Hybrid jobs
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We're seeking an experienced Volunteering Development Manager to lead the development and implementation of volunteering initiatives across the RNLI. Working closely with the Head of Volunteering, you'll drive strategic projects, create new volunteering opportunities, and ensure a consistent approach to volunteering development across the organisation. This is an exciting opportunity to influence volunteering at a national level, working with a wide range of stakeholders to maximise volunteer impact and support the RNLI's lifesaving mission.
About the role
Key responsibilities include:
- Leading and influencing a team of volunteering professionals.
- Delivering volunteering initiatives aligned to the People and Volunteering Strategy.
- Monitoring, analysing and reporting on volunteering performance through KPIs, dashboards and scorecards.
- Developing volunteer management resources and toolkits to support Volunteer Managers.
- Providing expert advice and guidance on volunteering policies, procedures and complex issues.
- Building strong stakeholder relationships to champion volunteering and attract a diverse volunteer workforce.
- Supporting policy development, continuous improvement initiatives and future volunteering planning.
- Deputising for the Head of Volunteering when required.
Location: Hybrid working between home and Poole (2 days a week).
About you
You'll be an experienced volunteering professional with a proven track record of developing volunteering within a large and complex charity or organisation. You'll bring:
- Significant experience in volunteering development and volunteer management.
- Excellent collaboration and stakeholder management skills.
- Strong communication and influencing abilities, with the confidence to work at all levels.
- Experience using data and insight to measure impact and drive improvement.
- The ability to manage competing priorities in a fast-paced environment.
- A pragmatic, solutions-focused approach to problem solving.
This is an opportunity to play a key role in shaping the future of volunteering within one of the UK's most respected charities. You'll work alongside passionate colleagues and volunteers, helping to create sustainable volunteering opportunities that make a real difference.
For more information and to apply, please visit our jobs page.
Closing date: 12 August 2026.
Interview date: 4 September 2026.
The RNLI is committed to safeguarding: protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role (England & Wales: DBS check; Scotland: Disclosure Scotland PVG; Northern Ireland: Access NI; Republic of Ireland: Garda Vetting; International: International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable) and helping us work towards Our Vision: To save Every One.
Senior Relationship Fundraising Officer – Scotland
The Relationship Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.
The Relationship Fundraising role will play a significant part in contributing to a high-performing fundraising team. The role will cover the country of Scotland.
You will report to the Relationship Fundraising Manager and support the Head of Relationship Fundraising & Volunteering to drive the continued growth of the charity’s fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.
Key Responsibilities:
Strategy, finance, and reporting
· Responsibility for stewardship and relationship building with supporters within the region.
· Identify and apply for corporate partnerships with organisations in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with national partnerships in your region.
· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.
· Recruit new fundraising supporters in line with strategy.
· Support the Relationship Fundraising Manager (RFM) and Head of Relationship Fundraising & Volunteering (HORFV) in developing the Relationship Fundraising strategy for ARUK to increase income within this stream.
· Support and extend volunteer networks within the geographical area in line with strategy.
· To ensure that fundraising activity is implemented and managed to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across the geographical area.
· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload in a cost-effective and proactive way.
Supporter Management
· Provide excellent customer service to fundraising supporters and key regional contacts, with prompt responses to enquiries, to acknowledge support and increase long-term loyalty.
· Provide high-quality account management to volunteer groups in the geographical area.
· Effective management of volunteer relationships within the geographical area.
· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
· In liaison with the Partnership Development Managers and Partnership Officers, provide high quality account management to corporate supporters within specified geographical area and/or of relevant value.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.
Increasing Community Support within geographical area
· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within geographical area, in line with strategy.
· Manage recruitment process of new ARUK volunteers in geographical area, providing relevant support and training.
· Liaise with local community organisations (predominantly golf clubs) – both previous and new potential supporters – to extend income and activity in line with strategy.
· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.
· Arrange appropriate volunteer representation at events in the community, spreading the charity’s reach cost-effectively.
· Identify, research and target prospective community organisations, in liaison with RFM.
· Identify, research and target prospective local corporates in liaison with RFM / HORFV and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with strategy.
· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.
Monitoring and Reporting
· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Relationship Fundraising Manager.
· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.
Knowledge, skills and experience needed:
· Experience in partnership fundraising and/or relationship building
· Experience and confidence in public-speaking, such as giving presentations and talking at events
· Knowledge of recruiting key volunteers and fundraising supporters
· Experience and a keen interest in building long term relationships with supporters
· Proven ability of providing excellent stewardship
· Experience in using a database to record and report on impact and activity
· An ability to manage a busy and varied workload
· Excellent communication skills, both verbal and written
· Excellent organisational skills
· Full driver’s licence with access to own vehicle.
