Jobs for the Social Welfare sector

Job Role: Service Manager – Supported Housing

Salary: £34,505 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Exeter

Additional information:

• • Participation in an on-call out-of-hours rota.
  • Valid driver's licence and access to your own vehicle (business insurance will be required for work-related travel).

About Alongside

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for!

About the Role

We’re looking for a passionate and dynamic leader to oversee our supported accommodation services across Devon, ensuring the delivery of consistently high quality, safe and person-centred accommodation.

The role will take responsibility for several discrete projects. Included in this portfolio are 23 units for medium support need clients. You will be responsible for at least 4 members of staff. This role will ensure the safe running of these 23 units across 10 properties located in Exeter.

In this role, you'll take the lead in delivering high-quality, person-centred support. From maintaining health & safety standards to working closely with referral agencies and maximising occupancy, you'll be at the heart of creating a stable and supportive environment for those who need it most.

If you're ready to make a real impact and be part of a team that changes lives, we’d love to hear from you!

What you'll be doing

• • Provide leadership, develop and maintain vision, planning and direction that meet statutory and organisational quality standards while prioritizing the needs of our service users
  • Lead the team to provide a trauma-informed approach to those in Alongside supported accommodation, empowering them to identify and develop strengths and realise personal goals
  • Take responsibility for the day-to-day management of any relevant buildings, including maintenance and safety issues, ensuring that regular inspections are completed and records
  • Establish effective productive relationships with key stakeholders across Devon
  • Managing and monitoring KPI’s to reflect accurate and effective Support Plans and Risk Assessments

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role.

You can view the full job description by clicking here.

What we're looking for

• • Experience of staff management, including knowledge of recruitment, induction, supervision, appraisal, training, discipline and grievance issues and the ability to lead and motivate a team
  • Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
  • Assessment, planning and caseload management of complex needs clients
  • Full driving licence and access to own car for work purposes

There are many great reasons to join our team!

• • Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
  • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing to 30 days after four years' continuous service.
  • 30% staff discount at our charity shops.
  • A generous and competitive pension scheme.
  • Great opportunities for career development and free monthly training sessions from experienced facilitators.
  • Blue Light Card eligibility, offering discounts on thousands of brands.
  • A supportive culture where staff feedback is valued and regular supervisions are encouraged.
  • Reflective Practice sessions facilitated by external professionals.

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience.

We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats.

DBS Checks

This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy.

Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.

We're looking for an experienced money advice professional who is passionate about making a real difference to people's lives. You will have a minimum of two years' experience delivering money and debt advice, with the ability to support, motivate and develop others. Whether you're an experienced Team Leader or ready to take the next step in your career, you'll be committed to delivering high quality, person-centred services and achieving the best outcomes for clients. This role is about more than managing performance. It's about leading by example, supporting people experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness or digital exclusion, and helping your team deliver flexible, relationship-based support. We're looking for someone who is compassionate, resilient, organised and solution-focused, with excellent communication skills and a collaborative leadership style, committed to continuous improvement and helping people build long-term financial resilience. 

This role forms part of the Exeter Crisis & Resilience Fund partnership, delivered by Navigate, Churches Housing Action Team (CHAT) and Encompass Southwest – the collaboration is known as Wis£rmoney. Together, we provide a seamless service that supports residents from immediate financial crisis through to long-term resilience. Our partnership combines specialist money and debt advice, welfare benefits advice, housing support, homelessness prevention, trauma-informed practice and financial education to provide holistic support for people experiencing financial hardship. Rather than asking people to navigate multiple services, we work together to ensure they receive the right support at the right time, through a coordinated 'No Wrong Door' approach. 

The Crisis & Resilience Fund Team Leader will lead the delivery of the Exeter Crisis & Resilience Service, providing operational leadership to a multidisciplinary team delivering high-quality, person-centred support to residents experiencing financial hardship, crisis and multiple disadvantage. The postholder will line manage Navigate's Client Liaison Officers and the Money Advice Caseworkers employed by partners Churches Housing Action Team (CHAT) and Encompass Southwest to ensure a seamless, coordinated service that supports individuals from immediate financial crisis through to long term resilience. As Navigate's operational lead for the contract, the Team Leader will foster strong partnership working, maintain effective communication across organisations and ensure clients experience a consistent 'No Wrong Door' approach. Alongside leadership responsibilities, the postholder will manage a small caseload of complex clients, delivering FCA-regulated debt advice, welfare benefits advice, advocacy and holistic financial resilience support. They will provide guidance and oversight for complex casework, ensuring clients receive timely, flexible interventions tailored to their individual circumstances.

The Team Leader will champion Wis£rmoney’s relationship-based, trauma-informed approach, recognising that financial hardship rarely exists in isolation. By supporting staff to build trusted relationships with clients, remove barriers to engagement and address the wider issues affecting financial wellbeing, the role will help residents achieve sustainable financial stability, independence and resilience. The postholder will also be responsible for ensuring the service meets all contractual, regulatory and quality requirements, monitoring performance, driving continuous improvement and embedding innovative ways of working that enhance client outcomes while maintaining the personalised support that is central to the service model.

