Charity operations manager jobs
Do you want to make a real difference to carers and their families at a critical time?
We are seeking a dedicated and organised Wellbeing Worker to become a vital part of our Hospital to Home Team. We provide a highly valued service to unpaid family and friend carers where they or the person they care for are a patient in hospital. The team work across 5 Acute and 7 community hospitals serving the residents of West Sussex.
You will focus on and play a vital role in our Support at Home after Hospital (SaHaH) service, providing time-limited, information, emotional support and access to practical assistance to eligible carers following discharge, helping them feel confident and connected during the move home.
Alongside SaHaH, you’ll spend a limited portion of your week offering guidance to carers during their hospital journey—primarily via phone—working collaboratively with NHS staff and partner organisations to ensure carers are included and informed.
You will have excellent problem-solving skills, be able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems. You will be a natural communicator with excellent administrative skills and a strong attention to detail.
Enjoy a flexible hybrid role, blending remote work with in-person meetings and events across West Sussex including on-site in Hospitals on occasions.
Come and be part of a compassionate, values led team helping carers feel less isolated, more confident, and better connected to the help they need.
The role is a Fixed Term Contract to June 2027, with a potential extension until June 2028.
Interview Date 3 February 2026.
Key Role Summary
Carer Support at Home after Hospital: Following hospital discharge, provide support to carers for up to six weeks. Identify priorities and help to put in place services and support to assist the transition home.
Carer Support in Hospital: Regularly provide telephone support to a small number of carers where they, or the person they care for, is a patient in hospital.
Information & Guidance: Help carers navigate health and social care systems, connect with teams and other services to access appropriate support.
Practical Support: Where required co-ordinate volunteer support, including a home risk assessment, or undertake applications for a grant to support the carer with short-term practical tasks.
Partnerships: Work collaboratively with Carer Support teams, health, social care and voluntary sector partners, seeking opportunities to work together to enhance support available to carers during and after hospital discharge.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.
Employee Benefits
Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
Values we are looking for in candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you!
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered.
The client requests no contact from agencies or media sales.
The time commitment will be approximately 20 panel sessions per year, with a payment rate of £500 per panel, plus reasonable expenses incurred. Attendance at 2 training sessions per year is required and travel expenses will be covered. Panel sessions are held online.
PACT is one of the UK’s leading independent adoption charities, placing children with secure and loving families and supporting them with specialist therapeutic support.
Our external Adoption Panel Members play a vital role at PACT by carefully considering applications from those wishing to become adoptive parents. We are currently seeking an independent Adoption Panel Chair, to lead our online panel in making fair, informed recommendation outcomes to a high quality standard.
You will bring an understanding of the adoption process, gained from professional or personal experience, and will be competently skilled in chairing complex meetings. You’ll be capable of facilitating active participation and ensure the panel operates within a clear regulatory and policy framework.
With an awareness of the richness of different kinds of families and their potential for meeting children/s needs, we would love to hear from you if you can bring different experiences, knowledge and perspectives to our panel member group.
We are actively working to ensure that equality and inclusion is embedded in everything that we do. It is central to our work with vulnerable children and families, and championed by our community. However, we know there is more we can do. We want to do all we can for our service users, and we want everyone at PACT to feel a sense of belonging. To support this aim, we are working proactively to develop a panel member group that it is representative of our diverse service users (both current and prospective), volunteer community and our wider eco-system. We also know the value of having panel members who champion inclusive values and bring a wide variety of perspectives to our organisation. We welcome people of all ages, backgrounds, cultures and experience to apply for this role.
If you would like to arrange an informal discussion about the role, please visit our website to find contact details for our Panel Advisor.
If you believe you can contribute to the skills and diversity of our panel as Independent Adoption Panel Chair, then visit our website to apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you!
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Closing date for applications: 9am, Fri 30 January 2026
Interviews will be held on: Wednesday 18 February 2026
Other roles you may have experience of could include: Independent Adoption Panel, Adoption Panel Member, Adoption Panel Representative, Adoption Panel Chair, Adoption Panel Vice Chair, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your role
We are seeking an Impact & Partnerships Coordinator to support Design for Good’s programme and project initiatives. We’re looking for someone who believes deeply in our mission and brings energy, strong project administration skills, and a genuine commitment to social and environmental impact.
You will work closely with project teams, programme staff and senior management to help deliver our impact and partnership strategy, providing essential coordination and administrative support across our innovation projects and global collaborations.
Our working environment is informal, multilingual and team-oriented, with a strong emphasis on learning, ownership and initiative. This role offers the opportunity to engage with an inspiring international network and support the delivery of impact-driven programmes that improve life through design.
You will work closely with the Impact & Partnerships Lead on day-to-day delivery and report to the Managing Director of Design for Good.
Key requirements
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3+ years’ experience in project coordination, project administration, PMO or a similar role.
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Degree in a relevant field preferred but not required.
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Excellent written and spoken English; additional languages are a plus.
