UK travel within the role is expected with the charity reimbursing reasonable UK travel costs where agreed up front and on behalf of the charity.
KEY RESPONSIBILITIES
- Own and lead social media execution, from planning through to delivery across multiple accounts and multiple platforms
- Develop content and strategy for new (to IA) and new-to-market platforms
- Develop and deliver relevant content that drives awareness, engagement and conversation in line with IA’s aims and objectives
- Work closely with communications peers, wider staff and volunteers to deliver meaningful campaigns which aligns to IA’s purpose and support model
- Upholding brand and culture in everything you do
- Co-develop policies relating to your area of responsibility to ensure the management of online risks, suitability to content, data protection and safeguarding
- Develop partnerships with key individuals, ensuring strong social amplification and storytelling
- Oversee social content calendars, asset production and approvals aligned to wider communications strategies
- Review and manage marketing assets, ensuring brand consistency and compliant content
- Adapt quickly to shifting priorities and confidently jump into new projects in a fast-moving
- environment
- Support with the development/management of wider digital content (web, digital advertising)
- prioritising the needs of the charity
- Monitoring all socials, reacting to/moderating follower engagement and questions as part of our wider support model
- Supporting volunteers with local branch social media engagement, advising on use, upholding IA’s wider values and policies and monitoring content/engagement suggesting changes where relevant
- Management reporting on social media interactions, successes, areas for development, improvements and making recommendations to the Management team/Board
PERSON SPECIFICATION
ESSENTIAL
- Experience in developing and implementing social media strategies and content in a similar role for at least 12 months
- A thorough working knowledge of a wide range of social media platforms
- Third-party applications to manage social media content across a range of platforms in addition to regular reporting and provision of management information to help the team make informed decisions to support the wider charity’s wider digital marketing strategy.
- Development of engaging and creative digital content
- Experience in social media moderation
- Working with and maintaining effective stakeholder relationships including our trustees, staff, volunteers and external medical professionals
- Digital marketing experience
- Team player
- Familiarity with UK data protection regulation
DESIRABLE
- Working knowledge of the Wordpress platform
- Advertising opportunities across social media to expand reach including cost models and budgetary management
- Basic understanding of AI and the benefits of using it within the not-for-profit sector
- Experience of working on sensitive content for people who have experienced acute and chronic illness, been through life changing surgery or those who may be feeling vulnerable or exposed at a difficult time
- Experience across the not-for-profit sector
- Experience of A/B testing
SKILLS & QUALITIES
- Excellent communication and interpersonal skills
- Flexible, adaptable in approach, creative thinker
- Commitment to equity, diversity and inclusion
APPLICATION PROCESS
To apply, please submit:
1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be via video conference. Successful candidates will, at least one week in advance of the second round, be given a short brief and asked to provide sample content (or a clear idea of their marketing strategy) and share their ideas at least 48hrs before the interview. Candidates should be prepared to present their social media ideas at interview and answer any questions from the interview panel.
Additionally second stage applicants will be asked to provide examples of their own previously created content, at least 48hrs prior to the interview. You should be comfortable sharing past content that you have created previously which will be treated with the strictest confidence. Please allow up to 1 hour for this stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process
The client requests no contact from agencies or media sales.
About the role
The Membership Development Manager is responsible for evolving NCVO’s membership proposition into a high-performing programme with significantly expanded reach. This role will be the innovative and strategic lead for income generation and service offerings within the organisation.
This role will work cross-functionally to deliver membership excellence whilst driving the design and implementation of new features and markets.
Key responsibilities
- Building high impact partnerships and initiatives with external organisations.
- Data focussed decision making, championing informed evidence based decision making for launching new service lines.
- Identifying and launching new products to established offerings in order to drive membership innovation.
- Relationship management and negotiation . This role will lead in driving through significant change to our membership with real commercial focus.
This is an exciting opportunity for a strategic, commercially minded leader who thrives on innovation and growth. You’ll shape the future of NCVO’s membership, expand our reach and play a central role in strengthening both our sector influence and long-term sustainability.
Your background
- Track record in business development and membership innovation.
- Great background in stakeholder and relationship management across all levels.
- Examples of where you have developed new or enhanced existing service offerings within membership environments.
- Managing relationships with external service providers.
