Jobs

Embedded in the work of the Programme Department, the Communications and Marketing Manager is responsible for designing and delivering on communications and marketing plans designed to amplify our brand messages, and raise awareness of our mission with partners, and beneficiaries and help us achieve our vision.

This is a hands-on, operational role ideal for someone with significant experience of leading on communications activities, who thrives in a small team and enjoys delivering against long-term plans and managing day-to-day priorities. You’ll lead the delivery of all aspects of communications and marketing - from planning campaigns and managing social media to producing content and supporting fundraising efforts.

As well as working with the Programme Department to support and promote the work of our local partner programmes, the role will also create and maintain mechanisms to ensure all of our staff are informed and engaged with the full scope of our work and impact we enable.

The role is responsible for ensuring the charity operates within a robust governance framework and complies with all relevant statutory, regulatory, and internal requirements. This role requires the ability to operate, and pivot, between subject matter expert, strategic partner, advisor and team member - with hands-on delivery, supporting the Board of Trustees, senior leadership, and staff to embed a culture of good governance, risk awareness, and ethical practice across the charity.

The role line manages a small team (including two administrative assistants), and oversees the use of external experts to provide advice.

Children and Young People Support Worker (Connected and Adoption Alliance, North Wales)

Responsible to:

• Reflective Practice Supervisor:
• Connected Lead Worker
• Adoption Alliance Lead

Hours of work:

An average of 25 hours a week, worked flexibly to meet service needs

You will work a mixture of evening work (2-3 x 2 hour evening sessions per week), plus one full weekend per month, with the rest of your hours worked flexibly during the week. Generally, you will work  between 20-25 hours most weeks, with one week per month requiring you to work 35 hours (this includes the full weekend hours). 

Location:

This is a Wales-based post, so the successful candidate must reside in the North wales area.

The role will involve hybrid working - a mixture of home based and community working, with one day a week in our Prestatyn office (or other agreed location to enable face to face meet ups with colleagues)

Contract Type:

Permanent

Grade / Salary:

Grade 2.5, FTE salary of £23,310 per annum (actual salary for 25 hours per week is £16,650 per annum)

KEY RELATIONSHIPS:

•Connected Lead Worker

•Adoption Alliance Lead

•Adopted children and young people and their families

•Education specialist

•Children and Young People's Services Manager

•Head of Service Wales

•Director for Wales

PURPOSE OF THE ROLE

•To support the delivery of ‘Connected’ and monthly meetings for children and young people, and the Adoption Alliance Project (which is supported by the National Lottery Community Fund)

•To work closely with the Connected Lead Worker and the Adoption Alliance Lead to support and enable young, adopted people in North Wales to participate fully; and to support the delivery of both projects and for children and young people to participate using either Welsh or English language as they choose.

•To support the Lead Worker to run Connected sessions, and help facilitate young people’s involvement in making change in the way adopted young people are treated in education settings through the Adoption Alliance project. 

•To support the Children and Young People Service Manager in delivering other aspects of the CONNECT Service, such as supporting delivery of Adoption Awareness Training; creating content for the CONNECT website; and supporting the CONNECT Voices Youth Council.

•Partners will include the North Wales Adoption Service, National Adoption Service, the Education Departments of each of the 6 local authorities across North Wales, and ESTYN. 

MAIN DUTIES

•To work with the Connected Lead Worker/Adoption Alliance Lead to deliver Connected sessions and Adoption Alliance services across North Wales, and in particular to assist with the groups and support young people to achieve their goals.

•To provide support to the development, delivery, and promotion of both services, including planning of an annual programme of group sessions and activities for delivery, and purchasing and preparing resources.

•To support the Connected Lead Worker/Adoption Alliance Lead in undertaking the processing of referrals and initial engagement with young people. 

•To support the the Connected Lead Worker/Adoption Alliance Lead to work with the young people and their families to establish whether the service is appropriate for them; and to agree measurable outcomes in line with the guidance provided for the Regulated and Inspection Social Care 2016 Act for adoption services.

•To support the Connected Lead Worker/Adoption Alliance Lead to maintain agreed levels of contact with young people and their adoptive family, as long as they remain registered with the services.

•To work closely with the Connected Lead Worker/Adoption Alliance Lead to book venues, take bookings for sessions/training, and gather output and outcome data from the project.

•To support the creation and review of individual support plans for children and young people, session plans and  risk assessments, and to input these onto our data system

•To support young people who wish to have their voices heard, in national and regional forums.