Key Responsibilities

Leadership and Service Management

• Lead Wis£rmoney's delivery of the Exeter Crisis & Resilience Fund service, ensuring a high-quality, person-centred service that reflects the partnership's shared values and objectives.
• Line manage and support Client Liaison Officers (2) and Money Advice Caseworkers (2), providing regular supervision, reflective practice, coaching and annual appraisals.
• Promote a positive, supportive team culture that prioritises staff wellbeing, continuous learning and high-quality client outcomes.
• Provide guidance and support on complex casework, safeguarding concerns and risk management.
• Lead by example, demonstrating relationship-based, trauma-informed approach to supporting people experiencing financial hardship.

Specialist Casework

• Manage a small caseload of clients with complex financial circumstances requiring specialist intervention.
• Deliver FCA-regulated debt advice, welfare benefits advice, budgeting support, income maximisation and advocacy.
• Develop personalised support plans that address both immediate financial crisis and longer-term resilience.
• Negotiate with creditors, landlords, utility providers and statutory agencies to achieve the best possible outcomes for clients.
• Support clients to access appropriate debt solutions, including Debt Relief Orders and bankruptcy where appropriate. 

Quality Assurance and Compliance

• Ensure all advice delivered by Wis£rmoney meets FCA requirements, Advice Quality Standard expectations and organisational policies.
• Carry out regular case reviews, file audits and quality assurance checks to maintain consistently high standards.
• Ensure accurate and timely recording of casework using AdvicePro and associated digital systems.
• Promote excellent information governance, GDPR compliance and safeguarding practice throughout the service.
• Support preparation for contract monitoring, audits and quality inspections.

Partnership Working

• Act as Navigate's operational lead within the Exeter Crisis & Resilience Fund partnership.
• Work collaboratively with Churches Housing Action Team, Encompass Southwest, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
• Build strong relationships with local agencies to improve referral pathways and client outcomes.
• Represent Wis£rmoney at partnership meetings, operational groups and multi-agency forums.
• Support collaborative problem-solving and contribute to the ongoing development of the partnership.

Service Delivery and Performance

• Ensure timely allocation of referrals according to client need, complexity and risk.
• Maintain oversight of client journeys, ensuring seamless transitions from crisis intervention to longer term resilience support.
• Monitor performance against contractual targets, quality standards and key performance indicators.
• Contribute to contract monitoring reports and evaluation, ensuring outcomes and impact are accurately recorded.
• Identify emerging trends, unmet need and opportunities to improve service delivery.

Outreach, Innovation and Continuous Improvement

• Promote innovative approaches that improve accessibility, efficiency and client outcomes while maintaining personalised support.
• Support the implementation of new systems, digital technologies and service improvements across the partnership.
• Encourage reflective practice and continuous improvement, identifying opportunities to strengthen processes and remove barriers for clients.
• Keep up to date with changes in legislation, regulation and best practice relating to money advice, welfare benefits and financial inclusion.

Safeguarding and Risk Management

• Ensure safeguarding policies and procedures are fully implemented across the service.
• Provide advice and escalation support for safeguarding concerns and high-risk cases.
• Promote safe working practices for staff delivering home visits, outreach and community-based support.
• Foster a culture where safeguarding, professional curiosity and client wellbeing underpin every aspect of service delivery.

We are looking for someone who genuinely wants to make a difference, previous money advice experience is not essential - we will provide the training and supported required.  If you are a natural problem solver, an excellent communicator, and someone who enjoys helping people overcome personal challenges - this could be the role for you!

The Outreach Money Advice Caseworker will provide specialist money and debt advice to people experiencing financial hardship, with a particular focus on preventing homelessness, sustaining tenancies and supporting residents to achieve long-term financial stability. Working as part of the Exeter Crisis & Resilience Fund partnership, you will manage a caseload of clients experiencing complex financial circumstances, providing FCA-regulated debt advice, welfare benefits advice, budgeting support, advocacy and practical assistance. Recognising that financial hardship rarely exists in isolation, you will work closely with housing providers, landlords, Exeter City Council and partner organisations to address the wider issues affecting people's financial wellbeing.

Using a relationship-based, person-centred approach, you will deliver outreach across Exeter through home visits, community venues and flexible methods of communication, ensuring vulnerable residents can access the support they need.

Main Duties and Responsibilities

1. Specialist Money Advice and Casework

• Deliver person-centred money advice and holistic support to individuals and families experiencing financial hardship, housing insecurity and complex needs.
• Manage a caseload of clients, providing tailored interventions including budgeting, debt advice, income maximisation, welfare benefits advice and financial capability support.
• Provide FCA-regulated debt advice, including Debt Relief Orders and other debt solutions where appropriately trained, or refer clients to specialist services where required.
• Support clients experiencing fuel poverty through tariff advice, supplier negotiation and practical interventions.
• Develop personalised support plans that address both immediate financial difficulties and longer term financial resilience.
• Advocate on behalf of clients with creditors, landlords, utility providers, housing services and statutory agencies to achieve the best possible outcomes.

2. Housing and Homelessness Prevention

• Work proactively with clients to sustain tenancies and reduce the risk of homelessness.
• Liaise with landlords, housing associations, Exeter City Council Housing Options and other housing providers to resolve tenancy-related issues.
• Support clients living in temporary accommodation or experiencing housing insecurity.
• Assist clients to access housing-related benefits, CRF Housing Payments and other financial support.
• identify housing risks early and implement practical interventions to prevent crisis wherever possible.

