Advice Information Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION:
Reports to: Supporter Care Manager
Liaises with:
- Supporter Care Manager
- Supporter Care Officer
- Database Manager
- Database Officer
- Acquisition Manager
- Giving and Engagement Manager
- Legacy & In memoriam Manager
- Communications & Digital Team
- Senior Operations Manager
- Finance Department
- Partnerships Department
Job location: London
Contract: Permanent
Salary: £25K
Purpose of Role:
Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities:
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
- Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage removal process and consent process
- Assist with sending out problem payment letters
- Assist with handling material requests and recording actions on Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.
Skills and Experience Required:
Essential:
- Excellent customer service for internal and external stakeholders
- Written and verbal communications skills
- Excellent phone manner
- Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
- Degree or equivalent qualification (i.e. marketing qualification).
- Attitude of continuous improvement, and lifelong learning.
- At least two years’ experience in a junior supporter care or administrative role
- Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
- Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
- Experience of outward facing donor stewardship, and relationship building.
- Excellent organisational and time management skills.
- Ability to prioritise workload, meet deadlines and possess problem solving skills.
- Ability to multitask and work in a fast-paced environment
- Can work on own initiative and be able to show initiative.
Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.
The client requests no contact from agencies or media sales.
Interim Ministry Support Officer
Part Time: 17.5 hours per week.
This is an interim, fixed-term post for a period of 9 months.
Salary range: Full Time Equivalent £26,515 - £27,194 pro rata dependent on experience
Actual salary for working 17.5 hours per week: £13,157.50 - £13,597
The Diocese of Chester is seeking to recruit an Interim Ministry Support Officer, to cover the secondment of a key staff member for a period of 9 months. The post holder will:
- Provide interim support to the Diocesan Ministry Team with a particular focus on Initial Ministerial Training Phase 2 (IME 2) provision and support for those moving into Posts of First Responsibility.
- Administer and run the established programme of training for all curates in their first three years, including the organisation of end of year reports and the Assessment at End of Curacy process
- Ensure good pastoral care is offered consistently to all involved in IME2 and First Posts and endeavour to ensure the process is a positive experience for all involved
The successful candidate will be able to demonstrate excellent communication skills and be committed to collaborative ministry, with a proven ability to work well within a newly established and highly motivated team. They will have a proven ability to undertake detailed work involving planning, process and organisation, including meeting specific deadlines.
For informal conversation, contact:
Jenny Bridgman, Deputy Director of Ministry: (please see advert document below for email address)
Or
Simon Chesters, Director of Ministry: (please see advert document below for email address)
The job description, person specification and application form can be downloaded from the Diocesan website: (please see advert document below for website address)
A DBS Disclosure and relevant Safeguarding training will be required for the successful candidate.
There is an Occupational Requirement for the postholder to be a practising Christian in accordance with the Equality Act, 2010.
Completed application forms should be returned to Mrs E A Geddes, Diocesan Director of Human Resources, preferably by email (please see advert document below for email address) or by post to Church House, 5500 Daresbury Park, Warrington, WA4 4GE.
Closing date: 30th June 2024
Interviews: 12th July 2024
The client requests no contact from agencies or media sales.
We are seeking a passionate individual with a commitment to animal welfare to join our Education Team working within schools and in the community to educate children and families on responsible dog ownership and dog safety.
About this job:
As an Education and Community Officer you will:
- Deliver, manage and facilitate workshops to a high professional standard which support our wider aims to our target audiences (via school, libraries and other interventions)
- Effectively Team teach with other Dogs Trust colleagues either in school, training or in a presentation when the need arises
- Manage a network of schools and services within a geographical region, including establishing and developing relationships to promoting our programme.
About you:
You will have a recognised teaching qualification and experience of delivering confidently and passionately to young people. You'll have plenty of creativity and enthusiasm combined with a knowledge local dog welfare issues as well a basic understanding of the aims and objectives of Dogs Trust.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the team :
Dogs Trust Education Team have been carrying out workshops in schools and in the community since 2003. Educating the dog owners of the future about responsible dog ownership is an important part of what we do at Dogs Trust. By helping young people learn about the responsibilities and commitment involved in dog ownership, we believe that we can reduce the number of dogs that are mistreated and/or abandoned. Our workshops also incorporate key safety messages that are integral for keeping young people and their families safe when around dogs.
