Data and insight manager jobs
This is a senior communications and public affairs role at The British Institute of Human Rights (BIHR) at a pivotal moment for human rights in the UK. You will help shape public and political narratives about the Human Rights Act, amplify lived experience, and ensure BIHR’s expertise cuts through in national debates.
You will lead BIHR’s external communications - including media, digital content, and website oversight – and support evidence‑informed policy positioning and parliamentary engagement. Working closely with colleagues across the charity, you’ll transform insights from our programmes into powerful, accessible messaging and high‑impact advocacy.
This is a fantastic opportunity to join a small but mighty team known for its expertise, credibility, and influence on human rights in everyday systems.
Please note this is not an entry‑level role.
Key Responsibilities
Please refer to the Application Pack for the full details, but below is a summary.
Communications
- Lead BIHR’s external communications strategy to ensure consistent, accessible, rights‑based messaging.
- Draft proactive and reactive press releases and media statements.
- Secure media opportunities highlighting BIHR’s work and the role of the HRA/ECHR.
- Manage the consistency and quality of website content.
- Create engaging digital content that translates complex human rights issues into clear, plain language.
- Maintain a content calendar aligned with key parliamentary, policy, and public affairs milestones.
- Track and analyse engagement data to inform strategy.
Policy Evidence, Analysis & Positioning
- Conduct policy research grounded in the HRA/ECHR framework.
- Translate lived and practitioner experience into evidence‑informed policy positions and recommendations.
- Draft high‑quality briefings, consultation responses, reports, and messaging documents.
- Horizon‑scan for risks and opportunities to protect and advance human rights.
- Maintain BIHR’s internal knowledge base on HRA/ECHR and priority policy areas.
Government & Parliamentary Engagement
- Monitor UK parliamentary activity and analyse implications for the HRA/ECHR and BIHR’s work.
- Build relationships with parliamentarians, government officials, and parliamentary offices.
- Support targeted advocacy to defend the HRA/ECHR and promote rights‑respecting law and policy.
- Represent BIHR at political and policy meetings and events.
- Ensure monitoring, evaluation, and reporting of public affairs activity.
Stakeholder Engagement & Representation
- Build and sustain partnerships with NGOs, academics, policymakers, legal professionals, civil servants, and parliamentarians.
- Represent BIHR externally and engage in sector networks.
- Communicate BIHR’s policy positions and resources clearly and effectively.
- Identify opportunities for collaboration and influence.
Other organisational requirements
- Work collaboratively as part of a small team.
- Support organisational processes and continuous improvement.
- Undertake other duties as required.
Who the Role Is Suitable For
This role is ideal for someone who brings strong communications skills, policy and advocacy experience, and a commitment to human rights as practical tools for change.
You’ll thrive if you:
- Can translate complex law and policy into accessible, compelling communications.
- Have experience engaging with parliamentarians, officials, and senior stakeholders.
- Are confident in human rights frameworks, particularly the HRA.
- Enjoy working in a small, collaborative team.
- Can manage competing priorities in a fast‑moving, politically sensitive environment.
- Live within approximately one hour of London, as regular Westminster/Whitehall meetings are expected.
Please refer to the Application Pack for a detailed Person Specification.
Applying for the role
Please click on the 'Redirect to recruiter' button (above or below) to:
- Get more information about the role, how to apply, and the selection and interview process/timing.
- Download an Application Pack and Application form (and an optional Equality & Diversity Form).
Please also note that:
- Completed application forms must be received by 10am on Wednesday 11 March 2026; we regret that late applications will not be considered.
- You should not submit a CV and cover letter instead of using the application form; such applications will also not be considered.
Thank you for your interest, and we look forward to receiving your application form.
BIHR's mission is to champion the Human Rights Act as a practical tool for everyday justice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Homebased – UK
Closing Date: 4 March 2026
Ref 7303
Save the Children UK has an exciting opportunity for a strategic, people-driven fundraising leader to join us as Supporter Led Fundraising Lead, where you will shape and grow our supporter-led fundraising portfolio, inspiring communities across the UK and beyond to raise vital unrestricted income for children.
Working within the Community Fundraising & Engagement team, you will lead the development of impactful fundraising experiences — from iconic challenge events to innovative supporter-led initiatives — ensuring supporters feel valued, motivated and connected to our mission.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Supporter Led Fundraising Lead, you will be responsible for delivering impact through the strategic development and management of supporter-led fundraising income streams, including UK and international challenge events, committed fundraisers and individual fundraising initiatives.
This is a key leadership role within the Community Fundraising & Engagement team, suited to someone already operating at manager level who is ready to step into a senior leadership position. You will lead and coach a multidisciplinary team, working closely with colleagues across fundraising, marketing, data and communications to maximise income, engagement and lifetime value.
You will play a critical part in growing unrestricted income, strengthening supporter relationships and positioning Save the Children at the heart of local communities across the UK.