This role is a great opportunity to curate the service offering our customers receive from providers and services as well as their relationship with NCVO.
An exciting time to join with new structure and investment across the team, we're looking to ensure we are always improving the high standards our membership can expect as well as identifying future demand areas to expand into and grow even further.
About the Team
Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
Find out more about the benefits of working at NCVO.
About the role
The Customer Services Manager will lead in driving change from a reactive helpdesk approach to a proactive insight led model, identifying how we can use technology and process change to deliver a seamless customer experience.
This hugely important role is the gateway to our customer offering, ensuring a best-in-class focus for service delivery.
Key responsibilities
- Lead on customer journey transformation through quality of service delivery and clearer routes to services and partnership offerings
- Systems leadership to optimise workflows, leverage CRM effectiveness (ideally Dynamics365) to forecast demand, reduce waste and drive value creation.
- Manage high volume, complex multi enquiry environment to resolution and escalation management.
- Data -focused approach to issue resolution, customer satisfaction and operational efficiency within a high performance culture.
This is a strategic leadership opportunity for someone who thrives on systems thinking, innovation and measurable impact. You’ll shape the future of NCVO’s customer journey, harness technology to deliver smarter services, and play a central role in driving growth, insight and organisational excellence.
Your background
- A track record in delivering high-touch Customer Service excellence in a membership environment.
- A strategic thinker that is operationally hands on looking to lead from the front.
- A data first approach to review performance and constantly strive for performance (exp with Dynamics365 would be great but not essential).
- Strong communicator with a natural coaching style and a background in managing change.
- Customer first mindset; how can we make their journey as fluent, simplistic and rewarding as possible.
This is an exciting time to join NCVO, with investment and opportunity across the organisation. We are evolving our services to ensure they meet the challenges facing the sector, creating real opportunities to make a positive impact on society.
About the Team
Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operation Christmas Child UK (OCC) has implemented a strategic volunteer ministry, investing in teams of volunteers who will multiply themselves and hugely extend the reach of OCC’s mission.
OCC is the world’s largest shoebox appeal where Samaritan’s Purse, together with local churches here and overseas, distributes from the UK 1/4 million gift-filled shoeboxes annually to children in need overseas and in so doing demonstrates God’s love in a tangible way while sharing the Good News of Jesus Christ.
A resourceful and energetic Regional Manager is needed to recruit, select, equip, and lead teams of volunteers throughout the greater West Midlands area and Wales. You will be passionate about developing others towards highly effective ministry, teamwork and increased personal competency. You will also directly engage churches to participate in OCC in areas not yet covered by Connect volunteers.
You will be confident to take initiative with people and projects and also have good administrative and organisational skills. You will also enjoy envisioning the numerous volunteers who participate in the OCC shoebox appeal each year.
You will enthusiastically support the Christian purposes of OCC and Samaritan’s Purse and be committed to the value of well-equipped volunteers and to developing them further. Candidates will have proven people and project management and administrative experience in the workplace and be educated to A levels or ideally Degree level.
This role is based in region and so prospective candidates should currently live in the region and provide their own transport for which defined expenses will be paid.
Occupational Requirement:
In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be a committed Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RNCSF enables hundreds of vulnerable children each year to access the care, stability and education that prepares them for success in life--join our small and dedicated team to run the SpringForward programme for care-experienced post-18 success through university preparation and employment opportunities leveraging resources from the UK's top independent schools.
Driving social mobility through access to great educational opportunities
The client requests no contact from agencies or media sales.
We’re looking for an experienced and proactive Board Secretary to support our Chair, CEO and Board of Trustees. In this key role, you’ll ensure the smooth running of all Board and committee activity, uphold high governance standards, and act as a trusted adviser on regulatory, statutory and best-practice requirements.
What you’ll do:
- Lead and maintain high‑quality governance processes across the organisation
- Coordinate Board and committee meetings, agendas, papers and minutes
- Oversee key governance documents, registers and annual reviews
- Support trustee recruitment, induction and development·
- Work closely with senior leaders to ensure consistent, best‑practice governance
What you’ll bring:
- Chartered Governance Institute qualification (or equivalent)
- Educated to degree level, a qualification in psychology would be an advantage
- At least 5 years’ experience working directly with a Board of Trustees
- Strong understanding of Charity Commission requirements and governance best practice
- Excellent communication, organisation and prioritisation skills
- Ability to build strong relationships and manage competing demands
If you’re an experienced forward-thinking governance professional who can confidently take the lead at senior level, we’d love to hear from you.