What you need to know:
Please note this is a 12 month fixed-term contract working hybrid at our Leeds Rehoming Centre. A full, manual driving licence is also essential.
- £15.59 per hour
- 7-15 hours per week
- Sessional contract
- Based in London Borough of Bromley with regular travel across the boroughs of Bromley, Lewisham and Greenwich
- Hybrid working: Group delivery in local Children’s Centres, and additional work from home or office.
Mindful Mums is an award-winning perinatal mental health and wellbeing peer support project that builds resilience and confidence in women and birthing people in the first year of motherhood.
As a Mindful Mums Project Worker, you will help co-deliver our five-week Perinatal Wellbeing programme with our peer support volunteers. Within these groups, you will provide a safe, non-judgemental space for women and birthing people to share their experiences, meet others and discuss the challenges that come during the first year of parenthood.
You will be involved in all frontline aspects of the project, including training volunteers who have lived through their own perinatal mental health problems. You will also help to review, monitor and evaluate the project, and disseminate learning.
You will have knowledge of perinatal mental health, be an effective communicator with experience of delivering groups or workshops, and preferably experience of working within community based or voluntary services. Your exceptional organisation skills will support the successful delivery of the project and ensure that it is evaluated effectively.
We ask that you:
- Have good communication skills and group facilitation experience
- Appreciate the pressures and stresses facing women and birthing people during pregnancy and as new parents
- Are reliable, consistent and dependable
- Have an understanding of the additional challenges faced by parents from culturally diverse backgrounds and LGBTQ+ parents
Points to note:
- This role will involve travel across the boroughs of Bromley, Lewisham and Greenwich
- Groups take place during term time during school hours, Monday – Friday
- You must be available to deliver a full five-week programme
- Groups are held within Children’s Centres and community venues across the London Boroughs of Bromley, Lewisham and Greenwich
Within your application, please state your preferred number of hours and the days of the week you are available. Please also mention if you have any particular expertise in any of the group formats we offer, such as LGBTQ+ or young people.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Monday 1st July (11:59pm)
Likely interview date:Thursday 11th July
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
Job Purpose
As a Debt Advisor, you will play a crucial role in delivering tailored debt advice and money coaching sessions to NHS staff. Your responsibilities will include conducting financial capability workshops, supporting clients in managing their finances effectively, and maintaining detailed case records.
Scope of Role
The Debt Advisor (NHS Advice) will empower NHS staff to achieve financial stability and resilience by providing high-quality, comprehensive debt advice. Your key responsibilities will include:
-
One-on-One Debt Advice and Money Coaching Sessions:
- Deliver personalized debt advice and money coaching sessions through various channels, including face-to-face, video, and telephone interactions.
- Utilize sensitive listening and questioning skills to allow clients to explain their financial challenges and empower them to set their own priorities.
- Research and explore options and implications, enabling informed decision-making.
- Maximize income opportunities for clients, including benefits, tax, and housing-related matters.
- Provide in-depth, high-quality advice and ongoing casework, acting on behalf of clients when necessary.
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Financial Capability Workshops:
- Conduct financial capability workshops at NHS sites across London, promoting financial resilience and well-being among staff.
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Detailed Case Records:
- Maintain accurate and detailed case records, ensuring compliance with auditing and quality standards.
- Timely documentation of all case-related activities.
-
Collaboration and Referrals:
- Work collaboratively with NHS staff and other stakeholders to enhance financial resilience within the NHS community.
- Refer complex cases to senior advisors or the Quality Assurance Team as needed.
-
Key Working Relationships:
- NHS Staff: Directly interact with NHS staff to provide tailored financial advice and support.
- Advice Manager: Regularly report progress, challenges, and outcomes, receiving guidance and support.
- Debt Advice Team: Collaborate with team members to share best practices and resources.
- Quality Assurance Team: Review cases, receive assessments, and implement recommended training for continued professional development (CPD).
- Funders and Auditors: Ensure compliance with funder requirements and maintain auditing standards.
Key Responsibilities
-
Accurate, Effective, and Individually Tailored Advice:
- Provide personalized debt and money coaching advice across channels.
- Empower clients to make informed decisions.
- Maximize income opportunities for clients.
- Deliver financial capability workshops.
-
Detailed Case Records:
- Maintain accurate case records.
- Ensure compliance with auditing and quality standards.
-
Up-to-Date Training:
- Complete a minimum of 16 hours of technical CPD accredited training or qualifying activity.
