Admin jobs

Thrive’s vision is that gardening is actively encouraged as part of personal health and wellbeing management and Social & Therapeutic Horticulture (STH) services are available wherever people live.

We are looking for an Administrator to help ensure that our offices run smoothly and safely. This is a varied role, you will need to be highly organised, able to work on your own initiative and have the ability to communicate effectively with colleagues and external suppliers. If you are a skilled administrator with good problem-solving skills this might be the perfect opportunity for you.

Our Values

Excellence – We provide high quality services for everyone we support and collaborate with

People Focussed – Client gardeners, students, staff and volunteers are at the centre of what we do as an organisation

Ambitious - We believe in the power of Social & Therapeutic Horticulture and in ourselves as an organisation to grow the sector and widen our impact

Collaborative - We understand the value of working with others, knowing we will achieve greater things together than we can on our own.

At Thrive, we care about employee wellbeing. We offer flexible working arrangements to accommodate a good work life balance, competitive leave entitlement and pension, as well as a professional and inspiring working environment at our gardens just outside Reading.

Administrator
Reference: OCT20253102
Location: RSPB Franchises Lodge SP5 - Hybrid Home based
Contract: Fixed Term, 3 months (until the end of March 2026)
Hours: 22.5 hours per week, Flexible
Salary: £24,571.00 - £26,231.00 Per Annum, Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

Cameron's Cottage is the RSPB's residential centre for young people, located within the stunning woodlands at RSPB Franchises Lodge in the New Forest. The small and dedicated team is passionate about connecting young people to nature.

We are seeking a well-organised, communicative team member to provide comprehensive administrative support to both Cameron’s Cottage, and the reserve team, in facilitating the fulfilment of bookings and an effective working environment. Regular tasks include, liaising with group leaders, keeping bookings and finance documents updated, arranging meetings, coordinating deliveries, arranging contractors for routine maintenance and assisting with marketing & promotion.

Essential skills, knowledge and experience:

• Working knowledge of Microsoft Office applications (especially Outlook, Word, Excel, SharePoint  and PowerPoint).
• Knowledge of document management and team collaboration tools.
• Knowledge of budget management terminology and processes.
• Experience of billing software for invoices, purchase orders etc.
• Organisational and time management skills.
• Proactive approach to problem solving.
• Able to communicate effectively with a wide range of audiences whether by phone, email or in person.
• Able to organise meetings events and take bookings and coordinate all aspects of the logistics to ensure things run smoothly.
• Able to make the best use of time particularly when under pressure from competing priorities.
• Prioritising and delegating tasks effectively, during periods of both low and high demand.
• Experience of working in an office or customer care environment in an administrative role.
• Proactive approach to all tasks, making the most of all booking/marketing opportunities.

Additional Information:

• This is a part-time, fixed-term role for 3 months until the end of March 2026.
• The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
• As this role is dependent on funding, any subsequent contract extension may be fewer hours.
• The role is 22.5 hours per week, which can be conducted flexibly.
• Although this role is mainly home-based, there will be a requirement to attend on-site meetings periodically.

Closing date: 23:59, Sunday 16th November 2025
We are looking to conduct interviews for this position week commencing 1st December 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role will require completion of a DBS in addition to the standard pre-employment checks.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

As part of this application, you will be asked to provide a copy of your CV and complete a short form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Casework Administrator

Are you skilled in administration and want to provide excellent customer service? Or do you have knowledge of higher education and are looking to develop your career in a professional and supportive environment?

The ombudsman service that deals with complaints from higher education service users are looking to recruit talented people into their team, so if this sounds like you… then apply today!

Position: Casework Administrator

Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation period)

Hours: Full time (open to part time and job share)

Salary: Starting from £28,831

Contract: Permanent

Closing Date: 10:00am, 3rd November 2025

Interviews: w/c 24th November

About the Role

Casework Administrators work as part of the Casework Support Team offering excellent customer service to internal colleagues and external stakeholders.

