Head Of Fundraising Jobs
Facilities & Events Assistant
Part time: 25 hours per week (afternoons)
£29,213.61 FTE (pro-rata for part time)
Permanent
Richmond, London (office-based role)
Are you a talented multi-tasker, famous for your organisational skills and attention to detail? If you’re looking for a rewarding and varied role in facilities and events, this could be the job for you!
The Poppy Factory was founded in 1922 to support veterans with health conditions into employment. For over 100 years we have successfully delivered this vision, both through employment in our factory and through our modern Veteran & Family Services, which today enable hundreds of veterans and family members across England and Wales each year to secure jobs and thrive in the workplace.
We are seeking a Facilities & Events Assistant to help ensure the smooth running of our events and facilities hire at our historic Richmond site. It’s an exciting time to join the team, as we continue to further develop our visitor experience and facilities hire offer.
The Facilities & Events Assistant will be the first port of call for enquiries, and will provide excellent customer service and front desk support to our customers. You’ll be responsible for organising the staff and volunteer rota, and ensuring that all the logistics are in place for a smooth customer experience.
You’ll be involved in donation processing, and maintaining records in our supporter database. The role will also have the opportunity for involvement in high profile events such as the Field of Remembrance and VIP/Royal visits.
This position is ideally suited to someone who thrives on a high degree of autonomy, enjoys a varied role with the opportunity to think creatively to solve challenges, and can flex their pinpoint attention to detail in our events and facilities hire operations.
For the full job description and more information about the role please refer to the Candidate Pack.
How to apply
For an informal conversation about the role, please contact Dan Hodges.
To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification.
The post is anticipated to close at midnight on 13 May 2024.
No agencies please.
About The Poppy Factory
The Poppy Factory’ mission is to support veterans with health conditions on their journey into employment and to continue supporting them whatever challenges they may face.
Founded in 1922, the charity moved to Richmond in 1926, along with many wounded, injured and sick veterans of the First World War. They were employed to produce Remembrance wreaths and products for the Royal Family and The Royal British Legion, and this work continues at the factory today.
Equality, Diversity and Inclusion
We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.
As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.
We are a family friendly employer.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.
The client requests no contact from agencies or media sales.
Here at Battersea, we are looking for someone to join our Finance & Corporate Services Team to provide comprehensive and proactive executive assistance to the Director and departmental functions across the Directorate.
The successful candidate would be responsible for providing effective EA support, convening and supporting committees and regular meetings across the directorate, supporting on strategic workstreams across the Directorate, and providing a range of administrative and co-ordination support to the Heads of the Finance & Corporate Services Teams including support for team projects.
We are looking for someone who has experience in a similar role with a demonstrable track record of inbox and diary management, administrative support to a Director across multiple functions, with a proven ability to manage the day-to-day operations of a busy office, prioritising a high-volume workload effectively and exercising a high degree of judgment, tact, and discretion at times working to deadlines.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 24th May 2024
Interview date(s): w/c 27th May 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as one of our Ambassador Relations Executives, ensuring the team’s Ambassador Programme and its admin systems and records are kept accurately and to a high standard; helping the team to develop and project manage some of our high level public activations with UNICEF UK’s most significant Ambassadors and High Profile Supporters delivering towards organisational priorities. This role will focus on supporting priority projects within our department, working closely with wider internal teams. You will keep our dedicated web pages up to date, and deliver our quarterly e-newsletters.
Reporting to one of our Senior Managers, you will have:
· Experience of supporting a busy team within a Communications department, keeping and improving systems, procedures and project management, working on tight deadlines and managing conflicting priorities.
· Excellent communication skills to communicate persuasively to engage an audience they are seeking to influence.
· Experience in successfully developing high-profile relationships - translating organisational objectives into impactful Ambassador fronted activities.
· Motivation to role-model UNICEF UK’s Values: Putting children first, Inclusion and belonging, Finding solutions, Compassion, Mutual trust & respect and Collaboration.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, 24 May 2024.
Interview date: w/c 10th June 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
About ELBA
ELBA is a leading social regeneration charity in east London. Our mission is to develop employee volunteering and employment initiatives to decrease poverty, improve social mobility and increase equality for communities in east London and beyond. We facilitate corporate and other investments from over 60 organisations into our community, education and employment programmes.
With over 35 years of experience enabling successful partnerships between businesses and communities, ELBA engages over 15,000 corporate employees in volunteer programmes that support employment, education and community initiatives. In 2023 the Community Works programme supported 126 charities and social enterprises through engaging employee volunteers in practical and skills-based volunteering opportunities.
Purpose of the job
To be responsible for the successful delivery of ELBA’s Dragon Award Nominated Evolve Project, delivering exciting, innovative employer-supported volunteering projects that meet the expectations of specific corporate supporters, and the needs of the community with a key geographical focus in Hackney, Tower Hamlets and Haringey.
About Evolve
The Evolve Project is a collaborative partnership between Linklaters, UBS, Societe Generale and the Societe Generale UK Foundation, delivered by ELBA. Overall, the Evolve project aims to address the wider barriers and challenges faced in society & by community organisations & charities with a particular focus on Hackney and its surrounding boroughs of Tower Hamlets & Haringey. The project does this through supporting community organisations who are addressing different barriers like post Covid recovery, and the cost-of-living crisis, alongside continuing challenges of funding & sustainability.
