Jobs

We currently have two exciting opportunities to join our team as a Donor Experience Officer. One is a permanent contract, and one is a fixed-term parental leave cover contract from 3 November 2025 to 30 November 2026.

Please indicate whether you would like to be considered for one or both of these roles when submitting your application. As a Donor Experience Officer, you’ll play a central part in providing an outstanding, informative and rewarding experience for thousands of donors through delivery of a best-in-class donor stewardship programme.

You will develop and deliver multi-channel donor journeys for supporters, giving to a variety of important areas. Working closely with fundraising leads and other members of the Donor Experience team, you will coordinate and deliver a calendar of creative touchpoints – ensuring that donors receive an inspiring experience commensurate to the level of their gifts. You’ll also work closely with colleagues leading on key income streams to ensure donor experience activity supports acquisition and retention goals.

You must be comfortable and confident in working to a brief to producing creative communications across digital and print media.

You will be proactive in sourcing powerful impact stories and case studies from across the University and translate these into high quality content that ensures donors feel their support is valued and effective, inspires repeat giving and maximises donor retention.

You will be highly organised and proactive, with excellent interpersonal, teamwork and relationship building skills, with an ability to influence and connect with stakeholders at all levels.

There are two posts available - 1 Permanent contract and 1 Fixed Term contract for 13 months. If you are only interested in one post please stipulate this in your application otherwise you will be considered for both opportunities.

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working – you can find out more here

Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any CV’s submitted by a recruitment agency will be considered a gift.

For general enquiries or enquiries about the vacancy, shortlisting and interviews, please click the apply button for contact details.

Fuel Bank – Triage Support Advisor

Location – Remote based role with occasional travel to the Midlands for team meetings & training.

Hours – Part & Full Time Positions. F/T – 37.5 hours Monday to Friday. P/T 18.5 hours flexible Monday to Friday to suit the needs of the charity and individual’s work life balance. 

Salary - £27,000.00 pro rata

Are you a confident communicator with strong administration skills? Are you happy to work in a busy reactive role processing queries and applications? Are you flexible, empathetic and able to deliver great customer service to our clients via email and telephone interactions?

Fuel Bank Foundation is the only UK charity to focus on the challenges of people living in fuel crisis. We provide emergency financial support through our network of partners who identify people who cannot afford to pre-pay for their energy.

As Triage Support Adviser at Fuel Bank Foundation, you will be the first point of contact for beneficiaries, partners, or referral agencies seeking assistance. Your primary responsibility will be to assess needs, gather essential information, and direct each query to the appropriate team or resource. You’ll play a critical role in ensuring that those in need receive timely and accurate support, helping maintain smooth day-to-day operations within the Foundation’s support services.

Key Responsibilities

Initial Contact & Needs Assessment

• Inbound Enquiries: Respond to incoming calls, emails, or online requests, providing a welcoming and empathetic first point of contact.
• Information Gathering: Ask relevant questions to understand the nature of each enquiry—whether a client needs immediate fuel assistance, advice, or referral to another service.
• Basic Eligibility Checks: Perform preliminary assessments to confirm a caller’s eligibility or direct them to the right partner agencies.

Triage & Referral

• Case Prioritisation: Quickly identify urgent cases (e.g., no heating supply, extreme vulnerability) and escalate them as needed to senior colleagues or specialized services.
• Routing Calls/Emails: Forward complex queries or those requiring in-depth guidance to the appropriate department (e.g., Customer Support, Policy & Impact, Finance for voucher-related questions).
• Follow-Up Coordination: Log essential details for each interaction, ensuring smooth handovers and timely follow-up by the relevant team member.

Data Entry & Record Keeping

• Database Management: Accurately input beneficiary information into the Foundation’s CRM or case-management system, maintaining up-to-date records in line with data protection policies.
• Documentation: Keep clear notes on calls, emails, and web form submissions, tagging them with relevant categories (e.g., urgent, general enquiry, advice request).
• Reporting: Support team leads by generating basic reports or summaries on enquiry volumes, types of requests, or common issues.

