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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re currently recruiting full-time or part-time (min. 21 hrs. p.w.) Mental Health Practitioner in our Young Carers Service to work directly with young people in Croydon.For all posts you need to have a mental health qualification (or other relevant qualification i.e. Youth Work, Social Work) and at least two years’ experience of working with young people. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health. It would be desirable if you have experience working with young carers, young adult carers or families with caring responsibilities.
Responsibilities include offering detailed carers assessments and a flexible range of short-term mental health interventions to children and young people aged 5-25 including individual and group-based support; annual reviews, workshops, mental health/wellbeing/carer themed activities, respite activities for young carers. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health and wellbeing across South London.
All posts are fully office based and will require flexible working across service areas and interventions and will involve regular evening (2 evenings for full time) and weekend (Saturday) work to meet the needs of young carers and young adult carers.
Please READ the full Job Description and Person Specification for this role is included in this pack, before applying.
Applying for the Posts
You will be redirected to our webiste for the information pack that included the Job Description and Person Specification for the role.
To be considered for the position, the Application Form and the Equality & Diversity Monitoring Form need to be completed and return to the email address on the Application Form by midnight on Sun 22nd June 2026.
We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.
Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.
Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible.
*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Off the Record was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area
The client requests no contact from agencies or media sales.
Salary: £44,530 - £57,253
Contract: Permanent
Location: Home-based
Closing date: 16th June
Benefits: 26 days annual leave (rising with service) & option to buy more, generous pension contributions (matched 4% or 6%), HolidayPlus scheme, enhanced family leave, employee discounts, health cash plan, and more
We are thrilled as always to be working with the incredible national children’s charity Barnardo’s as they look for a Senior Marketing Manager (Fostering & Adoption) to join their team and lead a critical area of their work.
This is a fantastic opportunity to take on a senior leadership role, shaping and delivering innovative, data-led marketing strategies that directly support the recruitment of foster carers and adoptive parents across the UK.
As part of this pivotal role, you will lead the development of integrated national and regional marketing strategies and campaigns, ensuring they deliver against ambitious recruitment targets. You’ll oversee a multi-disciplinary team, driving a culture of insight-led, audience-first marketing across both digital and offline channels. You will also play a key role in stakeholder engagement, working closely with senior leaders across services to align marketing activity with organisational priorities.
To be successful as the Senior Marketing Manager, you will need:
If you would like to discuss this role with us, please email your CV to [email protected] or contact us and quote the reference 2994JP.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserve the right to end the application period sooner.
Are you a strategic data expert, able to work collaboratively at senior levels to foster a data confident culture across Tearfund?
We have an exciting new opportunity as Data Lead for Tearfund's Global IT team.
You will own and drive the implementation of the Corporate Data Strategy, working alongside teams to transition the organisation to a unified, data-driven community where data is a core strategic asset.
Providing clear strategic direction, you will:
Educated to Degree or diploma level, or holding equivalent qualifications with experience in implementing data strategies, data governance and change management you will be able to work collaboratively alongside others, valuing collective achievement to serve the wider organisation.
Does this sound like you?
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Hybrid working: This role is eligible for hybrid working and you will be required to work from a designated Tearfund office and from your home by agreement with the line manager.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Over the next five years of Battersea's income generation strategy, we are projecting significant income growth from Philanthropy, Partnerships & Commercial (PP&C). The Partnerships Marketing Manager will help Battersea strengthen our high-value supporter and partner relationships to unlock more value, meet income targets and contribute to overall brand and income generation objectives.
The Partnerships Marketing Manager will act as a central bridge between Marketing & Communications (M&C) and PP&C teams. The role will provide strategic oversight of high-value donor and partnerships marketing objectives, marketing activity, creative output and evaluation, so that outputs are aligned, timely and effective. This will ensure that our campaigns are integrated, our partnerships are elevated, and our commercial offer is optimised.
The role will develop and deliver high-value donor and partnership marketing strategies and plans and maximise opportunities to amplify Battersea’s key messages through our partnerships and reach new audiences. This role will focus exclusively on income-raising partners and donors (corporate partners, licensees, high value donors and large institutional funders) and will embed best-practice B2B/B2C partnership marketing across planning, assets, campaign integration and evaluation.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date:
19th June 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First Stage Interview - w/c 6th July 2026.
Second Stage Interview - date TBC.
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Join an ambitious charity working with some of the UK’s biggest brands to help create a future without food allergy.