You will be the point of contact for students seeking help and guidance about the ombudsman service on offer. This can be challenging and will require empathy and excellent oral and written communication skills.

You will complete various administrative tasks to ensure that reviews run smoothly, keeping cases up to date and making sure the team receive all the information they need.

The Casework Administrator role is a good starting point for someone looking to start a career in complaints handling or regulation.

Full details of the job and person specification can be found once you click to apply, along with more information about what it’s like to work at the OIA.

About You

You will have good analytical skills and be able to work in a professional environment that values confidentiality and integrity. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling is beneficial for this role.

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Caseworker, Case Administrator, Admin, Administrator, Administration, Customer Service, Customer Service Officer, Customer Service Administrator, Customer Service Helpdesk. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you looking to launch your career in events and administration? Do you want to work for a values-driven organisation and make a difference in the world?

We are seeking an enthusiastic and proactive individual to join our team as Alumni & Events Administrator. This is an exciting opportunity to work alongside experienced events professionals at the heart of an influential charity dedicated to developing leaders across the public, for-profit, and not-for-profit sectors.

In this role, you will engage directly with alumni (many of whom hold significant national or international positions), ensure our digital records are accurate and up-to-date, and play a key part in organising logistics for our events, both online and in person at Windsor Castle and Cumberland Lodge, Windsor Great Park.

This is the perfect chance to develop your organisational and communication skills, gain hands-on experience running events in prestigious settings, and become part of a friendly, supportive team.

If you have a keen eye for detail, a can-do attitude, and strong digital skills – and if this role excites you - we would love to hear from you.

Finance Administrator

We are seeking a motivated and detail-oriented Finance Administrator to support financial operations and play a key role in delivering accurate and timely services.

Position: Finance Administrator
Salary: £20,255 pro rata (£28,357 FTE)
Hours: Part time, 25 hours per week, flexible across 4 or 5 days (Tuesdays in the office required)
Location: Hammersmith, West London, hybrid with 2 days in the office
Contract: Permanent
Closing Date: Midday, Monday 20 October 2025
Interview Date: Thursday 30 October 2025, Hammersmith

Shortlisted candidates will be required to participate in an assessment as part of the selection process. This will be held on the day of your interview, if you are invited to participate.

About the Role

Reporting to the Finance Manager, you will ensure the smooth running of financial transactions including rent accounting and purchase ledger systems.

Key responsibilities include:

• Processing rent charges and receipts accurately on the housing management system
• Managing supplier invoices and weekly payment runs
• Reconciling supplier statements and resolving discrepancies
• Assisting with finance journals and balance sheet reconciliations
• Producing budget reports to support budget holders
• Responding promptly and professionally to resident and supplier queries

This role offers an opportunity to develop your finance career, with scope for further learning and professional growth.

About You

You will bring a proactive and organised approach to the role with:

• Experience of managing varied workloads and priorities
• Strong numeracy, literacy and IT skills, including MS Office
• Excellent communication skills, both written and verbal
• The ability to work collaboratively with colleagues and external partners
• A solutions-focused attitude with commitment to excellent customer service

This role would suit someone looking to build or progress their career in finance, with opportunities for training and development.

About the Organisation

This organisation is dedicated to making a positive impact through providing high-quality housing and services. With a strong community focus, they are committed to delivering safe, secure and affordable homes while ensuring residents have a voice in shaping the services they receive. This is an exciting time to join, with significant development projects and new office facilities in West London.

Other roles you may have experience of could include: Finance Assistant, Accounts Administrator, Accounts Assistant, Rent Accounts Administrator, Ledger Clerk, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

A brand new opportunity is available in an established Membership team to help them during their renewals period as Membership Administrator.  This contract will be for 7 months and offer hybrid working in a collaborative working environment.