Communication & Collaboration

• Liaise with Colleagues: Update other teams or managers about trends in call types or emerging issues that might require policy changes or additional resources.
• Team Support: Assist in scheduling, task delegation, or administrative tasks when needed, contributing to a well-coordinated triage function.
• Stakeholder Engagement: Occasionally interact with partner organisations, local agencies, or other charities to exchange referral information or confirm assistance protocols.

Quality & Compliance

• Adherence to Policies: Follow all internal guidelines, including safeguarding, confidentiality, and data protection (GDPR).
• Continuous Improvement: Identify recurring enquiry patterns or potential service gaps, suggesting improvements to triage processes.
• Professional Development: Stay informed about any updates in the charity’s programs, fuel poverty regulations, or relevant partner services.

What will you receive in return:

· Support from a team of like-minded individuals who will support you to succeed in the role.

· Annual leave entitlement of 27.5 days (FTE), plus bank holidays plus the option to buy/sell extra days.

· A flexible working week to ensure work life balance.

· Enhanced pension contributions.

· Equal opportunity employers.

· Full onboarding programme with ongoing training and development opportunities.

The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.

The Role:

• Responsible to the Housing Manager for delivering a high-quality, customer-focused housing service to ex-service personnel and their dependents.
• To provide an effective and responsive housing management service for a patch of Stoll properties, meeting agreed performance outcomes and objectives for key
  areas, including rent arrears, lettings and anti-social behaviour

Key Responsibilities:

• Act as the first point of contact in relation to housing applicants, ensuring that all data is recorded accurately on the housing database, and the waiting list is
  managed efficiently.
• Take part in the Allocations process, working with the other members of the Housing team to ensure that all voids on the patch are efficiently allocated and that let targets are met.
• Undertake viewings, sign-ups and new tenant visits, working in partnership with the Support team to ensure new tenants are aware of their rights and responsibilities and are fully supported through the process in order to successfully sustain their tenancies.
• Investigate and make recommendations on the suitability of applications for transfers and mutual exchanges in accordance with established procedures.
• Carry out void inspections in the absence of the Property Services Manager and, where appropriate, arrange the appropriate void remedial work

Specific Responsibilities:

• Knowledge of lettings and allocations, rent collection and arrears management, repairs and maintenance, tenancy disputes and anti-social behaviour policie and procedures and their application
• Understanding of the legal framework and regulatory context in which Stoll operates and the role of local authorities and Registered Providers in providing housing services
• Experience/knowledge of the issues facing the ex-Service community, especially those Veterans with support needs.
• Educated to GCSE standard or equivalent – minimum of five GCSEs at grade C or above, including Maths and English
• Working knowledge of housing legislation, including tenancy enforcement, debtrecovery, and anti-social behaviour.
• Working knowledge of welfare benefits, especially Housing Benefit.
• Demonstrable commitment to and evidence of continuous professional development and learning

Staff benefits are:

Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.

Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.

Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.

Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.

About the role:

Milton House is a 15-bed mixed-gender accommodation service in Islington, supporting adults facing multiple and complex challenges. With a small and dedicated staff team, we provide tailored casework to residents whose needs may include mental or physical health issues, substance use, histories of offending, or support with living skills and wider aspirations. Our aim is to create a safe, welcoming and well-managed environment where people can build stability and take positive steps towards independent living.

You'll play a vital role in ensuring the smooth running of the service, balancing housing management responsibilities with maintaining the highest standards of cleanliness. Each day you will carry out a thorough clean of the building, including communal areas, bathrooms and offices, helping to create a space where residents and staff feel respected and supported. You will also act as the first point of contact for residents, visitors and contractors, support stock control, uphold health and safety compliance, and assist with practical housing management. Alongside this, you will contribute to the wraparound support we provide, helping residents to keep appointments, manage their budgets and develop the skills they need for greater independence.

This is a role where the impact of your work will be felt immediately, not only in the running of Milton House but also in the daily lives of the people we support. At SHP, we believe in investing in our staff, offering genuine opportunities for progression and growth. By joining our team, you will be part of an organisation that is committed to transforming lives across London, while also developing your own career in a supportive and forward-looking environment.

The working rota for this role is Monday - Friday. 