· Flexibility to work some unsociable hours and willingness to travel independently
· Live within defined region
Additional Information:
Ways of working:
As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £35,000 per annum, plus benefits and £3,500 car allowance and associated expenses (where applicable).
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 16th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Mass Participation Events Manager
The role of Mass Participation Events Manager is an exciting new role that will be integral to building on the success of our new mass fundraising product – Walk For A Cure (WFAC).
WFAC is our flagship fundraising event series of 5k accessible walks, bringing together anyone impacted by dementia for a shared purpose- to find a cure.
We have big ambitions for the growth of this exciting mass participation product and next year we will be improving on the microsite functionality, stewardship journeys, and marketing plans to help us drive increased fundraising and remittance.
You will work closely with internal stakeholders, external agencies, and delivery partners to ensure the events are delivered on time and to target by putting in place a robust project plan, working groups, reporting and evaluations and ensuring our processes and procedures are fit for purpose.
This role sits within the Supporter-led Fundraising (SLF) team at Alzheimer’s Research UK (ARUK) sitting within the Fundraising and Marketing Directorate and is responsible for securing income from individuals, groups, and corporates in the community.
Key Responsibilities:
Project Planning and Management:
· Develop and maintain a comprehensive project plan for WFAC, guiding cross-functional teams through its execution.
· Manage project risks and decisions to ensure smooth project progression.
· Establish and lead internal working groups or workstreams for effective collaboration.
· Serve as the main point of contact for internal and external stakeholders involved in the WFAC project.
· Promote best practices in project management across the organization, working closely with the central Projects Team.
Collaboration and Coordination:
· Collaborate closely with internal teams, external agencies, and delivery partners to ensure successful event delivery.
· Oversee deliverables from key agencies and ensure alignment with project objectives.
· Work with ARUK teams such as marketing and design to define roles, responsibilities, and timelines.
· Provide on-the-day event delivery support at all WFAC events.
Reporting and Communication:
· Generate weekly reports and updates for the Heads of Mass Participation & Relationship Fundraising to track project progress and address any issues.
· Facilitate ARUK-wide updates on the WFAC project, ensuring alignment with key teams.
· Stay informed about ARUK's strategic direction, organisational goals, and priorities.
Data and Insight:
· Collaborate with Insight specialists to gather internal and external insights needed to understand the WFAC audience.
· Work with the data team to establish PowerBI dashboards for product performance insight and lifecycle management.
Accessibility and Inclusivity:
· Work with key internal teams to support on delivering accessibility at WFAC events the development of a 'Dementia Friendly Mass Participation Event' framework.
Knowledge, skills and experience needed:
· Demonstrable experience of using project managements principles and techniques to coordinate multiple workstreams, stakeholders, risks and deadlines.
· Experience managing agencies and suppliers and ensuring all contractual requirements are delivered on time and budget.
· Demonstrable experience in championing a product at an organisational level with excellent skills in influencing and negotiation.
· Project Management experience.
· Experience of analysing and monitoring data in a consumer/supporter environment and utilising outputs to advise and drive forward activity.
· Skills in producing evaluations, reporting on objectives and sharing insights.
· Demonstrable ability to work with a variety of different internal and external stakeholders at all levels
· Willingness to travel throughout the UK and to work event weekends including overnight stays- primarily WFAC events.
· A self-starter, able to work with independence, drive and initiative.
· Creative flair, with a strong eye for detail.
· Getting the best out of people and partner agencies.
· Excellent written and verbal communication skills.
· Excellent organisational skills: the ability to manage a varied workload.
· An ability to inspire and motivate colleagues to support a project.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £45,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 16th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a full time Campaign and Advocacy Manager with experience in running campaigns for a political cause, managing coalitions, who is able to demonstrate policy-change impact.
You would be running Migrant Democracy Project’s cornerstone Votes for All campaign which wishes to see the right to vote extended to all residents in the UK, no matter where they are from. The Campaign and Advocacy Manager will have a strategic and creative mindset for the campaign, will be able to plan well into the future as well as capture opportunities in the moment. You will engage with politicians at every level to gather their support, identify ways for these politicians to take action for the progress of the campaign, engineer moments to bring awareness to the issue such as stunts and mass lobbies, liaise with a network of organisations campaigning on democracy and migrant justice, and hold comprehensive policy information about voting rights. You will liaise with the media, politicians, residents without the right to vote, and other stakeholders to make votes for all inevitable.
TERMS AND BENEFITS
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Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 per year, with a September or October 2026 start.