We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme counselling
- Life Assurance Scheme
- Discounts scheme with national organisation
Whilst the job can be predominantly home-based, applicants must live within a commutable distance from London, as in-person attendance will be necessary on occasions.
How to apply
The closing date for applications is 23:30 on 20 March 2026. Shortlisted candidates will be contacted on 15 April. Interviews will be held in person in London on 27 and 28 April.
To apply, please send your CV and a supporting statement detailing how you meet the criteria in the job profile. Due to the seniority of the role, applications without a supporting statement will not be considered.
Previous applicants need not apply.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK; we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Please ensure you submit a covering letter or email with this application
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Brompton Fountain supports children's heart and lung care at Guys and St Thomas’ NHS Foundation Trust encompassing Royal Brompton, Harefield, St Thomas’, Evelina London Children’s Hospital and their partner hospitals.
Based at Royal Brompton Hospital, we work with teams across all sites to ensure patients and their families receive specialised support and resources (whilst in hospital and at home), regardless of where the child is treated within the Trust
network.
The Family Support Officer plays a vital role in delivering compassionate, practical and emotional support to children, young people and families receiving care under the Guy’s and St Thomas’ NHS Foundation Trust. Working closely with the Hospital Services Manager, the post-holder will help deliver high-quality charitable services, events and projects.
Key objectives of the job
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Work closely with the Hospital Services Manager to deliver core charity support, including but not limited to researching and distributing essential items, seasonal gifts and treats.
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Assist with the planning, preparation and delivery of events for children and families, varying in scale from one-to-one activities to large events.
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Obtaining and filing photo consent forms for any photography for promotional use.
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Assist with the delivery and development of services specifically for bereaved families, including annual events and support projects.
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Assist with the upkeep of parent communal areas, including stock levels and general maintenance.
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Order products as directed by Hospital Services Manager
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Accurately recording charitable output, to be used for reporting purposes.
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Arranging travel and accommodation for families as part of our support services.
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Contribute ideas to improve services and identify unmet needs among families.
Communication and representation
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Communication with parents and families during face to face, telephone, email and social media interactions.
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Act in accordance with safeguarding procedures, escalating concerns about the welfare of children or vulnerable adults to the Hospital Services Manager (or charity CEO as required)
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Assist with the creation of regular charity newsletters through copywriting.
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Act as an ambassador for the charity when attending events and activities.
Additional duties
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Ensure that up to date written records and activity data are maintained in accordance with professional and charity standards.
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Comply with Charity and Trust policies including, but not limited to, current child protection policy and guidance, confidentiality, and health and safety.
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Respect the individuality, values, cultural and religious diversity of patients and their families, and contribute to the provision of a service sensitive to these needs.
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Be vigilant and aware of all stock, merchandise and resources owned by the charity.
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Adhere to policies and guidelines regarding money handling, as set by the CEO (including the use of bank cards/petty cash).
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Any other duties as may be required by the Hospital Services Manager and CEO within the competencies and scope of the post.
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Participate in safeguarding training and mandatory Trust/charity training.
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Complete merchandise sales from charity office as and when necessary.
Person specification
Essential
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Experience of working or volunteering with children, young people and families.
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Proven ability to deliver high-quality support in a service-driven environment.
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Demonstrates empathy and compassion, with the ability to discuss complex topics such as health issues, additional needs, and bereavement with sensitivity.
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Ability to work effectively with hospital teams and willingness to support colleagues and contribute to a positive team culture.
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Calm under pressure.
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Strong organisational skills.
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Experience handling sensitive information appropriately.
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Personal drive, energy, integrity, adaptability and responsibility.
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Good IT skills, including competence in Microsoft Office products.
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Excellent personal and communication skills, including written and spoken English.
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Reliable and punctual
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High level of attention to detail.
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Excellent references will be required.
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Enhanced DBS check will be required.
Desirable
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Experience of working directly with children/families who have additional health needs.
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Experience of working or volunteering within a hospital.
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Experience of working within an office/admin setting.
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Knowledge of the NHS environment.
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Previous charity or third-sector experience.