About you:

• Have strong customer service skills.
• Have a genuine interest for working with people with multiple disadvantages.
• Are reflective and can respond positively to challenges.
• Adaptive work approach to fit around the various needs of the people we work with.
• A basic understanding of basic repairs and maintenance.
• Have a flexible and resilient approach to their work.
• Is creative and innovative in the way they think and equally apply those qualities to their working practices.
• Are thorough and detail orientated.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 14th September at midnight

Interview date: Monday 22nd and Tuesday 23rd September online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

FUNDRAISING EVENTS OFFICER

Salary:  £30,000 pa.                                                                              Permanent - Hybrid - 3 days Teddington and 2 days

                                                                                                              home                                                                                                   

The Down’s Syndrome Association (DSA) aims to create and develop the conditions that will enable people who have Down's syndrome to lead fulfilling and rewarding lives. We are seeking an organised and enthusiastic Fundraising Events Officer to join our fundraising team.

Reporting to the Fundraising and Events Manager, the successful candidate will manage all challenge events in the portfolio.  This includes the planning, organisation, marketing, delivery, recruitment and stewardship of participants and day to day administration for all DSA events.

Candidates should have at least 3 years work experience in Events.

We are hoping to recruit as soon as possible.  Please contact Georgina Lamond to discuss the position and to apply with a covering letter and   CV or apply via the Charity Jobs website.

The closing date for applications is 12/09/2025 and the interviews will take place week commencing 15/09/2025

The Main Responsibilities of the role are:

Assist the Fundraising and Events Manager with future event plans and creating and building on our Community Fundraising offer.

Managing the Events Inbox; Replying to all enquiries coming into the inbox.

Sending out application forms via email and any other information requested by the supporter.

Input all application form information onto Saleforce, ensuring GDPR is adhered to at all times. Set reminders on all records – FR chasing, Good Luck emails, Thank You Letter reminders, etc. to keep on top of everyone’s supporter journey.

Assist in the sale of items from the shop- especially Christmas cards, socks and merchandise.

Work closely with the Communications Team to develop promotional plans for each event maximising recruitment and exposure through our newsletter and social media platforms.

Provide support to your team members during particularly busy times (and vice versa) such as Down’s Syndrome Awareness Week.

Attend and participate in events as required.  This may involve occasional evening and weekend work, for which you will receive equal time back in lieu.

To work in conjunction with the Fundraising Team in the production of budgets and in developing and implementing the Events teams strategic plans in order to maximise income and support across our events programme.

Identify and research new opportunities to develop the events programme and maximise income as well as maintaining and extending the existing events which generate a healthy ROI.

Work with the membership officer to develop relationships with members, supporters who participate in events taking responsibility for the supporter journey; providing motivation and encouragement from start to finish to ensure they continue to support.

Evaluate the current processes and procedures with the Fundraising and Events Manager and implement improvements where necessary.

Manage the fundraising pages of the website ensuring copy is up to date and relevant and those events that require extra marketing are featured on the home page.

To undertake any other duties as required by the Fundraising Manager that fall within the grade and remit of this post.

Location: Hybrid with base in Fareham, Hampshire or Sidcup, Kent
Hours: Full-time
Salary: £45,619 per annum

Closing Date: Sunday 14th September
Planned interviews: Tuesday 23rd September in person in Fareham, Hampshire (subject to any changes)

Are you a passionate fundraising leader, driven by supporting others to create an inclusive society? At Avenues, and our subsidiary Autism Hampshire, we support autistic people, those with learning disabilities and complex needs to live full, meaningful lives.

Following a period of growth, we are now looking for an experienced Fundraising and Communications Manager to lead our newly formed fundraising and communications team and function.  The new role will shape the future of our fundraising strategy and be the external voice of Avenues and Autism Hampshire. This is your opportunity to take the lead in a high-impact, purpose-driven leadership role, where your ideas, energy, and expertise will amplify our message and fuel our mission. 

You’ll be the driving force behind Avenues’ brand, communications, and fundraising. You’ll develop and deliver creative campaigns, manage stakeholder engagement, and tell the stories that inspire people to support our work.