Evolve aims to build the capacity of thee organisations, especially supporting the leadership, so they can keep up with the increased demand they are experiencing. Evolve has been designed to dynamically respond to the changing needs of local community organisations, drawing on the time, skills and expertise of employee volunteers to address the most pressing community challenges. The project is currently in its fourth year with funding secured for the following two years.
The role requires an ability to build a close and collaborative relationship across the community sector, particularly in Hackney, as well as with the corporate funders. A key focus is developing and delivering a range of exciting employee volunteering activities (including the Leaders in Partnership and Emerging Leaders coaching programmes) as well as leading monthly delivery and quarterly steering group meetings with the three business partners to ensure volunteer engagement and session development is meeting the aims and objectives of the project.
The post will be managed by the Head of Programme, Connect which sits within the Community Works programme at ELBA. The post holder will have weekly one-to-one meetings for input and guidance to achieve agreed targets and will be subject to annual performance appraisals.
Working for ELBA
As well as a competitive salary, we have generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active well-being and equalities programmes led by staff; a varied and busy learning and development schedule; cycle purchase scheme; and an Employee Assistance Helpline. In our staff survey, our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and the great agency in how they deliver their objectives. There is the potential for project managers to progress up to a senior project manager role after a year subject to performance.
Job Description
Key Evolve duties
● Responsible for day-to-day development and delivery of the Evolve project
● Collaborate closely with community partners, corporate partners and the ELBA team to understand community needs and design appropriate employee volunteering activities to address these needs
● Deliver a range of employee volunteering opportunities focused on capacity building for local community organisations within the geographical remit
● Build and maintain strong relationships with Evolve partners’ Corporate Responsibility teams by organising regular meetings and responding promptly to company requests
● Develop and promote a range of employee volunteering opportunities to corporate partners and manage delivery of volunteer requests
● Organise delivery of monthly delivery meetings and quarterly project steering group meetings including preparation of supporting documents and minute taking
● Achieve good delivery targets of employee volunteers engaged and beneficiaries supported
● Maintain strong impact reporting for the project and long-term tracking
Main duties
● Build effective working relationships with ELBA corporate partner organisations to understand their business and functions, culture and priorities, generate opportunities suitable for their employees, manage expectations and deliver on activities in support of programme and project goals and objectives
● Identify and build relationships with a range of community stakeholders, including charities, community groups, social enterprises and grassroots organisations
● Assess organisational needs and develop creative corporate volunteering opportunities to meet the needs and build the capacity of community stakeholders
● Source, place, train and manage cohorts of corporate volunteers in line with business plan and project targets
● Identify a range of corporate volunteering opportunities that can facilitate large-scale participation and/or collaboration for ELBA corporate partners
● Generate regular communication items such as an annual report, programme impact reports, articles, write awards nominations and case studies and maximise the use of social media platforms
● Work with the Community team to ensure programme materials are kept up to date
● Implement effective evaluation and impact measurement tools in line with ELBA corporate partner requirements, ensuring that evaluation informs best practices to ensure continuous improvement
General
● Adhere to ELBA’s safeguarding policies and procedures at all times
● Develop a broad knowledge of regeneration programmes and local authority priorities in east London and specific geographical area
● Support the wider Community team with the planning and delivery of key events
● Support Connect Head of Programme to align Evolve’s offering with the wider Connect programme
● Use ELBA internal systems to maintain records and report progress, including due diligence and volunteer recording via Salesforce within set timescales
● Ensure that effective project management systems for monitoring and evaluation are in place and keep detailed records
● Complete monthly, quarterly and annual reports as required
● Proactively generate case studies, news articles, photos and social media content to promote the work of ELBA in line with ELBA communication targets and protocols
● Collaborate with other ELBA colleagues on projects where appropriate, and contribute to the development of ELBA as an organisation overall
● Adhere to and implement policies, including equal opportunities and health and safety
● Undertake any other reasonable duties as requested by your line manager
ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer and we welcome all applications.
This appointment is subject to DBS clearance and satisfactory references. Shortlisted candidates will be asked to make a declaration stating that there are no reasons why the applicant cannot work with children, young people or vulnerable adults.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
This is an exciting role to lead on Safe Ground's programme delivery, including content creation and producing, with a strategic direction!
SIG Safe Ground is an award-winning charity which delivers high-quality, group work interventions to people in prison and community settings.
Our arts-based therapeutic group work focuses on relationships and identity, particularly in reclaiming and reframing imposed identities while offering access to new perspectives, creating opportunities for discussion and debate, and inviting participants to take risks, experiencing themselves and each other in new ways.
You will report to the Head of Criminal Justice Services and line manage the programmes coordinator, as well as work closely with our services based within HMP Lowdham Grange and HMP Altcourse. You will lead on the development of new creative work, identifying gaps and opportunities, working alongside various teams to open new business opportunities to secure funding, and facilitate the programmes we deliver, mainly in prisons and community settings. We are looking for someone to bring a new creative outlook, able to be agile and think of new ways to promote Safe Ground, and develop our resources, this could include delivering theatre productions, films, and podcasts.
Working Pattern: Monday to Friday 9 - 5 although you may need to work outside these hours as required. The role will be hybrid, working from home, our central office in Islington, and able to visit various sites across London, Nottingham, Liverpool, and additional locations as required.
Please note: This role will include the need to undertake additional prison vetting as part of the onboarding process as occasional service delivery in prisons forms part of this position.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are looking for someone creative, ambitious and passionate about supporting people who have experienced disadvantage and social exclusion, particularly in the criminal justice and prison setting! If this sounds like you, then this might be the right job!
We are looking for a thorough understanding of arts-base interventions, able to apply this to the given setting, with experience in developing and delivering creative programmes and productions.
