Admin jobs

The Holocaust Educational Trust team is made up of hard working, energetic people who are passionate about our mission to educate every person from every background in the UK about the Holocaust and its relevance today.

Over the course of our history, the Trust has created and delivered innovative and meaningful learning experiences and educational programmes which reach over 100,000 young people each year, teaching them about what the Holocaust was, and its relevance today. The school programmes we deliver include our Outreach Programme; our Lessons from Auschwitz Project; the Youth Advocacy/Ambassador Programme; Testimony 360: People and Places of the Holocaust; and Teacher Training.

The People Operations Administrator supports the Holocaust Educational Trust’s people operations - keeping HR records accurate, supporting colleagues through every stage of the employee lifecycle, and ensuring we're fully compliant with employment law and regulatory requirements.

This isn't just a records-and-admin role. You'll have autonomy and tools - including BambooHR, Microsoft Office, and emerging AI - to genuinely improve how we do things. If you enjoy spotting inefficiencies and fixing them, you'll thrive here.

HR systems & compliance

• Maintaining accurate records, managing DBS checks and the Single Central Record, and ensuring GDPR compliance.

Employee lifecycle

• End-to-end administration from recruitment and onboarding through to leavers, including contracts, offer letters, and probation.

Process improvement

• Streamlining and automating HR workflows, optimising BambooHR, and finding smart ways to use digital tools

First point of contact

• Handling HR queries from colleagues and managers with clarity and professionalism and escalating where needed.

Payroll & benefits

• Supporting accurate, timely payroll submissions and administering employee benefits.

Training & safeguarding

• Supporting induction and mandatory training compliance and upholding safer recruitment practices.

If you're a detail-oriented HR professional, building your career and you’re ready to make your mark in a purpose-driven organisation, we'd be delighted to receive your application.

For more information and details on how to apply, please see the full application pack, and head to our website to apply.

About the role

A fantastic opportunity has arisen for a full time Casework Administrator to join the Scottish Regional Office team at SSAFA, the Armed Forces charity.

You will be responsible for providing specialist administrative support and undertaking virtual telephone casework across the whole of Scotland, working remotely with SSAFA branch volunteers and Regional Office colleagues to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.

To help you establish yourself in this new post you will receive excellent training and induction to the Scottish Regional Office. You will work closely with the Regional Casework Managers and the Regional Manager.

The post is home-based and lone working with support from your line manager and team colleagues and you must have a fast, stable broadband connection in your proposed workspace. You may have to travel occasionally around Scotland or elsewhere in the UK; expenses will be paid.

About the team

In this role you will be working closely with volunteers from seventeen SSAFA branches across Scotland, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team which includes 2 Casework Managers and a Regional Manager and a team of Regional Casework Co-ordinators.

About you

To carry out this role successfully you will have a track record of providing excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. The successful candidate will have experience of using their own initiative, planning and managing their workload with minimal supervision. You should be experienced at writing descriptive reports following a recommended structure. This role requires you to be a resilient person and it would be advantageous if you understand the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector and preferably the military charity sector landscape across Scotland would be valuable, but not essential.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Closing date: Midnight on Sunday 17 May 2026.

 Interviews:TBC

About Us

The Luton and Leighton Area Quaker Meeting is a regional charity supporting nine local congregations across West Hertfordshire, Buckinghamshire, and Bedfordshire. We hold weekly silent worship and provide a welcoming and reflective community in Quaker practice.

Rooted in the Quaker Christian tradition, we are an inclusive faith community that welcomes a wide range of spiritual perspectives, including members who identify as agnostic, humanist, or non-theist. Our work is guided by values of equality, peace, integrity, and compassion, with a strong commitment to supporting both people and the wider community.