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25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.
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4% pension (3% employer and 5% employee contributions)
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Access to training and mentoring opportunities to develop in the role, if needed.
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Flexibility in working hours and TOIL.
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Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.
ABOUT MDP
Migrant Democracy Project (MDP) is building migrant power in the UK. We believe in leveraging the power of democratic participation to create a just society for all residents. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics.
We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.
Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.
KEY DUTIES - Please read the job specification attached document before applying for a full list of duties.
- Campaigning: Develop and implement strategies for promoting votes for all as a policy change the Government needs to adopt, influencing decision-makers, organising proactice events and working with our community of lived-experience spokespersons.
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Media work: Work with our Communications Manager to create and cultivate opportunities to promote the campaign, being a spokesperson for the campaign, and supporting the wider community.
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Movement Building: Work with existing partners and grow our coalition of supporters taking collective action for votes for all
- Policy, Parliamentary and Research: Identify and manage strategic research projects, work with policy makers, respond to consultations and identify parliamentary opportunities for the campaign.
KEY QUALIFICATIONS - Please read the job specification attached document before applying for a full list of qualifications.
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At least two years of experience in a role where engaging with politicians for a specific campaign was central to your work.
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Experience in the development and implementation of an advocacy or campaign strategy.
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Experience managing projects and people such as for research purposes, delegating strategic tasks to other members of the team, and partners.
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A strong insight and understanding of the diverse experiences & needs of people with migrant experience in the UK.
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Experience of writing policy briefings, consultation responses and evidence submissions.
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Experience managing a coalition of partners towards a campaign action.
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Knowledge and demonstrable experience influencing local and national decision-makers, councils, parliamentarians and other campaign targets.
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Excellent oral communication skills including ability to deliver presentations and talks to a variety of audiences.
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Ability to engage with the media to communicate campaign aims and key moments.
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Excellent knowledge of the UK political system, in particular of voter eligibility and the roles and responsibilities of elected representatives.
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Knowledge of the UK parliamentary system and electoral law.
HOW TO APPLY
Please send your CV with the Subject Line “FIRST NAME LAST NAME CAMPAIGN MANAGER” by 31 August 2026 and complete the online form linked on the next page, which lists the email address.
MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.
Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.
DECISION-MAKING TIMELINE
We are looking for the Campaign and Advocacy Affairs Manager to start latest in October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.
Interview process
● Stage 1: Shortlisted candidates will be invited for a 20 minute interview with the Executive Director online
● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75
minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.
Please download and refer to the full application pack for the job description and follow the application process outlined there.
We are organising and building power amongst migrants at home in the UK to shape a society rooted in justice, reflecting our needs and interests.
Are you an experienced relationship fundraiser who can build trusted partnerships and identify opportunities for fundraising growth?
We are looking for a Senior Hospital Engagement Manager to lead our Hospital Engagement Team and strengthen GOSH Charity’s presence across the hospital. You will lead a team to build relationships with hospital staff, increase awareness of the Charity’s impact and create appropriate opportunities for patients and families to engage with and support the Charity.
You will lead a team of three, oversee the Charity Hub and develop plans that support GOSH Charity’s organisational strategy and ambitious ten-year fundraising strategy. The role is available due to the postholder taking up a 12 month secondment elsewhere within GOSH Charity.
Salary
The salary for this role is £48,690 per annum and you are required to work in either the London office or hospital for a minimum of 2 days per week.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Lead the Hospital Engagement function within the team, whose purpose is to drive the charity's presence in the hospital to build key relationships and increase income from patient families.
- Manage a team of 3 and oversee the running of the charity hub in the hospital.
- Assist the Head of Community Fundraising in developing the annual business plan and budget for Hospital Engagement and contribute to wider departmental strategic planning to meet the priorities as set out in the fundraising strategy.
- Translate strategic priorities into clear plans for the Hospital Engagement Team, identifying opportunities to strengthen awareness of the Charity’s impact, deepen relationships with hospital staff and create appropriate pathways for patients and families to engage with and support the Charity.
- Work collaboratively with the Grants, Brand Marketing, Special events and Hospital Internal Communications teams to align and implement hospital engagement and communications plans.
- Support the team to develop and expanding the charity champions programme which includes providing dedicated fundraising training and ongoing support to hospital staff to increase the number of potential patient and family referrals.
Please refer to the role profile for full information
Skills, Knowledge and Expertise
- Experience developing and delivering stakeholder engagement strategies and generating income from families and groups (preferably within a hospital setting)
- Experience of managing stakeholders at various levels of seniority, developing relationships to establish trust.
