We are looking for a passionate Support Services Officer to play a key role in offering support and information to women and their loved ones affected by cervical cancer, cervical cell changes and those with concerns or questions about the cervical screening or HPV vaccination programs. You will also be responsible for offering additional support through our Callback service and the day to day running of our Ask the Expert service providing online medical clarification. The ideal candidate will be self-motivating, and a clear communicator with strong supportive and multi-tasking skills

This is a full time, one year fixed term contract.

To apply for this role please send a CV and a covering letter to Debbie Shipley, Support Services Manager

Applications without a covering letter will not be considered.

Closing date for application:  5pm on the 29th January 2021

Interview date:  Friday 5th February 2021

Z2K is an anti-poverty charity which combines direct casework and representation for Londoners experiencing, or at risk of, poverty with national campaigning for social security and housing systems that work for all. We work collaboratively as a team of eighteen paid staff and a wide range of volunteers who work across all our projects and support services.

Z2K are delighted to advertise the role of Casework Assistant to join our Casework Team. The role is offered as part of a partnership project with South West London Law Centres, a legal advice charity with offices across Wandsworth, Merton and Croydon.

About You

We are looking for a committed and proactive individual with knowledge and experience of providing benefits casework that meets quality standards and achieves performance targets. You will have gained experience of benefits advice and casework through paid or other voluntary experience.  You will demonstrate excellent communication and interpersonal skills, have a commitment to working with communities who are highly disadvantaged and a passion for helping people to overcome homelessness and poverty.  You will have the ability to interview, advise, and work with service users empathetically, and have a willingness to try new tasks and support the wider team with policy work and online communication such as blogs and case studies. From time to time you may be asked to work outside of usual working hours.

This post is a fixed term contract ending 30th June 2021 working full time. We are currently working remotely in line with government guidance. If guidance changes the role will be based in Westminster.

All applications must include reference to the essential requirements outlined in the personal specification.

Interviews will include a written test to check key competencies as well as an interview with a panel.

Deadline for application: 1st February 2021 by midday

Interview date: 10th February 2021

Unfortunately due to the volume of applications we receive, we will be unable to contact prospective applicants if they are not shortlisted for an interview. We will be contacting shortlisted applicants before the interview date. If you have not heard back by 14th February then please assume that your application has not been successful on this occasion.

As an organisation assessing applicants’ suitability for positions which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order using criminal record checks processed through the Disclosure and Barring Service (DBS), The Zacchaeus 2000 Trust (Z2K) complies fully with the code of practice and undertakes to treat all applicants for positions fairly.

Funded by the National Lottery Community Fund

Use your experience and skills to make a difference for people with dyslexia and dyscalculia by joining our growing team.

We are looking for a part-time Helpline & Support Services Manager to improve and enhance our helpline and support services to deliver prompt, effective information and guidance.

This is an exciting opportunity to join the British Dyslexia Association, the charity that is the voice of dyslexic people. The successful candidate will join our team and manage the growth and development of our helpline and pilot new support services, to increase our impact for people with dyslexia and dyscalculia.

The Helpline & Support Services Manager will be responsible for developing the British Dyslexia Association helpline and trialling new ways for us to support and advise people with dyslexia and dyscalculia. Our well established and much valued helpline sees many incoming calls and emails every day, and this role will work with a colleague and our helpline volunteers to embed efficient ways of working.

We are contacted every day by people in need of help or advice, including parents whose children may not be getting the support they need at school, or employees whose workplace has not made reasonable adjustments. We offer expert advice and empathy, to help our callers access the support they need. This role will ensure that everybody with dyslexia has somewhere to turn when they need help. 

About you

We are seeking a candidate with expertise in dyslexia, who understands the challenges that people face at different stages of life, and how to overcome societal barriers. Dyslexia is a recognised disability but we want everyone to understand the advantages of thinking differently. Our support services focus on empowering individuals to make positive change happen.

You will need good knowledge and understanding of dyslexia and/or neurodiversity, including children/education/SEND.

As the charity moves into a new era, you will be at the heart of positive change.

To apply

Please view the Recruitment Pack for full details of this position. We invite applications with an up-to-date CV and cover letter explaining how your skills and experience match our requirements, and why you would like the role.

CLOSING DATE: 12 Noon, Monday 8th February 2021

Interviews will be conducted remotely, week commencing 15th February 2021

Please note: as we expect post Covid to have regular visits to our Bracknell office in Berkshire, applicants should live a reasonable distance, around 1-2 hours max travelling time.