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Strong organisational skills and attention to detail, with the ability to prioritise and meet deadlines.
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Comfortable working independently within a remote, international team.
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Able to manage multiple priorities across impact projects.
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Proactive, with strong ownership, follow-through and a practical mindset.
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Curious and people-oriented, able to build relationships across partners and collaborators.
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Passionate about designing for good and improving lives through inclusive, thoughtful work.
Key responsibilities
Programme governance
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Provide administrative support to ensure smooth project execution and effective use of collaboration platforms.
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Schedule meetings across time zones with clear communication and calendar management.
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Take concise meeting minutes and capture key decisions and actions.
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Prepare clear recap emails summarising discussions and next steps.
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Support the coordination of online and in-person events.
Impact reporting
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Support impact reporting for annual reviews, presentations and briefings.
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Contribute ideas to strengthen implementation and maximise impact.
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Maintain and update impact dashboards.
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Help translate survey outcomes into clear insights.
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Support reflection moments with partners to strengthen project initiatives.
Partnerships coordination
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Support coordination and stewardship of partnerships across NGOs, corporates, mentors and designers.
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Assist with onboarding new alliance members and coordinating partner agreements.
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Track project plans, risks and progress; prepare status updates.
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Manage project documentation to ensure materials are organised and accessible.
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Maintain project trackers using tools like Excel, Notion or similar.
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Carry out due-diligence checks for prospective partners.
Preferred skills and qualifications
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Strong written and verbal communication skills.
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Comfortable working with impact data.
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Ability to work across cultures, geographies and sectors.
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Strong teamwork skills in a diverse, global setting.
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Proficiency with tools such as Microsoft Office, Notion, Miro and Moodle.
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Ability to manage multiple tasks in a fast-paced environment.
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Strong time-management skills and reliability.
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Passion for social and environmental impact; experience in the non-profit or charity sector is a plus.
*Must be UK based to apply
Design for Good builds, trains and focuses a passionate global creative community to design direct and lasting impact for the United Nations’ SDGs.
The client requests no contact from agencies or media sales.
The Role
The Blagrave Trust is looking to appoint a Head of Finance, who will play a critical leadership role in helping us reimagine how resources can be stewarded in creative and values led ways that advance social justice for young people. The role is offered as a permanent contract, hybrid, with one day in our office in London, Birmingham or Portsmouth per week.
Who We Are
The Blagrave Trust holds around £40m in investments, which, alongside other income, funds our work and grant making. We are ambitious about putting our full asset base to work for our mission, championing transparency in stewardship and inviting learning and input from our communities. As we enter our next chapter, the Head of Finance will be instrumental in embedding mission first finance across strategy, governance and practice.
Key Responsibilities
As the Trust’s senior finance professional and a key member of the leadership team, you will set and deliver the financial strategy, ensure robust controls and compliance, and translate financial insight into mission driven decisions.
- You will provide financial stewardship that aligns with Blagrave’s strategy, ensuring all our financial assets and providers are aligned to our mission.
- You will take our learning and understanding externally, to values aligned finance forums, peer networks and into the conversation around shifting power to best serve missions.
- To support this endeavour, on the day-to-day you’ll lead planning, budgeting, forecasting, scenario planning and cash flow, oversee statutory accounts and audit (UK Charity SORP), and provide clear reporting to the Board and Finance & Investment Committee.
Person Specification
We’re looking for a qualified accountant (ACA/ACCA/CIMA or equivalent) with substantial senior level experience, ideally in a foundation, charity or mission driven organisation.
- You’ll bring a proven track record in strategic financial planning, risk management and governance, fluency in charity accounting and excellent communication skills to support and challenge non-financial colleagues.
- Experience of endowment management / investment oversight and long-term capital strategy is important,
- Alongside the curiosity and courage to push boundaries in responsible, regenerative and climate conscious finance.
How to Apply
We are partnering with Doing Good Recruitment on this campaign. Please click apply to see the job pack and next steps on their site.
Blagrave is a disability friendly employer, do contact Tristan at Doing Good Recruitment, if you have any questions or would like to receive this document in a different format.
We also actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, but if you meet most, we encourage you to apply.
We believe that the organisations and people, that come together to make the world a better place, deserve the very best helping hand for hiring.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.
Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Triage and Assessment Worker to join our team – helping guide children and families on their healing journey.
Position: Bounce Back for Kids (BB4K) Triage and Assessment Worker
Location: Reading with hybrid working arrangements.
Contract: Permanent full time – 37 hours per week, weekdays.
Salary range: £25,735 - £31,453 per annum
About the role:
As Triage and Assessment Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:
· being the first point of contact for families referred to our service
· conducting structured assessments to understand needs
· providing skilled practical help and advice to enable families to reach an informed decision
· presenting cases at internal triage meetings, providing clear recommendations for support pathways.
About you:
As a successful Triage and Assessment Worker, you will have experience of working directly with vulnerable families, ideally within a domestic abuse, safeguarding, or trauma-informed context. You will also have experience of case management and case presentation. With excellent interpersonal skills, you'll actively listen, build trust quickly, and communicate effectively while providing a telephone-based service.