What you'll bring:

• Proven experience in fundraising, communications or marketing,
• Exceptional written, verbal, and digital storytelling skills
• A strong record of delivering campaigns and managing budgets
• Confident leadership and relationship-building abilities
• A creative mindset and a proactive, can-do attitude
• Passion for the charity sector, ideally with experience in health or social care.

For full details, check out the role profile.

Why Avenues?

You’ll join a supportive, values-led organisation where your voice matters, your growth is encouraged, and your impact is tangible.

We offer flexible working, meaningful perks that value your time, energy and wellbeing, and the chance to be part of something that truly changes lives.

If you're excited by the opportunity to lead meaningful communications and fundraising that transforms lives, we want to hear from you.

 As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.  

Ready to find out more? For an informal chat about the role, contact our recruitment team today or apply now and we will be in touch.

ImpactEd Consulting is acting as recruitment advisor to the Fair Education Alliance on this appointment. 

This is a new role at the Fair Education Alliance, leading on the delivery of the events and gatherings that will form a critical component of our regional collaboration model and neighbourhood to national strategy.

You will coordinate logistics for all regional events and gatherings and provide support with programme design, including maintaining an annual calendar of regional events, to enable the successful delivery of FEA’s regional place-based collaboration approach. Working closely with our Director of Regional Collaboration and Head of Communications and a team of communications and events specialists, you'll manage everything from budget oversight to day-of-event delivery while continuously adapting this innovative model as it develops. 

This is an exciting opportunity to play a pivotal role in shaping how our new strategy comes to life in communities across the country.   

We are seeking a flexible, reliable, and enthusiastic Support Worker to deliver services for Young Carers aged 5–16. The role involves three key parts. The first is delivering engaging, age-appropriate activities that promote wellbeing, reduce isolation, and give Young Carers a break from their responsibilities. The second is providing one-to-one support to help Young Carers manage challenges, access services, and prioritise their mental and emotional wellbeing. The third is leading outreach with schools, colleges, community settings and professionals to identify and engage hidden Young Carers. 

About The Role: 

You will work across two key age groups, 5–11 and 12–16, delivering and supervising activities, supporting events and trips, and providing behavioural management where needed. Alongside group activities, you will offer one-to-one support to individual Young Carers, ensuring they feel heard, included, and supported as they navigate the challenges of their caring roles. You will also deliver awareness training sessions, run stalls, and build partnerships in the community to identify and engage Young Carers. 

This is a part-time post (3 days per week). Flexibility is required, with regular evening and occasional weekend work.

Key Requirements Include: 

• Experience working with children, young people, or vulnerable groups 

• Experience facilitating groups or activties 

• Ability to provide one-to-one support in a sensitive and empowering way 

• Strong communication skills with young people, families, and professionals 

• Reliable, punctual, and flexible 

• A strong understanding of professional boundaries and confidentiality 

• Willingness to work evenings and weekends when required 

• Commitment to equality, diversity, and inclusive practice 

About Wandsworth Carers’ Centre: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Benefits of working for Wandsworth Carers’ Centre:   

Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.  

The Hastings & St Leonards Foreshore Charitable Trust is seeking an independent Protector to oversee the integrity of the charity’s administration and ensure compliance with its objectives.

As Protector, you will act as an impartial guardian of the Trust, ensuring its activities align with its charitable purposes. Your responsibilities will include ensuring the charity is administered with integrity and transparency, reporting any concerns to the Charity Commission, providing advice to the trustee, and undertaking tasks as required. You will also be responsible for preparing an annual statement of activities and findings for publication.

To be eligible for this role, it is desirable that you hold a qualification awarded by a member of the Consultative Committee of Accountancy Bodies (CCAB). You must not have been a councillor, officer, employee, or paid consultant of the Council or any of its controlled organisations within the last five years. Additionally, you must not have any significant interest in contracts with the Council, except for minor shareholdings of less than one percent.

The Protector may receive reasonable remuneration, with expenses and indemnity insurance covered. Firms or companies associated with the Protector may also receive fair compensation for services provided under their instruction.

Term: Up to 3 years per appointment (renewable)
Remuneration: Reasonable expenses and remuneration

For further information and how to apply please visit our website by clicking the apply link. 