Use your experience and skills to make a difference for people with dyslexia and dyscalculia by joining our growing team. 

We are looking for a Knowledge & Information Manager to support people with dyslexia by developing the British Dyslexia Association information programme and embedding best practice in information development.

This is an exciting opportunity to join the British Dyslexia Association, the charity that is the voice of dyslexic people. The successful candidate will join our team at a time when we are expanding our information and advice services, and play a pivotal role in supporting our greater focus on our charitable purpose, at the heart of which is evidence-based information on dyslexia and dyscalculia.

The Knowledge & Information Manager will be responsible for all information that we produce, across digital, print and person to person platforms. Alongside thousands of daily visitors to our website, our well established and much valued helpline sees many incoming calls and emails every day, and this role will work with colleagues to ensure all our information is current and accurate.

We are contacted every day by people in need of help or advice, including parents whose children may not be getting the support they need at school, or employees whose workplace has not made reasonable adjustments. We offer expert advice and we are seen as the organisation to go to for expertise on dyslexia.

About you

We are seeking a candidate with expertise in information development, ideally gained in an advice, education or health information role. You will be experienced in producing information for the public from the research stage, through to writing, external review and publication, and experienced in researching information using databases and the internet. You will be confident in liaising with academics and researchers, and you will understand how to explain complex issues for public understanding.

Substantial knowledge of dyslexia and/or neurodiversity gained in an academic or professional setting would be ideal but what matters is that you care about accurate information and its positive impact empowering people.

To apply

Please view the Recruitment Pack for full details of this position. We invite applications with an up-to-date CV and cover letter explaining how your skills and experience match our requirements, and why you would like the role.

CLOSING DATE: 12 Noon, Monday 8th February 2021

Interviews will be conducted remotely, week commencing 15th February 2021

Please note: as we expect post Covid to have regular visits to our Bracknell office in Berkshire, applicants should live a reasonable distance, around 1-2 hours max travelling time.

We believe that strength comes from diversity of lived experience.  We positively welcome applications from members of the BAME, bi and trans and non-binary communities. Appointments are based on merit.

Opening Doors London

Befriending Support Officer – Paternity cover

Opening Doors London is the largest UK charity providing activities, events, support and information for Lesbian, Gay, Bisexual, Trans and Queer+ people aged over 50. We aim to ensure that LGBTQ+ people over 50 live happier, healthier and independent lives free from prejudice and discrimination. Everything we do is informed by the lived experience of LGBTQ+ people.

As Befriending Support Officer, you will be responsible for supporting befriending relationships and helping develop the service. You will be responsible for triaging new referrals to the service, liaising with existing clients by phone or in person in their homes and making referrals to external support services. You will support the recruitment, development, placement and ongoing support of volunteers within the service. You will also be responsible for reaching out to minority or underrepresented communities who may not be aware of the ODL Befriending Service.

NB: During Covid-19 restrictions, no home visits are taking place.

You will:

• Understand the diversity and needs of people aged over 50 from LGBTQ+ communities and be committed to diversity and inclusion
• Be able to actively listen and respond to expressed need
• Be skilled at engaging with individuals and organisations and have excellent communication skills
• Be able to respond quickly to safeguarding needs
• Be able to manage a busy case-load to tight deadlines as part of a dedicated team

This is a 6 month paternity cover from March 2021 with possibility of extension.

Closing date: 5pm Monday 22nd February 2021

Interviews: Tuesday 2nd March 2021 – INTERVIEWS WILL BE HELD ON ZOOM.

How to apply:

For more information and to apply please visit the Opening Doors London website. 

This is an exciting opportunity to join a well-established integrated, innovative and enthusiastic team committed to providing high quality services for carers. You will work as a member of Enfield Carers Centre to support the delivery of carer assessments to unpaid carers in Enfield .  

 The role of an assessing officer is to ensure that support plans for those providing care are properly implemented, through assessment, visiting, and interviewing carers, involving other key agencies, and participating in reviews.    

• You will have a strong interest in working with individuals who are potentially experiencing challenges in meeting their wellbeing as a result of providing essential care for others.   

• You will ideally have a background in the provision of statutory services and be experienced in the assessment and review of carer related need; however, if you are highly organised, a good communicator and able to manage a constant workflow then this would also make you a strong candidate.   