If this sounds like you please visit our website for more information, contact details and to apply today to join a collaborative and dedicated team who are part of something truly meaningful.
We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.
Closing date: 9am, Fri 30 January 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Triage Worker, Family Triage Support, Domestic Abuse Triage Worker, Domestic Abuse Triage Support Worker, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Are you an experienced leader in homelessness or housing? We’re seeking a Head of Homeless Services to drive innovation, support our team, and shape the future of our vital Restart service.
About Resolve
Resolve supports people facing some of the most difficult challenges in life, substance misuse and homelessness. Our aim is to help individuals move towards stability and independence, building safe, positive and sustainable lives.
We deliver this through two main services. Our Restart Homeless and Rough Sleeping service provides targeted rough sleeping outreach, supported accommodation for 14 tenants and long-term guidance to help people to move forward and avoid returning to homelessness. In addition our Drug and Alcohol Treatment service, based in Welwyn Garden City and Letchworth, provides abstinence-focused, psychosocial support for people seeking recovery.
We are entering an exciting period of growth, with a refreshed brand and website, and a passionate team driving innovation across our services. We have a new strategic plan which looks to expand services, guided by our values of Trust, Passion, Partnership and Respect, to reach and help more people.
With the Government’s National Plan to End Homelessness and Welwyn Hatfield Borough Council’s new Homeless and Rough Sleeping Strategy, this is a great moment to join Resolve and help shape the future of homelessness and rough sleeper support in our community.
Purpose of the Role
The Head of Homeless Services will lead, develop and deliver all aspects of Resolve’s Restart service. You will oversee rough sleeping outreach, accommodation and intensive one-to-one support, ensuring people move towards secure housing and improved wellbeing.
This is both a strategic and hands-on role. You will inspire a dedicated team, drive service innovation, and strengthen partnerships across the sector, while ensuring high standards of care, safeguarding and compliance. Above all, you will play a key role in shaping the future of Resolve and making a lasting difference for people experiencing homelessness and substance misuse.
Salary: £35,000 – £40,000 (salary conditional on pending salary review)
Location: Hatfield, Hertfordshire (with regular travel across Welwyn Hatfield Borough and occasional travel to Letchworth)
Hours: Full-time, 40 hours per week (including a 30 minute per day paid break)
Holiday: 36 days annual leave including bank holidays
Contract Type: Permanent
Reports to: Chief Executive Officer
Key Responsibilities
- Service Leadership & Delivery
- Team Management & Development
- Organisational Leadership
- Monitoring, Evaluation & Compliance
- Partnership & External Relations
Person Specification
- Proven experience in the homelessness or housing sector.
- Confident in engaging with vulnerable individuals, including those in crisis.
- Significant team and people management experience.
- Excellent communication skills – verbal, written and interpersonal.
- Strong organisational and IT skills, including Microsoft Office, Teams and case management systems.
- A values-driven approach and commitment to equality, diversity and inclusion.
- Ability to manage day to day operations and also think ‘bigger picture’ and longer term.
Why Join Us?
This is more than a management role – it’s an opportunity to make a real and lasting difference. You will:
- Lead a passionate team at a time of growth and renewal.
- Shape and develop innovative homelessness and rough sleeping services.
- Work in a supportive, values-driven organisation in the heart of the local community.
Benefits
- Flexible working options to support a healthy work / life balance.
- An informal, friendly and supportive workplace culture.
- Access to professional clinical supervision and support, helping you develop and maintain resilience in a challenging and meaningful role.
- Free on-site parking or costs reimbursed.
- Enhanced 36 days annual leave entitlement (including bank holidays).
Creating a society where people are empowered to live their best possible lives


The client requests no contact from agencies or media sales.
Ashinaga UK is recruiting a Programme Coordinator to support the delivery of the Ashinaga Africa Initiative leadership development programme for African Scholars studying in the UK. As part of a mission-driven global organisation, the coordinator will play a key role in ensuring smooth programme operations, student support, and administrative excellence throughout the annual Scholar cycle. This role is ideal for someone who is organised, proactive, and passionate about helping young leaders thrive. The coordinator will work closely with the Programme Manager to streamline processes, support events, maintain essential systems, and strengthen the overall Scholar experience across the year.
The Ashinaga movement was founded in Japan in the 1960s and has since expanded across the globe, empowering over 120,000 orphaned youth with access to education and support to achieve their full potential. The Ashinaga Africa Initiative was launched 11 years ago with the aim of equipping future leaders for Africa through undergraduate scholarships and leadership development opportunities. Ashinaga UK is proud to be part of this global movement, contributing to the mission of transforming lives and communities through education. Our work is primarily in the UK through collaboration with university partners and donors.
Programme Coordinator
- Location: Remote. Candidates must be willing to travel regularly for programme activities and team meetings.