Shift pattern:   Thursday 2.15-7.30pm

                         Friday 2-7.30pm

                         Saturday 9.30am-2.30pm (week A) or 3.30-8.30pm (week B)

                         Sunday 3.30-8.30pm (week A) or 9.30am-2.30pm (week B)

Annual leave: 33 days (plus eight bank holidays)
Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

We are excited to announce an opportunity for a passionate Fundraising Community Coordinator to join our virtual events team. You will play a crucial part in managing the online communities for our month-long Virtual Events, ensuring an exceptional experience for our dedicated supporters.

As the Fundraising Community Coordinator you will be responsible for posting on our online communities, supporting the Virtual Events Assistant to create engaging content that will inspire and uplift our supporters and driving positive interactions within the community. You will actively engage with supporter posts, promptly responding to inquiries, moderating the community and extending warm welcomes to new members.

You will also assist with the development of the supporter experience, including helping to improve fundraising resources, creating FAQ’s and gathering compelling case studies to further drive support. Additionally, you will provide administrative support to the whole team, acknowledging donations, and offering an exceptional experience to our event supporters via phone, SMS email and social media becoming a fundraising expert within the Mass Participation Team.

To succeed in this role will have a proven track record of building positive relationships, and delivering exceptional customer service. You will have experience of following processes and have strong organisational and planning skills. Experience in managing online communities and utilising databases will be highly beneficial. Above all, we are seeking a candidate with an adaptable and proactive “can-do” attitude.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Westway Trust is looking for a dedicated and reliable experienced Cleaning Operative to provide supervised access to the new public toilets located on Acklam Road, next to Portobello Market. The primary responsibility of the Cleaning Operative will be to ensure the facility and its surroundings are maintained to a high standard, checked regularly and kept clean, secure and inviting to users at all times. The secondary part to this role is to publicise the Trust’s activities that take place on the Trust’s 23 acres of land in North Kensington by distributing information and leaflets to the members of the public who use or pass by the toilet facilities and the surrounding area. 

The role requires someone with a good physical stamina, who is friendly and a confident communicator with an energetic approach to work, and will be fully committed to achieving a consistent standard of cleanliness and appearance throughout the facility.

This is a part-time role of up to 30 hours per week. Working patterns will be discussed at the interview stage.

Key responsibilities of the role include but are not limited to:

• To open and lock the facility and return the key to the Trust’s offices.
• Effectively and efficiently manage the access control system.
• To ensure that all toilet cubicles (toilets seats, pans, urinals, basins and door furniture) are clean and fit-for use.
• Properly clean all sanitary appliances, fittings, and areas on a regular basis as directed.
• Sweep, wet mop, and floor polish designated areas.
• Replenish towels, soaps, and toilet rolls as and when required and maintain cleaning equipment and supplies.
• Coordinate and work positively in collaboration with other members of the cleaning team.
• Ensure that all health and safety regulations and sanitation guidelines are adhered to.
• Clean glass surfaces, mirrors, and windows.
• Carry out periodic checks of the facility to ensure cleanliness and safety.
• Report repairs and replacements that are required when encountered while cleaning.
• Empty waste bins and replacing liners.
• Report any emergencies that might occur promptly and accurately.

Essential Experience, Skills and Attributes:

• A minimum of 3 years of proven experience as a cleaner in any institution or organisation.
• The physical ability to bend, reach, stretch, and walk during the daily routine, with the ability to stand for a long period of time; ability to effectively push vacuum cleaner and other cleaning equipment for extended periods of time
• Good communication skills as a general cleaner is required to possess the ability to accept, understand, and follow instructions and to deal with users and the public in a professional manner.
• Confident and energetic approach to work.
• Adequate knowledge of cleaning chemicals and supplies.
• A willingness to learn.
• Attention to detail to perform a thorough job.
• Ability to complete physically demanding tasks.
• Integrity, reliability, and trustworthiness to work independently.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days (pro-rated for part-time staff) per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from Westway Trust office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Tuesday 16 September 2025 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.

We’re looking for a Senior STH Practitioner who can manage the delivery of high quality and effective Social and Therapeutic Horticulture (STH) programmes in London for adults and young people with a range of disabilities and health conditions.