We support children's heart and lung care at Royal Brompton Hospital and its network of partner hospitals throughout London and the South East.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Job: Consultant: social media & brand (account manager equivalent)
- Start date: As soon as possible
- Type: Permanent, full time, hybrid
- Salary: £35,000-40,000
- Deadline for applications: Sunday 29th March, 11pm
Background
We’re a team of strategists who shape and disrupt policy narratives.
Cast from Clay is a communications consultancy for those who work on policy change. Most good ideas in the world of policy never make it to the desk of a decision maker. That’s where we come in. We help clients figure out what to say, to whom, and how. We treat brand as a strategic tool, giving complex ideas the focus and intention they need to land with the right audience.
The job
The Consultant: social media & brand (account manager equivalent) is a full-time, hybrid, permanent position at Cast from Clay. No two days are the same. As a team of 12+ based in the UK and Ukraine, we get involved in everything. You could be researching, planning and writing social media content, crafting brand strategies, developing creative concepts, or managing client relationships.
We’re not expecting you to come in and lead client accounts from day one, but over time, our goal is to coach you into a place where you can. What we do expect is for you to lead the execution. We are looking for someone who can take a project brief and run with it. You need to be able to deliver high-quality work on time with little hand-holding, becoming the person the client calls when they need to know a job will get done.
We’re looking for someone who is intellectually curious. If you love exploring ideas, their impact on the world, and understanding how people relate to them, you’ll fit right in. Importantly, we’re looking for someone who wants to learn and grow, who is hungry for career progression, and who gets a kick out of working hard and doing amazing things.
What we are looking for:
You will have:
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At least 3 years experience in a communications agency, in-house and/or in a communications-related role.
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A strong understanding of how social platforms work. You will be familiar with audience engagement, community management, and platform algorithms.
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Experience of setting up and managing organic and paid campaigns (social/PPC). You can track performance, interpret metrics, and use data to refine the approach.
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The ability to write high-quality content tailored to distinct brand voices. You are a storyteller who can translate technical, jargon-heavy topics into compelling narratives.
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Strong interpersonal skills and the confidence to manage client expectations and offer constructive pushback when necessary.
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Excellent attention to detail, diligent and proactive. You can manage multiple deadlines and projects simultaneously.
It’s a bonus if you have:
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Knowledge and understanding of the components of a brand strategy.
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Basic design understanding to assist the team with creative concepts, help visualise ideas during the development process, and enjoy collaborating with designers on visual execution.
If you feel like you don’t meet 100% of the criteria, please don’t let that stop you. If you love the sound of this role and have a strong foundation in social media and writing, we would love to hear from you.
What we offer
We offer a competitive benefits package for all our positions, including enhanced parental leave, sabbaticals, and training budgets.
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Office: we work from our offices in Vauxhall on Tuesdays and Thursdays. You’re welcome to use the office more frequently than that if you wish.
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Home office allowance: we’ll make a £150 contribution towards kitting out your home workspace.
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Flexible working: tell us how you work best and we’ll do what we can to make it happen – including if you want to spend time working from abroad.
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Monthly team socials: we like spending time together so every few weeks we come up with ideas for things to do together. That’s included board games over pizza, ice skating, movie nights, playing a VR game together and going on llama safari at our local city farm.
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Training: you’ll get up to £1,000 annual training budget to spend on your professional development.
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Pension: we will pay 5% of your salary, matching the 5% you pay, to make a total of 10% annual contributions.
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Holidays: we offer 25 days holiday per year, plus bank holidays, and we close the office over Christmas.
Interested?
If this sounds like you, please send us:
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Up to 250 words on a campaign you have worked on and why you are proud of it.
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Your CV (no more than 2 pages).
Some things to bear in mind:
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We expect to receive a lot of applications to this role. If you want to stand out, include a (logical) reference to Cast from Clay in your CV.
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We don’t mind you using generative AI to help you wordsmith your submission, but if you use AI - and we can tell - we’ll disregard your application.
Things to note
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You need to have permission to work in the U.K. already - we cannot sponsor visas for this role.
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We are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, class, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
If this sounds like you, please send us:
1. Up to 250 words on a campaign you have worked on and why you are proud of it.
2. Your CV (no more than 2 pages).
The client requests no contact from agencies or media sales.