- Contract: Full-time, Monday to Friday with occasional work on weekends or evenings.
- Hiring Date: February 2025 (Initial 12-month contract with the possibility of renewal).
- Salary: £30,000 - £32,000 dependent on candidate’s experience.
- Pension: You will be enrolled in our Personal Pension Scheme and Ashinaga UK will match your contributions by up to 8% of your basic salary.
- Holiday allowance: 24 days per annum (pro rata - in addition to public holidays).
- Probation: The postholder will be subject to a six-month probation period.
- Right to Work: Ashinaga UK does not sponsor work visas. Applicants must already have the right to work in the UK.
- Deadline for applications: 15 January 2026. Applications will be reviewed on an ongoing basis.
Key Responsibilities
Programme Coordination & Operations
- Support the end-to-end delivery of Ashinaga UK’s annual programme cycle (including university preparation camps, inductions, monthly calls, workshops, summits, and graduation activities).
- Deliver administrative logistics, schedules, venues, travel arrangements, and programme communications.
- Coordinate speaker invitations, facilitator briefs, and session materials.
- Track Scholar attendance, progress and compliance across the year.
- Draft Scholar-facing policies to support effective delivery of the programme.
Scholar Support
- Support Scholars in their academic, personal and professional development through the AAI leadership framework, including check-ins, coaching and progress tracking.
- Assist in the development, organisation, and delivery of student support programming such as leadership events, workshops, and one-on-one coaching call logistics.
- Support Scholars as they develop their Ashinaga Proposal social impact projects.
Data & Systems Management
- Maintain programme records, databases, and reporting tools (including through our Scholar App, CRM, and internal systems).
- Support the Programme Manager in monitoring programme KPIs and documenting insights.
Communication
- Write articles, Scholar profiles, and programme updates for use on the Ashinaga UK website, newsletters, and external reports.
- Create multimedia content (photos, short videos, social media material) to showcase Scholar stories and impact
Essential qualifications, experience and skills:
- A Bachelor’s degree or equivalent experience
- Right to work in the UK
- Strong organisational and administrative skills
- Excellent attention to detail
- Ability to manage multiple priorities and meet deadlines
- Excellent communication and interpersonal skills
- Knowledge of the UK higher education system
- Ability to work independently and collaboratively
- Adaptable and comfortable in a fast-paced environment
- Values aligned with Ashinaga’s ethos, vision, and mission
- Ability to travel regularly in the UK and internationally on the rare occasion
Desired skills and experience:
- Experience working with university students or international students, especially from sub-Saharan Africa
- Experience working with or volunteering in charities or NGOs
- Experience using data management systems
- Understanding of global development and current affairs
- Passion for social impact, leadership, and African development
- French or Portuguese language efficiency is a bonus.
Competencies and mindset:
- Proactive, self-driven mindset
- Strong problem-solving skills
- Comfort with logistics and project management
- Ability to build trust and supportive relationships with Scholars
- Passion for widening access to education
Empowering orphaned youth from across the African continent with education & leadership opportunities to tackle community issues & promote development
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Junior Technical Analyst
Reporting To: Head of IT and Data Security
Location: Hybrid, working from home and our office based in West London
Salary: £35,000 per annum (pro rata for part time)
Hours of Work:
Full or Part time (Full time is 40 hours per week, inclusive of a daily 1 hour paid lunch break)
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card
Closing Date: 14th January 2026. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
Job Purpose
Operate a diverse range of technical and security systems, whilst bridging the gap and interacting directly with business teams. This is a great opportunity to begin a career in security and training will be provided on the job.
Key Responsibilities
Operating, building and configuring our systems
- To build, deploy activities and customise SaaS products
- To work on multiple products or technologies to deliver a unified service
- To manage technical processes and liaise with IT Operations Team
- To be hands-on in building and systems configuration and customisation
- To influence decisions in design and continuous improvement
- To be a safe pair of hands, working independently and reporting progress or issues at regular intervals
Supporting our Information Security Management System and Compliance
- To manage security processes
- To work on security audits and coordinate the response to findings
- To produce KPIs and documentation
- To participate in security and data protection working groups
Aligning with business requirements an customer needs
- To be aware of stakeholders and touch points in other teams
- To work with other teams to progress their technical and security responsibilities
- To work closely with the Technical Lead, Security Lead and IT Operations
- To sit on cross department operations meetings and represent the team
- To translate business requirements or feedback into options for improving our services or delivering a better user experience or bringing proposals back to the Technology Team.
- To experience working with technical and non-technical stakeholders
- To experience sizing and prioritising work
- Works in accordance with security and compliance requirements
- To integrate with the wider IT & Security and IT Operations teams, and perform duties outside core responsibilities to support them as required.