•To demonstrate a willingness to learn and to participate in regular reflective practice sessions, to enhance skills and service delivery

Location (UK): Office Hybrid* - London
Benefits: Read more about the excellent benefits we offer on our website
Travel: Occasional travel to other Versus Arthritis offices
 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We’re seeking a Supporter Journey Officer to join our Innovative and Performance team, supporting the work of the Income and Engagement directorate by delivering an inspiring and impactful programme of stewardship to our contactable community.

It is an increasingly exciting time to join Versus Arthritis, a leading national charity delivering world class research and services, and campaigning on issues that matter most to people with arthritis.  
 
The Supporter Journey Officer is a new role within the Supporter Journey team. This role will suit a proactive team player who has experience in the fundraising sector together with a keen interest in, and knowledge of, supporter experience and stewardship. Strong communication skills – both written and verbal - are a must.

About the role

As the Supporter Journey Officer, you will assist the Supporter Journey Manager with the development and elevation of an integrated supporter journey programme at Versus Arthritis, ensuring our contactable community receives a consistent and highly engaging supporter experience, which builds loyalty and inspires action. 

This will include delivery of audience focused, integrated organisational journeys that build on our highly motivated community of supporters, based on shared values. These journeys will be managed across our platforms and audiences to significantly grow our voluntary income and lifetime value. You will be responsible for the delivery of communications across channels, including email, post and text messaging, ensuring accurate and timely implementation of agreed communications.

Central to increasing loyalty and inspiring positive action from our audience, we share the extent of the work being done by Versus Arthritis for the 10 million people in the UK living with arthritis. Alongside product managers, you will work to optimise in-product journeys across the organisation through consultancy and shared learning. You will work collaboratively with the head of department and other directorate colleagues to create and embed a fundraising and engagement culture across the organisation.

A key part of the role is to provide practical, administrative support and to lead on facilitating the collection of insight evaluation and future development, ensuring this supports team performance and learning. We’re a small and dynamic team at the forefront of innovating the charity’s Income and Engagement directorate.

This is a unique opportunity to shape how we communicate with our supporters across multiple channels – including email, post and SMS – ensuring that everyone who interacts with Versus Arthritis feels valued, inspired, and connected to our cause. 

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience writing in different styles and producing content for different audiences. 
• Experience delivering audience focused engagement strategies and communications, with excellent copywriting skills.
• Creative and curious, excited to research and test new ways of engaging with supporters, with an appetite to learn about approaches from across and beyond the sector.
• Strong data analysis and problem-solving skills, with an audience and insight-led approach, keeping the supporters’ best interests at the heart of decision-making.
• Excellent stakeholder management skills and the ability to engage with and influence others, both internally and externally, in person and in writing.
• A proactive ‘can do’ attitude and desire to learn and develop as the team’s influence and input grows. 
• The ability to work on different priorities and manage time effectively to meet deadlines.
• An interest in improving the lives of people with arthritis and the willingness to gain knowledge of arthritis and musculoskeletal conditions.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

You must be based, and hold the right to work, in the UK to apply for this position.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. 

Interview

Interview date is to be confirmed.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

Overall Purpose of the Community and Events Fundraising Officer

As our Community and Events Officer, you will primarily focus on the expansion and development of our community and events programme. 

Supported by the Senior Fundraising Manager, you will develop and shape this area of fundraising, including creating new products and stewardship plans, resulting in the engagement, development and retention of supporters.

This is a new and exciting role due to the growth and success of our community and events portfolio. This a great time to join Guts UK as we look to build on this success with a supportive and collaborative team.

Who we’re looking for?

You will be innovative, focused and self-sufficient, with a solutions focused mindset.

You will be joining a small fundraising team and so a self-starting and team focused attitude will be key. You will be a great team player who enjoys collaborating with fundraising and other charity colleagues.

A committed and inspiring ambassador for Guts UK, you will be proud to promote and represent our cause and our programme of events.

Location

Our office is in London, on the edge of Regents Park, and is easily accessible by public transport. We support hybrid working but attendance in the office is required for a minimum of 1 day per week.

Please see the attached detail job pack for further information and how to apply. 

Employer Engagement Worker

30 hour post

Pay rate FTE  £26,802  (for 37hrs) 

12 months fixed term with potential for extension

Location: Bradford

Closing date: Friday 22nd August 2025

Unpaid Carers in England and Wales alone contribute around £162bn to the economy through their role as unpaid carers.  They look after a loved one who needs care, without doing this as a paid job, and devote many hours of their time every week to the person they care for.