3. Outreach, Engagement and Financial Resilience

• Deliver outreach across Exeter through home visits, community venues and other trusted locations to engage people who may struggle to access traditional advice services.
• Build trusted, professional relationships with clients, adapting communication and support to meet individual needs.
• Support the delivery of financial education sessions, including Navigate the Money Maze and other financial capability initiatives.
• Help clients develop the knowledge, confidence and practical skills needed to manage their finances independently and reduce future reliance on crisis support.

4. Partnership Working

• Work collaboratively with Navigate, Churches Housing Action Team, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
• Maintain effective referral pathways and ensure clients receive seamless transitions between crisis intervention and longer-term support.
• Attend partnership meetings, case discussions and multi-agency forums where appropriate.
• Signpost and make warm referrals to specialist services to address wider health, housing, employment and wellbeing needs.

5. Systems, Recording and Compliance

• Maintain accurate, timely and high-quality case records using the partnership's case management system - Advicepro.
• Use digital systems and organisational tools effectively, including secure client portals and AI supported technologies where appropriate.
• Ensure all work complies with FCA requirements, safeguarding procedures, GDPR and organisational policies.
• Maintain appropriate professional boundaries and ensure confidentiality at all times.

6. Monitoring, Quality and Outcomes

• Record outcomes and client progress accurately to support contract monitoring and service evaluation.
• Contribute to client feedback, case studies and continuous improvement activities.
• Work towards agreed performance targets while maintaining high standards of client care and professional practice.

7. Professional Practice

• Deliver services in line with person-centred, relationship-based and trauma-informed principles.
• Participate in supervision, reflective practice, team meetings and ongoing professional development.
• Keep knowledge of money advice, welfare benefits, housing and homelessness legislation up to date.
• Promote equality, diversity and inclusion, ensuring every client is treated with dignity, respect and compassion.

General Duties

• Develop and maintain positive working relationships with partner organisations, referral agencies and community stakeholders, promoting collaborative working across the Wis£rmoney partnership.
• Support service improvement by gathering client feedback and identifying opportunities to improve service delivery.
• Work in accordance with organisational policies, procedures and professional standards at all times.
• Contribute positively to team meetings, partnership working and organisational learning.
• Support managers in responding to enquiries, complaints and compliments in a timely and professional manner.
• Undertake any other duties appropriate to the role and participate fully in training and continuous professional development.

Help to change the lives of people in Devon and Somerset through financial literacy, wellbeing and employability courses.  No experience necessary, we are looking for excellent communicators who can inspire others and deliver group sessions.

Job Purpose:

To deliver engaging and accessible financial education to individuals and groups across Devon and Somerset,w supporting people to build confidence, improve money management skills, and increase financial resilience. The role involves developing and delivering workshops, building partnerships to expand reach and supporting individuals to apply learning in their everyday lives.

Key Responsibilities Delivery of Education & Training

• Deliver interactive financial wellbeing workshops (both in-person and online)  
• Cover topics such as budgeting, energy efficiency, financial literacy, and resilience
• Adapt delivery to meet the needs of diverse audiences, including those with complex needs
• Create a safe, inclusive, and engaging learning environment
• Engagement & Partnership Development
• Engage with community groups, schools, colleges, and businesses to promote workshops
• Build and maintain strong relationships with partners and stakeholders
• Proactively generate opportunities and bookings for training session

Supporting Participants

• Encourage participants to develop practical money management skills
• Support individuals to build confidence and make informed financial decisions
• Provide light-touch follow-up support to assess progress and impact

Monitoring & Evaluation

• Collect feedback and evaluate the impact of sessions
• Maintain accurate records of delivery and outcomes
• Contribute to reporting requirements and continuous improvement Content Development
• Keep workshop materials up to date, relevant, and accessible
• Adapt content to reflect changes in policy, cost of living, and client needs

Team & Organisational Contribution

• Work collaboratively as part of the Navigate and Wis£rmoney team
• Contribute to service development and innovation
• Uphold organisational values, policies, and safeguarding practices

Person Specification Essential Criteria Skills & Abilities

• Strong communication and presentation skills
• Ability to engage diverse groups in an interactive and meaningful way
• Ability to work independently and as part of a team
• Confidence in building partnerships and generating opportunities
• Competent IT skills, including use of online delivery platforms

Experience & Knowledge

• Passion for financial wellbeing and supporting individuals facing hardship
• Understanding of the challenges faced by vulnerable individuals and communities

Other Requirements

• Ability and willingness to travel across Devon and Somerset (with a focus on Mid Devon, North Devon and Torridge for face-to-face delivery)

Desirable Criteria

• Experience delivering training, workshops, or group sessions
• A recognised teaching or training qualification (or willingness to work towards one)
• Understanding of mental health, financial wellbeing, employability, money management, or debt advice

Personal Attributes

• Enthusiastic, approachable, and engaging
• Empathetic and non-judgemental
• Adaptable and responsive to different audiences
• Motivated to make a positive impact
• Committed to equality, diversity, and inclusion

We're looking for people who genuinely want to make a difference. You don't need to have worked in money advice before. If you're an excellent communicator, a natural problem solver and enjoy working with people, we'll provide the training and support you need to succeed. This role is about much more than providing advice. It's about building trusted relationships with people who may be experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness, digital exclusion or other barriers that make accessing traditional services difficult. If you're compassionate, resilient, organised and committed to helping people rebuild their confidence and financial stability, we'd love to hear from you.