Team leader, proactive, adaptable, able to use your initiative to resolve challenges, with a compassionate, supporting, and empowering way in working is what we are looking for!
OVERVIEW OF KEY RESPONSIBILITIES
PROGRAMME DELIVERY
- Manage a network of delivery sites and ensure contractual compliance, in locations which include but is not limited to prisons and community settings.
- Oversee the development of additional creative content including but not limited to theatre productions, short films, events, and other media products.
- Co-facilitate group work programmes, working in partnership with relevant colleagues, and external stakeholders.
- Work closely with teams to monitor and gain feedback, evaluate, and develop programmes to ensure they are fit for purpose and drive engagement. Ensure revisions are implemented and coordinated organisation wide.
CREATIVE LEAD
- Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants in various stages of their personal journey which can be used as the core curriculum for various delivery teams.
- Design and deliver high quality training and quality assurance support to management and delivery teams across the SIG network.
- Support with the creation and dissemination of social media content and other content to enhance SIG Safe Ground’s reputation and brand.
ORGANISATIONAL GROWTH
- Provide strategic operational leadership and direction for Safe Ground, support with the continuation of finding new and existing opportunities working alongside various leadership teams.
- Lead on new contracts, supporting teams to ensure new contracts are implemented to a high standard following correct processes and policy.
- Coordinate aspects of promotion, recruitment, and evaluation of Safe Ground’s programmes.
- Build and maintain a positive reputation for SIG and Safe Ground, represent the group at wider meetings which could include networking meetings, events, delivering various presentations, new business meetings, and other relevant places.
LINE MANAGEMENT
- Provide high quality support, leadership, and line management to staff, offering guidance, support, and advice to the team to support them to perform to the best of their abilities.
- Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Previous experience in contract management and reporting of projects or programmes
- Previous experience in facilitation of programmes and/or training for various groups
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Ability to create, develop, and deliver new programmes and/or creative content in various settings such as prisons, communities, and wider criminal justice settings
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Ability and willingness to travel to various services and work within the prison setting
What we would like, but not essential:
- Relevant professional qualification in applied theatre, drama, or a field related to programme delivery or health and social care in criminal justice system
- Previous experience in developing, producing, and/or performing professional productions for example film, television, or theatre productions
- Previous experience with commissioners, supporting or contributing to research and evaluation projects
- Previous experience in supporting winning new contracts for example in bid writing or fundraising activities
- Financial Management experience: Budget setting, analysis, and cost reduction
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
An exciting opportunity has come up to lead our Green Social Prescribing Service; Roots to Wellbeing. In this role you get the opportunity to unlock the therapeutic power of nature for those who really need it. You get to work with a diverse range of people across communities and leading organisations as well as being a leading figure in a growing movement that champions the impact nature connection can have to improve health and wellbeing and combat loneliness.
We are looking for a creative, compassionate and enthusiastic leader who can help us not only reach but exceed our goals for this project and be the nurturing force to help Roots to Wellbeing develop and grow.
Roots to Wellbeing project aims:
- Provide a safe and inclusive space for participants to receive weekly support.
- Help participants to connect with nature and socialise with others to feel happier, less anxious and less isolated.
- Support participants to access other beneficial services, where appropriate, including health, social and financial.
- Support participants to move onto outdoor work or volunteering with friends of groups where appropriate.
- Facilitate a positive journey through the service for participants to ensure as many people as possible can access the service.
The role
The roles has four main areas of work:
1. Leadership and management:
- Lead the Roots to Wellbeing team to reach its goals.
- Line manage and support three Mental Health Officers, each delivering Roots to Wellbeing on one site.
- Work with local communities and other team members to explore new opportunities for the project and develop solutions.
- Work with CEO and Head of Fundraising to secure funding for project development.
2. Project management:
- Oversee the delivery and development of the project to meet key KPIs.
- Collate qualitative and quantitative data and produce impact reports for funders.
- Support team to ensure administrative records are kept up to date, including but not limited to: maintaining accurate participant records, work programme, incident reporting, risk management, external outreach, website.
- Develop a thorough communications strategy and build on current local referral relationships to further embed the programme within the VCSE & Health sector.
- Ensure service standard and quality is consistent across sites and policies and procedures are followed.
- Recruit and induct volunteers to support session delivery.
- Work in partnership with stakeholders within and across the organisation to deliver project goals.
- Attend networking meetings and community events to raise awareness of the project and demonstrate its impact.
3. Session delivery at Hartcliffe Millennium Green:
- Continually build and maintain relationships with local referral partners to achieve a consistent referral rate into the project.
- Deliver weekly Roots to Wellbeing sessions by; planning and facilitating delivery of sessions and activities in line with 5 pathways to nature connectedness and that are accessible to all participants, organising logistics of sessions such as travel, food and equipment, acting as safeguarding lead during sessions, liaising with co-facilitator, leading peer-support style check in at the beginning of the sessions and the grounding and meditation at the end.
- Lead on all direct communication with participants at Hartcliffe Millennium Green. Support them to create personalised development plans, signposting and referrals where needed.
4. Other:
- Support the work of the wider charity and specifically the South Bristol team as required.
- Representing the charity externally through media work and presentation where necessary.
Equality & diversity
We are looking for dedicated and passionate people to join our team. We want to hire great people from a wide variety of backgrounds because it makes us stronger. If you share our values and enthusiasm for access to parks, you will find a home here. All applicants will be treated equally but we want to build our level of lived experience of barriers to parks.