This is a rare opportunity for an ambitious and commercially minded partnerships leader to join a fast-paced, high-profile team at a pivotal moment of growth — leading exciting national partnerships, developing a passionate team and helping shape the future of Natasha's Foundation.
Founded following the high-profile and tragic death of Natasha Ednan-Laperouse from a food allergic reaction at just 15 years old, our mission is deeply personal, urgent and driven by a determination to create lasting change.
Already partnering with leading retailers, food brands and major businesses across the UK, we are looking for an experienced, relationship-driven Head of Corporate Partnerships to help grow and strengthen our high-profile partnership portfolio.
This is far more than a traditional charity partnerships role. You will join a dynamic, ambitious and fast-paced team working closely with nationally recognised brands, senior stakeholders and influential partners to deliver meaningful collaborations that drive income, awareness, engagement and long-term impact.
At Natasha’s Foundation, we are passionate, forward-thinking and hugely ambitious about what we want to achieve. We are building a high-performing fundraising and partnerships team that combines purpose with pace, creativity and commercial thinking. We are looking for someone who thrives in an entrepreneurial environment, enjoys building genuine relationships and is excited by the opportunity to help shape the future of one of the UK’s most important and fast-growing health charities.
Reporting to the Director of Corporate Partnerships and Fundraising, the Head of Corporate Partnerships will lead and support the development of strategic partnerships, manage and inspire a growing team, and help unlock exciting new opportunities across corporate fundraising, brand partnerships, sponsorship, cause-related marketing and employee engagement.
You will be confident engaging with senior decision-makers, passionate about creating innovative partnerships and motivated by being part of a charity with a bold vision for a future without food allergy.
The role is primarily remote with regular travel to meetings, events and monthly team days in London. Our partnerships and stakeholder relationships span the UK, with many key corporate contacts based across London, the Midlands and the North, making this an excellent opportunity for candidates who enjoy building relationships nationally and working with leading brands across multiple sectors.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role
In 2027 we will host our prestigious Global Congress. Held every four years, Congress convenes eminent leaders invested in global consumer rights and empowerment. This includes the heads of the leading consumer advocacy organisations, ministers and senior government representatives, leaders in civil society, executives at top businesses, prominent academics, and visionaries from philanthropic and international institutions.
Congress is critical to the mission of Consumers International. It is crucial for our governance, as the basis for our General Assembly, where our Membership elects the governing Council of Consumers International. Around this procedural milestone, we structure a participatory, diverse and unique programme that is designed to build and advance the future of consumer rights advocacy worldwide. Our last Congress brought together over 600 participants, including more than 100 at C-suite level, and was a platform for releasing new insight and announcing major partnerships. It featured over 30 interactive sessions taking place over three days in person and online, with extremely high satisfaction and feedback ratings from participants.
To drive forward our planning and delivery for our next Congress in 2027, we are looking for an exceptional Lead, Flagship Events. This person will be the organisational lynchpin for Congress, working directly with our Leadership Team at Consumers International to produce and execute a clear event plan according to ambitious milestones and key performance indicators.
The Lead will project manage and mobilise the wider Consumers International team to deliver the 2027 Congress, building a relationship with the host government and playing an essential part in producing a dynamic event that excites and inspires attendees. The Lead will bring strong leadership, coordination and project management skills to the role. They will have best-in-class relationship building and negotiation skills, experience dealing with senior stakeholders, and will have delivered major impactful events in the past.
This is a fantastic opportunity to produce a unique and significant event for the global consumers rights movement. For a taster of our past summits see our 2023 Congress (Kenya) and 2019 Summit (Portugal).
