Team Administrator Jobs
Access Sport is a national charity with a vision that no one should be excluded from the transformational benefits of community sport. We are on a mission to make inclusion the norm in community sport by tackling the access barriers faced by disadvantaged and disabled young people.
A copy of our 2022-2027 growth strategy, Stand for Inclusion, which provides further details about our work and future development plans can be found here on our website.
Role purpose
This role would suit someone with at least 2 years’ experience in a charity finance role, who has experience or knowledge of all the core accounts department processes and some understanding of different charity income streams. You might be studying for an accounting qualification (e.g. AAT or ACCA) or be qualified by experience.
A training package may be available for an applicable accounting qualification.
Responsibilities
- Day to day management and systems administration of Xero accounting software, expenses software (ExpenseIn), and other linked financial applications.
- Carry out monthly reconciliations of bank accounts, debtors and creditors, and set up payment runs.
- Prepare monthly management accounts journals (prepayments, accruals, depreciation, deferred and accrued income) and control account reconciliations.
- Being the systems administrator for the Fundraising CRM system (Donorfy) and linked platforms and applications (e.g. JustGiving, Stripe, EventBright).
- Database management of Donorfy and linked platforms and applications.
- Reconcile data between Donorfy and Xero, and where necessary, with other linked platforms and applications.
- Ensure Gift Aid returns are correctly submitted to HMRC (via Donorfy)
- Support with the development and implementation of new systems and procedures.
- Provide training and induction to new joiners in using Donorfy and ExpenseIn as well as for any other relevant platforms and applications.
- Business partnering - provide day to day support to the wider organisation with finance and fundraising system queries, payment information, and supplier queries.
- Working with budget holders to provide transaction reports, income and expenditure reports, and updates on payments from finance and fundraising systems to assist them to manage their project budgets.
- Assist Finance Director and Fundraising team where necessary with financial reporting to funders.
Skills/ experience
Essential
- Proven experience in all areas of accounts - purchase and sales ledger, banking and cash management, basic management accounts.
- Experience of Xero or similar cloud-based finance system.
- Excellent Microsoft Office skills, particularly excel and an ability to quickly learn new systems.
Desirable
- Accountancy qualification or studying for (e.g. AAT, ACCA).
- Experience of Donorfy or similar CRM system.
- Experience of dealing with charitable income and an understanding of how to account for restricted grants.
- Experience of liaising with auditors and other external stakeholders.
Personal attributes
- Strong attention to detail, analytical and an excellent communicator.
- Enthusiasm, energy and willingness to meet challenging demands and work to deadlines.
- Proactive, self-motivated and able to use initiative.
- Comfortable dealing with internal and external stakeholders.
- A collaborative team player and a supportive colleague.
- A passion for Access Sport’s cause and commitment to diversity and inclusion.
Staff benefits
Access Sport is an exciting and dynamic place to work. We pride ourselves on being a close-knit and well supported team with a clear sense of purpose, delivering real impact. Inclusion is at the heart of everything we do.
We are committed to supporting the development of our team members and, should you wish, there are opportunities for team members to get involved in different aspects of the charity, from the delivery of our programmes on the ground, to fundraising, events and advocacy.
Staff benefits include:
· Employee Assistance Programme - Access to a 24/7 confidential helpline, counselling services and online information.
· Annual leave - 25 days annual leave, plus bank holidays and time off between Christmas and New Year, after two years of continuous service this increases to 26 days and after five years to 28 days.
· Healthy Living and Wellbeing Employer - We welcome staff to embed regular exercise into their daily work lives and have quarterly team days.
· Flexible working and family-friendly - Hybrid and flexible working arrangements which are family-friendly and provide flexibility around caring responsibilities.
· New Mums and Dads, including adoptive parents, can take enhanced maternity and paternity leave.
· Cycle to Work scheme - Cycle to work scheme, saving up to 39% off a new bike and accessories.
· Group Life Assurance for all staff on payroll.
The client requests no contact from agencies or media sales.
Over the last few years, New Horizon has been steadily growing in response to increased demand for our services. Our ambitious plans for 2024/25 include expanding our service offer and securing an additional site locally that will add much needed space for young people’s activities and office space. To enable us to achieve our plans in line with the organisation’s mission, we are committed to growing and improving our frontline and back-office functions. The Finance and Resources Manager role will add capacity to our Administration Team, creating a new deputy manager role to support the delivery of our expansion plans support and relieve increased demand. You will work closely with the Head of Finance and Resources by overseeing and further developing the administrative function of the organisation, and directly line manage a number of administrators. You should be exceptionally well organised, confident in communicating with trustees and senior managers, and passionate about delivering high quality services to young people who are unsafe or facing homelessness.
