Job Title:                           Database Executive (CRM and Data) Maternity Cover
Hours:                               35 per week
Salary:                               £26,114 - £27,938
Type of Employment:      12-month Fixed Term Contract until December 2021
Dept and Location:          Public Fundraising, Office - London
Line Manager:                  Database and Insights Manager
Direct Reports:                None

MAIN PURPOSE OF THE JOB
The post holder is responsible for the reliable delivery of the operational database services and the
accuracy of supporter data. The role will focus on delivering a programme of data imports,
supporting a range of fundraising initiatives and working with a number of data sources from
third party agencies, managing exceptions and troubleshooting to ensure work is completed
with accuracy, to a high standard and within SLAs.

You will provide training and continuing support to ensure all stakeholders are aware of the data options available to them in order to maximise income and engagement opportunities. You will maintain data integrity ensuring teams across the charity know how to use CARE in a way that complies with both organisational data policies and regulatory requirements.

You will have experience in:

• Working with a Fundraising database (E.g. CARE) 
• Use of SQL
• Use of Data Import Tools (e.g. Blender)
• Advanced Excel skills (Pivot tables, Referencing, Duplicates etc.)
• Managing Data Operations on a large customer database

If this sounds like you, we would love to hear from you

How to Apply
You can view the 
 before coming back to this page to apply.  Don’t forget to upload your CV and supporting statement that explains how you meet the criteria for the role.

Closing date :      09th December 2020
First interviews:                                     06th January 2021 (Online)
Second Stage Interviews:                    14th January 2021  (Online) 

We are committed to working towards ensuring Teenage Cancer Trust is a diverse and inclusive place to work. We welcome applications from everyone regardless of race, age, gender, ethnicity, sexual orientation, faith or disability.

At Teenage Cancer Trust we're committed to delivering a service to teenagers and young adults with cancer that is embedded in safeguarding and safe working practice guidance.In line with our safeguarding approach this role is subject to a DBS check (Disclosure and Barring Service).

Start Date: January 2021

Location: Any UK Trust office

We are expanding our development team and currently have a vacancy for an exciting role as a Backend Developer. You can be based in any of our UK offices however, due to coronavirus, you will be working remotely until further notice.

You will be working within a small software and digital products team who are building new digital platforms and services to help us reach, engage and transform the lives of our young people.

The role is perfect for you if you are a Backend Developer who is a self-starter and is an expert coder with Blade or Trig, CSS, Bootstrap, PHP 7, Laravel and Vue.js.

If you meet all of our essential criteria stated in the job description, we would love to receive an application from you! For more information, please go to our website.

We require a supporting statement/cover letter, from each candidate, so please avoid submitting your CV twice.

Why we need Backend Developers:

Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training. 

The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.

We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.

Perks for working at The Trust:

• Great holiday package! 30 days of annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform! Develop your skills for your career and your role
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

Here at The Prince's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. More importantly, creating an environment where everyone, from any background, can be themselves and do the best work of their lives is the right thing to do.

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT NOW (Network of Women), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBT Network). For more information, click here.

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 597 

The successful applicant will work with a dynamic, passionate Team, within a very well established and needed female only registered Charity, Tomorrow’s Women Wirral. As Business Development Manager you will be responsible for ensuring the efficacy and efficiency of business operations as well as shaping strategic goals for the future. As an ideal candidate you will be well-versed in all business matters.  You will be a competent leader able to provide guidance that enhances performance in a manner which incorporates the Charity’s vision and culture, with the goal to ensure the sustainability of the Charity’s activities and to drive development  and long-term success whilst always keeping the aims and values of the Charity at the forefront.

Main Duties & Responsibilities

(Please note, this job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform. The job description will be reviewed regularly and may be changed in the light of experience and in consultation with the post-holder.)