Importantly, this role offers real autonomy: there is no single blueprint for success. You will have the opportunity to shape and evolve supporter-led income streams, bring fresh thinking to challenge events and community fundraising, and put your own stamp on how we grow this portfolio.
In this role, you will:
• Lead the supporter-led fundraising squad, setting strategy and overseeing the planning and delivery of a portfolio of UK and international challenge events.
• Deliver ambitious fundraising targets by securing flexible income through high-quality events, stewardship and supporter experiences aligned to organisational impact goals.
• Identify and develop new supporter-led fundraising propositions to grow income, increase retention and build brand awareness across communities.
• Influence and collaborate with marketing, data and stakeholder teams to unlock new pipelines and opportunities for growth.
• Champion exceptional stewardship, equipping teams with the tools, insight and resources needed to build strong, lasting supporter relationships.
• Hold accountability for budgets, performance reporting, compliance, safeguarding, and health and safety across the supporter-led fundraising portfolio.
About you
To be successful, it is important that you are a strategic and collaborative fundraising leader who can inspire teams and supporters alike.
You will bring:
• Demonstrable experience working directly on challenge events, with a strong understanding of how to design, deliver and grow successful event-led income streams.
• Experience within a community fundraising team, with insight into how to mobilise and engage supporters at a local level.
• Proven experience leading and developing teams to deliver income growth and strong supporter engagement — and the readiness to step from manager level into a senior leadership role.
• Strong commercial and financial acumen, with experience managing budgets and driving performance improvements.
• Excellent communication skills, with the ability to adapt your style to suit different supporter audiences and influence senior stakeholders internally and externally.
• A strategic mindset, able to prioritise, balance competing demands and identify sustainable growth opportunities.
• A supporter-first outlook, combining creativity, insight and data to design compelling fundraising experiences.
• Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: Wednesday 4th March 2026
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Job Title: Community Fundraising Relationship Manager known as Relationship Manager (North Yorkshire & East Riding of Yorkshire) internally
Location: Home-based covering North Yorkshire & East Riding of Yorkshire. Candidates should ideally reside in the area and have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.
Hours: 35 hours per week
Contract type: Permanent
Salary: £34,616 per annum (home based)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone with a successful track record of building strong internal and external relationships and generating income ideally from community and corporate opportunities
- Someone who can create and deliver strong stewardship plans to maximise income and retain our supporters
- Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers
- Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role. Please note that incomplete applications will not be considered.
Key dates:
Applications by 8th March 2026, 1st stage interviews on 16th or 17th March 2026 online and 2nd Stage interviews on 31st March and 1st April 2026, in person in Newcastle upon Tyne
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



The client requests no contact from agencies or media sales.
We are seeking a proactive, highly organised Campaigns Officer to join the Communications Directorate at the Royal College of Radiologists, playing a key role in delivering impactful, insight-led marketing campaigns that engage members and stakeholders.
This is an exciting opportunity to take ownership of multi-channel marketing campaigns from brief to evaluation, helping to shape how we promote our membership, workforce and brand priorities. Working closely with Brand, Content and Membership teams, you’ll deliver compelling messaging, coordinate activity across channels and use data to continually improve performance. If you thrive on turning strategy into action and want to make a tangible difference through effective communications, we’d love to hear from you.
What you’ll do
- Plan, coordinate and deliver targeted, insight-led marketing campaigns from brief through to evaluation.
- Develop clear campaign plans including objectives, audiences, messaging, channels, timelines and KPIs.
- Commission high-quality campaign assets and write engaging, on-brand copy across email, social and digital platforms.
- Manage multiple marketing campaigns simultaneously, keeping activity on track and stakeholders informed.
- Monitor performance using analytics tools, reporting on results and using insight to optimise future activity.
- Collaborate with Brand, Content and Membership teams to ensure joined-up, consistent communications.
- Identify opportunities to improve targeting, testing and campaign effectiveness through continuous learning and optimisation.
What you’ll need
- Experience independently delivering multi-channel marketing or campaign activity from planning to evaluation.
- Strong project management and organisational skills, with the ability to prioritise and meet deadlines.
- Confident copywriting skills and the ability to adapt tone and messaging for different audiences and platforms.
- Experience using analytics and performance tools (e.g. Google Analytics, Google Ads or similar) to track and improve results.
- A data-informed mindset, with experience using testing and insight to refine campaigns.
- Excellent communication and stakeholder management skills, with a collaborative, solutions-focused approach.
- Proactivity, sound judgement and the confidence to take ownership of your work.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Data Services is part of the Central Services of the Church of England, providing statistical information, data, analysis, research and consultancy.
The team works collaboratively with the National Church Institutions (NCIs), dioceses and parishes collecting and assembling data to support the Church's missional, pastoral and operational activities through high-quality information and analysis. This is used locally, at parish, diocesan and national levels, involving the Team in a wide range of customer contacts and interfaces.