If you understand how crucial unpaid carers are to the community and are able to articulate their case to engage employers to support them in work -  this is the job for you. 

We are looking for a confident, passionate, articulate person who can communicate in a clear and compelling way to engage Bradford  employers in :

• Identifying carers within their workforce so that they can support the valuable role they play in society
• Encouraging carers to work for them as their needs will be understood
• Encouraging other employers to join a consortium of like minded employers across Bradford to become ‘Carer Confident Employers’

If you think you have the skills necessary to do this role we would welcome hearing from you.

In turn we will support you by helping with desk top research to engage with employers we had historical relationships with and with introductions to external partner organisations who will actively work with you to support this role and this agenda.

Please email your CV and a covering letter stating why you think you are perfect for this role.

Battersea has entered an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals.

Trust fundraising at Battersea has grown significantly over the past few years, from £1m in 2022 to £2.75m in 2025. Working closely with the Trusts Officer and Trusts Lead, you will secure vital funding from Trusts and Foundations to support the welfare of dogs and cats across the UK and internationally.

As the Trusts Manager, you will manage your own portfolio of five-figure Trust donors and take ownership of relationships to secure funding from both existing and new supporters. You will also support the Trusts Officer to deliver bi-annual Small Trusts Mailings and the Trusts Lead to deliver significant partnerships.

You will be proactive and motivated, with a passion for animal welfare and an aptitude for building relationships. You are a strong communicator with excellent writing skills which will enable you - with support from the team - to craft compelling funding proposals that resonate with donors.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 21st August 2025
Interview date(s): First round: w/c 25th August 2025; Second round: w/c 1st September 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We are looking for an experienced Finance Director to join the team, working closely with the Executive Director, Senior Management Team and board of Trustees to develop and monitor Stratford East's business planning and financial management. 

As Finance Director you will provide direction and inspiration for the Finance department, agreeing strategy, setting targets and monitoring performance. You will work closely with the Executive Director, Senior Leadership Team and board of Trustees to develop and monitor TRSE’s business planning and financial management. You will ensure that Trustees, Managers and external stakeholders are supplied with timely, accurate and relevant information including budgets, management accounts and cash flow forecasts. The Finance Director oversees the finances of Pioneer Theatres Limited (t/ a Theatre Royal Stratford East) and its two subsidiaries – Stratford East (Trading) Limited (SET) and Stratford East Productions Limited (SEPL – currently dormant). 

This is a permanent, part-time role (3 days a week).

Deadline: Midday, Mon 18 Aug

Contract type: Permanent, Part Time

Salary:  £65,000 to £70,000 pro rata, dependent on experience

Hours of Work: Office hours are generally 10am - 6pm; 3 days (24 hours) per week Holidays: 30 days per annum including bank holidays. This will increase by one day for each full holiday year of service completed to a maximum total of 33 days

Probation: 6 months

Notice Period: 4 months

Pension: Up to 5% matched pension contribution after qualifying period

Other Benefits: Season ticket loans, Cycle to Work Scheme, complimentary theatre tickets, staff catering discount, Employee Assistance Programme

About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

About the post
nia’s Specialist Refuge service holds the Women’s Aid Quality Standard mark. The refuges team provides specialist accommodation and support services to women who experience multiple disadvantage including involvement in prostitution and other forms of sexual violence and exploitation, domestic violence, and problematic substance use. 
The post is currently funded until March 2026. 

About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls.

CV’s will not be accepted.

Closing date: 10am, 20th August 2025
Interview date: TBC

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies. 

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

The Communications and Media Officer, part of SPANA’s Communications and Campaigns team, creates high-quality content and drives impactful communications to support the charity’s mission and raise the profile of working animals in the global news agenda.

The role involves producing engaging written, digital and visual content across multiple platforms, ensuring consistency with SPANA’s brand and messaging. It also includes managing and cataloguing content assets to support the organisation’s ongoing communications needs. Through compelling storytelling and collaboration across teams, the role helps drive awareness, advocacy, fundraising and internal engagement. The post holder will also support the Head of Communications and Campaigns in building and maintaining relationships with high-profile public figures, including celebrities and social media influencers.

Contract, location and salary

This is a full-time (34.5 hours per week), permanent role. SPANA works on a hybrid basis, with staff required to work for 1-2 days per month (or more if preferred) from our London office. Staff must be based in the UK with the current right to work.