• Adhere to direction set by the Board of Directors/Trustees and CEO.
• Work closely with the Board of Directors/Trustees, CEO and Treasurer in the production of business plans, financial forecasts, and policy updates, and provide feedback on strengths, weaknesses, and areas for improvement. 
• Deputise for CEO in her absence.
• Work as part of a Motivational Management Team.
• Support the work of employees to improve efficiency, effectiveness, safety and wellbeing.
• Gather, analyse and interpret both external and internal data to assist in the production of reports required.
• To develop and lead a Bid/Tender Writing Team providing tools and techniques to convert business ideas into an actionable plan to increase finance and growth.
• Develop and maintain excellent working relationships with financial partners, Landlord, Public or Third Sector Grant fund holders, to facilitate an effective client financing process.
• Deliver a strong Business Plan and Model to develop and strengthen Tomorrow’s Women’s move towards business sustainability, creation and expansion. 
• Ensure adherence to legal rules and guidelines, and compliance with the regulations and procedures of the Charities Commission and Company Law.

Job Specification

• Proven experience as Business Development Manager or relevant role.
•  Appropriate degree/diploma or higher.
• Qualifications in Income Generation/Bid Writing/Leadership & Management and proven evidence of this.     
• Strong financial and business planning/growth expertise with a thorough understanding of diverse business processes and strategy development.
• Excellent organisational and leadership skills.
• Outstanding communication and interpersonal skills and abilities.
• Excellent knowledge of MS Office, databases, Tendering processes, and information systems.
• Good understanding of research methods and data analysis techniques.
• Commitment to, and understanding of, the work of our Charity. Ensuring Tomorrow’s Women’s ethos of client-focused delivery, innovation and social value is demonstrated to clients, partners, stakeholders, and funders.
• Flexibly and sensitively challenging in approach.
• Contributing to the continuous improvement of Tomorrow’s Women, sharing best practice and ideas required.
• A good sense of humour!

An exciting opportunity has arisen at Penny Appeal, we are looking for a talented individual to lead our eCRM strategy. We are on a journey to understand our donors more through building relationships. We are willing to try new and creative ideas led by our new teams to challenge the status quo and disrupt where we can in the online space. We are looking for good people to fit in an organization that cares about what it does and is mindful of the welfare of its staff and teams.

As the CRM Exec in this position, you will be a key point of knowledge in this area, assist multiple departments get to grips with the basics of the donor lifecycle. This will include educating on RFM segmentation basics, targeted tests and utilisation of tools that you can bring to the role. Beyond that it will be up to you to decide what direction and strategy to follow. Hand hold the donors’ experience and from first time donation to multiple donations. You will make the donor lifecycle relevant, engaging and drive incremental donations for these donors.

The key responsibilities of the CRM Executive will be:

• Plan, manage and deliver a CRM strategy, leveraging HubSpot, bespoke tools and customer understanding to improve acquisition, conversion, and retention of customers across the charity.
• Working closely with the call centre team to repurpose and re-engage and interest and enquiries from the leads that are generated
• Lead the role of Email and SMS in the delivery of campaigns
• Develop, plan and execute customer journeys for each campaign – including but not restricted to onboarding, data base building, customer satisfaction, regular outreach etc.
• Co-ordinating the communication of launches, specific campaigns and regular BAU.
• To segment and identify various customer groups within the databases, so that targeted campaigns can be run effectively.
• Ensure the growth of the database always outweighs any loss
• Monitor Performance and reporting of key CRM metrics

CRM Job Description

• Key data segmentation and management (strategic level and hands on)
• Educate and apply RFM and LTV strategies, execution methods and tools.
• Briefing designers and collaborating with marketers to implement marketing communications cross multiple channels including site, email and social and tailoring communications
• Improve customer return rates and repeat purchase rates for existing donors
• Optimize efficiency and quality of campaigns. Measure, evaluate and report on success
• Identify and implement continuous improvement opportunities for maximizing donor value
• Set-up and help manage eCRM programmes (Strategic and hands on)
• Advise and assist on donor loyalty programme where appropriate
• Be passionate about the UX and donor journey to maximise revenue from loyal customers
• Help develop Penny Appeal best practice framework to apply across appeals
• Manage budgets by campaign and advise operationally
• Assist on eCRM calendars and ensure these ties in with marketing activity
• Understand tactics and technologies can be used to drive loyalty as well as where and when certain loyalty type programs are not suitable.
• Assist with innovation and development of subscription models
• On top of current trends and best practice in this area and interested sharing knowledge with wider team