Job Purpose

To deliver high quality administrative support as required by the AM clerking team and clerk of LLAM Trustees for 9 vibrant meetings

Responsible to: Line Manager acting on behalf of the AM clerking Team and clerk of LLAM Trustees

Location: Home based or at various locations within the organisation

Hours: 15 hours per week 5 working days of 3 hours per day which may involve working at the weekend roughly 6 times a year. Alternative arrangements may be possible

Main Duties and Responsibilities
Minutes

• Formatting typing & distribution of minutes
• Keeping, indexing and archiving of Area Meeting minutes
• The proper storing and archiving of Minutes both paper and electronic

Membership

• Correspondence relating to Membership matters with area meeting, local meetings, Britain Yearly Meeting
• Keeping and updating of Membership records
• Issuing and receiving Membership Certificates 
• Compiling and submitting the annual Tabular Statement

Training Events including Meetings for Learning and Summer Gathering

• Printing & sourcing and distribution of any training materials
• Preparing attendance lists for trainers and reception
• Being available on the day to support the smooth running of the event

Area Meetings

• To support the distribution of papers  needed for area meetings.
• To help build and maintain good relationships / communications with all stakeholders in the AM
• Arrange and operate zoom meetings

General admin

• Answering the emails, corresponding and forwarding accordingly or taking appropriate action
• To photocopy, scan and distribute documents paper and electronic as appropriate.
• To sort and distribute internal and external documentation.
• To, ensuring Health & Safety requirements are adhered to at all times.
• To maintain a high standard of data quality 
• To maintain confidentiality at all times
• To be aware of safeguarding requirements

Personal Development

• Taking a shared responsibility for own development needs within this role.
• Setting personal development objectives annually with line manager.
• To attend mandatory training courses as indicated within AM policies and procedures and maintain personal records of training attended.

Health, Safety and Security

• Assisting in maintaining a safe working environment for self, colleagues and others.
• To provide support to colleagues during sickness, annual leave and other absence as required. 

This is a description of the main duties and responsibilities of the post and as such is not intended to be exhaustive. The job description will be reviewed annually together with the employee and amended in light of changing needs of the organisation

The Centre for Emotional Health is recruiting for a Training Administrator to work with our friendly and nurturing team, administering The Centre for Emotional Health’s trainings and assisting with customer relationship administration.

The Centre for Emotional Health is a national charity dedicated to everyone living an emotionally healthy life. We provide training for local authorities, family hubs, prisons, schools, workplaces and communities. We advocate nationally for the importance of good emotional health. All our work, including all the training we deliver, is underpinned by The Nurturing Programme.

We are looking for an organised individual with strong communication skills, attention to detail, and experience of a variety of IT systems. The successful applicant will be responsible for managing the administration of The Centre for Emotional Health’s trainings pre- and post-training delivery, working as part of a busy Operations and Finance Team, and assisting our Business Development and Programmes Teams with customer relation tasks. You will enjoy working collaboratively and will feel secure in managing a fast-changing, busy workload as part of a wider team.​

Key responsibilities:

• Coordinate and administer all The Centre for Emotional Health trainings, overseeing bookings, venues, online training delivery, trainer, customer, and colleague liaison, and pre- and post-training documentation.
• Manage training communications and trainee feedback systems, maintaining accurate records and sharing information with customers and colleagues
• Nurture customer relationships in line with our organisational values, responding to queries by email and phone, and maintaining our website and CRM database.

The closing date for applications is 9am, Tuesday 19th May.

Interviews will take place Friday 22nd May at The Centre for Emotional Health’s office.

We have a new exciting and challenging opportunity for an Administrator (internally known as a Service Delivery Assistant) for the Thames Valley Adult Service, covering Buckinghamshire, Oxfordshire and Berkshire. You will work remotely from home, 37.5 hours per week (part-time considered).

To fulfill the requirements of this role, you must reside within the Thames Valley area.

Do you want to be part of a fast paced, unique service providing the highest quality support to those impacted by crime?

If yes, then we'd love to hear from you.

What we offer

We believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options - including hybrid working where applicable
• Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
• Birthday Leave - an extra day off to celebrate your birthday
• Pension Plan - 5% employer contribution
• Enhanced Allowances - enhanced sick, maternity and paternity pay
• Exclusive Discounts - high street, holidays, gyms, entertainment, and more
• Financial Wellbeing Support - access to salary deducted finance and guidance
• Wellbeing Resources - employee assistance programme and wellbeing support
• EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
• Sustainable Travel Schemes - Cycle to Work and season ticket loans
• Career Development - comprehensive training and ongoing development opportunities

About the role

You will be primarily providing administrative support to a team across a range of functions within the Thames Valley, managing Excel spreadsheets and internal databases; managing calls to and from a range of people who have been impacted by crime. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.