Job Purpose:

The Client Liaison Officers are the first point of contact for individuals referred into the Crisis & Resilience Service and play a vital role in ensuring people receive timely, compassionate and person-centred support. Acting as the gateway into the service, you will build trusted relationships from the very first contact, undertaking holistic assessments to understand not only an individual's financial situation but the wider circumstances affecting their wellbeing and resilience.

You will respond quickly to people experiencing financial hardship or crisis, helping to stabilise their immediate situation through income maximisation, welfare benefits advice, crisis planning and practical support. Working closely with partner organisations, you will ensure every client is connected to the right support at the right time through a coordinated 'no wrong door' approach. You will maintain regular contact with clients throughout their journey, preventing disengagement and ensuring individuals feel supported whilst awaiting ongoing casework. Through empathy, knowledge and flexibility you will remove barriers to engagement, helping clients prepare for specialist advice and supporting them to build the confidence and skills needed for long-term financial resilience.

The role combines triage, welfare benefits advice, crisis intervention, client engagement and case coordination to provide an accessible, responsive and trauma-informed service for some of the most vulnerable people in the community.

Main Duties and Responsibilities

Client Engagement and Triage

· Act as the first point of contact for all referrals into the Crisis & Resilience Service.

· Contact new referrals promptly, normally within one working day wherever possible.

· Build positive, trusting relationships from the first interaction.

· Complete holistic needs assessments to understand each client's circumstances, priorities and support needs.

· Identify risks relating to homelessness, utility disconnection, enforcement action, safeguarding and financial crisis.

· Assess barriers to engagement including poor mental health, disability, trauma, digital exclusion, literacy, caring responsibilities and rural isolation.

· Undertake and maintain appropriate risk assessments, including those relating to lone working, to support and safeguard the health, safety and wellbeing of clients and staff.

· Agree preferred communication methods with each client and tailor support accordingly.

Crisis Intervention

Provide immediate practical support to help stabilise clients experiencing financial hardship by:

· Maximising household income through welfare benefits advice and applications.

· Supporting Crisis Fund applications where appropriate.

· Completing benefit entitlement calculations.

· Assisting clients to gather supporting evidence.

· Developing emergency budgets.

· Identifying priority debts.

· Negotiating with priority creditors where appropriate.

· Supporting Breathing Space applications.

· Protecting essential services including fuel and housing.

· Arranging emergency support including food, fuel and other crisis assistance where available.

Aim to stabilise urgent situations within three working days wherever possible.

Welfare Benefits Advice

· Provide high-quality welfare benefits information and advice.

· Complete benefit entitlement checks.

· Support new claims and changes of circumstances.

· Assist clients with mandatory reconsiderations and appeals where appropriate.

· Identify opportunities to maximise household income.

· Keep knowledge of welfare benefits legislation up to date.

Client Journey and Case Coordination

· Allocate clients to the most appropriate adviser based on complexity and need.

· Maintain oversight of client journeys.

· Ensure no client disengages or is lost within the system.

· Maintain regular contact with clients awaiting specialist advice.

· Support clients to engage with "Get Advice Ready" sessions to help clients prepare documentation and understand the advice process.

· Make warm referrals to partner organisations with client consent.

· Support seamless transitions between crisis intervention and longer-term casework.

Outreach and Accessibility

· Deliver support flexibly through telephone, video, secure digital communication, outreach venues and home visits where appropriate.

· Remove barriers preventing individuals from accessing advice.

· Adapt communication styles to meet individual needs.

· Promote financial education opportunities and encourage participation where appropriate.

Partnership Working

· Develop positive working relationships with partner organisations.

· Liaise with statutory agencies including housing, adult social care, DWP and health services.

· Attend multi-agency meetings where appropriate.

· Promote the "No Wrong Door" approach to service delivery.

Systems, Recording and Compliance

· Maintain accurate and timely case records using AdvicePro.

· Complete all monitoring requirements.

· Record outcomes, interventions and client progress.

· Maintain GDPR compliance.

· Use digital systems including client portals, Open Banking and automated workflows where appropriate.

· Ensure safeguarding concerns are recorded and escalated immediately.

Continuous Improvement

· Participate in supervision and reflective practice.

· Contribute ideas for improving systems and processes.

· Support service evaluation through client feedback and case studies.

· Keep professional knowledge up to date through continuous professional development.

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

In this key position, you will shape our online campaigns to improve the lives of women as you create website and social media content and manage community engagement. You can expect different challenges every day: implementing and monitoring advertising, updating digital guidance and training materials, and creating inspiring content that amplifies women’s voices and stories. We will look to you to identify opportunities to create conversations and showcase our members’ achievements, whilst building volunteers’ confidence to make digital contributions, so you will be central to our campaigning presence and mission.

Location: Hybrid, with one day a week at our London office.

About you

A creative and enthusiastic digital storyteller, you will be a true team player with demonstrable ability to manage multiple projects and deadlines. Creating website and social media content should naturally be second nature to you, and you will be fully familiar with creating reports based on analytical data and using a CMS and Google Analytics or similar reporting tools.

Exposure to an Enterprise CMS (Squiz Matrix, Sitecore, Umbraco) and social media tools (such as Sprout Social) would be an advantage, alongside formal certification in digital marketing, social media, analytics, content creation, UX or accessibility. Finally, you will ideally have a basic knowledge of HTML and CSS, some design and video editing skills, and a good understanding of digital advertising tools and campaign optimisation.