Person Specification
Essential
- Strong analytical and problem solving skills
- Excellent communication skills, both verbal and in writing
- Ability to prioritise tasks and work independently
- Working knowledge of IT best practices
- We are looking for someone with experience in, or knowledge of, one or more of the points on the list below. If you do not meet all points, we would still encourage you to apply:
- Maintaining and supporting a cloud environment (we use AWS)
- Experience of supporting business-critical IT infrastructure
- Support and management of devices and device management solutions
- Security best practices (e.g. CE+)
- Identify and access management (e.g. Google SSO)
- System administration of business SaaS platforms, e.g. Salesforce, Atlassian, Google Workspace
- Coding in a commercial environment, or demonstrable personal coding projects
Desirable
- University degree or equivalent experience
- Exposure to ITIL
- Knowledge of ISO 27001 and CyberEssentials+
- Knowledge of Data Protection Act 2018/UK GDPR
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
The client requests no contact from agencies or media sales.
Sahir (formerly Sahir House) is the oldest continuously operating LGBTQ+ charity in the Liverpool City Region. We are dedicated to fostering a brighter, healthier future for our communities.
We provide practical and emotional support, camaraderie and connection to:
- LGBTQ+ people
- All people living with or affected by HIV
We actively confront injustice, combat discrimination, and address inequalities. By campaigning, we strive to create a fairer and more equitable society for those we serve. Our work is insight and data-driven and our programmes are co-developed with those we serve.
What It Is Like to Work at Sahir
We want people to enjoy working at Sahir and to feel supported, valued and able to thrive. As a health and wellbeing charity, we place strong emphasis on staff wellbeing, reflective practice and work life balance.
We offer a friendly, inclusive and supportive working environment, with access to regular supervision, training and development. Staff are encouraged to build their skills, confidence and experience in ways that support both personal growth and long-term career development.
About the Role
This is a community facing role focused primarily on delivering facilitated LGBTQ+ peer support groups and wider community engagement activity. You will create and sustain safe, inclusive spaces where LGBTQ+ people can connect, build resilience and feel heard.
Alongside regular peer support delivery, you will support outreach, workshops and project specific activity in response to community need and strategic priorities. The role includes active promotion of groups and proactive engagement with under-represented and marginalised LGBTQ+ communities.
What We Are Looking For
We are looking for someone who brings:
- A genuine commitment to LGBTQ+ wellbeing and community empowerment.
- Experience of facilitating groups, engagement or community activity, or transferable experience that demonstrates these skills.
- Strong communication and relationship building skills.
- A willingness to work some evenings and occasional weekends.
- A relevant qualification at NVQ Level 3 or above in social work, health, education or similar is desirable, but equivalent experience and a commitment to learning are equally valued.
We are particularly keen to receive applications from people with lived experience of the issues affecting LGBTQ+ communities, and from those whose voices are under-represented within the sector.
Equality, Inclusion and Accessibility
Sahir is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of race, ethnicity, gender identity, disability, religion or belief, sexual orientation or age.
Lived experience is valued at Sahir, but it is not a requirement. We are interested in people who share our values and want to contribute positively to our communities.
You do not need to meet every requirement listed to apply. If you feel aligned with our values and excited by the role, we encourage you to apply.
We are happy to discuss reasonable adjustments at any stage of the recruitment process.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
The client requests no contact from agencies or media sales.
About the Organisation
This independent charitable foundation that works in partnership with local charities and community-led organisations. Through funding, connection and practical support, they help communities thrive and create lasting social change across England and Wales.
The Role
Contract: Full-time, 35 hours per week
Term: Fixed-term until January 2027
Salary: £32,657 per annum
Location: London (hybrid working – 2 days office-based, 3 days from home)
As the People and Culture Assistant you will play a key role in supporting the operational effectiveness of the organisation. Working within the Operations team, the postholder will provide high-quality administrative and systems support to the People and Culture function, while also ensuring the smooth day-to-day running of the London office.
Key Responsibilities
People and Culture Support
- Provide recruitment administration support, including setting up vacancies on the HR system, coordinating interviews, preparing documentation and issuing contracts
- Support onboarding by coordinating induction activities, equipment and paperwork
- Administer and maintain accurate holiday and sickness records, including reporting
- Provide general HR administration such as mail merges, employee records, surveys, reports and presentations
- Support change management processes, including salary reviews and contract changes
- Assist with leadership team meetings, including agenda preparation and minute-taking
- Coordinate training sessions, room bookings and catering
- Support learning and development administration, including maintaining the Learning Management System
- Assist with performance management processes, communications and reporting
- Update and maintain HR policies and the employee handbook in line with legislation
- Support benefits administration, including pension, medical insurance and employee assistance programmes
- Undertake other reasonable duties as required
- Act as first point of contact for visitors and manage office operations on office-based days
- Support office expenses and supplier management
- Assist staff with office equipment and general office queries
- Support all-staff meetings, away days and monthly online meetings
- Maintain internal information systems to ensure easy access to documentation
- Coordinate travel, accommodation, meeting rooms and catering
- Manage security access cards and assist with general IT-related tasks
- Support health and safety procedures and maintain records
- Manage stationery, office supplies and desk-booking systems
- Undertake other reasonable administrative duties as required
Essential
- Experience using HR systems (e.g. PeopleHR, Culture Amp or similar)
- Strong IT skills, including Microsoft Office and Excel, with confidence running reports
- Excellent written and verbal communication skills
- Strong organisational and administrative skills with the ability to manage multiple priorities
- High attention to detail and effective time management
- A proactive approach with a willingness to learn and develop
- Ability to work collaboratively as part of a flexible and supportive team
- A clear commitment to Diversity, Equity, Inclusion and Belonging
- Awareness of AI tools and interest in exploring their use at work
- Experience using Zoom, Microsoft Teams and collaboration tools such as Miro
- Understanding of GDPR and basic employment law
- Knowledge of recruitment processes and HR systems
- Office management experience
- Awareness of Disability Confident principles, reasonable adjustments and inclusive recruitment
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.