Starting salary: £37,024
Deadline to apply: 9am Thursday 27 June
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Join the mission to protect our planet's future by becoming our new HR Manager. Synchronicity Earth is a growing organisation with an expanding team, and we are now looking for an experienced HR Manager to take ownership of all HR function within the team and organisation, building on the structures already in place to ensure we are a supportive and dynamic place to work.
Reporting directly to the Head of Relationships & Operations, this new role will bring together all current HR function, focussing at first on streamlining our processes from recruitment to performance review, as well as ensuring we have all necessary policies and guidance in place. The role will also be responsible for developing the skills and welfare of our team, creating a strong Learning & Development programme which supports career development at all levels.
Synchronicity Earth’s mission is clear: we blend passion and action to provide safe havens for endangered species, support communities living in harmony with nature, and turn conservation into a worldwide effort. By joining, you're not just taking part; you're weaving your own story into a future that's brighter and sustainable for all.
We understand that life sometimes takes unexpected turns, and we welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
Key responsibilities will include the following:
- Work with the Board and Senior Leadership Team (SLT) to assess capacity gaps across the organisation and how best to fill them.
- Manage all aspects of the employee lifecycle (recruitment, onboarding and offboarding).
- Provide support, guidance, and advice for managers in conducting and concluding employee relations cases, including absence, performance management, disciplinary and grievance cases, ensuring adherence to policy.
- Coordinate and administer company benefits (including health benefit), and research other ways to improve our employee experience.
- Create and manage organisation-wide and individual employee learning programmes.
- Be independent point of contact for entire team for all welfare and professional issues, providing guidance on support available.
- Support Synchronicity Earth’s Equity, Diversity, and Inclusion Working Group.
- Review our staff handbook, and company HR policies and procedures ensuring they are regularly reviewed and updated to reflect relevant legislation and best practice.
- Be first point of contact with HR & HSE consultants.
- Identify and implement (subject to budget) suitable HR systems that will help to automate Synchronicity Earth’s’ processes and lead to greater self-service of HR matters.
About you
Essential skills and experience
- Level 5 CIPD qualified.
- A proven track record in managing and HR function.
- Experience of developing new policies and procedures for an organisation in line with current best practice.
- Experience of supporting individuals to develop their skill base and careers.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities with the above essential criteria who opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Your development: skills and experience from this role
The following list is meant to provide guidance for your application while also demonstrating the type of skills and experience you will utilise and develop as part of this role. If there is anything here which you currently have no experience in, but would like to develop, then this would be a great role for you. Please let us know in your application if any of these in particularly appeal to you, or you have some experience already.
- Experience of managing and delivering Health Benefit schemes.
- Line Management experience.
- Coaching and mentoring experience. For the right candidate we would consider supporting a candidate to achieve the Level 7 CIPD through the Government Apprenticeship scheme.
- Experience or training in developing Equity, Diversity, and Inclusion practices within an organisation.
- Strategic and creative thinking, problem solving with minimal supervision and embedding new ideas within organisations.
- Excellent listening skills and willingness to support others.
Application & Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process (we are actively still seeking to improve it through employee and candidate suggestions). For example, the first stage of recruitment will be anonymised to mitigate against unconscious bias. We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. Please let us know at any stage during the recruitment process if you have any accessibility requirements, we can accommodate for you, and which pronouns you would like to be referred to by.
How to apply:
- Fill in our candidate survey (Please see 'HR Manager - Recruitment Pack' for more information).
- Submit a cover letter (one side of A4) outlining any relevant skills and experience you have for this role, why it interests you, and any skills that you would like to develop in this role, with your CV (no longer than two sides of A4) via Charity Jobs. Applications should be addressed to Victoria Steele.
Right to Work: The successful candidate must be eligible to work in the UK till at least the end 2028. We cannot accept applicants who require visa sponsorship for this role.
Closing date for applications: 12th June 2024, 12noon
Expected interview dates:
- First Stage Interviews (zoom): 17-21st June 2024 (TBC)
- Second Stage Interviews (in-person): 24-25th June 2024 (TBC). Step free access and accessible bathroom available.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We aim to apply the same dedication to a flourishing diversity of people and wildlife on our planet through our programmes and in our working environment and strive to make this environment open and inclusive for everyone.
For more information about the role and Synchronicity Earth, please see the HR Manager - Recruitment Pack.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join our friendly Healthwatch Redbridge team as we advance to the next phase of our work.