Person Specification – CRM Executive 

CRITERIA - Essential (E)  / Desirable (D) 

Qualifications 

Educated to degree or HND level - E 

Experience 

Good commercial awareness of ecommerce  - E 

Significant senior marketing and communications experience, leading the marketing and communications function of an organisation. - E 

Ability to manage multiple streams of activity and priorities those yielding the biggest gains for the business - E 

Understanding of key marketing metrics including ROI / CPA / RFM / LTV with a good head for numbers. - E 

Build and innovate operational frameworks to scale capabilities - E 

Minimum of 2 or more years’ experience in CRM - E 

Ability to work well under pressure and maintain close attention to detail. - E 

Knowledge  & Skills 

Excellent IT and Media software skills - E 

Ability to problem solve in an effective manner - E 

Excellent interpersonal and communication skills, written and verbal - E 

Ability to work under pressure and to meet targets and deadlines. - E 

Excellent project management skills - D 

Ability to work in partnership with other teams but with the presence to introduce innovation - E 

Strong influencing skills, with the ability to negotiate agreement on expectations and outcomes in a busy environment, with changing priorities - E 

Excellent planning and organisational skills with the ability to prioritise and manage multiple projects with overlapping milestones - E 

A strong understanding of the charity sector and international NGO work.  - E 

Passionate about making data-driven decisions - E 

Have an understanding of the British Muslim charity sector  - D 

Thought leadership, ability to align marketing strategies with overall charity objectives - E 

Personal Attributes 

To uphold and behave in accordance with the organisation’s core values (currently under review) - D 

A professional and flexible approach to work - E 

Commitment to promoting equality and diversity in what we do  - E 

Strong self- motivation and self-development - E 

The role

The role is designed to help support both our data selections and analysis teams to deliver key fundraising activity at a time where our database integration project is entering its most crucial period. This position will take ownership of the delivery of our Faststats selections, as well as supporting the fundraising teams with their key reporting requirements, using Power BI and SQL. Working collaboratively with several fundraising stakeholders, you will be responsible for ensuring multiple, concurrent deadlines are met. Please note that we will be reviewing applications and interviewing throughout the application process, so the closing date on the position may be sooner than advertised.

About you

You will be an experienced Faststats and Power BI user who is confident in their own abilities to take ownership of an important area of our selections and reporting delivery. You will be able to work on multiple projects at once and be able to identify the priorities within your workload, with joint support from the Senior Database Officer and the Senior Database Manager.

About us

We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.

We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.

We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date Formally 11th December, but may close sooner.

Interview date Formally 17th December, but strong applicants may be contacted sooner

We are working with a well-known health charity to recruit a Senior Database Lead, working closely with the Database Manager you will lead on training users, project management and building new and bespoke modules to support the function. The successful candidate will have strong experience of using a CRM or a relational database, ideally CARE and will have previous exposure to analytical tools such as Blender.

Main duties for the Senior Database Lead:
Business analysis
Work with stakeholders, scoping and specifying requirements
Ensure reports and data processes are in place
Provide data support and training to users
Liaise and manage relationships with third party suppliers
Support the team to ensure a programme of regular imports takes place
Develop new database structures to support efficient working
Ensure data is managed inline with GDPR
Plan and deliver allocated data projects

Essential criteria for the Senior Database Lead:
Database management experience
Gift aid knowledge and management experience
Experience using CRM database, FastStats and Blender
Knowledge of developing workloads, processes and schedules
Ability to develop training material
Project management skills

To apply for this Senior Database Lead role, please email your CV to Chloe Hill quoting the reference number J74168CH. All applicants must be eligible to work in the UK.

About Scope

At Scope our mission is to drive social change so that disabled people have the same opportunities as everyone else. We want to achieve everyday equality and support disabled people to get the best start in life, live the life they choose and be financially secure.

About the role

Scope is looking for an experienced Database Officer to join our Database and Analysis team for a six month fixed term contract. The team is responsible for data management and associated processes that support the work of our fundraising, volunteering, campaigns and marketing activity.