The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.
This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.
This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.
Key Responsibilities
Strategy & Service Direction
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Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.
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Shape the future service model, including workforce planning, channel strategy, automation and technology.
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Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.
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Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.
Service Performance
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Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.
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Own and deliver KPIs, SLAs, performance dashboards and quality standards.
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Ensure effective processes, incident response, risk management and signposting and referral pathways.
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Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.
People, Culture and Capability
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Lead the team members across functions such as supervisors, case support, QA and training
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Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.
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Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.
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Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.
Quality, Compliance and Risk
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Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.
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Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.
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Oversee high-risk escalations, operational risk identification and mitigation.
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Ensure compliance with internal policies, such as data protection and cybersecurity.
Service Development
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Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.
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Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.
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Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.
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Drive innovation in digital service delivery and multi-channel support.
Partnerships, Impact and Growth
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Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.
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Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.
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Contribute to the expansion of the Helpline model into new geographies.
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Act as a senior ambassador for the service and organisation.
Internal Leadership and Collaboration
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Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.
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Contribute to organisational strategy, planning cycles, and Executive Team decision making.
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Lead or support cross-organisational projects where operational expertise is required.
Requirements
Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data.
Essential
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Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.
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Proven ability to scale a service, introduce new operational models and lead organisational change.
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Experience managing multi-layered teams (including volunteers), ideally across remote environments.
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Strong understanding of QA, safeguarding principles, operational risk, and compliance.
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Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.
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Exceptional people leadership, communication and stakeholder-management skills
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Experience improving processes, implementing new systems or delivering service innovation.
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High emotional intelligence with a calm, pragmatic approach to problem-solving.
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Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.
Desirable
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Understanding of cybercrime, cybersecurity, online harms or digital victimisation.
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Experience working in a charity or volunteer-powered environment.
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Experience delivering training, public speaking or representing an organisation externally.
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Experience with helpdesk systems, CRM, or telephony/triage systems
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Knowledge of trauma-informed practice.
What we offer
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Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.
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Pension scheme - 8% employer contribution to your workplace pension scheme
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Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.
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Remote working cost budget - an annual allowance to cover eligible remote working costs
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Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture.
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Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.
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Professional development - access to ad-hoc training based on your role and professional growth interests
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Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.
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Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.
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Time off for learning - request time off to pursue training or development opportunities
The client requests no contact from agencies or media sales.
Job title: Administrative Intern
Department: Executive Team
Responsible to: Governance and Executive Manager
Location: London (UK) - hybrid working
Salary: £24,444 gross per annum (London) (Pro rata for 3 months)
Working pattern: Full time, 38.5 hours per week
Duration of contract: Temporary (Mid-February to Mid-May)
Start date: As soon as possible
Are you looking for your first role or returning to work after a break?
We are looking for a friendly and reliable Administrative Intern to join our international charity team. You will be the first point of contact for the organisation, providing a welcoming and professional service to colleagues, partners and members of our global community, many of whom do not have English as their first language. You will support the smooth day-to-day running of the office by providing high-quality administrative support.
This is an entry-level role, and no previous work experience is required. We are looking for someone with a positive attitude who is a fast learner, enjoys helping others, and is keen to develop their administrative and customer service skills. You should have good telephone manners, be organised and comfortable using IT systems; experience with Google Workspace (Docs, Sheets, Calendar, Gmail) is desirable, but full training will be provided.
This is a full-time, temporary position with a hybrid working pattern (3 days in the office and 2 days working from home). If you are looking for your first role, returning to work after a break, or seeking short-term experience in office administration within a charity, this could be an excellent opportunity.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London and Berlin
- Hybrid working - We operate a generous hybrid working arrangement, and the post holder will be expected to commute to the office 2–3 days per week, with the remaining days worked from home.
- Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
- Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
- Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
- Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
- In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams.
UWC International London
- Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
- Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Cycle to Work scheme and eyecare vouchers
- Enhanced maternity and enhanced paternity leave
- Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Applications will be reviewed on a rolling basis. If you are interested, submit your application as soon as possible.
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
- Explain why you want to join UWC International.
- Provide confirmation of your eligibility to work or reside in the UK.
- Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 11.59 AM (UK time) on Tuesday, 13 January 2026
Interview and/or assessment dates:
- Interviews on Tuesday, 20 and Wednesday, 21 January 2026 (remote)
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
Key information
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week (full time)
Start date: ASAP (we are happy to work with notice periods)
Duration: Permanent
Salary: £30,025 per annum if based in London. £27,375 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.
Application deadline: 12 noon, Friday 16th January 2026
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about our work, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
The Mentoring Coordinator will contribute to upReach's mission, by helping to manage the day to day running of our professional mentoring programmes (Professional Mentoring and Ask an Expert). Professional Mentoring sees students on the upReach programme matched with a professional for a six month period, while Ask an Expert allows students to directly contact professionals for one-off conversations.
GRADUATE SCHEME SUMMARY
The Mentoring Coordinator role is part of upReach’s Future Charity Leaders Programme (FCLP). The FCLP provides you with a unique opportunity to:
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Work directly on the upReach mentoring programmes, supporting young people and professionals to form successful mentoring relationships (4 days per week), while also;
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Gaining exposure to various aspects of charity management through 6-month rotations (1 day per week).
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Receiving training in Leadership throughout, and have the opportunity to complete an apprenticeship in Leadership and Management after 18 months on the programme (in place of rotations).
The FCLP is designed either for high-calibre graduates from any university, academic subject and background - or for those with experience in the corporate world who are looking for a career change and experience in the charity sector.
CORE RESPONSIBILITIES
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities.
The Mentoring Coordinator will be responsible for ensuring that upReach’s mentoring programmes (Professional Mentoring/Ask an Expert) operate smoothly and effectively, and will report to the Volunteering Programme Manager. You will work alongside the Programmes and Partnerships teams to ensure that matches are successful, and that both mentors and mentees have a positive experience of mentoring at upReach.
1) Supporting the smooth running of mentoring programmes:
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Deliver day to day operational tasks, including making mentor and mentee matches and responding to professional/student queries received via the Mentoring inbox and the mentoring platform;
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Act as the primary point of contact for mentors/professional volunteers and students using the upReach mentoring platforms, and take action to resolve any issues raised;
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Proactively monitor the success of all mentoring relationships/interactions using mentoring platform data, identifying any concerns and taking action to resolve them;
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Develop and deliver training sessions and resources with the support of the Volunteering Programme Manager to ensure that mentors, professionals and mentees have a high-quality experience.
2) Supporting Partnerships and Programmes teams:
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Work with the Programmes team to encourage Associates to register for and participate in the mentoring programmes;
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Work in collaboration with the Programmes and Partnerships teams to help ensure that all mentoring outputs are delivered effectively and on time, and support them with reporting back to partners;
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Act as the point of contact for employer partners whose primary activity is mentoring, and provide updates on impact measurement for these partners.
3) Rotations in different areas of charity management
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As part of the FCLP programme, work on rotational projects designed to give you a greater exposure and understanding of the different areas of charity management;
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You will have a six month rotation in each of the following areas during your first 18 months on the programme: (1) Fundraising, Partnerships and Comms, (2) Operations and Strategy (3) Project and Product Management;
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Each week you will work on projects related to your current rotation (7.5 hours per week). These projects will be agreed with your Rotation Manager, in line with the learning objectives for each rotation.
4) Leadership training and development
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Participate in training every six weeks on different soft skills within Leadership through an external training provider during your initial 18 months on the programme. This training will take place through a mixture of online and face to face sessions. Training sessions will include:
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Communication
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Understanding different working styles
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Conflict Management
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Emotional Intelligence
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SKILLS AND EXPERIENCE
The ideal candidate for Mentoring Coordinator should display these skills:
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Strong communication skills, both written and verbal;
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Excellent organisational skills and the ability to prioritise a varied workload, manage competing demands and deliver to tight deadlines;
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Good problem-solving skills;
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Self-motivation and an ability to work in a small team as well as independently;
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Ability to engage and communicate confidently with stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation.
To be successful, it is anticipated that you would have experience in:
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Communicating with a variety of stakeholders, through written and verbal communication;
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Managing and prioritising a varied workload.
Team Culture & Benefits:
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave and Volunteering leave
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, which increased to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials and annual wellbeing days
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Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Diverse Roots Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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(Im)Migrants Network
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Ready to apply?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Friday 16th January at 12:00 noon.
Equal Opportunities
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
Do you enjoy building strong relationships and helping others achieve their fundraising goals?
At the Motor Neurone Disease (MND) Association, we are looking for a Relationship Fundraiser to join our team on a 10-month Fixed Term Contract. This is a fantastic opportunity where you will help strengthen connections with individuals, local businesses, and our branches and groups face-to-face across the region. This is a rewarding opportunity to make a real difference by supporting fundraisers, delivering events, and ensuring every supporter feels valued.
This is a home-based role with travel requirements across: Lancashire, Manchester and South & West Yorkshire.
Key Responsibilities:
- Develop and deliver community and local business fundraising events in your region.