Therefore, we are particularly interested in received applications from people who are from ethnically diverse backgrounds, Disabled people and people from low-income households.
Helping everyone access parks and their transformational wellbeing benefits.
The client requests no contact from agencies or media sales.
Prospect Research Manager
Location: UK, remote or hybrid in London
The Drugs for Neglected Diseases initiative (DNDi) is an international, not-for-profit research and development (R&D) organization that develops and delivers new treatments for neglected diseases affecting millions of the world’s poorest people.
Together with more than 200 public research and industry allies worldwide, we use the power of partnership, innovation, open science, and advocacy to find solutions to a great injustice: the lack of medicines for life-threatening diseases that disproportionately impact poor and marginalized people. Driven by collaboration, not competition, and by patients’ needs, not profits, we promote equitable access, foster inclusive and sustainable solutions, and advocate for a more effective global biomedical R&D system that meets the needs of neglected patients.
13 new treatments for people with Sleeping Sickness, Visceral Leishmaniasis, Chagas disease, HIV, Hepatitis C, and Malaria that have saved millions of lives. We aim to deliver a total of 25 new treatments by 2028 – addressing R&D gaps for neglected tropical diseases and viral infections, including new pandemic-prone diseases (such as COVID-19) and climate-sensitive diseases (such as Dengue) with a focus on the needs of patients in low- and middle-income countries.
With more than 240 employees of 30+ nationalities located in nine offices on four continents, DNDi is committed to diversity, equity, and inclusion as essential parts of our culture and key drivers of our success. We encourage candidates of diverse profiles and backgrounds to apply.
The External Affairs Department drives DNDi’s visibility, influence, and financial sustainability. Its teams (Policy Advocacy, Communications, and External Relations] ensure that DNDi is visible and respected in influential circles, supported by committed stakeholders, and successful in securing the resources needed to deliver on its mission, while being effective in driving policy change as it advocates for neglected patients.
In 2021, DNDI released an ambitious new Strategic Plan 2021-2028, which outlined a funding goal of $1.3 billion of which nearly $830 million has already been secured, primarily from governments, major philanthropic foundations, and innovative financing mechanisms. As part of this strategy, DNDI is increasing its private philanthropic fundraising capabilities. The Private Sector Fundraising Team is a dispersed global team, with staff based in the US, UK, Brazil, Switzerland, and Kenya.
Purpose of the position
We’re looking for an experienced prospect researcher with strong analytical skills and an excellent knowledge of the global philanthropic space to join our Private Sector Fundraising team. You will be joining a growing major gifts programme with ambitious goals and a strong new business focus.
You will have prospect research experience in a global health, scientific or medical non-profit setting, and the ability to move comfortably between the worlds of research and philanthropy and to identify opportunities beyond the obvious.
The successful candidate will develop and implement an effective prospect research strategy supporting DNDi’s philanthropic ambitions, identifying new leads from foundations, philanthropists, trusts and companies, philanthropy collaboratives and funding calls. The role also involves setting up and socialising knowledge capture systems eg utilising Salesforce and communicating on good practice to other colleagues.
This is a fantastic opportunity to be part of a friendly and supportive team, with a strong focus on collaboration and working towards shared goals. This position would suit a highly organised, proactive and intellectually curious individual who is looking for a role where they can play a vital part in developing strategy and the delivery of ambitious targets in a global health setting.
Specific Job Responsibilities
1. Strategy and planning:
· Assist in developing a proactive and growth-focused prospect research strategy that aligns with DNDi's fundraising plans and strategic priorities.
· Develop and socialise processes and procedures relating to prospect research.
· Contribute to developing a visibility strategy for DNDi through the identification and tracking of prizes and relevant philanthropic and global health conferences.
2. Prospect identification:
· Identify and qualify prospective donors by cross-referencing information from our supporter database, external databases, funding calls, media sources, and biographical references.
· Conduct in-depth research on prospective donors and contacts.
· Build, track, and report on prospective donors for various funding priorities, ensuring they meet fundraising ambitions.
· Develop strong relationships internally, promoting the effective use of research information.
3. Prospect management:
· Make data-driven recommendations to support the cultivation of new prospects and the management of key donor relationships.
· Ensure fundraisers have dynamic prospect portfolios optimized to meet fundraising targets.
· Provide timely, accurate, and relevant information to fundraisers and organisational leaders as required, including meeting briefings.
4. Communication and internal capacity building:
· Present research results through written reports and presentations for various audiences.
· Present on aspects of prospect research and good practices to internal audiences
5. Knowledge capture/retention, compliance and due diligence:
· Input and maintain accurate information in Salesforce to support ongoing relationships and work with relevant team members on the systemization of knowledge capture, pipeline reporting and prospect ranking systems in Salesforce.
· Conduct ethical screening and due diligence research on prospects and donors to ensure compliance with DNDi's policies.
· Ensure compliance with data protection regulations in relation to data processing and use of prospect management tools.
6. Resourcing:
· Manage relationships with relevant external suppliers, including contractual and budgetary aspects, and oversee the use of prospect management tools.
· Monitor expenditure related to prospect research resources and make recommendations for resource optimization.
The above list of responsibilities is not exhaustive, and you may be required to undertake other responsibilities appropriate to your grade. This job description may be subject to review.
Reporting line
• Reports directly to the Head of External Relations (Private Sector Fundraising)
Interaction
• Interacts closely with front-facing fundraisers.
• Maintains close working relationships with the global private sector fundraising team and participates in regular meetings with the broader External Relations team.