We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and you may be exposed to demanding situations that requires resilience. As with all staff within the HS, you will be expected to engage with clinical supervision and supervision with you line manager.

Please see attached Job Description and Person Specification for full details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our finance and administrative functions. 

Disability Law Service is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people. 

Purpose of the role 

To support the financial and administrative operations of Disability Law Service, ensuring accurate financial management and efficient day-to-day organisational support. 

You will manage bookkeeping, legal aid billing, financial records, and general administrative processes, supporting the smooth running of organisational systems and compliance requirements. 

Key responsibilities 

• Manage bookkeeping, invoices, payments, and reconciliations 

• Take responsibility for billing processes and financial records 

• Prepare month-end adjustments (including accruals and prepayments) 

• Maintain accurate financial systems in line with charity and legal aid requirements 

• Support audit and compliance processes 

• Provide general administrative support 

• Use finance and office systems accurately and efficiently 

What we offer 

• Opportunities to develop experience in finance, administration, and legal processes within a charitable setting

• A supportive and inclusive working environment within a committed and experienced team

• A varied role where your work directly supports access to justice for Deaf and Disabled people.

Equality, diversity and inclusion 

We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive. 

To apply

To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have fully read the Job Description and Person Specification before applying. 

Yellow Door is an amazing charity that is quite literally changing lives for the better in the Southampton area, with a team of around 100 staff and volunteers, working together to prevent and respond to domestic and sexual abuse. We provide a diverse and innovative range of services to local people of all ages and genders. Last year we engaged with over 4,500 clients to provide crucial support, information, and in some cases a lifeline. Right now, our services have never been more in demand, so our volunteers and supporters are absolutely critical to us. Would you like to be part of our amazing team that is changing lives for the better in the Southampton area?

Systems Administrator

We are looking for a hardworking and motivated person with a ‘can do’ attitude to join our Business Support Team. You will provide dedicated administrative support to assist with the data quality of our Client Management System (CMS). You will support the Senior Systems Administrator and wider Yellow Door Management Team with regularly reporting to funders and will have experience of running reports. You will also have strong organisation and administration skills with excellent attention to detail.

To apply for this role and for further information, please visit our website.

Job Title: System Administrator 

Reporting To: IT Security Manager

Salary Range: Up to £40,000

Contract Type: 12-Month Fixed Term Contract 

Location: London or Sheffield (Hybrid working afforded) 

Working days/hours per week: 35 hours per week, Monday to Friday, 9am to 5pm. 

Our Vision: A UK where “No good food goes to waste”. 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. 

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. 

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. 

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job 

Essential to this role is for the System Administrator to be the technical owner for Microsoft cloud and endpoint management: enabling the merger programme, delivering a secure, standardised M365/Entra/Intune environment, and supporting ISMS and Data Protection implementation through the implementation of Technical Controls, in collaboration with Managed Service Provider.

In addition - be the technical owner of other non-Microsoft platforms, as the organisation merges and rationalises the non-Microsoft platforms in operation.  

Duties and Responsibilities 

 M365 / Entra ID

• Manage Entra ID configuration: users/groups, roles, access governance, Conditional Access, PIM (where used), guest access, SSO integrations.
• Maintain authentication and security posture: MFA enforcement, risky sign-in/user remediation, break-glass account readiness, identity audit readiness.

Endpoint management (Intune)

• Own Intune configuration: device compliance, configuration profiles, security baselines, app deployment, update rings, BitLocker policy/reporting.
• Confirm and improve Windows Autopilot processes: enrolment profiles, device naming, standard build, app packaging, and onboarding experience.

Azure Data

• Support the Data Teams via the implementation and management of integrations between the IT infrastructure and the Data infrastructures. This would include areas such as SSO implementations for key apps.
• Support the limited number of Azure Servers currently operating, with Sharp.