• You will have the ability to communicate ,using empathy, with carers, occasionally the people they care for and refer on to other professionals/ agencies as required to implement support planning.   

• You will be knowledgeable, or willing to promptly learn, statutory duties under the Care Act 2014, and other relevant legislation, relevant when assessing carer related needs.    

The successful post holder will be committed to working with carers to empower them to reduce the impact their caring role has on their own wellbeing, and/or support them to withdraw from elements of, or even all, care provision should this be causing them concern.    

Good communication, admin and organisational skills together with an enthusiasm and commitment to providing a quality service are essential along with the willingness to work actively as part of a supportive centre team.    

The successful applicant must be a car driver and hold a full driving licence.  You will undergo an enhanced  CRB/DBS check.  Home Visiting and satellite working are essential parts of the role, once this practice is safe to resume, the successful candidate will need to declare business use in their car insurance policy.  

Location: Fleet and Yateley offices, Hampshire

We are looking for an ambitious and energetic Chief Officer with a track record of successfully managing people, projects and organisations.  You will be keen to lead the team of staff and volunteers through a new period of growth and development to build a larger volunteer pool, expand fundraising and increase our public profile.

You will work with the Trustee Board to develop and implement our strategic direction and promote our activities and achievements to current and potential fund providers. You will ensure the effective operational and financial management of our charity whilst providing a full advisory service to the local community

Ideally we are looking for someone who has had experience with Citizens Advice at a managerial level. You should have led a team of both paid staff and volunteers and understand the difference between the two.

Closing date: 5th February 2021.

Applicants who wish to work part-time will also be considered, subject to ensuring that the role can be performed effectively.

Shelter Cymru is the people and homes charity in Wales

and works for the prevention of homelessness,

the improvement of housing conditions, and the right of everyone to

a safe, suitable and affordable home.

We are now looking to recruit for the following position to join our team.

If you want to help end homelessness in Wales, we would love to hear from you.

HOUSING LAW CASEWORKER

SHELTER CYMRU LIVE

 Flexible Location

35 hours per week

£24,604 per annum

We now have an exciting opportunity available for a full time Housing Law Caseworker who will work within our Shelter Cymru Live Team. 

The post-holder will provide a national phone, email and online housing advice service to people in housing need across Wales. 

During the current period of uncertainty around Covid-19, the team are temporarily working remotely, however following any general return to office working the post will be based at one of our offices in Wales.

Shelter Cymru offers generous terms and conditions, including 29 days annual leave for full time members of staff plus 2 concessionary Shelter Cymru days.

To apply visit our website.

CLOSING DATE:  3 February 2021

Shelter Cymru challenges discrimination in all areas of its work and employment practices.

Registered Charity No: 515902

Elusen pobl a chartrefi yng Nghymru yw Shelter Cymru, sy’n ymroi i atal digartrefedd, gwella cyflwr tai, a sicrhau bod gan bawb yr hawl i fwynhau lle diogel, addas a fforddiadwy i fyw.

Rhydym yn chwilio am rywun ar gyfer y swydd ganlynol i ymuno â’n tîm. Os ydych chi’n awyddus i helpu’r rheiny sydd ag anghenion ym maes tai, hoffem glywed gennych.

GWEITHIWYR ACHOS CYFRAITH TAI

SHELTER CYMRU’N FYW

Lleoliad Hyblyg

35 awr yr wythnos

£24,604 y flwyddyn

Bellach mae gennym gyfleoedd cyffrous ar gael ar gyfer Gweithwyr Achos Cyfraith Tai llawn amser a fydd yn gweithio o fewn ein Tîm Shelter Cymru’n Fyw.

Bydd y deiliaid y swydd yn darparu gwasanaeth cyngor ffôn, e-bost ac ar-lein thai cenedlaethol i bobl mewn angen tai ledled Cymru.

Yn ystod y cyfnod ansicrwydd presennol ynghylch Covid-19, mae'r tîm yn gweithio o bell dros dro, ond yn dilyn unrhyw ddychweliad cyffredinol i'r swyddfa bydd y swydd wedi'i lleoli yn un o'n swyddfeydd yng Nghymru.

Mae Shelter Cymru’n cynnig telerau ac amodau hael, yn cynnwys 29 diwrnod o wyliau blynyddol i aelodau staff llawn amser yn ogystal â 2 ddiwrnod ychwanegol Shelter Cymru

I wneud cais ewch i’n gwefan.