• May interact with the Executive Team in the preparation of briefing notes for meetings.
• Contributes to the development of the annual work plan with strategies, goals, timetables, budgets, and performance benchmarks
Job Requirements
Skills and Attributes
· Excellent understanding of the global philanthropic landscape and strong in-depth knowledge of the philanthropic landscape in at least 3-4 countries. Strong knowledge of the US, UK landscape is vital and knowledge of additional markets (Switzerland, Germany, Netherlands or Sweden) highly regarded, as is some prospect research experience focused on developing markets.
· Exceptional written and oral communication skills.
· Demonstrated strong ability to work as part of a multicultural team.
· Intellectual curiosity and ability to rapidly develop an understanding of DNDI’s work.
· An unwavering commitment to a diverse, equitable, inclusive, and actively anti-racist work environment
Experience
· Minimum 6 years’ relevant experience
· A strong affinity for the mission, ideally grounded in prospect research experience for international NGOs, scientific organisations or organizations with global public health relevance. Some experience with medical research or neglected tropical diseases would be highly regarded.
· Proven ability to work effectively in a remote team environment and matrix structure
Education
· Master’s degree or equivalent in experience
Other Requirements
· Fluency in English
· Good knowledge of Microsoft Suite and fundraising CRMs, with Salesforce a plus
Other information
· Status: The post is fixed term for 24-months with a 35-hour week with potential for renewal. The position is based remotely, with the possibility of hybrid working in London from MSF’s office 2-3 days per week.
· Some international travel may be required.
· As part of a global organization, some regular out-of-hours calls will be required.
To apply
· Please submit your application using the online form
· Deadline for application: accepting applications until 20th May 2024 (COB)
· Only shortlisted candidates will be contacted.
· Application submission for this position may close early if we have enough suitable applicants.
https://dndi.org/about/who-we-are/
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Work with us and help make a difference!
At Harrogate Homeless Project our vision is that nobody in the Harrogate District has to sleep rough. Each year we help hundreds of people experiencing homelessness to get the support they needto build confidence and move towards independent living.
Harrogate Homeless Project is seeking to recruit a Volunteer Coordinator to join the Fundraising and Marketing team.
This is an exciting opportunity to be part of the growth and development of Volunteering within the organisation. Working with the Fundraising and Marketing Manager, the position will look to develop opportunities for increasing income across fundraising and recruiting volunteers for all areas of HHP activities.
The post holder will be responsible for the recruitment, induction and training of all new volunteers to HHP, and providing ongoing support to staff on volunteer processes.
You will have a positive approach to volunteers and have an empathetic and friendly nature. If you enjoy working with volunteers and have a passion for making a difference to homelessness in Harrogate, then we would love to hear from you.
Reporting to: Fundraising and Marketing Manager
Hours: 24 hours per week, 9am-5pm
Closing Date: 19th May 2024
The Role
This role will work with HHP’s Management Team to develop opportunities for all areas within the Charity. Regular activities will include, developing recruitment campaigns to promote volunteering with HHP, ensuring all volunteers receive an induction and appropriate training, and identifying specific skills volunteers have developed and matching these to suitable volunteer opportunities to maximise the benefits for HHP and the volunteer.
There will be a particular focus on fundraising within this role, working closely with the Fundraising and Marketing Manager to actively build relationships with local businesses and organisations. Focusing in particular on promoting corporate volunteering and maximizing all support to help identify any potential fundraising opportunities for the Charity.
General responsibilities
Ø Liaise closely with all departmental heads to identify potential volunteer opportunities.
Ø Recruitment of all new volunteers to HHP through a variety of methods.
Ø Overseeing the training and induction to include all external volunteers have a current DBS check.
Ø Record supporter/volunteer details on the database.
Ø Ensure storage of personal information is complaint with current regulations.
Ø Provide a monthly report showing recruitment activities including induction, training and hours of volunteering.
Ø Obtain feedback from volunteers and/or employers on the volunteer experience and use the feedback to improve the volunteer/supporter journey.
Ø Build relationships with local corporate organisations to promote volunteering opportunities and recruit volunteers.
Ø Be responsible for all corporate volunteers through the entire volunteer cycle.
Ø Identify potential fundraising opportunities to be discussed with the Fundraising and Marketing Manager.
Ø Develop, maintain and update as required a ‘Volunteer Presentation’ which can be used to support volunteer recruitment activities in corporate organisations.
Ø Work with external organisations to identify volunteering/development opportunities.
Ø Match specific skills that volunteers have developed to suitable volunteer opportunities.
Ø Attend courses and conferences and seek to gain any necessary qualifications, which are relevant to the work and as, approved by the Fundraising and Marketing Manager.
The tasks and responsibilities listed above are not exhaustive and maybe amended according to the needs of the Charity. The Volunteer Coordinator is expected to work flexibly in responding to external and internal initiatives to support the needs of the Charity.
Person Specification:
Essential Charity Wide:
· DBS Cleared
· Safeguarding training
· Flexible attitude towards working arrangements
· Professional attitude and approach
Essential Job Role Specific:
· Ability to motivate staff and volunteers
· Ability to work across boundaries with an open and positive attitude
· Ability to represent HHP externally
· Ability to engage and build positive working relationships with local business organisations
· Flexible approach in responding to changing work demands
· Ability to communicate at all levels
· Good IT skills
· Professional and approachable personality
· Resilient and able to handle difficult situations
· Coaching skills
· Mentoring skills
Desirable:
· Experience of working with volunteers/or having been a volunteer would be an advantage
· Relevant professional qualification is an advantage
· Experience in working in the third sector is an advantage
· Commercial experience or an understanding of the commercial world would helpful
About Us:
Harrogate Homeless Project provides people experiencing homelessness with a safe place to stay and the support they need to build confidence and move towards independent living.