The post holder will be highly organised and motivated with strong administrative and social media experience to support the team’s daily activities.
You will be part of a team that has a real say in developing health and social care services and liaises with senior professionals and clinicians to help deliver change for local people.
Main aims of the role:
• Work collaboratively with the Chief Executive Officer, HWR Board, Staff and Volunteers to develop print and digital communications and printed materials to support the work of Healthwatch and its outreach and engagement activities.
• Develop relationships with sector, national and local media
• Ensure a consistent brand and identity is maintained and support colleagues to ensure quality communications across all products and initiatives.
• Manage the HWR digital and print communications channels, such as enewsletters, social media and print newsletters. • Ensure and maintain the online/ Web presence of Healthwatch including Twitter and LinkedIn
• Secure local, regional and national press coverage of HWR work in a variety of publications.
• Support and sustain information, advice, and signposting services to ensure individuals are directed to appropriate health and social care services.
• Promote equality, diversity and inclusion by ensuring that communications are accessible to all segments of society.
• Publicise volunteer opportunities and their role in improving the delivery of health and social care services.
• Ensure compliance with Healthwatch England brand guidelines and protocols.
• Co-ordinate the design and production of press releases, information and promotional materials required by the team.
• Assist the CEO and the team with the production of reports as required.
• Review and monitor materials produced by other organisations and feedback areas of potential interest to the team.
• Provide general admin cover for the Healthwatch Redbridge office – answering telephones, dealing with general enquiries and visitors to the office.
Main activities of the role:
• Collate copy, edit content, design, and launch print reports on the work of Healthwatch.
• Collaborate with staff across Healthwatch to develop outstanding digital and print content for all HWR channels.
• Collate, develop, and manage content for the HWR website and ensure the website is kept up to date.
• Collate, develop, and manage content for Healthwatch email marketing.
• Manage the HWR social media presence with engaging content.
• Support the delivery of Healthwatch events and engagement programme.
• Monitor effectiveness and impact of all communications activities, making recommendations for change.
Please see attached PDF for full details.
Please note: We will not progress your application unless we receive both a CV and a covering letter to explain how your experience is comparable to the job description and person specification.
The client requests no contact from agencies or media sales.
We are looking for a People Operations Manager to join the National Theatre People Team.
The purpose of the role
The People Operations Manager will lead and manage the People Operations function and be responsible for the design, improvement and delivery of all people processes and experiences including transactional HR processes, on-boarding. A key part of the role is the continued development and delivery of HR functionality of NT People, the NT’s workforce system. You will ensure a high level of customer service and work closely with the Payroll Team.
You will also lead on data and reporting both internally and externally. You will develop the provision of accessible and understandable HR related data to the People team and wider organisation.
The successful candidate will have the following:
-
CIPD Level 5 Diploma qualification or equivalent experience.
-
Experience of using data to inform decision making and produce reports.
-
Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.
-
Experience of communicating key messages verbally and in a range of written form.
-
Experience of managing an HR management system, including diagnostics and problem solving arising issues.
-
Experience of working in a management or supervisory role with responsibility for people operations.
If that sounds like you, this may be the role for you!
Working with us will give you...
-
Complimentary staff tickets for shows and NT Talks and Events, subject to availability and policy.
-
Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)
-
Access to interest-free season ticket loan and Cyclescheme partnership
-
Pension schemes with Legal & General and NEST
-
Sabbatical option, subject to agreement and policy
-
Generous sick pay
-
Family-friendly employer with supporting policies
-
Hybrid and flexible working, subject to agreement and policy
-
Training and Development Programme via e-learning platform, and specialist in-person training relating to role.
-
On-site Occupational Health and welfare support
-
Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.
-
On-site staff canteen and bar
-
Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network
-
The NT is also a member of Parents and Carers in the Performing Arts (PiPA)
Please note
The closing date for the receipt of a completed application isMonday 10th June 2024 at 12 noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
The client requests no contact from agencies or media sales.
Key Tasks and Responsibilities
1. Client Support
●Carry out initial assessment of client needs to identify and plan the support needed to address issues and prevent any problems from escalating.
●Provide casework level advice on welfare benefits, housing and financial issues as appropriate.
●Facilitate access, signpost and accompany clients to services or activities, in particular those with limited English.
●Assist clients with other related problems or refer to other specialist organisations as appropriate.
●Make follow up calls to provide moral and practical support as appropriate.
●Keep up-to-date with local service provision for appropriate signposting and referrals.