You will be helping ensure memberships are up to date by keeping on top of membership records.  Supporting membership inbox/phone calls: directing and resolving as appropriate.  Mailings for new member welcomes and payments.  Assist on renewal campaign.  Updating CRM and data cleansing.  Adhoc admin support and co-ordination.        

Salary:  £25 – 27k

Benefits include:

• Hybrid working 2 days in office (Tuesdays a team day)
• 26 days holiday, closed over Christmas
• 35 hour week

...and more!

Essential criteria:

• Membership renewals experience
• Proficient with updating membership databases
• Excellent customer service skills
• Demonstrable experience producing tailored written communication
• Ability to manage and prioritise own workload

 
Application closing date: 6th October
 
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Project Administrator

We are looking for an experienced Administrator to join the team.

Position: Project Administrator

Location: Huddersfield/ Hybrid

Hours: Part Time – 22 hours per week

Salary: £24,242.40 pro rata

Contract: Temporary until August 2027

Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

Closing Date: 31st October 2025. Interviews will be taking place on a rolling basis so this role may close earlier than advertised.

The Role

You will be responsible for organising the logistics and administration of delivering projects and contracts  within the project delivery team.  This includes supporting customers on their journey through the Champions programmes, progress logging, financial administration and post-delivery evaluations.

Key duties include:

• Collate, update and maintain data and records
• Provide administrative support for the monitoring of organisational and contractual targets.
• Maintain and manage emails and outlook calendar
• Support the wider team with the co-ordination of the project
• Handle and answer incoming calls and emails about projects and contracts
• Maintaining regular contact with programme settings to ensure ongoing support and progression.
• Support the department in conducting post-delivery evaluations and assessing impact of delivery, reporting feedback to line manager.
• Work with Programme Early Years Advisors to update contact logs and records.

About You

You will have previous experience of general administration in a service / customer focussed environment with experience of team working, data collation, input, recording and processing. You will be comfortable using video conferencing technology and systems for processing payments and ideally have experience of customer care.

To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may also have experience in areas such as Admin, Administration, Administrator, Project Admin, Project Administration, Project Administrator, Project Coordinator, Project Support, Project Officer, Project Assistant, Customer Service, Customer Service Agent, Customer Service Executive, Customer Service Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Remote (UK-Based) Contract Type: 6 months fixed term, Full-Time. Occasional travel to London for team days.

About Us

UK Community Foundations (UKCF) is the national membership organisation for 47 accredited community foundations that have a collective presence in every postcode. Through place-based philanthropy and giving, we invest in communities to transform people’s lives.

We are currently rolling out and implementing 33 individual Salesforce Nonprofit Success Pack (NPSP) instances for our community foundations, transitioning them from a shared Salesforce instance to independent systems. Each instance follows a network-agreed design while allowing customisation to meet specific foundation needs.

Why Join Us?

You’ll be part of an impactful organisation that strengthens communities across the UK.

You’ll have the opportunity to work on an exciting digital transformation project as part of a small and supportive team.

We offer a flexible work pattern that supports your personal responsibilities, as well as a remote-working environment with options to work either from home or at local community foundation offices.

We are passionate about building a supportive and collaborative team culture, which you will be a valued part of.

We support opportunities for professional development and training.

We support the mental health of our staff with mental health first aiders and a fantastic independent wellbeing service that provides bespoke support to all employees.

At UKCF, we put inclusion at the forefront of our work and believe in equal opportunities for all. That is why our recruitment process is inclusive to all, and our salaries are transparent. 

Role Overview

Reporting to the Senior Technology Advisor, the Salesforce Administrator will play a crucial role in the successful implementation, development and ongoing support of the new Salesforce system and structure across our network.

Key Responsibilities

• Administer and configure Salesforce, including workflows, Flows, fields, page layouts, record types, dashboards, and reports.
• Manage user access, roles, profiles, permissions, and public groups.
• Provide daily first-line support to members, troubleshooting issues and handling change requests.
• Support community foundations employees in implementing and adapting their individual Salesforce instances.
• Automate business processes using tools such as Flows, approval processes, validation rules, and email alerts.
• Test and implement system improvements within a sandbox environment before deployment.
• Facilitate data migration and ensure data integrity.
• Perform system deployments and ensure a smooth transition for users.
• Work with colleagues to develop and maintain training materials, including video tutorials and documentation.
• Deliver user training and promote best practices across the network.
• Collaborate with Salesforce leads across community foundations to share knowledge and resolve issues.
• Ensure compliance with GDPR and cybersecurity best practices.

Required Skills & Experience

• Minimum 2 years of experience working with Salesforce.
• Salesforce Administrator Certification.
• Strong understanding of Salesforce configuration, including roles, profiles, permissions, OWD, sharing rules, and security settings.
• Experience with Salesforce Flows to streamline processes and enhance data accuracy.
• Experience in requirement gathering and proposing technical solutions.
• Excellent problem-solving skills with a proactive approach to system enhancements.
• Strong communication and relationship-building skills.
• Ability to train and support users with varying levels of Salesforce experience.
• Experience managing data migrations and ensuring data integrity.
• Knowledge of GDPR regulations and information security principles.

Desirable Skills & Experience

• Experience with Salesforce Nonprofit Success Pack (NPSP) and managed packages.
• Knowledge of Salesforce Lightning and Experience Cloud.
• Experience in the grant-making sector using Salesforce.
• Experience implementing system changes and supporting digital transformation.
• Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder).
• Experience working or volunteering in the charitable or voluntary sector.

If you are a skilled Salesforce Administrator with a passion for digital transformation and making a difference in the charity sector, we’d love to hear from you!

Location: Bloomsbury
Hours: Full-time (35 hours per week)
Contract: Temporary (3 months)
Pay: £17.11 per hour (+ holiday)
Start Date: 10th November

Prospectus is proud to be assisting our client, a prestigious and well-established London-based university, in their search for a temporary Disability Administrator.

Responsibilities:

• Acting as a first point of contact for students.
• Creating and maintaining student records.
• General diary management, including arranging meetings.
• Escalating concerning disclosures in a timely manner,
• Supporting disability allowance application and dyslexia screening requests.
• Providing sighted assistance for the Disability Service Manager when required.
• Ad hoc support within the student welfare department as required.

What We're Looking For:

• Recent experience in a relevant role within the higher education sector.
• Excellent administrative and organisational skills.
• Competency managing competing priorities.
• High quality written and verbal communication skills.
• Ability to act confidentially and manage sensitive information.
• Competent IT knowledge (Microsoft products).

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Job Title: Professional Learning & Development Administrator

Job Type: 6-12month fixed term contract (maternity leave cover)

Hours: 35 hours per week

Department: Education & Training (E&T)

Salary: £27,327.96 FTE

Reports to: Head of Professional Learning & Development

Location: Hybrid – FSRH Office (London Bridge) and home working.

Our Purpose:

The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

Can you help us?

We are seeking an experienced administrator to join the team to support of the effective delivery of the PLD portfolio including the administration of the PLD Board of Council and several committees. As part of the team the postholder will work closely with the E&T Team, CoSRH members as well as wider clinical experts and stakeholders.

The role:

• Committee Administration: Organising meetings, diary management, preparing agendas, distributing documents, taking minutes, and following up on action items.
• Communication: Managing and resolving escalated member support queries, emails, phone calls, and acting as a liaison between team members and other departments.
• Processing applications for advanced qualifications and trainer registrations.
• Maintaining standard operating procedures documentation and updating when required
• Document management: Organising and maintaining digital and physical files, including educational materials and administrative documents.
• Data entry: Inputting and updating information in databases or spreadsheets related to content, projects, or team performance etc.
• Supporting course arrangements: Booking transportation, accommodations, sourcing, invoicing, equipment etc.
• Administrative reports: Compiling and formatting reports on team activities, progress, and performance metrics.
• Any other duties considered necessary for the role.