- Maintain a record of all training sessions.
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Teamwork and Collaboration:
- Work to an agreed work-plan, meeting targets and milestones.
- Be an active team member, identifying development opportunities.
- Demonstrate financial efficiency and value for money.
- Comply with Toynbee Hall policies and procedures, including health and safety.
-
Other:
- Travel across London and occasionally the UK as required.
- Undertake additional tasks delegated by DFA Management.
Please note that we would be willing to explore a higher salary with the successful candidate if they meet all essential and desirable criteria.
Team background
The Debt Advice Team at Toynbee Hall provides essential support to individuals and families struggling with financial burdens. Funded by a diverse range of sources including the Money and Pensions Service (MaPS), NHS, and other partners, we deliver expert guidance and practical solutions to help clients manage and reduce their debt. Our team operates through a network of face-to-face locations including advice centres and NHS sites, ensuring accessibility for all.
In addition to in-person advice, we leverage technology to reach clients who may not be able to access traditional services. We provide video advice to people in prison, those receiving employment support in job centres, and other remote clients. Our advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Our work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
By integrating direct support with strategic partnerships, the Debt Advice Team at Toynbee Hall not only addresses immediate financial challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across diverse demographics.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
The client requests no contact from agencies or media sales.
Z2K exists to end poverty for the more than 1 in 5 people in the UK who experience it. We provide advice and advocacy and representation on housing and welfare benefits, and at the same time we campaign to secure adequate incomes and freedom from excessive costs for those experiencing or threatened with poverty. We work alongside experts by experience in everything we do.
This is an exciting opportunity for a housing adviser to join our advice services team and provide advice and casework on a range of housing issues such as social housing allocations, homelessness applications and reviews, S21 notices and rent arrears. The role will involve casework and advocacy on behalf of clients to local authorities, housing associations and private landlords, as well as giving one off advice by telephone, email or at outreach sessions.
You will have at least 1 years' experience of providing advice on a range of housing issues, with an awareness and understanding of the benefits system, in particular as it relates to housing costs. You will be confident in giving advice over the phone and digitally as well as providing casework support to clients. You will share our passion for tackling poverty and injustice and will have a commitment to working in an anti-oppressive, non-discriminatory and empowering way with people from a range of backgrounds and experiences.
Interview & Assessment date: 2nd & 3rd July
Z2K is an equal opportunity employer. People with lived experience of poverty, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.
The client requests no contact from agencies or media sales.
Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.
The service delivers a free confidential helpline for carers weekdays (Monday – Friday, currently 10am – 4pm).
The aim of this role is to be part of a team providing a comprehensive information, advice and support service to carers in Manchester
The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice immediately where possible and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.
This role is subject to an Enhanced DBS
For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.
Applications for this role close on 28th June 2024
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The post holder will lead on the hospital discharge work, regularly working out of St Georges hospital alongside the discharge team and hospital social care teams, providing information and support to Carers navigating the hospital discharge process.
Are you looking for a career change?
Do you want a role that offers you an opportunity to support the needs of people affected by cancer in areas where access to services is a challenge?
This could be the perfect job for you.
This is a rare and exciting opportunity for and enthusiastic individual to join a growing and dynamic healthcare team to provide support for anyone affected by cancer.
We know from research that patients who live in areas of social deprivation and financial hardship have some significant health and non-healthcare care needs relating to their cancer experience but also, they find it difficult to access conventional cancer treatment and support services.
Our vision is to address the health inequalities in our area and improve access to holistic cancer support by bringing the services to an area where people can access. Working at our Big Purple Bus locations, you will be seeing clients face to face and also providing telephone and digital support.
This is an extremely rewarding role, and we would welcome applications from candidates who feel passionate about making a difference to the lives of those living with and beyond cancer.
Main purpose of post
• Act as first point of contact on the Big Purple Bus for any requests for information and support from the public or professionals (drop-in, appointment, phone, email), triaging more complex requests appropriately.
• Manage professional and self-referrals to the service and triage appropriately, including to internal colleagues and services and partner agencies, ensuring people referred receive timely and coordinated information and support.
• Meet with people on the Big Purple Bus predominantly to provide face to face support when accessing the service (patients/clients, carers, relatives, professionals), providing high quality information and support within defined level of competence in relation to cancer. This will include assessment of service users’ information and support needs (Holistic Needs Assessment/Cancer Care Review), provision of written or verbal information, supportive listening and action planning to facilitate self-management.