In the context of the Church of England's Transforming Effectiveness Programme, the Data Services Team will work to promote data collection that is economic, efficient and effective, producing high-quality services and deliverables geared to a varied range of customer needs. Within Data Services, the Partner & Projects team will be the main interface between all of Data Services and its customers across the NCIs, dioceses and parishes, ensuring that opportunities for collaboration are identified and acted upon. It will lead on the management and delivery of projects and/or data requests coming into the team as well as capturing and maintaining team business plans.
This role is being advertised as a one-year fixed-term maternity cover, or until the substantive post holder returns from maternity leave. It may also be offered as a secondment opportunity for internal NCI employees.
- Working collaboratively across NCIs, dioceses, and parishes to ensure work opportunities are identified and acted upon.
- Maintaining detailed records of all projects and/or data requests coming into the Data Services team.
- Providing project support to the wider Data Services team.
- Attending key meetings and events to actively promote the work of the department both internally and externally.
- Ensuring all projects held within the Data Services team adhere to the NCIs Project Management framework.
- Building and maintaining a network of quality external researchers.
- Working with key stakeholders to review and improve data collection processes and ensuring these are accurately documented, tested and implemented.
- Providing professional expertise and support to colleagues leading on other projects and work within the Data Services Team, including Data Operations and Data and Analysis.
- Providing analysis, insight and statistical advice in response to NCIs', Synodical, Parliamentary and official enquiries and working parties, including the drafting of responses and material for publication.
- Assisting, advising, and providing professional support for the creation and development of tools and resources that will help churches, parishes and dioceses better understand and engage with their data.
- Helping to organise and contribute to Data Services events and promotions, including those for diocesan and NCI colleagues and members of General Synod.
Essential
Skills/Aptitudes:
- Excellent organisational skills
- Excellent communication skills
- Excellent collaborative working with a willingness to support colleagues in the Data Services Team on projects and work where agreed, including work led other than by Partner & Projects
- Excellent customer skills, understanding customer needs, identifying and delivering solutions and building customer relationships
- Excellent research skills and knowledge of quantitative research methods demonstrated through professional experience and/or a good degree or equivalent involving statistics or research methods
Knowledge/Experience:
- Experience of working on multiple projects with competing deadlines
- Experience with Microsoft Office products, including advanced Excel and its project management functionality
- Experience in providing data and/or technological solutions to meet customer requirements
- Experience in designing and delivering large, complex research projects
- Experience of working with senior stakeholders to deliver project outcomes
- Effective oral communication using telephone, digital communications, online and in-person presentations
- Effective written communication via email, query responses, contributions to publications and strategy papers, online uploads, and reports
- Experience in data collection for research purposes
- Awareness of data protection legislation
- Knowledge of survey methodology and data collection methods
- Experience of Outlook shared inbox management
Personal Attributes:
- Excellent attention to detail
- Self-motivated with a proven ability to plan and handle several tasks to meet deadlines
- Excellent time management
- Willingness to learn
- Ability to deliver high quality results
- Ability to manage working relationships effectively
- Flexibility and a capacity to manage change
- Sympathy with the aims and practices of the Church of England
- Happy to occasionally travel to dioceses in connection with Data Services resource and assistance
Desirable
Skills/Aptitudes:
- Social media for business (Twitter/Instagram/Facebook/webpage/online publishing)
Knowledge/Experience:
- Knowledge of qualitative research methods
- Knowledge of Church of England structures and ministry as context for work of the Team
- Knowledge and experience of using additional Microsoft packages (including PowerPoint, Access)
- Knowledge of using internet-based tools to design and deliver surveys (e.g., Survey Monkey)
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strategic, results-driven fundraiser ready to make a real impact?
Join the Orpheus Centre, a vibrant charity that transforms lives through the performing arts. We’re on an exciting journey, launching a £25m capital appeal to expand our facilities and grow our reach. To achieve this, we need an exceptional Deputy Head of Fundraising to help lead our income generation efforts and drive sustainable growth.
About the role
As Deputy Head of Fundraising, you’ll play a pivotal role in shaping and delivering innovative fundraising strategies across multiple streams—corporate partnerships, trusts and foundations, individual giving, and community fundraising. You’ll oversee donor acquisition and stewardship, inspire your team, and ensure we meet ambitious targets. This is a fantastic opportunity to influence the future of a charity that champions creativity, inclusion, and resilience.
Location: The Orpheus Centre, Surrey
Salary: £45,000 per annum
Hours: 35 hours per week (flexible working considered) / 52 weeks per year
Contract: Permanent
What you’ll do
- Lead revenue fundraising strategies and secure income through personal efforts.
- Manage and develop a talented fundraising team.
- Build strong relationships with donors, partners, and stakeholders.
- Design compelling campaigns and optimise performance using data insights.