●Maintain professional practice standards and regulatory requirements, including confidentiality, safeguarding and equality.
2. Administration, Monitoring & Evaluation
●Work towards agreed outputs, outcomes and targets.
●Provide written reports on work undertaken and other reports as required.
●Ensure that all work conforms to systems and procedures of Respeito, partner organisations and funders.
●Maintain accurate and up-to-date administration and caseload records, including records of meetings.
●Liaise with therapist and other staff to arrange and coordinate counselling sessions with clients.
●Manage own workload, administration and diary commitments.
●Provide regular reports and updates to the line manager.
●Attend and participate in organisational meetings (e.g. with Board of Trustees) as appropriate.
3. Communications
●Disseminate promotional materials through a range of channels and marketing tools.
●Support the production of organisational reports and promotional materials.
4. Training and development
●Have a commitment to ongoing learning and development.
●Keep up to date with policy and legal frameworks and procedures including:
●data protection and confidentiality,
●safeguarding children and young people and vulnerable adults,
●health and safety,
●equality and diversity,
●domestic abuse.
●Attend and participate in clinical supervision sessions.
●Attend and participate in supervision and team meetings.
●Attend and participate in training opportunities as appropriate to maintain your professional knowledge and skills.
From time to time, the needs of clients may change and the key tasks and responsibilities may need to be reviewed in discussion and agreement with the post holder. The post holder must always comply with the Data Protection, Equality and Diversity, Health and Safety, Confidentiality and Safeguarding Policies of Respeito and partners.
Person Specification
The post holder should have a very good command of Portuguese and English, spoken and written, be committed to making a positive difference to people’s lives, have relevant experience in working with families and individuals with a range of needs, and knowledge of domestic abuse and the needs of those who experience it.
1. Qualifications, Experience and Knowledge
●Educated to degree level or equivalent (A qualification in a relevant field such as Community Development, Social work, Domestic Abuse Advisor’ Law or Psychology is desirable).
●At least two years’ experience of working with disadvantaged individuals and families, paid or voluntary work.
●Experience in developing and delivering client centred services.
●Experience of providing advice on housing and welfare.
●Knowledge of working in partnership with external stakeholders and the third sector.
●Knowledge and understanding of domestic conflict, abuse and/or violence and its impact.
2. Skills and Abilities
●English and Portuguese to a professional level.
●Ability to build positive relationships with the community, families and individuals.
●Effective written and oral communication skills.
●Ability to negotiate positive outcomes for clients.
●Active listening skills.
●A positive, non-judgemental, empathetic and sensitive approach.
●A commitment to strengths-based and trauma-informed ways of working.
●Ability to remain calm under pressure and when dealing with challenging or confrontational behaviour.
●Ability to research, analyse and interpret complex information.
●Good Information Technology and Communication (ITC) skills.
●Good organisational and problem-solving skills.
●Ability to manage time and work independently as well as part of a team.
●Ability and willingness to travel to different locations across London.
●Effective networking and interpersonal skills.
The client requests no contact from agencies or media sales.
Reports to: Head of Change
Salary: £32,300
Contract: 2 years fixed term - potential to extend
Location: Central London, Hybrid*
Closing date for applications: 9:00am, Friday 7th of June 2024
Interview dates: week commencing the 17th of June 2024
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change – scaling up and spreading the practices that make a difference.
Our Change team does this by building excellent relationships and sharing evidence of what works with organisations and key individuals across the public, private, third sectors and local communities. We are looking for a dynamic, motivated, proactive and highly organised Change and Events Officer to join our Change team to help us fulfil our mission.
Key responsibilities
Most fundamentally, your job is to work as a member of our Change team to make sure we’re excellent at running events and managing relationships with key stakeholders. You’ll make sure the team is incredibly organised and has the support it needs to work effectively. Key responsibilities:
-
Event Organising. Help to organise events, from small roundtables to large in person conferences. You will help make sure events run brilliantly, from booking venues to managing invites and organising materials.
-
External Relationship Management Support. Provide support to the team in managing external relationships by scheduling meetings, organising workshops and developing materials.
-
Meeting Effectiveness. Make sure certain meetings are effective. You’ll do this by organising the meetings, taking great minutes, making sure we keep track of things we said we would do and saving the documents in the right place.
-
Project Support. Help ensure projects within the Change teams are done brilliantly. This may involve administrative tasks, tracking deadlines or leading projects as needed.
-
Query Management. Monitor and respond to general queries by managing the team inbox.
-
Salesforce Reporting and Stakeholder Communication. Lead on coordinating Salesforce reporting and effective communication outreach for key stakeholder groups.