DYDDIAD CAU: 3 Chwefror 2021

Mae Shelter Cymru yn herio gwahaniaethu yn ei holl feysydd gwaith ac arferion cyflogaeth.

Rhif Elusen: 515902 

Shelter Cymru is the people and homes charity in Wales

and works for the prevention of homelessness,

the improvement of housing conditions, and the right of everyone to

a safe, suitable and affordable home.

We are now looking to recruit for the following position to join our team.

 If you want to help end homelessness in Wales, we would love to hear from you.

POST NO:  SC551 – HOUSING LAW CASEWORKER

NORTH EAST WALES

WREXHAM OFFICE

17.5 hours per week

£24,604 per annum (pro rata) - £12,302pa

We now have an exciting opportunity available for a part time Housing Law Caseworker who will work within our Housing Services team in North Wales. 

The post-holder will provide a National Housing Advice Service through a mixture of centre, court and surgery based services to people in housing need across the NE Wales region.

During the current period of uncertainty around Covid-19, the team are temporarily working remotely, however following any general return to office working the post will be based at our Wrexham office.

Shelter Cymru offers generous terms and conditions, including 29 days annual leave for full time members of staff plus 2 concessionary Shelter Cymru days.

To apply, visit our website.

CLOSING DATE:  2 February 2021

Shelter Cymru challenges discrimination in all areas of its work and employment practices.

Registered Charity No: 515902 

Shelter Cymru yw'r elusen pobl a chartrefi yng Nghymru sy’n gweithio i atal digartrefedd, gwella amodau tai, a hawl pawb i gael cartref diogel, addas a fforddiadwy.

Rydym am recriwtio rhywun ar gyfer y swydd ganlynol i ymuno â'n tîm. Os hoffech chi helpu i ddod â digartrefedd i ben yng Nghymru, byddem wrth ein bodd yn clywed gennych.

RHIF Y SWYDD: SC551 - GWEITHIWYR ACHOS CYFRAITH TAI

GOGLEDD DDWYRAIN CYMRU

SWYDDFA WRECSAM

17.5 awr yr wythnos

£24,604 y flwyddyn (pro rata) - £12,302pa

Bellach mae gennym gyfle cyffrous ar gael ar gyfer Gweithiwr Achos Cyfraith Tai rhan amser a fydd yn gweithio yn ein tîm Gwasanaethau Tai yng Ngogledd Cymru.

Bydd deiliad y swydd yn darparu Gwasanaeth Cyngor Tai Cenedlaethol trwy gymysgedd o wasanaethau canolfan, llys a swyddfeydd i bobl mewn angen tai ledled rhanbarth Gogledd-ddwyrain Cymru.

Yn ystod y cyfnod ansicrwydd presennol ynghylch Covid-19, mae'r tîm yn gweithio o bell dros dro, ond yn dilyn unrhyw ddychweliad cyffredinol i'r swyddfa bydd y swydd wedi'i lleoli yn ein swyddfa yn Wrecsam

Mae Shelter Cymru’n cynnig telerau ac amodau hael, yn cynnwys 29 diwrnod o wyliau blynyddol i aelodau staff llawn amser yn ogystal â 2 ddiwrnod ychwanegol Shelter Cymru.

I wneud cais ewch i’n gwefan.

DYDDIAD CAU: 2 Chwefror 2021

Mae Shelter Cymru yn herio gwahaniaethu yn ei holl feysydd gwaith ac arferion cyflogaeth.

Rhif Elusen: 515902

Auriga Services Ltd, a dynamic, fast growing public benefit entity are seeking a Senior Debt Adviser to join the team in Sutton Coldfield, Birmingham offering a starting salary of £29,000.  With a track record spanning 23 years, Auriga Services are mature enough to provide outstanding service through the application of extraordinary levels of skills and experience.  They manage combined annual funds of over £15 million helping people alleviate their debt and realise income and benefits that make a real difference to the quality of their lives.  This is achieved through the administration of charitable trust funds for water company customers, and income realisation for local authority residents and patients within the NHS. We help 1,000 people every day who are experiencing financial hardship.

We enjoy flexible and home working, a generous holiday allowance, good pension and a great working environment.