- Deputise for the Head of Income and Growth when required.
What we’re looking for
- Proven experience in managing multiple fundraising streams and meeting income targets.
- Strong leadership and team management skills.
- Excellent communication and relationship-building abilities.
- Strategic thinker with a track record of delivering results.
- Knowledge of fundraising compliance and best practices.
Why join us?
- Be part of a passionate team that celebrates creativity and makes a tangible impact on people’s lives.
- Work on a high-profile capital appeal and exciting projects.
- A supportive, inclusive workplace where your ideas matter.
- Join us in making a lasting difference in the lives of young disabled people through the power of the arts.
Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.
We are an equal opportunities employer and welcome applications from all sections of the community.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
No agencies please.
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives



The client requests no contact from agencies or media sales.
We are currently looking for a Senior Finance Business Partner to join our Finance team on a full time permanent contract, offering a salary of up to £65,000 per annum.
The FP&A team provides the link between Finance and the rest of the organisation, recording and analysing data to add value to operational and strategic decision-making and develop the best possible, joined-up, financial management. Our mission is to ensure effective financial and risk management of Southbank Centre and be acknowledged as a key partner in achieving its aims and objectives.
Please download the attached Job Description for a full overview of this role's responsibilities.
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.
The client requests no contact from agencies or media sales.
The purpose of this role is to bring together two of FareShare South West’s (FSSW) most critical functions — community membership and food supply — to help transform our current impact, rescuing and sharing food for million more meals. The post holder will lead the development and implementation of both the membership and food strategies, ensuring our membership offer is responsive to community need, operational capacity and the changing landscape of surplus food.
This role is responsible for building and sustaining strong regional and national food partnerships, aligning supply with member demand, and ensuring food reaches the highest priority organisations. The post holder will lead and develop expert teams, strengthen cross-departmental collaboration, and drive service improvements, innovation and growth.
As a key member of the Wider Senior Leadership Team (SLT), the role ensures robust governance, accountability and performance across membership and food, contributing to
organisational strategy, financial sustainability and long-term impact for communities across the South West.
1) Strategic Leadership & Governance
- Provide visible, values-led leadership with clear accountability to the CEO and Board; ensuring teams are aligned behind a consistent culture and change agenda.
- Lead the creation and implementation of the membership and food strategies; delivering to budget, achieving ambitious targets, and embedding innovation for long-term growth.
- Contribute to the wider organisational strategy. Work with the CEO/SLT to set annual budgets and reforecasts, providing regular financial, key performance indicators (KPIs) and narrative reports to the CEO and Board.
- Lead the development and introduction of emerging surplus food types e.g., frozen food, re-labelling, catering packs into our operation, ensuring this is fully aligned across membership, food and operations teams.
- Identify and mitigate risks across the organisation, working with the Wider SLT to maintain an up-to-date risk register.
- Support the Deputy CEO to prepare timely inputs for the audited accounts and impact report and attend finance subcommittee meetings as required.
- Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
- Strengthen alignment between the membership and food teams by identifying and implementing innovative, effective solutions to ensure food reaches the highest priority organisations.
2) Food Partners and Supply
- With support from the CEO, lead on the key relationship with the national partner FareShare and The Felix Project, ensuring food supply is maximised and aligned with organisational needs.
- Be accountable for all incoming food supply, including national (70-75% of our total supply via FareShare and The Felix Project) and locally sourced (25-30%).
- Raise awareness of FSSW’s capability to redistribute surplus food and, with support from our communications team, position the organisation as the surplus food partner of choice in the region, leading on food campaigns, external activity, networks and events.
- Working with the Food Manager, maintain and grow local food partnerships across the South West to secure supply aligned with infrastructure, growth plans and community need—taking the lead on stewarding key suppliers and maintaining accurate records.
- Be accountable for food safety and compliance across the organisation, including product recalls, legislation changes, liaison with national partners and the Health and Safety consultant.
- Work closely with both the food and fundraising teams to develop and deliver a gleaning programme across the organisation.
- Work closely with the operations team to ensure all incoming food is compliant, within capacity limits, and aligned to local operational realities.
- Be accountable for key food related projects and reporting for relevant funders, working with the Finance Manager to ensure accurate procurement data.
- Be accountable for the food pipeline and for managing internal and external communications related to food availability, allocation, planning and future growth.
3) Community Membership Development
- Establish a refreshed, high value membership service and value proposition, aligned to surplus food supply, logistics capacity and community need.
- Ensure the membership team implements a data-driven strategy for recruitment and retention, incorporating member feedback, root cause analysis and performance insights.
- Develop and lead long-term, strategic partnerships aligned with the current and future needs of the membership programme, representing the organisation in South West networks relevant to FSSW’s mission.
- Work with the CEO and SLT to develop and scale membership programmes across regions (e.g., Crisis Resilience Fund).