-
Stakeholder Engagement and Change Activities. Develop and support stakeholder engagement and Change activities, including monitoring and compiling feedback from surveys.
-
Team Scorecard Coordination. Lead on co-ordinating the team scorecard, ensuring that the team is on track with targets.
-
Collaboration. Work closely with other roles (including our Operations and Culture team) within YEF to ensure coordinated efforts and sharing of best practices.
About you
You are this sort of person:
-
You’re incredibly organised: You have an eye for detail and you’re excellent at and enjoy designing a plan and seeing it through. You use your organisational skills to work across your team and keep everyone working together to achieve the same goals. You have a track record of making things happen on time. You like finding ways to make things operate better for everyone. It’s a plus if you’ve used the Salesforce system, before but it’s not a requirement.
-
You love organising external events: You like helping to create experiences that leave people feeling energised, excited and ready to act, whether that’s a well-run roundtable, an effective workshop or a remarkable conference.
-
You understand how people and organisations work: You understand the nuance of how decisions get made and you understand how to find out who has decision-making power.
-
You win people over: People tend to warm to you and respect you. You easily build good relationships with both very senior and very junior people. You are at ease talking to a senior civil servant or a 15-year-old.
-
You love supporting great teams: You don’t know all the answers, but you enjoy helping colleagues find answers and solve problems so that the team can work brilliantly and efficiently.
-
You’re able to juggle many diverse tasks at once: You enjoy moving between different types of projects and prefer a job that looks a bit different every day. You can effectively identify what’s most important and how to balance different priorities.
-
You learn fast but remain humble: You quickly get your head around ideas. You have a track record that shows how quickly you think. It wouldn't faze you to have responsibility for organising things that are new to you, as long as you have an expert to ask advice from. You like learning and developing. You are proactive, but happy to ask for help when needed.
-
You don't want your days to pass without making a difference: You want to play a significant part in a charity that is making a difference. You like the idea of doing a job that makes young people safer.
-
You’re committed to equality, diversity and inclusion: You believe and act in a way that celebrates and encourages a range of experiences, views and values.
While it’s not a criterion, we are especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
If you’re interested
To apply, please send a CV and cover letter, and complete the monitoring form via our application website by 9:00am Friday the 7th of June 2024.
Please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
-
Please share why YEF’s mission is motivating you to apply for this role.
-
Referring to the ‘About You’ section on the JD, give clear examples of:
-
How your experience shows that “You’re incredibly organised and
-
How “you love organising external events”.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
We plan to host interviews the week commencing the 17th of June 2024.
This role is advertised as full time at 37.5hrs per week. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
You will also be required to provide proof of your eligibility to work in the UK.
Personal data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The client requests no contact from agencies or media sales.
Part time (30 hours per week) permanent post
Based in Reading with hybrid flexible working arrangements
Salary in the range £20,064 to £24,522 per annum (£24,745 to £30,243 full time equivalent)
We have been at the forefront of adoption services for over 60 years, working with local authorities across the country. With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and with a range of adopters from all backgrounds and provide a range of Adoption Support services to families to support them on their adoption journey.
We are delighted to have secured funding to set up and establish a robust impact and data collection process and database so that clear outcomes can be measured and collected for the different areas within our adoption support services. This is a new role and the postholder will play a key part in delivering on this work.
Working alongside Adoption Support colleagues, the Database Officer will be responsible for maintaining the accuracy of the database, ensuring data is kept up to date as well as inputting, monitoring and evaluating data and service user details. They will also contribute to the collection of feedback and case studies from service users.
The Database Officer will produce comprehensive and tailored reports using both qualitative and quantitative data, derived from the new monitoring and evaluation system. These evidence-based reports are produced for a variety of audiences and will contribute to evidencing the effectiveness of PACT’s adoption support services.
We are looking for someone with previous experience in an administrative support role, with database and/or data capture administration experience. To succeed in this role, you will be proficient in producing reports from a database with a keen eye for accuracy and detail and have strong data analysis skills with an ability to derive meaningful insights.
If you want to make a real difference and join our inspirational team, please visit our website for more information, how to apply and the full job description, also contact details for an informal discussion about the role.
Closing date: Tuesday, 11th June 2024
Interview date: Thursday, 20th June 2024
We look forward to hearing from you!
Please do not submit your CV, only completed application forms will be accepted. No agencies please.
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising Officer at the Childhood Eye Cancer Trust (CHECT) supports a wide range of the charity’s activities, including but not limited to, helping to develop and grow income from individual donors with a focus on developing strong relationships with donors and families; as well as assisting with CHECT’s overall admin and operations.