The main objectives of your role will be to work with other members of the Database Team to maintain and administer the Raiser’s Edge database, your aim will be to develop new and improve existing processes and maximise the efficiency and use of the database across the organisation.You'll assist in Direct Debit processing and Gift Aid claims and produce analytical reports to support Fundraising and marketing activity.

About you

You will have significant experience of working with charity databases - specific experience of Raisers Edge and CRM change projects is highly desired. You will also have a good level of SQL knowledge and be able to use Excel, Access and other data manipulation tools at an advanced level. Experience of handling large volumes of data to produce marketing selections and reports is essential, as is Knowledge and understanding of Data protection and GDPR.

Disabled candidates

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We are always looking for applications from disabled people. If you are disabled and you have the skills and, or the experience to do the job, we really want to interview you. Just let us know in your application that you are applying under the Guaranteed Interview Scheme.

A charity based in London are looking for a Database Officer- Part-time. As a new role designed to bring more capacity to the team, the Database Officer will play a key role in supporting the Senior Database Administrator's on-going development, maintenance, and operation of the organisation's Salesforce CRM database.

Acting as the first point of contact for all Salesforce (and related apps) user enquiries, you will assist the Senior Database Administrator to undertake a range of duties to ensure that the database is well maintained and able to support the outputs of the broader team.
Key responsibilities

Run and maintain a process of regular weekly and monthly imports, alongside any other ad-hoc imports, as directed by the Senior Database Administrator

Responsibility for ensuring the returns from our Direct Debit provider (Smart Debit) are actioned in an accurate, timely fashion.

Responsibility for the in-house Cheque Recording Process, ensuring that entries are recorded in an accurate, timely fashion.

Maintaining data quality and integrity

Responding to enquiries and acting as a first point of contact for internal database users and stakeholders, in support of the Senior Database Administrator, providing technical database advise and problem-solve as required.

Person specification

Experience of using a CRM (salesforce), including within a fundraising environment,

Experience in running regular data imports

Experience of complying with GDPR and the Data Protection Act, and how it specifically applies to a fundraising database.

Closing date: 20th November 2020

The Natural History Museum is both a world-leading science research centre and the most visited natural history museum in Europe. With a vision of a future in which both people and the planet thrive, it is uniquely positioned to be a powerful champion for balancing humanity's needs with those of the natural world.

It is custodian of one of the world's most important scientific collections comprising over 80 million specimens. The scale of this collection enables researchers from all over the world to document how species have and continue to respond to environmental changes - which is vital in helping predict what might happen in the future and informing future policies and plans to help the planet.

We are at a pivotal moment in our history as we launch a new strategy setting out our role as the natural world faces increasing threats. Building on our world-leading collection, global reputation for science and as one of the world's leading visitor attractions, the NHM has ambitious plans leading up to the 150 anniversary of the opening of the Waterhouse Building in 2031, making this a truly exciting time to be part of the NHM team.

About the role

Our Development Department generates philanthropic income to help us create a Natural History Museum for the future - investing in capital development, attaining vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all.

This is a key role within the team with responsibility for management of Membership and Supporter Engagement data via Microsoft Dynamics CRM database. You will champion database usage, be responsible for the integrity of the data, provide professional support and training to users, and lead on data selections.

You will be responsible for ensuring the database is maintained and up to date in line with data protection legislation, for processing donations and gift aid, and regular housekeeping activities to ensure data accuracy and quality. You will also lead on the review, design and implementation of the processes, policies and procedures connected with Microsoft Dynamics to ensure best practice across the department.

About you

You will be an expert supervisor level user of Microsoft Dynamics or equivalent with the ability to perform complex database processes, queries and exports. You will also have excellent communications skills, with the ability to act as the department's key contact for all things data and database related.

Excellent time management skills with the ability to prioritise your own workload, deal with conflicting demands and work under pressure to meet tight deadlines will be key to see you succeed in this position.

Closing date: 9am on Monday 7 December

Interviews expected 17-18 December

To apply, please visit and upload your CV with a covering letter, which clearly outlines how you meet our person specification.

CRM & Operations Manager needed for the Youth Endowment Fund to help us build and manage the systems we need to succeed in our mission. 