- Lead efforts to reduce food waste across the organisation through improved membership offerings, bolt-on memberships and direct delivery models.
- Maintain a strong, collaborative relationship across the FareShare network, capturing and sharing best practice within membership development.
- Support major, complex development projects across the organisation (particularly those involving membership and food teams), ensuring inclusive working with internal teams and providing supporting business plans and financial forecasts.
- Be accountable for the quality and compliance of the membership CRM (Salesforce), ensuring accurate data for internal use and funder reporting.
- Develop metrics to support effective food allocation, and to manage current and future demand in line with logistics capacity.
4) People and Culture Management
- Lead, coach and develop managers and teams within your department and oversee their recruitment, appraisals, supervision, wellbeing and professional development.
- Build a collaborative, high performing culture across the membership and food teams, working closely with operations and volunteering.
- Champion values-led leadership and effective cross-departmental communication.
- Promote an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
- Model and promote safe working behaviours across both functions, ensuring food safety conversations are part of everyday management.
Health, Safety & Compliance
- Ensure risk assessments, safe systems of work, and training are in place and reviewed regularly across food and membership functions.
- Ensure compliance with FareShare UK standards, the Health and Safety at Work Act, Food Safety and Hygiene Regulations.
- Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
- Working alongside the Head of Operations, lead regular food safety briefings and toolbox talks to reinforce safe behaviours and encourage open reporting.
Person Specification
Essential Criteria
- Proven leadership experience, including building high-performing teams.
- Experience in a food, logistics, FMCG (fast-moving consumer goods) or operational supply-chain environment.
- Strong analytical and organisational skills, with confidence using data to inform decisions, manage budgets and track performance.
- Excellent communication and relationship-building skills, able to influence and collaborate effectively with internal and external stakeholders.
Desirable Criteria
- Knowledge of food safety, health & safety and regulatory requirements relevant to food handling and redistribution.
- Experience working in a charity, social enterprise or purpose-driven environment, with an understanding of community need and social impact.
- Familiarity with CRM systems (e.g., Salesforce) and confidence using digital tools to improve service delivery.
- Experience working cross-functionally, aligning teams around shared goals and improving processes between departments.
- Understanding of customer journeys or service-user engagement.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Location: Bristol (with flexible / hybrid working arrangements)
Salary: £25,469.60 pro rata (£31,837 FTE)
Are you passionate about social justice? Do you want to help women heal and thrive?
One25 is a Bristol charity supporting women to move from crisis and trauma towards independence in the community. We’re looking for a skilled and compassionate Philanthropy Officer to help secure the vital income that makes this life-changing work possible.
In this role you will work closely with the Philanthropy Manager to deepen existing relationships with supporters as well as implement approaches to attract new major donors.
In this role you will:
- Coordinate One25’s major donor programme.
- Be part of a passionate and supportive team committed to making a tangible difference to women’s lives.
- Get to know our fabulous supporters and help them feel the impact of their support.
Please see the job description and person specification for more information.
“When I first came through the doors, I remember being made to feel welcome, and I felt safe. At last, I knew I wasn’t alone. I wouldn’t have my flat without being supported when I was homeless. One25 has helped me throughout my addiction and what goes with it.“ – One25 Service User
At One25 we seek to imbed our values into the daily work and activities of One25 employees and volunteers. We are looking for candidates who understand, demonstrate and apply our workplace values:
- Compassion – we care
- Justice – we fight for change
- Learning – we grow together
These values reflect the way that we work with and for the women, each other, partners and within society and its systems.
One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from across the global majority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.
As part of our efforts to increase ethnic diversity in particular, we are taking positive action under the Equality Act 2010 (Section 159). We will guarantee an interview to applicants from global majority backgrounds who meet the essential criteria for the role. Applicants are therefore asked to ensure they complete the Equalities Form when submitting their details in order that their application can be considered appropriately. Please refer to One25’s Recruitment Data Privacy Policy for more information.
We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.
Benefits: Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, 2 days wellness leave; up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.
Enhanced company sick pay
Enhanced maternity, adoption and paternity/partner pay
Access to Employee Assistance Programme
Access to HSF Health Plan
Mental Health Champions
Reflective practice sessions
Cycle Scheme
Opt-out pension scheme.
One25 are currently trialing a 4 Day Week. This means that staff work 20% less for the same salary following a successful probation period. It is a pilot and a decision about its continuation will be taken in May. With this in mind, we are highlighting it as a potential benefit, but not guaranteed.
Hours: 30 hours a week. Available working days are Monday to Friday and work pattern will be agreed with the successful candidate. There is a requirement to be available for occasional evening and weekend commitments, which can be taken back as time off in lieu.
Salary: £25,469.60 per annum pro-rata (£31,837 FTE)
Contract: Permanent
Location: This role will be a mixture of office-based (St Paul’s, Bristol) and homeworking. We are open to options around this.