How to apply

For further information about this Website and Social Media Executive role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR team.

Closing date: 6 August 2026.

First-round interviews will take place virtually on 14 and 17 August 2026.

Second-round interviews will take place in person at our London office on 19 August 2026.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

Taking ownership of our digital and technology platforms, you will actively support campaigns that improve the lives of women. In particular, you will optimise our website, CRM and social media to grow traffic, engagement and conversions through reporting and A/B testing and proactively review digital content based on SEO changes and evolving organisational needs. At the same time, you will assist colleagues in delivering diverse digital projects whilst identifying opportunities for automation and championing best practice in everything you do. In short, you will bring women’s stories to life via marketing campaigns, AI, influencers, social media and other channels to give us a powerful voice to champion change and transform outcomes.

Location: Hybrid, with one day a week at our London office.

About you

Highly experienced in delivering websites, CRM systems and digital platforms, you will be a confident project manager with proven ability to translate user needs into digital improvements. Needless to say, you should be adept at digital optimisation, SEO, skilled at briefing developers and experienced at drafting digital project roadmaps and training materials, and you will be passionate about the possibilities of technology.

If you have a background with a membership, charity or campaigning organisation, so much the better, and knowledge of an Enterprise CMS (Squiz Matrix, Sitecore, Umbraco) plus HTML and A/B testing, CRO, UX, AI and analytics tools would be very useful. However, it’s your resilience and adaptability that will matter most, backed by a highly creative mindset and deep understanding of the latest digital trends.

How to apply

For further information about this Digital and Technology Manager role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.

Closing date: 6 August 2026

First-round interviews will take place virtually between 13 - 14 August 2026.

Second-round interviews will take place in person at our London office on 19 August 2026.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

Reducing the Risk is an Oxfordshire-based charity with a growing regional and national reputation for delivering high-quality, victim-centred domestic abuse services. Established in 2007, we empower communities, train multi-agency professionals, and provide critical Independent Domestic Violence Advisor (IDVA) services to ensure the safety and wellbeing of adults and children at risk.

We are now looking for an exceptional, values-driven leader to build on these strong foundations and guide us through our next exciting phase of growth and innovation.

The Role

As our next Chief Executive Officer, you will work closely with an ambitious Board of Trustees to shape and deliver the charity’s strategic plan. Inheriting a highly skilled, dedicated team of practitioners and a network of over 1,800 Domestic Abuse Champions, you will balance compassionate strategic vision with sound operational and financial leadership.

Key Responsibilities

• Strategic Leadership: Develop and execute the charity's strategic plan, driving innovation and service development across our local and national footprint.

• Income & Sustainability: Diversify income streams beyond traditional grants, growing our accredited training and consultancy services into sustainable earned revenue.

• Partnership & Influence: Act as the principal public voice for the charity, building high-impact relationships with statutory, corporate, and voluntary sector partners.

• People & Culture: Foster an inclusive, high-performing, and trauma-informed workplace culture that prioritises staff wellbeing.

• Governance & Compliance: Oversee robust risk management, safeguarding frameworks, and regulatory compliance alongside the Board.

Who We Are Looking For

You are a credible, resilient senior leader with a proven track record in the charity, public, or social impact sectors. While a background in the domestic abuse sector is highly valued, what matters most is your ability to navigate complex funding environments, secure multi-source income, and champion victim-centred practices. You are a collaborative relationship-builder who combines commercial awareness with genuine empathy and integrity.

How to Apply

To apply, please submit your up-to-date CV alongside a covering letter explaining how your experience meets the job description and person specification.

• Application Deadline: Midday, 14th August

• Shortlisting: 19th August

• Interviews: 26th August (In-person at our Oxford office)

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Payroll Officer

Job Title: Payroll Officer
Location: Hammersmith/Hybrid
Department: Working in both the People Team and Finance Team
Reports To: People Manager (also working closely with Head of Finance)
Hours: 21 hours per week
Salary: £32,000 - £37,000 full time equivalent (this will be calculated on a pro rata basis)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Advance are committed to building a diverse and inclusive workplace. We strongly encourage applications from individuals with lived experience and those from marginalised or underrepresented communities.

This is a part-time role, offering flexibility that may suit individuals with caring responsibilities or other commitments. We welcome applications from those seeking a role that can fit around their life. That said, due to the nature of the role, the successful candidate will be expected to schedule annual leave outside of key payroll processing periods, to ensure continuity and accuracy in payroll delivery.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you a detail-driven professional with a passion for precision and people?
We are seeking a Payroll Officer who thrives in a fast-paced environment and takes pride in ensuring every payslip is accurate and delivered on time. In this role, you will be responsible for managing the end-to-end payroll process, working closely with our external payroll provider to ensure the accurate and timely payment of all employees each month.

You will process monthly payroll, including manual calculations for overtime, variable hours, complex work patterns, and compressed hours, while ensuring correct application of cost codes for payroll expenditure. The role involves administering statutory and company payments such as sick pay, maternity pay, and other relevant entitlements, as well as processing adjustments for new starters, leavers, promotions, and contract variations.

You will also play an important part in supporting the procurement and implementation of a new payroll provider and software, ensuring compliance with all pay-related legislation, HMRC regulations, and internal policies. The position includes managing pension scheme administration—covering auto-enrolment, contributions, and opt-out processes—and collaborating closely with both the People and Finance teams to maintain accurate employee data and ensure payroll costs are correctly recorded and reported.