As a Senior Debt Adviser you will:

• Work with and support a wide range of people experiencing problem debt, many of whom would be classed as vulnerable. This will include helping individuals gain the skills needed to improve their financial situation and empowering them to become better money managers.
• Establish relationships based on trust to ensure you provide the necessary support and assistance to people that are experiencing vulnerable circumstances.
• Develop and manage interviews with clients using sensitive listening and questioning skills in order to allow clients to explain their problem.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and quality assurance.
• Have direct line management responsibility for a team of at least three Debt Advisers. This will include dealing with all aspects of people management including performance reviews, HR issues, training, coaching and mentoring.
• Ensure the Debt Advice caseworkers and trainees are developed, supervised and supported. To comply with MaPS this will be evidenced in a project plan.
• Keep up to date with legislation, case law, policies and procedures and undertake appropriate training as and when required.
• Conduct monthly file reviews of the Auriga Assist team and provide feedback to team members.

We are looking for a Senior Debt Adviser with:

• Good standard of education, including Mathematics and English. 
• Previous experience of delivering debt advice or have been through a recognised development programme.
• Technical supervision qualification or willingness to attain qualification.
• The ability to deal with all enquiries promptly and proactively, resolving the situation and exercising judgement. 
• Understanding of the issues effecting society which contribute to the increase in personal debt problems.
• Excellent written and spoken English and ability to communicate at all levels with particular emphasis on negotiating.
• Ability to comply with the requirements of the Data Protection Act and co-operate in measures introduced to comply with this legislation.

This is a permanent full time contract, working 37½ hours per week with additional work as required.  The Senior Debt Adviser will be joining a company of over 65 friendly staff.  We are seeking exceptional people with passion, enthusiasm and ability to join and make our mission a reality. If this sounds like the role for you and you would like to join the team at Auriga Services click apply now.  Please send a job relevant CV and a covering letter that explains why you would be a suitable candidate for this position and why you would like to work for Auriga Services. We’re looking for those that take the extra effort to do some research about us, and demonstrate a desire to work in a company with our values.

We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise on an NHS-funded advice project now in its sixth year. The core function of this role is to be the public-facing first point of contact for callers to the advice service, offering tier one information and supporting the tier two specialist advice team. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.

You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing information, advice or administration role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.

The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.

In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package. The nature of this role demands complete confidentiality and flexibility with regard to the needs of the business and its clients. This is a salaried role and some unsocial hours may be expected.

Hours: 20-25 hours p/w (flexible)

Salary: £11.00 per hour plus performance-related bonus and excellent benefits package

Contract Type: Permanent

Location: Negotiable depending on location - either office based or home based with periodic travel to Head Office in Oxfordshire

Background Information

NHS Continuing Healthcare is the name given to a package of health care that some people need to receive as a result of a disability, accident or illness. Individuals who are assessed as eligible for NHS Continuing Healthcare will have the full cost of their care and accommodation funded by the NHS.

Beacon operates an ethical business model which places the client at the heart of the process and aims to achieve the best possible outcome for our clients through robust and non-confrontational engagement with CCGs. Our team of advisers and caseworkers have established a strong reputation for their thorough understanding of the eligibility criteria and key principles, combining excellent client engagement with high-quality case representation. In seven years we have supported over 30,000 people and achieved a consistently high quality score from our clients.

The Project

For the past six years Beacon has been commissioned by NHS England to deliver the first national specialist NHS Continuing Healthcare information and advice service. The service delivers in two specific areas:

• Remote verbal or written advice surgeries: time-limited specialist advice delivered via telephone, Teams and email
• Literature in the form of comprehensive information guides provided via post and across digital access points

The service is open to anybody in England at any stage of the continuing healthcare journey or in the long-term care system. Clients and service-users will be entitled to receive a copy of Beacon’s literature in the format they find most accessible, and up to ninety minutes of remote (verbal or written) advice.

Remote verbal information and advice will be provided on any area within the scope of the National Framework for NHS Continuing Healthcare and NHS Funded Nursing Care (2007, 2009, 2012 and 2018 editions), and related guidance, and on the topics covered by the Navigational Toolkit.

The role of the Information Officer will be to deliver accurate tier one information to clients which helps them to understand what NHS continuing healthcare is, how to apply for it and what to do if they want to challenge the outcome of their assessment. You will also be expected to schedule tier two advice sessions with our specialist advice team for individuals who require an-depth consultation.

Please note that whilst prior knowledge of the NHS continuing healthcare criteria and assessment procedures is desirable, it is not necessary to have this knowledge and full training will be provided. We are looking for candidates with the right skills and personal attributes as listed in the Person Specification.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families. 