Key Responsibilities
Project Management
Develop and drive delivery of a comprehensive Congress project plan with clear milestones, dependencies and performance indicators
Lead execution of the project plan, ensuring and mobilising the team to exert discipline against deadlines, priorities and organisational goals
Manage the Congress budget, including oversight of host government allocations and financial reporting
Co-ordinate the wider Consumers International team around Congress delivery, ensuring clear ownership, accountability and decision-making across workstreams
Monitor and report on progress against key milestones, risks, participant targets and budget performance, escalating where needed
Lead post-event evaluation and debrief, capturing insights and recommendations to strengthen future flagship events
Relationship management and negotiation
Manage a strong and trusted relationship with the host government, ensuring effective coordination and resolution of issues that arise
Lead negotiations and relationships with venues, suppliers and delivery partners to secure high-quality delivery within budget
Build and support leadership at Consumers International to establish trusted relationships with senior stakeholders participating in Congress, including across government, Members, sponsors, speakers and strategic partners
Event logistics and delivery
Lead planning and oversight of major logistical components of Congress, including venue, accommodation, transport, catering, accessibility and interpretation to support a seamless participant experience
Lead onsite event management, troubleshooting and issue resolution during Congress delivery
Event systems and governance
Oversee the implementation of systems and processes required for successful Congress delivery, including registration and reporting
Coordinate planning for the General Assembly and governance components of Congress, this includes supporting senior management at Consumers International to coordinate on voting processes, member participation and associated systems
Participant experience and organisational leadership
Lead Congress planning discussions across the organisation, mobilising the team and ensuring strong communication, coordination and momentum across teams
Help shape a dynamic, participatory, safe and inspiring Congress experience that reflects Consumers International’s ambition and global leadership
Work closely with Leadership Team to support delivery of a high-profile global event with significant reputational and strategic importance, including through the delivery of an impactful programme
Carry out additional responsibilities related to Congress delivery and organisational priorities as required
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
ABOUT THIS OPPORTUNITY
A rare opportunity to lead communications and brand for one of the UK’s leading education trusts.
As Head of Communications and Brand at the Harris Federation, you will shape and protect our public profile, leading strategic communications, marketing and media activity across a network of 55 academies.
Reporting to the CEO, you will act as a trusted adviser to senior leaders, driving brand consistency, overseeing high impact campaigns, and leading digital, PR and internal communications to support pupil recruitment, staff attraction and organisational growth. You will also build and lead a high performing MarComms function and manage external agency partnerships.
This is a pivotal leadership role where you’ll bring the Harris story to life - showcasing our impact, strengthening our reputation, and helping us navigate sector challenges with clarity and credibility.
If you are a senior communications leader with a strong track record in brand, digital and stakeholder engagement, and are passionate about making a difference to young people’s futures - we’d love to hear from you.
MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
Strategic Leadership & Executive Advisory
Brand Leadership
External Campaigns & Growth Marketing
MarComms Directorate Leadership
For a full list of responsibilities, please download the Job Pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
For a full job specification, please download the Job Pack.
APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Salary: £40,000 - £45,000
Contract: Permanent (part-time or full-time considered, 32–40 hours)
Location: Surrey – Hybrid working, 3-4 days/week in the office
Closing date: 10 June
Benefits: 25 days annual leave bank holidays, generous 13.5% employer pension, wellbeing support, access to events and cultural activities, free parking
We are delighted to be partnering with the Yehudi Menuhin School to recruit a Trusts and Foundations Manager. This is a fantastic opportunity to join a collaborative and high-performing development team, where you will play a key role in securing funding from trusts, foundations, and statutory sources to support a vibrant and impactful programme.
In this role, you will manage the full lifecycle of trusts and foundations fundraising—from prospect research and pipeline development through to writing compelling applications, securing income, and stewarding funders. You will build and maintain a portfolio of funders, develop strong relationships, and contribute to income growth through both new business and ongoing partnerships.
You will also collaborate across the organisation to identify fundable projects, develop tailored proposals, and ensure excellent reporting and stewardship, helping to maximise long-term support.
To be successful in this role, you will need:
If you would like to discuss this role with us please contact us and quote reference 2993HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs.
We are passionate about improving equality across the sector—you can read more about our commitment to diversity here:
https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
If enough applications are received the charity reserves the right to end the application period sooner.
At Book Aid International we share the power of books and help build a more equal future. Every year we work with our partners worldwide to provide over one million brand-new books which support or establish libraries in communities where people would otherwise have few opportunities to read.
We are looking for a creative and data-driven Digital Marketing Manager to maximise our reach, engagement and fundraising income across all digital channels. This is a hands-on role at the heart of our Income and Engagement Team, leading day-to-day digital activity while helping shape how we connect with supporters, publishers and other audiences.
This is an exciting moment to join Book Aid International in a newly created role dedicated to digital marketing, with the opportunity to shape how we connect with our audiences and grow our impact.
The postholder will lead on:
· Social media, email marketing, SEO, website management and paid advertising
· Digital fundraising campaigns and supporter journeys
· Data, analytics and optimisation across all digital channels
· Integrated campaigns in close collaboration with the Brand Manager and Individual Giving Manager
We are looking for someone with proven digital marketing experience, strong analytical skills and a data-informed approach, experience of digital fundraising or the charity sector, excellent copywriting skills and an eye for engaging content, and knowledge of GDPR as it applies to digital marketing.