You will be:

An experienced and effective administrator

Organised with a logical approach to workload planning and delivering and reporting on actions.  

Willing to learn about the SRH and a proactive, effective team member.

You will have:

• Excellent Microsoft Office skills in particular knowledge of Office 365
• Experienced in using a variety of digital solutions including databases.  
• Excellent communication skills both written and verbal.
• Excellent organisational skills including the ability to prioritise, multitask and work flexibly.
• High standards of numeracy and literacy.
• Good stakeholder and interpersonal skills across a range of professionals and levels of an organisation.
• Previous experience working with committees including agenda setting, minute taking and tracking actions.

Experience of the following is advantageous but not essential:

• Website editing
• Working in a project-based environment using project and planning systems

We will offer you:

We offer a range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme:  10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme
• Employee discounts portal
• Free Lunch Thursday
• Interest free season ticket travel loans
• Enhanced maternity, paternity & adoption pay
• Free eye tests
• Training and development

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

To Apply

To apply, please visit:  Professional Learning & Development Administrator (6-12 month FTC Mat leave cover) job - Hybrid - College of Sexual and Reproductive Healthcare

Deadline for applications is Monday 3 November 2025

Interviews will take place on 12 & 13 November 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

As Bishop's Office Administrator, you'll play a key role in a fast-paced, supportive environment, delivering high standards of administrative support. This varied role requires discretion, attention to detail, and excellent communication skills.

You'll be the first point of contact for visitors and phone enquiries, reflecting the welcoming nature of the office. You'll also support the Bishop's hospitality plans, including coordinating meetings with internal and external guests.

Key Responsibilities

• Provide comprehensive administrative support and data processing to the Bishop of Derby.
• Assist with diary management, correspondence, and office coordination.
• Maintain accurate records and ensure efficient workflow within the office.
• Communicate effectively with internal and external stakeholders.

Person Specification

• Excellent organisational and communication skills.
• Proficiency in Microsoft Office Suite and general office equipment.
• Ability to work independently and as part of a team.
• Previous experience in an administrative role is essential

Key Requirements

• Proven administrative expertise through experience and CPD evidence.
• Willingness to occasionally work evenings and weekends, with time off in lieu (TOIL) provided for any additional hours worked

Your Salary

• A salary of £24,837 (FTE) per annum and pro-rated if working part-time, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 25 days annual leave plus eight bank holidays.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave.
• Access to Occupational Health, and an Employee Assistance Programme.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Apply for eligibility for an Eyecare voucher.

For an informal conversation about the role please contact Siân Kellogg at

• Closing date for application is Tuesday 21 October 2025
• Interviews will take place on Friday 24 October 2025 at Derby Church House.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Job Title: Housing Administrator

Organisation: Threshold

Location: Based at 1 John Street, Swindon, SN1 1RT, with travel across Swindon

Contract: Permanent, full-time

Pay: £25,119 - £29,770 (dependent on experience)

About Us

Threshold provides people affected by homelessness in Swindon with a safe place to live and personalised support. We are a small, supportive team who are passionate about ending homelessness in Swindon.

The Role

We’re looking for a Housing Administrator to join our finance and compliance team. The  role will support the delivery of high quality housing services, ensuring our properties remain safe, well-maintained, and compliant.

This role is ideal for candidates with strong organisational and administrative skills. Experience in housing, property, or compliance is desirable but not essential as full training will be provided.