• Act as a single point of contact for any on-going Big Purple Bus support services liaising with the individual being supported and any professionals and agencies involved in their care.
• Work proactivity with primary and secondary care and voluntary sector partners to promote Weston Park Cancer Charity and build awareness of the support available for people living with and beyond cancer.
This is a rare and exciting opportunity for an experienced and enthusiastic person to join a growing and dynamic team that provides excellence in supporting people living with and beyond cancer and their families. The post has been created to support the expansion of cancer support services.Applications are welcome from health, social care and voluntary sector professionals with experience of personalised care and understanding of the wider determinants of health, including, social, economic and environmental factors.
The postholder will be part of a team which provides a ‘Single Point of Contact’ for people living with and beyond Cancer and professionals such as clinical nurse specialist, GPs, social workers and voluntary sector partners, in Sheffield and surrounding areas. They will manage referrals to the Big Purple Bus service and triage appropriately including to internal colleagues and services and partner agencies, ensuring people referred receive timely and coordinated, information and support.
The postholder will provide personalised information and support about cancer and cancer services, within their level of competence, which will enable people to navigate the health and social care system and make choices that are best for them. The post holder will employ a What Matters to You? approach, using Holistic Needs Assessments and Cancer Care Reviews to support collaborative and person-centred practice.
The postholder will be expected to take an active role in contributing towards the development and implementation of Big Purple Bus support services, have the ability to work autonomously as well as part of a wider team, adhering to excellence in service delivery and customer service.
We are looking for someone with a highly organised and flexible approach to work. You must possess excellent interpersonal and communication skills with the ability to adapt your approach to the needs of the people we support.
Posts will have a primary base at the Big Purple Bus but with some occasional working from one of our other locations (Cancer Support Centre & Charity Hub) dependent on service need.
What you do:
Delivery of Information and Support to people living with and beyond cancer and their families.
The post holder will:
• Act as first point of contact on the Big Purple Bus for any requests for information and support from the public or professionals (drop-in, appointment, phone, email), triaging more complex requests appropriately.
• Manage referrals to the Big Purple Bus service and triage appropriately, including to internal colleagues and services and partner agencies, ensuring people referred receive timely and coordinated, information and support.
• Act as single point of contact for any on-going support services liaising with the individual being supported and any professionals and agencies involved in their care.
• Provide information and support within level of competence of the post (Macmillan Levels of Intervention Criteria L1,2, and L3 under supervision; NICE approved four tier model of psychological support Level 1).
This will include:
• Assess the needs of individuals attending / contacting the Big Purple Bus service and identify the required level of intervention.
• Support users sensitively to help them understand basic clinical information they have been given (e.g. around diagnosis, treatment, effects of the illness and treatment, cancer terminology), helping to resolve situations where users feel they have been given conflicting information. This will include addressing concerns and queries and working to resolve them and the ability to recognise and work within the limits of own competence and responsibility is crucial, referring issues beyond these limits to relevant people.
• Provide basic supporting information around topics such as reducing the risk of cancer, cancer screening, healthy living, the impact of cancer, in the most appropriate format (e.g. written, verbal, and others as appropriate to overcome any barriers to communication).
• Provide information on topics such as e.g. benefits, travel insurance, and facilitate access to services e.g. specialist benefits advice, complementary therapy.
• Liaise with relevant staff at all levels as appropriate both within the charity and externally to address issues identified, and seek advice with more complex issues, directly involving others where necessary, e.g. Cancer Information and Support Advisor or Senior Advisor; Clinical Nurse Specialists (CNS).
• Contribute to the development and maintenance of effective relationships with partner organisations in primary and secondary and voluntary the sector via networking, also giving talks and presenting at relevant groups.
• Deliver awareness raising activity to promote the service.
Operational delivery
The post holder will:
• Collect and collate data regarding contacts with the service users in person and produce reports of activity as required.
• Contribute to events and displays externally liaising with departments and agencies as required.
• Provide general administrative support to the Health Care Professionals and Outreach Service Manager [FM1] [PM2]
• Work flexibly in order to deliver the objectives of the cancer support service, including attending events and outreach sessions across South Yorkshire, North Derbyshire and Bassetlaw.
• Assist in the development of leaflets, posters and other materials, e.g. To publicise the service, recruit volunteers, support cancer awareness and other events.