The salary for this role is approximately £33,000 per annum subject to skills and experience. SPANA offers a generous package of benefits to employees, including a pension scheme where SPANA contributes 10% if the employee contributes at least 5%, healthcare cash plan and volunteer day.

Further details

Please review the job description for full details on this role including a person specification and information on how to apply. The deadline for applications is 23:59 BST on Monday 25 August 2025. 

FTWW is looking for a full-time Volunteer and Community Coordinator! The successful candidate will strengthen community activity by engaging with external stakeholders and members of the public, increasing our reach and volunteer numbers. They will ensure that volunteers are supported and equipped to participate in a wide range of activities, both in-person and online.

The role is full-time home-based within Wales, with occasional travel to events and meetings, so a driving licence and access to a car would be an advantage.

We are a small but mighty charity where no two days are the same. You may be involved in facilitating an online coproduction event one day and speaking at the Senedd the next so excellent communication skills are a must. We currently have over 90 registered volunteers and a key part of the role will be to develop our volunteer programme.  As a small team, you will also support our part-time Engagement Coordinator, so there will be plenty of opportunity to demonstrate your creative skills too.

The ability to speak Welsh, or a willingness to learn, is desirable. We may also consider part time hours, or a job share for the right candidates. Please note in your application if this applies to you.

Successful applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.

For more information, including accessible formats, please see the attached document.

Mae Triniaeth Deg i Fenywod Cymru (FTWW) yn chwilio am Gydlynydd Gwirfoddolwyr a Chymuned yn llawn-amser! Bydd yr ymgeisydd llwyddiannus yn cryfhau gweithgarwch cymunedol drwy ymgysylltu â rhanddeiliaid allanol ac aelodau o'r cyhoedd, gan gynyddu ein cyrhaeddiad a nifer y gwirfoddolwyr. Byddant yn sicrhau bod gwirfoddolwyr yn cael eu cefnogi a'u paratoi i gymryd rhan mewn amrywiaeth eang o weithgareddau, wyneb yn wyneb ac ar-lein.

Mae'r swydd lawn-amser hon wedi'i lleoli gartref ar gyfer pobl sy’n byw yng Nghymru, a bydd angen teithio i ddigwyddiadau a chyfarfodydd o bryd i'w gilydd, felly byddai trwydded yrru a char yn fantais.

Rydym yn elusen fach ond grymus lle nad oes dau ddiwrnod yr un fath. Efallai y byddwch yn ymwneud â gwaith hwyluso digwyddiad cyd-gynhyrchu ar-lein un diwrnod, ac yn siarad yn y Senedd y diwrnod nesaf, felly mae sgiliau cyfathrebu rhagorol yn hanfodol. Ar hyn o bryd mae gennym dros 90 o wirfoddolwyr cofrestredig a rhan allweddol o'r rôl fydd datblygu ein rhaglen wirfoddoli.  Fel tîm bach, byddwch hefyd yn cefnogi ein Cydlynydd Ymgysylltu sy’n gweithio’n rhan-amser, felly bydd digon o gyfle i ddangos eich sgiliau creadigol hefyd.

Mae’r gallu i siarad Cymraeg, neu’r parodrwydd i ddysgu, yn ddymunol. Mae hi’n bosibl y byddwn hefyd yn ystyried oriau rhan-amser, neu rannu swydd ar gyfer yr ymgeiswyr addas. Nodwch yn eich cais os yw hyn yn berthnasol i chi.

Bydd angen i ymgeiswyr llwyddiannus gwblhau gwiriad manwl gan y Gwasanaeth Datgelu a Gwahardd a darparu geirdaon cyn i unrhyw gynnig cyflogaeth gael ei wneud.

Am ragor o wybodaeth, gan gynnwys fformatau hygyrch, gweler y ddogfen sydd ynghlwm.

Benefits: NOW! Pension scheme, flexible working/TOIL opportunities, Employee Assistance Programme (EAP), 36 days holiday and additional for length of service, life assurance, eye test vouchers and training and development opportunities.

Hours: 36 hours per week, 9am – 5pm Monday to Friday

(This will include working some evenings to attend committee and Board meetings)

Location: Croydon, Surrey (some hybrid working opportunities, in line with the needs of the Charity)

Mind in Croydon (MiC) is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. MiC delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space (out of hours crisis alternative), Advocacy, Active Minds, Carers Support, Peer Support In Reach, Social Networking, Counselling.