Email security & collaboration controls

• Defender skills
• Support implementation of DLP & Data Classification policies.
• Support rollout and tuning of E5 security capabilities and/or Email Security Gateway integration
• Improve Exchange and SharePoint/OneDrive configurations: anti-phish/spam policies, mail flow hygiene, external sharing controls, retention/labels where agreed.

Telephony / Entra Integration

• Integrate mobile devices (both COPE and BYOD) into the Entra environment, with support from Sharp
• Support the transition from 8x8 to Teams Voice environment.

Merger enablement

• Support technical delivery for domain changes, tenant alignment activities, SSO/cert updates (e.g., Salesforce SSO certificate changes), and application rationalisation.

Operational excellence

• Create and maintain technical documentation and SOPs for BAU and audit evidence
• Provide 3rd line support/escalation for Microsoft-related incidents and changes
• Support IT Manager in multi-platform Disaster Recovery exercises and issues.

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

Recruitment Timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity. 

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback. 

Job Title: International & Events Administrator
Salary: £27,959 per annum (inclusive of Outer London Weighting) – Band C, Level 3
Location: Gilwell Park, Chingford, London (hybrid working)
Contract Type: Fixed term until 30 Sept 2026
Working Hours: 35 hours per week

 About the Role & Team

As an International & Events Administrator, you’ll join a collaborative, values-driven team at the heart of how Scouts connects young people to the wider world and delivers ambitious, high-impact experiences. From supporting British Scouting overseas and international partnerships, to helping deliver large-scale UK and international events, the team creates opportunities that inspire thousands of young people and volunteers.

No two days are the same — you could be coordinating logistics and administration one day, and supporting volunteers or contributing to international projects and events the next. The team is currently focused on delivering major international events, strengthening global relationships, and continuing to improve inclusion, safeguarding, and participant experience across all our work.

Key Responsibilities

As an International & Events Administrator, you’ll support the delivery of ambitious UK and international events that create lasting experiences for young people. Working with volunteers, colleagues and external partners, you’ll help coordinate projects, manage administration and support event delivery from planning through to completion.

Key responsibilities include:

• Supporting the delivery of UK and overseas events and contingents
• Coordinating with volunteers, suppliers and international partners
• Assisting with project planning, budgets and administration
• Helping ensure events are safe, inclusive and aligned with Scouting values
• Contributing to the wider International and Events programme across Scouts

This is a varied role offering real responsibility, strong team support, and the opportunity to help shape impactful experiences for young people.

About You:

We’re looking for someone who is:

• Experience of supporting projects involving multiple stakeholders. 
• Experience of collecting and analysing information. 
• Experience of working within an administration environment. 
• Understanding of event management. 
• Experience of developing effective working relationship with volunteers. 
• Experience of working with young people focussed or membership organisations. 

What we offer as our International & Event

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• A supportive, inclusive, and collaborative team environment
• Flexible working options to suit you, your role, and your team
• A double-matched pension scheme, up to 10% employer contribution
• A family-friendly approach, with generous family leave policies

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Friday 29th May 2026

Interviews will be held on Monday 8th June 2026.

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

London Gypsies and Travellers (LGT) challenges social exclusion and discrimination, working for change in partnership with Gypsy and Traveller communities living on council caravan sites, roadside camps, in bricks and mortar housing, and those experiencing homelessness.

We offer accommodation advice and advocacy, family services and a youth mentoring programme that support hundreds of families and individuals each year. Our community development, research, policy work and campaigns are rooted in community involvement and lived experience and aim to create long-term positive change for Gypsies and Travellers across London and an end to the discrimination they face every day.

We are a small, committed and supportive team of 12 staff who seek to live out our organisational values throughout our work: Collaboration, Courage, Empowerment, Inclusivity, Equity, Community. 

LGT is an equal opportunity employer and values diversity in its workforce. We strongly encourage applications from Gypsy and Traveller communities. 

About the role

This Operations & Administration Coordinator role is a diverse and hands-on role, covering a wide range of tasks and responsibilities that are essential to the smooth, efficient running of the organisation. It's a part-time position for three days (21 hours) a week.

