• Are you looking for volunteer roles ?

    Go to volunteering section

439

Digital jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Top job
Closing in 6 days
British Heart Foundation, Multiple Locations (Hybrid)
£40,000 - £42,500 per year + benefits
Do you want to help craft exceptional digital customer experiences that make a real impact on people's lives?
Posted today
Top job
Adoption UK, Remote
£32,859 per year
We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation
Posted 6 days ago
Top job
Adoption UK, Remote
£45,000 - £55,000 per year
AUK is undertaking a major digital transformation. We’re looking for a talented digital and data enthusiast to lead this transformation.
Posted 6 days ago
Top job
Mental Health First Aid England, London (Hybrid)
£30,310.6 per year
Posted 5 days ago Apply Now
Top job
Animals Asia, Remote
Up to £30,000
Remote | Full-time | Up to £30,000Remote | Full-time | Up to £30,000
Posted 3 days ago
Project Trust, Remote
£24,000 per year
Join us as Digital Marketing Assistant to help tell our Volunteers' stories, share the impact of our work and inspire the next generation.
Posted 5 days ago
Closing today at 09:00
Farm Africa, Farringdon (On-site)
£34,200 per year
Farm Africa is seeking an experienced and passionate Digital Fundraising Officer to join our busy and dynamic fundraising team.
Posted 6 days ago
Pancreatic Cancer Action, Remote
£30,000 - £32,000 per year dependent on experience
Posted 4 days ago
Closing in 7 days
MND Association, Northampton (On-site)
£55,000 per year
Posted 1 week ago
Closing in 5 days
Premier Christian Communications, London (Hybrid)
£26,500 per year
Posted 2 weeks ago
Closing today at 23:30
NFP People, Remote
£32,000 per annum
Posted 3 weeks ago
Page 1 of 30
London, Greater London (Hybrid)
£40,000 - £42,500 per year + benefits
Full-time
Permanent
Job description

Do you want to help craft exceptional digital customer experiences that make a real impact on people's lives? Use your analytical expertise to translate complex data into seamless, smarter journeys for all, and help us create a world where every heart stays healthier for longer. 

About the Role 

As a Digital CX Analyst, you'll enhance our website and customer interactions by identifying successes, friction points, and user needs to turn data into actionable insights. 

You'll collaborate with Digital, Product, CRO, and Marketing teams to analyse customer behaviour, develop hypotheses, create measurement strategies, assess impacts, and prioritise changes for maximum benefit. 

Using quantitative and qualitative data such as journey analytics, funnel performance, and customer feedback you will help craft better digital products and support our experimentation programme. 

In addition to analysis, you'll help strengthen our data culture by improving data visibility & quality, solving tracking issues, developing accessible reports, and promoting best practices through coaching and knowledge sharing. 

About you 

You bring strong experience in analysing website customer behaviour and digital performance, with proven experience of using clickstream data to understand journeys, funnels, drop‑offs and content engagement. You’re confident working in Google Analytics 4 and have experience with tools like BigQuery, tagging/tracking platforms, session replay and customer‑feedback tools.

You will also bring: 

  • Strong collaboration skills with the ability to shape analytical questions, define success measures and bring structure to open‑ended questions and messy datasets.
  • Experience supporting experimentation from hypothesis design to test interpretation.
  • Clear, accessible reporting skills, including good experience creating clear analysis outputs and self‑serve dashboards in Power BI, Looker or Tableau. 
  • Excellent data‑storytelling ability, turning complex data into simple, compelling narratives for technical and non‑technical audiences 

Working arrangements ​


This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Organisation
British Heart Foundation View profile Organisation type Registered Charity Company size More than 1000

Our vision is a world free from the fear of heart and circulatory diseases.

British Heart Foundation logo Play
Refreshed on: 23 February 2026
Closing date: 01 March 2026 at 23:30
Tags: Digital, Business Intelligence, Data Analysis, Insights, Qualitative, Quantitative