We are seeking a strategic and detail-oriented Head of Finance and Resources to lead our financial and operational functions and play a key role in supporting the charity’s mission and long-term sustainability.

As a member of the Senior Management Team (SMT), you will oversee finance and facilities, ensuring robust financial management, compliance, and operational efficiency.

You’ll work closely with the CEO, Treasurer, and Trustee Board to deliver accurate reporting, strategic budgeting, and effective resource planning.

Key Responsibilities:

• Lead the day-to-day financial operations, including accounting, payroll, pensions, and reconciliations.
• Produce monthly management accounts and prepare annual financial statements in line with audit requirements.
• Manage the annual audit process and liaise with external auditors.
• Collaborate with the CEO and Treasurer to develop and monitor budgets and forecasts.
• Prepare donor financial reports in accordance with grant agreements and deadlines 
• Oversee the Finance Officer and Facilities Manager, ensuring smooth delivery of finance and premises support.
• Attend quarterly Finance and Risk sub-committee meetings, in addition to 3 to 4 full Board meetings annually.
• Ensure compliance with financial policies, procedures, and regulatory requirements.
• Support strategic planning and contribute to organisational development through effective resource management.

We encourage applications from those with Lived Experience.

About You:

• Qualified accountant (e.g. ACA, ACCA, CIMA) with experience in charity finance.
• Proven track record in financial reporting, audit preparation, and budget management.
• Strong understanding of charity governance and financial compliance.
• Excellent communication and interpersonal skills, with the ability to present financial information clearly to non-finance stakeholders.
• Experience managing staff and working collaboratively across teams.
• Highly organised, with attention to detail and the ability to meet deadlines.
• First rate IT skills including Microsoft Office. Working knowledge of HRIS’ is preferrable (Staffology currently used).
• Self-motivated with an adaptable and flexible approach
• Good team player with a can-do attitude

We are seeking a compassionate, organised and trauma-informed Volunteer Experience & Stewardship Coordinator to help take our volunteer program to the next level and to support the HR Manager bring the HR and organisational administration functions together at an operational level.

This hands-on role will be key to refining and enhancing our volunteering pathway — strengthening each stage from initial onboarding and induction, through to active engagement, and finally to a positive and supported offboarding. You’ll ensure the volunteer experience is consistent, meaningful, and deeply aligned with our organisational values and the motivations of those who generously give their time. 

A core focus of the role will be co-producing clear and purpose-driven volunteering roles in collaboration with current volunteers and internal staff teams. You will champion a culture where volunteers are supported, valued, and empowered — and where their voices actively shape how we deliver our mission. 

This is a newly created position is also to reflect the growing HR needs of the charity as the workforce expands.

Another core focus of this role will be to build and nurture relationships all of levels. This will include support to ensure the efficient and effective HR administration, from recruitment, onboarding, offboarding and drafting letters. 

As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity. 

For the full job description and contact details if you wish to speak to anyone about the role, are in the attached recruitment pack.

How to apply 

If you think you could be the right person to fulfil the exciting responsibilities of this role, please click apply.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Closing date: Midnight Sunday 24th August 2025 

First round interview date (virtual): w/c 1st September 2025 

Second round interview date (in-person): w/c 8th September 2025 

Purpose

To provide administrative and marketing support to the Head of Communications and the Director of Charlie Waller Workplace to facilitate the growth of both the Charlie Waller Trust and the Charlie Waller Workplace offers; charitable and commercial respectively.  

About the role

The majority of this role supports the development and coordination of activities in our paid for service, Charlie Waller Workplace. This service offers strategic consultancy and training to employers, managers and staff on how to embed a whole organisation approach to mental health and wellbeing at work.

We are looking for a highly motivated, confident individual who is able to quickly develop rapport and maintain effective, professional relationships with a varied client base. This role will suit an individual with a keen eye for detail, who has excellent oral and written communication skills, the ability to engage with a varied range of stakeholders and to work independently. The successful applicant will be able to effectively balance competing demands, manage a range of diverse activities from administrative support, to coordinating some of our cross-programme projects, to engaging with our external clients and stakeholders.

Whilst experience, or a background, in mental health is not essential, we would expect the successful candidate to demonstrate an interest in this area, particularly in relation to the workplace. There will be opportunities to increase knowledge of this area by shadowing and directly supporting our external training and consultancy activity. This role is situated within the permanent office team at Charlie Waller, and you will work alongside other colleagues who directly support our communications, fundraising and charitable activity. Your key tasks however will be focussed on the needs of Charlie Waller Workplace, supporting the Director and workplace consultants.