We offer a generous annual leave entitlement of 33 days (includes 8 public holidays) based on a full-time role at 37.5 hour week, an employer pension contribution of 3%, plus a Health Plan currently provided by Simply Health.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Brain Tumour Research is looking for a Supporter Care Administrator to provide support, and to help our donors and supporters fundraise, in turn building connections to ensure a lifetime relationship between the charity and individual.
Supporter Care Administrator
Location: Head Office, Milton Keynes
Salary: Circa £23,000 per annum
Hours: Monday to Friday, Full Time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to a Employee Assistance Programme and option to join our healthcare scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.
As Supporter Care Administrator, you will be a key part of the thanking process, writing letters to donors and supporters as well as providing help with fundraising. The purpose of this is to build a lifetime relationship with our supporters, from start to finish and beyond.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Experience of working with members of the public and/or volunteers
- Excellent written and communication skills
- Experience working with Microsoft Office and a CRM database
- Ability to converse authentically and empathetically with members of the public who may going through or have just gone through a difficult experience
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 28th April 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have in experience in, or looking for a career in: Administration, Support Care, Support Care Administrator, Supporter Care Assistant, Charity Administrator, Fundraising Administrator, Charity Assistant, Office Administrator.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Trust and Foundations Officer
We would prefer this role to be hybrid and applicants to be based within commuting distance to our Head Office at Baynards Green in Oxfordshire.
The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK charity supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.
Are you a passionate, highly motivated, and organised individual? Do you have brilliant application and report writing skills and are able to build effective relationships with donors? If you are, we are seeking a Trusts & Foundations Officer to be an integral part of the Trusts and Foundations team where you will be responsible for submitting applications to Trusts & Foundations for our services in the UK.
You will be working to deliver our ambitious targets for trust and foundations income for 2024/25 and beyond. The post-holder will help to research and explore new avenues for funding and build a strong pipeline of new donors who have the potential to support the charity. You will be building and maintaining strong relationships with stakeholders at trusts and foundations and preparing and delivering targeted funding applications to those organisations. You will be able to build upon and develop a compelling case for support for both the services we offer as a whole and for specific projects that reflect our work and values.
Ideally you will be looking to develop your skills with the aim of moving into a management role within the department within the next 2 – 3 years, so this role is to be viewed as a development opportunity.
How to Apply:-
Please access our attached Job Information Pack.
Please email a covering one page supporting statement explaining your suitability for the role along with your CV.
We recognise that some of your experience may be from unpaid roles as well as paid employment – please include any voluntary work if it helps to show why you are the right candidate for the job.
The client requests no contact from agencies or media sales.
This is a great opportunity for an enthusiastic and motivated person who has experience of managing membership schemes and wants to be part of a successful and ambitious team. We are interested in hearing from applicants from the wider charity sector as well as higher education fundraisers.
The client requests no contact from agencies or media sales.
The Project Manager will be a key member of the Charity and will play a significant part in developing and delivering the Life Chances Programme to our beneficiaries. The post holder will work closely with the CEO and is able to draw on support from the Admin Support Officer.
The Project Manager will support the success of the Charity’s core operations, the development and delivery of the Life Chances Programme, the lifecycle of projects and financial management from securing funding to reporting impact by ensuring the effective development and management of project opportunities, proposals, funding and finances, planning, delivery, evaluation and reporting.
Main duties and responsibilities
Project Management
· Develop, plan, manage, evaluate and report on diverse and inter-related externally funded and non-funded projects.
· Develop, monitor, maintain and deliver effective project management plans, liaising with project partners to ensure the completion of tasks, workstreams and overall project outputs, outcomes and aims.
· Liaise with internal departments to ensure projects are delivered in compliance with Charity procedures.
· Deliver effective assessment and processing of community grant applications, including identification of need, due diligence, assessment and reporting for decisions on grant awards.
Funding
· Liaise and develop positive relationships with Charity stakeholders and project funders.
· Fulfil funders’ monitoring and reporting requirements.
· Support the team in planning future project opportunities by contributing to the development of grant funding bids.
Finance
· Support effective financial management, decision making and value for money by developing, monitoring and reporting on project and core operating budgets.
· Maintain accurate financial records for all projects and the Charity’s core operations, including via the Charity’s internal CRM.
Other
· Work with the CEO, Digital Marketing & Community Lead, and Charity Team to support the promotion of projects to diverse audiences.
· Any other duties as allocated by the line manager following consultation with the post holder.
· The successful candidate must be willing to attend occasional meetings and events across the UK which will include travel and overnight stays.
· Ensure all internal processes are adhered to for recording and monitoring of grants and funding.
· Produce regular reports to Trustees at Main Board Meetings and other sub-committee meetings.
PERSON SPECIFICATION
EXPERIENCE
· Ideal candidate will hold possess a Project Management Practitioner level qualification (e.g. APM, PMQ, PRINCE 2) or equivalent experience.
· The post holder will have experience in managing budgets, be skilled with Microsoft Office packages and be willing to learn new IT tools.
· A successful track record of delivery results within fundraising, managing programmes & partnership working or similar role for a minimum of two years.
· Excellent networking, stewardship and influencing skills, articulate and persuasive written and verbal communication skills.