Applications by: 12th March at 09:00
Ask us anything session: 3rd March 2026 at 12:30
Interviews: 18th / 19th March 2026
Start Date: As soon as possible
We know sometimes the ‘perfect candidate’ doesn’t exist, and that people can be put off applying for job if they don’t tick every box. If you’re excited about working for us, and have most of the skills or experience we’re looking for, please go ahead and apply. You could just be what we’re looking for!
To meet women who street sex work where they are, supporting them to move from crisis and trauma towards independence in the community.



About our Organisation
The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.
We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.
About the Opportunity
Join our ambitious fundraising team and play a vital role in retaining and developing supporters to raise income for the Charity. You’ll have a passion for donor centric communications and enjoy working across multi-channel campaigns. You’ll bring fundraising experience in excellent supporter stewardship and writing for different supporter audiences across both print and digital formats.
About You
You've gained experience within a fundraising team and have knowledge about the needs of charitable donors. Understanding of a CRM or database is essential in order to deliver supporter journeys and manage donor data. You'll have worked in a similar role previously where you've written for a variety of supporter audiences across multiple channels. Experience of end of end project management for delivering a printed magazine is essential, as this is a large part of this role. As well as working knowledge of email marketing tools and analytics.
Our Benefits
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We offer a range of financial and lifestyle benefits to all our employees, including:
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27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)
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Pension scheme with ethical investment options and employer contribution increasing with length of service
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Free membership of the Soil Association and discounts on organic produce
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Volunteer days to give back to the local community or support green initiatives
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Family friendly policies and flexible working
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Cycle to work scheme
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Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce.
To Apply
Click ‘apply now’ to submit your application form. Please note we look at applications on arrival and reserve the right to close this vacancy early.
Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage.
For any queries, please contact us.
Please note we do not accept CVs or Cover Letters.
We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat.
Thank you for your interest in supporting our work at the Soil Association.
The client requests no contact from agencies or media sales.
We are now looking for a Finance Officer to join us on a full-time basis, working 35 hours per week for a 12 month fixed-term contract to cover a period of maternity leave.
The Benefits
- Salary of £31,960 - £38,675 per annum
- 25 days' annual leave per year, plus bank holidays and additional leave over Christmas
- 7.5% employer pension contributions
- Enhanced maternity, paternity, and adoption pay
- Cycle-to-work scheme
- Employee protection scheme (life, critical illness, income protection)
This is a rewarding opportunity for an AAT qualified finance professional with strong accounts receivable experience to join our globally respected organisation.
You’ll play a vital role behind the scenes, ensuring the financial foundations are strong enough for our teams to undertake critical work on climate change, biodiversity loss and global inequality.
What’s more, you’ll gain valuable exposure to international financial operations, enjoy flexible hybrid working and contribute to a mission that goes far beyond the numbers.
So, if you’re ready to develop your expertise within a purpose-driven organisation, we’d love to hear from you.
Your Role
As a Finance Officer, you will support healthy, responsible finance across the organisation by managing accounts receivable processes.
Specifically, you will ensure that all funds owed to us are collected and recorded accurately and on time. Managing the end-to-end AR process, you will track incoming payments, maintain accurate records and conduct reconciliations to resolve discrepancies.
You will prepare aged debtor reports, follow up on outstanding balances and contribute to process improvements that enhance cash flow stability and reduce debtor days. You will also oversee staff expenses and credit card management, ensuring claims are compliant, accurately coded and processed efficiently.
Alongside weekly multi-currency bank reconciliations, you will support month-end and year-end processes, audit preparation and continuous improvement initiatives across finance operations.
Additionally, you will:
- Reconcile funder accounts and resolve unallocated or misposted payments
- Process international payments and manage foreign exchange considerations
- Administer the credit card portal in line with organisational policies
- Prepare debtor and cash flow reports for review
- Support tax reporting, compliance checks and donor financial reporting
- Act as a key contact for AR and expense-related queries
About You
To be considered as the Finance Officer, you will need:
- To be AAT qualified or possess equivalent experience
- Proven experience in accounts receivable and staff expense management
- Strong experience in cash receipt processing and debt collection
- Experience working with financial systems and accounting software
- Familiarity with multi-currency accounting and international payments
- Proficiency in accounting software and strong Excel skills
- Excellent organisational skills and the ability to prioritise a varied workload
- High accuracy and attention to detail
- Strong written and verbal communication skills
- Analytical and problem-solving abilities
The closing date for this role is 9th March 2026. However, the role may close early if we have the right candidate.
Other organisations may call this role Accounts Receivable Officer, Finance Officer, AR Officer, Credit Control Officer, Finance Administrator, Accounts Technician, Accounts Junior, Bookkeeper, or Accounts Assistant.
IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.
The client requests no contact from agencies or media sales.
Will you accept the challenge?