We’re looking for candidates who have proven experience of managing a team and an understanding of how STH programmes can benefit individuals and improve lives.  We need someone with horticultural knowledge and experience to plan the seasonal horticultural resources required for our programs and delivery spaces.

Based at Thrive’s London centre in Battersea Park. Some days will be spent at outreach centres within London, requiring some travel. The role will involve occasional travel to the Thrive Centres in Reading and Birmingham.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.

About the role

Are you someone who enjoys working with others and making a difference by supporting a dynamic team? If you're looking for a role where no two days are the same, with exposure to a range of different work and people, this opportunity at the Nuffield Trust could be perfect for you.

You may have prior experience in an administrative assistant role, perhaps in a policy communications, operations or stakeholder engagement team. More importantly, you will have logistical management skills; exceptional attention to detail; problem-solving abilities; and strong interpersonal skills. You'll need to smoothly manage competing priorities with flexibility, diligence, and a friendly demeanour.

This role presents an exciting chance for someone with these relevant skills to immerse themselves in the realm of public policy and research. If you're eager to develop your skills and grow in a supportive and dynamic environment, we encourage you to apply.

You’ll spend your time:

• Supporting the Communications & External Affairs Team by organising meetings, assisting with event planning, updating stakeholder databases and coordinating social media content with the Media & Public Affairs Manager
• Providing administrative assistance to the Director of Communications & External Affairs, including diary management and travel arrangements.
• Supporting the Operations Team with a range of administrative tasks including processing invoices, supporting recruitment and onboarding, maintaining IT archives and contributing to larger team projects as needed.
• Coordinating the Trust’s internal operating committees including risk steering, IT and data strategy groups.

We’d really like to meet you if you:

• Enjoy variety in your work and are adept at multitasking
• Work calmly under pressure and to tight deadlines.
• Demonstrate first-rate organisational skills and the ability to plan ahead and prioritise multiple tasks effectively in order to meet deadlines.
• Have strong IT skills, particularly Microsoft Office.

About us

The Nuffield Trust is an independent health think tank. We aim to improve the quality of health care and health policy in the UK by providing evidence-based research and policy analysis and informing and generating debate.

Benefits

The Trust offers a competitive benefits package including a defined contribution pension scheme (with 14% employer contribution), death in service insurance, and an Employee Assistance Programme. Eligible employees also have access to a number of other benefits including interest-free travel loans, a cycle to work scheme, and enhanced carers, maternity, paternity and parental leave and pay. We operate a hybrid working policy and flexible start/finish times around core hours of 10am to 3pm. Due to the nature of this role, we expect 50–60% attendance in the office (typically Tuesday-Thursday) to assist with relevant on-site activities.

Annual leave is 28 days per year. This rises to 30 days per year on completion of 5 years’ service with the Trust. All Annual leave is calculated pro rata for part time positions.

The Trust also encourages personal development and training programmes for all employees.

How to apply

To learn more about the role, please download a copy of the Candidate Brief.

To apply, please go to The Nuffield Trust Recruitment site and complete the online application process before midnight on Friday 12 September.

Please include a covering letter outlining your suitability for the role, highlighting in particular your experience of managing a large and varied workload from a range of colleagues and stakeholders.

When preparing your application, please bear the following in mind with respect to the use of AI. The Nuffield Trust values authenticity and wants to understand your unique experiences, perspective, and personality. We acknowledge that AI can be used to refine responses, but this should not replace your own thinking. It is your unique style and experiences that will make your application stand out.

Equal opportunities

The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

The diversity monitoring questions in the application form are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your responses to the application questions.

Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UKVI website.

Reasonable travel expenses to attend an interview can be claimed.

Strictly no agencies.

At Makani, we are passionate about working with women seeking sanctuary to overcome trauma, fight for rights, and to transform lives and the world around us. Our vision is a world of freedom, equality and dignity for all refugee women and girls. 

WHAT WE DO

We work in Lebanon with Syrian and Palestinian women, and in the UK with women from all over the world. 

Our arts projects include theatre and craft therapy, filmmaking and feminist embroidery. We also facilitate access to training, education and income generation opportunities, and run workshops on parenting support and on women’s rights in a context of rights for all. 