You will provide day‑to‑day operational coordination across IT systems, office management, finance administration and HR processes, alongside varied administrative support. Acting as a central point of contact, you will work closely with colleagues, external suppliers and advisors to ensure our working environment, systems, policies and processes are practical, compliant and support staff to do their best work.

The role works with all staff and external suppliers, particularly the Resilience Strategy Lead, Finance Officer, CEO and external IT support providers.

Please review the job description attached below for more detailed explanation of key responsibilities and requirements. 

About you

The role is ideal for someone who is adaptable, organised and enjoys problem‑solving and improving systems. You’ll be comfortable juggling multiple priorities, communicating clearly with people with different levels of technical knowledge, and working independently while staying connected to a small team.

This is a varied role and we don’t expect you to already be an expert in all of the responsibility areas. We welcome applicants with different strengths and backgrounds and there is plenty of scope to learn and develop in the role. We’ll support you to do this through supportive line-management, development opportunities and training where needed.

Although solid IT skills and knowledge are essential, this is not a technical specialist role - the emphasis is on coordination and oversight, liaising between colleagues, external advisors and technical support, and following issues and projects through to completion.

How to apply

Review the detailed Job description below. Using the 'click to apply' button, please send us your CV and a cover letter (max 800 words) addressing the questions below:

1. Why are you interested in this role with London Gypsies and Travellers?

2. What experience and skills would you bring to the role?

Please refer to the key responsibilities and person specification when preparing your application. Applications without a cover letter will not be considered.

Closing date: Monday 18 May, 23:30pm

Interviews: Tuesday 26 May (stage 1), Monday 1 June (potential stage 2)

Please note: Applicants must have the right to work in the UK. We are not accepting CVs or applications via recruitment agencies for this role. 

We are looking for an administrator to support the Home Together Coordinator to facilitate our Home Together Service. The Home Together Service provides reactive assistance for up to six weeks from a clients return from hospital and remote ongoing support thereafter. The Home Together Administrator assists the Home Together Coordinator to deliver a wide range of practical and emotional support to older people who are having difficulties; for example, older people who have recently been discharged from hospital and/or are recovering from illness or injury, and/or are socially isolated and need support to stay healthy, connected, and independent. This busy and varied role will involve working with volunteers, the staff team, voluntary partners, and health and social care providers, with the client at the centre of everything we do.  The Home Together Service sits within our Age Well Together Service, which offers a range of assistance to support clients at home and in their local community to prevent decline; maintain independence; reduce social isolation; and promote health and wellbeing with care, friendship and understanding. This includes our befriending services, an online shopping service and a Handyperson service. 

Admin and Finance Officer

We are looking for someone who is organised, dependable and detail-focused, with strong administrative skills and a collaborative approach.

This is an opportunity to join a warm and purpose-driven organisation where your work will directly support families across Gloucestershire.

Position: Admin & Finance Officer

Location: Stroud/Hybrid

Hours: Part-time 30 hours per week, across at least 4 days but pattern can be negotiated/flexible working

Salary: £27,694 per annum pro rata (£22,155 actual)

Contract: Permanent

Closing Date: 1st June 2026. This job opportunity may close early if we find an appropriate candidate before the closing date.

Interviews: Will take place on a rolling basis, so apply early.

The Role

The Admin and Finance Officer provides reliable financial processing and high-quality administrative support, helping ensure the organisation operates efficiently and professionally.

Working closely with the Office Manager and wider team, you will support financial administration, office coordination, accurate record keeping and organisational systems.

Key areas of responsibility include:

• Financial Administration
• Administrative Support
• Organisational Support

About You

We’re looking for someone who has:

• Experience in administration, finance support or office coordination
• Strong organisational skills and attention to detail
• Experience supporting payroll or bookkeeping processes
• Confidence working with financial information and maintaining accurate records
• Good IT skills, including Microsoft Office and database systems
• Ability to prioritise workload and manage competing tasks
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle confidential and sensitive information appropriately

If this sounds like you, then apply today!

About the Organisation

Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.

We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.