Right now, is Manchester’s time to shine. At the end of 2025 we launched our first ever fundraising and volunteering campaign, “ Challenge Accepted”. This campaign, unprecedented in Manchester’s history, will increase both reach and impact, engaging broader audiences and encouraging participation from the University community in fundraising and volunteer activities.
Manchester individuals distinguish themselves through shared values such as integrity, boldness, ambition, and collaboration. We are also united by a pioneering spirit and the determination to effect positive change. If you possess a fearless character, strong optimism, and a commitment to promoting a healthier, fairer, and more sustainable world, we encourage you to contact us.
Details of the role
Reporting to the Head of Philanthropy (Health), and working in a team of major gift fundraisers, you will be responsible for securing six-figure gifts across a range of life-changing priorities spanning students, research and innovation. This post will work closely with colleagues across the Faculty of Biology, Medicine and Health to deliver major gifts into priority areas including cancer, brain health and health inequalities. The post will support the Division’s efforts to develop and implement the health fundraising strategy in order to significantly increase philanthropic income.
An exceptional major gift fundraiser, you will be responsible for managing a portfolio of relationships to secure six-figure gifts. You will proactively build the pipeline, demonstrating a creative approach to reach potential new donors. You will develop creative and effective engagement, cultivation and stewardship plans that deepen prospect relationships and inspire future support.
You will have experience working within a team whilst working towards personal targets. We are looking for enthusiastic individuals who are results orientated, persuasive and have exceptional negotiation skills.
You will work in collaboration with colleagues in areas including Alumni Engagement, Regular Giving and Donor Relations to identify opportunities to maximise fundraising income and give our donors the very best supporter experience possible. And you’ll work together with colleagues across the University to help embed a culture of fundraising at Manchester.
What you will get in return:
- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers, and more.
As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
Our University is positive about flexible working – you can find out more here.
Hybrid working arrangements may be considered.
Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Any CV’s submitted by a recruitment agency will be considered a gift.
This vacancy will close for applications at midnight on the closing date.
Please see the link below for the Further Particulars document which contains the person specification criteria.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced data & analytics professional to join the Performance team in London.
Are you ready to make a different in a values-driven organisation?
Can you transform varied data into meaningful insights & communicate effectively with diverse audiences to enhance organisational performance?
Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?
If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
As a Deputy Head of Service for Performance & Quality you will:
- Proactively analyse data from diverse sources, transforming it into powerful & useful insights for our service
- Produce management information, impact analysis, service modelling & customer-focused performance tools
- Monitor service performance & identify risks to support & enable data-driven decision-making & continuous improvement
- Be a key member of a multi-disciplinary network of experts within Victim Support's London Management Team
- Work in partnership with key stakeholders across London's criminal justice system such as the Mayor's Office for Policing and Crime (MOPAC), London's Police forces & the Ministry of Justice (MoJ)
Key Responsibilities:
- Producing monthly & quarterly reports for funders to evidence KPIs; identify trends, risks & service improvements
- Developing & iterating analytical pipelines to deliver high quality insight on service performance
- Meeting with front-line teams to explore service delivery & performance data
- Delivering insights & actions to stakeholders regarding service effectiveness
- Identifying areas of the service where data science & emerging technologies can be applied to improve efficiency, such as AI
- Collaborating with data professionals across Victim Support's national data function and within MOPAC's Data & Insight function
You will need:
- Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques
- Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau
- A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
High Wycombe / Hybrid (minimum one day per week in office, with flexibility)
Full-time | 2-year fixed term with potential to extend
£36,000 – £37,500 + £312 annual home‑working allowance
A role with real impact.
As our Senior EA to the CEO and Board Governance Lead, you will be a trusted partner in enabling strong leadership. You will help ensure the CEO’s time is protected for strategic work, governance remains robust, and organisation-wide priorities move forward with confidence and coordination.
This is far more than a traditional EA role. It is a strategic, trusted position supporting the CEO, Board of Trustees, Development Board and senior leaders to operate effectively, make well‑informed decisions, and uphold the highest standards of governance and organisational integrity.
You will make a direct impact by ensuring:
- The CEO is consistently prepared, focused and supported
- Board and Committee governance and meetings are well planned, compliant and professionally delivered
- Actions are recorded and followed up and escalated as appropriate
- Trustees, staff, and stakeholders have the information and clarity they need
- Systems, processes, and communication stay strong across the organisation
- Every decision is more informed, every action more purposeful
Are you looking for a role where your insight, strong organisation, governance expertise, and calm authority help power change with real purpose? At Embrace the Middle East, this is exactly the opportunity we offer.