· Excellent emotional intelligence, communication and team-working skills, ideally with extensive experience as a manager of complex projects involving diverse partners.
· They will also be keen to take the initiative and see problems as opportunities with a creative and practical approach to problem solving, strategic thinking and long-term planning.
Experience of
o Partnership building, including with a complex mix of external stakeholders.
o Managing complex projects to deliver to quality, time, and cost targets to the satisfaction of funders.
o Managing budgets
o Managing a programme of interrelated projects
o Identifying, bidding for, securing and managing grant funding.
Skills/Abilities
o Ability to develop and oversee detailed project plans and budgeting mechanisms in ways that will contribute to the Charity’s reputation for quality, robust management, and impact.
o Proficiency in the Microsoft Office applications, including Word and Excel, and willingness to learn new IT tools.
o Creative and practical approach to problem solving, strategic thinking and long-term planning.
o Ability to analyse project data and produce accurate, persuasive, high quality written reports.
o Excellent presentation skills and the ability to create and deliver presentations that are focused, accurate and meet the needs of the audience.
Personality
o Successfully works autonomously and takes the initiative but knows when to ask advice or accept direction from others.
o A capacity for patience and understanding with stakeholders, always maintaining sensitivity to their needs, particularly at times of peak working under pressure.
o Ability to cope with pressure and reliably meet deadlines.
o Open, collaborative, and enthusiastic approach
o Emotionally intelligent.
General
· Policies and procedures – to work with good governance and compliance, in line with the NCC’s policies.
· Best practice – adhere to the highest standards of best practice, including the Fundraising Regulator’s Code of Practice and other relevant legislation.
· Confidentiality – maintain strict confidentiality of information.
· Flexibility – a willingness to work outside office hours, travel and make overnight stays on occasion when required.
· Working in a small team – a hands on and can-do attitude.
The post holder will be based at Portsmouth, and the role may require attendance at other locations in the UK.
Context and additional information
· Expenses incurred whilst fulfilling the duties of this role will be paid in accordance with NCC policy.
· You may be required to attend events to engage with Naval families (overtime is not paid, however TOIL is given).
· Willingness to successfully complete appropriate job-related training.
Salary £40,000 per annum
35 hours per week, flexible hours but office hours are 0830 – 1600, and role will involve time out of the office regularly, around the UK. DBS checks required for role. The appointment will be subject to a probationary period of 6 months.
Pension matched 7.5% Govt NEST scheme, Benenden Health employee welfare scheme, Death in Service insurance, 30 days holiday per year plus bank holidays and between Christmas and New Year (discretionary), SSP at start of service, incremental increases on length of service.
Closing Date: 3rd May 2024
Interviews: Wednesday 8th May 2024
The tasks listed in this job description are not designed to be exhaustive and may vary from time to time according to the needs of the organisation. This document will be reviewed in consultation with the post holder as the role and services provided by the organisation develop.
The Naval Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and associated professionals to share this commitment.
The client requests no contact from agencies or media sales.
Your role
Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you will bring delight to our donors by successfully dealing with their enquiries as their first port of call. You will also proactively contact supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to supporting for the work of Church Mission Society.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven experience working in a customer/supporter facing environment. Administrative skills are essential and experience in telephoning to get results in a customer care environment is highly desirable.
It is also a requirement for this post holder to be in sympathy of CMS’s values and aims.
Further details can be found in the job description and person specification.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , of which CMS is a member as part of our commitment to safeguarding.
The client requests no contact from agencies or media sales.
About Smart Works
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.
More information about who we are can be found on our website.
About the role
Smart Works are looking to appoint a HR Advisor to join our People team at a time of significant growth for the organisation. Working closely with the existing team of two, the HR Advisor will play a crucial role in developing the centralisation of the function for all 11 centres across the UK.
The HR Advisor will manage the employee lifecycle staff processes and the trustee recruitment processes, supporting the Head of People in maintaining a professional and efficient function and contributing to the delivery of the People Teams plans and objectives.
An important part of the role is to build excellent working relationships with employees working across Smart Works. The successful candidate will also identify opportunities for process improvements and automation.
Smart Works is a national charity, with Smart Works centres across the UK. There will therefore be occasional travel and liaison with local centres across the UK and HQ in London, to support induction and training, as well as the day-to-day role.
Duties and responsibilities
-
Manage the HR Inbox, advising managers and staff on terms and conditions of employment and legislation relevant to specific policies and procedures.
- Managing the recruitment inbox, provide guidance on staffing requirements.
- Lead user of the ATS system, oversee the recruitment process, posting job adverts, scheduling interviews, drafting letters and contracts.
- Support trustee recruitment, posting job adverts, liaising with trustees and co-ordinating responses via the recruitment inbox.
- Manage the onboarding and offboarding of employees and interns, including induction plans and process, coordinating probation reviews and exit interviews where appropriate.
- Day to day administration of Breathe HRIS, setting up of new profiles, calculating annual bank holidays, managing employee changes and document merge/uploads.
- Compile monthly payroll information.
- Provide advice to line managers and staff in relation to policies, tailoring communication to individual needs.
- Maintaining timeframes on HR projects and annual processes, such as appraisals.
- Compile monthly HR stats and reports as and when needed.
- Contribute to HR Projects as they arise.
Personal Specification
Essential
- Experience delivering recruitment across multiple sites.
- Good written and oral communication skills.
- Proficient in the use of Microsoft Office applications.
- A strong desire to learn, a willingness to share knowledge and a strong team ethic.