You may also have experience in areas such as Finance Officer, Finance Assistant, Finance Support, Accounts Assistant, Admin, Administrator, Administration, Finance Administrator, Finance Administration.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Services Admin Coordinator

Hours: Part-time 22 hours per week ​(preferred days Monday, Tuesday, Thursday and Friday but open to discussion)

Location: Hybrid Working (40% working from the office in Leeds)

Salary: £26,073.23 - £29,345.65 (Pro-Rata)

Contract: Permanent

DBS: An enhanced check will be required

About us

At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. ​

As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome you to our passionate, supportive and committed team.​

We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.​

If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!

About the role

Are you passionate about providing quality support and ensuring that everyone has a positive experience? Do you thrive in a dynamic environment where your organisational skills and attention to detail make a real impact? Epilepsy Action is looking for a dedicated Services Admin Coordinator to join our team!

As a Services Admin Coordinator, you will be the backbone of our services team, ensuring smooth operations, coordinating key activities, and supporting our mission to improve the lives of people affected by epilepsy.

At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.

​

What you will do​

Every day is different, but your purpose stays the same: helping our services to run smoothly.

You will:

• Work closely with services teams to create listings for virtual events to enable people to learn more about epilepsy
• Create and amend webpages for our services
• Arrange service users appointments, rescheduling appointments as necessary in line with our service guidelines.
• Respond to enquiries via telephone and digital channels ensuring they are logged on our CRM.
• Utilise process mapping and IT skills to identify efficiencies across services.
• Support the gathering of service user feedback for evaluation purposes.
• Support with the marketing of services.
• Maintain our presence in national and regional directories.

This is a role where you’ll make a positive difference behind the scenes, utilising your organisational skills and initiative to streamline processes.

​

About you?

We are looking for someone who is:

• Organised and able to effectively prioritise across multiple tasks
• Supportive with the ability to listen to the needs of the service delivery teams and provide solutions to ensure services are delivered effectively
• Proactive, identifying opportunities to streamline processes
• A good communicator and team player but also able to work independently
• Skilled with IT and quick to pick up new software
• Committed to delivering excellent a service for internal and external stakeholders

​

Interested?

If you are interested in what you have read so far, you can submit your application via our online portal.

​​

Being an Inclusive Organisation

We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged.

We recognise that each person’s experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.

Despite this we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We are also proud to be a Disability Confident Leader, this means we encourage applications from disabled people, and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments please let us know.

Closing Date: Thursday 21st May 2025 @ 12pm

Informal Chat: Arranged as applications are reviewed

Interviews: Week commencing 8th June 2026

Recruitment process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30 minute online chat with a member of our team before inviting shortlisted candidates to formal interview. There will be a panel interview and a written task as part of the process.

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.

At the Centre for Better Health, we envision a world where everyone can lead satisfying and hopeful lives in a society without any stigma of mental ill health. This is an exciting opportunity to step into a meaningful and rewarding role that makes a positive difference to the community we serve.

Role Purpose

As Reception and Office Administrator, you will play a key role in the team; providing a warm, efficient and professional reception service, and being the first point of contact for enquiries.

You will also provide administrative support to contribute to the smooth running and success of services. This will include supporting with the promotion of our services, processing new referrals, managing bookings and payments, and maintaining good record keeping.

Our Centre operates 9am–5pm on Mondays and Fridays, and 9am–8pm on Tuesdays, Wednesdays, and Thursdays. Please note that some evening work is required for this role (with working hours 12-8pm in these instances).

Main Duties

• Provide a professional, confidential reception service, welcoming service users and volunteers and managing phone and email enquiries.
• Act as the first point of contact for enquiries, sharing accurate information and offering appropriate signposting.
• Deliver general administrative support to the team, including promoting the organisation’s services, processing referrals, arranging assessments, managing bookings and payments, and handling day‑to‑day reception tasks.
• Maintain monitoring systems and databases in line with the organisation’s processes.
• Work collaboratively with the team to achieve agreed objectives.
• Attend and contribute positively and constructively to meetings as required.
• Respond proactively to the needs of the role, demonstrating flexibility and a positive attitude.
• Support marketing activities when required, including designing posters, sending mail-outs, and creating simple social media and website content.

Please note that this job description is not exhaustive and may change depending on the need and development of the organisation.