- Experience of managing multiple projects, delivering to plan, to timeframes and achieving objectives.
- Proven ability in successfully delivering against fundraising plans and targets.
- A real passion for working in public fundraising and delivering engaging and inspiring supporter experiences.
- Effective communication skills and will be comfortable working with patient families in a hospital environment.
DBS - a basic DBS check is required for this role.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Experienced in complaint resolution in contact centre environment? Thrive in a fast-paced contact centre environment?
Join us as a Customer Feedback Ambassador and help turn challenging customer experiences into positive outcomes.
As part of our Customer Service contact centre team, you'll investigate and resolve complaints, feedback and complex enquiries across phone, email, live chat and written correspondence. Combining empathy with sound judgement, you'll deliver fair, timely resolutions while helping us improve the experience we provide to our customers and supporters.
About the role
You'll be the main point of contact for customer complaints and feedback, managing cases from initial contact through to resolution. From service concerns to more complex issues involving safeguarding, compliance or risk, you'll ensure every customer feels heard, supported and treated fairly.
You'll:
About you
We're looking for someone who combines excellent customer service skills with a passion for resolving problems and improving experiences.
You'll have:
About the team
We're about being brave, compassionate, informed and making a genuine impact. Join a vibrant team where innovation flourishes, and each day offers a chance to revolutionise customer experiences. Our team champions inclusivity, fosters new ideas, and cultivates a collaborative environment.Join a purpose-driven team where every conversation counts. By supporting our customers with empathy and expertise, you'll help deliver exceptional experiences while contributing to BHF's vision of a world free from the fear of heart and circulatory diseases.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our Birmingham Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
The induction training will last for four weeks, during which you will be required to come into the office for additional days. After completing the training, this will reduce to once a week.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported.Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real differencetogether.
To hear from our people, check outBelonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades,we’vehelped keep millions of hearts beating and millions of families together.We’reinvesting in ground-breaking research that will get us closer than ever to a worldwhere everyone has a healthier heart for longer.
Benefits anddevelopment
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out moreabout our benefitsyou can download the Benefits documentat the bottom of this pageorcheck outourBenefitsandDevelopmentpages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process will consist oftwostages.Firststageinterviewswill beheld at Birmingham Office (B37 7YE)
How to apply
It’squick and easy to apply for a role at the BHF. Just click on the apply button below. Allyou’llneed is an up-to-date CV and to answer three application questions.
Our recruitment processes are fair, accessible, andinclusive.BHFuse anonymous CV software as part of the application journey.
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.
Should you need any adjustments to the recruitment process, at either application or interview, pleasecontact the Recruitment Team.
Our recruitment process requires successful candidates to consent to a Basic DBScheckand any offer of employment will be subject to a satisfactory check being completed.
Please note that we are unlikely to be able to sponsor applicants for this role, as it does not meet the minimum salary criteria for sponsorship eligibility.
- Investigate customer complaints and feedback, identifying root causes and appropriate solutions.
- Assess when specialist input is needed, working with teams across BHF to resolve complex cases.
- Provide accurate, clear information and guidance to customers.
- Communicate professionally and empathetically across phone, email, live chat and written channels.
- Manage a varied workload, meeting service level agreements and complaint handling standards.
- Identify trends and opportunities to improve customer experience and service delivery.
- Maintain accurate records using CRM and complaint management systems.
- Experience managing complaints within a contact centre or customer service environment.
- Strong conflict resolution and customer communication skills.
- Excellent written and verbal communication, with the ability to adapt your approach to different situations.
- The ability to investigate issues, analyse information and identify practical solutions.
- A calm, resilient and empathetic approach when handling challenging conversations.
- Experience using CRM systems and maintaining accurate customer records.
- Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.
- Excellent attention to detail.
- A positive, collaborative and adaptable approach.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Are you a marketing professional who loves dogs?
We’re looking for a Marketing Automation Officer to help us spread the word about our work through email marketing and other digital channels.
What does this role do?
As Marketing Automation Officer, you will:
- manage e-marketing campaigns throughout the full lifecycle, from developing campaign briefs and agreeing timelines, to building automated journeys and monitoring their performance,
- manage audiences through ensuring data quality and compliance of email distribution lists and supporting with audience segmentation, ensuring messages reach the right audiences,
- work closely with colleagues across the Marketing and Communications division to coordinate campaign activity, regularly updating campaign stakeholders on performance.