• Facilitate open and effective communication with multi-professional teams, both internally and externally.
Management & Leadership
The post holder will:
• Seek advice and support from senior colleagues on clinical matters.
• Adhere to policies and protocols relevant to the post, contributing to their updating and development as appropriate.
• Adhere to systems and processes to promote a healthy, safe and secure working environment and maintain accurate documentation and report any concerns.
• Contribute to the continuous improvement and development of the service, identifying areas for change / improvement and suggesting new approaches and implementing changes in practice identified through other routes e.g. annual service review or user feedback.
• Act as a role model by demonstrating expertise and maintaining credibility, ensuring a positive image of Weston Park Cancer Charity is maintained.
General Duties
• Report accidents and incidents as per Weston Park Cancer Charity’s policy.
• To be an ambassador for the charity.
• Demonstrate a positive and supportive attitude to staff and volunteers and uphold the philosophy and values of the charity.
• Respect confidentiality applying to all WPCC areas. Adhere to GDPR policy.
• Be proactive with your training and development needs, maintain relevant professional registrations and adhere to codes of practice
• Participate in team meetings and events
• Adhere to all WPCC’s policies and procedures including Health and Safety regulations, Equal Opportunities and Safeguarding.
The above job description is not an exhaustive list of all duties required of the postholder.
The client requests no contact from agencies or media sales.
Social Prescribing Advice Link Worker
Location: Bromley by Bow and GP practices across the Primary Care Network
Job Type: Part time, 28 hours per week (4 days a week)
Contract Type: Fixed Term Contract
Salary: £32,082 per annum (pro rata to 0.8 FTE)
Our client is working with the Primary Care Network (PCN), Bromley by Bow Health & Stepney Health CIC, to improve access to social welfare advice and help meet the needs of some of the most vulnerable patients and families locally.
The role will provide social welfare advice to people referred into the Centre’s Social Prescribing service. The role will focus on what matters to the individual and take a holistic approach, providing welfare benefits, housing, debt, food and energy advice.
The Social Prescribing Advice Link Worker will refer to agencies at a specialist level including immigration, legal advice and debt as well as support individuals to access a range of services and activities in their local communities.
The role will build collaborative relationships with GP practice staff, including the delivery of social welfare advice training to enable them to identify and connect people experiencing hardship with the support they need to improve their circumstances and prevent problems developing into issues of hardship and crisis.
The role will help shape the Centre’s Social Prescribing service so that it reflects the changing environment and helps reduce health inequalities locally.
You may also have experience in the following: Social Welfare, Social Liaison, Social Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc.
REF-214 438
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Hammersmith and Fulham (CAHF) has a record of delivering high quality, multiple award-winning innovative advice and information services which help people to exercise their rights and empowers them to address the issues they are facing.
Our Debt Free Advice project funded by the (Money and Pensions Service), through Toynbee Hall as lead partner, is pivotal to our money advice delivery. We require an experienced Debt Adviser with welfare rights knowledge to join our Money Advice team.
The ideal candidate will be a team player. Strong communicator, who can demonstrate recent experience delivering debt and welfare rights advice across a wide range of digital platforms. Completed at least MAS level 3 debt advice training.
This role requires a passion for working with people, helping them through challenging situations.
Applicants must demonstrate the following,
- use their communication skills to effectively negotiate with creditors via written
- provide consistent, high quality, advice that addresses, welfare rights, housing, and employment issues, arising from the client’s debt
- explain and guide clients through the, available options to address their debt(s) .
- empower clients to take next step forward, putting realistic, sustainable plan in place
- good prioritisation and time management skills.
Debt Relief Order Intermediary experience is desirable.
To apply please send your CV and supporting statement (up to 1000 words) of how your experience meets the person specification criteria.
To find out more go to our website via the apply button
Closing Date: Sunday 23rd June 2024 Midnight
Interview Dates: We will test and interview shortlisted candidates on a rolling basis and reserve the right to withdraw the vacancy before the closing date so early applications are encouraged.
The opportunity
Would you like to be a part of a decision-making body that aims to tackle inequalities across the sport and physical activity sector, by ensuring the financial investments it makes in engaging, delivering, and supporting activity are effective and help to meet respective outcomes?
As a committee of Sport England’s Board, the Investment Committee seeks assurance on delivery of investments which support our strategy in aiming to get the nation more active.