Reports to: Head of Operations

Salary: £35,000 - £40,000

Location: Central London

About the Youth Endowment Fund

The Youth Endowment Fund is a bold new attempt to put early intervention at the heart of efforts to tackle youth offending.

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund is a charity with a £200m endowment and a mission that matters. Founded by youth charity Impetus and its partners the Early Intervention Foundation and the Social Investment Business, we exist to prevent children and young people from getting caught up in violent crime. We do this by finding the very best ways to prevent youth violence, funding great initiatives and working to scale them up and spread great ideas.

Key responsibilities

Most fundamentally, your job is to work with the Head of Operations to build and manage the systems and processes we need to enable the organisation to function effectively. To do this you will:
 

• Assist in developing efficient processes and systems to manage grant giving, monitoring and evaluation.
• Assist in the design and build phase of the CRM system and maintain the system once it is in place (Salesforce).
• Ensure staff are trained to a high standard on system, process and reporting requirements.
• Create reports, analyse data and prepare dashboards and other reporting tools to ensure the YEF team at all levels understand performance (financial and otherwise).
• Manage risk registers to ensure robust risk management and mitigation.
• Create budget templates to allow all budget holders to effectively prepare for budget reviews.
• Regularly review and improve processes to increase efficiency and impact.
• Provide ad hoc operational support as needed within YEF.
• Help build and model a culture where it is natural to perform well and support colleagues brilliantly.

About you

You are this sort of person:

• You are brilliant at improving and organising things: You like finding ways to make things operate better for everyone. You enjoy bringing order to what is going on. You are good at getting your head around how a process works and improving it.
• You understand the impact of strong systems and processes: You enjoy thinking about how to ensure maximum efficiency and impact. You want to make the jobs of those around you simpler so that they can achieve more. You have experience working within a CRM system and enjoy learning what it can do.
• You can make the complicated seem simple: You understand the importance of good data and reporting. You are not only able to extract and analyse data but you are able to present this in a way which can be easily understood.
• You like getting things done: You have a track record of making things happen. In previous jobs, you have held responsibility for ensuring projects are delivered on time. You are very reliable.
• You win people over. People tend to warm to you and respect you. You have built good relationships with people at every level alongside those outside the organisation.
• You work very well in a team. You are not motivated by being the individual winner. You want the team as a whole, to succeed. You don’t care who gets the credit as long as things get done.
• You learn fast but remain humble. You are quick at getting your head around things. It wouldn't faze you to have responsibility for organising things that are new to you as long as you have an expert to ask advice from. You like learning and developing. You know how much you don't know as well as what you do.
• You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference. You like the idea of doing a job that makes young people safer.

• You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
   

While it is not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence.
 

It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
 

You will be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.

First round interviews will take place in the week commencing 4th January 2021.

Second round interviews will take place in the week commencing 11th January 2021.

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

A rewarding opportunity to manage a team and lead on the development and implementation of a major donor strategy has arisen at this highly regarded local charity. You will be responsible for the mid and major gift programme, private and in-memory donations, legacies, trusts and grants and LOROS’ regular giving strategy in order to achieve significant income growth.

Working closely alongside LOROS’ Senior Management Committee, Director of Income Generation, Trustees and Project Leads throughout the Organisation, you will develop projects and submit them to potential donors for funding whilst also managing, and continually developing existing income generation activity within the area of Philanthropic Giving at LOROS.

To be successful, you will have experience of identifying, cultivating and maintaining high quality supporter relationships and a proven track record of securing high level income from those relationships (five and six figure gifts). The successful candidate will have experience in major donor fundraising, and launching, planning and delivery of new and existing partnerships. A strategic, creative thinker with problem solving skills and the ability to effectively manage multiple projects. 

The ideal applicant will be confident, passionate, committed, results driven and able to lead and motivate a team through change. 

Are you interested in working as part of a multi-agency database, helping provide people who are homeless with the appropriate support to rebuild their lives?