If this sounds like you, we’d love to hear from you. For full details about the role, including details on the recruitment process, please visit our website and download the Role Description.
Applications are a CV and maximum 2-page covering statement highlighting specific demonstrable experiences and skills that align with the requirements outlined in the Role description. CVs received without a covering statement, may not be considered.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Fundraising and supporter engagement
Internal processes and support
PERSON SPECIFICATION
Essential experience:
Essential skills and attributes:
Desirable experience:
Desirable skills:
Applying for this job
Please send us a copy of your CV with a cover letter that covers:
• Please tell us why you would like to work for Duchenne UK.
• In the job description, we have highlighted a range of essential experience and skills that we need. Please describe how you have demonstrated these with practical examples.
• If you think you have other qualities, we have not mentioned but which you think suit this role, please let us know. We want to know some of the things you have done and the experiences you’ve had, and what you think they have taught you.
• Tell us one thing that really excites you about this role.
Please email your application by 10am on Wednesday 24th June 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internal title: Citadel London Manager
Location: London, Greater London (hybrid - office 2 days a week and regular travel across London)
Salary: £48,365 per annum (inclusive of London weighting)
Hours: 35 per week (full time)
Contract: Fixed term (until 31 March 2027)
Closing Date: 4 July - please note that we retain the right to close applications early if we find the right candidate, and will be interviewing on a rolling basis.
About the role
As Project Manager, you will provide supportive line management to six Coordinators working in North-East and South-East London. You will be responsible for overseeing and developing our London projects: building our partnerships, supporting the teams to grow the support we offer and supporting the projects’ continuous improvement and sustainability.
About you
You will be a confident leader who is skilled and comfortable in building relationships and influencing people, and passionate about the role of the community in ending homelessness.
Essential skills include:
About Citadel
Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them.
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Engagement Executive.
This is an exciting opportunity for a confident communicator who enjoys meeting people, developing partnerships, and delivering engaging experiences that inspire support for a worthwhile cause.
As a key ambassador for the charity, you will play an important role in raising awareness, growing community engagement, and supporting income generation through a variety of fundraising and engagement activities.
Working closely with colleagues across the fundraising team, you will develop and strengthen relationships with supporters, community groups, schools, businesses, and local organisations. You will attend and organise events, deliver presentations, host visits, and help create memorable experiences that encourage long-term support.
The role combines both face-to-face and digital engagement, offering plenty of variety and opportunities to make a genuine impact.
Key Responsibilities
About You
We are looking for someone who is:
Essential Requirements
Desirable
•Salary: £26,000-£28,000 per annum
•Contract type: full time, permanent
•Location: Remote, you need to be based in one of the regions: Worcestershire, Gloucestershire or Herefordshire (or on/just over the border).
Deadline: On rolling basis
Recruitment process: Cv to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Information & Advice Officer
Action Disability Kensington & Chelsea (ADKC)
Help make a real difference in the lives of disabled people locally
Action Disability Kensington & Chelsea (ADKC) is a local Disabled People’s Organisation committed to removing barriers, promoting independence and ensuring disabled people can access the information, services and opportunities they need to live the lives they choose.
Our work is guided by the social model of disability recognising that people are disabled by barriers in society, not by their impairment. We work alongside disabled people to challenge those barriers and create a more inclusive and accessible community for everyone.
We are looking for an enthusiastic, compassionate and organised Information & Advice Officer to join our friendly and dedicated team ✨
This is an exciting opportunity for someone who is passionate about accessible communication, enjoys supporting people and wants their work to make a genuine difference within the local community.
The Role
You will play a key part in delivering ADKC’s Information and Advice service, providing clear, accurate and accessible information to disabled people, their families and professionals across Kensington & Chelsea.
Your work will include:
• Providing high-quality information and advice support
• Producing accessible factsheets, newsletters and website content
• Creating promotional materials and displays
• Supporting people to access local services, opportunities and information
• Contributing to ADKC’s wider work promoting inclusion, choice and independent living
This is a varied and rewarding role where no two days are the same, and where your work will have a direct impact on people’s lives
About You
We’re looking for someone who has:
• Experience delivering information and advice services
• Excellent written and verbal communication skills
• Experience producing clear, accessible written materials
• Strong organisational skills and attention to detail
• An understanding of disability equality and the social model of disability
Desirable:
• Lived experience of disability
• Experience working in the voluntary, community or disability sector
Most importantly, we are looking for someone who shares our commitment to removing barriers and supporting disabled people to have greater choice, control and independence
Why Join ADKC?