Equality, Diversity and Inclusion
Equity and inclusion is at the heart of the committee’s principles and the decisions we make on targeted investments aim to improve the lives of individuals in communities with known economic, demographic and societal challenges.
We actively encourage applications from people with an understanding and experience of the barriers communities face in the sector.
The candidate
We are looking for two individuals who will join the committee as Independent Members. The ideal candidates will have a background and specialism either in:
· measurement and evaluation of programmes or campaigns including outcomes; or
· innovative public service delivery.
The role
The role provides participation in the decision-making process. You will act as an impartial adviser, bringing relevant skills, knowledge and experience, and provide oversight to shape strategy and investment decisions.
Meetings and Time Commitment
The Committee meets in-person (London Office) four times a year. The remaining meetings scheduled for 2024 (10.00am – 3.00pm) are:
· Tuesday 3rd September.
· Tuesday 26th November.
About Sport England
We work to grow and develop grassroots sport and help more people get active across England, by investing money in organisations and in places. We also provide support to the sport and physical activity sector to ensure it can work as effectively as possible.
Sport England recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, particularly where we are under-represented, currently, this includes disabled people and those from culturally diverse communities.
The client requests no contact from agencies or media sales.
PSPA supports families affected by Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD), both are complex neurological conditions that affect mobility, vision, swallowing and cognition.
We are looking for someone to join our helpline team to provide professional, comprehensive support and make a real difference to people living with PSP, CBD, their families, and carers.
We are seeking a motivated and confident person who can deliver a high-quality professional service, to work on our helpline. Previous experience of working in health, social care or the helpline sector is essential. You need to be a patient, empathetic listener with excellent verbal and written communication skills. The role will involve assessing and responding to callers' needs via our telephone and email service providing practical and emotional support and delivering learning sessions about PSP and CBD to health and social care professionals. Ideally, you will have experience working on a helpline or in a health or social care setting.
Ability and willingness to travel within your region is essential. Occasional weekend work may be required. The role covers the following regions: Greater London, Kent, Essex & Surrey.
We have a hybrid working model with most staff working one day a week in the office in Milton Keynes and the remainder at home. Please contact our Helpline Manager, Jules Brown, if you would like to discuss the role.
We are an inclusive organisation and welcome applications from people from all sections of the community, irrespective of ethnicity (including race, colour, and nationality) age, disability, gender, sexual orientation, religion or belief.
See the full job description for more details.
- Benefits: Pension Scheme and Employee Assistance Programme
- Annual Leave: 28 days per annum including bank holidays
Please apply with your current CV and a cover letter to show us how your knowledge and skills meet the requirements for the role of Helpline Care Navigator.
Closing date: Monday 24th June 2024
Interviews are to be held in person at the Milton Keynes offices ; date tbc
The client requests no contact from agencies or media sales.
The Assessment, Advocacy & Advice Lead will provide frontline services to people diagnosed with HIV in Lewisham, Southwark and Lambeth as part of the Bridges partnership and South West London and Wandsworth HIV Support project. These services include assessment, emotional support and advice and advocacy for issues such as housing, welfare benefits, debt, dealing with HIV stigma or HIV treatment adherence. The Lead will facilitate signposting and referral into other support services including counselling, peer support and immigration services.
Programme
As part of Bridges programme, South West London HIV Partnership and Wandsworth HIV Support project, these services support new and previously diagnosed service users as well as family members/or carers who live in the same household. The programme will support people living with HIV and improve their health and well-being through the provision of services, delivered both face-to-face and virtually where appropriate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To provide safety planning, support, advice and assistance to women and their children who have experienced domestic violence and abuse and are staying in the refuge.
The focus of this role is on preventing domestic abuse by provide support, advice and assistance to adults and their children affected by domestic abuse and are staying in refuge/safe accommodation and ensure that they are provided with secure, high-quality accommodation.
The post-holder will work to empower and support women and children to make positive choices and will establish resettlement services to support women and children to move on from refuge/safe accommodation.
To participate in the delivery of the on-call out of hours on a rota basis. There are 2 positions avaialbe one working with Adults only and the other working with Adults Children & Young People. Please advise of your preference when applying.
Workers should be “free from abuse in their own lives.” Applicants are asked not to put themselves forward for selection if this is not the case.
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please can you send your covering letter and CV including the job reference number and advising if you would like to be considered for the role supporting adults or children and young people.
The client requests no contact from agencies or media sales.