Interviews for this role are provisionally scheduled for week commencing 24th August 2026 and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need email marketing experience, specifically with experience working with Salesforce Marketing Cloud. We’re looking for a strong technical candidate for this role, who has significant experience of building and delivering campaigns, as well as SQL proficiency to support selections, integrations and customisations. You’ll be an excellent communicator, with the ability to translate organisational objectives into compelling marketing campaigns. A passion for animals and the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
We're looking for an experienced Individual Giving Manager to play a key role in driving sustainable income growth through a portfolio of supporter fundraising products. This role sits at the heart of audience engagement and income generation, ensuring supporters have meaningful and effective ways to contribute to our mission. You'll combine strategic thinking, commercial awareness and customer insight to identify opportunities, strengthen performance and help shape future fundraising propositions that deliver long-term value.
Internally you’ll be known as Product Manager (Fundraising).
What it's like to work here
You'll join a collaborative and supportive fundraising team within a directorate focused on growing engagement, income and long-term supporter relationships. You'll be part of a culture that values partnership, innovation and shared success. We encourage curiosity, welcome fresh perspectives and create opportunities for people to contribute ideas that help us improve and evolve. Whether working with colleagues across the organisation or building relationships with external partners, you'll find a team committed to making a meaningful impact while supporting one another to do their best work.
As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week.
What you'll be doing
You'll be responsible for leading and developing a portfolio of fundraising products, ensuring they continue to meet supporter needs while delivering strong and sustainable income performance. Using audience insight, market intelligence and sector trends, you'll identify opportunities to enhance existing products and develop new propositions that inspire support.
You'll monitor performance against agreed objectives, use data and analysis to inform decision-making, and evaluate results to identify future opportunities for growth. Working with a range of stakeholders, you'll help ensure fundraising products support wider organisational priorities and are positioned effectively for their target audiences. You'll also contribute to business planning and budgeting activities, oversee product-related income performance and ensure activity is delivered in line with relevant regulations, legislation and data requirements.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
- Experience managing individual giving products in the not-for-profit sector – including supporter acquisition, stewardship, retention and renewal activity.
- Strong project management experience delivering on time and in budget; resulting in growth of income, retention, audience etc.
- Confidence and the ability to build relationships and networks with a wide range of stakeholders at all levels – understanding who to work with to get things done.
- Experience influencing and collaborating across multiple stakeholders in different teams with different priorities and building consensus on next steps
- Working in collaboration with a range of internal stakeholders to deliver supporter journeys, communications and collateral
- A proactive problem solver, self-starter with a high level of energy and self-motivation, able to prioritize workload in a dynamic environment
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
A little bit about the role
Contract: Part time, 3 days per week (0.6 FTE), permanent (currently funded for 1 year)
Location: Hybrid, minimum 1 day per week in London office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.
Please note that this role will close at 9am on Monday, 17 August 2026
As our Youth Engagement Worker, you will play a key role in ensuring the voices and experiences of young people help shape Frontline’s work, programmes and influence.
Working closely with the Youth Engagement Manager, you will support the delivery and growth of our youth engagement offer for young people aged 14-25 with experience of social work and children’s services.
This role has been created to support the expansion of our youth engagement work to include young people aged 14-17. While our existing Young People Advisory Board provides valuable retrospective insight from young adults, engaging younger people will help ensure Frontline benefits from the perspectives of those currently experiencing children’s social care services. Their experiences will help us maintain the relevance of our training, strengthen our understanding of the challenges facing young people today, and inform our policy and practice influence.
You will help create safe, inclusive and meaningful opportunities for young people to share their experiences and insights, ensuring these inform social work education,practice, policy and organisational learning.
Working across Frontline and with external partners, you will support participation activities that amplify young people’s voices and contribute to positive systems change for children and families.
Whether facilitating engagement opportunities, supporting the Young People Advisory Board, developing relationships with partners, or capturing learning and impact, you will bring strong organisational skills, sound judgement and a commitment to youth-centred practice to deliver high-quality outcomes for young people and the organisation.
We are looking for someone with:
- Direct experience working with young people aged 14-25, ideally with knowledge of care and social work systems
- The ability to plan and deliver engagement activities that are safe, inclusive and youth-led
- Good safeguarding awareness and confidence handling wellbeing concerns appropriately
- Strong communication skills, comfortable building relationships across teams and managing a varied workload.
Please see the job pack for a full list of responsibilities.
A little bit about you
We are looking for someone with hands-on experience working with young people aged 14-25 and a track record of building trusted relationships with them. You will understand the issues facing care and social work experienced young people, along with the policy landscape shaping children’s social care. You will have practical experience running engagement and facilitation activities, and ideally some familiarity with co-production and youth-led approaches. Background in the social care or youth sector is important, along with solid safeguarding knowledge, and any experience reporting to funders would be a plus.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.
For further information about this role, please contact Kasey Thompson, youth engagement manager (see job pack for contact information).
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.
After visiting Smart Works, 68% of clients secure a job, gaining financial independence and transforming their lives.
The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.
About the Role
Smart Works is now hiring a People Coordinator to form part of an interim team structure during a period of maternity leave.
This is an exciting 12-month opportunity for someone who has previously worked in an office environment, has good administrative skills and would like to gain experience in both HR and recruitment within a non-profit organisation.
Some experience in an HR or recruitment role would be an advantage but is not essential - we're looking for a compassionate and organised individual who shares Smart Works' mission for promoting fair hiring and employment practices and treating candidates and employees with dignity and respect.
You will be part of the small but mighty People and Culture team, who work with hiring managers and staff in the ten Smart Works centres across the UK. You will receive on-the-job training as well as plenty of opportunities to shadow key HR processes, get involved in project work, and have access to our e-learning platform for your professional development.
The successful person will play a key role in ensuring the smooth day-to-day running of the People Team. They will provide high-quality administrative support across the employee lifecycle, coordinate recruitment activities, maintain People systems and records, and help deliver an excellent experience for candidates, employees and line managers at Smart Works.
As one of the first points of contact for the People Team, they will provide friendly and efficient support, resolving routine queries and ensuring that administrative processes are delivered accurately and on time.
The role will also contribute to continuous improvement projects and help ensure the People Team can focus on strategic business partnering by providing excellent operational coordination.
How to Apply
Please view the JD and then head to your website to apply through our recruitment system by 9am on Monday 17th August.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
We are a values-led Social Enterprise CIC based in Aldgate, London, providing shared finance services to a growing client base of charities, CICs, and purpose-led organisations. Our services include bookkeeping, management accounts, payroll, VAT returns, and year-end financial accounts and Corporation tax.
Purpose of the post
We are seeking a capable and motivated Shared Services Accountant to help deliver high-quality finance services across a varied client portfolio. The role is ideal for someone with bookkeeping experience who wants to apply their skills in a mission-driven environment. It offers flexible hybrid working, combining remote work with time in our Aldgate office.
Role Overview
You’ll manage day-to-day bookkeeping and financial tasks for a range of clients, taking accounts to trial balance, supporting the production of management accounts, and handling VAT and payroll duties. You will work across platforms including Xero, QuickBooks, and Sage Payroll, and be a key part of our collaborative shared services team
Key responsibilities
- Maintain accurate financial records and ledgers for multiple clients
- Process purchase and sales invoices, journals, and bank reconciliations
- Prepare books to trial balance and assist with monthly management accounts
- Submit accurate VAT returns in line with HMRC deadlines
- Run payroll using Sage Payroll, including pension submissions
- Prepare and post journals (accruals, prepayments, depreciation)
- Maintain and reconcile fixed asset registers
- Respond promptly to client queries and provide excellent service
- Support the preparation of year-end accounts and audit documentation
- Contribute to improvements in finance systems and processes
- Liaise with colleagues to ensure effective delivery of shared finance services
Position in the organisation:
· The post holder will be required to work closely with Head of Finance and Group CFO
· The post holder will be required to liaise at senior levels externally
· The post holder will report to Head of Finance and Group CFO
General duties and key responsibilities:
· Support SEUK’s wider programme of activities where necessary, undertaking other duties as required
· Maintain commercial confidentiality about SEUK and partners’ activities
· Ensure the implementation of SEUK’s Code of Conduct, Health and Safety policy and Equal Opportunities policy in all areas of the work
· Attend training courses or take part in additional aspects of SEUK’s work that are relevant to the work as decided in conjunction with Head of Finance
· Ensure that all activities for which this post is responsible are carried out in accordance with SEUK’s policies, to the highest ethical standards and in accordance with legal requirements, best practice and external guidelines
· Service own administrative needs, maintain transparent and up to date digital records of work
· Act as an ambassador for SEUK as appropriate
KPIs
· SLA Adherence: Ensure all client deliverables (e.g. payroll, VAT returns, supplier payments, month-end accounts) are completed accurately and on time, in line with each client’s specific SLA timetable.
· Timetable Management: Maintain and regularly update a shared timetable tracking all monthly, quarterly, and annual deadlines across clients.
· Transaction Accuracy: Maintain a <1% error rate across processing tasks including payroll, supplier payments, and VAT returns.
· Month-End Delivery: Complete month-end accounting tasks for each client within their agreed reporting timelines.
· Query Resolution: Respond to client finance queries promptly, aiming to resolve 90% within 3 working days.
· Client Satisfaction: Achieve high satisfaction ratings from clients through reliable, responsive service delivery.