- Provide a tailored supporter journey through a range quality communications including meetings, calls and emails.
- Support our branches and groups to grow income from local events, trusts, and corporates.
- Build strong relationships to maximise fundraising potential and engagement.
- Ensure funds are processed accurately and on time.
- Collaborate with the wider community team to maintain consistent processes and accurate CRM records.
- Represent the Association at events, presentations, and local media opportunities.
- Ensure all fundraising activities comply with law, best practice, and internal policies.
About You:
- Experience in community fundraising or relationship management.
- Experience coaching and motivating people.
- Confident using CRM databases with knowledge of GDPR.
- Inclusive and respectful of diverse backgrounds and perspectives.
- Passionate about inspiring supporters to reach their fundraising goals.
- Strong communication skills with tact and diplomacy.
- Excellent attention to detail across written and verbal communication.
- Track record of working to income targets.
- Ability to work evenings and weekends when required.
- Full clean driving licence.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Head of Programmes
Reporting to: Chief Executive Officer
Salary Range £45,000-£51,000
Location: London, UK (with travel)
Contract type: Permanent contract
The Democratic Progress Institute (DPI) is an independent non-governmental organisation established in consultation with international experts in conflict resolution and democratic advancement. DPI seeks to promote peace and democracy building through strengthened public dialogue and engagement.
Overall Purpose of the Position
The Head of Programmes is responsible for overseeing the implementation of the organisations’ project activities and leads the DPI Programmes team, also ensuring a close working relationship with Finance, Fundraising and Operations colleagues. The role works with the CEO on operational, fundraising, strategic and monitoring levels and also involves representing DPI at external meetings and events as needed.
Project Management
- Coordinates the day-to-day operational management of the DPI’s programmes, including the implementation of activities and financial matters– in close coordination with relevant colleagues.
- Monitors the implementation of project activities and ensures compliance with the strategic framework as well as internal procedures and policies including financial and administrative.
- Facilitates programmes and events meetings (including designing the agenda and overseeing the organisation and preparation of materials)
- Manages performance of programmes’ team both Türkiye and UK.
- Organises regular meetings with the Programmes team to ensure project plan is on -track.
- Keeps an up-to-date overview of programme delivery, reports any challenges, and suggests solutions to the CEO.
- Builds project budgets with Finance, monitors project expenditures, develops financial strategies and addresses financial challenges.
- Monitors the political and security situation in Türkiye and the wider regions, developments relating to the conflict and impact on the project.
Reporting
- Works closely with the Funding and Development Manager to ensure timely delivery and monitoring of contractual reports, including interim and final reports to donors.
- Ensures that projects are implemented and reported in a timely and qualitative manner.
· Follows up with the team and gathers the reporting of meetings.
· Oversees deliverables and performance of the M&EE and Communications consultants.
Network
- Represents and promotes DPI’s work in varied contexts and maintains relationships with external stakeholders in Türkiye and in Europe such as political party representatives.
- Builds and maintains relationships with partners and donors alongside the Funding and Development Manager when needed.
- Carries out frequent visits to Türkiye and maintains a good working knowledge of the facts on the ground when needed.
Project Development
- Translates strategy into operational objectives and develops project/fundraising proposals including concept notes and narrative project proposals in conjunction with Funding and Development Manager.
- Identifies operational developments needs and develops corresponding opportunities and initiatives.
· Supports the CEO in strategic developments related to the project.
Key Experience/Technical Competencies/Knowledge required for the position.
The successful candidate should have the following
§ A postgraduate degree in Political Science, Law, Conflict Resolution, International Relations, or a related discipline is highly desirable.
§ At least 8-10 years’ experience in project management in charity or NGO setting.
§ Experience directly managing a team including remotely.
§ Strong experience of EU funding streams, rules and regulations and knowledge of government grant processes
§ Strong organisational and planning skills.
§ Critical and strategic thinking skills.
§ Experience in research and complex information analysis.
§ Knowledge of Türkiye political situation (desirable).
§ Strong writing and oral skills in English.
§ Knowledge/experience of and commitment to peace-making/humanitarian field.
§ Understands and respects confidentiality terms.
§ Ability to manage under tight deadlines and in high-pressure environments
§ A DBS certificate is preferable.
Interpersonal Skills needed for the position
§ Multi-tasker
§ Extremely reliable
§ Flexible and able to take initiative
§ Self-learner
§ Strong team player
§ Confidentiality
Applications will be considered on a rolling basis with the final deadline set as the 19th of January 2026
The successful candidate should have the right to work in the United Kingdom
EQUAL OPPORTUNITIES
DPI is committed to Equal Opportunities and Cultural Diversity.
DPI SAFEGUARDING STATEMENT
DPI maintains zero tolerance for sexual exploitation and abuse. All employment offers are conditional upon the receipt of satisfactory references and the signing of our code of conduct with a particular focus on Protection from Sexual Exploitation and Abuse.
The client requests no contact from agencies or media sales.