As part of this role, you will be expected to update and manage social media and marketing activities for Charlie Waller Workplace. This will require creating content that showcases Charlie Waller Workplace’s services in a way that complements and co-exists with all Charlie Waller social media marketing.

With the support of the Communications team, you will be required to represent and attend events, create visual content (e.g. images, photography and video), draft and send out email marketing, update web pages and write short form content (e.g. social media posts, blogs and emails).

You may occasionally be required to attend off-site meetings; if these are outside office hours, time off in lieu will be given.

Key responsibilities

• Dealing with and responding to incoming phone calls, email and website enquiries or requests.
• Providing the first point of contact for Charlie Waller Workplace customers, helping to identify their needs, advising them of our range of services and ensuring they receive a professional and responsive approach.
• Working with the Director of Charlie Waller Workplace and our team of freelance consultants to produce professional documentation to support the customer relationship.
• Support the team with the day-to-day running of their customer relationships from initial contact through to evaluation and invoicing.
• Support the development of our data collection, analysis and evaluation model and produce regular reports for the Director of Charlie Waller Workplace on all workplace activities.
• Develop and maintain an effective infrastructure for all materials and resources.
• Create a resource library, researching relevant information, sharing with key personnel and updating on regular basis.
• Monitor and report on the Charlie Waller Workplace budget regarding income and expenditure against customer accounts.
• Support the creation of new consultancy and training materials, manging the quality assurance process to ensure outputs meet their objectives.
• Organising office meetings, agendas and minute taking.
• Support other activities within the Trust as required. 
• Support the promotion of Charlie Waller Workplace by sourcing relevant speaking events and providing assistance at external activities, when required.
• Work with the wider Communications team and the Charitable Activities and Fundraising teams to support workplace related projects.
• Work with the wider Communications team to manage and maintain the website and promote our services through a range of media.

Person specification: Marketing coordinator

The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply. 

Criteria 

Experience, skills and abilities 

Essential

• Customer-facing confidence; able to create opportunities and build strong client relationships
• Ability to research, analyse, and present information in various formats
• Strong written communication skills, including drafting professional emails and documents
• Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint) and Zoom
• Excellent interpersonal skills; able to engage with a wide range of stakeholders
• Highly organised, with strong attention to detail; able to plan, prioritise and meet deadlines
• Confident communicator, both verbally and in writing
• Comfortable working with data and databases to monitor, evaluate and report on impact
• Skilled in supporting customer relationship management
• Awareness of website content management systems
• Able to set up and/or maintain effective information management systems
• Confident using social media platforms (particularly LinkedIn) for professional or organisational promotion
• Familiarity with email marketing tools and ability to support targeted campaigns
• Willingness to represent the Trust at relevant industry events, with a professional and engaging presence

Desirable

• Familiarity with CRM systems, CMS systems and marketing tools
• Experience supporting or delivering projects in a workplace wellbeing or training context
• Knowledge of budget monitoring

Personal attributes  

Essential

• Interest in, or knowledge of, mental health and wellbeing particularly in relation to the workplace
• Highly motivated and reliable
• Capable of working as part of a team and autonomously
• Enthusiastic and flexible with a strong willingness to learn and adapt to changing demands
• Resourceful and able to problem solve

To apply

If you would like an informal discussion with our Head of Workplace Programmes or our Head of Communications, this can be arranged via our recruitment team at recruitment(at)charliewaller(dot)org 

The deadline for applications is noon on Tuesday 26th August.

Please submit via your chosen job website or send your CV and a supporting statement to the recruitment email above. We ask that you structure your supporting statement, by providing relevant information under the person specification bullet points (combining these if multiple points are effectively responded to by one experience). This can be in bullet point form. Please try to keep your supporting statement to a maximum of 800 words, excluding headers. If you prefer to submit a video or audio recorded supporting statement, this will also be considered. Applications will not be considered without a supporting statement. 

Should you be shortlisted in the first instance, you will hear back from us by 28th August if not before. Interviews are currently scheduled to take place on 4th September and will involve a competency interview along with a short task relevant to the role. Please indicate if you are not available on this date in your supporting statement: we cannot commit to interviewing on another day but would do our best to accommodate.

We will provide details about the recruitment task three days in advance to allow candidates time to prepare. We will also provide at least 50% of the interview questions two days in advance so that all candidates can perform at their best.