Additionally, you will produce monthly payroll reports, assist with financial and audit requirements, and respond to employee payroll queries promptly and professionally. This is a varied role that also offers opportunities to contribute to ad hoc tasks and reporting projects as required by the business.
 

About You:

To be successful as the Payroll Officer you will need to demonstrate proven experience in payroll processing, ideally within a medium to large organisation, along with a strong understanding of UK payroll legislation and statutory requirements. You should possess excellent numerical skills, with the ability to interpret data, perform accurate calculations, and apply sound financial understanding relevant to the position. A high level of accuracy and attention to detail is essential, as is the ability to manage confidential information with discretion.

It would be advantageous to have experience managing complex pay calculations such as compressed hours, overtime, and varying pay structures, as well as familiarity with pensions administration and HMRC reporting. Strong organisational and time management skills, together with proficiency in IT - particularly Excel - and experience using FMP or Staffology payroll software, would also be highly desirable.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter, will be considered.

• Closing Date for Applications: 29th August 2026 @23:59PM
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week (FTE)
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email and the Talent AcquisitionTeam who will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
 

Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory DBS check.

• Location: Greater Manchester, United Kingdom. This is a locally focused delivery role, working on a hybrid basis: mostly from home, with on-site presence in Stockport and Wigan as required. Some international travel is expected. You must have the right to work in the United Kingdom and be based within regular traveling distance of Greater Manchester.

• Reports to: Lead - Place-Based Resilience

• Direct reports: None 

• Contract: Fixed term until December 2028, with potential for extension subject to funding. Delivered through Employer of Record arrangements. Full-time, 40 hours per week. 

• Compensation: £40,000 to £45,000 per annum, indicative salary on an employed basis. The final package will depend on the engagement arrangement confirmed in the United Kingdom.

• Closing date: 3 September 2026, 10.00 CET. Applications are reviewed on a rolling basis. 

About R-Cities 

The Resilient Cities Network (R-Cities) supports over 100 cities across more than 40 countries, helping them withstand, adapt, and thrive amid 21st-century challenges. Building on over a decade of work begun with The Rockefeller Foundation, R-Cities partners with governments, communities, and funders to address acute shocks and chronic stresses, delivering programs that strengthen climate resilience, equity, public health, and sustainability. It operates through a US 501(c)(3) nonprofit and a Netherlands-based Stichting. 

About the Place-Based Resilience Team 

The Place-Based Resilience team delivers R-Cities' Resilience for Communities (R4C) program at neighborhood scale, working with communities, cities, and funders across North America, Greater Manchester, and Malaysia. The team combines structured resilience assessment with community-led design, and translates what works in one place into practice elsewhere. 

The role 

You run day-to-day delivery of the R4C Greater Manchester program. You own the program's operational spine: plans, trackers, records, and the monitoring and evaluation data that evidences impact to funders. You also lead discrete workstreams including workshop facilitation, events, corporate volunteering with Zurich, and support to local implementation partners. 

R4C Greater Manchester is currently delivered with local implementation partners at two demonstrator sites, Edgeley in Stockport with An Actions Common CIC and Higher Folds in Wigan with HF Works, alongside institutional partners including the Greater Manchester Combined Authority and Stockport and Wigan Councils. The program is expanding to two new communities this year. It is funded by the Z Zurich Foundation and is supported by Zurich UK. The challenge is holding delivery, partner capability, and funder evidence together across four sites as the program moves into its second phase. 

How the role is set up today 

The program is entering Phase 2 following the close of Phase 1. The Lead - Place-Based Resilience currently carries direct delivery responsibility for Greater Manchester alongside portfolio leadership. You take on day-to-day delivery, with scope to broaden as that transition progresses. 

What you will do 

Program delivery and coordination (25%) 

You own: 

• Program plans, delivery trackers, milestones, and action logs across both sites, kept current and accurate. 

• Delivery against agreed deadlines, with risks to timelines identified and escalated early. 

• Program meetings, including scheduling, agendas, papers, minutes, and follow-up. 

• Program files, records, and shared systems including Airtable, maintained so that knowledge does not sit with individuals. 

You contribute to: 

• Program planning and phase design, owned by the Lead - Place-Based Resilience. 

Local implementation partners (20%) 

You own: 

• The day-to-day operational relationship with local implementation partners at both sites. 

• Partner delivery against agreed specifications and timelines, including the practical and administrative running of partner working. 

• Support to partners in developing funding bids and applications that sustain and grow their work. 

You contribute to: 

• Senior partner and institutional relationships, owned by the Lead - Place-Based Resilience. 

• Partner capability building across the wider portfolio. 

Monitoring, evaluation, and funder reporting (20%) 

You own: 

• Operational coordination of monitoring and evaluation data across the program, including partner data returns. 

• The quality, completeness, and timeliness of data against the program's measurement frameworks. 

• Assembly of funder reports, including inputs, deadlines, and supporting documentation. 

You contribute to: 

• Funder relationships and reporting narrative, owned by the Lead - Place-Based Resilience. 

• Evaluation design and measurement approach across the portfolio. 

Facilitation, events, and corporate engagement (20%) 

You own: 

• Design, delivery, and follow-up of workshops and community sessions. 

• Program events end to end, including logistics, coordination, and delivery on the day. 

• Corporate volunteering sessions with Zurich, designed with partners at the demonstrator sites. 