· Process Improvement: Identify and contribute to at least 2 service improvements or efficiency initiatives per year.
Terms and conditions
- Permanent full-time post – 4-5 days, 28-35 hours a week.
- Family friendly, flexible/Hybrid working
- Salary – negotiable based on experience & qualifications
- Leave entitlement: 25 days plus bank holidays
- Location: London (Aldgate)
- £200 personal development
- A six-month probationary period would apply
- Employers - 6% Pension Scheme or Salary Sacrifice Scheme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AreThe London Irish Centre’s mission is to empower and enrich lives through Irish community and culture. Since 1955, we have served the Irish community in London, providing crucial support, connection and a ‘home from home’ to those living in the capital.
Our services include accredited advice and support, community wellbeing activities, and an extensive programme of Irish arts, culture and education. Our venue also comprises of a licensed bar and shop, as well as private hire spaces to support the work of our charity.
The London Irish Centre is seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team. The successful candidate will bring expertise in welfare rights and housing, and a strong commitment to supporting those facing financial hardship or insecure living conditions. In this role, you will work directly with clients to deliver accredited advice and practical guidance, helping them navigate complex systems and secure the support they need. You will also collaborate with colleagues across the organisation to ensure a holistic and integrated service that puts community needs first.
The Advice Service is dedicated to enhancing income, alleviating poverty, and ensuring secure housing for community members throughout London. Our goal is to empower individuals by facilitating access to appropriate support through a strength-based and person-centered approach. We offer accredited information and advice on welfare benefits and housing, as well as assistance in obtaining grants.
As an integral part of the London Irish Centre's Community services, the Advice Service collaborates with our Support Service, Citizenship and Identity, Health Navigation, Community Programmes (responsible for events and activities), and our specialized Survivor Integrated Service. Together, we strive to deliver community-led and best-practice support.
About You
- You have solid experience advising on welfare benefits and housing law, including issues like homelessness, poverty, and disability benefits.
- You use a strength-based, person-centred approach to empower clients and achieve positive outcomes.
- You’re confident advocating for clients with agencies such as the DWP and local authorities, both in writing and verbally.
- You’re highly organised, able to manage competing demands, and proficient in using case management and information systems.
- You demonstrate excellent communication and interpersonal skills and are comfortable working with diverse client groups and professionals.
- You’re collaborative, flexible, and committed to safeguarding, equality, and continuous professional development.
Key areas of responsibility
- Work in line with the purpose, vision, mission, and values of the LIC.
- Deliver high-quality information and advice on housing and welfare benefits according to client needs.
- Manage your own caseload and undertake casework with minimal supervision.
- Provide services in accordance with all relevant quality standards.
- Create and maintain comprehensive client and service provision records, using information technology and other systems.
- Support service delivery via telephone, drop-in, and pre-booked appointments, including staffing the response line as needed.
- Advocate on behalf of clients with third parties, including the Department for Work and Pensions and local authorities, by letter, telephone, email, and in-person.
- Contribute to multi-disciplinary service provision, build excellent working relationships, and establish referral pathways to achieve the best outcomes for clients.
- Maintain excellent knowledge of benefits, housing law, grants, as well as changes in law, practice, and supporting services.
- Work collaboratively with internal teams and services
This job description outlines the key responsibilities and duties associated with the role. It is not exhaustive or restrictive and may be reviewed and amended in line with service needs and organisational priorities. The postholder may also be required to work from other locations or undertake other duties as reasonably requested by management.
Employee Benefits
· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).
· Enhanced sick pay - 4 weeks (pro-rata) of contractual hours on full pay after completion of probationary period
· Enhanced maternity and adoption leave pay*
· Cycle to Work Scheme*
· Tech Scheme*
· Eyesight tests and contribution to corrective glasses*
· Jury Duty leave pay*
· Employee Assistance Programme.
· Complimentary tickets to select events.
· 50% discount on LIC education courses (subject to availability).
· 20% discount at the LIC shop and 10% discount at the LIC bar.
· Mindfulness app membership*
*Only available to staff on contracts of a minimum of 12 months
At the London Irish Centre we strive to be:
The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.
The client requests no contact from agencies or media sales.
ALDER HEY CHILDRENS CHARITY
Job title: PR, Communications & VIP Engagement Manager
Salary: £39,428-£50,450
Hours: 37.5 hours per week
Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role
Are you passionate about using the power of storytelling, media and influential voices to create lasting change for children and young people?
This is an exciting opportunity to join Alder Hey Children's Charity as our Communications, PR & VIP Engagement Manager, helping us deliver our vision of a healthier, happier and fairer future for every child and young person.