Key Responsibilities

• Coordinate repairs, maintenance tasks, and compliance checks
• Maintain accurate compliance records
• Liaise with contractors, landlords and suppliers to ensure quality service delivery
• Assist in monitoring housing legislation and safety standards (e.g. gas, fire, legionella)
• Provide excellent customer service to residents
• Conducting regular property inspections and support timely turnaround of vacant rooms
• Represent Threshold in meetings with external stakeholders
• Support continuous service improvement initiatives across our housing services

About You

We’d love to hear from you if you have:

• Strong administrative and organisational skills, with the ability to manage multiple priorities
• Excellent communication and relationship building skills
• Confidence using Microsoft Office 365
• Desirable: Experience in housing, property management or compliance
• Desirable: Knowledge of housing legislation and safety standards
• A full driving licence and access to a car (essential for travel across Swindon)

What We Offer

• 25 days Annual Leave, rising to 30 days with service
• Competitive Pension, we will match up to 5%
• Life Assurance Cover, currently set at 5 x annual salary
• A Health Plan, that includes money towards medical, dental and optical costs and access to an employee assistance programme
• Cycle to work scheme and charity worker discounts
• A supportive and values led working environment
• Professional development, Threshold invests in staff learning, training opportunities and career growth
• The chance to make a tangible difference to the community
• Opportunities to gain experience across housing compliance and property management

How to Apply:
To apply, please send your CV and a supporting statement about how your meet the person specification. The deadline for applications is Friday 31 October 2025.

Salary: Grade 2 – £28,639 per annum

Hours:  Full time 37.5 per week

Contract: Permanent

Location:  Blackburn Central Library – the post holder will be required to work onsite in Blackburn

Closing Date: Wednesday 29th October 2025 at 11.30pm

We are looking for someone with administration or secretarial experience gained in a legal environment to be the new Legal Administrator for our National Legal Administration Team. You could soon be playing a vital role helping people who are affected by the housing emergency.

About The Role

You will provide full administrative support to the Legal Team, including taking telephone calls, secretarial duties, data entry, note taking, sorting the post and managing diaries. You will also be responsible for supporting the wider team when required to ensure the effective running of the service. You will need to liaise with clients and third parties, including making appointments and obtaining information. Producing reports, providing an accurate audio typing service, processing legal funding and other documents, managing files, preparing documents for court and entering information onto a case management system are other aspects of this interesting and varied role.

About You

You have secretarial experience gained in a legal practice and audio/copy typing skills with a minimum of 70 wpm, along with advanced knowledge of IT tools including case management systems and MS Office systems.  You have great written and verbal communication skills and enjoy working as part of a busy team.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About The Team

Shelter Legal provide legal expertise and representation across our Services and is made of four teams - Community Legal, Strategic Litigation, National Legal and Legal Support. The National Legal Team works closely with our national Telephone and Online Advice Service  (TOAS) to identify trends in the issues our clients are presenting with and provide targeted legal work to address them.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the three knowledge, skills and experience points in the About You section of the job description, and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Please use real examples and write up to 350 words per point. CVs without an accompanying supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We’re looking for an HR Administrator to join our friendly team and help deliver a proactive, high-quality HR service. This is a hands-on role where no two days are the same — from coordinating recruitment and onboarding, to supporting staff wellbeing and managing HR records, you’ll play a key part in shaping a positive employee experience.

What you’ll be doing:

• Keeping our HR systems and records up to date and accurate
• Coordinating recruitment campaigns and onboarding new starters
• Supporting staff throughout the employee lifecycle – from probation to leavers
• Helping deliver wellbeing initiatives and employee benefits
• Providing trusted HR support to staff and managers

What we’re looking for:

• Strong HR administration experience, with attention to detail and great organisational skills
• Confident communication skills — you listen, explain clearly, and build good relationships
• Knowledge of HR processes and employment law basics
• Emotional intelligence, discretion, and a positive, can-do approach
• Ability to work independently and as part of a small, supportive team

Experience in a charity, membership or faith-based organisation, or a CIPD qualification (or working towards one), would be a bonus — but above all, we’re looking for someone enthusiastic, motivated and ready to make a difference.

Why join us?

• Be part of a welcoming team where your contribution is valued
• A varied and rewarding role with plenty of opportunities to learn
• Help us shape a supportive, inclusive workplace culture

Applications will be reviewed upon submission so please submit an application as soon as possible!