You contribute to: 

• Community engagement across the Stockport and Wigan sites. 

Policy, knowledge, and fundraising (15%) 

You own: 

• Discrete workstreams and improvement initiatives assigned to the role, taken forward with limited supervision. 

You contribute to: 

• Policy and knowledge products at local, regional, national, and global levels, including research, drafting, and production. 

• Fundraising for the program and the wider portfolio, including proposals and supporting materials. 

• Desk research and analysis feeding facilitation, workshops, events, and the dissemination of practice. 

What you bring 

This role suits someone who can hold a program together operationally and also run a room, with credibility in front of communities, partners, and corporate volunteers. You communicate clearly in writing and in person, work independently and take ownership of your workstreams, and prioritize well across competing demands. You bring a creative, problem-solving mindset and an appetite to grow into wider responsibility, and you are comfortable in a fast-paced, distributed organization. 

Essential: 

• At least three years of program or project management experience, delivering complex work to time and quality. 

• At least two years of experience coordinating funded or (sub)contracted delivery partners against agreed specifications. 

• Facilitation experience, including designing and leading workshops or community sessions. 

• Experience collecting or coordinating monitoring and evaluation data. 

• Experience producing written reports for funders or senior stakeholders. 

• Based within regular traveling distance of Greater Manchester, with the flexibility to work on site in Stockport and Wigan as the delivery schedule requires, averaging around one day per week. 

• Right to work in the United Kingdom. 

Valued: 

• Experience planning and running events end to end, including logistics and delivery on the day. 

• Experience working with Greater Manchester's communities, institutions, or delivery landscape. 

• Experience delivering community development, regeneration, resilience, climate, public sector, or international development programs. 

• Experience supporting funding bids or fundraising. 

• Experience with funder reporting or grant compliance. 

• Experience contributing to policy or knowledge products. 

• Proficiency with project or tracking tools such as Airtable. 

Additional information 

Given the global nature of the organization, this role calls for flexibility to work across time zones with colleagues, advisors, and partners, and may involve occasional international travel to support audits, team collaboration, and partner engagement. R-Cities offers a competitive, location-adjusted package commensurate with qualifications, experience, and local market conditions. Employees are engaged through local employment arrangements and receive the statutory benefits applicable in their country of employment, alongside additional benefits supporting wellbeing, professional development, and flexible remote working. 

How to apply 

Interested candidates are invited to submit a CV outlining relevant experience, together with a cover letter explaining their interest in the role and how their experience aligns with the position and R-Cities' mission. 

Applications will be reviewed on a rolling basis, and we encourage candidates to apply early. The deadline for applications is 3 September 2026, 10.00 CET. Shortlisted candidates can expect a multi-stage selection process, which may include interviews with members of the leadership team, a practical exercise or case study, and reference checks. 

Equal Opportunity Employer 

R-Cities is committed to equitable and inclusive recruitment practices. We encourage applications from candidates of all backgrounds and lived experiences, and we strive to create a fair and respectful selection process for all applicants. 

R-Cities provides equal employment opportunity to all employees and applicants without regard to race, color, religious creed, sex, gender, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality and/or state in which we operate. 

Scottish Mountain Rescue represents 26 volunteer Mountain Rescue Teams across Scotland, alongside Police Scotland and RAF Mountain Rescue services. Its highly trained volunteers respond around the clock, in all conditions, to emergencies across Scotland’s mountains and remote communities.

Scottish Mountain Rescue is now appointing its first Chief Executive Officer.

Reporting to the Board of Trustees, the Chief Executive will lead the charity’s operational functions, manage and support its staff team and help shape its future strategic direction. They will build strong relationships with member teams, volunteers, funders, government, emergency services and other national partners.

This is a significant leadership appointment during a period of organisational development and change. The successful candidate will combine strategic judgement with a practical, hands-on approach and will be confident working within a small national organisation.

Candidates should bring:

• Significant senior leadership and management experience
• Experience of strategy, operations, finance and organisational change
• Strong people management and Board reporting skills
• Outstanding stakeholder engagement and relationship-building experience
• Knowledge of Scotland’s policy, public sector and voluntary sector landscape
• A genuine commitment to Scottish Mountain Rescue’s purpose and volunteers

Applicants must be based in Scotland and have the legal right to work in the UK.

Application is by CV and covering letter, each no longer than two pages.

Closing date: Midday, Friday 21 August 2026
Interviews: Wednesday 9 September 2026, in central Edinburgh

All enquiries are being managed by Abeer Macintyre Consultancy. Please do not contact Scottish Mountain Rescue staff or Board members directly.

Title: Head of Operations

Responsible to: CEO

Hours: 35 hours per week

Salary: £45,000 - £48,000 FT (depending on experience and qualifications)

Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required

Contract: Permanent (subject to continuation of funding)

Please Note: Enhanced DBS check will be required

JOB OVERVIEW

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations.

The Head of Operations oversees all of BIAS’s projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently.

In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base.

This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Manage a team of five project coordinators and five front-line staff to ensure effective delivery and monitoring of BIAS’s core welfare and housing advice, active ageing, volunteering and befriending projects, which support over 900 people per year.
• Manage HR procedures, including employment contracts, probation assessment, leave administration, staff supervision, performance management and exit procedures.
• Conduct recruitment procedures where needed, and supervise the onboarding process for new joiners.
• Oversee training and development needs and budgets.
• Ensure good teamwork and lines of communication between staff, including by chairing regular staff meetings.
• Create a positive working environment in which equity and diversity are promoted and staff can do their best.