Every day, Alder Hey Children's Charity works to create magical moments, fund pioneering research, invest in world-leading innovation and champion better health and wellbeing for children. As part of our ambitious team, you'll play a vital role in sharing these stories, inspiring support and helping more people understand the difference they can make.
You'll lead the Charity's public relations, media and VIP engagement programme, developing creative campaigns that raise awareness, strengthen our reputation and grow our impact. Working alongside colleagues across fundraising, marketing, advocacy and Trust communications, you'll secure high-profile media coverage and build meaningful relationships with celebrities, ambassadors, influencers and public figures who share our passion for improving children's lives.
This is a varied and rewarding role that combines strategic thinking with hands-on delivery. You'll help shape how the Charity is seen, ensure our incredible stories reach new audiences and harness the support of influential advocates to drive fundraising, awareness and policy change.
If you're an experienced communications professional with outstanding media instincts, exceptional relationship-building skills and a passion for making a difference, we'd love to hear from you.
Key Responsibilities will include:
· Leading the Charity's PR and media programme, identifying and delivering proactive communications opportunities that raise awareness, strengthen our reputation and showcase the impact of our work.
· Developing engaging communications and storytelling across press, digital and campaign channels, ensuring consistent messaging that supports fundraising, advocacy and organisational priorities.
· Building and nurturing relationships with celebrities, ambassadors, VIP supporters and media contacts, creating meaningful partnerships that champion Alder Hey Children's Charity and inspire wider support.
· Planning and delivering high-profile visits, events and campaign moments, working collaboratively across the Charity and Trust to create memorable, safe and impactful experiences.
· Working closely with colleagues across fundraising, marketing, advocacy and Trust Communications to deliver integrated campaigns, maximise opportunities and protect the Charity's reputation.
· Monitoring and evaluating communications and VIP engagement activity, using insight and learning to continually improve our impact, profile and supporter experience.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
- Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
- Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
Please see the attached Job Description and Person Specification for more information.
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Monday 24th August, 12pm
Interviews will be held in person at Alder Hey on Tuesday 8th September 2026
The client requests no contact from agencies or media sales.
About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.
About the Service
East London Rape Crisis provides free, confidential specialist support for women and girls who have been raped or experienced any other form of sexual violence or abuse at any time in their lives, regardless of whether or not they have reported to the police. We offer confidential and independent support. Services include advocacy, emotional and practical support, one-to-one counselling and group work.
About You
In the role of Young Women and Girls Advocate you will hold a caseload of young women and girls aged 11-17 years old, who have been subjected to sexual violence. You will support those whose choose to report through the criminal justice process. In addition, the role involves providing broader support to young women and girls to address the multiple impacts of sexual violence. This post involves travel across East London, and a hybrid model of home and office working.
This is an exciting opportunity to join a growing Rape Crisis Service in a supportive feminist organisation. We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls. We particularly encourage applications from Black, Asian and minoritised women, young women with lived experience and those who have experience of accessing services as a young woman/child.
Job Ref: nia 222
Hours: 35 hours per week (including 1 evening per week and occasional Saturday mornings
Team: East London Rape Crisis
Salary: £29,000- £32,000 dependent on experience and qualification
Location: Hybrid approach to office, outreach and home working. Current office locations are Islington and Dagenham Heathway
CV's will not be accepted. The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
Delivering cutting edge services to end violence against women and children.

The client requests no contact from agencies or media sales.
About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.
About East London Rape Crisis Service
East London Rape Crisis provides free, confidential specialist support for women and girls who have been raped or experienced any other form of sexual violence or abuse at any time in their lives, regardless of whether or not they have reported to the police. We offer confidential and independent support. Services include advocacy, emotional and practical support, one-to-one counselling and group work.
About You
The Women’s Caseworker provides proactive short-term support and casework to female victim-survivors of sexual violence. You will work as part of a growing feminist Rape Crisis service that is developing to meet the needs of women and girls. This post involves travel across East London, and a hybrid model of home, outreach and office working.
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls. We particularly encourage applications from Black, Asian and minoritised women, young women with lived experience and those who have experience of accessing services as a young woman/girl.
Job Ref: nia 221
Hours: 35 hours per week (including 1 evening per week and Saturday mornings on a rota basis)
Team: East London Rape Crisis
Salary: £29,000- £32,000 dependent on experience and qualification
Location: Hybrid approach to office, outreach and home working. Current office locationsare Islington and DagenhamHeathway
Delivering cutting edge services to end violence against women and children.

The client requests no contact from agencies or media sales.