We are looking for someone who is passionate about helping families affected by retinoblastoma and shares our values to increase awareness through communications and appeals, expanding our social media and website content and supporting our exciting fundraising efforts.
You will have a high level of autonomy and will be given the opportunity to develop new ideas in a role that is varied and flexible.
Key Objectives of the role:
- To assist the Fundraising Manager on the organisation of events primarily mass participation events
- To assist the Fundraising Manager in providing excellent stewardship to all of CHECT’s supporters
- Management of the fundraising inbox, social media and regular email and telephone communications
- To provide admin and communication support to the wider CHECT team, monitoring the info@inbox and collecting and sending office post
What we offer:
- Small friendly team which allows for greater autonomy, collaborative and agile working
- Enhanced sickness and maternity policies
- Hybrid working between our London office and home
- 25 days annual leave + bank holidays
- TOIL for any evening or weekend work
We will be reviewing applications and interviewing on an ongoing basis.
For more information on the role, including the job description, click on our recruitment pack.
Posted on: 20th May 2024
Closing date: 19th June 2024
The client requests no contact from agencies or media sales.
Do you want to be part of making a difference to, and supporting, the voluntary, community and social enterprise (VCSE) sector across Hampshire?
We are seeking an enthusiastic, flexible and organised Communications Lead to join our existing Communications team and support our communications and engagement.
The Communications Lead will provide leadership and guidance with the planning, delivery and monitoring of Action Hampshire’s communication activities. This role will act as a key member of our communications team, providing coaching support to the Communications Officer and Communications Administrator. This is a multi-faceted role, with opportunity to grow and develop. You’ll work across the organisation, involved in many different projects and collaborating with colleagues across the team.
We are looking for someone with a creative eye, good interpersonal skills and excellent attention to detail who can communicate effectively. A key part of the role will involve implementing our Comms strategy and efficiently monitoring and making steps to improve our audience reach through our comms channels (including social media, email marketing, website and media contacts).
Key tasks include:
- To maintain and implement a communications strategy which supports Action Hampshire’s strategic plan and continue identifying opportunities to strengthen Action Hampshire’s brand awareness, reach and presence
- To provide support to the team enabling the delivery of high quality, engaging and informative content for the Action Hampshire website, newsletter and social media platforms
- To provide senior communications advice and coaching support to the Communications Officer and Communications Administrator
- Track, monitor and report on digital activity to measure impact and maximise effectiveness of Action Hampshire's reach and engagement
- Work collaboratively with colleagues across the organisation and build relationships with our members and users
We work collaboratively in support of strong, connected and equitable communities.
The client requests no contact from agencies or media sales.
Do you thrive in a fast-paced environment where you can wear many hats? Are you passionate about supporting older people and those in need?
We are seeking a highly organised and motivated Operations Support Officer to join our team at MRS Independent Living.
About the role
In this varied and rewarding role, you will provide vital administrative, financial, and operational support across a range of our services that enable older people and those living with disabilities and mental health challenges to stay independent, active and connected to their communities.
Your day-to-day tasks will include:
-
Administration: You'll be integral to delivery of our handyperson service, exercise programmes for older people and decluttering service, managing enquiries, referrals, bookings, invoices and payments.
-
Project Support: You'll help support our community projects, supervising activities where needed, assisting with admin and data collection, and being a point of contact for new and existing volunteers.
-
General Operations: You'll wear many hats, supporting senior staff with HR, training, communications, IT, health & safety, and providing a friendly face.
We are looking for someone who:
-
Has empathy and can communicate effectively with a diverse range of service users, including older adults, those with disabilities, and those facing mental health challenges.
-
Is a whiz with administration, has a keen eye for detail, and can work comfortably and effectively across multiple projects.
-
Is confident using (or comfortable learning to use) a range of software and collaborative platforms (e.g. Google Workspace, Trello, Airtable) and accounts management software (ideally QuickBooks).
-
Has a warm, friendly personality and a proactive attitude, eager to contribute ideas and support colleagues.
-
Is a team player who can adapt to changing priorities and a fast-paced environment.
It will be a bonus if you have:
-
Experience working with third sector (community and voluntary) organisations.
-
Experience as a volunteer or supporting volunteers.
-
Familiarity with social media platforms like Twitter and WhatsApp.
-
An interest in learning more about charity functions like fundraising and community development, and charity/social enterprise management in general.
We welcome and encourage applications from people from all backgrounds, particularly those connected to the diverse communities represented in North East London.
The client requests no contact from agencies or media sales.
About the team
Kinship is in the third year of delivering the first national peer support service for kinship carers in England. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.
With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:
- creating 90 new sustainable peer support groups in areas of most need over 21 months;
- sustaining and developing the current 145 existing groups; and
- providing support and help to build a sustainable and welcoming community for all peer support groups across England.
This role will mobilise, develop and innovate our existing offer into a new Peer Support Hub with the focus on supporting sustainability and building resilience of peer support groups and their leaders. You will support and build our Kinship peer support community.
You’ll work with group leaders to develop a central hub of accessible and useful resources to help them to sustain their groups, working with colleagues right across Kinship to promote consistent access to services and activities (training, programmes, information, advice and campaigns), building a joined-up user experience.
About the role
The role of the Peer Support Hub Lead is to oversee and take accountability for sustaining kinship peer support groups across England in priority areas as part of a new hub and spoke delivery model.
In this context, your team is the centralised ‘hub’ of the service, delivering an exciting programme of training, speakers, toolkits and resources to help peer support group leaders develop, build and sustain their group well.
Your national team of three will make sure groups feel connected and supported, learn from each other and build a powerful and resilient peer community.
The type of person we’re looking for:
Dynamic and people-centred, this role is about developing a supportive community of peer support groups nationally. You’ll understand the power of relationships and be an excellent communicator. You’ll understand how communities hold their own power and your team will help unlock that. Innovation is key to the success of the Hub and you’ll ensure you’re using best practice and learning to develop it.
An excellent communicator, you’ll develop external partnerships to support group sustainability. You’ll ensure through the National Peer Support Connector role that peer communities are connected and engaging with the new National Kinship Care Ambassador.
You’ll be comfortable with using digital technology and tools to build communities and develop resources.
Key responsibilities include:
-
Ongoing innovation of the Hub service, embedding best practice, digital innovation and learning to develop a thriving peer community.
-
Develop, deliver and take accountability including strategic oversight for an annual operational plan for the peer support hub.
-
Work with Head of Marketing to develop an integrated promotional plan.
-
Work with Head of Network Development to coordinate national partnerships.
Essential requirements include:
-
Experience in delivering a high-profile national service or programme. This includes overseeing delivery, operational planning, monitoring, budgeting, managing delivery, meeting KPIs, stakeholder engagement and reporting to funders.
-
Experience of effective budget management.
-
Experience working in a role focused on one or more of the following areas; communications (including digital communications) or marketing.
-
Significant experience of developing and delivering successful community engagement strategies.
Key Dates:
Deadline: 12pm on Friday 7 June 2024
Interviews: Thursday 13 June 2024 (online)
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question.
Questions for application (along with CV):
- Why you want to work at Kinship in this role, and how do your values align to the Kinship ones? Please include a bit about your experience in this section.
- Please give one example of when you have had to develop from scratch OR innovate a national service. Please include what the service budget was, what you did and what the outcome was. Please relate to this job role where possible.
- You’ll be leading the new ‘hub’ team within the Peer Support Service, developing and innovating our model for support group leaders (who are also kinship carers). You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?
- Please give one example of where you have previously built or innovated a powerful and resilient peer community including in person and digital delivery. What was key to your success?
- We’re building a thriving community of kinship carers across our peer support service. Looking at the job description and job pack, what would be your ambition for our national peer support hub?
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Job Title: Hackney Service Engagement Lead
Salary: £26,000 FTE
Working Hours: 28 – 35 hours per week (12 month contract until 30 June 2025)
Location: Hackney Borough Based with some home working
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable Service Engagement Lead to manage, coordinate and support both the Infant feeding and Parenting course projects. This role is split between being out in the community and working from home, it will include regular travel across the Hackney region (expenses will be reimbursed).
About the Role
Working closely with the Hackney Parent Support team, you will be responsible for the service engagement and promotion of our community-based services across Hackney. Some of the key responsibilities of the role include:
· Line managing the paid peer supporters within the Hackney staff team.
· Coordinating and maintaining the active social media and Infant Feeding Services website.
· Advertising volunteering opportunities across varying platforms including social media
· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements.
· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support groups are accessible and inclusive.
· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
· Coordinate and deliver the Equipment Hire Service across the Borough.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires breastfeeding experience of at least 3 months. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.
This is a community-based role, travel across Hackney will be required, with some home working.
About you
· Can you work at pace and juggle a number of different priorities?
· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?
· Do you want to join an amazing Charity that supports parents across the UK?
· Would you like to be part of an amazing team of passionate staff?
If so, please read the job description attached and available on our website.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Please apply for the role via our careers page .You can Also find further details and information on our website.
Closing date: 16/06/2024
Interviews: Week beginning 17/06/2024.
Interview format: Virtual video call – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
The client requests no contact from agencies or media sales.
Job Purpose
As a Debt Advisor, you will play a crucial role in delivering tailored debt advice and money coaching sessions to NHS staff. Your responsibilities will include conducting financial capability workshops, supporting clients in managing their finances effectively, and maintaining detailed case records.
Scope of Role
The Debt Advisor (NHS Advice) will empower NHS staff to achieve financial stability and resilience by providing high-quality, comprehensive debt advice. Your key responsibilities will include:
-
One-on-One Debt Advice and Money Coaching Sessions:
- Deliver personalized debt advice and money coaching sessions through various channels, including face-to-face, video, and telephone interactions.
- Utilize sensitive listening and questioning skills to allow clients to explain their financial challenges and empower them to set their own priorities.
- Research and explore options and implications, enabling informed decision-making.
- Maximize income opportunities for clients, including benefits, tax, and housing-related matters.
- Provide in-depth, high-quality advice and ongoing casework, acting on behalf of clients when necessary.
-
Financial Capability Workshops:
- Conduct financial capability workshops at NHS sites across London, promoting financial resilience and well-being among staff.
-
Detailed Case Records:
- Maintain accurate and detailed case records, ensuring compliance with auditing and quality standards.
- Timely documentation of all case-related activities.
-
Collaboration and Referrals:
- Work collaboratively with NHS staff and other stakeholders to enhance financial resilience within the NHS community.
- Refer complex cases to senior advisors or the Quality Assurance Team as needed.
-
Key Working Relationships:
- NHS Staff: Directly interact with NHS staff to provide tailored financial advice and support.
- Advice Manager: Regularly report progress, challenges, and outcomes, receiving guidance and support.
- Debt Advice Team: Collaborate with team members to share best practices and resources.
- Quality Assurance Team: Review cases, receive assessments, and implement recommended training for continued professional development (CPD).
- Funders and Auditors: Ensure compliance with funder requirements and maintain auditing standards.
Key Responsibilities
-
Accurate, Effective, and Individually Tailored Advice:
- Provide personalized debt and money coaching advice across channels.
- Empower clients to make informed decisions.
- Maximize income opportunities for clients.
- Deliver financial capability workshops.
-
Detailed Case Records:
- Maintain accurate case records.
- Ensure compliance with auditing and quality standards.
-
Up-to-Date Training:
- Complete a minimum of 16 hours of technical CPD accredited training or qualifying activity.
- Maintain a record of all training sessions.
-
Teamwork and Collaboration:
- Work to an agreed work-plan, meeting targets and milestones.
- Be an active team member, identifying development opportunities.
- Demonstrate financial efficiency and value for money.
- Comply with Toynbee Hall policies and procedures, including health and safety.
-
Other:
- Travel across London and occasionally the UK as required.
- Undertake additional tasks delegated by DFA Management.
Please note that we would be willing to explore a higher salary with the successful candidate if they meet all essential and desirable criteria.
Team background
The Debt Advice Team at Toynbee Hall provides essential support to individuals and families struggling with financial burdens. Funded by a diverse range of sources including the Money and Pensions Service (MaPS), NHS, and other partners, we deliver expert guidance and practical solutions to help clients manage and reduce their debt. Our team operates through a network of face-to-face locations including advice centres and NHS sites, ensuring accessibility for all.
In addition to in-person advice, we leverage technology to reach clients who may not be able to access traditional services. We provide video advice to people in prison, those receiving employment support in job centres, and other remote clients. Our advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Our work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
By integrating direct support with strategic partnerships, the Debt Advice Team at Toynbee Hall not only addresses immediate financial challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across diverse demographics.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for someone who is proactive and organised, and who works well with others, to ensure that funding applications and reports are inspiring, compelling, accurate, and delivered on time.
You’ll have excellent interpersonal and communication skills, combined with a desire to develop the futures of young Londoners. You will relish the challenge of helping us to grow our income by building and supporting relationships with a wide range of Trusts and Foundations, some of whom have supported us for many years. In addition to this, you will work under the leadership of our Fundraising Manager to offer support across other areas of fundraising work including corporate and events.
The AHOY Centre's mission is to use watersports as a medium for transforming lives, providing opportunities for personal development, and education.
The client requests no contact from agencies or media sales.