We are seeking someone with:
- Proven experience supporting a CEO or senior leader in a high‑demand role
- Experience coordinating Board or committee governance, including agendas, papers, minute‑taking and action tracking
- Strong judgement, confidentiality and upward management skills
- Advanced Microsoft 365 skills (Outlook, Teams, SharePoint, OneNote, PowerPoint, Excel)
- Exceptional organisation, attention to detail and the ability to manage multiple priorities
- A proactive, anticipatory working style with the confidence to influence senior stakeholders
- Experience advising on governance processes and best practice
- The ability to build clear, reliable systems and workflows across teams
A full list of essential and desirable criteria can be found in the job pack.
We are driven by a deep commitment to dignity, justice and compassionate partnership. As a Christian development charity, we work alongside local Christian organisations across the Middle East to help transform the lives of those who are vulnerable, marginalised or living in poverty. These partnerships rely on strong governance, effective systems and confident leadership - all of which this role directly supports.
If you are motivated by purpose, excel under pressure, and thrive in a role where precision and people‑focused service come together - we would love to hear from you.
As a Christian organisation, this role requires commitment to the mission, vision and values of Embrace the Middle East, either as a practising Christian or as someone supportive of and sympathetic to our faith‑based ethos. The role includes participation in internal prayer meetings, reflective gatherings and occasional Christian fellowship activities.
How to apply:
To apply, please go to our website via the apply button.
Closing date: 5.00pm on Thursday, 12th March 2026.
Provisional interview date: Thursday, 19th March 2026 (at the High Wycombe office).
We strongly encourage you to submit your application before this deadline.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit, skills, qualifications, and ability to perform - regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Charity
From Me to You is an inspiring charity dedicated to alleviating loneliness and isolation for people living with cancer. We make connections for people living with cancer through the simple, powerful act of letter writing easing loneliness and bringing comfort, hope and human connection, one letter at a time. Each year thousands of anonymous letters are collated by our team of volunteers and then given to patients at home, in hospitals or cancer centres by nurses and our charity partners. Recent feedback showed that 93% of our letter recipients reported that the letters lifted their mood and a quarter said that they made them feel less alone, with 80% saying that our letters made them feel cared for. Our work is powered by a passionate community of volunteers, in 2025 with their help we processed over 17,000 letters from all over the world, delivering them to cancer patients throughout the UK.
Our Donate a Letter programme supports our 2,500+ Volunteer Letter Writers to contribute anonymous letters, some people write a couple of letters a year, others one a week. These letters are all delivered to our PO Box in Ascot. They are then sorted, read and processed by our wonderful team of local Donate a Letter Volunteers. These volunteers also then repackaged and redistributed the suitable letters to cancer patients through our partnership with hospitals, cancer centres and other charities that act as distribution partners.
About the Role
We are seeking an organised and people-focused Volunteer Coordinator to manage and support our volunteer network. The role involves overseeing our Community Ambassadors based across the UK who support the charity through fundraising, awareness and community activities, as well as a core team of volunteers (based in Ascot) who process our donated letters by reading, filtering, packaging, and posting them to recipients. This is a key role ensuring our volunteers feel supported, informed, and motivated, while helping the charity operate smoothly and safely.
Key Responsibilities:
Volunteer Management
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Coordinate and support a team of Community Ambassadors
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Manage the core volunteer team responsible for letter processing in the Ascot area.
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Act as the main point of contact for volunteers, responding to queries and providing guidance
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Help recruit, onboard, and train new volunteers as needed.
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Implement process improvements to make operation scalable.
Operations & Safeguarding
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Oversee the letter processing workflow: reading, filtering, packaging, and posting
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Ensure volunteers follow charity guidelines, safeguarding policies, and data protection requirements
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Escalate any sensitive or concerning issues appropriately
Communication & Engagement
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Maintain regular communication with volunteers to keep them engaged and informed
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Share updates and best practices
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Foster a positive, inclusive, and supportive volunteer culture
Administration
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Keep volunteer records up to date
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Coordinate rotas or schedules where required
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Provide feedback and insights to the charity’s leadership team
What We’re Looking For:
Essential:
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Experience coordinating volunteers or people (paid or unpaid)
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Strong organisational and communication skills
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Confidence managing multiple people and tasks independently
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Ability to handle sensitive material with care and discretion
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Based within working distance of the Ascot area
Desirable:
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Experience working with charities or community organisations
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Understanding of safeguarding and data protection
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Comfortable working in a small, agile organisation
What You’ll Gain
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Flexible working within a one-day-per-week commitment
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A meaningful role making a real difference to people’s lives
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Opportunity to shape and grow a volunteer programme
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Supportive and values-driven charity environment
How to Apply
We are keen for this role to start as soon as possible so will be processing applications on a rolling basis. As part of the application process we will offer an initial 30 minute introduction call with a member of the team to go through the role in more detail and answer any initial questions you have. We will then undertake face to face or online interviews with our Founder and CEO and these are likely to take place in March.
Interested in applying please send your CV and short covering letter (no more than 1 page of A4), outlining your relevant experience and why you want to work for From Me to You.