Our flagship Oshana project provides refugee women in Lebanon with a dignified income, a supportive community, and a creative outlet for trauma through embroidery and crochet - and has built a reputation for beautiful design and impeccable craftsmanship. 

We are a young but ambitious organisation that is transforming the lives of hundreds of refugee women and their families in Lebanon, and dozens in the UK. We have rapidly grown over the past three years, with an accompanying increase in income. 

WHO WE ARE

Makani was founded in 2022 and officially registered as a charity in June 2024. One of our co-founders has her own lived experience of displacement; both have worked for many years supporting women who have been forced to leave their homes. 

We now have two staff in the UK and four in Lebanon. We work from home with occasional meetings in London for UK-based staff. As Finance and Administration Manager, you will join us as our seventh staff member, a key member of the team.

As a charity with a strong emphasis on mental health, we foster a supportive and inclusive working environment. We are friendly and flexible. Our team members enjoy working with Makani because we care about each other and are passionate about what we do.

Makani means ‘my place’ in Arabic. We gave this name to our charity as we want to create a space which women who have been forced to leave their homes, or who have felt dispossessed by society, can call their own. Could Makani be your place too?

THE ROLE

We are looking for an experienced and dedicated Finance and Administration Manager to lead on developing and maintaining our financial and organisational systems, enabling Makani to increase our impact on the lives of refugee women. 

Position: Finance and Administration Manager

Contract type: Permanent - but also open to applications on a consultant basis

Responsible to: Director of Operations

Location: Home-based, with occasional meetings in London (transport costs covered)

Hours: 20 hours per week, core hours to be agreed upon appointment, flexitime-friendly

Salary: £35,000 per annum pro rata (£20,000 for the 20 hour week)

Annual leave and benefits:

28 days annual leave pro rata (not including bank holidays)

Company pension with matched contributions of at least 3% after probation passed.

KEY ROLE RESPONSIBILITIES

Finance

• Work with the Executive team to set and monitor annual budgets

• Record all financial transactions using accounting software (Xero)

• Record and track multiple restricted and unrestricted grants from a range of donors

• Prepare and present quarterly management accounts for the Board

• Prepare end-of-year accounts 

• Oversee payroll and ensure timely invoice payments

• Ensure the charity complies with the financial requirements of the Charity Commission, HMRC and other bodies

• Develop and maintain financial procedures and internal controls

• Liaise with external accountants or auditors for the preparation of annual accounts and statutory reporting

• Monitor cash flow and support the Director of Operations in maintaining financial sustainability

• Work with colleagues to prepare budgets and financial reports for funders

• Contribute to development of funding bids, with Executive Team.
   

Administration & HR

• Support the board and senior staff to maintain and update charity policies (safeguarding, finance, HR, etc.)

• Support the board to develop HR processes to ensure legal compliance 

• Organise and minute quarterly trustee meetings

• Book travel and support with other logistics as needed

• Other administrative tasks as relevant and appropriate
   

ROLE REQUIREMENTS

You will have:

• Proven experience in charity financial management, including restricted/unrestricted funding

• Familiarity with or willingness to learn Xero accounting software

• Familiarity with UK charity accounting and reporting standards

• Strong organisational and administrative skills

• Ability to work independently and remotely and to communicate well in a small team

• Understanding of good HR policies and practice for small charities 

• Understanding of or willingness to learn about other key areas of compliance such as data protection 

• Commitment to Makani’s mission and our feminist and anti-racist values

And it's desirable but not essential that you have:

• Experience of preparing funding bids and financial reporting to funders 

• Experience of working in a charity with some overseas operations

TO APPLY

To apply, click the CharityJob Apply button below.

You’ll be asked to submit a CV and a cover letter outlining your experience and suitability for the role.

• CV - no more than two sides A4.
• Cover letter outlining your experience and suitability for the role - no more than two sides A4.

First-round interviews will take place in the week commencing 29 September; final interviews may take place after that if required.

Closing date: 18:00 on 19 September 2025

Makani is an equal opportunity employer. We encourage candidates of all backgrounds to apply.