Project management

• Project-manage the further development of new advice and active ageing services in Haringey borough.
• Take the lead on promotion and marketing of BIAS’s services, including by representing the charity to partner organisations and at external events.
• Contribute to the organisation and running of regular community and fundraising events.
• Deputise for the Advice Services Manager where needed, supporting the welfare and housing advisers with complex casework, forward planning and client management.
• Support the Active Ageing Coordinators and volunteer teams wherever needed with the day-to-day running of the active ageing clubs.

Quality and service delivery

• Oversee quality-assurance procedures in line with the Advice Quality Standard (AQS), and spearhead biannual renewal of BIAS’s AQS accreditation.
• Oversee running of BIAS’s volunteer project in line with the Investing in Volunteers quality accreditation standards.
• Serve as internal data protection officer, monitoring GDPR compliance, managing risk and responding to any potential data breaches.
• Serve as BIAS safeguarding lead, ensuring that safeguarding policies and training are kept up to date, and that all safeguarding concerns are appropriately addressed.
• Work with the Fundraising and Communications Manager to administer the BIAS website and implement BIAS’s social media strategy.
• Administer BIAS’s IT and client management systems (Microsoft 365, SharePoint, BrightHR, Lamplight CRM), coordinating training, updates and troubleshooting.

Operational leadership

• Advise the CEO on all staffing and service-delivery issues.
• Monitor and report on service delivery, including through monthly advice and volunteer-project reports, quarterly Board reports and regular funder reports.
• Carry out regular reviews of BIAS’s annual business plan, risk register, five-year strategy and internal policies and procedures, providing recommendations to the CEO and Board of Trustees on strategic direction.
• Research and secure funding from grant-making organisations, ensuring BIAS’s future financial sustainability.
• Work closely with the Finance Manager and CEO on budgeting, grant monitoring, cashflow and financial authorisation.

These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required.

ABOUT BIAS

BIAS is a local charity which has supported England’s largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please submit a CV and cover letter. The deadline for applications is 29th August 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.

This is a key role at CADAT, the main aim of the role is to administer and support the HASO Manager to develop and maintain all Learning and Development within the organisation for staff and volunteers. Working closely with the Volunteering and communities Officer and the Citizens Advice (CADAT) Team Leads across the organisation.

Your role will ensure that we have a broad and compliant programme offering training and development needed to enable our teams to undertake their roles. You will focus on delivering high quality support, advice and ensure you contribute to our primary aim of enabling people to have positive health and wellbeing outcomes through utilising any of our services. You will be responsible for supporting the Chief Operations Officer (COO) and the HASO to develop a learning and development strategy across the organisation.

This is a role that requires excellent administration skills and be familiar working to deadlines, great communication skills and excellent attention to detail. However, above all you must like working with a diverse range of people, have tact, patience and understanding when working to support everyone at different levels to complete and understand their training and development obligations.

One day you could be supporting the training and development of a staff team, the next working with an individual volunteer to log onto a course and support their learning plan. The next day you could be liaising with our trustees to ensure they undertake their training obligations or booking venues and trainers for courses….

No two days are ever the same here!

Interview date 26th August 2026

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an IDVA (Independent Domestic Violence Advocate) (Children) at Solace Women's Aid.

 We exist to end the harm caused by gender-based violence. Our aim is to prevent violence and abuse, as well as provide services that meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

 The Bexley SASS team provides advocacy and support to survivors of domestic and sexual abuse living in Bexley. The service provides a package of support covering crisis intervention, risk assessment, safety planning, assessment of needs and individual support planning. A key aspect of the role will be to advocate on behalf of service users pursuing remedies through the criminal and civil justice systems.

About the Role

You’ll be an experienced advocate with experience of working with children aged 5 to 13 years who have experienced domestic violence and abuse. You’ll work as part of broader multi-disciplinary team, collaborating with external agencies in your work. In this critical role you’ll provide psychoeducational activities for children and young people. This includes one to one support sessions within a school setting who are identified by professionals as needing additional emotional support. Self Esteem and Confidence, Self-care, Healthy relationships; Keeping Safe and Expressing feelings, are examples of some of the sessions you will have with children and young people.

In addition, you will coordinate and deliver the DAY Program, a healthy relationship program to Children and Young people in schools, youth groups and community groups, these will be delivered after working hours when required. 

About You

You will be able to evidence a thorough understanding of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support and strong casework management skills.

You have the necessary skills to provide effective crisis intervention, carry out children’s risk assessments where appropriate, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group.

Additional Information

The postholder will be based at various locations within Bexley. The role is centred around face-to-face support, including assisting survivors to appointments, and holding one to one meetings in person. Given the nature of this role, we are unable to offer hybrid working for this position.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

· Flexible working

· Focus on learning and development (internal career progression and training)

· Generous holiday entitlement

· Employer pension contribution

· Family-friendly leave and enhanced maternity pay

· Access to Inclusion Networks

· Daily clinical debriefing

· Two paid wellbeing days

· Employee Assistance Programme providing free 24/7 support and advice

· Employee Benefits Platform offering staff discounts, benefits, and savings

· Flow & Restore yoga classes

· Meditation sessions

· Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:

· Values, Behaviours & Competencies

· Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.

We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.