Mummy’s Star was born in June 2013 and is the ONLY charity in the UK and Ireland ‘Supporting pregnancy through cancer and beyond’.

We are now at the exciting stage where we are looking to recruit an Information and Support Worker (ISW) to support our growing team. This is a home-based job so you will require lots of initiative to work on your own, be highly organised, committed and have good time management skills.

You are the first point of contact (along with the existing ISW’s) for women/families contacting us for support. You will need to demonstrate empathy, sensitivity, discretion and an understanding of how we can provide support. You will respond to enquiries via various contact channels; assessing the nature of each enquiry quickly, skilfully and if necessary, passing the enquiry to a Trustee most able to handle it.

You will be responsible for adding new women to our private forum for women who have been affected by cancer during or shortly after pregnancy. The topics discussed on here are highly sensitive and your will help ensure that the forum is a safe place for women to share their innermost feelings, reporting any concerns to the CEO.

As an Information & Support Worker, you will be directly supporting the families who seek help from the charity by email, phone and face to face, identifying what will provide relief and reassurance as well as practical assistance. In addition, you will help build links with hospitals and cancer treatment centers to ensure a speedy referral process is in place.

A Criminal Record Disclosure will be required. 

Applicants must have use of own car (expenses paid).

Please note we cannot accept applications by way of CV. 

To apply for this position, we ask for you to evidence, on no more than two sides of A4, how you meet the requirements detailed in the Person Specification. In addition, please supply details of employment history including 2 up to date references. CVs will be accepted but only as proof of employment history rather than evidencing meeting the person specification.

Please return completed information through charity jobs or:

Post: Mummy’s Star, PO Box 428, Hadfield, Glossop, SK14 9EA

Prospectus is supporting a London-based homeless charity which provides the highest quality support to men and women who find themselves rough sleeping in Westminster. They are currently looking to recruit an Administration & Advice Worker to support the wider team, as well as provide benefits advice to their clients. This role is offered initially on a 6-month fixed term contract, with the possibility of extension.

As their Administration and Advice Worker, you will provide admin support to the wider team of the assessment centre, ensuring their financial accounting and client database systems are kept up to date. Offering direct benefits advice to their clients, you will also be responsible for managing housing benefit claims and general benefit support to ensure their clients are in receipt of financial support, enabling their journey of a life away from the streets.

To be successful in this role, you will have previous experience of the benefits system and maximising housing benefit income, combined with a knowledge and understanding of the varied needs of homeless people and those at acute risk of homelessness. This is a crucial role for the service, and as such you must also be a confident administrator with the ability to engage with varied stakeholders including clients, statutory bodies, colleagues and housing benefit departments.

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. The position is subject to satisfactory pre-employment checks.

Applications will be reviewed, and interviews scheduled with the client, on an on-going basis.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Job title: Independent Living Advisor

Region: Somerset and Wiltshire, South

Directorate: Operations

Contract: 9 months FTC, (Maternity cover), Full Time - 35 hours per week

Salary: £23,800 gross per annum

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support.
• Enjoy and thrive in working in teams and with others.
• Passionate about supporting the Armed Forces community and honouring their contribution.
• Come to work each day to be the best you can and to learn and develop.
• An encourager, eager to share your knowledge and experience to help others.

If so then we would like to hear from you ….

The Role

The Independent Living Advice Service are looking to recruit an Independent Living Adviser to be part of a community-based team, to provide advice, support and advocacy, to beneficiaries living with long term illness, continuing care or disabilities, or caring for someone with these conditions.

The Independent Living Adviser will manage a caseload, providing person-centred advice, guidance and support, across a range of areas, including: Direct Payments, Personal Budgets, Individual Budgets, Disability Advocacy, Personal Health Budgets, Disabled Facilities Grants, available Aids and Minor Adaptations. The Adviser will also prepare and present cases to the appropriate statutory bodies and social care/health panels.

The ideal candidate will have experience of working in an Independent Living Advisory capacity; have a good understanding of the current UK Social Care system and of advocacy work and experience working with older people, carers and people with disabilities.

Currently this role will be fully home based due to the pandemic. It is anticipated that the role will involve significant travel throughout the Somerset and Wiltshire area, and wider South region for training and meetings. A full driving license is required for this role.

How to Apply

Please apply by clicking ‘Apply online’.

Closing date for this role is: Thursday 4th February 2021.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible