Brand marketing manager jobs
The Digital Communications Officer reports to the Digital Communications Manager. The post holder plays a key supporting role in communicating the work of the Trust – including its research, policy priorities, programmes, and alumni stories – to external audiences. This is a newly created role, introduced to expand our digital communications capacity and significantly grow our digital presence.
The Digital Communications Officer will work alongside the Digital Communications Manager to create, coordinate and maintain our digital output. They will need to have flexible skills across both web and social, and a strong ability to create eye-catching visuals and produce high-quality video content. This is an exciting opportunity for a creative and proactive individual to create engaging content, ramp up production of cross-platform video content, and introduce new digital innovations as the Trust seeks to explore new avenues to grow its reach.
Main duties
Social Media
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Take a lead on content creation for the Trust’s social media, writing crisp copy and creating engaging visuals suitable for a range of audiences across LinkedIn, X, Bluesky, Facebook, Instagram, and TikTok.
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Co-lead on the production of cross-platform video content, with a particular focus on TikTok and Instagram. Work with the Digital Communications Manager, Senior Programmes Officer: Marketing and Communications, and other colleagues to generate content ideas relevant to the Trust’s key areas of activity. Take an active, hands-on role in the planning, filming, and editing of innovative video content.
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Support with the day-to-day management of various socials platforms, including monitoring user engagement and answering inbox queries.
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Alongside the Digital Communications Manager, liaise with research colleagues to convert research outputs into engaging socials content, and work with colleagues in the programmes team to create impactful socials content promoting their work.
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Monitor social media engagement and activity more broadly, ensuring team members are aware of key developments and identifying examples of best practice in the sector.
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Advise and support all colleagues as necessary with their use of social media.
Website and Digital Communications
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Support with the management of the Sutton Trust website, and associated microsites, and the COSMO website, ensuring they are updated and remain responsive to the needs of our different audiences of students, teachers, policymakers, academics, funders and media.
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Work with external web developers to drive forward improvements to the Trust’s websites, ensuring quality user experience and SEO optimisation.
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Use Google Analytics and other monitoring tools to evaluate website performance and inform improvements. Work with a digital agency to manage the Trust’s Google Ads Grant Account and shape our approach to paid search advertising.
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Support with the maintenance of a proactive and diverse programme of blog content, helping to identify potential pieces from internal and external authors.
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Develop the Trust’s regular email newsletter, including drafting high quality content.
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Support with the formatting of research outputs and the design of other digital assets (such as charts), including those related to the COSMO Study.
Other
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Work with colleagues to maintain communications and content planning grids.
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Track and assess digital engagement in detail and assist with communicating performance to team members.
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Keep abreast of digital developments, assisting the Digital Communications Manager in providing expertise to the wider organisation.
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Proactively suggest improvements to the Trust’s digital communications approach.
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Write copy as required.
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Feed into the wider work of the Research and Communications Team.
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Other duties as necessary from time to time.
Person Specification
We welcome applications from individuals who have:
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Excellent verbal and written communication skills
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A strong understanding of using Canva (as well as Adobe Photoshop, Adobe InDesign and/or Adobe Illustrator) to design engaging and creative graphics for social media.
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Experience of creating cross-platform video content for social media (experience producing vertical video for TikTok and/or Instagram is particularly desirable). Basic videography, photography and editing skills would be advantageous.
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Experience of using various social media platforms and creating high-quality content.
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A good knowledge of and some experience in managing a website, including basic knowledge of HTML and CSS, experience of WordPress and an understanding of Google Analytics.
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An eye for detail, and the ability to work accurately to tight deadlines.
We are also looking for an individual who:
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Is sympathetic to the aims of the Trust and its mission to address educational disadvantage.
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Has first-class interpersonal skills.
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Is willing to take on other duties from time-to-time as needed in a busy team.
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Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
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Contract: Full-time, Permanent
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Salary: £32,000-£36,000
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Working location: Minimum of 2 office days per week
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
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Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
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DBS check may be required
Interviews
Applications should reach us by midnight, 21st January 2026, with first round interviews held over Zoom on 4th February 2026, and second round interviews held at our London offices on Tuesday, 10th February 2026.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
Events Lead
Salary: £34,237 – £38,235 (depending on experience) (see below for more details on remuneration)
About Voice 21
Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.
Your opportunity
Tackle a vital challenge, with great people. Voice 21 exists to transform children' s learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point).
Your purpose
Voice 21 is the national oracy education charity, working with over 1000 schools annually to ensure that every child can use their voice to thrive in school, work and life. Alongside our work directly with schools, we campaign nationally to ensure that oracy is recognised and supported by policy-makers and other key stakeholders.
We’re looking for an Events Lead who will deliver an ambitious, high-quality programme of events in support of our mission. Based in the Influence team, you’ll play a pivotal cross-organisational role in delivering events in support of our national network of Voice 21 Oracy Schools, sales and marketing, and our fundraising and public affairs goals.
Your responsibilities
Event development, planning and management
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Support the development and delivery of Voice 21’s Events Strategy, in alignment with our organisational plan
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Work collaboratively across the organisation, especially with key stakeholders in the Growth and Fundraising teams, to ensure alignment with organisational goals, and effective coordination between teams
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Plan and manage Voice 21’s annual flagship events: responsible for ticket sale and revenue generation targets; attendee experience; and co-ordination of content generation and programme design
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Work collaboratively across the organisation to coordinate events (physical and virtual) in support of organisational goals, providing expertise, support in management/delivery, and helping to establish organisation-wide best practice systems and processes
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Manage relationships with external stakeholders including venues, exhibitors and suppliers
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Prepare and manage event project budgets, ensuring events operate with the agreed parameters, value-for-money is achieved and that there is effective and compliant monitoring and reporting
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Evaluate and report upon the impact of Voice 21 events to support evidence-informed decision-making
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Ensure all events communications reflect Voice 21’s brand and strategic messaging.
External event and speaker opportunities
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Take ownership of, and further develop, Voice 21’s processes for the acceptance of external speaking opportunities, in a time of growing demand. Work across the organisation to ensure that this is managed in alignment with our organisational goals regarding partnerships, marketing and influencing.
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Evaluate and select external events and conferences, as opportunities for Voice 21 to further its mission
Your progression
Within 1 month, you’ll have:
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Started building strong working relationships with colleagues across Voice 21
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Started developing your understanding of Voice 21, oracy, our events and Influence work
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Attended one of Voice 21’s annual flagship events (depending on start date)
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Taken ownership of Voice 21’s external speaker request system
Within 3 months, you’ll have:
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Developed and initiated a process for the development of Voice 21’s external speaker request system
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Taken over and continued the planning and management of Voice 21’s flagship October event
Within 6 months, you’ll have:
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In full ownership of Voice 21’s annual flagship events
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Coordinating events, in collaboration with colleagues from across Voice 21, in service of our organisational goals
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Supporting the development and delivery of Voice 21’s Events Strategy
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You’ll have come along to the Voice 21 charity-wide Away Day and met the whole team!
Person specification
Essential
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A proven track record in the management and delivery of conference-style events
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Experience creating and managing events budgets
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Experience using campaign management software
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Excellent communication and interpersonal skills for liaising with events stakeholders
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Excellent organisational and project management skills with the ability to coordinate multiple priorities
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Able to form excellent working relationships with internal and external stakeholders
Desirable
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Experience working in the non-profit and/or education sectors
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Experience stewarding sponsor/funder relationships
This job is for you if...
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You love managing events!
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You’re a systems and processes person - you love to develop them, run them and improve them
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You’re detail-oriented and see things that others miss
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You’re pro-active - you love to spot opportunities to contribute your expertise and drive as part of an ambitious team
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You’d like to be part of a cross-functional team, working alongside communications, research and public affairs experts
Where you’ll work: Remote, with regional and national travel to attend meetings and events, including some overnight stays.
Terms: Full Time
Application details
To apply:
Please send your CV and a short cover letter
Your cover letter should briefly:
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Why would you like to work at Voice 21? (150 words max)
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Please describe the skills and experience that you would bring to this role (150 words max)
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Please describe an event you have organised that you are proud of, and explain why it was a success from your perspective. (250 words max)
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Please describe a time when you faced a challenge/something went wrong: what happened, what did you do, and what have you learned (200 words max).
Closing date: Midnight, 27th January 2026.
Interview date: To commence during the week starting 2nd Feb.
Start date: ASAP.
Questions: If you have any questions about the role, or would like to discuss it before submitting an application, please contact Amanda Moorghen, Interim Director of Learning & Influence
Valuing every voice
Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.
The client requests no contact from agencies or media sales.
Salary: £65,000–£75,000
Hours: 37.5 per week
Location: Barnsley Hospice (Gawber) & Retail Hub (Dodworth)
Barnsley Hospice is seeking an inspirational Director of Income Generation to lead the strategic growth of our fundraising, retail, marketing and communications activity. As a key member of our Executive Leadership Team, you will shape the future of our income strategy to ensure we can continue delivering exceptional care for local people and their families.
In this pivotal role, you will:
- Lead the development of innovative, sustainable income streams across fundraising, retail and commercial partnerships
- Strengthen our brand, communications and digital presence to grow awareness and engagement
- Build strong relationships with donors, supporters and partners
- Provide expert strategic leadership, governance and insight to colleagues, trustees and stakeholders
- Inspire and develop high‑performing teams who live our values and deliver meaningful impact
If you are a visionary, collaborative leader with a passion for making a difference in your community, we would love to hear from you.
If you wouldlike to apply please upload your CV and covering letter.
Please explain your interest in Barnsley Hospice and how your skills and experience reflect the person specification for the role.
An informal visit to the hospice to meet our CEO/Chief Nurse and relevant teams is an essential step in the application process and must take place before the deadline.
Barnsley Hospice is committed to Equality, Diversity & Inclusionin all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Barnsley Hospice.
Any candidate who identifies themselves as disabled will be shortlisted if they meet the essential criteria for the role. Essential criteria can be found in the job description and person specification for the role. If you require any accessibility adjustments ,please contact a memberof the HR team
The closing date for applications is midnighton Sunday 18 January 2026.
The shortlist of candidates will be determined the following week.
Panel interviews will take place on Thursday 5 February 2026.
Be part of shaping a sustainable future for Barnsley Hospice.
Apply now and help us deliver care, compassion and support when it matters most.
The client requests no contact from agencies or media sales.
We’re seeking a passionate Video and Photo Content Producer to help us tell powerful stories that inspire and engage. In this dynamic role, you’ll capture, edit, and produce high-quality video and photography that showcases our mission and connects with audiences across digital platforms and within churches. Working within our Fundraising and Communications department and liaising closely with our Department for World Mission, you’ll craft compelling narratives that show the impact of our work around the world to UK supporters. You'll ensure we represent the dignity of the people we work with and tell their stories with accuracy and care.
If you’re creative, proactive, and organised this is your chance to make a real difference. You'll bring technical expertise in videography and photography and an ability to build relationships across teams and cultures. If creating content that matters excites you, we’d love to hear from you. The role will be hybrid, based in Didcot, with overseas travel expected.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
About the role
In this role, you’ll support the Social Media Team with the day-to-day management and execution of Parkinson's UK’s social media channels. You’ll build communities and moderate spaces to provide an engaging experience for people affected by the condition, growing our reach and support in these audiences.
You'll champion social media best practice with colleagues, identify opportunities for increasing participation and create engaging content based on audience need, insight and experience.
What you’ll do:
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Support the Social Media team with day-to-day management of our social platforms, to grow and maintain a supportive and engaging environment for our community
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Drive engagement across platforms through effective community management, responding to comments, messages and mentions within our guidelines and tone of voice
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Lead on engagement strategies for our online forum, aiding growth and community participation
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Develop and deliver effective campaigns, advising colleagues on the most effective ways to communicate with audiences and the best social media channels to deliver on their objectives
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Create accurate, inspiring and engaging content that is optimised for each channel and meets brand and accessibility guidelines.
What you’ll bring:
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Experience of, and passion for, developing and monitoring social media channels and communities
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Experience of planning, delivering, evaluating and optimising social media campaigns
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Experience of coordinating and supporting multiple cross-channel projects, working with several different stakeholders
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Experience of co-creating content with users and supporting user generated content
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Experience using software and reporting tools to schedule, monitor and report on campaigns, usage and behaviour
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held from 27 January 2026, in person at our London Office.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Philanthropy Lead
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Context
We are building a church-based movement against poverty, delivering the right messages at the right times to inspire action and support. Our goal is to strengthen the CAP supporter and church movement as we roll out our 2026 messaging: Poverty stops with us.
As a directorate, we call people to action. We invite members of the movement to:
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Get help
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Access the help they need when they are facing or vulnerable to financial crisis.
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Give financially
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Have abundant lives which generously share with others.
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Partner with us
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Be actively involved in the end to UK poverty as a partner, coach, volunteer or client.
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Advocate for those in poverty
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Belong to a shared vision that advocates for those most in need: a local and national movement.
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Prayerful discipleship
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Become followers of Jesus, living a life of discipleship where we pray for those in need.
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We are driven to raise the necessary funds and partnerships needed to achieve CAP's vision of transformed lives, thriving churches, and an end to UK poverty. We collaborate with other fundraising and communications teams to provide a fantastic and rewarding supporter experience.
Purpose
The Philanthropy Leads, reporting to the Head of Philanthropy, are responsible for inspiring new prospective, cultivating and stewarding high-value donors into greater involvement with Christians Against Poverty. They aim to draw supporters closer to the work we do, deepening their relationship and support of CAP. Income from CAP’s major donors is vital for the future expansion of CAP in the UK.
Each Philanthropy Lead may be allocated one or more area of Philanthropy engagement in order to specialise in, but will be expected to support in any area as required. Such areas include:
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Principle gifts
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Philanthropy prospecting and development
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Trusts and Foundations
Along with seeking direct support for the organisation Christians Against Poverty, there is also an expectation for the postholders to support the raising of funds for the wider movement, particularly for local Church frontline partners.
They themselves will be an experienced and confident relationship builder, communicator and fundraiser, cultivating relationships with high-value donors and partners to achieve ambitious targets.
Passion
Our supporters are more than donors, they are a crucial part of the work we do. We are passionate about ensuring our supporters feel connected, engaged, inspired and committed to tackling poverty in the UK through CAP. We want to give our supporters the best experience of Christians Against Poverty.
Role
Accountabilities:
Strategic Implementation & Fundraising
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Implementation of a strategic plan to significantly increase major donor income.
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Implement a comprehensive fundraising strategy for major donor income, aligned with CAP's overall strategic priorities.
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Execution of market research and competitor analysis to identify new funding opportunities and best practice in Philanthropic fundraising.
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Build strong relationships with key internal stakeholders, in order to identify points of engagement and draft appropriate funding bids.
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Represent CAP at high-level events and conferences to build relationships with potential donors and partners.
Major Donor Development
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Manage a designated caseload of high-net-worth individuals or trusts, cultivating deep and meaningful relationships.
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Conduct face-to-face meetings, personalised communications, and bespoke stewardship plans to cultivate and steward major donors.
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Develop compelling restricted funding projects to attract major donor investment.
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Implement a donor recognition program to acknowledge and celebrate major donor support.
Philanthropy Team Membership
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A member of the Philanthropy Team of our Mission and Movement Directorate.
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Providing peer support and development with other members of the Philanthropy Team, fostering a high-performing and collaborative environment.
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Work with the Head of Philanthropy to set ambitious targets and KPIs for the postholder, ensuring they are aligned with overall fundraising goals.
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Ensure the timely submission of funding applications and effective stewardship of grant and donor relationships.
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Implement robust systems and processes for donor relationship management, data analysis, and performance tracking.
Impact & Reporting
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Ensure that the CRM is updated with engagements, proposal submissions and engagement plans in a timely fashion.
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Develop compelling narratives and impact reports that effectively communicate the impact of major donor support.
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Track and analyse key performance indicators (KPIs) to measure the effectiveness of fundraising efforts and identify areas for improvement.
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Provide regular updates on fundraising progress to the Head of Philanthropy.
Innovation & Best Practices
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Stay abreast of current trends and best practices in major donor fundraising.
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Implement innovative fundraising strategies, such as engaging new philanthropists, digital engagement, corporate engagement and high-impact events.
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Evaluate philanthropy activities with the rest of the team and the Fundraising Insight & Innovation team to develop a deeper understanding of supporters and identify new prospects, making data-informed decisions.
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Champion a culture of continuous learning and improvement within the Philanthropy Team.
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Create opportunities for supporters to engage at a senior level and deepen their relationship with CAP, working with the CEO and other senior staff.
Communications & Campaign Management:
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Plan philanthropy initiatives that in order to produce excellent bids, proposals, events, and reports, delivered on time and within budget.
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Coordinate with the Brand and Digital Engagement teams to align messaging and campaigns.
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Ensure philanthropy plans align with brand guidelines and fundraising regulations.
Measurable Outputs:
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Implementation of an annual philanthropy plan that contributes to the wider long-term fundraising strategy.
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Deliver assigned agreed annual income targets for philanthropy which may include:
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Major Donor income
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Trusts & foundations income
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Corporate income
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Deliver key philanthropy targets including:
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Number of major donor prospects engaged and converted to a managed relationship
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% of major donor caseload met
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Number of trusts applied to
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Average gift size from major donors
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Culture:
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Clearly live out and embrace the cultural values of CAP.
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Clearly demonstrate a heart and passion for the charity.
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Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.
Other responsibilities include:
Being willing to pray with staff and fully engaged with our Christ-centred culture.
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Encouraging friends, family and other contacts to support the charity through the Life Changer program, and other fundraising initiatives.
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Attendance at CAP staff conferences.
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Completing all compulsory CAP training within given timescales.
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This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Person
Education:
Essential:
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HND level or equivalent experience of critical thinking
Desirable:
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A relevant qualification in fundraising/marketing or equivalent in a relevant discipline (communications, sales).
Experience:
Essential:
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Proven track record of success in securing significant major gifts (5-6 figures) from high-net-worth individuals.
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Minimum 3 years of experience in high-value fundraising.
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Demonstrated ability to build and maintain strong, long-term relationships with high-net-worth individuals.
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Exceptional interpersonal, communication, and presentation skills.
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Strong strategic planning, analytical, and problem-solving skills
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Strong understanding of fundraising best practices and regulatory requirements.
Desirable:
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Experience of managing budgets for projects and campaigns.
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Knowledge of fundraising databases and CRM systems and Salesforce in particular.
Skills/ Abilities:
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A proven fundraiser who can inspire, influence and deliver results
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Strong negotiation and influencing skills, particularly in securing philanthropic support and building partnerships
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Excellent interpersonal skills to build strong and collaborative relationships with internal and external stakeholders
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Excellent and passionate written and verbal communication skills
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Highly organised and able to manage competing priorities
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Strong financial literacy, including experience managing budgets, tracking performance and forecasting income
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Able to analyse complex situations, identify challenges, and make sound, data-driven decisions
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A high level of emotional intelligence
Christian Commitment:
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The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values.
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Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
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A responsibility to ensure a safe environment in which CAP services can be delivered.
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Identifying children and adults where there may be safeguarding concerns.
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Following the CAP Safeguarding policy in addressing any concerns appropriately.
The client requests no contact from agencies or media sales.
We are looking for an experienced, motivated fundraising professional to oversee corporate partnerships and individual giving, embedding the corporate and individual giving journey into all aspects of ERIC’s communications, and broadening the charity’s approach to donor stewardship to treat all service users and website visitors as future donors. You will also oversee all ERIC’s external and internal communications including our website, social media and PR.
As part of ERIC’s Senior Leadership Team, you will contribute to strategic planning, policy and decision-making across the whole organisation. This role provides strategic and operational leadership for ERIC’s fundraising and communications team. You will play a pivotal role in maximising supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting ERIC.
As Head of Fundraising and Communications, and a Senior leadership team member you will be responsible for implementing ERIC’s overall strategy. Our primary strategic objective in this area is to build our corporate and individual donor base, and you will use user data, stewardship strategy, website user experience, social media, segmented email and online service design to deliver this.
You will work closely with the CEO and provide effective line-management for two staff, and you will work with contractors and freelancers who provide social media support, videography and web development services etc.
ERIC’s reputation is built on providing families and professionals with health information that is accurate, up-to-date, clearly written and accessible. You will work with our team of qualified and experienced staff to ensure that robust systems are in place for checking and approving all the health information that ERIC publishes.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, ERIC offers a range of benefits to support the wellbeing of our employees. These include:
- 25 days of annual leave (plus 8 days paid public holidays per year), rising one day per year as a long service reward up to a max of 5 days.
- Employee Assistance Programme and access to wellbeing resources
- 3% Employer Pension contribution
- Living Wage Accredited Employer
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital training programmes and other training as required by the role.
To get everyone talking about good bladder & and bowel health from birth and taking action that supports children and families.
The client requests no contact from agencies or media sales.
Camcycle is a bold and influential cycle advocacy charity. Our Communications Officer is responsible for delivering clear, compelling and consistent print, digital and in-person communications to support Camcycle’s campaign work and engage with our varied audiences. They will help to secure and grow our charity’s position as a knowledgeable, trusted voice on local transport, as well as amplifying the voices of local cyclists and potential cyclists across the region.
Building on Camcycle’s 30 years of campaigning expertise and community engagement, the role holder will help to build our archive of local transport knowledge and best practice, collating resources that empower community activists to successfully achieve better walking, cycling and public spaces in their neighbourhoods. They will provide an essential link between grassroots groups and transport decision-makers, helping local people make their voices heard in public meetings and consultations. They will also ensure that cycling policies and infrastructure respond to the existing needs of Cambridgeshire’s communities while being ready for a growing region and a more sustainable, equitable future.
Responsibilities include:
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Planning and executing compelling communications campaigns that inspire others and enable them to take action.
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Building and maintaining relationships with stakeholders including media outlets, creative agencies and suppliers, officers, councillors, community groups and Camcycle members.
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Leading on the redevelopment of the Camcycle website and production of online content including managing our social media channels.
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Developing Camcycle’s profile through media interviews, columns and statements, and working with the team to produce our quarterly magazine.
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Managing weekly email updates to Camcycle members and providing support for member recruitment, fundraising and occasional events.
Your skills and experience:
You will have several years’ experience in marketing or communications in a professional and/or voluntary capacity and an excellent understanding of what motivates people to take action.
With excellent written and spoken communication skills, you will be able to craft compelling copy for a range of audiences and summarise complex subject matter into accessible content which drives supporter engagement and response. Whatever your existing level of experience around sustainable transport advocacy, you’ll be keen to learn and grow in your role as a confident spokesperson for the needs and benefits of cycling.
You’ll have experience using design software such as Adobe Suite or Canva to produce content for print and digital materials, and be bursting with creative ideas about how Camcycle could grow its audience on our social media channels. You’ll be confident speaking in public meetings and on the radio or TV, as well as interviewing local cyclists about their experiences and pitching ideas for organisational improvements and strategies to the staff team and board of trustees.
How to apply:
Please send your CV and a supporting statement to the email address on our Work With Us webpage by 11.59pm on Monday 12 January, 2026. Interviews will begin w/c Monday 26 January.
Camcycle works for more, better and safer cycling for all ages and abilities in and around the Cambridge region.


The client requests no contact from agencies or media sales.
Are you organised, with excellent communication skills, attention to detail and passionate about making a difference?
Stories and impact sit at the heart of what we do at Horatio’s Garden. After the devastating blow of a spinal injury, the future can seem bleak. Horatio’s Garden creates beautiful vibrant gardens outside the starkness of NHS spinal injury centres. Places where people can begin to find connection, enjoyment and peace. We are here to open up the possibility that, in spite of everything, life can go on.
We are looking for a Stories and Impact Assistant to help us share the transformative difference our work makes for people with spinal injuries, their families and NHS staff.
This new role will be responsible for how we create and maintain the best processes to manage the powerful stories from people in our gardens and the impact data we collect. You will create a new stories and impact hub to effectively support our communications and fundraising work. You will also help to organise, input, collect and create content and evidence that can be adapted for different uses.
This role would suit someone looking to start or build their career in the communications or impact field or charity sector. It is a one-year fixed term role with training and development opportunities funded by philanthropic organisation the Rank Foundation.
Key details
- Based near Salisbury, Wiltshire (some hybrid working possible)
- Salary £24,479
- Full time, fixed term
- Reporting to Communications Manager
- Application deadline: Monday 19 January
- Initial interviews: W/C 2 February
- Start date: April 2026
Purpose of role
Stories and impact sit at the heart of what we do at Horatio’s Garden.
This pivotal new role will help us maximise these pillars to support the ambitious fundraising and brand growth in our five-year plan to complete gardens at all NHS spinal injury centres so we can be there for everyone who needs us.
The Stories and Impact Assistant will be responsible for how we create and manage the best processes to amplify powerful stories of people with spinal injuries, their families and NHS staff across our fundraising and communications work.
The role will create a new stories and impact evidence hub that will support how our impact and data gathering evidence is best used for funders, supporters and other key stakeholders to understand what life is like after a spinal injury and the transformative effect of our gardens.
You will have some opportunity to travel to the charity’s gardens and meet people with spinal injuries, volunteers and staff.
Funding
This is a one-year fixed term role funded by the Rank Foundation, a philanthropic organisation which encourages and develops leadership and promotes enterprise and innovation. It is part of the Rank Foundation’s Time to Shine, a leadership programme which offers a 12-month role alongside training and development opportunities. The role includes mandatory training days held by the Rank Foundation that will require travel and possible overnight stays.
It would suit someone looking to start or build their career in the communications or impact field or charity sector. The final job offer is subject to approval of the chosen candidate by the Rank Foundation.
Main duties
- Liaise with organisational teams across fundraising and communications to best understand how stories, impact data and published evidence are needed and used across the organisation.
- Design and maintain robust systems and processes to manage our complex database of stories and impact data from each of the gardens and track their use to ensure we’re making the best of their potential across our fundraising, channels and events.
- Make sure all content is accessible and adapted for different written and digital platforms.
- Comply with GDPR regulations, safeguarding and best practice (training is provided as needed) to make sure our system is safe but also supportive to individual needs.
- Help to manage the library of our digital assets like photos and videos, ensuring the team have access to the most impactful content for their needs.
- Work closely with the Senior Impact Researcher to support the organisation and management of data and scientific evidence, for example patient questionnaires and counting garden use.
- Respond to briefs from the team to gather impact reports featuring individual stories to share with internal and external stakeholders.
General duties
- Support the wider team with administrative duties that support the smooth running of the organisation.
- Actively contribute to team and all staff meetings.
Skills required
- Excellent written and verbal communication skills with attention to detail.
- Discretion in dealing with sensitive and confidential information.
- Strong organisational skills and the ability to manage a diverse workload.
- Good IT and software skills and willingness to learn.
- Ability to work as a self-starter, using your own initiative.
- Flexible, can-do attitude, with the ability to remain calm and professional when under pressure.
- Basic digital software knowledge including design and film editing would be desirable – and we can support this with additional training.
We are looking for someone who has:
- The ability to take initiative and be a self-starter, working independently as well as part of a team.
- Strong administrative skills and organisational abilities.
- Ability to engage and build relationships with a wide range of stakeholders.
- A willingness to learn new skills and to develop existing skills.
- A positive, can-do and resilient attitude.
- Passion for the charity sector.
- Understanding of best practice with relation to consent processes and data protection – and we can support this with additional training.
Horatio’s Garden is keen to promote training and opportunities, and we will support the candidate to attend relevant training courses where a need can be demonstrated and to make the most of any opportunities to learn additional skills.
We are an equal opportunities employer and welcome applications from all sectors of society. Please note that this role will involve occasional out-of-hours working (including evenings and weekends).
How to apply
Please read the full job description before applying. Please submit your CV and cover letter (no more than two sides of A4) outlining why you are suited to the role to Alex Geaney, Communications Manager. Please note that applications will not be considered without a cover letter.
The closing date for applications is Monday 19 January 2026. Interviews will take place w/c 2 February, with the role starting in April 2026. We may close the applications earlier if a suitable candidate is found. We look forward to receiving your application.
Please read the full job description before applying. Please submit your CV and cover letter (no more than two sides of A4) outlining why you are suited to the role to Alex Geaney, Communications Manager. Please note that applications will not be considered without a cover letter.
The client requests no contact from agencies or media sales.
Head of Digital
Location: Hybrid (London-based, 2 days per week in office)
Contract: Full time
Salary: £55,000–£60,000 (depending on experience)
A well-established international charity is seeking an experienced Head of Digital to lead its digital strategy and transformation at a pivotal moment of growth.
This organisation works globally with governments, civil society and communities to improve outcomes for children and families. With an ambitious long-term vision and strong evidence-led approach, it is investing in digital to increase impact, engagement and income.
The Role
As Head of Digital, you will define and deliver an organisation-wide digital strategy that supports brand engagement, fundraising and advocacy. Acting as the senior digital specialist, you will influence leaders across communications, fundraising and operations, and ensure digital best practice is embedded throughout the organisation.
You will oversee digital communications, supporter journeys, digital fundraising, data and insight, and the ongoing development of the organisation’s digital ecosystem.
Key Responsibilities
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Develop and lead a forward-looking digital strategy aligned to organisational objectives
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Act as a trusted adviser to senior leaders on digital innovation, emerging technologies and opportunities
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Oversee website performance, UX, SEO, accessibility and security
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Lead multi-channel digital content and social media strategy
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Drive digital fundraising growth through performance marketing, email, automation and optimisation
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Design and improve supporter journeys to increase engagement, retention and lifetime value
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Lead paid media strategy across social, search and display
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Establish robust digital governance, compliance and data protection standards
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Build a strong culture of insight, testing and continuous improvement through analytics
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Manage external digital agencies and suppliers
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Line-manage and develop a small in-house digital and creative team
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Build digital confidence and capability across the wider organisation
About You
You will be a strategic and collaborative digital leader with a strong track record of delivering results in a mission-driven environment.
Essential experience and skills:
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Significant experience leading digital strategy, marketing or transformation
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Strong technical understanding of web platforms, CRM systems, analytics and digital advertising
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Proven success in driving digital income growth and high-performing supporter journeys
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Excellent communication and influencing skills, including with senior stakeholders
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Experience leading digital change across complex organisations
Desirable:
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Experience working in international or multi-market contexts
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Familiarity with AI-driven marketing and emerging technologies
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Experience managing creative or multidisciplinary digital teams
Values & Culture
The organisation is committed to accessibility, inclusion and ethical digital practice. Safeguarding, equality, diversity and respect are central to how it works, and all staff are expected to uphold these principles.
Benefits
You’ll join a values-driven organisation with a supportive culture, strong commitment to learning and development, and a competitive benefits package.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
The Director of Communications is an exciting new leadership role with ambitious charity that is working to tackle the challenge of physical inactivity and inequalities in access to options to be active. You will be contributing to improving the health outcomes and lives of the people of Lincolnshire.
Working closely with the CEO and senior leadership team, this role will lead our strategic communications approach - shaping powerful narratives that articulate impact, influence system-level change and champion the role of physical activity in tackling inequalities across Lincolnshire.
The role has the following core purpose:
- Set and lead the organisation’s strategic communications approach, ensuring audiences are clearly defined, understood, and engaged.
- Shape and govern the organisation and sector narrative, using communications to articulate impact and create advocacy for inclusive systemic change around physical activity.
- Develop and oversee system-wide communications strategies, fostering collaboration and change at scale through cross-sector partnerships.
- Lead strategic stakeholder stewardship, building and maintaining long-term relationships that influence system-level change and galvanise system partners around a shared narrative.
- Drive monitoring, evaluation, and learning (MEL) for communications, using data and insights to demonstrate impact and inform future direction.
- Provide inclusive leadership, inspiring and developing the communications team, being a senior leader in the organisation, embedding a values-driven, learning culture.
The role will enhance the positioning of the organisation and the wider impact of physical activity, through clear and compelling messages and storytelling.
You will need an exceptional ability to translate complex insight into clear strategic messaging, identify opportunities for influence, and create system-wide approaches to communications that drive meaningful change. You will be proactive, innovative and able to respond quickly and appropriately in a shifting environment.
You will bring extensive experience in senior level stakeholder engagement and stewardship, nurturing and developing relationships that enable Active Lincolnshire to further influence opportunities to shift the system and make a difference in tackling the inequalities that exist.
You will have the ability to influence and advocate. Using your excellent communication skills, combined with insight you will create deep and meaningful narratives championing the physical activity sector, the benefits of being active and the contribution it makes to wider community and economic opportunities and to promote the options to be active in the county.
An outcome focused approach is key, ensuring there are robust measures in place to understand and evaluate the impact of our work.
Reward Package:
- Circa. £50,000 per annum depending on experience
- 25 days annual leave, plus all bank holidays and 3 days during the Christmas week (Total c.36 days per annum).
- ‘Celebration day’; additional day for an occasion / birthday / event (subject to annual review)
- Westfield Health private healthcare
- Cycle to work scheme
- Flexible working approach
- Time to be active in the working week
- Team away days
- Personal development and training opportunities
- Time in the working week to volunteer
- Employer contribution pension scheme
- Employee wellbeing policy
- Contribution to making a difference to the lives of people in Lincolnshire
Deadline for applications is Sunday 18 January 2026
Interviews will be held at the Active Lincolnshire office in Lincoln the week commencing Monday 26 January.
More people, more active, more often
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we’re looking for
We’re looking for an exceptional Director of Fundraising and Communication who will lead our fundraising and communications with vision and purpose, helping us grow our reach, deepen our impact and amplify our voice. You’ll be joining a people-centred, mission-driven team, united by a shared commitment to making a meaningful difference. At a time when vulnerable young people face increasing challenges, our work has never been more urgent. If you’re motivated by impact and driven by purpose, this is a good opportunity to contribute to lasting change.
You will be stepping into a well-established and highly effective organisation, but one that remains energised by innovation and continuous improvement. We actively welcome fresh thinking and new approaches that help us evolve and enhance our work.
What will you do?
This is a pivotal moment to join JET as we build on fourteen years of impact and enter a new chapter in our journey. We have ambitious plans to expand our reach and influence, and we’re seeking someone who can help us strengthen our funding base and sharpen our message.
Reporting directly to the CEO, you will lead and develop our fundraising team, shaping a cross-stream strategy and an integrated communications plan. You’ll be responsible for setting the strategic direction for fundraising, communications and events across the organisation. By doing so you will raise JET’s national profile, grow our supporter base and significantly increase income to support programme expansion.
You’ll bring strong experience across multiple fundraising streams, with a proven track record of securing significant multi-year funding and building lasting relationships with funders—both individuals and organisations. Alongside leading our fundraising efforts, you’ll take ownership of our brand, ensuring clarity and consistency in our messaging, helping partners tell our story, and securing positive media coverage.
You’ll lead the development of campaigns, fundraising and marketing activities, and digital engagement that not only enhance our national profile but also drive supporter engagement and income growth.
This is a home-based role, with travel required to and within the regions where we operate, including attendance at key events.
About you
You will provide strategic leadership across fundraising, communications, marketing and events. Your work will be closely aligned with JET’s five-year strategy, enabling continued growth in funding and programme delivery.
You’ll bring a wealth of experience in leading fundraising and communications at a strategic level, with a strong understanding of the sector and a track record of securing and sustaining major gifts and partnerships. You’ll be adept at managing integrated campaigns across multiple channels and growing income through sustainable funding models.
Your leadership style will be collaborative and empowering, with the ability to build high-performing teams and foster a culture of accountability and innovation. You’ll be a confident communicator, able to inspire and influence, with excellent relationship-building skills and a strategic mindset.
Above all, you’ll be passionate about JET’s mission to empower young people facing adversity. You’ll be a credible ambassador, committed to equality, diversity and inclusion and driven by the desire to make a meaningful difference.
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
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Flexible working
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Enhanced annual leave
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Homeworking allowance
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Occupational pension scheme
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Occupational sickness scheme
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Special paid leave provision
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Enhanced family leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
Applications will be reviewed on an ongoing basis. The advert will close on Friday 16 January 2026 at [23:30] but may close earlier if a suitable candidate is found, so we encourage early applications.
Provisional Interview Process
Stage 1
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First interview: Online interview
Stage 2
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Online Workshop and fireside chat
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Face-to-face interview with presentation in London
Questions?
Contact us through our website.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.
As part of our recruitment process, we want to make clear that we are not able to offer visa sponsorship for this position.
Please note that the interview process outlined above is provisional and may be subject to change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
The Great Friendship Project is an award-winning organisation tackling loneliness through research-informed community programmes, campaigns, and partnerships.
We design and deliver social interventions that help people build real-world friendships, strengthen social confidence, and rise out of loneliness.
Over the past four years, we have delivered hundreds of community activities, partnered with major brands and public institutions, contributed to national research and policy conversations, and built a highly engaged community of tens of thousands of young adults.
We are now entering a critical next phase of growth, strengthening our foundations in preparation for wider national expansion.
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THE ROLE
This new Programmes & Operations Coordinator role will act as the central operational lead for day-to-day delivery.
You’ll take ownership of systems, operations, volunteer coordination, and delivery logistics, while working closely with the Founder across areas such as community activity, growth planning, partnerships, and fundraising.
As a growing organisation, this is a broad, hands-on role with scope to help shape systems, processes, and ways of working as we grow.
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OPERATIONS
- Planning & Scheduling - Develop and maintain operational plans, timelines, systems, and delivery schedules to support effective coordination across the organisation
- Process Development - Establish and maintain clear processes for tracking tasks, deadlines, risks, outputs, and learning
- Documentation - Develop and maintain scalable documentation, playbooks, and operational processes to strengthen organisational readiness for growth
- Systems Management - Build, refine, and maintain digital tools, databases, and shared filing systems to improve coordination, visibility, and efficiency
- Financial Administration - Support basic financial processes, including processing invoices, tracking expenses, and supporting grant-related financial reporting
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PROGRAMME DELIVERY
- Delivery Oversight - Support the delivery of community programmes, campaigns, and pilots, ensuring quality, safeguarding, and consistency
- Programme Logistics - Coordinate venues, volunteers, partners, and programme materials to ensure smooth delivery
- Participant Communications - Lead day-to-day communications with participants and community members, acting as a clear and reliable point of contact
- Community Development - Develop and refine induction, member contact, and retention processes to support a welcoming and inclusive community
- Impact Tracking - Support evaluation, feedback collection, and continuous improvement across programmes
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VOLUNTEER MANAGEMENT
- Recruitment & Onboarding - Lead the recruitment and onboarding of volunteers and interns
- Volunteer Coordination - Coordinate volunteer rotas, availability, and deployment across programmes and act as the primary day-to-day point of contact for volunteers
- Training & Development - Support volunteer training, shadowing, and development plans
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FUNDRAISING & GROWTH SUPPORT
- Business Development - Support the identification of new partners and assist with building and maintaining relationships, including day-to-day coordination
- Grant Writing - Assist with grant applications, funding research, and partnership follow-up
- Marketing & Growth - Support the development of marketing and growth plans, providing operational input and capacity planning
- Campaigns & Events - Support the delivery of national campaigns, research dissemination, and stakeholder events through coordination of logistics, volunteers, and internal systems
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WHO YOU ARE
- Reliable & Adaptable - You are proactive and can prioritise effectively in a fast-moving environment
- Problem Solver - You have strong organisational skills and a sharp eye for detail
- Great Communicator - You are comfortable with public speaking and talking to everyone from community members to trustees and partners
- The Sherpa - You have experience coordinating or leading teams, projects, or delivery activity
- Tech-Savvy - You love using digital tools (Google Workspace, Notion, Slack, Canva) to make work easier and more visible
- Flexible - You’re happy to work evenings or weekends, when required (N.B. Time Off In Lieu will be provided)
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EXPERIENCE - ESSENTIAL
- Experience in an operations, coordination, programme delivery, or project support role with responsibility for outcomes
- Experience managing multiple priorities across people, systems, and deadlines in a small or fast-moving organisation
- Confidence taking ownership, exercising judgement, and working with limited supervision
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EXPERIENCE - DESIRABLE
- Experience in a charity, community, events, or volunteer-led environment
- Experience supporting partnerships, fundraising activity, or grant applications
- Experience working closely with senior leadership or a founder
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BENEFITS
Beyond the opportunity to play a pivotal role in a growing social movement, we provide a supportive environment designed to help you thrive both personally and professionally.
- Meaningful work with real impact - Play a central role in tackling loneliness and helping people build lasting, real-world friendships
- Hybrid working - A flexible mix of office-based, community, and home-based working, with autonomy around how you structure your week
- 20 days annual leave + bank holidays + your birthday off - On top of this, you’ll also earn an extra day of annual leave every year you work with us, up-to 5 years
- Learning & development support - Opportunities to build skills across operations, programme delivery, fundraising, and leadership, with mentoring from the Founder and access to relevant training - where required
- Progression opportunities - As a growing organisation, this role is designed to grow alongside the organisation, with the potential to develop into a more senior role over time
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HOW TO APPLY
Please submit your application and CV by completing the online form via the link below.
CLOSING DATE: Wednesday 21st January @ 12pm
If you have any queries about the role or application process, you can contact us via email or use the enquiry form on our website.
The Great Friendship Project is an award-winning non-profit organisation tackling loneliness through campaigns, research and community activities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Individual Giving Officer
Salary: £30,255 - £37,732
Location: Remote with regular travel to Downton / London for meetings.
Hours: Full time, 35 hours per week
Contract: Permanent position
We have an exciting opportunity for an Individual Giving Officer (Retention) to join the Commercial Directorate at Help for Heroes and play a key role in building long-term supporter relationships that help fund life-changing support for the Armed Forces community.
About the Role
As Individual Giving Officer (Retention), you’ll sit at the heart of how Help for Heroes builds long-term, sustainable income. You’ll lead the delivery of multi-channel retention campaigns and fundraising appeals that strengthen supporter relationships, increase lifetime value and ensure our supporters feel valued, informed and inspired to continue their support.
You’ll own retention activity across cash giving, lottery and regular giving - shaping campaigns from idea through to delivery, optimisation and evaluation. Using insight and performance data to continually refine supporter journeys, test new approaches and ensure every communication adds value to the supporter experience.
Working closely with the Individual Giving Officer (Acquisition), you’ll help create a seamless journey from first gift to long-term loyalty. You’ll collaborate with colleagues and external agencies to deliver high-quality, compliant campaigns that reflect the experiences of veterans and their families.
This role offers real autonomy, variety and influence, with your work directly contributing to a strong, engaged supporter base and long-term income growth.
About You
You care deeply about the supporter experience and understand that retention is built on trust, relevance and emotional connection.
You have experience delivering direct response fundraising or engagement campaigns and enjoy seeing how insight, data and creativity come together to drive results. You’re confident managing multiple campaigns, working with stakeholders and suppliers, and motivated by continuous improvement.
You’ll thrive in this role if you:
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Love building long-term supporter relationships
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Enjoy taking ownership and seeing campaigns through end to end
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Use insight and analysis to inform decisions and improve performance
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Are organised, detail-focused and calm under pressure
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Value collaboration and shared success
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Care about delivering work that is compliant, ethical and supporter-first
About the Team
You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful, engaging experiences that inspire long-term support.
Working closely with colleagues across the organisation and external agencies, the team values innovation, learning and collaboration - always keeping supporters at the heart of what we do.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
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Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 23rd January 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
Hybrid. Your work address will be our office in the Liverpool City Region. Regular in-person presence here or at partner sites, one to two days per week, is essential to this role.
As our Senior Service Designer you will lead and deliver place-based change work at Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice across a portfolio of projects. In this role, you will combine hands-on service design practice with design leadership.
You’ll be supporting the delivery of Fundamental Voices, a five-year system-change initiative from Capacity and the National Lottery Community Fund, designed to transform how children, young people and families influence the design and delivery of public services.
Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:
• Have strong hands-on user-centred design skills across the full design lifecycle, including discovery, definition, prototyping, and testing
• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate
• Support clients and partners to navigate uncertainty, identify strategic choices and make informed decisions in complex environments.
• Have experience supporting colleagues or partners to build confidence and capability in service design and co-production approaches.
See our job pack for a full job description.
What we need
• Strong hands-on service design skills across discovery, definition, prototyping, and testing, with the ability to
translate insight into tangible concepts.
• Ability to lead and communicate design strategy across teams, organisations, and portfolios, ensuring
alignment with organisational vision and system-change goals.
• Experience delivering design and co-production with children, young people, families, or other marginalised groups.
• Experience leading or influencing design practice across multiple projects or portfolios.
• Experience applying user-centred and participatory design methods to system-change initiatives.
See our job pack for a full person specification.
The extras
• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
• 2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to 6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).
To Apply
For further information please visit our portal via the apply button, where you can download our job pack and apply!
Closing date Midnight, Sunday 18th January 25.