About the role

CHAIN (Combined Homelessness and Information Network) is a multi-agency database recording information about rough sleepers and the wider street population in London, which is commissioned by the Greater London Authority (GLA) and managed by St Mungo’s. The system is used by services including street outreach teams, assessment hubs, and accommodation projects and enables them to share information about people sleeping rough and their needs, ensuring that they receive the most appropriate support. CHAIN represents the UK’s most detailed and comprehensive source of information about rough sleeping, and our work provides a significant evidence base for the development of rough sleeping strategy and policy, both in London and at national level.

We are currently seeking a Database Support Officer to join the team. While working in this role, you will play a major part in the day-to-day running of CHAIN. Working collaboratively within a small team, you will:

• Undertake a wide range of tasks, such as providing a helpdesk service and training new users
• Liaise regularly with service managers and staff, supporting and encouraging their engagement with CHAIN
• Ensure that information recorded on CHAIN is of the highest possible accuracy and quality
• Participate in the ongoing development of the system
• Produce accurate, reliable and high quality reports and statistics for stakeholders

What we’re looking for

We’re looking for someone with excellent customer service skills, who is enthusiastic about delivering engaging and accessible training and support, and who is confident liaising with stakeholders at all levels. You will be able to demonstrate experience of administering and maintaining databases, and an understanding of the importance of high quality systems and accurate data to the provision of services for vulnerable people. You will have a high level of IT skills, including a good understanding of Excel.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s Careers page on our website and click the Apply Now Button.

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on 2 December 2020

Interview and assessments on: 14 and 15 December, to take place via video call

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Title: Volunteer Support Manager
Salary: £25,000 per annum
Contract Type: Permanent
Hours: Full-Time (40 hours per week)
Location: Newmarket CB8 7NU
Interview Date: Zoom interviews 6/7 January 2021
Applications: CV and covering letter
Contact: Belinda Johnston

An exciting opportunity has arisen for an experienced Manager to join our small but growing charity, Our Special Friends (OSF). This role will be responsible for the recruitment and management of the OSF Volunteers.

Our Special Friends aims to help people benefit from the companionship of animals and support them through difficult times. We provide practical advice and emotional support to individuals who are having difficulty caring for their pet or who are missing the companionship of an animal. We coordinate local community support to help people to enjoy the companionship of animals without the worry.

As Volunteer Support Manager you will oversee the recruitment, training and support of volunteers undertaking a variety of roles within Our Special Friends. You will co-ordinate the assessment of companion animals involved and oversee all administrative support to ensure all documentation, policies and records relating to volunteering are current.

A driving license / own transport will be required. 

Closing date: 8.00 pm on 9th December 2020

If you are interested in working with us, please view the JD and Person Spec below and click the apply button to send your covering letter and CV. 

No agencies please. 

We are looking for an enthusiastic, innovative and personable fundraiser to join the Kit Tarka Foundation family and help save babies’ lives by raising vital funds for the charity. 

ABOUT US

We are a small yet ambitious charity with a mission to prevent newborn baby deaths through research and education. Our initial focus is on neonatal herpes (the cold sore virus in babies) but we expect to expand our activity to other causes of newborn mortality in future years. We are led by a passionate, skilled and hands on Board of trustees.

We work to achieve our mission through funding relevant research and developing training and education programmes for medical professionals and the general public.

ABOUT THE ROLE

The Fundraising Manager will work across all fundraising activities to increase income generation. The remit is broad and provides the opportunity to really shape the future of the charity and the role itself. Many of the existing revenue streams are in their infancy so there is huge potential for the Fundraising Manager to make a real difference through their creativity and innovation.

As a small charity we have limited time and resources so the Fundraising Manager will work closely with the CEO and trustees to agree a realistic and achievable plan for their first year and beyond. Expected areas of focus will be grants, corporate partnerships and individual giving. They will secure and develop strong relationships with our supporters within the local and wider communities.

The Fundraising Manager will report directly to the CEO and provide quarterly progress updates to the Board of Trustees. A trustee with fundraising expertise will give additional support and guidance. The post is new and is expected to develop with the individual appointed.

The role is home-based but there will be regular meetings and events in Brighton. Due to funding restrictions, the role is initially part-time and fixed term but with genuine potential to extend.​