- Enthusiastic, diligent and energetic with a flexible approach in a rapidly changing environment.
- A proven track record of providing exceptional service and establishing and maintaining strong relationships.
- Strong level of attention to detail; ability to produce reliable, accurate work.
- All candidates must live in the UK and have the right to work in the UK.
Desirable
- CIPD qualified.
- Knowledge of L&D strategies and initiatives.
How to Apply
Please visit our website or click "Apply Now" to find out more information - we can't wait to hear from you.
The client requests no contact from agencies or media sales.
Cohort Programme Coordinator
- Salary: £29,755 – £31,540 dependent on experience
- Contract Type: Permanent
- Hours: Full Time (typically 9:30am-5:30pm but with flexibility)
- Location: We’re based in Elephant & Castle in central London, but this role is fully hybrid so we work remotely, though team members must be willing to travel to London periodically
- Responsible To: Co-Head of Programmes
- Application Deadline: 10am 28th May 2024
- Interview Dates: 1st interview 5th-7th June 2024, 2nd interview 17th June
Our Commitment to Equity
We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.
And if this role isn’t quite ticking all your boxes but you like the idea of working at Hatch, please add your details to our careers mailing list to be the first to hear about new opportunities in future.
We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.
Role Purpose
Picture this: You pick up the phone to speak to an entrepreneur that you worked with on a Hatch programme last year. Since you last caught up with them, their business has gone from strength to strength, accessing new funding and customers, and increasing their impact.
They tell you that the support you and the Hatch team provided – running weekly workshops, connecting them with a supportive community of other entrepreneurs, providing them with tailored support from industry experts, and introducing them to a mentor – was critical to their successes. The knowledge, skills, network and confidence that they accessed through Hatch changed the course of their business.
You know that the work you did as a Programme Coordinator – supporting a Programme Manager to design and deliver programmes of support, managing the day-to-day administration of programmes, and acting as the main point of contact for entrepreneur questions and requests – has empowered hundreds of underrepresented founders to imagine, launch and grow sustainable and impactful businesses.
If this is the kind of job you would enjoy, you should join the Hatch team as a Programme Coordinator.
Communicating with founders
- Acting as the main point of contact for entrepreneurs on a cohort, ensuring they all have the information they need to get the most out of programmes
- Communicating with founders individually and as a cohort including via phone, email, zoom
- Leading on administrative matters, including calendar invitations, permissions, photographs, and communications
Programme delivery and support
- Ensuring that workshops, events, and sessions run smoothly and deliver a great experience for everyone involved
- Providing technological support with tools including Zoom breakout rooms, Circle etc.
- Producing materials to support founders’ learning, including PDFs, slides, and spreadsheets
- Supporting the programme manager with the recruitment of founders which sometimes includes; Interviewing, shortlisting, and selection during recruitment cycles.
Working with external freelancers and volunteers
- Briefing and training skilled volunteers, experts and facilitators to ensure high-quality delivery of support sessions
- Coordinating 1:1 support for founders with skilled volunteers/experts on the programmes
- Ensuring the right contracts with founders, facilitators and expert speakers are in place
- Helping maintain our database of expert speakers, freelancers and volunteers
- Identifying and onboarding new freelancers and volunteers by networking, researching, and attending external events
- Keeping track of and processing invoices from freelancers
Monitoring and evaluation
- Gathering feedback from entrepreneurs and sharing insights and areas of improvement
- Interviewing founders and creating case studies from their written and verbal feedback
- Collaborating with the Marketing and Communications team to share stories from our founders on our social channels
Systems and Administration
- Maintaining KPI tracking system to record event attendees, feedback and learning outcomes through our work management system Monday
- Suggesting and creating improvements to systems as needed
Other
- Representing Hatch externally at speaking opportunities (optional)
- Other duties that may be required from time to time as part of a small, dynamic team
Person Specification
- Excellent time-management and organisational skills
- Strong verbal and written communication skills
- Proactive problem-solving skills
- Ability to work independently and identify potentially more effective ways of working
- A passion for supporting underrepresented founders to start and grow businesses that will have a positive impact on the world
- You have the flexibility to work some evenings and weekends to host or attend events and workshops
Benefits
We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.
We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. We provide all team members with a laptop for ease of use wherever you choose to work. Although we offer the flexibility to work from home, there are times when it is useful for us to get together in person for certain meetings and team days.
Our benefits include:
- Flexible working – work from home or in the office and at the times that work best for you
- 37 fully flexible holiday days (including the 8 UK bank holidays) in 2024
- 4 days per year paid time off to volunteer
- 4 wellbeing days per year
- Enhanced parental leave
- Enhanced sick pay leave
- Paid time off for dedicated learning and development opportunities
- Team Days/get togethers 3 times a year
- Access to Hatch programmes and events free of charge
- Employee Assistance Programme
- Employee pension scheme
- Salary Sacrifice Scheme
- Cycle to Work Scheme
- Eye care scheme
- Interest free loans to purchase season tickets for travel to work
To Apply
Please note we are only able to accept applications from candidates who have the right to work in the UK.
In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points:
- What excites you about Hatch as an organisation and about this role in particular?
- What do you think makes for a good learning experience for an entrepreneur?
- What would you do in this role that would really make an impact?
- Where did you first hear about this opportunity?
We are only accepting applications via the portal which is accessible on our website. Please note – we will not consider any applications unless they include a CV, cover letter and response to the points above, and/or if they have not been submitted through our application portal.
If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).
If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.
The client requests no contact from agencies or media sales.