At ADKC, lived experience, collaboration and community are at the heart of everything we do.
We offer:
• A fully accessible office
• Hybrid working opportunities
• A welcoming and supportive team environment
• Opportunities for learning and professional development
• Meaningful work that makes a real local difference
ADKC is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds.
As a Disability Confident employer, we are committed to creating an inclusive recruitment process and supporting disabled applicants throughout the application process. Please let us know if you require any reasonable adjustments.
The Disabled People's Organisation for Kensington & Chelsea. Support, advice & advocacy for local disabled adults. Campaigning for inclusion.
Hybrid or home working with an expectation to be in the London office occasionally
Temporary – 6 months FTC
Full time but open to conversations around flexible working or part time
Context and Background
The NSPCC’s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line service support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children’s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service.
Beyond our front-line support services, campaigns and consulting provisions, we carry out a comprehensive programme of groundbreaking research. With a core staff and thousands of nationwide volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do.
The Supporter Data Operations team is part of the Fundraising Operations team in the Engagement & Fundraising Directorate.
The team is responsible for donation processing, data processing, data quality, and user training and support. The team are also involved in delivery of our ongoing Supporter Centricity project, focussing on delivering Salesforce to maximise engagement as part of the wider programme.
The Associate Head of Supporter Data Operations leads and manages a varied team who work with stakeholders across Engagement and Fundraising, Technology, and Finance. The postholder is responsible for c20 office based and remote staff.
Job purpose
· Strategic Development: Lead on recommendations to evolve teams, responsibilities and ways of working post Salesforce go live, ensuring that the NSPCC and our supporters benefit from the new technology.
· Team Leadership: Empower and enable the Supporter Data Operations team; foster collaboration and a culture of high performance and accountability. Support and upskill the team to evolve through change.
· Business Product Ownership: Own the vision and roadmap for the Salesforce platform for Engagement and Fundraising, ensuring it helps us to put supporters and audiences at the centre of the way we work whilst meeting organisational needs. Prioritise the backlog, balancing project and “BAU” development, working closely with business and technical stakeholders.
Key relationships - Internal
· Reporting to the Head of Fundraising Operations
· Line manages Managers within Supporter Data Operations
· The Supporter Centricity Technology project team who are leading on the replacement of supporter data systems
· Maintain a close connection with Tech teams, including working closely with the Associate Head of Data Engineering
· Senior Business Stakeholders across the Income Generation Directorate and more widely.
Key relationships - External
• Technology and infrastructure vendors and partners
Main duties and responsibilities
· Provide effective line management and leadership within the Supporter Data Operations team. Ensure all team members are supported and empowered to deliver high quality work. Ensure that high performance is recognised, achievements are celebrated, and low performance is addressed and rectified.
· Identify opportunities to build new skills in the team on Salesforce, prioritising individual and team development.
· Evolve team structures as needed in line with Salesforce platform development, ensuring that the team has clarity of expectations and responsibilities. Identify opportunities to refine and strengthen how the team works in line with organisational priorities.
· Manage the Supporter Data Operations team budget, ensuring good value for money and maintain relationships with suppliers.
· Act as interim business product owner for the Salesforce platform, prioritising the backlog against business need and setting up ways of working for the long-term operational management of the platform.
Responsibilities for all Staff within the Engagement and Fundraising Directorate
· To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.
· To behave at all times in a manner consistent with the NSPCC’s Values.
· To ensure data used in relevant systems is current, accurate and reliable.
· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
•A commitment to safeguard and promote the welfare of children and young people
Person specification
· Proven experience in leading operational data teams, setting strategic direction, and with the ability to inspire and motivate them.
· Experience of effectively leading a team through a technology change programme, ensuring they are upskilled and providing technical support where required.
· Experience with and strong understanding of current and emerging platform technologies (for example, Salesforce CRM and data cloud platforms).
· Excellent understanding of data management principles, including data governance, quality and security.
· Experience in leading on the delivery of a large complex portfolio of work, working with stakeholders to agree and prioritise work, driving delivery, and implementing strategies to reduce unplanned work.
· Excellent communication and stakeholder management skills.
· An outcome-oriented individual who is focussed on solving problems and driving the team forward.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.